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25 results for Medical Customer Service Specialist in Fairfield, CA

Medical Billing Specialist
  • French Camp, CA
  • onsite
  • Temporary to Hire
  • 20.9 - 24.2 USD / Hourly
  • <p>We are looking for a detail-oriented Medical Billing Specialist to join our healthcare team in French Camp, California. This Contract to permanent position requires expertise in managing complex billing processes, interpreting healthcare policies, and providing exceptional customer service to patients and clients. The ideal candidate will bring advanced knowledge of billing systems, claim administration, and financial operations to ensure accuracy and efficiency in all tasks.</p><p><br></p><p>Responsibilities:</p><p>• Handle specialized and intricate billing processes, including accounts receivable and appeals management.</p><p>• Research and apply healthcare policies, regulations, and procedures to support accurate claim administration.</p><p>• Compile, maintain, and process financial data for billing, reimbursement, and reporting purposes.</p><p>• Utilize advanced systems and software such as Allscripts, Cerner Technologies, and EHR systems to manage patient information and billing records.</p><p>• Conduct in-depth reviews of legal, custody, and medical records to ensure compliance with reimbursement requirements.</p><p>• Provide clear and effective communication with patients, clients, and external agencies to address inquiries and resolve billing issues.</p><p>• Develop and maintain spreadsheets or databases to track financial operations and generate detailed reports.</p><p>• Prepare and review complex documents, including insurance claims, treatment authorization forms, and subpoenas.</p><p>• Train or oversee clerical staff as needed, ensuring adherence to office practices and procedures.</p><p>• Assist in coordinating administrative functions, such as payroll, purchasing, and inventory management.</p><p>For immediate consideration please contact Cortney at 209-225-2014</p>
  • 2026-07-06T00:00:00Z
Medical Collections Specialist
  • Sacramento, CA
  • onsite
  • Temporary to Hire
  • 23 - 24 USD / Hourly
  • We are looking for a Medical Collections Specialist to join a healthcare team in Sacramento, California. This contract-to-permanent opportunity is ideal for someone who brings strong experience in insurance follow-up, denial resolution, and patient balance discussions within a high-volume revenue cycle environment. The role is onsite and focuses on reviewing claim outcomes, pursuing reimbursement, and helping ensure accounts are resolved accurately and efficiently.<br><br>Responsibilities:<br>• Review payer contracts and reimbursement terms to determine correct allowed amounts and identify underpayments.<br>• Interpret Explanation of Benefits statements to evaluate claim decisions and confirm financial responsibility.<br>• Investigate denied, delayed, or partially paid claims and take appropriate action to secure proper reimbursement.<br>• Prepare clear, persuasive appeals that address payer findings and support claim reconsideration.<br>• Communicate with insurance carriers to resolve billing discrepancies, payment issues, and adjudication concerns.<br>• Speak with patients regarding outstanding balances, explaining how copays, deductibles, coinsurance, and out-of-pocket limits affect what they owe.<br>• Maintain consistent follow-up on assigned accounts while meeting productivity expectations in a fast-moving workload.<br>• Apply analytical judgment to determine the most effective next steps for account resolution and escalation when needed.<br>• Collaborate with team members to support collection goals and maintain quality standards across account follow-up activities.
  • 2026-07-08T00:00:00Z
Medical Biller/ Collections Specialist
  • Berkeley, CA
  • onsite
  • Temporary / Contract
  • 30 - 36 USD / Hourly
  • <p><strong>Position:</strong> Medical Biller / Collections Specialist</p><p><strong>Location:</strong> Berkeley, CA</p><p><strong>Compensation:</strong> $30–$36/hour (DOE)</p><p><strong>Job Type:</strong> Contract</p><p><br></p><p><strong>About the Role</strong></p><p>We are seeking a detail-oriented Medical Biller / Collections Specialist to support the revenue cycle operations of a healthcare organization in Berkeley. This role is responsible for insurance billing, accounts receivable follow-up, denial management, and collections activities to ensure timely reimbursement and account resolution. The ideal candidate has experience working with commercial insurance, Medicare, Medi-Cal, and managed care plans, along with a strong understanding of medical billing and collections processes. This contract opportunity is well suited for a results-driven professional who enjoys investigating claims, resolving payment issues, and improving revenue cycle performance.</p><p><strong>Responsibilities</strong></p><ul><li>Submit, review, and process medical claims while ensuring compliance with payer requirements, coding guidelines, and billing regulations.</li><li>Manage accounts receivable follow-up by researching unpaid claims, identifying denial trends, and pursuing timely reimbursement from insurance carriers.</li><li>Resolve claim denials, rejections, underpayments, and billing discrepancies through appeals, corrections, and payer communication.</li><li>Post insurance and patient payments, reconcile accounts, and maintain accurate documentation within billing and practice management systems.</li><li>Communicate with patients, providers, insurance representatives, and internal departments regarding account balances, payment arrangements, and billing inquiries.</li></ul><p><br></p>
  • 2026-07-02T00:00:00Z
Medical Claims Representative
  • Pleasanton, CA
  • onsite
  • Temporary to Hire
  • 31.35 - 36.3 USD / Hourly
  • We are looking for a Medical Claims Representative to join our team in Pleasanton, California in a Contract to Permanent role. This position is ideal for someone with experience handling medical claims, billing activity, and insurance-related documentation in a fast-paced environment. The person in this role will support accurate claim review and member-related processing while communicating clearly with Spanish-speaking members and internal teams. Success in this position requires strong knowledge of medical terminology, benefit plans, and claims administration procedures.<br><br>Responsibilities:<br>• Review, evaluate, and process medical claims with close attention to accuracy, completeness, and applicable coverage details.<br>• Enter and maintain member, enrollment, beneficiary, and medical information within internal claims systems while following established procedures.<br>• Verify insurance details and confirm benefit eligibility to support timely and correct claim handling.<br>• Interpret billing information, coding details, and supporting documentation to determine appropriate claim outcomes.<br>• Communicate with members, providers, and internal partners regarding claim status, required documentation, and benefit-related questions.<br>• Assist Spanish-speaking members by providing clear and thorough support in both English and Spanish.<br>• Apply working knowledge of healthcare benefits, policies, and regulatory guidelines when reviewing claim activity.<br>• Escalate complex or legally sensitive claim matters to leadership when additional review or direction is needed.
  • 2026-06-22T00:00:00Z
Customer Resolution Specialist
  • Sacramento, CA
  • remote
  • Temporary / Contract
  • 22.22 - 24 USD / Hourly
  • We are looking for a Customer Resolution Specialist to support patient and payer account service operations in Sacramento, California. This Long-term Contract opportunity is ideal for someone who can manage billing-related questions, account follow-up, and balance resolution with accuracy and professionalism. The person in this role will help customers understand charges, coverage, and payment options while ensuring work is completed in line with healthcare billing standards and internal procedures.<br><br>Responsibilities:<br>• Address customer questions related to hospital and billing services that require close attention to detail, including statements, payments, benefits, eligibility, and coverage details.<br>• Review patient accounts and complete appropriate account corrections, approved adjustments, and contractual write-offs based on account findings and payer guidelines.<br>• Follow up on self-pay balances by contacting patients, guarantors, or other responsible parties to secure payment or establish suitable payment arrangements.<br>• Investigate and resolve account issues involving authorizations, explanations of benefits, and outstanding balance concerns across assigned accounts.<br>• Evaluate accounts for financial assistance eligibility and complete presumptive charity reviews when applicable.<br>• Transfer qualifying accounts for bad debt processing in accordance with departmental standards and timelines.<br>• Maintain accurate documentation by recording account activity, action codes, and follow-up outcomes for each interaction.<br>• Apply working knowledge of payer rules, reimbursement practices, and department procedures to ensure compliant account resolution.<br>• Meet daily productivity expectations while managing account workload efficiently and supporting additional customer care tasks as needed.
  • 2026-07-20T00:00:00Z
Medical Payment Poster Specialist
  • Sacramento, CA
  • onsite
  • Temporary to Hire
  • 22 - 24 USD / Hourly
  • We are looking for a Medical Payment Poster Specialist to join a healthcare revenue cycle team in Sacramento, California. This is a contract opportunity with the potential to become permanent, supporting in-office operations and ensuring accurate, timely posting of insurance and patient payments. The ideal candidate brings strong knowledge of medical billing processes, payment application, and account reconciliation, along with the ability to identify issues that require follow-up.<br><br>Responsibilities:<br>• Accurately apply insurance reimbursements to patient accounts at the line-item level within the designated billing platform.<br>• Review posted payments against payer agreements and internal guidelines to confirm amounts are correct.<br>• Record patient payments promptly and maintain complete account documentation.<br>• Enter denials, zero-payment responses, and related adjustments, then alert the appropriate collections team member for further action.<br>• Process takebacks and recoupments in accordance with established procedures and payer requirements.<br>• Monitor payment activity for recurring issues such as underpayments or denial patterns and communicate findings to leadership.<br>• Reconcile daily posted totals to settlement reports to ensure accuracy and resolve discrepancies quickly.<br>• Direct payer correspondence and remittance-related documentation to the appropriate team members for next steps.
  • 2026-07-09T00:00:00Z
Customer Service Representative
  • San Francisco, CA
  • onsite
  • Temporary / Contract
  • 21 - 22 USD / Hourly
  • We are looking for a Customer Service Representative to support customers in San Francisco, California through a Contract position focused on responsive, high-quality service. In this role, you will help individuals navigate questions and application-related needs with accuracy, patience, and professionalism. The ideal candidate brings a steady call center presence, communicates clearly, and contributes to a smooth customer experience by resolving inquiries efficiently and thoroughly.<br><br>Responsibilities:<br>• Handle inbound and outbound customer interactions with a helpful, solution-focused approach that makes each caller feel supported throughout the conversation.<br>• Provide clear guidance on forms, requests, and next steps so customers receive accurate information and can move forward without unnecessary delays.<br>• Complete order entry and related updates carefully, ensuring information is entered correctly the first time whenever possible.<br>• Monitor open or incomplete items and take timely follow-up actions to reduce stalled applications or unresolved customer issues.<br>• Maintain dependable attendance and remain available during assigned queue coverage hours to support service levels and response times.<br>• Respond constructively to coaching and performance feedback, applying direction quickly to improve call quality and consistency.<br>• Document customer conversations and outcomes thoroughly so records remain current, organized, and useful for follow-up activity.
  • 2026-07-18T00:00:00Z
Customer Service Representative
  • Sacramento, CA
  • onsite
  • Temporary / Contract
  • 23 - 24 USD / Hourly
  • We are looking for a Customer Service Representative to join our team in Sacramento, California for a Contract position. This role is ideal for someone who enjoys helping customers, resolving concerns effectively, and delivering a positive service experience in a fast-paced office setting. The position works onsite five days per week and requires strong communication skills, sound judgment, and the ability to collaborate across teams to support customer needs effectively.<br><br>Responsibilities:<br>• Handle incoming customer calls with attentive listening, thoughtful questioning, and a solution-focused approach to resolve inquiries and concerns.<br>• Route issues to the appropriate team members when specialized support is needed, while coordinating with internal departments to address service-related matters and complaints.<br>• Build a strong understanding of company processes and services to provide accurate information and improve overall customer support.<br>• Partner with other business areas when needed to assist with service requests and help maintain smooth day-to-day operations.<br>• Alert Customer Care leadership to service disruptions, workflow concerns, or recurring issues that could affect customers, partners, or internal teams.<br>• Complete all assigned work in alignment with company policies, operational expectations, supervisory guidance, and applicable regulations.<br>• Provide attentive support to insured individuals, injured workers, vendors, and other stakeholders with timely and respectful communication.<br>• Contribute to a dependable onsite team environment by maintaining consistent attendance and participating fully in office-based operations five days each week.
  • 2026-07-20T00:00:00Z
Customer Service Representative
  • Sacramento, CA
  • onsite
  • Temporary to Hire
  • 28 - 31 USD / Hourly
  • <p>We are looking for a Customer Service Representative to join a pharmaceutical organization in Sacramento, California for a permanent role. This position serves as a key point of contact for customers, ensuring orders, account inquiries, and service concerns are handled with accuracy and care. The ideal candidate brings a strong service mindset, thrives in a regulated environment, and can coordinate effectively across multiple internal teams to deliver timely support.</p><p><br></p><p>Responsibilities:</p><p>• Manage customer purchase orders from entry through fulfillment, ensuring information is complete, accurate, and updated in internal systems.</p><p>• Partner with teams across operations, quality, production, regulatory, and logistics to address service issues and keep customers informed on progress.</p><p>• Maintain organized records of customer interactions, order details, account documentation, and related communications.</p><p>• Provide clear updates on inventory availability, expected delivery timing, shipment progress, and any supply constraints that may affect customer orders.</p><p>• Research service concerns, order discrepancies, and customer complaints, then work toward prompt and thorough resolution.</p><p>• Support the setup of new customer accounts by gathering required documentation and assisting with onboarding activities.</p><p>• Follow company policies, regulatory expectations, and quality standards in every customer interaction and transaction.</p><p>• Escalate product complaints, quality-related matters, adverse events, and compliance issues through the appropriate reporting channels.</p><p>• Contribute to reporting efforts, customer feedback initiatives, and process improvement activities that strengthen service performance.</p><p>• Build working knowledge of pharmaceutical products, service procedures, and applicable regulatory requirements to support customers effectively.</p>
  • 2026-07-16T00:00:00Z
Customer Service Representative
  • Oakland, CA
  • onsite
  • Temporary / Contract
  • 24 - 28 USD / Hourly
  • <p><strong>Customer Service Representative</strong></p><p><strong>Job Description:</strong></p><p>We are looking for a Customer Service Representative to serve as the primary point of contact for customers, providing product or service information and resolving issues efficiently. This role is ideal for someone who is empathetic, solutions-oriented, and service-driven.</p><p><strong>Responsibilities:</strong></p><ul><li>Answer incoming calls, emails, and chat inquiries from customers</li><li>Resolve customer concerns related to orders, billing, accounts, or services</li><li>Document interactions in CRM or ticketing systems</li><li>Escalate complex issues to the appropriate team members</li><li>Maintain a high level of professionalism and customer satisfaction</li></ul>
  • 2026-07-02T00:00:00Z
Client Operations Specialist
  • San Francisco, CA
  • onsite
  • Permanent / Full Time
  • 75000 - 85000 USD / Yearly
  • <p>For additional information or questions about this opportunity, feel free to reach out to <u>Jennifer Fukumae via email or LinkedIn</u>.</p><p> </p><p><strong>Job Title: Client Operations Specialist </strong></p><p><strong>Location: San Francisco; Hybrid</strong></p><p><strong>Salary: $75-80k + Bonus</strong></p><p> </p><p>Robert Half is teaming up with a dynamic Registered Investment Advisor (RIA) firm on the hunt for a driven Client Operations Specialist. <strong>If you&#39;re looking for a place where you can grow in Operations or take the path towards a Lead Advisor role,</strong> this is the perfect opportunity! Join a collaborative, client-focused firm that values community engagement and <strong>offers real potential for career advancement.</strong></p><p> </p><p><strong>Responsibilities:</strong></p><ul><li>Collaborate with the Advisory Group and Client Services Team to gain expertise and actively engage in all aspects of the wealth management process.</li><li>Collect and organize client data, including personal and financial goals, to support comprehensive planning.</li><li>Review and analyze client financial documents to assess their current financial position.</li><li>Assist in creating and developing client financial plans, investment policy statements, and detailed portfolio reports.</li></ul>
  • 2026-07-11T00:00:00Z
Health information Specialist
  • Sacramento, CA
  • onsite
  • Temporary / Contract
  • 19 - 22 USD / Hourly
  • <p>We are seeking a detail-oriented and highly organized <strong>Health Information Specialist</strong> with experience in medical records, health information, or healthcare administration. The ideal candidate will have knowledge of electronic medical records systems, medical terminology, and HIPAA guidelines, along with strong data entry and recordkeeping skills. In this role, you will be responsible for maintaining and updating patient health records, reviewing documentation for accuracy and completeness, processing medical records requests and release-of-information documentation, and scanning, indexing, and filing records as needed. This position also plays an important role in safeguarding confidential information, ensuring compliance with privacy standards, and communicating professionally with staff and external parties regarding records and documentation requests. Based on general knowledge.</p>
  • 2026-07-13T00:00:00Z
Inpatient Coding Specialist
  • Sacramento, CA
  • remote
  • Temporary / Contract
  • 27 - 50 USD / Hourly
  • We are looking for an Inpatient Coding Specialist to support accurate inpatient coding and clinical data abstraction for a Contract position based in Sacramento, California. In this role, you will evaluate inpatient medical records, assign diagnosis and procedure codes, and help ensure compliant reimbursement and reporting. The position requires close attention to documentation quality, regulatory standards, and timely account completion across the revenue cycle.<br><br>Responsibilities:<br>• Examine inpatient charts and translate clinical documentation into accurate diagnosis and procedure codes using applicable classification systems and grouping methodologies.<br>• Determine the appropriate reimbursement grouping for each account while confirming discharge status, admission source details, and present-on-admission indicators are recorded correctly.<br>• Abstract required clinical and demographic data elements according to facility guidelines and regulatory reporting expectations.<br>• Review physician and care team documentation for completeness, identify missing or conflicting information, and pursue clarification when needed to support code assignment.<br>• Manage discharged-not-billed work queues to help move accounts through the revenue cycle within established turnaround expectations.<br>• Partner with clinical documentation improvement staff and providers to strengthen record completeness and support accurate severity and reimbursement outcomes.<br>• Apply coding, billing, and data collection rules consistently to maintain compliance with state, federal, and payer requirements.<br>• Use coding and validation tools such as Epic, 3M applications, encoders, audit platforms, and standard office software to verify information and complete assigned work.<br>• Maintain productivity and quality benchmarks while working independently, organizing priorities effectively, and resolving issues that affect coding accuracy or timeliness.
  • 2026-07-14T00:00:00Z
Medical Biller
  • Oakland, CA
  • onsite
  • Temporary / Contract
  • 22 - 26 USD / Hourly
  • <p><strong>Job Title:</strong> Medical Biller</p><p><strong>Job Summary:</strong></p><p>The Medical Biller is responsible for preparing, submitting, and following up on medical claims to insurance companies, government payers, and patients to ensure accurate and timely reimbursement. Based on general knowledge.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Review patient records and billing information for accuracy and completeness. Based on general knowledge.</li><li>Prepare and submit medical claims to insurance carriers and other payers. Based on general knowledge.</li><li>Verify coding, charges, and supporting documentation before claim submission. Based on general knowledge.</li><li>Follow up on unpaid, denied, or rejected claims and resolve billing issues. Based on general knowledge.</li><li>Post payments, adjustments, and insurance remittances accurately. Based on general knowledge.</li><li>Communicate with insurance companies, patients, and internal staff regarding billing questions and account status. Based on general knowledge.</li><li>Maintain patient billing records and ensure compliance with privacy and billing regulations. Based on general knowledge.</li><li>Assist with account reconciliation, collections, and reporting as needed. Based on general knowledge.</li></ul><p><br></p>
  • 2026-07-02T00:00:00Z
Patient Access Representative
  • Oakland, CA
  • onsite
  • Temporary / Contract
  • 24 - 30 USD / Hourly
  • <p><strong>Position: </strong>Patient Access Representative</p><p><strong>Location:</strong> Oakland, CA</p><p><strong>Compensation:</strong> $24–$32/hour (DOE)</p><p><strong>Job Type:</strong> Contract</p><p><br></p><p><strong>About the Role</strong></p><p>We are seeking a Patient Access Representative to support a healthcare organization in Oakland. This role serves as a key point of contact for patients, providers, and internal departments, helping ensure a seamless patient experience from registration through appointment completion. The ideal candidate is customer-focused, detail-oriented, and experienced in handling insurance verification, patient registration, scheduling, and administrative support in a healthcare setting. This contract opportunity is well-suited for someone who enjoys helping patients navigate the healthcare process while maintaining accuracy and compliance.</p><p><strong>Responsibilities</strong></p><ul><li>Serve as the first point of contact for patients by answering phones, greeting visitors, scheduling appointments, and providing exceptional customer service.</li><li>Verify insurance eligibility, benefits, authorizations, and patient demographic information to ensure accurate registration and billing processes.</li><li>Process patient registrations, maintain electronic medical records, obtain required documentation, and ensure data accuracy within healthcare systems.</li><li>Coordinate with providers, insurance companies, and internal departments to resolve authorization issues, coverage questions, and patient account discrepancies.</li><li>Maintain compliance with HIPAA regulations and organizational policies while documenting patient interactions and supporting daily administrative operations.</li></ul><p><br></p>
  • 2026-07-02T00:00:00Z
Client Services Associate
  • San Francisco, CA
  • onsite
  • Permanent / Full Time
  • 70000 - 90000 USD / Yearly
  • <p>Reach out to <strong><u>Michelle Espejo</u></strong><u> via </u><strong><u>email or LinkedIn</u></strong> for additional information or questions regarding this listing.</p><p> </p><p><strong>Client Services Associate | Wealth Management Firm | San Francisco | Hybrid; 3 days onsite | Base + Strong Bonus</strong></p><p> </p><p>Join a <strong>well-established, growth-oriented wealth management firm</strong> known for its <strong>client-first culture</strong>, collaborative team, and long-term approach to financial planning. This is an excellent opportunity to build your career in wealth management while gaining direct exposure to <strong>financial advisors, firm leadership, and high-net-worth clients</strong>.</p><p> </p><p>The firm offers a <strong>flexible hybrid schedule</strong>, strong mentorship, ongoing professional development, <strong>internal growth opportunities</strong>, <strong>bonus potential</strong>, retirement contributions, and employee financial planning benefits.</p><p> </p><p><strong>Responsibilities</strong></p><ul><li>Serve as a primary contact for client service and account maintenance</li><li>Support account openings, transfers, money movement, and other client requests</li><li>Coordinate client meetings and ongoing advisor outreach</li><li>Prepare and process client paperwork while maintaining accurate CRM records</li><li>Communicate with clients, custodians, and internal teams to ensure timely resolution of requests</li><li>Monitor account activity and follow up on outstanding documentation</li><li>Support workflow improvements, operational initiatives, and special projects</li></ul><p><strong>For fastest consideration, reach out to <u>Michelle Espejo via email or LinkedIn</u>.</strong></p>
  • 2026-07-11T00:00:00Z
Customer Service Administrator
  • Oakland, CA
  • onsite
  • Temporary / Contract
  • 26 - 29 USD / Hourly
  • <p>Customer Service Administrator</p><p><strong>Job Description:</strong></p><p>Seeking a Customer Service Administrator to support customer inquiries, process orders, and maintain positive client relationships.</p><p>Responsibilities:</p><ul><li>Respond to customer inquiries via phone and email</li><li>Process orders and service requests</li><li>Update customer records</li><li>Track customer issues and resolutions</li><li>Generate customer reports</li><li>Support cross-functional teams</li></ul>
  • 2026-07-17T00:00:00Z
Medical Front Desk Coordinator
  • San Leandro, CA
  • onsite
  • Temporary / Contract
  • 25 - 31 USD / Hourly
  • <p><strong>Position: </strong>Medical Front Desk Coordinator</p><p><strong>Location:</strong> San Leandro, CA</p><p><strong>Compensation:</strong> $25–$35/hour (DOE)</p><p><strong>Job Type:</strong> Contract</p><p><br></p><p><strong>About the Role</strong></p><p>We are seeking a friendly, organized, and patient-focused Medical Front Desk Coordinator to support the daily operations of a busy healthcare practice in San Leandro. This role serves as the first point of contact for patients and visitors, helping create a positive experience while ensuring the smooth flow of appointments, registrations, and administrative processes. The ideal candidate has prior medical office experience, strong customer service skills, and the ability to multitask in a fast-paced environment. This contract opportunity is ideal for someone who enjoys working directly with patients and contributing to high-quality care delivery.</p><p><strong>Responsibilities</strong></p><ul><li>Greet patients, visitors, and vendors while providing professional and compassionate customer service in person and over the phone.</li><li>Schedule, confirm, and manage patient appointments while maintaining provider calendars and coordinating patient flow.</li><li>Verify insurance eligibility, collect patient demographics, obtain required documentation, and accurately update electronic medical records.</li><li>Answer incoming calls, respond to patient inquiries, route messages appropriately, and assist with referrals, authorizations, and follow-up appointments.</li><li>Process patient check-in and check-out procedures, collect copays, maintain accurate records, and support daily front office operations.</li></ul><p><br></p>
  • 2026-07-02T00:00:00Z
Patient Registration Supervisor
  • Sacramento, CA
  • onsite
  • Temporary / Contract
  • 28 - 30 USD / Hourly
  • We are looking for a capable clinical operations supervisor to support evening and overnight teams in a fast-paced healthcare environment in Sacramento, California. This Contract position is ideal for someone who can guide staff effectively, maintain steady daily operations, and build strong working relationships across departments. The person in this role will help oversee frontline activity, address operational concerns, and promote a consistent, team-focused approach to patient support services.<br><br>Responsibilities:<br>• Provide day-to-day supervision for approximately 20 evening and night shift team members, offering direction, support, and performance oversight.<br>• Serve as the on-call point of contact for operational issues that arise outside standard daytime coverage.<br>• Review and act on daily operational reports to monitor staffing, workflow, and service needs.<br>• Conduct regular staff rounding to stay informed on shift activity, address concerns, and reinforce expectations.<br>• Lead daily team huddles to communicate priorities, share updates, and align staff on department goals.<br>• Coordinate with ancillary departments to support smooth operations and timely resolution of cross-functional needs.<br>• Handle employee matters such as schedule-related concerns, corrective action processes, and staff guidance in accordance with workplace policies.<br>• Support training and transition activities during the onboarding period to ensure readiness for the assigned shift schedule.
  • 2026-07-15T00:00:00Z
Customer Service Admin
  • Oakland, CA
  • onsite
  • Temporary / Contract
  • 23 - 27 USD / Hourly
  • <p><strong>Customer Service Admin</strong></p><p><strong>Job Description:</strong></p><p>We are hiring a Customer Service Admin to provide administrative and customer support to ensure efficient daily operations. This position combines customer communication with clerical and scheduling responsibilities.</p><p><strong>Responsibilities:</strong></p><ul><li>Respond to customer inquiries via phone and email</li><li>Maintain customer records, files, and service documentation</li><li>Assist with scheduling, reporting, and data entry tasks</li><li>Support order tracking, invoicing, and issue resolution</li><li>Collaborate with internal departments to ensure customer satisfaction</li></ul>
  • 2026-07-02T00:00:00Z
Customer Support Rep
  • San Francisco, CA
  • remote
  • Temporary / Contract
  • 20 - 21 USD / Hourly
  • <p>We are looking for a Customer Support Admin to provide responsive front-line assistance for users and help resolve everyday technical issues in a detail-oriented and efficient manner. This Long-term Contract position is based fully remote and is ideal for someone who communicates clearly, stays organized, and approaches problems with sound judgment. The role combines hands-on customer support, accurate recordkeeping, and thorough documentation to ensure a reliable support experience.</p><p><br></p><p>Responsibilities:</p><ul><li>Handle protected health information (PHI) and sensitive practice data </li><li>Enter and update customer records </li><li>Draft concise, empathetic, jargon-free email updates to customers </li><li>Track progress and maintain accurate case notes</li><li>Flag missing information or process gaps for manager review </li><li>De-escalate frustrated customers with professionalism and empathy </li></ul>
  • 2026-07-20T00:00:00Z
Client Services & Operations Associate
  • San Francisco, CA
  • onsite
  • Permanent / Full Time
  • 70000 - 80000 USD / Yearly
  • <p>Reach out to <strong><u>Michelle Espejo</u></strong><u> via </u><strong><u>email or LinkedIn</u></strong> for additional information or questions regarding this listing.</p><p> </p><p><strong>Client Operations Associate | Wealth Management Firm | San Francisco | Hybrid; 3 days onsite | Base + Strong Bonus</strong></p><p> </p><p>Join a <strong>well-established, growth-oriented wealth management firm</strong> known for its <strong>client-first culture</strong>, collaborative team, and long-term approach to financial planning. This is an excellent opportunity to build your career in wealth management while gaining direct exposure to <strong>financial advisors, firm leadership, and high-net-worth clients</strong>.</p><p> </p><p>The firm offers a <strong>flexible hybrid schedule</strong>, strong mentorship, ongoing professional development, <strong>internal growth opportunities</strong>, <strong>bonus potential</strong>, retirement contributions, and employee financial planning benefits.</p><p> </p><p><strong>Responsibilities</strong></p><ul><li>Serve as a primary contact for client service and account maintenance</li><li>Support account openings, transfers, money movement, and other client requests</li><li>Coordinate client meetings and ongoing advisor outreach</li><li>Prepare and process client paperwork while maintaining accurate CRM records</li><li>Communicate with clients, custodians, and internal teams to ensure timely resolution of requests</li><li>Monitor account activity and follow up on outstanding documentation</li><li>Support workflow improvements, operational initiatives, and special projects</li></ul><p><strong>For fastest consideration, reach out to <u>Michelle Espejo via email or LinkedIn</u>.</strong></p>
  • 2026-07-11T00:00:00Z
Legal Billing Specialist
  • Oakland, CA
  • onsite
  • Temporary / Contract
  • 30 - 36 USD / Hourly
  • <p>Robert Half is seeking a <strong>Legal Billing Specialist</strong> for our client, a local law firm. This contract-to-hire role offers a strong opportunity for professional growth as part of a reputable firm committed to excellence in legal services.</p><p> </p><p><strong>Job Responsibilities:</strong></p><ul><li>Manage and execute end-to-end legal billing functions, ensuring accuracy and compliance with firm protocols.</li><li>Prepare, review, and process detailed client invoices in adherence to client-specific billing guidelines.</li><li>Monitor and track billing timelines, resolving delayed or rejected bills proactively.</li><li>Address inquiries regarding billing discrepancies and collaborate with attorneys and staff for resolution.</li><li>Ensure compliance with electronic billing (e-Billing) systems and resolve e-Billing rejections or adjustments.</li><li>Maintain proper documentation of all billing activities for reporting purposes.</li><li>Offer continuous support to attorneys, paralegals, and other staff regarding billing and time entry best practices.</li></ul><p><br></p>
  • 2026-07-14T00:00:00Z
Patient Account Rep (PAR)
  • Sacramento, CA
  • remote
  • Temporary / Contract
  • 24 - 34 USD / Hourly
  • We are looking for a Patient Account Rep (PAR) to support revenue cycle operations for a Contract position based in Sacramento, California. This role focuses on maintaining accurate patient account activity, resolving billing-related issues, and supporting timely reimbursement across a range of payer types. The ideal candidate is detail-oriented, comfortable handling repetitive processes, and able to provide dependable service while escalating more complex account concerns when needed.<br><br>Responsibilities:<br>• Manage patient accounts receivable activities by reviewing account status, updating records, and supporting timely billing and collection efforts.<br>• Examine claim-related edits and payer responses, correct identified issues, and resubmit claims when additional action is required.<br>• Post payments, adjustments, transfers, and refunds accurately while helping reconcile unresolved or undistributed payment items.<br>• Enter charges and investigate account discrepancies, coordinating with internal teams to correct coding, diagnosis, or charge-related issues.<br>• Process write-offs, contractual adjustments, and bad debt transfer requests in accordance with established procedures.<br>• Review denials and rejections, assist with appeal preparation, and take follow-up action to improve claim resolution outcomes.<br>• Respond to patient inquiries and complaints professionally, providing account support and escalating non-routine concerns when appropriate.<br>• Evaluate self-pay and credit balance accounts, assist with charity-related documentation, and support account resolution activities within productivity expectations.
  • 2026-07-17T00:00:00Z
Senior Client Service Associate
  • San Francisco, CA
  • onsite
  • Permanent / Full Time
  • 98000 - 131000 USD / Yearly
  • <p><strong>For additional information about this opportunity, feel free to connect with Jennifer Fukumae via LinkedIn or email.</strong></p><p> </p><p>Robert Half is partnering with a well-established and highly respected Wealth Management firm in San Francisco to identify an experienced Client Service Associate (Operations Manager) to lead a team. This is an outstanding opportunity for a proven leader who enjoys developing people, driving operational excellence, and delivering an exceptional client experience.</p><p><strong>In this role, you will oversee daily branch operations while leading a team of Client Service Associates</strong>. You&#39;ll partner closely with branch leadership to optimize workflows, improve operational efficiency, and ensure compliance with industry regulations. The ideal candidate is a collaborative leader who thrives in a fast-paced environment, enjoys coaching and mentoring others, and is committed to providing white-glove service to clients.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Lead, mentor, and develop a team of Client Service Associates, fostering a collaborative and high-performing culture.</li><li>Oversee daily branch operations to ensure efficiency, accuracy, and an exceptional client experience.</li><li>Monitor team performance, identify opportunities for process improvement, and implement operational best practices.</li><li>Partner with branch leadership on strategic initiatives, resource planning, and operational execution.</li><li>Ensure compliance with FINRA, SEC, and firm policies while maintaining operational excellence.</li><li>Manage branch workflows, priorities, and operational resources to support business objectives.</li><li>Build strong relationships with Financial Advisors, clients, and executive-level stakeholders through professional and effective communication.</li><li>Support hiring, onboarding, coaching, and ongoing development of team members.</li><li>Assist with budget oversight and branch operational planning.</li></ul>
  • 2026-07-02T00:00:00Z