2 results for Communications Manager in Fairfield, CA

Marketing Coordinator

San Ramon, CA
onsite
Temporary
28 - 31 USD / Hourly
Robert Half client in San Ramon, CA is looking for a Marketing Assistant to join our team on a contract basis in . In this role, you will act as a key partner in supporting divisional marketing initiatives and ensuring the seamless execution of community-level campaigns. This position is ideal for someone who is detail oriented, passionate about marketing, and enjoys collaborating with diverse teams in the construction or real estate industry. Marketing Coordinator Responsibilities:• Serve as the primary marketing resource for sales leaders and consultants, providing on-the-ground support for divisional campaigns.• Coordinate the creation and distribution of marketing materials, including flyers and sales collateral, in collaboration with regional teams.• Manage signage inventory, coordinate installations and removals with vendors, and ensure all community signage is accurate and up-to-date.• Plan and execute logistics for local events such as grand openings, broker gatherings, sales promotions, and open house weekends.• Support the launch of new communities by overseeing office set-up, signage installation, and basic systems setup in partnership with merchandising teams.• Collaborate with content teams to capture photography of homes, neighborhoods, and lifestyle imagery to enhance marketing efforts.• Maintain an organized inventory of branded materials and ensure the marketing closet is stocked and accessible.• Act as a liaison between sales, operations, and regional marketing teams to ensure campaigns are implemented efficiently and effectively.• Monitor and update community-level listings and oversee accurate signage for Quick Move-In homes.• Assist with regional and national campaign rollouts at the community level to ensure consistency and alignment with brand standards. If you are interested in this Marketing Coordinator position, submit your resume today!
2026-03-25T00:00:00Z

Customer Service Manager

Dixon, CA
onsite
Contract / Temporary to Hire
40 - 55 USD / Hourly
Job SummaryPermanent Hire OpportunityThis position supports customer service, dispatch, and inside sales departments. It manages personnel and serves as the main contact for high-volume retail partners, specialized distributors, and contractors regarding inquiries, issues, order processing, and delivery scheduling. The ideal candidate ensures high-volume retail inventory remains in-stock, handles complex logistics, and resolves order discrepancies efficiently. This role is responsible for supporting and demonstrating core values such as integrity, safety, respect, customer focus, quality, innovation, and financial success.<ul><li>Sales Partner Management: Manage the end-to-end order process for large, high-volume customers, utilizing electronic data interchange systems, vendor portals, and direct communication to ensure seamless order processing and compliance with customer requirements.</li><li>Oversee the entry, tracking, and fulfillment of high-volume orders. Coordinate with production and logistics teams to prioritize production and manage shipping schedules to meet scheduled delivery dates.</li><li>Proactively monitor inventory levels and work with sales/production teams to avoid stockouts at customer locations and job sites. Communicate potential delays or shortages immediately to customers, peers, and senior management.</li><li>Review and manage delivery notes to reflect loading changes and inventory shortages.</li><li>Manage, research, and resolve inquiries or complaints on products, orders, invoicing, and pricing.</li><li>Work with sales teams to coordinate customer requests and provide superior customer service.</li><li>Maintain customer complaints and regularly log information into customer relationship management systems.</li><li>Responsible for accurate setup and processing of customer rebates and royalties on a monthly, quarterly, and annual basis.</li><li>Assist with preparing pricing materials and managing location pricing structure with sales teams.</li><li>Prepare and enter yearly and off-cycle pricing increases into enterprise systems.</li><li>Maintain positive, long-term relationships with buyers and branch managers.</li><li>Assist in managing all processes including sales orders and change-orders received from customers, inside sales coordinators, and sales representatives.</li><li>Assist in setting up sales orders, terms, payers, and preliminary lien data in enterprise systems for initial orders.</li><li>Hire, train, and mentor a team of customer service representatives to handle high-volume inquiries, order entry, and customer complaints.</li><li>Set expectations, coach, train, instruct, discipline, hold accountable, and offer guidance to all direct reports.</li><li>Manage customer service, dispatch, and inside sales personnel across multiple locations.</li><li>Analyze, record, and assess customer service metrics (e.g., on-time in-full rates, order accuracy). Prepare weekly and monthly reports on performance to identify areas for improvement.</li><li>Conduct performance reviews for direct reports and advise on year-end performance reviews for all personnel via human resources information systems.</li><li>Monitor and approve employee actions in human resources systems in a timely manner.</li><li>Responsible for running time data audit reports of recorded time and errors, and track attendance via payroll systems.</li><li>Complete monthly audit packages for customer service.</li></ul>
2026-03-26T00:00:00Z