<p>Robert Half has a brand new direct-hire opportunity for a Client Services Associate for a financial services firm based on Columbia, MD. This role will support a great team with some of the best in the industry. Candidates with prior experience in financial services with strong customer service experience are encouraged to apply! If interested, or if you have questions, please contact Cody Marshall at Robert Half to learn more. </p><p><br></p><p>Description</p><ul><li>Provide support to financial advisors</li><li>Maintain relationships with new and existing accounts</li><li>Coordinate meetings internally and externally</li><li>Perform related research as necessary to ensure team is set up for success</li><li>Maintain client database system</li><li>Handle administrative support work for team</li><li>Special projects as assigned by leadership</li></ul><p><br></p>
<p>We’re seeking an experienced and detail oriented bilingually fluent in English and Spanish Assistant Property Manager to help oversee the daily operations of an affordable housing community located in Silver Spring, Maryland. The ideal candidate is customer-focused, organized, and knowledgeable about HUD, LIHTC, and Fair Housing regulations. You will assist the Property Manager in ensuring the property operates efficiently, remains in full compliance, and delivers an exceptional living experience for residents. </p><p><br></p><p>Key Responsibilities</p><p>• Support day-to-day property operations, including leasing, rent collection, maintenance coordination, and resident retention.</p><p>• Ensure all affordable housing compliance requirements are met, including applicant certifications, annual recertifications, and file audits.</p><p>• Maintain accurate resident records, financial documentation, and monthly reports in accordance with company and regulatory standards.</p><p>• Provide outstanding customer service to residents by resolving inquiries, maintenance requests, and concerns in a professional and timely manner.</p><p>• Assist with marketing and leasing activities to achieve occupancy goals and maintain strong community appeal.</p><p>• Collaborate with the Property Manager and corporate team on budgeting, reporting, and operational initiatives.</p><p>• Participate in resident engagement programs, community events, and initiatives that promote a positive living environment.</p><p><br></p><p><br></p>
<p>We’re seeking an experienced and detail oriented bilingually fluent in English and Spanish Assistant Property Manager to help oversee the daily operations of an affordable housing community located in Gaithersburg, Maryland. The ideal candidate is customer-focused, organized, and knowledgeable about HUD, LIHTC, and Fair Housing regulations. You will assist the Property Manager in ensuring the property operates efficiently, remains in full compliance, and delivers an exceptional living experience for residents. </p><p><br></p><p>Key Responsibilities</p><p>• Support day-to-day property operations, including leasing, rent collection, maintenance coordination, and resident retention.</p><p>• Ensure all affordable housing compliance requirements are met, including applicant certifications, annual recertifications, and file audits.</p><p>• Maintain accurate resident records, financial documentation, and monthly reports in accordance with company and regulatory standards.</p><p>• Provide outstanding customer service to residents by resolving inquiries, maintenance requests, and concerns in a professional and timely manner.</p><p>• Assist with marketing and leasing activities to achieve occupancy goals and maintain strong community appeal.</p><p>• Collaborate with the Property Manager and corporate team on budgeting, reporting, and operational initiatives.</p><p>• Participate in resident engagement programs, community events, and initiatives that promote a positive living environment.</p><p> Maryland. The ideal candidate is customer-focused, organized, and knowledgeable about HUD, LIHTC, and Fair Housing regulations. You will assist the Property Manager in ensuring the property operates efficiently, remains in full compliance, and delivers an exceptional living experience for residents. </p><p><br></p><p><br></p><p><br></p>
<p>We are offering a contract position opportunity for a Customer Service Representative in the bustling city of Fairfax, Virginia. This position is located within a dynamic industry with a focus on customer interaction and financial services. The role is based on site, offering the opportunity to be part of a vibrant office environment.</p><p>Responsibilities:</p><p><br></p><p>• Provide exceptional support to customers by addressing inquiries and resolving issues efficiently.</p><p>• Handle inbound and outbound calls with professionalism, ensuring customer satisfaction.</p><p>• Maintain accurate records and documentation of interactions in a timely manner.</p><p>• Utilize technology tools and systems to manage customer communications effectively.</p><p>• Handling mailings.</p><p>• Ensure a high level of attention to detail in all administrative tasks.</p><p>• Demonstrate dependability by meeting deadlines and maintaining consistent performance.</p>
<p>Our client a real estate owner, developer, and manager of over 2M square feet of commercial space with a focus on shopping center redevelopment and revitalization is looking for a Senior Accountant to join their accounting team. This position will be reporting directly to the Controller in hopes of promoting this position to Assistant Controller within a year. This Senior Accountant will play an integral part in their finance and accounting team (5 people in accounting). The successful candidate will be primarily responsible for managing all finance-related activities of real estate properties, assisting in the administering of leases, managing cash flows, reconciling bank statements, and maintaining the general ledger in Sage/Timberline, among other duties. This person will also assist in property/development accounting, preparing financial statements, and assisting with tax-related tasks. Day to day activities include but are not limited to:</p><p>• Maintain and reconcile multiple bank accounts on a monthly basis, identifying discrepancies and resolving any issues promptly.</p><p>• Oversee and verify reconciliation of all financial accounts.</p><p>• Manage the general ledger, ensuring all transactions are accurately recorded and timely updated.</p><p>• Efficiently conduct quarter-end close processes, ensuring accurate and timely production of quarterly financial statements.</p><p>• Assist in administering and managing leases, ensuring all financial obligations are met in accordance with the lease agreements.</p><p>• Execute cash management duties, predicting cash needs of the property, and managing transactions.</p><p>• Involved in property and development accounting, ensuring all financial transactions relating to the property and development are accurately recorded and reported.</p><p>• Prepare comprehensive financial statements including balance sheets, income statements, cash flows, and equity changes reports.</p><p>• Collaborate effectively with property managers, providing them with any required financial information and handling financial queries.</p><p>• Use Timberline/Sage 300 software to enhance efficiency and accuracy of accounting tasks.</p><p>• Manage fixed assets, tracking the purchase, depreciation, and disposal of these assets.</p><p>• Assist in preparing, analysis and submission of tax returns, ensuring compliance with local, state, and federal tax regulations.</p><p>• Ensure adherence to financial laws and guidelines in all operations.</p><p>• Assist Controller with various ad hoc projects as needed.</p><p>• Come to work every day with a positive “can do” attitude willing to do whatever it takes to get the job done.</p><p>The ideal candidate for this Senior Accountant role will have a BS/BA in accounting, finance or related fields, 3+ years of preferably real estate accounting (they are open to other industries as well as straight public accounting (audit or tax) as long as have real estate clients, strong analytical skillset and attention to detail, intermediate Excel skills, excellent problem-solving ability and someone who is self-motivated along with excellent time management skills. Comp range for this role is 100-120K in base salary + bonus and benefits. This is a hybrid role (3-4 days/week in the office) once up and running which should take about 3 months. Very good work/life balance. Relaxed, laidback and comfortable office with a dog. To apply to this Senior Accountant role please do so through this posting or reach out to Caren Bromberg Bach on LinkedIn or call Caren Bach at 301.965.9035.</p>
<p>We are offering a contract position opportunity for a Customer Service Representative in the bustling city of Fairfax, Virginia. This position is located within a dynamic industry with a focus on customer interaction and financial services. The role is based on site, offering the opportunity to be part of a vibrant office environment.</p><p><br></p><p>Responsibilities:</p><p>• Efficiently and accurately process customer credit applications.</p><p>• Maintain and update customer credit records with precise attention to detail.</p><p>• Address and resolve customer inquiries in a timely and detail-oriented manner.</p><p>• Monitor customer accounts and execute appropriate actions when necessary.</p><p>• Follow up with customers regarding overdue payments through phone calls and emails.</p><p>• Send out notifications about delinquent payments via email, voicemail, and mail.</p><p>• Update customer accounts and perform data entry tasks.</p><p>• Adapt to different situations, showcasing flexibility and a positive attitude.</p><p>• Work collaboratively within the team in a high-paced call center environment.</p><p>• Utilize Microsoft Office Suite for various tasks and maintain computer literacy.</p><p><br></p><p><br></p>
<p>We are looking for a dedicated Customer Service Representative to join our team in Fairfax, Virginia. This position is ideal for someone with strong computer skills, a positive attitude, and the ability to work both independently and collaboratively. If you excel in providing exceptional customer support and looking to get into a great company this is the position for you.</p><p><br></p><p>Responsibilities:</p><p>• Manage inbound and outbound customer calls with professionalism and efficiency.</p><p>• Address customer inquiries and provide timely solutions to ensure satisfaction.</p><p>• Will be handling data entry, and account management.</p><p>• Maintain accurate records by entering and updating data in relevant systems.</p><p>•Handle mailings.</p><p>• Utilize Microsoft Excel and other software tools to manage and analyze data.</p><p>• Collaborate with team members to ensure smooth operations and meet customer needs.</p><p><br></p>
<p>The <strong>Bilingual Spanish Customer Service Representative</strong> provides exceptional customer support in both English and Spanish. This position plays a key role in ensuring customer satisfaction by handling inquiries, resolving issues, and delivering accurate information about products and services. The ideal candidate is professional, patient, and able to communicate clearly in both languages.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to customer inquiries via phone, email, chat, or in person in both English and Spanish.</li><li>Provide product, service, and account information accurately and efficiently.</li><li>Handle customer complaints, process orders, and assist with billing or service requests.</li><li>Translate and interpret customer communications or documentation as needed.</li><li>Maintain and update customer records, documenting all interactions in the CRM system.</li><li>Collaborate with internal departments (sales, operations, billing, technical support) to resolve customer concerns.</li><li>Meet or exceed performance goals, including response time, accuracy, and customer satisfaction.</li><li>Identify and communicate opportunities for process or service improvements.</li><li>Represent the company in a positive and professional manner at all times.</li></ul><p><br></p>
<p>Do You Love Numbers? Are You a Skilled Non-Profit Controller or Assistant Controller with an Entrepreneurial Spirit? Have you ever dreamed of combining your financial expertise with your passion for making a global impact? Are you ready to work for a forward-thinking non-profit organization that values innovation and looks for entrepreneurial leaders like you? If so, keep reading. This is your opportunity to step into a leadership role within a globally recognized social-impact organization that is driving positive change across the world.</p><p><br></p><p>Our client, a $35M non-profit in the DC Metro area, is looking for a talented Controller who will partner with the CFO to manage and oversee all aspects of the organization's financial and accounting operations. This leadership position offers the chance to work closely with senior executives and program leaders, empowering them to make informed decisions while ensuring financial excellence across the organization's operations. This isn't just a finance role; it's about joining a team dedicated to making a meaningful difference—designing systems, processes, and strategies that support the organization's work to create lasting social change worldwide.</p><p><br></p><p>Responsibilities:</p><p>*Manage accounts, ledgers, and reporting systems to ensure compliance with GAAP standards and nonprofit regulatory requirements.</p><p>*Implement internal controls for revenue, costs, budgets, and asset protection while ensuring accurate financial transaction recordings.</p><p>*Coordinate and oversee audit processes.</p><p>*Analyze financial data, prepare timely reports, and communicate updates to senior leadership.</p><p>*Review and approve payroll transactions.</p><p>*Support the CFO in engaging with the board’s audit and finance committees on financial trends and strategies.</p><p>*Oversee accounting for grants and programs to ensure spending aligns with budgets and funding requirements.</p><p>*Build and maintain relationships with external stakeholders like banks, lenders, and vendors.</p><p>*Develop and enforce finance policies, procedures, and systems to support operations.</p><p>*Lead improvements to the accounting ERP system (NetSuite) and coordinate system rollouts in additional locations.</p><p>*Lead and develop the finance team, fostering clear communication and strong collaboration.</p><p>*Strengthen partnerships with HR, IT, legal, and program teams to streamline operations.</p><p>*Promote a positive work environment and provide coaching to tackle challenges collaboratively.</p><p><br></p><p>The ideal candidate will be an individual who thrives in a fast-paced, mission-driven environment and has the following qualifications: CPA,10+ years exp with 2–5+ years of experience in a Non-Profit Controller or Asst Controller role, strong background in grant accounting from private foundations NOT government grants, NetSuite or something similar, strong analytical and problem-solving skills, including the ability to research and apply technical accounting standards as required, a collaborative mindset and ability to educate colleagues with varying levels of financial knowledge and a passion for innovation and working in entrepreneurial teams where creativity, adaptability, and results are valued. Comp range for this Controller role is 130-135K in base salary + bonus, full benefits and this is a hybrid role in the office in Arlington, VA a minimum of 3 days/week. To apply to this job please do so through this posting or reach out to Caren Bromberg Bach on LinkedIn or call Caren Bach at 301.965.9035.</p>
<p>Robert Half has a new direct-hire opportunity for a Sales Support Specialist for a growing construction company in Beltsville, MD. Construction industry experience is highly preferred. If interested, please consider applying to this posting or contact Cody Marshall at Robert Half to learn more.</p><p><br></p><p><strong>Position Summary:</strong></p><p>The Sales Support Specialist will work closely with the sales team to streamline operations, assist with client communications, prepare proposals, and ensure customer satisfaction throughout the sales process. This role is ideal for someone who is organized, customer-focused, and eager to grow within a dynamic company.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide administrative and operational support to the sales team</li><li>Prepare and track proposals, contracts, bids, and presentations</li><li>Communicate with clients regarding project status, documentation, and scheduling updates</li><li>Maintain and update CRM systems, ensuring accurate customer and project information</li><li>Assist in coordinating meetings, site visits, and follow-ups</li><li>Work with internal teams (estimating, project management, procurement) to gather required information for bids and proposals</li><li>Ensure timely delivery of sales documents and responses to client inquiries</li><li>Monitor and track sales metrics and generate regular performance reports</li><li>Support the onboarding process for new clients</li><li>Maintain an organized digital filing system for sales and customer documentation</li></ul><p><br></p>
<p>We are looking for a detail-oriented Client Account Coordinator to join our team in Washington, District of Columbia. In this role, you will play a key part in overseeing client billing processes, ensuring compliance with firm and client guidelines, and maintaining accurate financial records. This position offers a hybrid work environment, competitive compensation, and excellent benefits.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and distribute detailed client reports, including weekly, quarterly, and year-end summaries, using 3E software.</p><p>• Ensure all billing activities comply with firm policies and client-specific guidelines, while adhering to matter engagement terms.</p><p>• Collaborate effectively with attorneys, legal staff, and clients in a decentralized billing structure to resolve any invoicing issues.</p><p>• Oversee client invoicing processes, manage collections activities, and generate monthly accounts receivable reports.</p><p>• Review and verify the accuracy of billing data and supporting documentation prior to distribution.</p><p>• Research and address client inquiries regarding billing discrepancies or issues in a timely manner.</p><p>• Develop and implement new billing formats tailored to client needs and firm objectives.</p><p>• Prepare and manage electronic billing submissions, while maintaining the eBilling hub to ensure smooth operations.</p><p><br></p><p><br></p><p> All interested candidates in this Client Account Coordinator and other full-time permanent opportunities across the D.C. area please send your resume to Justin Decker via LinkedIn. </p><p> </p><p><br></p>
<p>We are looking for a skilled Paralegal to join our team in Washington, District of Columbia, on a long-term contract basis. This role offers a unique opportunity to work closely with the Office of General Counsel, supporting essential legal operations. The position involves a hybrid work schedule, with three days onsite and two days remote, and is expected to last for one year with the possibility of extension. For immediate consideration, apply today and contact Grace Nowlin for additional details at (202) 998-8423.</p><p><br></p><p>Responsibilities:</p><p>• Manage Freedom of Information Act (FOIA) requests, overseeing the process from intake to resolution while maintaining accurate case tracking.</p><p>• Review and analyze incoming documents for FOIA requests, identifying privileged or non-responsive information.</p><p>• Perform legal analysis to apply FOIA exemptions and redact documents in line with applicable legal standards.</p><p>• Coordinate communications with external requesters, government agencies, and third parties to ensure smooth processing of FOIA requests.</p><p>• Draft formal correspondence, such as release letters and response determinations, and conduct legal research on complex FOIA issues.</p><p>• Assist in preparing detailed quarterly and annual FOIA reports, including case status updates and backlog reduction efforts.</p><p>• Provide litigation support by summarizing responsive documents and preparing materials for FOIA-related cases.</p><p>• Offer legal assistance to the Secretary and Assistant Secretary of the Agency’s Board of Directors, including drafting resolutions and meeting minutes.</p><p>• Support compliance with the Agency’s Record Retention Guidelines and Schedule through legal research and documentation.</p><p>• Conduct legal research and prepare memoranda to address various legal matters as required.</p>
We are looking for a dedicated Customer Service Representative to join our team in Washington, District of Columbia. As part of this contract position, you will play a pivotal role in providing exceptional support to customers through various communication channels. This role requires strong communication skills and the ability to handle inquiries efficiently while maintaining a positive customer experience.<br><br>Responsibilities:<br>• Respond to inbound customer inquiries promptly and professionally via phone and other communication channels.<br>• Provide accurate information about products, services, and company policies to resolve customer concerns efficiently.<br>• Process orders and manage entry tasks with attention to detail and accuracy.<br>• Handle both inbound and outbound calls to ensure customer needs are met effectively.<br>• Maintain thorough documentation of customer interactions and resolutions in the system.<br>• Collaborate with team members to address complex issues and deliver seamless service.<br>• Uphold high standards of customer satisfaction by delivering friendly and empathetic support.<br>• Identify opportunities to improve processes and contribute to enhancing overall service quality.<br>• Follow established protocols and procedures to ensure compliance with company guidelines.<br>• Adapt to customer needs and provide tailored solutions to exceed expectations.
