We are seeking a dedicated Customer Service Representative to join our team in Sharonville, Ohio. In this long-term contract role, you will serve as the primary point of contact for customers, ensuring their needs are met efficiently and with care. This position offers an excellent opportunity to showcase your communication skills and your ability to coordinate service operations effectively.<br><br>Responsibilities:<br>• Respond to incoming calls from customers and technicians, addressing inquiries and escalating issues to dispatchers when necessary.<br>• Accurately record call details and input information into the system in a timely manner.<br>• Coordinate service resources and collaborate with the operations team to meet customer needs.<br>• Dispatch technicians, track their activities, and ensure optimal productivity and cost efficiency throughout the day.<br>• Handle customer concerns by investigating issues, routing them to appropriate staff, and following up as required.<br>• Manage daily labor levels to align with workload demands, releasing labor when necessary in consultation with the Operations Manager.<br>• Proactively contact customers to maintain service quality and share relevant data with leadership.<br>• Work closely with accounting teams to assist with new customer setups and purchase order inquiries.<br>• Utilize service management software and demonstrate proficiency in Office tools to support daily operations.<br>• Take on additional tasks as assigned, such as training and contributing to special projects.
<p>Dayton area company is looking for a Customer Service Representative to join their immediately! Job duties will include entering purchase orders into the system, assisting customers via email and over the phone, organizing documents, auditing orders, maintaining customer records and assisting with other clerical duties. This is a contract role anticipated to last 3 - 6 months and is working full-time hours. For more information, please call 937-224-8326. </p>
We are looking for a detail-oriented Regulatory Analyst to join our team in Columbus, Ohio. In this role, you will be responsible for analyzing and managing data related to regulatory filings and financial records. The ideal candidate will have a strong background in financial analysis and a keen ability to interpret regulatory requirements.<br><br>Responsibilities:<br>• Compile, analyze, and format data for regulatory filings, including cost recovery reports and base rate cases.<br>• Interpret rate structures and oversee the implementation of billing adjustments.<br>• Collaborate with cross-functional teams to address regulatory needs and ensure compliance.<br>• Maintain and update financial records with accuracy and attention to detail.<br>• Monitor state-level projects and customer service concerns to align with regulatory standards.<br>• Facilitate effective communication of information among team members and stakeholders.<br>• Adopt new technologies and processes to enhance operational efficiency.<br>• Conduct internal control testing to ensure adherence to organizational standards.<br>• Perform tasks and responsibilities with guidance and supervision.
<p>We are looking for a skilled Call Center Representative to join our team on a contract basis in Enon, Ohio. In this role, you will deliver exceptional customer service by addressing inquiries, resolving concerns, and providing detailed information about products or services. This is an excellent opportunity for individuals who thrive in a fast-paced environment and enjoy helping others.</p><p><br></p><p>Responsibilities:</p><p>• Respond to inbound customer calls professionally and efficiently.</p><p>• Address customer inquiries by providing accurate information about products and services.</p><p>• Resolve customer issues by identifying solutions and following through to ensure satisfaction.</p><p>• Document customer interactions and maintain detailed records for future reference.</p><p>• Collaborate with team members to improve service delivery and share best practices.</p><p>• Follow established guidelines and procedures to ensure compliance with company standards.</p><p>• Manage multiple tasks simultaneously while maintaining a high level of attention to detail.</p><p>• Identify opportunities to enhance customer experience and escalate complex cases as needed.</p><p>• Meet performance metrics and contribute to team goals consistently.</p><p><br></p><p>For immediate consideration, call 937.224.8326.</p>
We are looking for an analytical and detail-oriented Risk Analyst to join our team on a long-term contract basis in Blue Ash, Ohio. In this role, you will play a crucial part in identifying, analyzing, and mitigating financial risks while ensuring compliance with industry regulations. This position offers an excellent opportunity for recent graduates with strong academic performance in fields such as legal studies, finance, accounting, economics, or mathematics.<br><br>Responsibilities:<br>• Conduct thorough research and analysis to identify potential financial risks and trends.<br>• Utilize advanced Excel skills to organize data, perform calculations, and support risk assessments.<br>• Collaborate with cross-functional teams to ensure compliance with Anti-Money Laundering (AML) regulations.<br>• Develop and maintain detailed reports to communicate findings and recommendations effectively.<br>• Monitor and evaluate financial transactions to detect suspicious activities and prevent fraud.<br>• Assist in implementing risk management strategies and frameworks.<br>• Stay updated on industry standards, regulations, and best practices to enhance risk mitigation processes.<br>• Support senior analysts in complex investigations and audits.<br>• Analyze large datasets to uncover insights and improve decision-making processes.<br>• Ensure accuracy and reliability of all risk-related documentation and reporting.
We are looking for a skilled Senior Programmer Analyst to join our team in Columbus, Ohio. In this role, you will collaborate on both development and production support for distributed applications, with a focus on upgrading the mainframe-based Account Analysis system to a distributed solution. This is a long-term contract position suited for a candidate who thrives in dynamic environments and brings a strong technical background.<br><br>Responsibilities:<br>• Lead the design, development, and integration efforts for the upgrade of the Account Analysis system, transitioning to a distributed platform.<br>• Analyze user requirements and propose technical solutions aligned with organizational standards.<br>• Collaborate with architects and analysts to create and refine design documentation.<br>• Conduct unit testing, debug programs, and assist in implementing solutions.<br>• Handle complex technical assignments independently and contribute effectively in team settings.<br>• Work closely with external vendors and internal technical teams to ensure seamless application integration.<br>• Provide technical estimates and solutions for small to medium-sized projects.<br>• Monitor industry trends and standards to continuously improve technical practices.<br>• Manage multitasking in a fast-paced environment while ensuring quality deliverables.<br>• Support application and infrastructure scans, addressing identified defects effectively.
We are looking for a dedicated Financial Crimes Compliance Analyst to join our team in Blue Ash, Ohio. In this role, you will contribute to delivering high-quality services to our global clients while ensuring compliance with financial regulations. This position offers an opportunity to collaborate with professionals on various tasks, including analysis, reporting, and process improvement.<br><br>Responsibilities:<br>• Conduct thorough assessments of transactional data to identify unusual or suspicious activities.<br>• Investigate and escalate potential anti-money laundering (AML) concerns based on established typologies.<br>• Perform detailed client profile evaluations using internal systems, open-source media, and negative news checks.<br>• Prepare clear and concise documentation to summarize observations and recommend next steps.<br>• Develop and maintain project status reports that highlight achievements, challenges, and action plans.<br>• Monitor project budgets and compare actual hours worked against planned estimates.<br>• Create comprehensive reports that include detailed findings and visual dashboards.<br>• Mentor less experienced team members by providing guidance, feedback, and support in delivering client services.<br>• Collaborate with client teams to understand their current systems and processes for targeted improvements.<br>• Identify opportunities to enhance service delivery through automation and standardization.
We are looking for a detail-oriented and organized Front Desk Coordinator to join our team in Columbus, Ohio. In this contract position, you will play a key role in ensuring smooth daily operations by providing exceptional customer service and managing front desk responsibilities. This role requires excellent communication skills, attention to detail, and the ability to handle multiple tasks efficiently.<br><br>Responsibilities:<br>• Greet visitors and clients warmly and assist them with inquiries or directions.<br>• Manage a multi-line phone system, answering inbound calls promptly and courteously.<br>• Coordinate concierge services to meet the needs of guests and staff.<br>• Perform filing and maintain accurate records to ensure efficient document management.<br>• Provide support in medical front office tasks, including scheduling and patient coordination.<br>• Maintain the front desk area, ensuring it is organized and welcoming.<br>• Utilize Microsoft Office tools to create and manage documents, spreadsheets, and correspondence.<br>• Handle switchboard operations effectively, managing calls across multiple lines.<br>• Deliver outstanding customer service by addressing concerns and resolving issues promptly.<br>• Assist with general administrative tasks as needed to support overall operations.
We are looking for a proactive and personable Receptionist to join our team in Cincinnati, Ohio. This Contract to permanent position offers an excellent opportunity to contribute to a dynamic healthcare environment while showcasing your organizational and communication skills. The ideal candidate will be the first point of contact for visitors and callers, ensuring smooth daily operations and providing exceptional administrative support.<br><br>Responsibilities:<br>• Handle incoming calls with attention to detail, directing them to the appropriate individuals or departments.<br>• Manage the filing and organizing of documents to ensure accessibility and efficiency.<br>• Operate fax machines for sending and receiving critical communications.<br>• Sort and distribute incoming mail promptly to relevant recipients.<br>• Coordinate the preparation and delivery of outgoing mail in a timely manner.<br>• Welcome visitors warmly, assisting with inquiries and directing them as needed.<br>• Provide general administrative support to team members to facilitate smooth operations.<br>• Maintain a well-organized and detail-oriented reception area.<br>• Monitor and manage multi-line phone systems effectively.
<p>We are looking for a detail-oriented and analytical Accountant in Blue Ash, Ohio. This role involves supporting financial operations through accurate accounting practices and providing insightful financial analysis. The ideal candidate will excel in managing accounts and reconciliations while contributing to month-end closing processes and financial reporting.</p><p><br></p><p>Responsibilities:</p><p>• Manage accounts payable and accounts receivable processes to ensure timely and accurate transactions.</p><p>• Oversee expense management activities, maintaining compliance with company policies and procedures.</p><p>• Prepare and analyze financial reports, delivering actionable insights to support business decisions.</p><p>• Perform reconciliations for accounts, including bank statements and general ledger balances.</p><p>• Process wire transfers and verify their accuracy to maintain efficient cash flow operations.</p><p>• Create journal entries and ensure proper documentation for financial records.</p><p>• Conduct balance sheet reconciliations to confirm the accuracy and integrity of financial data.</p><p>• Assist in the full month-end cycle close, ensuring deadlines are met and financial statements are accurate.</p><p>• Collaborate with the FP& A team to provide data for forecasts and financial analysis.</p><p>• Support the implementation of accounting principles and standards across financial operations.</p>
<p>Our client is seeking a ServiceNow Analyst I for a long-term assignment in Marysville, OH and high-profile project. In this long-term contract position, you will play a key role in supporting the ServiceNow platform, ensuring smooth daily operations and assisting with global rollouts. This is an onsite position requiring four days per week at the location.</p><p><br></p><p>Responsibilities:</p><p>• Gather, document, and validate business requirements for ServiceNow modules and enhancements.</p><p>• Assist in configuring ServiceNow features under the guidance of senior team members.</p><p>• Develop and maintain workflows, forms, UI policies, and simple scripts within the ServiceNow platform.</p><p>• Participate in testing activities, including creating test cases, executing tests, and tracking defects.</p><p>• Support data collection, validation, and migration tasks during regional rollouts.</p><p>• Provide onsite assistance for project teams and end users, including troubleshooting and resolving issues.</p><p>• Create and update project documentation, training materials, and user guides.</p><p>• Ensure compliance with ServiceNow standards, governance policies, and best practices.</p>
We are looking for an Acquisitions Analyst to join our team in Cincinnati, Ohio. In this role, you will play a critical part in evaluating potential investment opportunities and supporting the acquisition process from start to finish. This position offers an exciting opportunity to collaborate with executive leadership and industry experts while contributing to strategic decision-making in the real estate sector.<br><br>Responsibilities:<br>• Conduct comprehensive analysis and underwriting of potential investment opportunities, ensuring financial models are accurate and complete.<br>• Collaborate on the development of detailed business plans to guide investment strategies.<br>• Present investment opportunities to executive leadership, providing insights and recommendations for approval.<br>• Assist in forming and maintaining joint venture agreements with industry partners.<br>• Support financing and refinancing efforts for acquisitions, ensuring optimal funding solutions.<br>• Engage in negotiations and communication with sellers and brokers to secure favorable terms.<br>• Perform market research to analyze leasing trends, sales comparables, and competitive vacancies.<br>• Partner with legal counsel to address all legal aspects of acquisition deals.<br>• Manage the due diligence process to ensure thorough evaluation of opportunities.<br>• Build and nurture strong relationships within the real estate industry to expand the network and identify future opportunities.
<p>We are looking for an experienced Acquisitions Associate to join our team in Cincinnati, Ohio. In this role, you will play a key part in identifying and securing real estate opportunities, managing financial analyses, and driving successful transactions. The ideal candidate will have a strong background in commercial real estate and a proven ability to build relationships within the industry.</p><p><br></p><p>Key Responsibilities:</p><p><br></p><ul><li>Identify and evaluate prospective real estate investments through targeted market research, networking, and site visits.</li><li>Oversee financial modeling and underwriting for investment opportunities, collaborating with internal analysts when needed.</li><li>Develop comprehensive business plans for potential acquisitions and support the due diligence process.</li><li>Prepare and present investment recommendations to executive leadership.</li><li>Assist in structuring joint ventures and supporting negotiation processes with sellers, brokers, and partners.</li><li>Liaise effectively with legal counsel regarding transaction details and property-specific matters.</li><li>Lead efforts to close real estate transactions, working cross-functionally where necessary.</li><li>Build and maintain connections with brokers, national tenants, JV partners, capital providers, and institutional firms.</li><li>Participate in major industry conferences to expand market awareness and professional network.</li><li>Conduct on-site property visits, facilitate tenant interviews, and manage third-party vendor processes.</li><li>Review all related documentation, such as leases, financials, title reports, and property records to identify potential risks.</li><li>Work closely with legal teams to address all legal aspects of due diligence.</li><li>Prepare detailed due diligence reports for acquisitions and leadership teams.</li><li>Support the transition of properties to asset management through thorough reporting.</li></ul><p><br></p><p><br></p>
We are looking for an experienced Procurement Analyst to join our team in Columbus, Ohio. This role is ideal for someone skilled in managing procurement processes, negotiating contracts, and optimizing supply chain operations. The successful candidate will play a key role in ensuring cost efficiency, compliance, and seamless collaboration across stakeholders.<br><br>Responsibilities:<br>• Oversee procurement activities, ensuring timely and efficient acquisition of goods and services.<br>• Conduct contract negotiations with vendors to secure favorable pricing and terms.<br>• Analyze supply chain operations to identify opportunities for process improvement.<br>• Collaborate with internal teams to align procurement strategies with organizational goals.<br>• Monitor vendor performance and maintain strong relationships to ensure consistent quality and reliability.<br>• Implement cost-saving measures while maintaining compliance with company policies and regulations.<br>• Prepare detailed reports on procurement activities, budgets, and vendor evaluations.<br>• Support the development of procurement strategies that enhance operational efficiency and cost-effectiveness.<br>• Ensure adherence to legal and regulatory standards throughout the procurement process.<br>• Provide guidance and support to team members to encourage continuous growth and improvement.
<p>We are looking for an experienced Collections Specialist in Fairfield, Ohio. In this role, you will manage and oversee collection processes for both commercial and consumer accounts, ensuring timely and accurate billing and payments. This is a long-term contract position with an opportunity to contribute significantly to our financial operations.</p><p><br></p><p>Responsibilities:</p><p>• Manage collections for commercial and consumer accounts, ensuring timely payment resolutions.</p><p>• Prepare and send statements to clients to facilitate payment processes.</p><p>• Monitor account balances and identify overdue payments for follow-up.</p><p>• Communicate effectively with clients to resolve billing discrepancies and payment issues.</p><p>• Apply credit and collection policies consistently across all accounts.</p><p>• Maintain accurate records of collection activities and payment histories.</p><p>• Collaborate with internal teams to address account concerns and improve collection strategies.</p><p>• Utilize Epicor ERP system to manage and track collection processes.</p><p>• Provide regular reporting on collection activities and account statuses.</p><p>• Ensure compliance with company policies and relevant regulations.</p>
