8 results for Help Desk Technician Ii in El Monte, CA

Help Desk II

Los Angeles, CA
onsite
Permanent
70000 - 80000 USD / Yearly
We are looking for a skilled Help Desk II specialist to join our team in Los Angeles, California. In this role, you will provide advanced technical support and ensure smooth operations across various systems and platforms. You will play a pivotal role in troubleshooting, device management, and creating IT documentation to enhance organizational efficiency. Responsibilities: • Diagnose and resolve complex technical issues related to macOS, Windows, Microsoft 365, Adobe Creative Cloud, and various hardware and software components. • Manage employee onboarding and offboarding processes, including configuring devices, setting up accounts, and providing training on essential IT tools. • Track and maintain accurate records of IT inventory, ensuring all equipment is properly configured, secured, and regularly updated. • Develop and update IT documentation, including user guides, troubleshooting instructions, and procedural manuals. • Provide support for network connectivity issues and ensure seamless communication across platforms. • Respond to service desk tickets promptly, delivering effective solutions and maintaining user satisfaction. • Collaborate with team members to implement best practices for IT operations and security. • Assist with system upgrades and installations to meet organizational needs. • Monitor system performance and proactively address potential issues to minimize disruptions.
2026-02-17T00:00:00Z

Service Desk Analyst

Woodland Hills, CA
onsite
Permanent
65000 - 75000 USD / Yearly
We are seeking a Service Desk Analyst to join our Full-Time Engagement Professional Division. This role is crucial in providing front-end user support, ensuring that all users, including C-Level Executives, receive excellent service and assistance with their technical needs. As an employee of Robert Half, you can build a fulfilling career working on diverse and challenging engagements that leverage your current skills and experiences and help you develop new ones. You can also work with our global consulting firm and learn from industry subject matter experts developing innovative customer solutions.
2026-02-20T00:00:00Z

IT Support Technician

Irvine, CA
onsite
Temporary
35 - 35 USD / Hourly
*Email valerie.montoya@rht(.com) for consideration* Robert Half is seeking an IT Support Specialist with 5+ years of experience providing Tier 1–3 technical support in enterprise environments. Strong hands-on experience with Microsoft Intune, Azure Active Directory (Azure AD), and Microsoft 365 administration. Proven ability to troubleshoot hardware, software, networking, and cloud-based systems while delivering excellent end-user support in hybrid and remote environments.
2026-02-13T00:00:00Z

Desktop Support Level 2

Woodland Hills, CA
onsite
Temporary
33.25 - 38.5 USD / Hourly
**** For Faster response on the position, please send a message to Jimmy Escobar on LinkedIn or send an email to Jimmy.Escobar@roberthalf(.com) with your resume. You can also call my office number at 424-270-9193**** We are looking for an experienced Desktop Support Level 2 specialist to join our team in Woodland Hills, CA. The ideal candidate will have a solid background in troubleshooting software and hardware issues, as well as proficiency with tools like Active Directory and Azure AD. This position is 5 days a week on-site in Woodland Hills, CA. Responsibilities:• Provide advanced desktop support, resolving technical issues related to Windows operating systems and Microsoft Office applications.• Diagnose and troubleshoot audio and video problems, including Teams call functionality.• Manage and maintain Active Directory and Azure AD, ensuring proper functionality and user access.• Utilize ticketing systems to track, document, and resolve support requests efficiently.• Configure and deploy hardware and software for Windows desktops, Mac computers, and mobile devices.• Maintain and support Apple devices, including iPhones and iPads, ensuring seamless operation.• Address network-related issues and assist with Cisco and Citrix technologies as needed.• Perform system updates, installations, and configuration management to optimize performance.• Collaborate with team members to implement solutions and improve overall IT service delivery.• Provide guidance and training to end-users on proper equipment usage and software functionality.
2026-02-27T00:00:00Z

Office Engineer II

Los Angeles, CA
onsite
Contract / Temporary to Hire
47.5 - 65 USD / Hourly
This role is for Los Angeles World Airports (LAWA) on the Terminal 5 renovation project at LAX. They are hiring two Office Engineer II professionals for a multi-year, full-time onsite contract based at Terminal 5 (Los Angeles, CA 90045).This is a high-visibility project involving the demolition and full reconstruction of the Terminal 5 headhouse and concourse. The Office Engineer will work closely with the senior project management team to support documentation, coordination, and construction operations in an active airport environment.Position Highlights: • Title: Office Engineer II (2 openings) • Location: Onsite at LAX – Terminal 5 • Rate: $60–$65/hr (negotiable based on experience) • Schedule: Monday–Friday, full-time onsite • Duration: Multi-year contractKey Responsibilities Include: • Managing RFIs, submittals, change orders, and project documentation • Maintaining logs and records in PMWeb and document management systems • Coordinating with contractors, design teams, and field staff • Supporting meetings, reporting, and schedule/cost tracking • Ensuring organized and compliant project records
2026-02-06T00:00:00Z

IT Analyst II

El Segundo, CA
onsite
Temporary
30 - 40 USD / Hourly
We are seeking an experienced IT Analyst II to join our technology team. This role is ideal for professionals who thrive in fast-paced, compliance-driven environments and enjoy supporting diverse user and technical needs. The IT Analyst II will play a vital part in ensuring smooth daily operations within Windows and macOS environments, with a significant focus on Microsoft 365 support and system security. Key Responsibilities:<ul><li>Provide advanced IT support across Windows and macOS platforms, Microsoft 365 suite (including Entra ID, SharePoint, Outlook, Intune), SaaS applications, and endpoint management tools such as Intune and Apple Business Manager.</li><li>Diagnose and resolve a wide range of technical issues, ensuring timely and effective communication with end users.</li><li>Administer and manage identity and access management systems (such as Azure AD, Okta), ensuring secure and compliant user workflows.</li><li>Maintain clear and concise documentation for IT processes, troubleshooting steps, and support tickets.</li><li>Ensure all systems and processes comply with relevant security frameworks, with a strong preference for candidates with exposure to NIST 800-171 and CMMC standards.</li><li>Adapt quickly to shifting priorities and multiple, concurrent support requests.</li><li>Collaborate with IT leadership and cross-functional teams to identify areas for improvement and recommend technology solutions.</li></ul>
2026-02-14T00:00:00Z

IT Support Specialist

Los Angeles, CA
onsite
Temporary
35 - 38 USD / Hourly
*Email valerie.montoya@rht(.com) for consideration* Robert Half is seeking an IT Support Specialist with 5+ years of experience providing Tier 1–3 technical support in enterprise environments. Strong hands-on experience with Microsoft Intune, Azure Active Directory (Azure AD), and Microsoft 365 administration. Proven ability to troubleshoot hardware, software, networking, and cloud-based systems while delivering excellent end-user support in hybrid and remote environments.
2026-03-04T00:00:00Z

Printer Technician

San Fernando, CA
onsite
Temporary
23 - 33 USD / Hourly
We are seeking a Printer Tech to support our growing client's base and maintain exceptional standards of service for Sharp, Xerox, HP, and Konica devices. Job Duties & Responsibilities:<ul><li>Respond to and resolve client printer service calls throughout the San Fernando Valley; remain in the office during periods without client calls.</li><li>Service and troubleshoot up to 600–700 printers in the region.</li><li>Repair, diagnose, and resolve issues with Sharp, Xerox, HP, and Konica printers, aiming for same-day resolution.</li><li>Deliver “white glove” customer service, representing the client in a professional, courteous manner always.</li><li>Manage multiple service calls daily (average 4 calls per day), staying calm and effective under pressure.</li><li>Use provided company car for travel to client sites.</li><li>Utilize a client-issued laptop; tools can be provided but candidates are encouraged to have their own.</li><li>Work collaboratively as part of a 4-person Los Angeles team.</li><li>Participate in on-site training and certification programs as required.</li></ul>
2026-02-13T00:00:00Z