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31 results for Customer Service Representative in Edgewood, MD

Billing and Collections Specialist
  • Baltimore, MD
  • onsite
  • Permanent
  • 60000.00 - 85000.00 USD / Yearly
  • <p>Robert Half has a new direct-hire position for a Billing and Collections Specialist for a well-known Baltimore law firm. Our client offers strong benefits, hybrid work schedule and room for growth on the team. If interested, please apply directly to this posting or contact Cody Marshall at Robert Half to learn more. </p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><strong>Billing:</strong></p><ul><li>Prepare and process accurate client invoices in accordance with attorney instructions and client guidelines.</li><li>Review pre-bills, make edits, and finalize invoices using legal billing software </li><li>Ensure time entries are correctly recorded and compliant with client billing terms.</li><li>Submit electronic invoices through e-billing portals</li><li>Monitor and resolve billing discrepancies or client disputes promptly and professionally.</li><li>Maintain organized billing records and ensure confidentiality of sensitive information.</li></ul><p><strong>Collections:</strong></p><ul><li>Track and manage accounts receivable; follow up with clients regarding outstanding balances.</li><li>Send collection notices and engage in direct communication with clients to resolve payment issues.</li><li>Coordinate with attorneys on high-priority or delinquent accounts.</li><li>Process payments, apply them to client accounts, and reconcile records regularly.</li><li>Generate aging reports and provide regular updates to firm leadership on collection status.</li></ul><p><strong>Compliance & Reporting:</strong></p><ul><li>Ensure billing and collection practices comply with firm policies, ethical standards, and client agreements.</li><li>Maintain and update client billing profiles and contact information.</li><li>Assist with month-end closing activities and reporting.</li><li>Provide support during financial audits or internal reviews as needed.</li></ul>
  • 2025-10-06T17:19:20Z
Fund Accountant
  • Washington, DC
  • onsite
  • Permanent
  • 100000.00 - 150000.00 USD / Yearly
  • <p>Are you an <strong>Accountant with Big 4 auditing experience</strong>—particularly with private equity (PE) or venture capital (VC) clients—or a <strong>Fund Accountant</strong> for a PE firm? Are you ready to contribute to a <strong>fast-growing investment firm</strong> leading innovative financial strategies? We are seeking a <strong>Fund Accountant</strong> to help expand and enhance the firm’s accounting, reporting, and operations functions.</p><p>This role offers <strong>broad exposure</strong> to multiple aspects of finance and operations within a high-growth environment, allowing you to impact the firm's trajectory positively. Reporting directly to the <strong>CFO</strong>, the role works closely with leadership across all levels, making your contributions integral to organizational success.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Oversee <strong>fund accounting operations</strong>, including capital calls, distributions, and quarterly/annual fund financial statements by working with fund administrators.</li><li>Support investment activities such as <strong>deal closings</strong> and realizations, ensuring smooth transaction execution.</li><li>Monitor compliance with <strong>credit facility requirements</strong> and coordinate with internal/external stakeholders.</li><li>Lead <strong>investment valuations</strong> and ensure consistent portfolio reporting standards.</li><li>Manage audit processes, prepare documentation, and provide timely support to auditors.</li><li>Review quarterly financial and capital account statements for accuracy.</li><li>Ensure annual <strong>federal and state tax compliance</strong>, coordinating with external tax preparers to meet deadlines.</li><li>Assist with <strong>regulatory filings</strong> and compliance reporting alongside the Chief Compliance Officer (CCO).</li><li>Lead budgeting, forecasting, and <strong>performance tracking</strong> for fund-level financial metrics.</li><li>Manage books and records for internal entities such as the management company and General Partner.</li><li>Address investor requests during <strong>fundraising</strong> and throughout fund lifecycles.</li><li>Partner on <strong>special projects</strong> alongside leadership, supporting growth and operational efficiencies.</li></ul><p><strong>Why Join Us?</strong></p><ul><li>Collaborate with leadership to <strong>elevate financial strategies</strong> and drive growth at a dynamic investment firm.</li><li>Gain <strong>broad exposure</strong> across finance, operations, compliance, and investor relations in a high-growth, fast-paced environment.</li><li>Contribute to exciting <strong>projects and initiatives</strong>, making a direct impact on the firm’s success.</li><li>Work in a <strong>motivated and innovative team culture</strong> committed to excellence and collaboration.</li></ul><p><br></p>
  • 2025-10-10T20:29:09Z
Compliance Administrator
  • Hockessin, DE
  • onsite
  • Permanent
  • 90000.00 - 100000.00 USD / Yearly
  • We are offering an exciting opportunity for a Compliance Administrator in the financial services industry. The selected individual will play a crucial role in the company's compliance operations, assisting the Compliance Officer in various tasks to ensure adherence to regulations and to minimize risk related to the company's business.<br><br>Responsibilities:<br>• Develop and manage a comprehensive compliance calendar <br>• Contribute to the completion of diverse regulatory filings<br>• Assist in conducting self-assessments as per the Compliance Officer's design<br>• Participate in the preparation of the annual insurance application<br>• Conduct detailed compliance monitoring reviews<br>• Compile and deliver compliance monitoring reports<br>• Aid in revising company policies and procedures<br>• Research and provide answers to compliance-related inquiries from team members<br>• Assist in responding to compliance audit and examination requests<br>• Conduct thorough reviews of customer accounts and activities<br>• Ensure clear and detail oriented communication, both internally and externally<br>• Handle additional duties as assigned within the scope of the compliance function.
  • 2025-10-13T20:13:45Z
Onboarding Specialist
  • Cockeysville, MD
  • onsite
  • Temporary
  • 24.00 - 26.00 USD / Hourly
  • <p>A health and human services organization is seeking a Human Resources professional to assist with onboarding and new hire orientation. </p><p>The HR Representative is responsible for coordinating and administering the onboarding function of Human Resources for the assigned region. In addition, monthly, quarterly, and annual compliance requirements as required.</p><p>ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE THE FOLLOWING:</p><p>• Responsible for managing the new hire process to include drug screens, background checks, motor vehicle reports, new hire communications and tracking, ensures completion of new employee onboarding documents and facilitates new hire orientation.</p><p>• Updates and utilizes the company HRIS to process new hires, status changes and terminations by following established HRIS guidelines.</p><p>• Complete pre-adverse process and keeps talent acquisition team updated when a new hire fails to meet pre-employment requirements.</p><p>• Provide input and support towards the development and implementation of new HR initiatives, programs, and processes.</p><p>• Initiate and conduct audits for HR compliance to include annual Criminal Background checks, Motor Vehicle Requests (MVRs) and ensure documentation is secured in HRIS. Provides reporting to HR leadership and appropriate committees.</p><p>• Ensure that DFPS, SAM, ABCs and CPS portal submissions are completed on hire and when employees terminate from Arrow.</p><p>• HR liaison for employment verifications and to external parties for current and former employees</p><p>• Occasional travel may be required.</p><p>• Perform all duties within contract, state and federal regulations, company policy, and regulatory agency standards.</p><p>• May be required to drive vehicles, be insurable with our auto insurance provider, and complete company vehicle training.</p>
  • 2025-10-07T15:29:37Z
General Office Clerk
  • Washington, DC
  • onsite
  • Temporary
  • 21.85 - 25.30 USD / Hourly
  • We are looking for a meticulous and detail-oriented General Office Clerk to join our team on a contract basis in Washington, District of Columbia. In this role, you will focus on organizing and managing files, ensuring data accuracy, and providing essential back-office support. This position is ideal for someone who thrives on logical thinking and enjoys creating order in administrative tasks.<br><br>Responsibilities:<br>• Organize and categorize old files, ensuring proper grouping and systematic storage.<br>• Scan and digitize physical documents for electronic recordkeeping.<br>• Perform accurate data entry to update records and maintain databases.<br>• Provide general back-office support to assist with administrative tasks.<br>• Apply critical thinking and logical reasoning to streamline filing processes.<br>• Maintain a high level of attention to detail to avoid errors in document handling.<br>• Ensure compliance with organizational standards and procedures for file management.<br>• Collaborate with team members to identify and implement efficient filing solutions.
  • 2025-10-13T14:58:47Z
General Office Clerk
  • Columbia, PA
  • onsite
  • Temporary
  • 20.00 - 25.00 USD / Hourly
  • <p>We are looking for a diligent and organized General Office Clerk to join our client's team in Columbia, Pennsylvania. This is a long-term contract position offering an excellent opportunity to contribute to the smooth operation of office functions. The role involves maintaining essential records, managing data entry tasks, and ensuring compliance with safety standards and protocols.</p><p><br></p><p>Responsibilities:</p><ul><li>Maintain and update tracking systems and manage related documentation.</li><li>Enter, organize, and track training information and monthly topics.</li><li>Provide support for training sessions and assist with classroom logistics as needed.</li><li>Monitor and document alerts, updates, and relevant communications.</li><li>Manage incident tracking systems to ensure accurate reporting and documentation.</li><li>Organize, scan, and maintain records to support daily office operations.</li><li>Assist with preparing and updating standards documentation and ensure adherence to policies.</li><li>Generate data reports and provide general administrative and back-office support as needed.</li></ul><p><br></p>
  • 2025-09-29T16:19:04Z
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