<p>Wilmington Delaware client, seeks a Customer Service Representative with a positive attitude and willingness to learn and adapt. This Customer Service Representative will engage with customers on order requests and updates, create and update customer files, draft customer quotes, assist with inventory management, fulfill customer orders, submit scheduling forms, attend weekly sales meetings, resolve customer inquiries, research and identify areas for process improvement, and provide administrative assistance where needed. The ideal candidate should have great communication skills, strong multi-tasking capabilities, and the ability to thrive within a team environment.</p><p><br></p><p>Major Responsibilities</p><p>· Fulfill customer inquiries</p><p>· Order/Vendor Management</p><p>· Build strong customer relationships</p><p>· Process Improvement</p><p>· Sales Support</p><p>· Maintain customer records</p><p>· Delivery Tracking</p><p>· Follow-up with all customer correspondence via phone and email</p><p>· Ability to transfer documentation into a Paperless Environment</p>
We are looking for dedicated and detail-oriented Customer Service Representatives to join our team in Baltimore, Maryland. This role involves providing exceptional support to customers while managing inbound calls and data entry tasks efficiently. As a long-term contract position, it offers stability and the opportunity to contribute to a local government agency's operations.<br><br>Responsibilities:<br>• Respond promptly to customer inquiries through inbound calls, ensuring a positive experience for all callers.<br>• Accurately input and update customer data into the system, maintaining high levels of accuracy and confidentiality.<br>• Address customer concerns and resolve issues with careful attention and in a timely manner.<br>• Collaborate with team members to improve call center processes and enhance overall efficiency.<br>• Follow established protocols and guidelines to handle calls and document interactions effectively.<br>• Maintain a thorough understanding of services offered to provide accurate information to customers.<br>• Monitor call volumes and prioritize tasks to meet daily performance goals.<br>• Participate in training sessions and adapt to new procedures as needed.<br>• Uphold a strong commitment to customer satisfaction while adhering to organizational standards.
We are looking for a dedicated Customer Service Representative to join our team in New Holland, Pennsylvania. In this role, you will play a pivotal part in ensuring customer satisfaction by addressing inquiries, resolving issues, and maintaining detailed records. This is a long-term contract position offering an opportunity to contribute to a dynamic and supportive work environment.<br><br>Responsibilities:<br>• Address customer inquiries and determine whether the issue falls within the scope of the customer service team.<br>• Resolve customer concerns related to underwriting, claims, accounting, and marketing within your delegated authority.<br>• Escalate issues outside of your authority to the appropriate department for resolution.<br>• Keep accurate records of all customer service interactions and inquiries.<br>• Identify trends in customer issues and report them to support root cause analysis and improvements.<br>• Greet visitors at the front desk and monitor building access when applicable.<br>• Assist with administrative tasks like folding and assembling renewal mailings when needed.<br>• Communicate effectively with customers through various channels, including phone, email, and in-person interactions.<br>• Perform additional duties as assigned by your supervisor to support team objectives.
The Bilingual Spanish Customer Service Representative provides exceptional customer support in both English and Spanish. This position plays a key role in ensuring customer satisfaction by handling inquiries, resolving issues, and delivering accurate information about products and services. The ideal candidate is detail oriented, patient, and able to communicate clearly in both languages. <br> Key Responsibilities: Respond to customer inquiries via phone, email, chat, or in person in both English and Spanish. Provide product, service, and account information accurately and efficiently. Handle customer complaints, process orders, and assist with billing or service requests. Translate and interpret customer communications or documentation as needed. Maintain and update customer records, documenting all interactions in the CRM system. Collaborate with internal departments (sales, operations, billing, technical support) to resolve customer concerns. Meet or exceed performance goals, including response time, accuracy, and customer satisfaction. Identify and communicate opportunities for process or service improvements. Represent the company in a positive and detail oriented manner at all times.
We are looking for a dedicated Customer Service Representative to join our team in Washington, District of Columbia. This is a long-term contract position where you will play a key role in assisting individuals with housing waitlist inquiries and applications. The ideal candidate is detail-oriented, organized, and committed to providing outstanding service.<br><br>Responsibilities:<br>• Communicate effectively with individuals on the housing waitlist or those seeking to apply.<br>• Collect and manage physical documents to ensure accurate recordkeeping.<br>• Update and maintain information in the company database with precision.<br>• Scan and file documents systematically for easy access and retrieval.<br>• Perform general clerical and administrative duties to support office operations.<br>• Handle inbound and outbound calls to address customer inquiries.<br>• Provide clear and attentive assistance to customers via phone and email.<br>• Process orders and ensure accurate entry of information into the system.<br>• Collaborate with team members to ensure smooth workflows and customer satisfaction.
<p>We are looking for a dedicated Personal Lines Customer Service Representative to join our client in the Lancaster, Pennsylvania area. This role involves assisting clients with their insurance needs, ensuring efficient service, and maintaining compliance with agency and carrier policies. The ideal candidate will thrive in a collaborative environment and be committed to delivering exceptional customer experiences.</p><p><br></p><p>Responsibilities:</p><p>• Provide support to the service assistant by managing client tasks from the Personal Lines service inbox.</p><p>• Assist clients with filing auto and home insurance claims and address billing inquiries.</p><p>• Update payment plans and follow up on property inspections to ensure compliance with agency processes.</p><p>• Write and review policies for existing clients, adhering to underwriting guidelines and completing necessary checklists.</p><p>• Conduct policy reviews, identify opportunities for cross-selling or upselling, and work to retain existing client policies.</p><p>• Record customer interactions in the agency management system.</p><p>• Organize daily priorities using desk management standards and maintain a streamlined workflow.</p><p>• Collaborate with the Personal Lines Sales and Service teams to achieve shared goals and enhance customer satisfaction.</p><p>• Build positive relationships with carrier personnel to ensure smooth operations.</p>
<p>Seeking a customer-focused Call Center Representative to handle high-volume inbound/outbound calls, resolve customer inquiries, document interactions, and meet quality/metrics in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Answer 60–100+ calls per day; verify identity and resolve issues/escalations.</li><li>Document calls, case notes, and resolutions accurately.</li><li>Process payments, updates, and service requests.</li><li>Meet KPIs (AHT, QA, adherence, first-call resolution).</li></ul><p><br></p>
<p>Emerging services company seeks a Customer Support Specialist with client facing experience. As the Customer Support Specialist, you will respond to client inquiries, building strong client relationships, provide help desk support, implement process improvement, and manage the communication channels between internal departments. The ideal candidate for this role should have an intense passion for client satisfaction, advanced multi-tasking capabilities, superb customer service skills and a strong drive for problem-solving.</p><p><br></p><p>What you get to do everyday</p><p>· Fulfill customer inquiries</p><p>· Account Management</p><p>· Troubleshoot software/hardware issues</p><p>· Build strong customer relationships</p><p>· Review and analyze customer feedback</p><p>· Execute remote desktop sessions for troubleshooting</p><p>· Maintain customer accounts</p><p>· Document hardware issues</p><p>· Troubleshoot data performance inquiries</p><p>· Complete the RMA process </p>
<p>We are looking for a detail-oriented Student Account Representative to join our team in Baltimore, Maryland. This is a long-term contract position where you will play a critical role in supporting students with financial account inquiries, ensuring smooth processing of tuition-related documents, and managing billing procedures. The ideal candidate will have a strong background in administrative and financial services, with a commitment to delivering excellent customer service.</p><p><br></p><p>Responsibilities:</p><p>• Assist students and authorized proxies with inquiries related to billing accounts, providing clear and accurate information.</p><p>• Process tuition refund plan waivers on a daily basis to ensure timely updates to student accounts.</p><p>• Manage refunds, verifying all necessary documentation before processing.</p><p>• Conduct collection calls to students with unpaid balances or delinquent payment plans, prioritizing outreach before registration and move-in dates.</p><p>• Maintain accurate account notes and apply holds on accounts as needed.</p><p>• Perform additional administrative tasks as assigned to support the department's operations</p>
<p>Stable client within the legal industry seeks a tech savvy, Client Service Coordinator with strong communication skills. This role consists of providing excellent customer engagement by drafting client correspondence and documentation, generating client invoices, distributing incoming mail and packages, forwarding onboarding documents, entering data into the company’s CRM system, collecting client payments, and coordinating with outside vendors as needed. The ideal Client Service Coordinator will also develop business plans to assist in goal setting, present product knowledge to prospective clients, negotiate agreements, and resolve all client inquiries. </p><p><br></p><p>How you will make an impact</p><p>· Assist and welcome visitors</p><p>· Manage client records and documents</p><p>· Assist with administrative support</p><p>· Provide client/vendor support/management</p><p>· Calendar Management</p><p>· Generate email correspondence</p><p>· Review Legal Agreement/Contracts</p><p>· Document Management</p><p>· Resolve transaction discrepancies</p>
We are looking for a motivated and customer-focused Inside Sales Representative to join our team in Columbia, Maryland. In this Contract to permanent position, you will play a key role in driving sales growth by engaging with inbound leads, qualifying prospects, and supporting the sales process. This is an excellent opportunity for individuals passionate about sales and eager to contribute to a dynamic team environment.<br><br>Responsibilities:<br>• Qualify incoming leads by conducting thorough discovery calls to identify customer needs and align them with solutions.<br>• Respond promptly to inquiries from inbound channels and live chats, ensuring all potential opportunities are addressed.<br>• Research and manage accounts by identifying stakeholders and mapping out buying centers to target effectively.<br>• Coordinate and schedule meetings or demos between prospects and Account Executives to advance the sales process.<br>• Maintain detailed and accurate records of all prospect interactions and activities using Salesforce.<br>• Collaborate with the Marketing team to follow up on campaigns and events, optimizing lead conversion.<br>• Track and analyze sales metrics to meet or exceed weekly and monthly performance targets.<br>• Build trust with prospects through timely engagement and personalized communication, increasing conversion rates.<br>• Stay updated on product offerings, industry trends, and competitor activities to provide informed insights during sales interactions.
We are seeking a detail-oriented Front Desk Coordinator to join our team in Silver Spring, Maryland. In this Contract to permanent position, you will play a vital role in ensuring smooth day-to-day operations by delivering exceptional customer service and maintaining an organized and welcoming office environment. This role is integral to supporting both staff and visitors, and we seek someone who thrives in a dynamic setting.<br><br>Responsibilities:<br>• Manage incoming calls effectively, including triaging inquiries and directing them to the appropriate individuals.<br>• Welcome visitors warmly and assist them by providing accurate information or connecting them with the correct department.<br>• Resolve conflicts efficiently to ensure a positive experience for all parties involved.<br>• Coordinate office tasks such as sorting and distributing mail, maintaining supplies, and handling administrative duties.<br>• Ensure the reception area is organized, presentable, and conducive to a welcoming environment.<br>• Provide support for office coordination activities, including scheduling and communication tasks.<br>• Utilize multi-line phone systems to handle incoming calls with efficiency.<br>• Maintain a proactive approach to multitasking and prioritizing responsibilities in a fast-paced environment.<br>• Deliver concierge-style services by anticipating and addressing the needs of guests and staff.<br>• Collaborate with team members to ensure smooth communication and workflow across the office.
<p>Our Delaware based client is seeking a Corporate Paralegal to support the in-house Legal Counsel/Chief Ethics Officer by managing a wide range of legal and compliance tasks. Responsibilities span compliance, governance, ethics, contracts, policies, litigation, FOIA requests, leases, employment, procurement, and environmental issues. Help translate legal concepts into actionable tasks and ensure legal requirements are met efficiently.</p><p><br></p><p>This role is onsite in New Castle, DE 5 days per week - then will move to a hybrid schedule.</p><p><br></p><p>Key Responsibilities:</p><p><br></p><p>- Draft, review, and edit contracts, agreements, leases, resolutions, policies, and correspondence.</p><p>- Conduct legal research and analyze factual/legal issues.</p><p>- Review and update standard agreements, flagging concerns.</p><p>- Manage workflows and databases for contracts, e-billing, and compliance.</p><p>- Triage and streamline incoming work for legal counsel; communicate on their behalf and manage delegated assignments.</p><p>- Prepare statistics, charts, graphs, and summaries as needed.</p><p>- Perform administrative tasks: maintain calendars, schedule meetings, take minutes, route mail, and compose correspondence.</p><p>- Provide support to the Executive Director and Board as needed.</p><p>- Ensure high levels of customer service and professionalism.</p><p><br></p><p>Required Skills & Abilities:</p><p><br></p><p>- Proficient in legal research, writing, and document preparation.</p><p>- Strong communication, analysis, and problem-solving skills.</p><p>- Excellent multi-tasking, organization, and attention to detail.</p><p>- Ability to work independently and collaboratively.</p><p>- Comfortable with Office 365, DocuSign, Lexis/Nexis, PACER, and contract management platforms.</p><p>- Uphold ethical standards, integrity, and discretion.</p><p>- Notary Commission in NJ and DE, or ability to obtain.</p><p>- Valid driver’s license.</p><p><br></p><p>Education & Experience:</p><p><br></p><p>- Associate’s degree required, Bachelor’s preferred.</p><p>- Minimum 3 years of relevant paralegal experience.</p><p>- Certification from ABA-approved paralegal program required.</p><p>- In-house legal department experience preferred.</p><p>- Experience in real estate or contract law preferred.</p>
<p>We are looking for an experienced Accounts Receivable / Collections Specialist to join our client in Red Lion, Pennsylvania. In this role, you will play a critical part in managing financial transactions, ensuring timely payments, and maintaining strong relationships with clients. The position will be fully responsible for the AR/Collections while also supporting the accounting team with payroll, accounts payable and administrative responsibilities.</p><p><br></p><p>Responsibilities:</p><p>• Oversee and manage accounts receivable processes to ensure accurate and timely financial records.</p><p>• Conduct commercial collections activities to recover outstanding balances while maintaining strong client relationships.</p><p>• Process cash applications, including verifying and reconciling payments against invoices.</p><p>• Handle billing functions, ensuring invoices are issued promptly and correctly.</p><p>• Monitor account balances and proactively address discrepancies or overdue payments.</p><p>• Collaborate with internal teams to resolve payment disputes and improve collection strategies.</p><p>• Prepare detailed reports on accounts receivable status and collection efforts.</p><p>• Maintain compliance with company policies and applicable financial regulations.</p><p>• Provide exceptional customer service throughout the collections process.</p><p><br></p>
<p>Our client is seeking an outgoing, organized, and reliable receptionist to join our team. As the face of the business, you will be responsible for welcoming guests, managing phone calls, and overseeing daily front desk operations.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Greet visitors and clients in a professional and friendly manner</p><p> • Answer and route incoming phone calls and emails</p><p> • Schedule appointments and manage calendars as needed</p><p> • Maintain front desk organization and common areas</p><p> • Perform basic administrative tasks such as data entry, filing, and document preparation</p><p> • Receive and distribute mail and deliveries</p><p> • Ensure confidentiality of sensitive information</p><p><br></p>
<p>You will serve as the first point of contact for visitors, clients, and callers. This role requires professionalism, strong communication skills, and the ability to manage multiple administrative tasks in a fast-paced office environment.</p><p>Responsibilities:</p><p>• Greet visitors and clients in a professional and friendly manner</p><p>• Answer and route incoming phone calls and emails</p><p>• Schedule appointments and manage calendars as needed</p><p>• Maintain front desk organization and common areas</p><p>• Perform basic administrative tasks such as data entry, filing, and document preparation</p><p>• Receive and distribute mail and deliveries</p><p>• Ensure confidentiality of sensitive information</p><p><br></p>
<p>You will serve as the first point of contact for visitors, clients, and callers. This role requires professionalism, strong communication skills, and the ability to manage multiple administrative tasks in a fast-paced office environment.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Greet visitors and clients in a professional and friendly manner</p><p> • Answer and route incoming phone calls and emails</p><p> • Schedule appointments and manage calendars as needed</p><p> • Maintain front desk organization and common areas</p><p> • Perform basic administrative tasks such as data entry, filing, and document preparation</p><p> • Receive and distribute mail and deliveries</p><p> • Ensure confidentiality of sensitive information</p><p><br></p>
<p>Position summary The Office Services Associate is responsible for adding value in providing daily back-office services for our client and teams. Services include but are not limited to reprographics copy and mail services in both physical and digital environments with support for services in hospitality facilities audio/visual reception and other Williams Lea service lines as needed. </p><p> Job duties </p><ul><li>Utilize tracking logs to document and manage all office services work.</li><li>Ensure job tickets are accurately completed prior to initiating projects.</li><li>Perform reprographics, mail, and intake functions in accordance with established procedures.</li><li>Execute jobs in the correct sequence to maintain operational efficiency.</li><li>Communicate proactively with supervisors and clients regarding project status, deadlines, and potential issues.</li><li>Meet contractual deadlines for accepting, completing, and delivering assignments.</li><li>Troubleshoot and resolve basic equipment malfunctions to minimize workflow disruptions.</li><li>Lift and transport materials up to 50 lbs. on a regular basis.</li><li>Prioritize workflow to effectively manage multiple assignments in a fast-paced environment.</li><li>Conduct quality assurance checks on personal work and review output produced by team members.</li><li>Load and replenish machines with paper, toner, and other supplies to ensure continuous operation.</li><li>Respond to phone calls and emails while coordinating service requests as needed.</li><li>Provide professional client support in person, via phone, and through electronic communication.</li></ul>
We are looking for a Front Desk Coordinator to join a CPA firm located in Chevy Chase, Maryland. As the first point of contact for clients, this role is essential in creating a welcoming and attentive experience. This is a Contract to permanent position, ideal for individuals seeking to advance their career in a dynamic office environment.<br><br>Responsibilities:<br>• Serve as the primary point of contact for clients, ensuring a warm and attentive greeting.<br>• Manage incoming calls using a multi-line phone system, routing them efficiently to the appropriate departments.<br>• Provide concierge-style services to assist clients with inquiries and needs.<br>• Handle switchboard operations for phone systems with up to 10 lines.<br>• Respond promptly to inbound calls, delivering exceptional customer service.<br>• Maintain an organized and presentable front desk area.<br>• Coordinate scheduling and appointments as needed.<br>• Assist with administrative tasks to support office operations.
<p>The Sales Support Specialist assists the sales team with administrative and operational support to drive business growth. This position requires organizational skills, attention to detail, and a customer-focused attitude.</p><p> </p><p> Responsibilities:</p><p> • Prepare sales reports, proposals, and presentations.</p><p> • Maintain CRM databases and update client information.</p><p> • Process sales orders and ensure accuracy in documentation.</p><p> • Coordinate communication between sales, marketing, and operations teams.</p><p> • Assist with client follow-ups and post-sale support.</p><p> </p><p> </p><p> </p>
<p>Join our team as a Sales Support Specialist! We are looking for a proactive, detail-oriented professional to provide essential administrative support to our sales team and contribute to our ongoing success.</p><p><br></p><p>Responsibilities:</p><p> • Prepare sales reports, proposals, and presentations.</p><p> • Maintain CRM databases and update client information.</p><p> • Process sales orders and ensure accuracy in documentation.</p><p> • Coordinate communication between sales, marketing, and operations teams.</p><p> • Assist with client follow-ups and post-sale support.</p><p> </p><p> </p>
<p>The ideal candidate for this position is a highly collaborative individual with strong leadership, managerial, and relationship-building skills who thrives in fast-paced environments. As a self-starter, this candidate is deeply committed to continuous improvement and operational excellence. The ideal candidate is a creative problem solver who possesses a strong inclination toward leveraging advanced treasury technologies and digital tools to enhance financial operations. This includes advocating for and implementing cutting-edge solutions that streamline processes, improve accuracy, and optimize financial management systems.</p><p><br></p><p>This is a hybrid position based out of our Lancaster headquarters. Specific on-site expectations may vary and will be determined on a case-by-case basis, taking into account the candidate’s home location.</p><p><br></p><p>ESSENTIAL DUTIES & RESPONSIBILITIES</p><p>To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><p>• Manage daily administration of the cash management process which includes daily journal entries, cash analysis, wire transfers, investments, borrowings, and various other cash activities.</p><p>• Monitor and oversee existing bank infrastructure including accounts, services, signatories, while managing all administrative functions such as opening, closing, and maintaining accounts.</p><p>• Create, support, and maintain end-to-end treasury policies, procedures, and internal controls.</p><p>• Review, approve and release electronic disbursements, ACH and wire payments; troubleshoot daily transaction issues as they occur.</p><p>• Own near-term cash flow forecasting and support mid- and long-range cash flow forecasts.</p><p>• Drive continuous improvement initiatives including recommending, evaluating, and implementing new treasury products and services.</p><p>• Cultivate and maintain relationships with banks and other financial institutions.</p><p>• Manage a highly effective team of treasury professionals by providing guidance, training, and performance feedback to ensure the teams effectiveness and professional growth.</p><p>• Oversee merchant accounts and corporate purchasing card programs across all entities.</p><p>• Analyze monthly bank fees including merchant, treasury, borrowing, and legal expenses.</p><p>• Participate in and collaborate across functional silos on strategic initiatives and goals.</p><p>• Support and oversee month end close and reporting responsibilities.</p><p>• Ensure compliance with relevant financial regulations and reporting requirements.</p><p>• Participate in special projects and perform other duties as assigned.</p><p><br></p>
<p>Are you an <strong>Accountant with Big 4 auditing experience</strong>—particularly with private equity (PE) or venture capital (VC) clients—or a <strong>Fund Accountant</strong> for a PE firm? Are you ready to contribute to a <strong>fast-growing investment firm</strong> leading innovative financial strategies? We are seeking a <strong>Fund Accountant</strong> to help expand and enhance the firm’s accounting, reporting, and operations functions.</p><p>This role offers <strong>broad exposure</strong> to multiple aspects of finance and operations within a high-growth environment, allowing you to impact the firm's trajectory positively. Reporting directly to the <strong>CFO</strong>, the role works closely with leadership across all levels, making your contributions integral to organizational success.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Oversee <strong>fund accounting operations</strong>, including capital calls, distributions, and quarterly/annual fund financial statements by working with fund administrators.</li><li>Support investment activities such as <strong>deal closings</strong> and realizations, ensuring smooth transaction execution.</li><li>Monitor compliance with <strong>credit facility requirements</strong> and coordinate with internal/external stakeholders.</li><li>Lead <strong>investment valuations</strong> and ensure consistent portfolio reporting standards.</li><li>Manage audit processes, prepare documentation, and provide timely support to auditors.</li><li>Review quarterly financial and capital account statements for accuracy.</li><li>Ensure annual <strong>federal and state tax compliance</strong>, coordinating with external tax preparers to meet deadlines.</li><li>Assist with <strong>regulatory filings</strong> and compliance reporting alongside the Chief Compliance Officer (CCO).</li><li>Lead budgeting, forecasting, and <strong>performance tracking</strong> for fund-level financial metrics.</li><li>Manage books and records for internal entities such as the management company and General Partner.</li><li>Address investor requests during <strong>fundraising</strong> and throughout fund lifecycles.</li><li>Partner on <strong>special projects</strong> alongside leadership, supporting growth and operational efficiencies.</li></ul><p><strong>Why Join Us?</strong></p><ul><li>Collaborate with leadership to <strong>elevate financial strategies</strong> and drive growth at a dynamic investment firm.</li><li>Gain <strong>broad exposure</strong> across finance, operations, compliance, and investor relations in a high-growth, fast-paced environment.</li><li>Contribute to exciting <strong>projects and initiatives</strong>, making a direct impact on the firm’s success.</li><li>Work in a <strong>motivated and innovative team culture</strong> committed to excellence and collaboration.</li></ul><p><br></p>
We are looking for an experienced Human Resources Manager to join our team in Washington, District of Columbia. This role offers the opportunity to make a significant impact by overseeing HR operations and providing strategic support to attorneys and business services professionals. If you have a strong background in HR management and are passionate about fostering an inclusive and efficient workplace, we encourage you to apply.<br><br>Responsibilities:<br>• Ensure compliance with DC employment laws, regulations, and organizational policies.<br>• Handle sensitive matters with confidentiality and discretion, maintaining trust within the workplace.<br>• Manage employee relations, including performance management, investigations, and offboarding processes.<br>• Collaborate with Legal Talent on attorney performance processes and evaluations.<br>• Oversee recruitment efforts and manage the hiring process for business services roles.<br>• Act as the HR representative for the Washington office, working closely with leadership to address office-specific needs.<br>• Provide guidance and support to attorneys and business services professionals, ensuring alignment with organizational goals.<br>• Address HR-related issues effectively and escalate concerns when necessary.<br>• Partner with leadership teams to develop and implement HR strategies that align with organizational objectives.<br>• Maintain and utilize HRIS systems to streamline HR operations and reporting.
We are looking for an Executive Assistant to provide high-level administrative support to the Chief Financial Officer of a non-profit organization based in Washington, District of Columbia. This contract-to-permanent position requires a proactive individual with exceptional organizational skills who can manage a variety of tasks in a fast-paced executive environment. The ideal candidate will play a key role in ensuring the seamless operation of the CFO’s office while maintaining confidentiality and a high standard of conduct.<br><br>Responsibilities:<br>• Manage the CFO’s complex calendar by scheduling and coordinating meetings, appointments, and related logistics.<br>• Organize travel arrangements, including booking flights, accommodations, and transportation, while ensuring cost efficiency.<br>• Prepare agendas, compile relevant documents, and record detailed minutes for meetings, tracking follow-up actions as needed.<br>• Screen and prioritize incoming communications, responding promptly and accurately to inquiries.<br>• Assist in creating and reviewing presentations, reports, and other documents, ensuring accuracy and alignment with organizational standards.<br>• Coordinate logistics for board meetings, finance committee sessions, and executive leadership team gatherings.<br>• Process expense reports, invoices, and assist in monitoring departmental budgets.<br>• Support special projects and handle ad hoc requests, ensuring timely and efficient delivery of results.<br>• Uphold confidentiality and discretion in handling sensitive information related to the organization and executive leadership.<br>• Maintain a structured and organized workflow to ensure the CFO’s office operates efficiently.
