<p>Wilmington Delaware client, seeks a Customer Service Representative with a positive attitude and willingness to learn and adapt. This Customer Service Representative will engage with customers on order requests and updates, create and update customer files, draft customer quotes, assist with inventory management, fulfill customer orders, submit scheduling forms, attend weekly sales meetings, resolve customer inquiries, research and identify areas for process improvement, and provide administrative assistance where needed. The ideal candidate should have great communication skills, strong multi-tasking capabilities, and the ability to thrive within a team environment.</p><p><br></p><p>Major Responsibilities</p><p>· Fulfill customer inquiries</p><p>· Order/Vendor Management</p><p>· Build strong customer relationships</p><p>· Process Improvement</p><p>· Sales Support</p><p>· Maintain customer records</p><p>· Delivery Tracking</p><p>· Follow-up with all customer correspondence via phone and email</p><p>· Ability to transfer documentation into a Paperless Environment</p>
We are looking for a dedicated Customer Service Representative to join our team in Washington, District of Columbia. As part of this contract position, you will play a pivotal role in providing exceptional support to customers through various communication channels. This role requires strong communication skills and the ability to handle inquiries efficiently while maintaining a positive customer experience.<br><br>Responsibilities:<br>• Respond to inbound customer inquiries promptly and professionally via phone and other communication channels.<br>• Provide accurate information about products, services, and company policies to resolve customer concerns efficiently.<br>• Process orders and manage entry tasks with attention to detail and accuracy.<br>• Handle both inbound and outbound calls to ensure customer needs are met effectively.<br>• Maintain thorough documentation of customer interactions and resolutions in the system.<br>• Collaborate with team members to address complex issues and deliver seamless service.<br>• Uphold high standards of customer satisfaction by delivering friendly and empathetic support.<br>• Identify opportunities to improve processes and contribute to enhancing overall service quality.<br>• Follow established protocols and procedures to ensure compliance with company guidelines.<br>• Adapt to customer needs and provide tailored solutions to exceed expectations.
Position Summary:<br>As a Customer Care Representative working in a dynamic call center, you will play a vital role in delivering outstanding customer service. You will handle inbound calls in a high-volume call center, assist customers with inquiries, provide accurate information, and ensure customer satisfaction. Your positive attitude, strong multitasking abilities, and excellent communication skills will contribute to our mission of providing exceptional customer experiences.<br><br>Responsibilities:<br><br>Handle a high volume of inbound calls professionally and with a positive attitude.<br>Assist customers with inquiries, provide product information, and offer solutions to ensure customer satisfaction.<br>Utilize multiple computer systems and applications to efficiently navigate and gather necessary information.<br>Maintain a customer-focused approach and demonstrate empathy while addressing customer concerns.<br>Accurately document customer interactions and update customer accounts in the system.<br>Collaborate with team members and other departments to resolve complex customer issues.<br>Meet performance metrics and quality standards set by the company.<br>Stay up-to-date on product knowledge, industry trends, and company policies.<br>Qualifications:<br><br>Minimum of 1 year of experience in an inbound call center role.<br>Minimum of 2 years of customer service experience.<br>Positive attitude, high-energy, and a genuine passion for assisting others.<br>Typing speed of a minimum of 35 WPM.<br>Proficiency in navigating multiple computer systems and applications.<br>Strong multitasking skills to handle a high volume of calls and prioritize tasks effectively.<br>Professional verbal and written communication skills.<br>Flexibility to work nights, weekends, and overtime as needed.<br>Bilingual Spanish/English skills are a plus.<br><br>Benefits:<br>Competitive salary based on experience.<br>Comprehensive benefits package available, including health insurance, dental, and vision coverage.<br>Opportunities for career development and growth within the company.<br>Supportive and collaborative work environment.<br>Potential for permanent employment based on performance.<br><br>How to Apply:<br>If you are passionate about customer care and meet the requirements for this position, we invite you to apply today. Please submit your resume, highlighting your qualifications and interest in the Customer Care Representative role. We appreciate all applications, but only selected candidates will be contacted for an interview.<br><br>Robert Half is an equal opportunity employer. We value diversity and inclusion and are committed to providing equal employment opportunities to all individuals.
<p>The Customer Support Specialist is responsible for delivering high-quality service to customers, addressing inquiries, and resolving issues in a timely manner. This position requires excellent communication, problem-solving, and relationship-building skills. This role becomes hybrid after training. </p><p><br></p><p> Responsibilities:</p><p><br></p><p> • Respond to customer inquiries via phone, email, or chat in a professional and timely manner.</p><p> • Troubleshoot and resolve product or service issues effectively.</p><p> • Document customer interactions and resolutions in CRM software.</p><p> • Collaborate with internal teams to escalate and resolve complex customer concerns.</p><p> • Identify opportunities for process improvement based on customer feedback.</p>
<p>Robert Half has a brand new direct-hire opportunity for a Client Services Associate for a financial services firm based on Columbia, MD. This role will support a great team with some of the best in the industry. Candidates with prior experience in financial services with strong customer service experience are encouraged to apply! If interested, or if you have questions, please contact Cody Marshall at Robert Half to learn more. </p><p><br></p><p>Description</p><ul><li>Provide support to financial advisors</li><li>Maintain relationships with new and existing accounts</li><li>Coordinate meetings internally and externally</li><li>Perform related research as necessary to ensure team is set up for success</li><li>Maintain client database system</li><li>Handle administrative support work for team</li><li>Special projects as assigned by leadership</li></ul><p><br></p>
<p>The Customer Support Specialist is responsible for delivering high-quality service to customers, addressing inquiries, and resolving issues in a timely manner. This position requires excellent communication, problem-solving, and relationship-building skills. This role becomes hybrid after training. </p><p><br></p><p> Responsibilities:</p><p><br></p><p> • Respond to customer inquiries via phone, email, or chat in a professional and timely manner.</p><p> • Troubleshoot and resolve product or service issues effectively.</p><p> • Document customer interactions and resolutions in CRM software.</p><p> • Collaborate with internal teams to escalate and resolve complex customer concerns.</p><p> • Identify opportunities for process improvement based on customer feedback.</p>
<p>The Customer Support Specialist is responsible for delivering high-quality service to customers, addressing inquiries, and resolving issues in a timely manner. This position requires excellent communication, problem-solving, and relationship-building skills. This role becomes hybrid after training. </p><p> </p><p> Responsibilities:</p><p> • Respond to customer inquiries via phone, email, or chat in a professional and timely manner.</p><p> • Troubleshoot and resolve product or service issues effectively.</p><p> • Document customer interactions and resolutions in CRM software.</p><p> • Collaborate with internal teams to escalate and resolve complex customer concerns.</p><p> • Identify opportunities for process improvement based on customer feedback.</p>
<p>The Customer Support Specialist is responsible for delivering high-quality service to customers, addressing inquiries, and resolving issues in a timely manner. This position requires excellent communication, problem-solving, and relationship-building skills. This role becomes hybrid after training. </p><p><br></p><p>Responsibilities:</p><p><br></p><p> • Respond to customer inquiries via phone, email, or chat in a professional and timely manner.</p><p> • Troubleshoot and resolve product or service issues effectively.</p><p> • Document customer interactions and resolutions in CRM software.</p><p> • Collaborate with internal teams to escalate and resolve complex customer concerns.</p><p> • Identify opportunities for process improvement based on customer feedback.</p>
<p>Emerging services company seeks a Customer Support Specialist with client facing experience. As the Customer Support Specialist, you will respond to client inquiries, building strong client relationships, provide help desk support, implement process improvement, and manage the communication channels between internal departments. The ideal candidate for this role should have an intense passion for client satisfaction, advanced multi-tasking capabilities, superb customer service skills and a strong drive for problem-solving.</p><p><br></p><p>What you get to do everyday</p><p>· Fulfill customer inquiries</p><p>· Account Management</p><p>· Troubleshoot software/hardware issues</p><p>· Build strong customer relationships</p><p>· Review and analyze customer feedback</p><p>· Execute remote desktop sessions for troubleshooting</p><p>· Maintain customer accounts</p><p>· Document hardware issues</p><p>· Troubleshoot data performance inquiries</p><p>· Complete the RMA process </p>
<p>An independent office furniture and supplies dealer in Owings Mills is seeking a Warranty Coordinator to join their team. The Warranty Coordinator position supports clients, coworkers, and vendors to achieve seamless solutions for product issues. This role will handle troubleshooting any concerns and processing claims for replacements or fixes, handling high volume inbound calls, and providing excellent customer service. </p><p>Must have strong communication skills, promptness, and thoroughness. This position actively supports Account Executives in maintaining the strength of established external relationships.</p>
<p>We are looking for a dedicated Collections Specialist to join a team in Wilmington, Delaware, on a contract with potential for a long-term role. The ideal candidate will have a strong background in collections and customer service, particularly in a high-volume call center environment. This role requires someone who can effectively manage billing and collection processes while maintaining positive client relationships.</p><p><br></p><p>Responsibilities:</p><p>• Manage a portfolio of accounts to ensure timely collection of payments and resolution of outstanding balances.</p><p>• Communicate with customers via phone and email to address payment inquiries and resolve disputes.</p><p>• Analyze account discrepancies and collaborate with internal teams to ensure accurate billing.</p><p>• Maintain detailed records of all customer interactions and payment activities.</p><p>• Utilize Microsoft Excel to track and report on collection activities and account statuses.</p><p>• Follow established processes to meet collection goals and reduce delinquency rates.</p><p>• Provide exceptional customer service while handling sensitive financial information.</p><p>• Identify and escalate complex issues to the appropriate departments for resolution.</p><p>• Monitor and update account information to ensure accuracy and compliance with company policies.</p>
<p>We have partnered with a thriving, manufacturer on their search for an organized Sales Support Coordinator with strong administrative skills. As the Sales Support Coordinator, you will handle tasks such as: preparing reports, assisting the sales team on leads, researching product pricing, handling administrative duties, preparing sales presentations/proposals/contracts, coordinating the ordering process workflow, and manage the communication channels between internal departments. The ideal candidate for this role should have an intense passion for client satisfaction, advanced multi-tasking capabilities, superb customer service skills and a strong drive for problem-solving.</p><p><br></p><p>What you get to do everyday</p><p>· Provide administrative support to sales team</p><p>· Fulfill customer inquiries</p><p>· Serve as liaison between sales team, clients, and internal departments</p><p>· Manage and update customer accounts and CRM systems</p><p>· Resolve pricing issues/errors</p><p>· Build strong customer relationships</p><p>· Review and analyze customer feedback</p><p>· Track sales leads, monitor progress, and ensure follow-up</p><p>· Provide customer quotes and pricing</p><p>· Troubleshoot data performance inquiries</p>
<p>We are looking for a detail-oriented Sales Support specialist to join our team in Gaithersburg, Maryland. In this Contract position, you will play a key role in assisting sales operations, ensuring smooth order processes, and delivering exceptional post-sale customer support. This is an excellent opportunity for someone passionate about sales and customer service to contribute to a dynamic and collaborative environment.</p><p>Responsibilities:</p><p>• Prepare sales reports, proposals, and presentations.</p><p>• Maintain CRM databases and update client information.</p><p>• Process sales orders and ensure accuracy in documentation.</p><p>• Coordinate communication between sales, marketing, and operations teams.</p><p>• Assist with client follow-ups and post-sale support.</p><p><br></p>
<p><strong>Quality Engineer</strong> to join our team in Hanover, Pennsylvania. Aerospace industry applications with a global responsibility for Sales, Manufacturing, Business development, Product and Process Development. Our client has a customer portfolio that includes all major players in the Aerospace industry. Our business is fully customer focused, with products specifically designed for an engine/airframe application and then produced in small quantities and small lots on highly flexible equipment. Extreme product range fragmentation, complex product design, very high-quality standards and traceability requirements are the peculiarity of the KRS Division.</p><p><br></p><p>This position is responsible for providing leadership and support on assigned programs and projects ensuring that the Company’s products are manufactured in accordance with customer specifications and Company quality requirements. Serves as a liaison between customers, vendors and the Company on quality related issues, customer quality programs (PPAP) and in support of internal company goals and objectives.</p><p>Duties and responsibilities are (including but not limited to):</p><ul><li>Reviews company and customer drawings, changes, inspections sheets, process procedures, test procedures, procurement documentation, quality manuals and inspection sheets ensuring company and customer quality and configuration requirements are met on assigned products, programs and projects.</li><li>Provides technical support to assigned functional areas including visual aids, inspection sheets for final inspection and quality metric analysis in support of the Company’s Quality objectives.</li><li>Provides leadership and guidance to Quality Assurance Inspectors, Quality Technician, Production Supervision and operators on company quality requirements.</li><li>Serves UPPAP Champion - coordinating compliance with customer requirements and communication with customer representatives on program requirements. Maintains substantiating documentation of assigned UPPAP parts.</li><li>Interacts with representatives from a variety of functional areas, including design engineering, manufacturing engineering, purchasing and production and inspection personnel relating to products and programs (PFMEAs, Capability Studies, Risk Analysis and Measurement System Analysis) associated with Quality Assurance and Customer requirements.</li><li>Interfaces with customer quality and engineering representatives on a variety of issues including flight safety programs. Schedules and host customer sources inspectors.</li><li>Performs vendor surveys and evaluates potentially new vendors as required to support company objectives and programs.</li><li>Generates Quality Assurance documentation in accordance with applicable specification. Develops and implements inspection procedures.</li><li>Maintains the gauge calibration and recall computer system and coordinates outside calibration resources.</li><li>Prepares prototype and submission documentation.</li><li>Designs and maintains quality control documentation, forms, and inspection sheets.</li><li>Monitors returns and issues corrective actions (internal/external).</li><li>Serves as an AS9100 internal auditor.</li></ul><p><br></p>
<p>We have partnered with a global leader on their search for an organized Sales Support Administrator with strong administrative skills. As the Sales Support Administrator, you will handle tasks such as: preparing reports, assisting the sales team on leads, researching product pricing, handling administrative duties, preparing sales presentations/proposals/contracts, coordinating the ordering process workflow, and manage the communication channels between internal departments. The ideal candidate for this role should have an intense passion for client satisfaction, advanced multi-tasking capabilities, superb customer service skills and a strong drive for problem-solving.</p><p><br></p><p>Responsibilities:</p><p>• Facilitate the onboarding process for new sales team members, ensuring they are equipped with necessary resources.</p><p>• Oversee the administration of the U.S. fleet program, including maintaining accurate records and compliance.</p><p>• Update and manage territory assignments and employee data to support sales operations.</p><p>• Collaborate with the events team to coordinate attendee lists and deliverables for various events.</p><p>• Handle multiple projects and tasks simultaneously, ensuring timely completion and quality results.</p><p>• Develop a comprehensive understanding of team priorities and ongoing projects to provide effective support.</p><p>• Perform general administrative duties, including data entry and document management, as required.</p><p>• Process invoices and manage accounts payable and receivable in alignment with company procedures.</p>
We are looking for a detail-oriented and friendly Receptionist to join our team in Washington, District of Columbia. In this Contract to Permanent position, you will play a critical role in creating a welcoming and organized office environment while providing exceptional administrative support. This is an excellent opportunity for someone with strong communication skills and a proactive approach to office management.<br><br>Responsibilities:<br>• Greet visitors and staff warmly, ensuring the front desk is always attended and presenting a detail-oriented image.<br>• Handle incoming calls, messages, and correspondence efficiently, directing inquiries to the appropriate individuals.<br>• Manage the distribution of mail while coordinating express delivery services such as FedEx.<br>• Organize and schedule conference rooms, assist with meeting logistics, and support office events.<br>• Maintain cleanliness and order in shared spaces, including the kitchen and breakroom, while restocking necessary supplies.<br>• Oversee inventory and office supply orders, liaising with vendors to ensure timely delivery.<br>• Process expense reports, monitor office spending, and provide assistance with budget tracking.<br>• Submit and follow up on building maintenance requests to ensure a safe and functional workspace.<br>• Offer general administrative support, including travel arrangements, scheduling, and preparation of documents.<br>• Uphold office security procedures and manage guest protocols to ensure a secure environment.
<p>Robert Half has a new direct-hire opportunity for a Sales Support Specialist for a growing construction company in Beltsville, MD. Construction industry experience is highly preferred. If interested, please consider applying to this posting or contact Cody Marshall at Robert Half to learn more.</p><p><br></p><p><strong>Position Summary:</strong></p><p>The Sales Support Specialist will work closely with the sales team to streamline operations, assist with client communications, prepare proposals, and ensure customer satisfaction throughout the sales process. This role is ideal for someone who is organized, customer-focused, and eager to grow within a dynamic company.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide administrative and operational support to the sales team</li><li>Prepare and track proposals, contracts, bids, and presentations</li><li>Communicate with clients regarding project status, documentation, and scheduling updates</li><li>Maintain and update CRM systems, ensuring accurate customer and project information</li><li>Assist in coordinating meetings, site visits, and follow-ups</li><li>Work with internal teams (estimating, project management, procurement) to gather required information for bids and proposals</li><li>Ensure timely delivery of sales documents and responses to client inquiries</li><li>Monitor and track sales metrics and generate regular performance reports</li><li>Support the onboarding process for new clients</li><li>Maintain an organized digital filing system for sales and customer documentation</li></ul><p><br></p>
We are looking for an organized and detail-oriented General Office Clerk to join our team in Pedricktown, New Jersey. This is a long-term contract position requiring strong administrative and customer service skills, along with proficiency in Microsoft Office applications. The ideal candidate will play a key role in ensuring smooth office operations and supporting various day-to-day tasks.<br><br>Responsibilities:<br>• Perform general administrative duties such as organizing files, scanning documents, and handling correspondence.<br>• Manage customer inquiries efficiently and professionally, providing exceptional service.<br>• Enter and update data accurately into various systems and databases.<br>• Utilize Microsoft Excel to create spreadsheets, manage data, and perform basic calculations.<br>• Draft and edit documents using Microsoft Word, ensuring accuracy and proper formatting.<br>• Schedule appointments and maintain calendars to support team and management activities.<br>• Handle shipping and receiving tasks, including tracking shipments and preparing documentation.<br>• Use Microsoft Outlook to manage emails, coordinate communications, and organize schedules.<br>• Collaborate with team members to ensure seamless office operations and address any challenges.<br>• Assist in maintaining inventory and ordering supplies as needed.
<p>We are seeking a Sales Support Specialist to assist the sales team in daily operations. This role is ideal for someone with office experience who is organized, detail-oriented, and eager to support a dynamic sales environment. This position requires organizational skills, attention to detail, and a customer-focused attitude.</p><p><br></p><p>Responsibilities:</p><p>• Prepare sales reports, proposals, and presentations.</p><p>• Maintain CRM databases and update client information.</p><p>• Process sales orders and ensure accuracy in documentation.</p><p>• Coordinate communication between sales, marketing, and operations teams.</p><p>• Assist with client follow-ups and post-sale support.</p><p><br></p><p><br></p>
<p>We are looking for a detail-oriented Sales Support Specialist to join our team on a contract basis in Bethesda, Maryland. This role requires organizational skills, attention to detail, and a customer-focused attitude.</p><p>Responsibilities:</p><p>• Prepare sales reports, proposals, and presentations.</p><p>• Maintain CRM databases and update client information.</p><p>• Process sales orders and ensure accuracy in documentation.</p><p>• Coordinate communication between sales, marketing, and operations teams.</p><p>• Assist with client follow-ups and post-sale support.</p><p><br></p>
<p>We are looking for a motivated and detail-oriented Sales Support specialist to join our team in Rockville, Maryland. You will play a key role in supporting the sales process, ensuring seamless communication between teams, and assisting with client needs. This is an excellent opportunity for someone with a background in sales and a passion for delivering exceptional service.</p><p>Responsibilities:</p><p>• Prepare sales reports, proposals, and presentations.</p><p>• Maintain CRM databases and update client information.</p><p>• Process sales orders and ensure accuracy in documentation.</p><p>• Coordinate communication between sales, marketing, and operations teams.</p><p>• Assist with client follow-ups and post-sale support.</p><p><br></p>
<p>We are looking for a detail-oriented Client Account Coordinator to join our team in Washington, District of Columbia. In this role, you will play a key part in overseeing client billing processes, ensuring compliance with firm and client guidelines, and maintaining accurate financial records. This position offers a hybrid work environment, competitive compensation, and excellent benefits.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and distribute detailed client reports, including weekly, quarterly, and year-end summaries, using 3E software.</p><p>• Ensure all billing activities comply with firm policies and client-specific guidelines, while adhering to matter engagement terms.</p><p>• Collaborate effectively with attorneys, legal staff, and clients in a decentralized billing structure to resolve any invoicing issues.</p><p>• Oversee client invoicing processes, manage collections activities, and generate monthly accounts receivable reports.</p><p>• Review and verify the accuracy of billing data and supporting documentation prior to distribution.</p><p>• Research and address client inquiries regarding billing discrepancies or issues in a timely manner.</p><p>• Develop and implement new billing formats tailored to client needs and firm objectives.</p><p>• Prepare and manage electronic billing submissions, while maintaining the eBilling hub to ensure smooth operations.</p><p><br></p><p><br></p><p> All interested candidates in this Client Account Coordinator and other full-time permanent opportunities across the D.C. area please send your resume to Justin Decker via LinkedIn. </p><p> </p><p><br></p>
<p><strong>Job Title:</strong> Cloud Data Engineer</p><p><strong>Location:</strong> Remote (occasional travel to the Washington D.C. metro area may be required)</p><p><strong>Clearance Required:</strong> Public Trust</p><p><strong>Position Overview</strong></p><p>We are seeking a customer-focused <strong>Cloud Data Engineer</strong> to join a dynamic team of subject matter experts and developers. This role involves designing and implementing full lifecycle data pipeline services for Azure-based data lake, SQL, and NoSQL data stores. The ideal candidate will be mission-driven, delivery-oriented, and skilled in translating business requirements into scalable data engineering solutions.</p><p><strong>Key Responsibilities</strong></p><ul><li>Maintain and operate legacy ETL processes using Microsoft SSIS, PowerShell, SQL procedures, SSAS, and .NET.</li><li>Develop and manage full lifecycle Azure cloud-native data pipelines.</li><li>Collaborate with stakeholders to understand data requirements and deliver effective solutions.</li><li>Design and implement data models and pipelines for various data architectures including relational, dimensional, lakehouse (medallion), warehouse, and mart.</li><li>Utilize Azure services such as Data Factory, Synapse Pipelines, Apache Spark Notebooks, Python, and SQL.</li><li>Migrate existing SSIS ETL scripts to Azure Data Factory and Synapse Pipelines.</li><li>Prepare data for advanced analytics, visualization, reporting, and AI/ML applications.</li><li>Ensure data integrity, quality, metadata management, and security across pipelines.</li><li>Monitor and troubleshoot data issues to maintain performance and availability.</li><li>Implement governance, CI/CD, and monitoring for automated platform operations.</li><li>Participate in Agile DevOps processes and continuous learning initiatives.</li><li>Maintain strict versioning and configuration control.</li></ul>
<p>Growing, Wilmington Delaware client seeks a thorough Collections Specialist. In this role you will handle customer payment discrepancies, accounts receivable identify outstanding debts, place collection calls, track customer credit worthiness, analyze and review customer invoices, and prepare repayment schedules. The successful Collections Specialist will also manage credit risk, maintain customer accounts, and assist with billing. If you are looking for a promising collections role with longevity, this may be for you!</p><p><br></p><p>What you get to do daily</p><p>· Manage credit and collection functions</p><p>· Prepare customer invoices electronically</p><p>· Monitor aging AR balances</p><p>· Analyze, and review customer credit worthiness</p><p>· Identify delinquent accounts</p><p>· Ensure proper documents and agreements are on file</p><p>· Perform payment reconciliations</p><p>· Investigate and resolve discrepancies</p><p>· Develop and schedule payment plans</p>
<p><strong>Overview</strong></p><p>Our client, a prestigious and well-established investment firm, is searching for their new Chief Financial Officer. This high-profile CFO role will lead the organization from a financial perspective and report directly to the founder of the firm. The duties for this challenging position will be varied and allow for an individual to bring value and their mark to the firm. Our client will be offering a competitive salary with other unique upside potential.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Financial Oversight:</strong> Lead the process for the creation and analysis of financial reports, including detailed partner statements, allocation reviews, and portfolio appraisals.</li><li><strong>Investment Management:</strong> Spearhead all aspects of interest and tax associated with respective investments.</li><li><strong>Executive Communications:</strong> Oversee the preparation of external facing documents to other executives, partners and 3rd parties.</li><li><strong>Operational Responsibility:</strong> Administer financial workflows across multiple entities within the company framework, ensuring accurate allocations and compliance.</li><li><strong>Standards Compliance:</strong> Guarantee adherence to GAAP and the often intricate terms outlined in agreements to maintain financial integrity.</li></ul><p><strong>Strategic Coordination with External Partners:</strong></p><ul><li>Collaborate closely with auditors and tax experts to navigate audits, prepare tax returns at both the federal and state levels, and ensure compliance, including the distribution of tax schedules.</li><li>Support the firm’s compliance infrastructure, including timely filing and adherence to regulatory requirements.</li><li>Manage relationships with outsourced service providers such as banks, payroll companies, IT vendors, and insurance brokers to ensure seamless daily operations.</li></ul><p><strong>Operational Leadership and Financial Strategy:</strong></p><ul><li>Direct the management of cash flow and develop comprehensive financial forecasts.</li><li>Drive operational efficiency by identifying and implementing opportunities for process improvement, especially concerning financial reporting and operations.</li><li>Regularly collect and assess key performance data and operational metrics.</li></ul><p><strong>Team Development and Leadership:</strong></p><ul><li>Build and mentor a high-achieving finance and accounting team, fostering collaboration and growth.</li><li>Strategically allocate workloads across core areas, including operations, and financial reporting.</li><li>Lead initiatives to establish proactive workflows, elevate accuracy, and promote scalability as the organization grows.</li></ul>
