We are looking for a highly organized and detail-oriented Administrative Coordinator to join our team in Columbus, Ohio. In this contract to permanent position, you will play a key role in supporting leadership, managing administrative tasks, and ensuring the smooth operation of daily office functions. This role requires a proactive individual who thrives in a dynamic environment and can handle confidential information with discretion.<br><br>Responsibilities:<br>• Provide comprehensive administrative support to the President, including managing schedules, arranging travel, and coordinating meetings.<br>• Collaborate with the leadership team to organize and attend meetings, ensuring all logistical needs are met.<br>• Oversee office operations by managing supplies, tracking budgets, and handling daily mail sorting and distribution.<br>• Assist with board and committee meeting preparation, including creating agendas, distributing materials, tracking attendance, and taking minutes.<br>• Coordinate and execute event planning tasks to ensure successful and seamless events.<br>• Maintain and organize important documents and data using the organization’s electronic document management system.<br>• Facilitate the onboarding process for new team members, including preparing necessary paperwork and scheduling performance reviews.<br>• Produce organizational newsletters by gathering content and coordinating with leadership and staff.<br>• Cover the front desk as needed and interact courteously with staff, vendors, and the public.<br>• Take on special projects and additional responsibilities as assigned to support organizational goals.
<p><strong>Position Overview</strong></p><p>We are seeking a <strong>Test Center Administrator</strong> for a contract position in Fairborn, OH. This role is ideal for candidates with prior administrative or receptionist experience who are dependable, detail-oriented, and comfortable supporting a fast-paced professional environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Greet and assist visitors while ensuring a professional, welcoming environment</li><li>Check in and monitor test takers throughout the exam process</li><li>Organize, scan, and maintain accurate digital and paper records</li><li>Perform clerical duties such as filing, data entry, and document preparation</li><li>Maintain an organized and clean office environment</li><li>Assist with scheduling and coordination of appointments or meetings</li><li>Provide general administrative support for special projects as assigned</li></ul>
<p>Robert Half Management Resources is currently looking for an experienced Financial Services FP& A professional to support a client in Columbus, Ohio. Role will provide a variety of FP& A tasks within a Financial Services setting to include: funds transfer pricing analysis, net interest margin analysis, budgeting, and forecasting. This role will also work with operations stakeholders throughout the bank to establish and review financial KPIs. This is a contract role with potential to convert to a permanent position. Role is based 100% onsite in Columbus, although full remote resources with extensive Financial Services FP& A experience, who are not local to Columbus, will also be considered.</p><p><br></p><p>Responsibilities:</p><p>• Develop and maintain comprehensive financial models to support business planning and forecasting.</p><p>• Analyze key performance indicators (KPIs) to identify trends and provide actionable insights.</p><p>• Collaborate with cross-functional teams to evaluate and optimize financial strategies.</p><p>• Prepare annual budgets and deliver detailed financial reports to stakeholders.</p><p>• Support funds transfer pricing (FTP) and net interest margin analysis to ensure accurate financial outcomes.</p><p>• Monitor and assess growth opportunities by conducting detailed scenario analyses.</p><p>• Utilize advanced Excel functions to streamline financial processes and enhance reporting.</p><p>• Assist in the implementation and optimization of financial systems, such as Workday Adaptive Planning.</p><p>• Partner with leadership to provide strategic recommendations based on thorough financial reviews.</p><p>• Facilitate communication and reporting between FP& A team members at various levels and senior management.</p>
<p>We are looking for a dedicated Test Center Administrator to join our team in Worthington, OH. This role requires someone detail-oriented who can ensure smooth operations within the testing center while maintaining a secure and comfortable environment for examinees. As this is a long-term contract position, you will play an essential role in upholding the integrity of the testing process and providing excellent customer service.</p><p><br></p><p>Responsibilities:</p><p>• Welcome candidates to the test center and verify their identification before exams.</p><p>• Conduct security checks, including wanding, to ensure compliance with testing protocols.</p><p>• Monitor examinees closely throughout their testing sessions to maintain a secure environment.</p><p>• Address any candidate concerns or issues promptly and in accordance with company policies.</p><p>• Safeguard testing materials and maintain strict confidentiality at all times.</p><p>• Ensure examinees receive a fair and comfortable testing experience, resolving any disruptions professionally.</p><p>• Prepare detailed reports for any irregularities or incidents that occur during testing.</p><p>• Represent the organization's values and commitment to excellence in all interactions.</p><p>• Assist with scanning and recording candidate fingerprints when applicable.</p><p>• Adapt to flexible scheduling requirements, including occasional evenings and weekends.</p>
• Managing inbox and physical mail • Identify where job goes - learn job numbers in time. • Some manual processing with workflow • Matching and processing invoices • Reconciliations • Level of confidentiality • Uses Foundation (construction) for now and might change given the purchase -can train on it. Microsoft Office Excel (does not have to have Pivot/Vlookups) • Organized, reliable, attention to detail, work in team environment • Ideally looking for someone with upward ability with broader accounting skills • Dog friendly environment - friendly and well behaved.
We are looking for a dedicated Process Administrator to join our team in Dublin, Ohio. In this long-term contract role, you will provide essential administrative support, ensuring smooth operations and contributing to the overall efficiency of our processes. The ideal candidate will bring strong organizational skills, attention to detail, and a proactive approach to problem-solving.<br><br>Responsibilities:<br>• Deliver exceptional customer service by addressing inquiries and resolving issues promptly and efficiently.<br>• Coordinate and oversee planning activities to ensure smooth workflow within the department.<br>• Utilize Microsoft Office Suite to create documents, reports, and presentations as needed.<br>• Maintain accurate records, including photocopying and scanning important documentation.<br>• Support departmental procedures by interpreting guidelines and ensuring compliance.<br>• Compile and analyze special reports to provide actionable insights for the team.<br>• Manage communication tasks, including drafting correspondence and responding to inquiries.<br>• Ensure proper organization of files, paperwork, and other administrative materials.<br>• Assist in supervising specific projects or tasks to ensure timely completion.<br>• Handle typing tasks with proficiency and maintain accuracy in all written materials.
We are looking for an organized and detail-oriented Administrative Assistant to join our team on a long-term contract basis in Columbus, Ohio. This role is ideal for someone who excels at multitasking and enjoys working in a fast-paced environment. You will play a key role in ensuring smooth administrative operations and delivering outstanding support to both clients and staff.<br><br>Responsibilities:<br>• Respond to inbound calls in a courteous and efficient manner, addressing inquiries and directing calls as needed.<br>• Perform accurate data entry tasks to maintain and update customer and client profiles.<br>• Prepare and generate reports to support various administrative functions.<br>• Manage clerical duties, including filing, document organization, and correspondence.<br>• Assist with receptionist duties, such as greeting visitors and handling incoming mail.<br>• Maintain accurate and up-to-date records to support efficient office operations.<br>• Coordinate administrative tasks to ensure timely completion of projects and workflows.<br>• Provide support to team members by managing schedules and appointments.<br>• Uphold confidentiality and integrity in all interactions and tasks.
<p>We are looking for an experienced Epicor P21 Administrator to manage and optimize our ERP system within the logistics industry. This position will play a critical role in ensuring the seamless operation of key business processes, including inventory management, order fulfillment, supply chain operations, and financial reporting. The role is remote but requires occasional travel to corporate offices, distribution centers, or project sites.</p><p><br></p><p>Responsibilities:</p><p>• Administer and configure the Epicor Prophet 21 system, including user accounts, roles, permissions, and security settings.</p><p>• Optimize and maintain various modules such as Inventory, Purchasing, Sales Orders, Pricing, Warehouse Management, and Financials.</p><p>• Monitor system performance, troubleshoot technical issues, and oversee integrations and data flow.</p><p>• Collaborate with Epicor support and external vendors to manage system upgrades, patches, and escalations.</p><p>• Analyze and map business processes across departments to identify inefficiencies and design system improvements.</p><p>• Translate business requirements into functional or technical specifications and implement changes.</p><p>• Develop dashboards, reports, and KPIs to support data-driven decision-making using P21 tools and Power BI.</p><p>• Ensure data accuracy and integrity across customer files, pricing information, vendor records, and transactions.</p><p>• Lead or support enhancement projects, module rollouts, and integrations with eCommerce and shipping systems.</p><p>• Provide user training and create documentation to support onboarding and ongoing system use.</p>
<p>We are looking for a dedicated Quality Assurance Analyst to join our team. This long-term contract position offers a great opportunity for individuals passionate about quality control to apply their skills in a dynamic manufacturing environment. The role involves ensuring product compliance with strict quality standards while collaborating with various teams to drive continuous improvement. Willing to train, but need someone with a go getter attitude, great communication, and interest in in the Quality Testing space with growth potential. </p><p><br></p><p>Responsibilities:</p><p>• </p><p>• Troubleshoot electro-mechanical systems and assist in identifying root causes of quality issues.</p><p>• Perform incoming inspections and maintain detailed records of component quality and nonconformance data.</p><p>• Collaborate with manufacturing teams and suppliers to address quality concerns and implement corrective actions.</p><p>• Support the maintenance and enhancement of the Quality Management System, including documentation updates and internal audits.</p><p>• Assist in evaluating and monitoring supplier performance through site visits and quality audits.</p><p>• Utilize Microsoft Excel for data analysis, reporting, and preparing quality documentation.</p><p>• Communicate effectively with vendors, managers, and cross-functional teams to resolve issues promptly and streamline processes</p>
We are looking for an experienced Executive Assistant to provide high-level administrative and operational support to the Chief Executive Officer in Columbus, Ohio. This contract-to-permanent position is ideal for a detail-oriented individual who excels in managing priorities, maintaining confidentiality, and liaising effectively with various stakeholders. The role requires exceptional organizational skills and a proactive approach to handling executive-level tasks in a dynamic corporate environment.<br><br>Responsibilities:<br>• Manage the executive's calendar, including scheduling meetings, coordinating appointments, and ensuring seamless time management.<br>• Arrange domestic and international travel, including bookings, itineraries, and detailed travel plans.<br>• Prepare accurate expense reports and reimbursements using Concur in compliance with company policies.<br>• Draft, edit, and finalize executive-level correspondence, presentations, and reports using Microsoft Office Suite.<br>• Organize and coordinate meetings, video conferences, and leadership briefings, ensuring all logistics and materials are properly prepared.<br>• Handle the preparation of agendas and documentation for board meetings and executive sessions.<br>• Maintain and safeguard confidential files, records, and documents in line with organizational standards.<br>• Support special projects and initiatives assigned by executive leadership, ensuring timely and high-quality execution.<br>• Facilitate effective communication between the executive and internal or external stakeholders.<br>• Manage multiple priorities and deadlines with efficiency and attention to detail.
We are looking for an experienced Accounts Payable Clerk to join our team in Etna, Ohio. This is a Contract to permanent position where you will play a vital role in ensuring the accuracy and efficiency of our financial operations. The ideal candidate will bring exceptional attention to detail, organizational skills, and the ability to work collaboratively in a team environment.<br><br>Responsibilities:<br>• Manage and organize the accounts payable inbox to ensure timely responses and processing.<br>• Match and process invoices while accurately coding them according to company standards.<br>• Handle payment processing tasks and verify bank information with a high level of confidentiality.<br>• Perform reconciliations and assist with daily cash applications and expense report queues.<br>• Set up vendor accounts and maintain accurate vendor records.<br>• Collaborate with the team to ensure smooth workflow and report to the A/P specialists or functional manager.<br>• Utilize accounting software such as NetSuite and proficiency in Microsoft Office tools to complete tasks efficiently.<br>• Maintain an organized approach to work and consistently deliver reliable results.
We are looking for an experienced Recruiter to join our team in Granville, Ohio. In this role, you will oversee the recruitment process, ensuring that the best talent is sourced and onboarded effectively. This position offers an opportunity to work across multiple departments and engage in all aspects of full-cycle recruitment.<br><br>Responsibilities:<br>• Coordinate and manage the entire recruitment process, from sourcing candidates to final onboarding.<br>• Create, post, and manage job listings to attract professionals with relevant experience.<br>• Track and manage requisitions using applicant tracking systems to ensure all hiring needs are met.<br>• Conduct compensation analyses to support competitive hiring practices.<br>• Schedule and facilitate interviews, ensuring a seamless experience for both candidates and hiring managers.<br>• Develop and maintain relationships with hiring managers to understand departmental staffing needs.<br>• Source candidates through various channels, including job boards, social media, and networking events.<br>• Handle high-volume recruitment while maintaining attention to detail and meeting deadlines.<br>• Provide regular updates and reports on recruitment progress and metrics.<br>• Ensure compliance with all hiring regulations and company policies.
<p>Robert Half is partnering with our client, a leading national insurance brand recognized for its strong values and marketing innovation, in the search for an experienced Digital Producer. This role will help drive the development, coordination, and delivery of web-based projects that power both consumer-facing and internal marketing experiences.</p><p><br></p><p><strong>Location</strong>: REMOTE - <em>must be in EST time zone</em></p><p><strong>Duration</strong>: 6-month contract to hire</p><p><strong>Hours</strong>: 40 hours/week (9am-5pm EST)</p><p><strong>Pay Rate</strong>: $40-45/hour</p><p><br></p><p>The ideal candidate is a detail-oriented project leader who thrives in a structured, fast-moving environment—balancing multiple initiatives at once while ensuring seamless collaboration between creative, technical, and business stakeholders.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage the full lifecycle of web and digital development projects, from planning through execution and delivery.</li><li>Coordinate timelines, budgets, and deliverables across 4–5 external and 4–5 internal-facing projects simultaneously.</li><li>Serve as a liaison between creative, marketing, and development teams, ensuring alignment across all parties.</li><li>Gather requirements from stakeholders, document scope, and manage expectations as projects evolve.</li><li>Support content planning and organization across websites and digital experiences.</li><li>Champion consistent process implementation—helping define and reinforce digital workflows within the marketing organization.</li><li>Maintain a technical rapport with internal developer teams (both consumer-facing and internal employee-focused) to ensure effective collaboration and execution.</li><li>Lead status meetings, deliverable reviews, and progress reports to keep all stakeholders informed.</li><li>Balance independent work with high levels of collaboration, contributing to a positive and productive team culture.</li><li>Contribute to ongoing digital innovation initiatives, including emerging technologies such as AI-assisted tools.</li></ul>
<p>We are looking for a skilled DB2 LUW / Cloud Database Administrator to join our team in Marysville, Ohio. In this role, you will be responsible for managing and optimizing database systems to ensure their reliability, security, and performance. This is a long-term contract position that offers an exciting opportunity to work onsite with a dynamic team 4 days per week.</p><p><br></p><p>Responsibilities:</p><p>• Design, develop, and implement robust database solutions in collaboration with software development teams.</p><p>• Administer, monitor, and optimize database systems to maintain high performance, availability, and data integrity.</p><p>• Configure and manage database backup protocols, replication strategies, and disaster recovery plans.</p><p>• Conduct performance tuning by analyzing and resolving database inefficiencies, optimizing queries, and improving indexing strategies.</p><p>• Enforce data security measures and ensure compliance with relevant regulations and best practices.</p><p>• Monitor database activity using advanced tools, troubleshoot issues, and resolve incidents in a timely manner.</p><p>• Plan for future database capacity needs to accommodate data growth and evolving business demands.</p><p>• Create and maintain automation scripts for database workflows, leveraging scripting languages and DevOps methodologies.</p><p>• Collaborate with cross-functional teams to understand system requirements and provide technical guidance.</p><p>• Communicate database updates, issues, and recommendations to stakeholders effectively.</p>
We are looking for a skilled Tax Reporting Specialist III to join our team in Columbus, Ohio. In this long-term contract position, you will leverage your expertise in payroll tax practices to investigate and resolve complex tax issues while ensuring compliance with regulations. This role involves collaborating with internal and external stakeholders, managing year-end tax processes, and leading process improvement initiatives to enhance efficiency.<br><br>Responsibilities:<br>• Prepare and reconcile complex payroll tax returns quarterly, ensuring accuracy and compliance with applicable regulations.<br>• Investigate and resolve payroll tax issues, providing clear communication to stakeholders and tax authorities.<br>• Lead tax-related projects, including research, analysis, system updates, and process documentation, while providing training to team members.<br>• Oversee year-end processes, including the generation of W-2 forms and updating year-end tax tables in PeopleSoft.<br>• Recommend and implement approved process improvements to optimize payroll tax operations.<br>• Monitor changes in payroll tax regulations and assess their impact on company practices.<br>• Maintain strong relationships with external vendors to ensure seamless service delivery.<br>• Collaborate with the team to ensure compliance with all applicable tax laws and policies.<br>• Provide support and guidance for internal audits and compliance reviews.
<p>Robert Half Management Resources is currently looking for a HR Business Process Analyst to support a 3-6 month Business Process Mapping client engagement. We are looking for someone skilled in Business Process Mapping using Lucidchart or Blueworks software, and who ideally has worked with HR Operations processes. This role will work with senior and executive-level stakeholders to understand and document/map all HR related business process in preparation for a larger scale ERP implementation. This role is expected to last several months and can be done 100% remotely.</p><p><br></p><p>Responsibilities:</p><p>• Analyze and map existing HR processes using tools like Blueworks or Lucidchart, identifying areas for improvement.</p><p>• Conduct senior and executive-level stakeholder interviews to understand and document business processes</p>
<p>We are looking for an experienced Payroll Associate Intermediate to join our client's team on a long-term contract basis in Westerville, Ohio. In this role, you will focus on payroll operations for a large workforce, leveraging your expertise in Oracle Payroll systems to ensure efficient and accurate payroll processing. This position offers an opportunity to collaborate with cross-functional teams while utilizing advanced tools to optimize payroll workflows and resolve system-related issues.</p><p><br></p><p>Responsibilities:</p><p>• Process and validate payroll operations using Oracle Payroll systems to ensure accuracy and compliance.</p><p>• Conduct automated reconciliations for data inputs and loads, ensuring the integrity of payroll data.</p><p>• Utilize tools such as Alteryx and Pega to streamline payroll processes and enhance system functionality.</p><p>• Generate detailed reports and resolve payroll-related issues using Oracle and BI queries.</p><p>• Provide technical and functional support for system-related challenges, ensuring timely problem resolution.</p><p>• Collaborate with various departments to gather requirements and design efficient workflow solutions.</p><p>• Stay updated on industry standards and best practices to continuously improve payroll operations.</p><p>• Analyze data lineage from transactions to disbursements to identify and implement preventative measures.</p><p>• Support the implementation of technical solutions to address operational disruptions.</p><p>• Ensure compliance with payroll regulations and maintain accurate documentation for audit purposes.</p>
<p>We are looking for an experienced ERP Business Analyst and Scrum Master to join our team in Central Ohio. In this role, you will be responsible for driving the success of ERP-related projects by gathering business requirements, managing project workflows, and ensuring seamless collaboration across teams. If you thrive in an Agile environment and have a passion for optimizing business systems, this position offers an exciting opportunity to showcase your expertise.</p><p><br></p><p>Responsibilities:</p><p>• Facilitate the collection and analysis of business requirements, translating them into clear and actionable functional specifications.</p><p>• Create and maintain user documentation and procedural guides to support ERP system usage.</p><p>• Lead and manage ERP implementation projects using Agile and Scrum methodologies.</p><p>• Work closely with stakeholders and cross-functional teams to enhance business processes and system integration.</p><p>• Oversee quality assurance activities and ensure adherence to change management protocols.</p><p>• Drive project progress by tracking milestones, addressing roadblocks, and maintaining alignment with stakeholders.</p><p>• Provide expertise in Agile frameworks to optimize project delivery and team collaboration.</p><p>• Identify opportunities to improve system performance and recommend solutions.</p><p>• Coordinate efforts between technical teams and business users to ensure successful project execution.</p>
<p>We are looking for an experienced HR Specialist to join our team in Central, Ohio, for a contract position. In this role, you will play a key part in supporting HR operations and ensuring smooth employee processes. Your expertise in HR administration and systems will be essential to maintaining compliance and supporting leadership initiatives.</p><p><br></p><p>Responsibilities:</p><p>• Input and maintain accurate employee data in HR systems.</p><p>• Update payroll details and ensure timely processing.</p><p>• Assist in the onboarding process to provide a seamless experience for new hires.</p><p>• Support employee relations by addressing inquiries and concerns effectively.</p><p>• Collaborate with senior leadership to provide necessary HR-related support.</p><p>• Generate reports and analyze HR data to aid decision-making.</p><p>• Ensure compliance with HIPAA regulations and other relevant policies.</p><p>• Help maintain HRIS systems for accurate and efficient information management.</p><p>• Contribute to continuous improvement of HR processes and procedures.</p>
We are looking for a detail-oriented Payroll Clerk III to join our team in Westerville, Ohio. In this long-term contract position, you will play a key role in ensuring accurate payroll processing and compliance with federal, state, and local tax regulations. This role requires strong organizational skills, attention to detail, and the ability to handle payroll-related inquiries effectively.<br><br>Responsibilities:<br>• Enter employee hours and production data from time sheets or time cards into the payroll system with precision.<br>• Verify and balance payroll runs to ensure accurate payment processing.<br>• Prepare and process federal, state, and local tax payments in compliance with regulations.<br>• Address employee payroll-related questions and resolve issues in a timely manner.<br>• Collaborate with supervisors and managers to ensure payroll procedures align with company policies.<br>• Maintain records of payroll transactions and ensure data integrity throughout.<br>• Troubleshoot payroll discrepancies and provide solutions to avoid recurrence.<br>• Follow established guidelines and instructions to perform payroll functions efficiently.<br>• Assist with audits or reviews related to payroll operations as needed.<br>• Support the team in maintaining best practices for payroll and compliance.
<p>We are looking for a dedicated Customer Service Representative based in the Columbus, OH with remote flexibility. This is a long-term contract position where you will play a critical role in supporting health care professionals and patients with questions. The ideal candidate will thrive in a fast-paced environment and demonstrate exceptional communication skills while working independently after training.</p><p><br></p><p>Responsibilities:</p><p>• Schedule patients for preventative health care screenings, ensuring accuracy and efficiency.</p><p>• Handle a minimum of 60-80 calls per day to maintain productivity standards.</p><p>• Utilize computer systems to track and manage scheduling data effectively.</p><p>• Collaborate with experienced employees during training and transition to working independently.</p><p>• Maintain professionalism while managing interruptions and prioritizing tasks.</p><p>• Apply medical knowledge to assist patients and enhance scheduling processes.</p><p>• Demonstrate familiarity with healthcare systems and EMR data coordination.</p><p>• Ensure adherence to business casual dress code while engaging with patients and team members.</p><p>• Provide excellent customer service to address patient inquiries and concerns.</p><p>• Follow established protocols and guidelines to meet organizational goals.</p>
<p>The Salesforce Center of Excellence COE team is seeking a Technical Lead to participate in development activities spanning multiple Salesforce platforms. The ideal candidate will be able to:</p><p><br></p><p>Independently build and unit test components as well as work with Dev/QA team members to resolve code and configuration-based defects. Lead a dev team and provide guidance/mentor as needed.</p><p>Provide direction to the dev team to conduct research and document results for new Salesforce capabilities or review exiting platform-related issues.</p><p>Lead Proof of concepts with the architects to evaluate and document new designs integrations patterns and practices.</p><p><br></p><p>Duties and Responsibilities:</p><p><br></p><p>Provide leadership and demonstrate proficiency in Core Salesforce capabilities such as: Apex LWCs flows triggers complex formulas workflows and security.</p><p>Participate in agile practices and ceremonies through scrum team planning sessions user story refinement daily status updates code reviews and provide leadership to team members.</p><p>Participate in enhancements to DevOps processes pipelines monitoring test automation.</p><p>Understanding of enterprise cross-system integration concepts such as processing events and interacting with APIs.</p><p>Conduct product/solution evaluations – including Salesforce capabilities and third-party vendor offerings - for domain by creating prototypes/Proof of concepts as a means to elicit clarify and design towards the business goals.</p><p>Design document and develop development patterns and best practices for consumption by COE technical delivery organization.</p><p>Mentor technical delivery staff.</p>
<p>We are looking for an experienced Tax Preparer to join our client in Pickerington, Ohio. This is a Contract position, providing an excellent opportunity to assist with individual and sole proprietorship tax returns during the busy tax season. The role focuses on preparing 1040 income taxes, with additional opportunities to support extensions and develop recurring seasonal collaboration.</p><p><br></p><p>Responsibilities:</p><p>• Prepare individual tax returns, including state, city, and school taxes.</p><p>• Handle tax filings for sole proprietors, ensuring accurate and timely submissions.</p><p>• Apply knowledge of Schedule C and Schedule E to complete relevant tax documentation.</p><p>• Collaborate with the team to meet deadlines during the tax season.</p><p>• Assist with tax extensions as needed, providing ongoing support.</p><p>• Utilize UltraTax software to streamline tax preparation processes.</p><p>• Verify accuracy of tax data and ensure compliance with regulations.</p><p>• Communicate effectively with clients to gather necessary information.</p><p>• Maintain confidentiality and professionalism in all client interactions.</p>
We are looking for a skilled Help Desk Analyst III to join our team in Columbus, Ohio. In this long-term contract role, you will provide expert technical support for macOS devices within a managed enterprise environment. Your ability to resolve issues efficiently and deliver exceptional customer service will be critical to maintaining smooth IT operations within the organization.<br><br>Responsibilities:<br>• Offer comprehensive support for macOS devices, including installation, setup, and troubleshooting in an enterprise environment.<br>• Perform hardware diagnostics and repairs, install peripherals, and address common technical issues.<br>• Configure new computers by installing operating systems, software, and ensuring compliance with security standards.<br>• Handle password resets and manage user accounts in alignment with company policies.<br>• Diagnose and resolve hardware and software issues using remote support tools and a ticketing system.<br>• Collaborate with the IT team to ensure consistent delivery of technical support services and escalate complex problems when necessary.<br>• Communicate professionally with end-users while providing guidance on IT procedures and best practices.<br>• Stay updated on macOS advancements, security protocols, and features to enhance support capabilities.
