<p><strong>Payroll Manager—Lead, Transform, and Elevate Payroll Excellence</strong></p><p>Are you an experienced payroll professional ready to take the next step as a strategic leader? We’re seeking a Payroll Manager to drive our payroll operations, ensuring accuracy, compliance, and stellar service for all employees. This is a pivotal role with real impact, offering opportunities to modernize processes and develop a high-performing team.</p><p><strong>What You’ll Do:</strong></p><ul><li><strong>Lead and Inspire:</strong> Mentor and develop the payroll team, fostering a culture of collaboration, accountability, and continuous improvement.</li><li><strong>Shape Operations:</strong> Oversee the entire payroll lifecycle for multiple employee groups, maintaining precision and compliance with evolving regulations.</li><li><strong>Strengthen Controls:</strong> Streamline workflows, automate processes, and enhance internal controls while partnering with HR, Benefits, and Finance to ensure alignment.</li><li><strong>Champion Compliance:</strong> Stay current on wage and hour laws, tax rules, and audit standards; serve as the primary contact for payroll matters with internal/external stakeholders.</li><li><strong>Drive Change:</strong> Identify and implement best practices and technology enhancements to maximize efficiency and improve the employee experience.</li><li><strong>Empower Cross-Functional Success:</strong> Partner with HR and Finance to deliver insightful reporting and exceptional support, resolving payroll inquiries professionally and clearly.</li></ul><p><strong>Why Work Here?</strong></p><ul><li><strong>Collaborative Team Environment:</strong> Join a group of supportive professionals who value teamwork, open communication, and shared success.</li><li><strong>Mission-Driven Organization:</strong> Be part of a company that is dedicated to serving its community and making a positive impact.</li><li><strong>Opportunity to Make a Difference:</strong> Your expertise helps improve payroll processes and ultimately the lives of employees and those we serve.</li><li><strong>Service to the Community:</strong> Work for an organization that believes in giving back and making meaningful contributions beyond the workplace.</li><li><strong>Purposeful Work:</strong> Experience daily satisfaction knowing your role enables others and supports an important organizational mission.</li></ul><p><br></p>
<p><strong>Salesforce Development Technical Manager (Direct Hire, Fully Remote – Iowa, Dallas TX, or Austin TX Residents Only)</strong></p><p>Are you ready to USE your current TECHNICAL SALESFORCE DEV & MANAGEMENT SKILLS and steer Salesforce innovation for a rapidly growing national organization? We are hiring a key Salesforce Development Technical Managers to help drive our newly forming team through an exciting period of expansion.</p><p><strong>***You MUST HAVE technical Salesforce CRM Dev skills PLUS PRIOR DIRECT REPORT EXPERIENCE. YOU WILL LEAD A TECH TEAM OF SALESFORCE DEVELOPERS! ***</strong></p><p>Position: Salesforce Development Technical Manager</p><p> <strong>Type:</strong> Direct Hire – Permanent, Full-Time</p><p> <strong>Location:</strong> 100% Remote–Candidates must reside in Iowa, or in Dallas or Austin, Texas</p><p> <strong>Work Authorization:</strong> Only EAD, Green Card, or US Citizens. No sponsorship provided.</p><p><strong>What You’ll Do:</strong></p><ul><li>Lead and manage a team of Salesforce developers, setting technical direction and mentoring direct reports.</li><li>Develop and deliver robust, scalable custom solutions using APEX, LWC, and Salesforce declarative tools.</li><li>Architect and implement Salesforce features across Sales Cloud, Service Cloud, and Experience Cloud in multi-org enterprise environments.</li><li>Guide best practices, conduct code reviews, and provide strategic advice for complex, large-scale Salesforce implementations.</li><li>Collaborate with business and technical teams to translate user stories into impactful solutions.</li><li>Oversee DevOps, deployment practices, and technical documentation across projects.</li></ul><p><strong>What We’re Looking For:</strong></p><ul><li>Experience managing or supervising Salesforce technical teams (<strong>direct reports required).</strong></li><li>Deep hands-on expertise with APEX coding, Lightning Web Components (LWC), and Salesforce configuration (flows/workflows).</li><li>Proficiency with one or more Salesforce Clouds, with preference for Sales, Service, and Experience Cloud.</li><li>Solid understanding of Salesforce data storage, API limits, Platform Event Architecture (Pub/Sub frameworks), and deployment processes.</li><li>Exposure to Data Cloud and Agentforce AI is a plus.</li><li>10+ years of Salesforce development experience in complex, large-scale settings.</li><li>Relevant Salesforce certifications (App Builder, Developer, or Architect) are highly valued.</li></ul><p><strong>Compensation:</strong></p><ul><li>Competitive salary of $150,000–$165,000 base plus up to $17,000 annual bonus (total comp up to $175,000). Generous benefits package.</li><li>People-first culture emphasizing work/life balance, flexibility, and professional growth.</li></ul><p><strong>Ready to Lead?</strong></p><p> For immediate and confidential consideration, reach out directly to Carrie Danger, SVP of Permanent Placement:</p><ul><li>Office: 515-259-6087</li><li>Mobile: 515-991-0863</li><li>Email: (found on MY LinkedIn profile)</li><li> Your application will remain confidential; resumes will never be shared without your permission.</li></ul><p>Take your Salesforce career to the next level—apply today to join a fast-growing, high-impact team!</p>
Position: Associate Project Manager - Web Projects<br>Location: Des Moines, IA - Hybrid<br>Salary: $60,000 - $75,000 base annual salary + excellent benefits<br><br>*** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. ***<br><br>Step into the driver’s seat of digital project delivery! We’re looking for a Project Manager who’s ready to lead, learn, and make an impact. You’ll work directly with clients and internal teams to bring web-based solutions to life—on time and on point.<br>What You’ll Do:<br> · Run small projects and support larger ones<br> · Own timelines, budgets, and client communication<br> · Turn business needs into clear action plans<br> · Troubleshoot, train, and keep things moving<br>What You Bring:<br> · 2+ years in tech, project coordination, or client-facing roles<br> · Bachelor’s in IT, Design, or a related field<br> · Strong communicator with a curious, problem-solving mindset<br> · Passion for how systems work and how to make them better<br><br>*** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. Also, you may contact me by office: 515-303-4654 or mobile: 515-771-8142. Or one click apply on our Robert Half website. No third party inquiries please. Our client cannot provide sponsorship and cannot hire C2C. ***
<p>We are seeking an Infrastructure Engineer to join our client's team in Des Moines! As an Infrastructure Engineer, you will be focused on end-user support, automation of IT processes, and provision of new employees. Apply now if you are a data-driven decision maker looking to join a growing, exciting company!</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Implement automation for IT processes to enhance efficiency and effectiveness</li><li>Provide end-user support to ensure seamless IT operations</li><li>Provision new employees, ensuring timely and accurate setup of necessary systems and accounts</li><li>Mature usage of Intune and Defender for Endpoint usage to enhance security and management of devices</li><li>Create and deploy group policies to maintain a controlled and secure IT environment</li><li>Identify opportunities for automation and implement solutions to reduce manual workloads</li><li>Provide technical support to users, resolving issues and improving user experience</li><li>Maintain and improve technical computer skills including knowledge of operating systems, networking, and hardware</li><li>Utilize Active Directory and Azure Active Directory for effective management of user accounts and access</li><li>Employ Powershell automation experience to streamline and automate repetitive tasks.</li></ul>
<p>Are you someone who loves solving complex technical challenges, working with modern cloud technologies, and making a real impact on system reliability and performance? We’re looking for a talented <strong>Windows & Azure Infrastructure Engineer</strong> to join our team and play a key role in building and supporting a secure, scalable, and high‑performing environment.</p><p>In this role, you’ll work across Windows servers, virtualization platforms, cloud services, and automation tools to ensure our systems are stable, optimized, and ready for growth. If you enjoy hands‑on troubleshooting, improving infrastructure through automation, and collaborating with a sharp technical team, this is an opportunity you’ll want to explore.</p><p>1<strong>What You’ll Do</strong></p><ul><li>Provide expert‑level <strong>Windows Server support</strong>, including hands-on troubleshooting, debugging, and performance optimization.</li><li>Deploy, manage, and support <strong>Azure AD, AWS, and Azure cloud services</strong>, ensuring high availability and secure configurations.</li><li>Utilize <strong>Infrastructure as Code tools (Terraform preferred)</strong> to streamline and automate deployments.</li><li>Apply scripting knowledge in <strong>PowerShell and Python</strong> to automate routine tasks and enhance system efficiency.</li><li>Support and maintain <strong>Active Directory Domain Services</strong>, file structures, security permissions, and group policies.</li><li>Assist in maintaining <strong>backup and disaster recovery processes</strong> to safeguard critical systems.</li><li>Install and configure software in alignment with corporate standards and security requirements.</li><li>Follow established <strong>configuration, change management, and documentation processes</strong> to ensure stability and traceability.</li><li>Demonstrate strong understanding of <strong>computer architecture and operating systems</strong> fundamentals.</li><li>Work with <strong>SAN/NAS storage technologies</strong> to support capacity, performance, and reliability needs.</li><li>Support and troubleshoot virtualization platforms, including <strong>VMware</strong>.</li><li>Participate in <strong>system testing, validation, and performance assessments</strong> as needed.</li><li>Collaborate cross‑functionally and communicate clearly with technical and non‑technical stakeholders.</li><li>Balance independent work with effective teamwork in a fast‑moving environment.</li></ul>
<p>Robert Half is partnering with one of the most recognized names in the agricultural and manufacturing sector to find their next Human Resources Representative. In this role, you will be supporting HR operations for a high-impact division within the Intelligent Solutions Group in Urbandale. This role offers the opportunity to support human resources initiatives while working closely with managers, early-talent programs, and cross-functional teams.</p><p><br></p><p>Interested? Apply today or give our team a call at (563) 359-3995 - Christin, Erin, and Lydia would be happy to connect.</p><p><br></p><p>Details:</p><p>Schedule: In-office 4–5 days/week | 1st shift (7–4 or 8–5) | 40 hours/week</p><p>Duration: Temporary through October 2026</p><p>Benefits available through Robert Half</p><p>Visa sponsorship not available now or in the future.</p><p><br></p><p>What You’ll Be Doing</p><p>In this role, you’ll provide HR support to leaders and employees across the Intelligent Solutions Group, including:</p><p>- Assisting managers with employee situations and general HR guidance</p><p>- Providing recruiting and hiring support</p><p>- Processing HR changes and handling employee requests</p><p>- Supporting project and change-management initiatives</p><p>- Assisting with early-talent programs, including interns and student workers</p><p>- Pulling, analyzing, and interpreting HR data to support business decisions</p>
We are looking for a skilled and proactive Systems Administrator to join our team in Urbandale, Iowa. This Contract to permanent position involves overseeing server and network systems, managing system security, and ensuring optimal performance of IT resources. The ideal candidate will bring expertise in system administration, network maintenance, and user support while consistently delivering high-quality service.<br><br>Responsibilities:<br>• Manage servers and network systems, ensuring they are consistently updated and documented.<br>• Administer user accounts and group policies in Active Directory, while providing support for storage and backup systems.<br>• Monitor and maintain system performance, applying necessary software and hardware patches.<br>• Implement and enforce security measures, including access controls, firewalls, and daily backups.<br>• Coordinate testing and deployment of server and network equipment, adhering to established policies and standards.<br>• Troubleshoot and resolve technical issues, collaborating with team members to address support incidents.<br>• Stay informed on emerging technologies, recommending innovative solutions to enhance efficiency and productivity.<br>• Train staff on new technologies and ensure compliance with organizational policies.<br>• Maintain positive working relationships and contribute to a service-oriented environment.<br>• Ensure a safe and secure working environment, adhering to confidentiality standards and corporate compliance protocols.
We are looking for a detail-oriented Full Charge Bookkeeper to join our team in Grimes, Iowa. This role is essential in ensuring the financial operations of our organization run smoothly and efficiently. The ideal candidate will have a strong background in bookkeeping and payroll management, as well as experience with QuickBooks and budget tracking.<br><br>Responsibilities:<br>• Process and manage accounts payable and receivable, including handling monthly billing, receipts, and reconciliations.<br>• Develop and maintain rolling budget sheets for construction projects using Excel.<br>• Coordinate with team members to gather subcontractor quotes, assist with budget setup, and monitor invoice tracking.<br>• Administer payroll tasks such as preparing and submitting payroll, processing 940/941 reports, and handling year-end documentation.<br>• Manage insurance audits and certificates of insurance submissions with precision.<br>• Perform HR-related duties, including onboarding paperwork, unemployment filings, and maintaining personnel records.<br>• Oversee lien waivers and ensure compliance with financial and legal project documentation.<br>• Maintain accurate and efficient data within QuickBooks Desktop, including journal entries, reconciliations, and reporting.<br>• Follow up on collections to ensure timely payments.<br>• Provide administrative support as an office manager, including scheduling, general office tasks, and other duties as needed.
<p>Robert Half is partnering with a leading Agricultural organization to hire an <strong>Experimental Parts Procurement Coordinator</strong>. This position supports experimental manufacturing operations by managing part routings, coordinating material movement, maintaining accurate inventory, and troubleshooting issues that impact production flow.</p><p>This is an excellent opportunity for someone with strong technical aptitude, strong Excel skills, and experience in a manufacturing environment.</p><p><br></p><p>Location: Ankeny</p><p>Shift: 1st Shift, Monday–Friday (flexible start at 6:00 AM)</p><p>Overtime: Possible, based on business needs</p><p>Visa Sponsorship: Not available now or in the near future</p><p><br></p><p><strong><u>Key Responsibilities</u></strong></p><ul><li>Create and edit manufacturing routings for experimental builds</li><li>Generate programs for fabrication operations</li><li>Review manufactured part prints for accuracy and manufacturability</li><li>Monitor production inventory and forecast material requirements</li><li>Execute stock transfers between departments and maintain documentation</li><li>Communicate with internal teams regarding material movement</li><li>Coordinate with Supply Management on purchased parts and availability</li><li>Prepare and maintain daily/weekly production reports using Excel and other MS Office tools</li><li>Occasionally design and model simple parts for shop use</li><li>Support engineers with part request troubleshooting</li><li>Diagnose and resolve issues related to laser programs and routing discrepancies</li></ul><p><strong><u>Tools & Systems You'll Use</u></strong></p><ul><li>SAP</li><li>CREO</li><li>AutoCAD</li><li>Lantek</li><li>Radan</li><li>Microsoft Office (Excel, Outlook, Word, PowerPoint)</li></ul>
We are looking for an experienced Senior Software/Platform Engineer to join our team in West Des Moines, Iowa. This long-term contract position focuses on advancing technical solutions through platform modernization, risk mitigation, and security enhancements while retiring outdated systems. The ideal candidate will bring hands-on expertise, adapt quickly to enterprise environments, and collaborate effectively with cross-functional teams to achieve project goals.<br><br>Responsibilities:<br>• Analyze existing applications, infrastructure, and CI/CD pipelines to identify areas for improvement and modernization.<br>• Assess legacy systems for risks, limitations, and opportunities for upgrades or replacements.<br>• Plan and implement strategies for system migrations, upgrades, or retirements.<br>• Utilize modern DevOps practices and cloud-based solutions to enhance system performance and security.<br>• Collaborate with engineering, infrastructure, and internal teams to address dependencies and optimize workflows.<br>• Document technical decisions, processes, and provide detailed implementation support.<br>• Deliver post-implementation support, ensuring smooth knowledge transfer and system reliability.<br>• Upgrade and manage messaging platforms such as RabbitMQ, ElasticSearch/Kibana, and related technologies.<br>• Refactor codebases to remove outdated dependencies, introducing innovative tools and solutions.<br>• Implement and configure security tools like Snyk to address vulnerabilities and improve release quality.
<p>Robert Half is partnering with a local Iowa organization seeking an experienced Controller to lead and oversee accounting operations. This is a key leadership position responsible for managing a team, ensuring financial accuracy, and driving compliance with organizational policies. The successful candidate will bring deep expertise in auditing, budgeting, and inventory management, with a proven background in public accounting from a Big 4 or regional firm.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Supervise and lead team of accounting staff, championing attention to detail and collaboration.</li><li>Manage month-end financial close activities and ensure timely, accurate financial reporting.</li><li>Oversee the development and execution of annual budgets, aligning financial goals with company objectives.</li><li>Conduct detailed financial audits and ensure compliance with regulatory and internal policies.</li><li>Implement and maintain strong financial controls to safeguard the organization’s assets and improve efficiency.</li><li>Monitor inventory processes, ensuring accurate tracking and reporting of inventory levels.</li><li>Drive financial planning initiatives to support both short-term and long-term business strategies.</li><li>Collaborate with cross-functional teams, offering financial insights to support critical decision-making.</li><li>Identify, address, and resolve discrepancies or issues related to financial reporting and processes.</li><li>Ensure all financial operations support and align with our strategic objectives.</li></ul>
<p>CLOUD APPLICATIONS SOLUTION ARCHITECT – Modern Transformation – Azure, CX, & Digital Applications, APi, & Digital projects </p><p>HIRE IN MARCH!</p><p>LOCATION: HYBRID 2 DAYS WEEKLY IN OFFICE IN DES MOINES IOWA . RELOCATION TO DES MOINES REQUIRED. NO TRAVEL!</p><p>SPONSORSHIP: EAD, GREEN CARD, OR US CITIZEN REQUIRED. No F1 OPT OR H1B VISA. </p><p>Are you a Senior C# .NET Developer who HAS DONE SOLUTIONING, but you WANT TO BE AN ARCHITECT, but you don’t have the title yet! CAREER OPPORTUNITIES like this are UNHEARD OF AND RARE! </p><p> “ TECHIE” CLOUD .Net / C# SOLUTION ARCHITECT – PLATFORM EXPERIENCE + CLOUD + APi + back end and front end development. </p><p>TECH STACK: AZURE, CLOUD REQUIRED – Azure or AWS, CLOUD + APi + back end and front end development + MOBILE experience, APi, Front End Development, 3rd Party Software experience CLOUD .Net / C# SOLUTION ARCHITECT </p><p>*** For immediate/ confidential HYBRID IN Des Moines consideration, please DM CARRIE DANGER on LinkedIn or send an email to me direct with your resume. My DIRECT email address can be found on my LinkedIn page. ***TOTAL COMP up to $175K </p><p>Great people on this team and a very RICH benefits with INCLUDING A 15% ANNUAL BONUS. </p><p>WHERE this very “Techie” architect will build out a technical Roadmap on integrations of Platforms will make suggestions for the end customer to enhance “service offerings” to the Customer, integrate Custom & 3rd party applications. </p><p>TECHICAL KEYS TO THIS SOLUTION ARCHITECT POSITION ARE: Key is using CLOUD - Azure & AWS experience, APi, Mobile and React Development, APi integration and 3rd party vendor software experience. React, Azure, Databricks, Delta Lake, Data Factory, Synapse, Solution Architecture with Enterprise level experience Customer Facing Cloud based applications. End to end solutions for the customer. Using containerization, spin up new platform services</p><p>This is a company SHIFT where the company is modernizing HOW they do business. Building up a platform using AWS containerization – Kubernetes / Docker and AI.</p><p>You MUST have the tech stack in:</p><p>*5+ years of Application Development, including cloud based development experience . AWS or Azure considered. </p><p>• Scalable & integrate with 3rd party solutions.</p><p>• Strong API development and integration with 3rdparty software.</p><p>• Expertise in FULLSTACK development using React and C# .NET.</p><p>• Containerization - Kubernetes and Docker.</p><p>• Enterprise-level solution architecture & customer-facing applications.</p><p>KEYS ARE: using CLOUD -= Azure & AWS experience, APi, Mobile, Front end Development, APi integration, 3rd party vendor software experience. Solution Architecture with Cloud hosted applications. </p><p>This is a Techie Solutions Architect Direct Hire position up to $150K BASE PLUS 15% Bonus + PERKS! For immediate / confidential consideration on this Direct Hire IT opportunity, it is best to call me directly or message me on LinkedIn, Carrie Danger, SVP Technology & Digital Practice / Permanent Placement Division, Iowa & Nebraska @ My Direct Office #: 515-259-6087 or my cell is 515-991-0863 AND e-mail resume confidentially to Carrie Danger – My direct email address is on my LinkedIn profile </p>
We are looking for a skilled Microsoft 365 Adoption & Enablement Specialist to join our team in West Des Moines, Iowa. In this long-term contract role, you will play a key part in driving the successful adoption of Microsoft 365 features and updates across the organization. By bridging the gap between evolving technologies and business needs, you will help ensure new capabilities are implemented securely, compliantly, and with measurable value.<br><br>Responsibilities:<br>• Monitor the Microsoft 365 roadmap, message center updates, and release notes to stay informed about upcoming features.<br>• Collaborate with product owners to analyze new and updated Microsoft 365 functionalities and assess their potential impact.<br>• Evaluate business value, risks, compliance requirements, and technical readiness for new capabilities in partnership with relevant stakeholders.<br>• Develop strategies and plans to roll out approved Microsoft 365 features, ensuring seamless implementation across teams.<br>• Create user-friendly documentation, FAQs, and best practices to support adoption efforts.<br>• Collect feedback from users and stakeholders while tracking adoption metrics to measure success.<br>• Identify opportunities to enhance productivity by optimizing the use of Microsoft 365 tools.<br>• Simplify technical concepts to make them accessible for non-technical audiences.<br>• Utilize strong collaboration and presentation skills to effectively communicate changes and updates.<br>• Maintain a proactive approach to learning and adapting to new tools and technologies.
<p>Robert Half is working with a fast-growing healthcare organization in <strong>West Des Moines</strong> seeking a compassionate and efficient <strong>Administrative Assistant</strong> to support clinic operations!</p><p><br></p><p>Responsibilities:</p><p>Greet and assist patients and visitors</p><p>Support scheduling, appointment reminders, and provider calendars</p><p>Maintain accurate records and assist with document management</p><p>Coordinate communication between departments, providers, and patients</p><p>Assist with basic billing, insurance verification, and data entry</p><p><br></p><p>If you thrive in a mission-driven environment and enjoy supporting both staff and patient needs, this role is perfect for you! Please apply through our Robert Half website today! </p>
We are looking for a skilled Payroll Manager to oversee payroll operations for a large team in Johnston, Iowa. This contract position involves managing payroll processes, ensuring compliance with regulations, and collaborating closely with organizational leaders. The role requires adaptability, a proactive approach, and a commitment to delivering accurate and timely payroll services.<br><br>Responsibilities:<br>• Manage bi-weekly payroll processing for approximately 2,500 employees, ensuring accuracy and timeliness.<br>• Oversee the finalization of payroll after initial processing by individual communities.<br>• Ensure adherence to all regulatory requirements and compliance standards related to payroll.<br>• Collaborate with directors and leadership teams to maintain clear communication on payroll matters.<br>• Supervise and support a Payroll Specialist, providing guidance and leadership.<br>• Address challenges in payroll operations with a solution-oriented mindset and adaptability.<br>• Take full ownership of the payroll process, ensuring smooth operations and resolving issues effectively.<br>• Continuously learn and grow within the role to enhance payroll expertise and efficiency.
<p>Our client is looking for a skilled Treasury Accountant to join their team in Des Moines, Iowa. This role is essential in ensuring the smooth execution of cash management operations, including fund transfers, reconciliations, and accurate record-keeping. You will play a key part in maintaining financial efficiency and supporting organizational practices.</p><p><br></p><p>Responsibilities:</p><p>• Oversee daily cash movements, including wire transfers and fund allocations.</p><p>• Perform detailed reconciliations of cash accounts to ensure accuracy and compliance.</p><p>• Manage instructions for transferring funds to support investment and trading activities.</p><p>• Verify trade transactions and ensure proper system recording and documentation.</p><p>• Collaborate on projects aimed at enhancing cash movement processes and implementing efficient controls.</p><p>• Support the onboarding of new banking systems and integrate them into cash flow operations.</p><p>• Establish best practices for treasury operations to streamline workflows and optimize performance.</p><p>• Monitor wire transfers and ensure timely execution of funding requirements.</p><p>• Provide insights and recommendations for improving treasury functions and financial processes.Our </p>
<p>We are looking for a skilled Quality Assurance Analyst to join our team in Des Moines, Iowa. This long-term contract position offers an excellent opportunity to contribute to the quality and accuracy of agent-facing applications and policy submission workflows. The ideal candidate will bring hands-on experience in quality assurance processes, a strong understanding of annuity systems, and expertise in testing tools and methodologies.</p><p><br></p><p>Responsibilities:</p><p>• Perform thorough testing of agent-facing applications to ensure policy submission workflows are accurate and efficient.</p><p>• Validate policy inputs and system behaviors using tools like AN4, Affirm, and FireLight.</p><p>• Support document scanning processes, including indexing pages, locating documents in Ignite, and ensuring proper routing.</p><p>• Conduct testing for both physical scanner operations and digital drag-and-drop scanning workflows.</p><p>• Maintain regression test suites for assigned applications and ensure test cases align with business requirements.</p><p>• Utilize Jira for tracking and managing test cases and defects.</p><p>• Collaborate with team members to improve QA processes and implement new testing techniques.</p><p>• Apply mathematical skills and attention to detail to analyze and synthesize complex information.</p><p>• Ensure customer service excellence by providing clear communication and addressing inquiries effectively.</p><p>• Drive improvements in testing tools and methodologies while adhering to the software development life cycle.</p>
