We are looking for a proactive and organized Administrative Assistant to join our team in Parsippany, New Jersey. This role is ideal for someone who thrives in a fast-paced environment, enjoys managing office operations, and is eager to contribute to the smooth functioning of a growing firm. As the first point of contact for visitors and staff, you will play a pivotal role in maintaining a detail-oriented and welcoming atmosphere.<br><br>Responsibilities:<br>• Serve as the primary receptionist by welcoming visitors, answering phone calls, and maintaining a detail-oriented front desk environment.<br>• Coordinate office operations, including ordering supplies, scheduling equipment maintenance, and managing lunch orders.<br>• Handle all incoming and outgoing mail, FedEx packages, and courier deliveries efficiently.<br>• Provide administrative assistance with tasks such as licensing, contracts, compliance, and general office management.<br>• Maintain organized records and files to support seamless day-to-day operations.<br>• Assist with billing processes and other administrative projects as needed.<br>• Ensure the office environment remains organized, functional, and equipped for staff productivity.<br>• Support team members with ad-hoc tasks to facilitate project completion and deadlines.
<p>We are looking for a detail-oriented Administrative Assistant to join our team in Fairfield, New Jersey. In this long-term contract role, you will play a key part in supporting various administrative tasks and ensuring smooth communication across departments. This position offers the opportunity to work in a collaborative environment while managing essential day-to-day operations.</p><p><br></p><p>Responsibilities:</p><p>• File claims with Apple Support and coordinate directly with freight carriers such as FedEx.</p><p>• Organize and update orders using Excel and other database tools to maintain accurate records.</p><p>• Communicate with departments including Purchasing and Warehouse to manage order substitutions, cancellations, and refunds.</p><p>• Complete and process forms while ensuring information is accurately maintained across different systems.</p><p>• Answer inbound calls professionally and provide assistance or route inquiries appropriately.</p><p>• Perform receptionist duties, including welcoming visitors and managing front desk operations.</p><p>• Support data entry tasks to ensure timely and accurate input of information.</p><p>• Collaborate with team members to address administrative needs and streamline workflows.</p><p>• Maintain documentation and ensure compliance with company policies and procedures.</p>
We are looking for a dedicated and detail-oriented Office Assistant to join our team in New York, New York. This long-term contract position is ideal for someone who enjoys administrative tasks and thrives in a detail-oriented office environment. The role involves supporting daily operations and ensuring the smooth functioning of clerical processes.<br><br>Responsibilities:<br>• Greet visitors and manage front desk activities with efficiency and attention to detail.<br>• Organize and scan documents to maintain accurate digital records.<br>• Answer incoming phone calls and address inquiries or direct them to the appropriate department.<br>• Perform general clerical tasks, including filing, data entry, and scheduling.<br>• Coordinate office supplies and maintain an organized workspace.<br>• Assist with preparing and distributing internal communications.<br>• Support team members with administrative needs and special projects.<br>• Ensure confidentiality and accuracy in handling sensitive information.<br>• Maintain a positive and welcoming environment for staff and guests.
<p>We are looking for an organized and personable Administrative Assistant to join our team on a long-term contract basis in Maywood, New Jersey. In this role, you will provide essential administrative support, ensuring smooth daily operations and assisting residents with their needs. This position requires excellent communication skills, attention to detail, and the ability to manage multiple tasks efficiently.</p><p><br></p><p>Responsibilities:</p><p>• Welcome and assist guests in a courteous and detail-oriented manner.</p><p>• Manage incoming work orders and ensure timely processing.</p><p>• Coordinate and schedule appointments with accuracy.</p><p>• Provide support with clubhouse rental forms and related documentation.</p><p>• Offer assistance to residents by addressing their inquiries and concerns.</p><p>• Maintain the cleanliness and organization of the office environment.</p><p>• Answer inbound phone calls and direct them as necessary.</p><p>• Perform data entry tasks with precision and efficiency.</p><p>• Collaborate with team members to ensure seamless office operations.</p>
• Order management, handling logistics move<br>• CPG supplier based position<br>• CSR practices and policies<br>• Analytical skills<br>• Orders will be in EDI<br>• RMA - return authorization<br>Focus Responsibilities:<br>• Maximize the cost efficiency of customer shipments by optimizing ship with opportunities<br>• Track efficiency gains of ship with functionality and provide updates to customer service and cross functional stakeholders<br>General Responsibilities:<br>• Execute the complete order processing cycle, including receipt of purchase orders, confirmation of inventory and delivery dates, and follow-up with all parties involved (Sales, Brokers, Marketing, Finance, Supply Chain, Warehouses, Carriers and Customers) until the orders are delivered to the customers.<br>• Maximize on-time shipping, delivery and fill rates<br>• Process orders using SAP Order Management.<br>• Assist customers in streamlining order processing, improving customer logistics performance and total cost-to-serve<br>• Minimize OS& Ds and customer claims for non-compliance<br>• Meet with key customers to review performance and address issues.<br>• Maintain strong communication with internal (Supply Chain, Marketing, Sales, Finance, IT) and external partners.<br>• Create reports and analysis to support customer service & logistics<br>• Support EDI interfaces with customers.<br>• Utilize Excel, SAP and propriety systems to track shipments through warehouses and carriers.<br>• Manage multiple accounts: receive POs, allocate inventory, confirm delivery dates, and coordinate on-time deliveries with warehouses and carriers.<br>• Manage returns, credit and claims processes.<br>• Initiate and support continuous process improvement.<br>• Analyze and propose improvements to overall cost-to-serve for key accounts<br>Who we are looking for:<br>• Strong SAP and ATP required<br>• Advanced Microsoft Excel Skills (Vlookup, Pivot Tables a must)<br>• VMI Direct experience or knowledge a plus<br>• College degree in a Business discipline<br>• Minimum of 3 years of experience in customer service in the fast-moving consumer goods industry, preferable food & beverage<br>• Well organized with attention to detail<br>• Ability to work well in a group and independently<br>• Solid understanding of transportation, warehousing and supply chain best practices<br>• Strong follow up skills<br>• Ability to work under pressure with specific deadlines while multi-tasking<br>• Ability to set priorities and solve problems<br>• Effective influencing skills<br>• Experience with VMI and EDI a plus<br>• Some travel required
<p>We are looking for a success-driven, bilingual Sales & Customer Care Consultant to join our team in Bergen County, New Jersey, on a contract basis. In this role, you will be responsible for delivering outstanding service to our customers while contributing to the overall success of the department. If you thrive in a fast-paced environment and enjoy solving customer inquiries, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Provide exceptional customer service by addressing inquiries professionally and efficiently.</p><p>• Proactively identify and resolve potential issues to ensure a seamless customer experience.</p><p>• Assist customers with a wide range of queries, including product information, returns, delivery, payments, and account registration.</p><p>• Achieve department goals by meeting individual targets related to sales, quality, and productivity.</p><p>• Collaborate with team members and other departments to enhance service delivery and share knowledge.</p><p>• Handle inbound and outbound calls, ensuring timely and accurate communication.</p><p>• Manage email correspondence and data entry tasks with attention to detail.</p><p>• Schedule appointments and process orders accurately using relevant systems and tools.</p>
<p>We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Fairfield, New Jersey. In this role, you will play an integral part in ensuring customer satisfaction by managing orders, addressing client needs, and collaborating with internal teams to drive program success. This is a fast-paced position that requires exceptional communication and organizational skills.</p><p><br></p><p>Responsibilities:</p><p>• Manage orders and inventory using Microsoft Dynamics GP, ensuring accuracy and efficiency.</p><p>• Handle product returns, warranty claims, and other customer-related issues with professionalism.</p><p>• Generate and maintain detailed reports for sales teams and clients, providing valuable insights.</p><p>• Monitor and update data related to backorders, shipments, and cancellation rates to maintain client satisfaction.</p><p>• Collaborate closely with various departments to ensure seamless execution of programs and customer initiatives.</p>
We are looking for a dedicated Customer Service Representative to join our team in Clifton, New Jersey. This is a Contract to permanent position offering an excellent opportunity to work in a dynamic environment supporting physicians and their educational needs. The role involves monitoring live chats, managing inquiries, and ensuring seamless communication during educational courses.<br><br>Responsibilities:<br>• Facilitate live chat sessions during educational courses, ensuring prompt and accurate responses to inquiries.<br>• Provide support to physicians attending live stream sessions, addressing questions and resolving issues.<br>• Oversee communication channels during courses held on Fridays, Saturdays, and Sundays.<br>• Collaborate with team members in the office during weekdays to prepare for upcoming courses.<br>• Ensure smooth operation of live streams and troubleshoot any technical challenges.<br>• Maintain detailed records of interactions and inquiries for future reference.<br>• Deliver exceptional customer service through inbound and outbound calls.<br>• Assist with order entry tasks, ensuring all data is accurate and up-to-date.<br>• Respond to customer inquiries with professionalism and efficiency.<br>• Proactively identify and communicate opportunities for process improvement.
We are looking for a dedicated Customer Service Representative to join our team in New York, NY. This is a long-term contract position within the non-profit sector, offering an opportunity to provide outstanding service and support to our clients. The ideal candidate will have a passion for customer care and a strong ability to manage inquiries efficiently and with attention to detail.<br><br>Responsibilities:<br>• Respond to incoming calls promptly and provide accurate information to customers.<br>• Ensure customer inquiries are handled with attention to detail and resolved effectively.<br>• Process orders and maintain accurate records using internal systems.<br>• Assist with outbound calls to follow up on customer requests or provide additional support.<br>• Collaborate with team members to improve customer service processes and ensure client satisfaction.<br>• Maintain a courteous and detail-oriented approach during all customer interactions.<br>• Troubleshoot and resolve customer concerns while adhering to company policies.<br>• Provide detailed updates and documentation for all customer interactions.<br>• Stay informed about organizational offerings to provide accurate responses.<br>• Escalate complex issues to the appropriate department when necessary.
We are looking for a success-driven and detail-oriented Customer Service Representative to join our team on a long-term contract basis. Based in Jamaica, New York, this position involves delivering exceptional support to customers by addressing inquiries and resolving issues efficiently. This role offers an excellent opportunity to build strong customer relationships while contributing to a dynamic work environment.<br><br>Responsibilities:<br>• Provide attentive and detail-oriented support to customers by answering inbound calls and addressing their concerns effectively.<br>• Handle customer inquiries regarding orders, ensuring prompt and accurate order entry.<br>• Maintain a positive and empathetic approach when assisting customers with their needs.<br>• Collaborate with team members to resolve customer issues and improve service quality.<br>• Document customer interactions and follow up on unresolved matters to ensure satisfaction.<br>• Respond to both inbound and outbound calls to assist with various customer requests.<br>• Uphold company standards for customer service and maintain a high level of excellence.<br>• Adapt to changing customer needs and provide tailored solutions.<br>• Manage multiple tasks simultaneously while maintaining attention to detail.<br>• Contribute to team goals by sharing insights and best practices.
We are looking for a skilled Customer Service Representative to join our team in New York, New York. This is a Contract to permanent position within the dynamic Real Estate & Property industry. The role requires a detail-oriented individual with excellent communication skills and the ability to handle customer inquiries professionally and efficiently.<br><br>Responsibilities:<br>• Respond to inbound and outbound customer calls, ensuring a positive and helpful experience.<br>• Address customer inquiries via email correspondence in a timely and accurate manner.<br>• Perform data entry tasks to maintain and update customer records accurately.<br>• Utilize Microsoft Excel and Word to manage and organize information effectively.<br>• Schedule appointments and coordinate with customers and internal teams.<br>• Process order entries while maintaining a high level of attention to detail.<br>• Apply call center and customer service expertise to resolve issues promptly.<br>• Use Yardi software to assist with property management-related tasks, if applicable.<br>• Collaborate with other departments to ensure seamless customer support.
<p>We are looking for a detail-oriented Account Administrator to join our client's team in New York, New York. In this role, you will play a pivotal part in managing inventory processes, supporting account-related tasks, and ensuring operational efficiency. This position is ideal for someone with a strong administrative background and a passion for organization.</p><p><br></p><p>Responsibilities:</p><p>• Oversee inventory tracking systems to ensure accurate asset management and reporting.</p><p>• Perform annual physical inventories and reconcile discrepancies to maintain accurate records.</p><p>• Manage account-related administrative tasks, including data entry and documentation.</p><p>• Collaborate with assembly line teams to ensure proper inventory allocation and usage.</p><p>• Coordinate with various departments to streamline inventory processes and improve efficiency.</p><p>• Generate detailed reports on inventory levels and account statuses for management review.</p><p>• Assist in the preparation and execution of annual inventory audits.</p><p>• Monitor asset inventory levels and recommend adjustments to prevent shortages or overstock.</p><p>• Provide administrative support to sales representatives and other team members as needed.</p><p><br></p><p>If this person is you, please apply to victoria.iacoviello@roberthalf</p>
We are looking for a detail-oriented Customer Service Representative to join our team in East Rutherford, New Jersey. In this Contract to permanent position, you will play a key role in delivering exceptional service to our clients while collaborating with internal and external stakeholders to ensure smooth operations. This role requires strong communication skills, a proactive mindset, and the ability to manage customer needs efficiently.<br><br>Responsibilities:<br>• Build and maintain strong relationships with customers to ensure satisfaction and loyalty.<br>• Prepare and provide accurate quotes to customers in a timely manner.<br>• Process orders by entering them into the system and confirming details with customers.<br>• Offer support to the Sales team by managing quotations, delivery updates, and order reports.<br>• Address customer inquiries regarding order status, shipments, and any backorder situations.<br>• Resolve operational issues related to deliveries, invoicing, and returns with a focus on customer satisfaction.<br>• Collaborate with supply chain, logistics, and sales departments to deliver top-notch customer service.<br>• Participate in daily shipping activities, including preparing shipping documents and maintaining accuracy.<br>• Conduct regular calls with customers to review service quality and address any concerns.
