5 results for It Operations Manager in Danbury, CT

Customer Service & Operations Manager

Cromwell, CT
onsite
Permanent
100000 - 120000 USD / Yearly
Customer Service & Operations ManagerDirect-Hire / Permanent positionRobert Half contact: Drew.Schroll@RobertHalf com. Robert Half is partnering with a leading distributor to fill a critical Customer Service & Operations Manager. In this executive-level position that is reporting to the President, you will shape and execute operational strategy across multiple departments units customer service and inside sales, purchasing, and warehousing. This is an opportunity to transform business operations, optimize processes, and drive long-term company success. Responsibilities:<ul><li>Create actionable strategies for both day-to-day operations and long-term initiatives, ensuring organizational objectives are achieved.</li><li>Help enhance customer experience and boost sales</li><li>Broaden and diversify customer base</li><li>Define, measure, and report on operational performance metrics such as service level, cost containment, delivery accuracy, and inventory management.</li><li>Collaborate directly with executive management to set budgets, resource plans, and continuous improvement priorities.</li><li>Promote a collaborative work culture dedicated to accountability and high performance.</li><li>Manage warehouse staff and their activity (receiving and storage to order fulfillment and shipping, introducing process improvements to maximize productivity and safety).</li><li>Analyze ERP and operational data to uncover trends, address bottlenecks, and enhance workflow visibility.</li><li>Oversee Procurement Manager and operations, cultivating strong vendor relationships, negotiating contracts, and managing supplier incentives to benefit the organization.</li><li>Align purchasing activity with sales and marketing goals to drive profitable growth.</li><li>Champion inventory accuracy, optimizing turnover rates and minimizing product obsolescence through proactive planning and analytics.</li><li>Standardize operational procedures and leverage technology solutions to connect and streamline processes between sales, IT, finance, and customer service.</li><li>Mentor, motivate, and develop departmental leaders through coaching and performance management, supporting professional advancement and cross-functional teamwork.</li></ul>Qualifications:<ul><li>Bachelor’s degree</li><li>10+ years of related operations and supply chain management experience</li><li>Oversight of warehouse and purchasing functions</li><li>Noted strength in creating and hitting KPIs and cost efficiency.</li><li>ERP system experience</li><li>History of building, developing, and inspiring high-performing teams in fast-paced environments.</li></ul> For immediate consideration, please apply today and/or email your resume to Drew.Schroll@RobertHalf com. All inquiries will remain confidential.
2026-03-06T00:00:00Z

Director of Operations

Prospect, CT
onsite
Permanent
115000 - 135000 USD / Yearly
Director of Operations - Manufacturing Industry*Fully onsite role, 5 days per week in office* Robert Half contact: Drew.Schroll@RobertHalf com. Robert Half is seeking an accomplished Director of Operations for our valued manufacturing client. In this impactful role, you’ll provide hands-on leadership to oversee production, warehouse, and facilities teams—ensuring top performance in manufacturing and assembly operations. Your expertise will further drive efficiencies, automation, and ongoing company growth. This business operates as it's own entity but does have a corporate location with counterparts overseas. Main Responsibilities:<ul><li>Develop and execute production plans aligned with customer demand and sales projections.</li><li>Monitor and manage outstanding orders, proactively adjusting timelines and priorities to guarantee prompt delivery.</li><li>Optimize inventory of assembled components and finished goods to quickly meet customer needs without inflating costs.</li><li>Create, enforce, and continuously improve standardized production and assembly processes for better quality and reliability.</li><li>Take the lead on process enhancement initiatives, targeting productivity gains, cost reduction, and minimized waste.</li><li>Track operational KPIs, oversee departmental budgets, and implement corrective measures as required.</li><li>Serve as the main point of contact for operations updates to senior leadership, raising concerns and recommending solutions as appropriate.</li><li>Coordinate with sales, customer service, and other cross-functional teams to address rush orders, special requests, and customer questions.</li><li>Ensure all practices comply with company policies and industry regulations.</li><li>Maintain a workplace focused on safety, efficiency, and organization.</li></ul>Leadership Responsibilities:<ul><li>Direct and support a diverse team—including production, technical, and logistics personnel—delegating tasks to meet dynamic production goals.</li><li>Assess and adjust staffing to handle current and upcoming business needs.</li><li>Lead recruitment and onboarding for your department.</li><li>Provide guidance, mentorship, and performance reviews; address any issues in accordance with company policy.</li><li>Foster a collaborative culture built on accountability and mutual success.</li></ul>Ideal Experience:<ul><li>10+ years overseeing operations in a manufacturing environment.</li><li>Thorough understanding of production flows, automated assembly, and manufacturing equipment.</li><li>Recognized for organizational and leadership abilities; capable of handling multiple priorities at once.</li><li>Excellent communication, analytical, and problem-solving skills.</li><li>Experienced working in and building highly engaged teams.</li></ul>**Our client has a very strong benefits package including multuple healthcare plan options, retirement plan and match, paid time off, and other fringe benefits. For immediate consideration, please apply today and/or email your resume to Drew.Schroll@RobertHalf com. All inquiries will remain confidential.
2026-03-09T00:00:00Z

Development Operations Manager

Norwalk, CT
onsite
Temporary
22 - 25 USD / Hourly
We are looking for an experienced Development Operations Manager to join our team in Norwalk, Connecticut. In this long-term HYBRID contract position, you will play a vital role in ensuring the efficiency and accuracy of donor data management and fundraising operations within our non-profit organization. This role is central to managing donor contributions, creating reliable processes, and supporting strategic fundraising initiatives that advance our mission. Responsibilities:• Oversee the processing of philanthropic contributions, ensuring all donations are accurately recorded and acknowledged in a timely manner.• Collaborate with the Finance team to log incoming donations, manage deposits, and reconcile financial records with fundraising data.• Administer the donor database, maintaining accurate records of gifts, donor information, and campaign tracking.• Generate donor acknowledgment letters and tax receipts in alignment with organizational standards.• Develop and maintain workflows to ensure consistent and efficient donation processing and documentation.• Create and analyze fundraising reports and dashboards to track donor engagement and campaign performance.• Identify trends in donor giving to support retention strategies and revenue growth.• Train staff on donor database best practices and provide ongoing support for data entry and reporting.• Support fundraising campaigns through donor segmentation, prospect tracking, and strategic list management.• Recommend and implement process improvements to optimize fundraising operations.
2026-03-09T00:00:00Z

Legal Operations Analyst

Brentwood, NY
onsite
Permanent
100000 - 125000 USD / Yearly
The Legal Practice / Project & Knowledge Analyst supports the ongoing development and enhancement of legal practice management tools, project workflows, and knowledge management systems for our client. This role collaborates with legal, operations, and technology teams to strengthen matter management, streamline knowledge sharing, and boost efficiency across the client’s legal platform. By gathering requirements, mapping workflows, and championing new technologies, the Analyst plays an essential role in optimizing collaboration, resource planning, and client service delivery. Key Responsibilities: Project & Task Support<ul><li>Partner with attorneys, project leads, and operations teams to identify needs and define requirements for legal project management, knowledge sharing, and support tools.</li><li>Assist with and facilitate workshops, process mapping, and design sessions to uncover workflow gaps and support prototyping of more efficient solutions.</li><li>Research and evaluate legal technology and knowledge management platforms, and provide recommendations for adoption or enhancement of new solutions.</li><li>Develop and present clear documentation, operational reports, and recommendations to address challenges and improve legal team performance.</li></ul>Collaboration & Communication<ul><li>Work cross-functionally to implement legal project management systems and knowledge repositories that align with our client’s goals.</li><li>Act as an intermediary between legal staff and technical experts, ensuring alignment on requirements and effective solution delivery.</li><li>Contribute to training and onboarding initiatives for legal teams, encouraging adoption and effective use of new tools and processes.</li></ul>Operational Execution & Maintenance<ul><li>Create and maintain documentation for workflows, knowledge assets, and project templates that promote consistency and knowledge sharing.</li><li>Support the rollout, ongoing maintenance, and optimization of legal technology platforms including project management tools and collaboration systems.</li><li>Monitor system usage and effectiveness, capturing user feedback to guide updates and improvements.</li></ul>Continuous Improvement<ul><li>Analyze feedback and data to identify opportunities for improved legal project management and knowledge sharing processes.</li><li>Stay informed on trends in legal operations, knowledge management, and technology, proactively recommending innovative process enhancements.</li><li>Help standardize scalable best practices to increase legal team productivity and ensure excellent client service.</li></ul>
2026-02-05T00:00:00Z

Development Operations Coordinator

Southport, CT
onsite
Temporary
22 - 28 USD / Hourly
A mission-driven nonprofit is looking for a Development Operations Coordinator to keep fundraising operations running smoothly during a key transition. If you love clean data, donor experience, and making systems hum — this one’s for you. Hybrid: On-site Tuesday–ThursdayRemote Monday & Friday Own all gift processing + donor acknowledgmentsKeep the CRM (DonorPerfect required) accurate, organized, and optimizedBuild reports + dashboards that help fundraising leaders make smarter decisionsMaintain data quality, workflows, and process consistencySupport the team with lists, segmentation, and donor insights
2026-03-06T00:00:00Z