<p>We are looking for an experienced Development Operations Manager to join our team in Norwalk, Connecticut. In this long-term <strong>HYBRID </strong>contract position, you will play a vital role in ensuring the efficiency and accuracy of donor data management and fundraising operations within our non-profit organization. This role is central to managing donor contributions, creating reliable processes, and supporting strategic fundraising initiatives that advance our mission.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the processing of philanthropic contributions, ensuring all donations are accurately recorded and acknowledged in a timely manner.</p><p>• Collaborate with the Finance team to log incoming donations, manage deposits, and reconcile financial records with fundraising data.</p><p>• Administer the donor database, maintaining accurate records of gifts, donor information, and campaign tracking.</p><p>• Generate donor acknowledgment letters and tax receipts in alignment with organizational standards.</p><p>• Develop and maintain workflows to ensure consistent and efficient donation processing and documentation.</p><p>• Create and analyze fundraising reports and dashboards to track donor engagement and campaign performance.</p><p>• Identify trends in donor giving to support retention strategies and revenue growth.</p><p>• Train staff on donor database best practices and provide ongoing support for data entry and reporting.</p><p>• Support fundraising campaigns through donor segmentation, prospect tracking, and strategic list management.</p><p>• Recommend and implement process improvements to optimize fundraising operations.</p>

• Proven experience in donor data management and fundraising systems, with knowledge of platforms like DonorPerfect.<br>• Strong organizational skills and attention to detail in managing donor contributions and financial records.<br>• Proficiency in creating reports and analyzing data to support fundraising strategies.<br>• Ability to collaborate across teams and provide training on database practices.<br>• Knowledge of donor communication standards, including acknowledgment letters and tax receipts.<br>• Experience in identifying opportunities for donor retention and revenue growth.<br>• Competence in process optimization and workflow development within a fundraising context.<br>• Effective communication skills to support team collaboration and donor engagement.

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