We are looking for an experienced IT Helpdesk specialist to join our team in New York, New York. This role requires working on-site five days a week, providing comprehensive technical support to approximately 350 users both locally and remotely. The ideal candidate will bring a strong background in Microsoft technologies and a proactive approach to troubleshooting and problem-solving.<br><br>Responsibilities:<br>• Deliver timely and effective technical support to local and remote users, addressing hardware, software, and network issues.<br>• Manage and maintain Microsoft Active Directory and Entra Identity systems to ensure seamless user access and security.<br>• Configure, deploy, and support Windows 365 Cloud PCs and Microsoft Surface or Lenovo X1 Carbon laptops.<br>• Administer Microsoft Intune and Group Policy to oversee device management and security policies.<br>• Provide support for Microsoft Office Suite applications, ensuring optimal functionality for end users.<br>• Troubleshoot and resolve VPN connectivity problems to ensure secure and reliable remote access.<br>• Utilize ticketing systems to track, prioritize, and resolve service desk requests efficiently.<br>• Offer assistance with specialized software such as Bluebeam, TeamViewer, and Sage 50 Accounting Software as needed.<br>• Collaborate with team members to enhance IT processes and improve overall user experience.<br>• Maintain detailed documentation of issues, solutions, and system configurations for future reference.
We are looking for an experienced Help Desk/Desktop Support Analyst to join our team in Hoboken, New Jersey. In this role, you will provide hands-on technical assistance to faculty, staff, and end users, ensuring smooth computing operations and resolving issues with a focus on excellent customer service. This is a long-term contract position that requires a proactive problem solver with strong technical knowledge and outstanding communication skills.<br><br>Responsibilities:<br>• Provide comprehensive Level 1 and Level 2 technical support to faculty, staff, and end users, addressing hardware, software, and connectivity issues.<br>• Manage and prioritize support requests using Freshservice, ensuring timely and accurate resolution.<br>• Troubleshoot and resolve issues across Windows and Mac environments, including remote access and connectivity challenges.<br>• Set up and maintain peripherals, assist with equipment disconnects/reconnects, and support device-related concerns.<br>• Configure and manage devices and endpoints using Microsoft Intune to ensure optimal performance.<br>• Escalate complex technical issues following established procedures to ensure swift resolution.<br>• Maintain detailed and accurate documentation of support activities and ticket updates.<br>• Deliver customer-focused assistance with attention to detail, efficiency, and reliability.
We are looking for a skilled Desktop Support Analyst to join our team in New York, New York. In this long-term contract position, you will play a vital role in providing exceptional IT support to ensure smooth operations for local and remote workstations. This is an onsite role requiring your presence five days a week.<br><br>Responsibilities:<br>• Deliver prompt and efficient IT support to address technical issues and minimize disruption.<br>• Manage and respond to incoming support tickets through the Service Desk system.<br>• Prioritize and resolve tickets systematically, ensuring urgent matters are handled first.<br>• Adjust configurations, utilities, and software settings for both local and remote systems.<br>• Maintain clear and detailed documentation of IT processes and resolution methods.<br>• Collaborate on special projects to enhance IT services and infrastructure.
We are seeking a detail-oriented Purchasing Agent to join our team in Stratford, Connecticut. This Contract to permanent position requires a proactive individual who excels in vendor management, purchasing processes, and customer service. The ideal candidate will play a key role in ensuring timely procurement of parts, maintaining strong relationships with vendors, and delivering exceptional service to both internal and external stakeholders.<br><br>Responsibilities:<br>• Prepare accurate quotes based on technician requests and ensure they are sent to clients within one business day.<br>• Evaluate vendor quotes to secure optimal pricing and quality for clients.<br>• Manage the procurement process by ordering necessary parts in advance to meet scheduled job timelines.<br>• Monitor and track purchase orders, ensuring parts arrive as planned and updating technicians accordingly.<br>• Collaborate with technicians to confirm part requirements and approve vendor-recommended replacements.<br>• Review technician follow-up recommendations and coordinate with internal teams to create new work orders.<br>• Support warehouse operations by verifying inventory for jobs scheduled at least one week ahead.<br>• Maintain market awareness by researching new suppliers and assessing competitor activities to enhance client satisfaction.<br>• Respond promptly to client inquiries and provide regular updates to the client relationship manager.<br>• Address service-related issues by involving technical advisors and resolving client concerns in a detail-oriented manner.
<p>Customer Service / Procurement Specialist</p><p>Our global manufacturing client is seeking a proactive Customer Service / Procurement Specialist to manage customer accounts and sales order processing. This is a growth-focused role with potential advancement to a supervisory position.</p><p>Key Responsibilities:</p><ul><li>Assemble and ship sample packages, ensuring prompt delivery and follow-up.</li><li>Support the sales team with RFQs and pricing </li><li>Enter and acknowledge sales orders accurately and efficiently.</li><li>Maintain direct relationships with assigned customer accounts.</li><li>Prepare customer status reports, quotations, and follow-up communications.</li><li>Process sales invoices and shipping documents.</li><li>Complete special projects as assigned and provide administrative support </li><li>Assist in packing and shipping finished orders with required paperwork.</li></ul><p> </p><p>Requirements:</p><ul><li>2+ years’ experience in manufacturing, supply chain, customer service, or account management.</li><li>Detail-oriented with strong organizational and communication skills.</li><li>Comfortable with order entry systems and standard office software.</li><li>Professionalism and the ability to manage multiple tasks and priorities.</li></ul><p> </p><p>This is a fantastic opportunity to join a global, multi-location company with excellent benefits and professional development.</p><p>Apply today or send your resume to Kelsey.Ryan@roberthalf(.com) </p>
<p>We are looking for an experienced Airtable Management Support Specialist to oversee and enhance Airtable systems for a diverse range of operational needs. This role involves ensuring data integrity, streamlining workflows, and providing user support to optimize team efficiency. As a long-term contract position, this opportunity is ideal for a proactive individual with strong attention to detail who is eager to contribute to high-impact projects.</p><p><br></p><p>Responsibilities:</p><p>• Conduct routine reviews of Airtable data to ensure accuracy and consistency across various tables and bases.</p><p>• Resolve discrepancies in data and implement improvements to streamline processes.</p><p>• Design and optimize Airtable structures, including fields, views, interfaces, and automations, to enhance usability.</p><p>• Facilitate integrations between Airtable and other platforms, such as Zapier or Make.com, to improve workflow efficiency.</p><p>• Document processes related to Airtable systems and ensure the team has access to updated resources.</p><p>• Develop and test new automations to reduce repetitive tasks and improve productivity.</p><p>• Provide first-level support for users encountering issues with Airtable and assist with troubleshooting.</p><p>• Create training materials and deliver guidance to new or existing users to enhance their proficiency.</p><p>• Manage user permissions and security settings within Airtable to ensure compliance and data safety.</p><p>• Generate customized views and filters to support reporting needs and assist with data extraction for presentations.</p>
<p>Our client in the Lower Fairfield, CT area has an opening for an Interim Accounting Manager. The Interim Accounting Manager will support critical accounting operations during the year-end close, reporting cycle, and annual audit process. The position requires someone with strong attention to detail, a solid accounting background, and the ability to thrive in a dynamic, fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Oversee and ensure the accurate and timely completion of monthly financial close processes.</p><p>• Prepare and review balance sheet reconciliations to maintain accuracy and compliance.</p><p>• Support accounts payable by processing invoices and managing payment applications effectively.</p><p>• Collaborate with external auditors by preparing essential deliverables for annual audits.</p><p>• Assist in integrating financial data from acquired companies into the existing accounting system.</p><p>• Conduct detailed financial analysis and handle ad hoc projects as required.</p><p>• Maintain compliance with accounting standards and provide solutions for complex financial challenges.</p><p>• Manage journal entries and ensure proper documentation for year-end audits.</p><p>• Coordinate with internal and external teams to facilitate seamless accounting operations.</p><p><br></p><p>If you are interested in this Interim Accounting Manager position, please email your resume in a Word format to joseph.colagiacomo@roberthalf with the subject line: "Interim Accounting Manager"</p>
<p><strong>Key Responsibilities:</strong></p><ol><li><strong>Agile Leadership & Scrum Master Responsibilities:</strong></li></ol><ul><li>Facilitate all Scrum ceremonies (Daily Stand-ups, Sprint Planning, Sprint Reviews, and Retrospectives) for Agile teams.</li><li>Coach and mentor development teams on Agile practices, ensuring the adoption and continuous improvement of Agile methodologies.</li><li>Act as a servant leader to remove obstacles and resolve issues that impede the team’s progress.</li><li>Support Product Owners in managing product backlogs and ensuring that work items are clearly defined, prioritized, and understood.</li><li>Collaborate with leadership to ensure alignment of Agile projects with business goals and objectives.</li><li>Track and report on team performance, progress, and velocity metrics to ensure on-time delivery of high-quality products.</li></ul><ol><li><strong>Project Management & Program Oversight:</strong></li></ol><ul><li>Manage and oversee multiple Agile projects from inception to completion, ensuring successful delivery within scope, timeline, and budget.</li><li>Develop and manage project schedules, budgets, and resource allocation, ensuring optimal team productivity and efficiency.</li><li>Support the creation of a Program Management Office (PMO) to standardize and optimize project management processes across the organization.</li><li>Define and implement best practices for project governance, risk management, and stakeholder communication.</li><li>Collaborate with senior management to ensure projects are aligned with organizational strategy and business priorities.</li></ul><ol><li><strong>Stakeholder Management & Communication:</strong></li></ol><ul><li>Serve as the primary point of contact for all stakeholders, including business leaders, team members, and external partners.</li><li>Ensure effective communication and collaboration between cross-functional teams, fostering a transparent and open work environment.</li><li>Report on project and program status, risks, issues, and achievements to IT Project Manager and to executive leadership and key stakeholders when applicable.</li><li>Conduct regular project reviews to ensure alignment with business objectives and adjust project scope as necessary.</li></ul><ol><li><strong>Continuous Improvement & Best Practice Implementation:</strong></li></ol><ul><li>Drive a culture of continuous improvement within teams and across the organization by identifying areas for process improvement and implementing solutions.</li><li>Champion the use of Agile tools and techniques to improve workflow, increase efficiency, and enhance team performance.</li><li>Establish and maintain a robust feedback loop with all teams to gather insights and optimize workflows.</li></ul><ol><li><strong>PMO Establishment & Governance:</strong></li></ol><ul><li>Support the design and implementation of the PMO, establishing frameworks, processes, and guidelines for efficient project delivery.</li><li>Create standardized templates, workflows, and reporting structures to ensure consistent project execution.</li><li>Define key performance indicators (KPIs) and metrics to assess project health and program success.</li><li>Align PMO goals with organizational objectives, ensuring that projects support the overall strategic direction of the business.</li></ul><p><br></p>
<p>We are looking for a dedicated Customer Service Representative to join our team in Norwalk, Connecticut. This is a long-term contract position, offering an excellent opportunity to enhance your customer service skills while contributing to a dynamic team environment. The ideal candidate will be responsible for handling customer inquiries, managing orders, and providing exceptional support to ensure client satisfaction.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to incoming customer inquiries and provide accurate information regarding products and services.</p><p>• Process and manage customer orders efficiently, ensuring all details are accurately recorded.</p><p>• Handle both inbound and outbound calls to address customer needs and resolve issues effectively.</p><p>• Collaborate with internal teams to ensure timely delivery of customer orders and resolve any logistical challenges.</p><p>• Maintain detailed records of customer interactions, transactions, and feedback for future reference.</p><p>• Provide solutions to customer concerns, demonstrating professionalism and empathy.</p><p>• Continuously stay informed about company products and services to offer up-to-date information to clients.</p><p>• Assist with administrative tasks related to customer support and order management.</p><p>• Identify areas for process improvement to enhance customer satisfaction.</p><p>• Ensure compliance with company policies and procedures during all customer interactions.</p>
<p><strong>Job Overview Summary:</strong></p><p><br></p><p>Experienced IT Support Specialist (Tier 2/3) with a strong background supporting fast-paced manufacturing environments. Skilled in diagnosing complex technical issues, managing enterprise systems, and ensuring reliable network and application performance across production and corporate settings. Proficient in Windows Server/AD, M365 administration, ERP and MES support, and manufacturing hardware/software troubleshooting including production floor systems, barcode scanners, printers, PLC-connected devices, and industrial workstations.</p><p><br></p><p><strong>Job Responsibilities:</strong></p><p><br></p><ul><li>Provide advanced technical support for escalated end-user issues, including hardware, software, and peripheral troubleshooting.</li><li>Set up and configure desktops, laptops, mobile devices, monitors, printers, and other office technology.</li><li>Manage onboarding, offboarding, and equipment lifecycle tracking and reporting.</li><li>Diagnose and resolve intermediate network, server (e.g., Active Directory, DHCP, DNS), and Wi-Fi problems; coordinate with internal senior technical resources and external Managed Service Providers (MSPs) for complex issues.</li><li>Actively troubleshoot, resolve, and participate in projects related to intermediate Wi-Fi, server, and network issues, working in close collaboration with the senior internal team or external Managed Service Providers (MSPs).</li><li>Perform onsite installations and upgrades of operating systems, applications, and security patches.</li><li>Manage user accounts in Active Directory, Microsoft 365, and other systems; handle access requests, MFA support, and onboarding/offboarding tasks.</li><li>Respond to and resolve support tickets in the ITSM platform; ensure accurate documentation and timely follow-up.</li><li>Maintain and track IT assets; update inventory records and manage warranty returns or repairs.</li><li>Support audiovisual systems and video conferencing tools in meeting spaces.</li><li>Conduct preventive maintenance on local IT infrastructure to avoid service disruptions.</li><li>Act as a liaison between end users and senior internal IT teams/MSPs, ensuring clear communication and prompt issue resolution for escalated and intermediate technical issues.</li><li>Participate in and contribute to IT projects including deployments, office moves, system migrations, and infrastructure upgrades (network, server, Wi-Fi).</li><li>Remote Support: Provide advanced technical support via phone, email, chat, or remote session.</li><li>Manage, maintain, and troubleshoot the organization's Voice over IP (VoIP) phone system, including user provisioning, call flow configurations, and endpoint support.</li><li>Contribute to team growth by assisting in training and mentoring staff to improve performance, increase customer satisfaction, and drive efficiencies.</li><li>Proactively identify, document, and implement improvements to IT processes, documentation (e.g., knowledge base), and infrastructure to enhance efficiency, reliability, and security</li></ul>
<p>Our client, a globally recognized leader in Sports Commerce, is seeking an experienced Accounting Manager to support payroll accounting operations within a dynamic, multi-entity environment. Reporting into senior accounting leadership, this role is ideal for a hands-on accounting professional who thrives in a fast-paced setting, enjoys leading teams, and values building strong cross-functional partnerships.</p><p><br></p><p>Responsibilities of this position will include:</p><p>• Lead all payroll accounting activities, including daily, weekly, and monthly tracking, analysis, reporting, and reconciliations across multiple business verticals</p><p>• Manage the month-end close process for payroll, including preparation and review of journal entries, accruals (bonus and PTO), estimates, reclasses, and financial statement analysis</p><p>• Oversee self-health accounting, including monthly allocations, vendor payment tracking, and related balance sheet reconciliations</p><p>• Prepare and review payroll-related balance sheet reconciliations and flux analyses, ensuring timely resolution of discrepancies in collaboration with internal teams and external partners</p><p>• Maintain and strengthen internal controls in compliance with GAAP and SOX, while working across multiple ERPs, charts of accounts, and lines of business</p><p>• Supervise, mentor, and develop accounting staff, fostering a high-performance, growth-oriented team environment</p><p>• Partner cross-functionally with HR and HRIS to ensure proper payroll system controls and approved employee data changes</p><p>• Support internal and external audit requests and respond to business inquiries related to labor costs and payroll liabilities</p><p><br></p><p>For immediate consideration please contact Ronny.Cohen@roberthalf.</p>
We are looking for an experienced and detail oriented Receptionist with over six years of expertise to join our team in Brooklyn, New York. This long-term contract position requires a highly organized individual who excels in customer service, communication, and operational support. The ideal candidate will play a pivotal role in ensuring smooth front desk operations, supporting event logistics, and maintaining a welcoming environment for all visitors.<br><br>Responsibilities:<br>• Manage daily front desk operations, including greeting visitors, answering incoming calls, and providing exceptional customer service.<br>• Coordinate and support event planning activities, such as reservations, catering, and audio-visual setups.<br>• Handle multi-line phone systems efficiently, ensuring prompt responses and accurate message delivery.<br>• Collaborate with internal and external partners to streamline event logistics and service delivery.<br>• Maintain accurate records through data entry and review processes, ensuring compliance with specifications.<br>• Schedule and organize conference calls and meetings, ensuring seamless communication and planning.<br>• Utilize Microsoft Office Suites to prepare documents, reports, and presentations.<br>• Monitor and enforce security protocols to maintain a safe and secure environment.<br>• Assist in planning and executing office operations to ensure efficiency and productivity.<br>• Provide administrative support for special projects and tasks as needed.
<p>We are seeking a skilled Accounts Payable Supervisor/Manager to oversee and continually enhance our accounts payable function. This role involves leading a team, managing vendor relationships, and ensuring the accuracy and compliance of payment processes. The ideal candidate will be proactive in optimizing workflow efficiency, developing team members, and maintaining strong financial controls. Success in this position relies on a blend of leadership, technical expertise, and a keen eye for detail to support reliable financial operations.</p>
<p>We are seeking a <strong>Technical Program Product Manager III</strong> to support key initiatives within a large digital advertising organization. This role contributes to internal product tools and advertiser-facing experiences across multiple platforms, partnering closely with engineering, product, and business teams.</p><p>You will own backend marketing infrastructure roadmaps, define technical requirements, assess product tradeoffs, and coordinate cross‑functional execution—including interaction with offshore engineering teams.</p><p><br></p><p><strong>Team Overview</strong></p><p>This role supports two core areas:</p><p><strong>1. Internal Product Launch Tool</strong></p><p>The PMT team manages a critical internal launch tool used to enable Go‑to‑Market support for new advertising products. This includes collaborating with engineering teams to design and deliver scalable, reliable solutions.</p><p><strong>2. Partner & Enterprise Channels</strong></p><p>You will also support a team responsible for advertiser experiences across:</p><ul><li>Advertising management consoles</li><li>DSP‑related workflows</li><li>Partner channel integrations</li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Drive the <strong>roadmap for backend marketing infrastructure components</strong>, including planning, prioritization, and execution.</li><li>Write <strong>clear, detailed technical requirements</strong> for engineering and product teams.</li><li>Analyze and communicate <strong>product tradeoffs</strong> affecting performance, scalability, and user impact.</li><li>Work closely with <strong>offshore engineering teams</strong> to ensure alignment and delivery.</li><li>Partner with internal stakeholders to define features, remove blockers, and track progress.</li><li>Support product launches across internal tools and partner/enterprise channel workflows.</li><li>Apply core leadership behaviors such as <strong>Dive Deep</strong> and <strong>Bias for Action</strong>.</li></ul>
<p><strong>Staff Accountant</strong></p><p>We are seeking a detail-oriented Staff Accountant to support day-to-day accounting operations and contribute to accurate financial reporting. This role partners closely with internal stakeholders and external advisors to ensure smooth financial processes while supporting general administrative and operational needs of the business.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Accounting & Financial Operations</strong></p><ul><li>Support daily accounting activities including accounts payable, accounts receivable, journal entries, and payroll coordination</li><li>Maintain accurate and organized financial records to ensure compliance and audit readiness</li><li>Assist with monthly and periodic close processes</li><li>Support expense tracking, invoice processing, and payment management</li><li>Help monitor costs and support budgeting and expense control efforts</li><li>Assist in preparing and reviewing financial reports such as income statements, balance sheets, and cash flow statements</li><li>Collaborate with external accountants and vendors as needed</li></ul><p><strong>Operational & Administrative Support</strong></p><ul><li>Maintain organized records, contracts, and documentation</li><li>Provide general administrative and scheduling support across the organization</li><li>Assist with vendor management, office-related expenses, and operational coordination</li><li>Support leadership with ad hoc projects, reporting, and administrative tasks as needed</li></ul><p><strong>People & Process Support</strong></p><ul><li>Assist with employee-related administrative processes such as onboarding, benefits coordination, and payroll-related documentation</li><li>Help maintain HR systems and employee records</li><li>Support internal process improvements to increase efficiency and accuracy across accounting and operations</li></ul><p><br></p><p><br></p>
<p>We are looking for an organized and customer-focused Customer Success Specialist to join our team! In this contract role, you will play a crucial part in ensuring client satisfaction by providing outstanding support and gathering information essential for various internal departments. If you have a background in customer service and enjoy solving problems while maintaining strong client relationships, we encourage you to apply!</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to customer inquiries and resolve issues with professionalism and efficiency.</p><p>• Maintain and update client records using CRM tools and databases.</p><p>• Address and resolve complaints to enhance customer satisfaction.</p><p>• Administrative duties as needed: filing, copying, scanning</p><p><br></p>
<p>We are looking for a dedicated Staff Accountant to join our team fully on-site in New Rochelle, New York, on a long-term contract-to-hire basis. This position plays a vital role in supporting various accounting functions, including payroll, accounts payable, and financial reconciliation. The ideal candidate will bring expertise in managing detailed financial processes while ensuring compliance and accuracy. </p><p> </p><p>Key Position Responsibilities · </p><ul><li>Responsible for the payroll process, including upload of the payroll journal entry under the direction of the Accounting Manager, working closely with the HR Manager. Includes payment, analysis and accurate analysis of employee time. </li><li>Responsible for automated processing of employee reimbursements, including creating enhancements within our payroll systems/</li><li>Responsible for credit cards coding, receipt tracking, as needed working in conjunction with the accounting/finance manager. </li><li>Responsible for managing and reconciling the petty cash as needed.</li><li>Responsible for entry of bills, including review of coding and allocations into bill.com. </li><li>Responsible for monthly upload of expenses into accounting system. </li><li>Responsible for upload and maintenance of W-9’s into Bill.com </li><li>Responsible of scanning and recording cash and check deposits, and upload or deposit to the bank. </li><li>Responsible for running and analyzing general ledger reports as needed. </li><li>Responsible for working out a schedule for processing of payments on a weekly basis, in conjunction with cash flow. Works in close coordination with the accounting manager to support the audit process.</li></ul>
<p><strong>Position: Claims Business Technology Consultant – Assistant (Contract)</strong></p><p><strong>Locations (Onsite Required – 5 Days/Week):</strong></p><p>• <strong>Philadelphia, PA</strong></p><p>• <strong>New Haven, CT</strong></p><p>• <strong>Chicago, IL</strong></p><p>• <strong>Troy, MI</strong></p><p><strong>Schedule:</strong> Monday–Friday, <strong>8:00 AM – 4:30 PM</strong>, fully onsite</p><p><strong>Interview Process:</strong> 1 virtual interview + 1 in‑person interview</p><p> </p><p><strong>Position Overview</strong></p><p>The Claims Business Technology Consultant – Assistant provides high‑level administrative and technical support to the Claims Business Consultants (CBC) who manage Commercial Insurance accounts across multiple lines including Workers’ Compensation, Auto, and General Liability.</p><p>This role is highly detail‑oriented and coordination‑heavy, requiring excellent organization, strong follow‑through, and the ability to support complex claim activities. You will collaborate closely with internal stakeholders, external clients, adjusters, and a team of four additional Technical Assistants.</p><p> </p><p><strong>Key Responsibilities</strong></p><p><strong>Meeting Coordination</strong></p><p>• Review loss runs and Special Handling Instructions (SHI) to identify claims meeting CRM criteria</p><p>• Distribute email requests to adjusters and maintain follow‑up diary to ensure 100% return</p><p>• QA/review all CRM forms submitted</p><p>• Generate CRM schedules and notify adjusters of times and call‑in details</p><p>• Compile and distribute complete CRM meeting packages</p><p><strong>Reporting & Data Management</strong></p><p>• Create and distribute customer‑specific loss reports, vendor reports, and ad‑hoc customized reporting</p><p>• Prepare activation forms using information from account profiles and policy lists</p><p>• Maintain CBC database information at renewal (premium + program structure updates)</p><p><strong>Data Quality & Location Code Maintenance</strong></p><p>• Enter and update location codes</p><p>• Monitor claims monthly for correct location coding</p><p>• Research and correct inaccurate codes using internal claim systems</p><p>• Ensure custom data fields for GL/Auto accounts remain accurate</p><p><strong>Special Handling Instruction (SHI) Administration</strong></p><p>• Enter new SHIs based on templates and CBC documentation</p><p>• Update SHIs as changes arise</p><p>• Convert renewal SHIs to current template standards</p><p><strong>Administrative & Client Support</strong></p><p>• Manage calendars, schedule meetings, and support multiple account deadlines</p><p>• Handle heavy inbound email volume with timely and professional communication</p><p>• Facilitate, navigate, and escalate client or internal inquiries as appropriate</p><p>• Provide consistent follow‑up to ensure all outstanding items are completed</p><p>• Collaborate closely with four Technical Assistants to support overall workflow</p>
We are looking for a dedicated Customer Service Representative to join our team in Jamaica, New York. This is a long-term contract opportunity for professionals passionate about delivering exceptional service and maintaining customer satisfaction. The ideal candidate will handle various customer interactions, ensuring a seamless experience while addressing inquiries efficiently.<br><br>Responsibilities:<br>• Respond promptly to inbound calls, addressing customer inquiries and resolving issues with professionalism.<br>• Process and manage order entries accurately to ensure timely fulfillment.<br>• Deliver exceptional customer service by maintaining a friendly and helpful demeanor during all interactions.<br>• Handle both inbound and outbound calls as needed, ensuring customer needs are met.<br>• Track and document customer interactions and updates in the system for record-keeping purposes.<br>• Collaborate with team members to improve processes and enhance customer satisfaction.<br>• Provide clear and concise information to customers regarding products, services, and policies.<br>• Identify and escalate complex issues to the appropriate team or supervisor when necessary.<br>• Maintain up-to-date knowledge of company offerings to provide accurate support.<br>• Ensure compliance with company guidelines and procedures in all customer interactions.
<p><strong>Accounting Manager</strong></p><p><strong>Wallingford, CT – HYBRID</strong></p><p><strong>Reference ID:</strong> AD0013393052</p><p><br></p><p><strong>Company Overview:</strong></p><p>Our client is a growing manufacturing organization committed to operational excellence and high-quality production. As the company scales, they are looking to strengthen their finance function with a skilled accounting leader who can provide accurate financial reporting, support operations, and enhance process efficiency.</p><p><br></p><p><strong>Position Overview:</strong></p><p>We are seeking a <strong>hands-on Accounting Manager</strong> to lead the accounting function at a manufacturing facility in Wallingford. This role is perfect for a finance professional who enjoys balancing technical accounting responsibilities with mentoring a small team and collaborating closely with operations. The ideal candidate will drive financial accuracy, compliance, and operational insights across the site.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead site accounting, including month-end close, general ledger, accounts payable/receivable, and financial reporting</li><li>Partner with plant and operational teams to provide actionable financial analysis and support strategic decisions</li><li>Maintain and analyze standard costs, perform product costing, and review variances to drive operational efficiency</li><li>Ensure adherence to internal controls, corporate policies, and regulatory compliance</li><li>Prepare and coordinate audit documentation for external auditors</li><li>Identify opportunities to improve accounting processes, workflows, and reporting systems</li><li>Collaborate with corporate finance and FP& A teams on budgets, forecasts, and financial models</li><li>Supervise, mentor, and develop on-site accounting staff</li></ul>
We are looking for a dedicated Systems Engineer to manage and maintain a multi-node Linux server environment, supporting instructional and research activities. This role involves ensuring the reliability and performance of IT infrastructure, providing technical expertise for Linux systems, and collaborating with stakeholders to meet specialized computing needs. The ideal candidate will play a key role in optimizing and securing IT solutions while documenting workflows and procedures to uphold operational excellence.<br><br>Responsibilities:<br>• Administer and maintain a multi-node Linux server environment, including associated workstations used for teaching and research.<br>• Troubleshoot and resolve complex Linux server and workstation issues, utilizing tools like Ansible for automation and configuration management.<br>• Oversee the operation of a small data center, ensuring uninterrupted support for engineering courses and research activities.<br>• Perform system performance tuning, security hardening, and monitoring to ensure optimal operation and reliability.<br>• Implement and document workflows, procedures, and technical standards to enhance system continuity and reliability.<br>• Collaborate with faculty, researchers, and technical staff to address specialized computing requirements.<br>• Build, configure, and document IT infrastructure to align with best practices and service level objectives.<br>• Monitor and analyze performance metrics, identifying areas for improvement and ensuring system efficiency.<br>• Serve as a technical liaison, providing support and maintaining communication with internal and external stakeholders.<br>• Develop and implement robust and secure IT solutions tailored to the needs of the organization.
<p>Global Non Profit organization is hiring a skilled and motivated Accounting Manager to join their team in Manhattan, NY. This position plays a pivotal role in overseeing daily accounting operations, ensuring compliance with financial regulations, and supporting the organization's mission. The ideal candidate will bring extensive experience in nonprofit accounting, strong leadership abilities, and a commitment to maintaining accurate and efficient financial processes.</p><p><br></p><p>Responsibilities:</p><p>• Supervise and mentor a team of two staff accountants, guiding their work in accounts payable, payroll, accounts receivable, and bank reconciliations.</p><p>• Ensure compliance with established accounting policies and internal controls, while identifying opportunities for process improvements.</p><p>• Review and manage monthly expense reports, ensuring proper coding and allocation to departments, projects, grants, and funding sources.</p><p>• Coordinate with international offices to reconcile monthly expense submissions and maintain accurate records.</p><p>• Prepare and review balance sheet reconciliations to maintain financial integrity.</p><p>• Assist in the creation of financial statements, including monthly, quarterly, and annual reports.</p><p>• Support year-end closing procedures and audit preparation, including Form 990 filings.</p><p>• Collaborate with program teams on budget tracking, grant reporting, and forecasting expenditures.</p><p>• Review and approve journal entries and monthly general ledger account reconciliations.</p><p>• Respond to inquiries from staff regarding financial matters and handle additional projects as assigned.</p>
<p>A consumer products company in Norwalk, CT is seeking an HR Specialist to join their team and play a critical role in building and sustaining a high-performing, but lean HR Department. This position will assist with full-cycle recruitment efforts, manage onboarding processes, and assist with general Human Resources strategies that align with business objectives. This role requires a hands-on professional who thrives in a fast-paced but lean department and is passionate about developing great people.</p><p><br></p><p>Key Responsibilities</p><p><br></p><ul><li>Manage full-cycle recruiting efforts for manufacturing, engineering, administrative, and leadership roles.</li><li>Maintain accurate employee records and HRIS data.</li><li>Assist with benefits enrollment and employee inquiries as needed.</li><li>Support performance management and employee development initiatives.</li><li>Post job openings on job boards, social media, and industry platforms; source candidates through networking, referrals, and direct outreach.</li><li>Screen resumes, coordinate hiring manager interviews, and manage offer processes.</li><li>Build and maintain a strong pipeline of qualified candidates for critical and hard-to-fill roles.</li><li>Track recruiting metrics (time-to-fill, cost-per-hire, source effectiveness) and recommend process improvements.</li><li>Represent the company at job fairs, community hiring events, and local workforce development initiatives.</li><li>Lead and coordinate onboarding activities for new hires, including orientation and new hire documentation.</li><li>Ensure compliance with federal, state, and local employment laws during onboarding.</li><li>Partner with operations leaders to ensure smooth integration of new employees into the production environment.</li><li>Monitor new hire engagement and retention during the first 90 days and provide feedback to leadership.</li><li>Collaborate on employee engagement programs and workforce planning efforts.</li><li>Ensure adherence to company policies and employment regulations.</li></ul>
<p>Associate Director, Accounts Receivable</p><p>The Associate Director of Accounts Receivable leads AR operations to ensure accurate billing, timely collections, strong financial controls, and efficient cash application. This role partners cross-functionally to optimize processes, support forecasting and close activities, and drive continuous improvement through automation and best practices.</p><p>Key Responsibilities</p><ul><li>Lead and develop the AR/AP team to ensure timely invoicing, collections, payments, and cash application</li><li>Establish and improve policies, procedures, and systems to increase efficiency, accuracy, and compliance</li><li>Oversee billing processes, resolve complex customer issues, and maintain pricing systems</li><li>Manage vendor setup and relationships to prevent payment errors and ensure smooth operations</li><li>Prepare AR metrics, cash flow forecasts, and management reporting; support budgeting and month-end close</li><li>Oversee ERP data integrity and partner on automation initiatives</li><li>Collaborate with Sales, Operations, Accounting, and Procurement to ensure accurate billing and seamless workflows</li><li>Serve as escalation point for major customer billing or payment issues</li><li>Ensure compliance with GAAP, internal controls, and audit requirements; support internal and external audits</li></ul><p><br></p>
<p>Robert Half is seeking a highly organized, proactive Corporate Paralegal to support a global organization’s Public Affairs, Compliance, and Corporate Governance functions. This role is perfect for someone who thrives in a fast-paced, start-up style environment, enjoys cross-functional collaboration, and is looking to grow with a dynamic in-house team.</p><p><br></p><p><br></p><p>Location: Onsite in NYC (5 days/week)</p><p>Hours: Full Time | 6+ Month Contract (Potential to Extend)</p><p>Pay Rate: $40–$50 per hour</p><p><br></p><p>Key Responsibilities</p><p>Corporate Governance & Compliance Support</p><ul><li>Prepare corporate resolutions, board/committee meeting minutes, and assist with corporate secretarial functions</li><li>Manage and maintain corporate books, business filing databases, and entity records</li><li>Support ongoing Public Affairs initiatives, compliance operations, and internal governance workflows</li><li>Prepare, review, and track Powers of Attorney</li><li>Coordinate service of process filings and compliance-related reporting</li><li>Maintain documentation, templates, and audit-ready records</li></ul><p><br></p><p>Contract & Legal Operations</p><ul><li>Draft, review, proofread, and organize commercial agreements (e.g., NDAs, vendor contracts)</li><li>Support contract management workflows, including routing, execution, and tracking</li><li>Maintain and update contract management systems and processes (CSC platform experience preferred)</li><li>Respond to subpoenas and information requests in a timely manner</li><li>Conduct legal research on corporate, regulatory, and commercial matters</li></ul><p><br></p><p>Cross-Functional & Administrative Support</p><ul><li>Liaise with customer service teams on legal-related customer inquiries</li><li>Create polished, engaging PowerPoint presentations and training materials (media-embedded)</li><li>Provide organizational and administrative support to senior leaders in Public Affairs & Compliance</li><li>Partner effectively with international and cross-functional teams</li></ul><p><br></p>
