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1 result for Help Desk Support Manager in Danbury, CT
- New York, NY
- onsite
- Temporary / Contract
- 23.75 - 27 USD / Hourly
- We are looking for a Help Desk Analyst to support summer technology operations in New York, New York. This is a Contract position focused on keeping Chromebook devices ready for student and staff use during July and August. The person in this role will handle device upkeep, resolve hardware-related issues, and help maintain an organized support process in a fast-paced environment.<br><br>Responsibilities:<br>• Inspect, troubleshoot, and repair Chromebook devices to keep equipment in working condition throughout the summer period.<br>• Perform routine maintenance tasks such as cleaning, testing, updating, and preparing laptops for distribution or redeployment.<br>• Track reported device issues, document completed work, and maintain accurate service records for inventory and support purposes.<br>• Identify hardware problems efficiently and determine whether units should be repaired, reconfigured, or set aside for replacement.<br>• Coordinate device intake and return processes to ensure technology assets are handled in an organized and timely manner.<br>• Support general help desk activities by responding to basic technical questions and escalating more complex issues when needed.
- 2026-06-19T00:00:00Z