Add your latest resume to match with open positions.

1 result for Desktop Support Analyst in Danbury, CT

Help Desk/Desktop Support Analyst

Stamford, CT
onsite
Permanent / Full Time
75000 - 90000 USD / Yearly
We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical support for end users in Stamford, Connecticut. This role focuses on maintaining workplace technology, resolving day-to-day hardware and software issues, and supporting a secure, productive desktop environment. The ideal candidate brings strong Microsoft ecosystem knowledge, clear communication skills, and a service-oriented approach to troubleshooting and user support. Responsibilities: • Deliver technical assistance for desktops, laptops, mobile devices, printers, scanners, meeting room technology, and other workplace equipment. • Diagnose and resolve issues involving Windows systems, Microsoft 365 applications, email, collaboration tools, file storage, and endpoint performance. • Administer core Microsoft 365 functions such as account setup, license assignment, mailbox support, group management, and access to Teams, OneDrive, and SharePoint. • Support device management activities through Microsoft Intune, including enrollment, policy configuration, application deployment, and compliance monitoring. • Maintain endpoint health by coordinating provisioning, patch installation, security baseline application, and device lifecycle tasks. • Assist with user account administration, permissions, directory-related support, and basic troubleshooting of access or network connectivity problems. • Follow service desk processes to document incidents, fulfill requests, update asset records, and create or maintain technical support documentation. • Contribute to endpoint security efforts by supporting protection tools, compliance practices, backup awareness, and standard recovery procedures.
2026-07-13T00:00:00Z