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4 results for Records Specialist in Dallas, TX

Collections Specialist

Richardson, TX
onsite
Temporary to Hire
24.7 - 28.6 USD / Hourly
We are looking for a Collections Specialist to support portfolio management activities for a growing team in Richardson, Texas. This contract opportunity is ideal for someone who can confidently engage customers, resolve past-due account issues, and deliver a high-quality service experience in both English and Spanish. The person in this role will balance account follow-up, payment negotiations, and accurate documentation while helping maintain strong portfolio performance. Responsibilities: • Contact customers regarding overdue balances and guide discussions toward practical repayment solutions. • Negotiate payment arrangements that align with account status and company guidelines. • Investigate account details and use research methods to locate hard-to-reach customers when needed. • Address customer questions related to billing, account status, and collection activity with clarity and courtesy. • Draft and send collection notices, follow-up communications, and other account-related correspondence. • Maintain thorough records of customer interactions, commitments, disputes, and account updates in the appropriate systems. • Assist with workout plans, write-off-related processes, and other portfolio support activities as required. • Compile delinquency data and help prepare recurring reports that track account performance and collection progress.
2026-06-17T00:00:00Z

Collections Specialist

Irving, TX
onsite
Temporary / Contract
26 - 28 USD / Hourly
We are seeking a results-driven Collections Specialist to manage outstanding receivables and support the organization’s cash flow objectives. This role is responsible for monitoring customer accounts, resolving payment issues, and ensuring timely collection of outstanding balances while maintaining positive client relationships.Key Responsibilities:<ul><li>Monitor accounts receivable aging and follow up on past-due invoices</li><li>Contact customers via phone and email to collect outstanding payments</li><li>Investigate and resolve billing discrepancies and payment issues</li><li>Negotiate payment plans when necessary and document agreements</li><li>Maintain accurate records of collection activities and account status</li><li>Collaborate with internal teams (billing, sales, customer service) to resolve issues</li><li>Prepare reports on collection status, trends, and risk accounts</li><li>Ensure compliance with company policies and applicable regulations</li></ul>
2026-06-15T00:00:00Z

Operations Specialist

Grand Prairie, TX
onsite
Temporary to Hire
22.8 - 26.4 USD / Hourly
We are looking for an Operations Specialist to support day-to-day business activities in Texas. This contract opportunity with potential for a permanent role is ideal for someone who thrives in a fast-paced environment, enjoys keeping processes organized, and can coordinate across teams to ensure materials, shipments, and operational tasks stay on schedule. The role combines administrative support, logistics coordination, and reporting responsibilities, with a strong focus on accuracy, communication, and follow-through. Responsibilities: • Manage daily operational activities within business systems such as NetSuite or SAP, ensuring records remain accurate and up to date. • Monitor incoming and outgoing shipments, coordinate delivery timelines, and help resolve issues that could affect turnaround times. • Support purchasing and inventory-related workflows to maintain smooth movement of materials and supplies. • Prepare, update, and maintain operational reports and tracking documents using Microsoft Excel. • Work closely with internal departments and external vendors to keep orders, shipments, and related tasks progressing efficiently. • Respond to inbound calls and provide timely assistance related to operational and shipping inquiries. • Maintain documentation for shipping, receiving, and logistics activities to support visibility and process consistency.
2026-06-18T00:00:00Z

Commercial Collections Specialist

Mesquite, TX
onsite
Temporary / Contract
23 - 25 USD / Hourly
We are looking for a Commercial Collections Specialist to support accounts receivable activities for a wholesale distribution organization in Mesquite, Texas. This Contract position focuses on managing a portfolio of business-to-business accounts, strengthening customer relationships, and improving payment performance across assigned accounts. The ideal candidate is comfortable working with account research, discrepancy resolution, and collection follow-up while maintaining a detail-oriented and service-oriented approach. Responsibilities:• Manage an assigned portfolio of commercial accounts and take proactive steps to secure timely payment on outstanding balances.• Communicate with customers to address past-due invoices, answer billing questions, and resolve payment-related concerns in a detail-oriented manner.• Review account activity, investigate discrepancies, and coordinate corrections such as adjustments, credit memos, refunds, and approved write-offs.• Perform reconciliations for customer accounts and identify causes of short payments or unapplied items to support accurate account resolution.• Work closely with sales partners and leadership when additional support is needed to move delayed accounts toward payment.• Maintain consistent follow-up with internal teams and external customers to keep collection efforts organized, timely, and well documented.• Support broader accounts receivable operations by completing administrative and data entry tasks tied to collection activity and account maintenance.• Contribute to the reduction of account delinquency by tracking risk within assigned accounts and taking appropriate collection actions.
2026-06-19T00:00:00Z