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1 result for Records Specialist in Dallas, TX
- Richardson, TX
- onsite
- Temporary to Hire
- 24.7 - 28.6 USD / Hourly
- We are looking for a Collections Specialist to support portfolio management efforts in Richardson, Texas. This contract opportunity with potential for a long-term role is ideal for someone who can balance customer outreach, account follow-up, and service-oriented communication while helping resolve delinquent balances. The position focuses on maintaining accurate account records, arranging payment solutions, and contributing to consistent collection performance across a diverse portfolio.<br><br>Responsibilities:<br>• Contact customers regarding overdue balances and guide discussions toward practical repayment solutions.<br>• Review account portfolios to prioritize collection activity and determine appropriate follow-up actions.<br>• Negotiate payment arrangements that align with company guidelines and customer circumstances.<br>• Conduct research to locate hard-to-reach customers and update account contact information as needed.<br>• Prepare written collection communications and maintain detailed records of all account interactions.<br>• Assist with customer questions related to billing, account status, and collection matters in a thorough manner.<br>• Support resolution strategies for delinquent accounts, including workout arrangements and write-off documentation when appropriate.<br>• Compile and organize recurring delinquency data to help produce monthly portfolio reporting.
- 2026-11-12T00:00:00Z