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5 results for Records Specialist in Dallas, TX

Collections Specialist

Dallas, TX
onsite
Temporary to Hire
28.5 - 34 USD / Hourly
We are looking for a Collections Specialist to support business-to-business receivables activity for a growing team. This contract opportunity with potential for a long-term role is ideal for someone who can balance strong customer communication with disciplined follow-through to improve cash flow and reduce overdue balances. The person in this role will manage collection efforts across a wide range of account statuses, partner with internal and external stakeholders to address payment obstacles, and help maintain accurate account records. Responsibilities: • Oversee an assigned portfolio of commercial accounts and follow a daily outreach plan based on priority, risk, and aging status. • Conduct collection activity throughout the full receivables cycle, including courtesy reminders, past-due follow-up, and escalation of seriously overdue balances when needed. • Monitor outstanding invoices and coordinate with customers to secure payment commitments, clarify billing questions, and reduce unresolved past-due amounts. • Maintain visibility into open disputes by documenting issues, engaging the appropriate resolution owners, and following through until closure. • Review account aging trends to identify collection risks, recommend next steps, and support timely recovery of outstanding balances. • Reconcile customer accounts by investigating unapplied cash, invoice discrepancies, and payment variances to ensure accurate balances. • Apply knowledge of pay-when-paid contract terms when assessing collection strategy and determining appropriate follow-up actions. • Build strong client relationships through clear, consistent communication that supports both payment resolution and customer satisfaction.
2026-07-17T00:00:00Z

Collections Specialist

Richardson, TX
onsite
Temporary to Hire
24.7 - 28.6 USD / Hourly
We are looking for a Collections Specialist to join a portfolio management team in Richardson, Texas in a Contract to Permanent capacity. This role focuses on connecting with customers regarding overdue accounts, resolving payment issues through effective negotiation, and maintaining accurate account records. The ideal candidate brings a customer-focused approach, strong follow-through, and the ability to manage collection activities while supporting a positive client experience. Responsibilities: • Contact customers with delinquent accounts by phone, email, and written communication to discuss balances and secure payment commitments. • Negotiate practical repayment arrangements and follow established procedures to support account resolution while protecting business interests. • Investigate hard-to-reach accounts through skip tracing and other research methods to obtain updated customer information. • Address collection-related service questions and provide timely support to customers seeking clarification on account status or payment options. • Prepare and send clear correspondence related to overdue balances, repayment terms, and account updates. • Maintain detailed documentation of collection activity, customer interactions, and current account standing within tracking systems. • Assist with workout solutions and other recovery efforts for accounts requiring structured resolution plans. • Compile and organize delinquency data to support recurring reporting and portfolio review activities.
2026-07-20T00:00:00Z

Collections Specialist

Fort Worth, TX
onsite
Temporary / Contract
22 - 28 USD / Hourly
Your responsibilities in this role· Handle inbound and outbound collections calls· Lead all billing and reporting activities according to deadlines· Handle all vendor inquiries· Maintain and update customer files to ensure data integrity· Call on all past due amounts and record all results in the system· Record all customer payments to the correct reports
2026-07-06T00:00:00Z

Collections Analyst

Dallas, TX
onsite
Temporary / Contract
30 - 35 USD / Hourly
Key Responsibilities Collections Operations <ul><li>Manage a defined book of B2B accounts, working a prioritized queue daily to drive timely payment and reduce aged AR </li><li>Execute outbound contact strategy across phone and email, maintaining a minimum contacts per day in line with team standards </li><li>Work accounts across all aging stages — from early-stage courtesy reminders through to demand-stage and pre-legal escalation — following the team’s defined escalation policy </li><li>Log every contact attempt in HighRadius with full notes </li><li>Monitor and follow up on promises to pay (PTPs); action all broken PTPs same day they are identified </li><li>Identify and escalate accounts that manager involvement in line with the written escalation policy </li></ul>Dispute Management <ul><li>Identify, code, and route disputes to the correct internal owner (billing, procurement, operations, or sales) using the team’s dispute classification framework </li><li>Track open disputes and follow up with resolution owners within the required timeframes to prevent aging </li><li>Communicate dispute outcomes clearly to customers and re-activate invoices in the collections queue once resolved </li><li>Flag recurring dispute patterns to the Collections Manager for upstream process improvement </li></ul>HighRadius & Systems <ul><li>Work daily within HighRadius – managing your assigned queue, logging contacts, and updating account statuses </li><li>Provide feedback on HighRadius from a day-to-day user perspective in order to improve user experience and functionality </li><li>Support the transition from manual processes to automated workflows, including adopting new tools and following updated SOPs as they are introduced </li><li>Maintain accurate account data and statuses in Deltek and HighRadius, including payment terms, addresses, and contact details </li></ul>Pay-When-Paid & Project-Based Billing <ul><li>Understand and apply pay-when-paid contract terms when managing relevant accounts, distinguishing these from standard collections activity </li><li>Work closely with project accountants to resolve billing queries and ensure invoice accuracy prior to collections outreach </li><li>Manage multi-invoice client relationships with an understanding of project-level billing and payment cycles typical in construction and engineering </li></ul>Reporting & Collaboration <ul><li>Contribute to weekly team huddles and status meetings, flagging stuck accounts, broken PTPs, and internal blockers </li><li>Support the Collections Manager in preparing aging analysis and KPI reporting by maintaining accurate and up-to-date account notes and statuses </li><li>Collaborate with project accountants, operations teams, and internal stakeholders to resolve disputes and billing issues that are blocking payment </li></ul>
2026-07-14T00:00:00Z

AP Specialist

Heath, TX
onsite
Temporary / Contract
25 - 27.5 USD / Hourly
We are seeking a detail-oriented Accounts Payable Specialist for a contract opportunity in Dallas, Texas. This role will be responsible for supporting day-to-day accounts payable functions, processing invoices, reconciling vendor statements, and ensuring timely and accurate payment processing. The ideal candidate is organized, deadline-driven, and comfortable working in a fast-paced accounting environment.
2026-07-09T00:00:00Z