We are looking for a Collections Specialist to support portfolio management efforts in Richardson, Texas. This contract opportunity with potential for a long-term role is ideal for someone who can balance customer outreach, account follow-up, and service-oriented communication while helping resolve delinquent balances. The position focuses on maintaining accurate account records, arranging payment solutions, and contributing to consistent collection performance across a diverse portfolio.<br><br>Responsibilities:<br>• Contact customers regarding overdue balances and guide discussions toward practical repayment solutions.<br>• Review account portfolios to prioritize collection activity and determine appropriate follow-up actions.<br>• Negotiate payment arrangements that align with company guidelines and customer circumstances.<br>• Conduct research to locate hard-to-reach customers and update account contact information as needed.<br>• Prepare written collection communications and maintain detailed records of all account interactions.<br>• Assist with customer questions related to billing, account status, and collection matters in a thorough manner.<br>• Support resolution strategies for delinquent accounts, including workout arrangements and write-off documentation when appropriate.<br>• Compile and organize recurring delinquency data to help produce monthly portfolio reporting.
<p><strong>SEO Specialist - 3+ Month Contract, Potential for Long-Term, On-Site in North Dallas, 1 day Remote!</strong></p><p>We're seeking an experienced SEO professional who can jump into an active client portfolio and drive results from day one. This role will manage SEO strategy and execution across multiple home services accounts, focusing on local, technical, and on-page SEO initiatives.</p><p>Responsibilities</p><ul><li>Manage SEO campaigns for up to 25 client accounts.</li><li>Execute local, technical, and on-page SEO strategies.</li><li>Monitor performance using GA4 and Google Search Console.</li><li>Conduct keyword research, page optimizations, and internal linking initiatives.</li><li>Manage SEO tickets and workflow within HubSpot.</li><li>Collaborate with Client Strategy Managers and SEO leadership on account growth strategies.</li></ul><p><br></p>