We are looking for a detail-oriented and customer-focused Customer Service Representative to join our team in Coppell, Texas. In this Contract-to-Permanent position, you will play a key role in ensuring customer satisfaction by handling inquiries, processing orders, and collaborating with internal teams to resolve issues effectively. This is a great opportunity to showcase your communication skills and problem-solving abilities in a dynamic and supportive environment.<br><br>Responsibilities:<br>• Accurately document customer interactions, communications, and actions to maintain detailed records.<br>• Process customer orders promptly and ensure their accuracy.<br>• Resolve inquiries related to order status, pricing, product availability, return requests, and backorders.<br>• Coordinate with internal teams, including the warehouse, to manage special orders, rush requests, and shipment discrepancies.<br>• Assist clients with inventory allocation and facilitate backorder releases.<br>• Achieve departmental and personal performance goals, including adherence to schedules, call quality, and attendance.<br>• Professionally escalate complex or urgent issues to the appropriate management level.<br>• Handle additional responsibilities as assigned to support overall operations.
<p>We are looking for a dedicated Customer Service Representative to join our team in Corona, California. This is a long-term contract position where you will play a vital role in delivering exceptional service to customers by handling inquiries and resolving concerns efficiently. The role requires attention to detail, adaptability, and a commitment to providing a positive customer experience.</p><p><br></p><p>Responsibilities:</p><p>• Manage a high volume of inbound calls daily, addressing customer inquiries and complaints effectively.</p><p>• Deliver clear and empathetic communication to ensure customer satisfaction.</p><p>• Maintain accurate records of customer interactions and resolutions.</p><p>• Participate in comprehensive training sessions to understand policies and procedures.</p><p>• Adhere to business casual dress code and uphold high standards of accuracy and care.</p><p>• Work collaboratively within a team environment to meet service goals.</p><p>• Ensure compliance with company guidelines and protocols during customer interactions.</p><p>• Utilize problem-solving skills to handle challenging situations and deliver timely solutions.</p>
<p>We are looking for a dedicated <strong><u>Customer Service Representative (bilingual in Spanish preferred) to join our team in Plano, Texas</u></strong>. This position requires exceptional communication skills and the ability to manage customer interactions effectively in a fast-paced environment. If you are detail-oriented and thrive on delivering outstanding service, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Engage with customers using active listening techniques to understand their needs and address inquiries or concerns promptly.</p><p>• Redirect or escalate calls to the appropriate team members and collaborate with other departments to resolve customer service issues.</p><p>• Expand knowledge of company processes and transactions to enhance service delivery and provide support across different teams.</p><p>• Report any workflow disruptions or service challenges to Customer Care leadership to maintain high service standards.</p><p>• Ensure compliance with company policies, training guidelines, supervisory instructions, and applicable regulations.</p><p>• Maintain professionalism and composure while handling challenging situations or ambiguous scenarios.</p><p>• Assist with data entry and document preparation to support customer service operations.</p><p>• Provide clear and concise written communications to customers and internal stakeholders.</p><p>• Strive to deliver solutions that benefit both customers and the organization.</p>
<p>We are looking for a<strong><u> Customer Service Representative</u></strong> to join our team in <strong><u>Plano, Texas.</u></strong> In this Contract to permanent position, you will play a pivotal role in ensuring customer satisfaction by addressing inquiries, resolving concerns, and maintaining exceptional communication standards. If you thrive in customer-focused environments and excel at multitasking, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Actively listen to customer inquiries and provide effective solutions while asking clarifying questions to address their concerns.</p><p>• Direct calls to the appropriate departments, ensuring smooth communication and resolution of issues.</p><p>• Collaborate with internal teams to resolve customer grievances and enhance the overall service experience.</p><p>• Ensure compliance with company standards, guidelines, and applicable regulations in all customer interactions.</p><p>• Communicate potential workflow or service disruptions to leadership to maintain operational efficiency.</p><p>• Continuously expand knowledge of company processes and transactions to improve service delivery.</p><p>• Assist other departments with customer-related tasks as needed to support organizational goals.</p><p>• Handle inbound and outbound calls with attention to detail, providing accurate information and assistance.</p><p>• Maintain detailed and accurate records of customer interactions and service outcomes.</p><p>• Remain calm and focused in high-pressure situations, concentrating on achieving positive resolutions.</p>
<p>We are looking for a dedicated Customer Service Representative to join our team in Cleburne, Texas. In this Contract to permanent position, you will play a key role in supporting inbound customer inquiries and assisting the sales team with administrative tasks to successfully manage the entire life-cycle of order fulfillment. This role requires strong organizational skills and the ability to manage multiple priorities in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Manage and process customer orders, ensuring accuracy and timely handling.</p><p>• Address customer inquiries and complaints, coordinating with internal teams for resolution.</p><p>• Maintain organized and up-to-date customer files for efficient record-keeping.</p><p>• Process purchase orders and oversee the timely procurement of materials and supplies.</p><p>• Assist in creating new item specifications based on provided files and guidelines.</p><p>• Collaborate with accounting to process customer credits and ensure proper documentation.</p><p>• Track inventory levels in the warehouse, analyze usage trends, and ensure stock availability within agreed limits.</p><p>• Support sales representatives by generating additional sales opportunities and providing administrative assistance.</p><p>• Record and distribute changes to customer orders, ensuring effective communication.</p><p>• Adhere to company policies and procedures while performing assigned duties.</p>
The Service Center Agent supports the day-to-day operations, systems and processes related to all Tier 1 support activities globally. This position promotes teamwork and Service Center success by applying outstanding interpersonal, communication and customer service skills.<br> <br>Essential duties and responsibilities include the following. Other duties may be assigned.<br>1. Responsible for answering inbound communications via phone and email, with the possibility of chat and social media, and responding to multi-channel requests/inquiries as prescribed by Service Level Agreements (SLAs) with a high degree of professionalism. <br>2. Daily contact with agencies and consultants, travel industry suppliers, and their respective luxury clientele.<br>3. Execute Tier 1 troubleshooting steps to provide first call resolution when possible.<br>4. Escalate complicated issues to Tier 2 groups as appropriate and monitor their resolutions.<br>5. Work request queue cases in a timely, efficient, and thorough manner ensuring complete documentation of troubleshooting, reproduction steps, plus any measures taken toward resolution.<br>6. Support and educate Virtuoso network in the use of all Virtuoso sales tools, processes, and programs by assisting with general questions related to Virtuoso technology, products, events, and services.<br>7. Contribute to Virtuoso’s knowledge base by documenting processes and drafting “How-To” instructions and FAQs for various recurring tasks. <br>8. Support Virtuoso in promotional campaigns and marketing by executing outbound call campaigns as assigned.<br> <br>Educational and Skills Requirements:<br>• High School diploma<br>• 2-4 years of experience in Service Center environment<br>• 2-4 years of experience in customer service<br>• Excellent verbal and written communications skills in English required<br>• Excellent verbal and written communications skills in Spanish preferred<br>• Experience in travel or hospitality industries highly preferred<br>• Ability to identify solutions based on established processes and procedures <br>• Excellent verbal and written communication skills are required<br>• Proficiency with Microsoft Office, Outlook, CRM, and ticketing/tracking systems required<br>• Organized with the ability to multitask, prioritize, and problem solve required; operational administrative experience a plus<br>• Able to collect and analyze complex information, problem solve, and make decisions <br>• Strong skills in inspiring the win-win-win <br> <br>Travel Requirements:<br>• Travel is rarely required for this position (0-1 trips per year).<br>• Any travel will be entirely domestic.<br> <br>Type/Nature of Contacts:<br>• Internal: Key job contacts are primarily with clerical and technical personnel and managers outside of the job’s immediate work unit/department.<br>• External: Daily contact with vendors, partners, and members (agency owners & advisors).
We are looking for a dedicated Medical Accounts Receivable Specialist to join our team in Dallas, Texas. In this Contract to permanent position, you will oversee patient account activities, ensuring accurate documentation and adherence to relevant regulations. This role requires strong organizational skills and a commitment to delivering precise and timely billing and collection services within the pharmaceutical industry.<br><br>Responsibilities:<br>• Accurately post patient payments from various sources and reconcile balances with daily reports.<br>• Monitor scheduled orders to prevent shipments if outstanding balances exist.<br>• Investigate and resolve issues related to payments or credit card transactions.<br>• Process patient refund requests and handle chargeback disputes as needed.<br>• Verify account balances upon request from customer service representatives.<br>• Generate and mail invoices to patients based on specific requests.<br>• Review aged trial balance reports to identify and process required invoices.<br>• Manage third-party carrier claims assigned for processing.<br>• Maintain detailed and accurate documentation of all collection activities and patient communications.<br>• Perform other relevant duties as assigned to support the accounts receivable function.
<p>The Parts Sales Agent is responsible for the accurate and timely processing of parts orders and warranty claims, ensuring a smooth customer experience from order intake to fulfillment. This position manages the receipt, verification, and entry of customer orders, proactively tracking their status and communicating updates regarding delivery schedules. Maintaining precise records of pricing, shipping dates, inventory levels, and transaction details is essential to the role. Using a specialized database or tracking system, the Parts Sales Agent oversees all aspects of parts sales and warranty distribution.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Receive and confirm parts orders, checking inventory availability in the accounting platform.</li><li>Verify that customers are within their credit terms and clearly communicate order information.</li><li>Enter orders into the accounting system and coordinate effectively with warehouse teams.</li><li>Provide accurate shipping quotes for customer inquiries and orders.</li><li>Prepare shipping labels and manage documentation for outgoing shipments.</li><li>Generate sales orders and invoices for all processed transactions.</li><li>Monitor customer credit terms and initiate credit memos for product returns as needed.</li><li>Organize and maintain daily files related to inventory and customer transactions.</li><li>Digitally archive and upload relevant documents to company cloud storage.</li><li>Communicate regularly with customers by phone and email, delivering prompt and professional service.</li><li>Respond to customer inquiries, address issues, and process purchase orders in a courteous manner.</li><li>Provide up-to-date inventory information on request.</li><li>Collaborate with the Service Manager and warehouse staff to ensure efficient order management and inventory synchronization.</li></ul><p><br></p>
<p>A client of ours is looking to hire a corporate Front Desk Receptionist, where you will play a key role in providing the first impression for our office. We are seeking an energetic, service-oriented professional who excels at helping visitors and employees feel welcome and supported.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet visitors, clients, and staff with professionalism and warmth, ensuring a positive experience from arrival to departure.</li><li>Answer and route incoming calls, take messages, and respond to inquiries promptly.</li><li>Manage visitor logs, distribute access badges, and oversee front desk security protocols.</li><li>Handle incoming and outgoing mail, packages, and deliveries.</li><li>Maintain an organized and welcoming reception area.</li><li>Support scheduling for conference rooms and office events as needed.</li><li>Assist with basic administrative tasks such as filing, data entry, and supply inventory.</li></ul><p><br></p>
<p>A client of ours is looking to hire a corporate Front Desk Receptionist, where you will play a key role in providing the first impression for our office. We are seeking an energetic, service-oriented professional who excels at helping visitors and employees feel welcome and supported.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet visitors, clients, and staff with professionalism and warmth, ensuring a positive experience from arrival to departure.</li><li>Answer and route incoming calls, take messages, and respond to inquiries promptly.</li><li>Manage visitor logs, distribute access badges, and oversee front desk security protocols.</li><li>Handle incoming and outgoing mail, packages, and deliveries.</li><li>Maintain an organized and welcoming reception area.</li><li>Support scheduling for conference rooms and office events as needed.</li><li>Assist with basic administrative tasks such as filing, data entry, and supply inventory.</li></ul><p><br></p>
<p>Robert Half is trying to fill an Accounts Payable (A/P) Clerk position with an organization that offers a stimulating work environment among a team of experienced, motivated professionals. In this position, you will be required to manage all general administrative needs of the AP/Finance Department. You will work closely and report to the Accounting Manager. The main responsibilities will include matching and batching code, resolving A/P issues, processing expense reports, updating and reconciling sub-ledger to G/L and processing checks are primary areas of focus. If you're looking for an opportunity that offers job growth, contact us today to learn more about this fast-growing team. Located in Dallas, Texas, the Accounts Payable Clerk will be a short-term contract / temporary opening.</p><p> </p><p>Your responsibilities</p><p> </p><p>- Handle the customer service needs of internal business partners</p><p> </p><p>- Ensure invoices, checks, and other documents are properly sorted, logged, scanned, and filed</p><p> </p><p>- Accurately execute daily processes and controls in a timely manner while ensuring company policies are followed</p><p> </p><p>- Carry out a full-cycle A/P</p><p> </p><p>- Open, sort, and distribute daily department mail</p><p> </p><p>- Perform special projects as assigned</p><p> </p><p>- Verify, log and mail checks, including expediting special handling</p><p> </p><p>- Support the AP/Finance Department by completing administrative tasks</p><p> </p><p>- Provide support during internal and external audits</p>
<p>We are looking to hire a Part-time Executive Assistant to support a family office here in Dallas, Texas for 24-32 hours a week. This Executive Assistant will play a pivotal role in managing complex administrative, operational, and personal support functions. The position requires absolute discretion, top-tier organizational skills, digital fluency, and a proactive approach to problem-solving in a dynamic, fast-paced environment.</p><p>Key Responsibilities:</p><ul><li>Coordinate high-level calendaring, travel arrangements (domestic/international), and confidential meetings for the principal and family members.</li><li>Manage complex schedules, event planning, and logistics for multiple properties and personal projects.</li><li>Liaise with internal staff, professional advisors, external vendors, and VIP contacts with diplomacy and professionalism.</li><li>Oversee sensitive correspondence, document management, and confidential files.</li><li>Support workflow automation initiatives and cross-functional process improvements within the office.</li><li>Monitor and assist in financial, philanthropic, investment-related, and personal projects as directed.</li><li>Proactively solve day-to-day challenges and anticipate needs for the principal and family.</li><li>Navigate CRM platforms, digital productivity tools, and emerging technologies to optimize efficiency.</li><li>Organize executive communications, prepare presentations, and draft reports.</li><li>Occasionally act as family representative in select transactions or events.</li></ul><p><br></p>
<p>We are looking to hire a Part-time Executive Assistant to support a family office here in Dallas, Texas for 24-32 hours a week. This Executive Assistant will play a pivotal role in managing complex administrative, operational, and personal support functions. The position requires absolute discretion, top-tier organizational skills, digital fluency, and a proactive approach to problem-solving in a dynamic, fast-paced environment.</p><p>Key Responsibilities:</p><ul><li>Coordinate high-level calendaring, travel arrangements (domestic/international), and confidential meetings for the principal and family members.</li><li>Manage complex schedules, event planning, and logistics for multiple properties and personal projects.</li><li>Liaise with internal staff, professional advisors, external vendors, and VIP contacts with diplomacy and professionalism.</li><li>Oversee sensitive correspondence, document management, and confidential files.</li><li>Support workflow automation initiatives and cross-functional process improvements within the office.</li><li>Monitor and assist in financial, philanthropic, investment-related, and personal projects as directed.</li><li>Proactively solve day-to-day challenges and anticipate needs for the principal and family.</li><li>Navigate CRM platforms, digital productivity tools, and emerging technologies to optimize efficiency.</li><li>Organize executive communications, prepare presentations, and draft reports.</li><li>Occasionally act as family representative in select transactions or events.</li></ul><p><br></p>
<p>We are seeking a seasoned and detail-oriented Controller to oversee and direct accounting operations for our organization. The Controller is responsible for managing daily financial activities, ensuring the accuracy of financial records, and maintaining compliance with regulatory standards. This role provides leadership and strategic guidance to the accounting team while implementing efficient processes and internal controls.</p><p>This is a contract-to-hire opportunity.</p><p>Active CPA license is required.</p><p>100% ONSITE in Richardson, TX 75231</p><p><br></p><p><strong><u>Contract-to-Hire Controller with CPA:</u></strong></p><p>Responsibilities:</p><p>Supervise all daily accounting activities, including general ledger maintenance, accounts receivable, accounts payable, payroll coordination with Human Resources, and client accounting.</p><p>Lead the month-end close process and generate accurate financial reports for management review.</p><p>Oversee the chart of accounts, general ledger, subledgers, and accounting modules within the ERP system; update accounting policies as needed.</p><p>Drive monthly, quarterly, and annual close procedures, ensuring timely completion of financial statements.</p><p>Coordinate both internal and external audits and facilitate related activities.</p><p>Collaborate with the executive leadership team—including Chief Accounting Officer (CAO), Chief Financial Officer (CFO), and others—to provide financial insights and support decision-making.</p><p>Review and assess current accounting practices, systems, and reports; recommend and implement process improvements.</p><p>Design, execute, and monitor effective internal controls for financial operations.</p><p>Establish financial and accounting performance metrics and analyze results.</p><p>Recruit, train, and manage accounting staff, including conducting performance evaluations and professional development.</p><p>Contribute to financial planning and analysis, annual budgets, quarterly forecasting, and variance reporting.</p><p>Research and resolve accounting issues to ensure compliance with U.S. GAAP.</p><p>Prepare cost analyses, ad hoc financial studies, and other projects as directed.</p><p><br></p><p>Technical Tools:</p><p>Primary ERP: Acumatica</p><p>Advanced Excel capabilities required</p>
<p>· Handle inbound and outbound collections calls</p><p>· Lead all billing and reporting activities according to deadlines </p><p>· Handle all vendor inquiries </p><p>· Maintain and update customer files to ensure data integrity</p><p>· Call on all past due amounts and record all results in the system</p><p>· Record all customer payments to the correct reports</p>
<p>We are looking for a detail-oriented Tax Audit Analyst to join our team in Plano, Texas. In this role, you will contribute to the integrity of our tax processes by ensuring compliance with internal controls, maintaining clear communication, and managing audit activities effectively. This position provides an excellent opportunity to develop technical expertise in tax auditing while collaborating across various levels of the organization.</p><p><br></p><p>Responsibilities:</p><p>• Uphold company policies and procedures by adhering to the established internal controls within the Tax Department.</p><p>• Foster clear and effective communication with employees, external providers, and government representatives at all levels.</p><p>• Prepare and distribute audit-related reports and data in a timely manner to support efficient processing.</p><p>• Maintain and update the audit log to track progress and ensure accurate documentation of ongoing and completed audits.</p><p>• Cross-train for other Tax Analyst roles to serve as a backup resource when needed.</p><p>• Conduct research on tax-related inquiries to enhance technical knowledge and remain informed of industry best practices.</p><p>• Follow company document management and retention policies to ensure compliance.</p><p>• Participate in development activities, such as workshops, reviewing publications, and networking within relevant organizations.</p><p>• Work extended hours as required to meet deadlines during peak periods.</p><p><br></p><p><br></p><p>If interested, please send your resume to [email protected]</p>
