We are looking for a Customer Service Representative to support a busy government utility billing office in Texas. This Long-term Contract opportunity is ideal for someone who enjoys working directly with the public, resolving account questions, and providing courteous service in a fast-paced front-desk environment. The position requires strong communication skills, confidence handling payment-related inquiries, and a patient approach when assisting a diverse community, including older residents.<br><br>Responsibilities:<br>• Welcome residents at the front desk and provide detail-oriented assistance with utility billing questions and service needs.<br>• Accept walk-in payments, apply charges accurately, and explain late fees or account balances when needed.<br>• Respond to inbound phone calls regarding billing, payments, and general account concerns in a clear and timely manner.<br>• Support customers with new account setup and help them understand available payment or account service options.<br>• Assist residents with online access issues such as username retrieval, password support, and basic account navigation.<br>• De-escalate challenging interactions by addressing concerns calmly, respectfully, and with a solutions-focused approach.<br>• Maintain accurate records of customer interactions, payment activity, and account updates according to department procedures.<br>• Deliver high-quality service to community members while coordinating with internal staff to resolve more complex billing matters.
Client Solutions Manager (Business Development)<br>Overview<br>Robert Half is seeking a driven Client Solutions Manager to focus on new business development and revenue growth across the Dallas market. This role is ideal for a sales professional who thrives on prospecting, opening new doors, winning new clients, and building long-term partnerships. As a consultative seller, you will engage business and technology leaders to identify workforce and project needs while growing a portfolio of strategic accounts.<br>Key Responsibilities<br>New Business Development<br><br>Prospect, develop, and secure new client relationships within SMB, Mid-Market, and Enterprise organizations.<br>Drive revenue growth through cold outreach, networking, referrals, client meetings, and industry events.<br>Build relationships with executive stakeholders, including CIOs, CTOs, CFOs, IT Directors, and business leaders.<br>Conduct consultative discovery conversations to identify hiring, project, and technology consulting opportunities.<br>Create and execute territory plans to consistently exceed sales and revenue goals.<br><br>Relationship & Account Growth<br><br>Convert new client wins into long-term strategic partnerships.<br>Expand existing accounts through cross-selling and consultative solution discussions.<br>Serve as a trusted advisor by providing market insights, workforce trends, and technology staffing solutions.<br>Maintain strong client relationships to uncover additional opportunities and drive ongoing growth.<br><br>What Success Looks Like<br><br>Consistently acquires new logos and develops new business opportunities.<br>Builds strong executive-level relationships and earns trusted advisor status.<br>Demonstrates a hunter mentality with a passion for prospecting and business development.<br>Thinks strategically, acts consultatively, and focuses on long-term account growth.<br>Thrives in a competitive, goal-oriented environment and is motivated by performance and results.<br><br>Qualifications<br><br>3-5+ years of B2B sales, business development, account executive, technology sales, or consultative solution sales experience.<br>Proven success generating new business and exceeding revenue targets.<br>Strong prospecting and pipeline development skills.<br>Executive presence with the ability to engage and influence decision-makers.<br>Excellent communication, negotiation, and relationship-building abilities.<br>Self-motivated, competitive, and results-driven with a strong desire to win.
<p>We are looking for a driven Client Solutions Manager to expand our presence in Texas by building strong client relationships and creating new revenue opportunities. This is a permanent position is well suited for a sales specialist who enjoys opening doors, developing strategic partnerships, and guiding clients through consultative business conversations. The role centers on identifying prospect needs, engaging decision-makers, and turning new accounts into long-term business relationships.</p><p><br></p><p>Responsibilities:</p><p>• Develop and pursue new business opportunities across small businesses, mid-sized companies, and enterprise organizations within the assigned market.</p><p>• Create a steady pipeline through outbound outreach, networking, referrals, virtual meetings, face-to-face appointments, and participation in industry events.</p><p>• Engage technology and business leaders, including senior executives, to understand organizational priorities and position appropriate solutions.</p><p>• Lead discovery discussions that uncover client goals, workforce gaps, project demands, and technology-related challenges.</p><p>• Build and execute territory plans designed to increase market share, generate revenue, and achieve or surpass sales targets.</p><p>• Strengthen newly established accounts by nurturing relationships, identifying expansion opportunities, and introducing additional services where appropriate.</p><p>• Serve as a consultative partner by sharing relevant market knowledge, industry trends, and tailored solution recommendations.</p><p>• Maintain consistent communication with stakeholders to identify future initiatives and support ongoing account development.</p><p>• Represent the organization within the local business community to enhance visibility, credibility, and connections in the marketplace.</p>