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6 results for Customer Service Representative in Dallas, TX

Customer Service Representative

Fort Worth, TX
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a Customer Service Representative to support a fast-paced operation in Texas. This contract opportunity is ideal for someone who enjoys helping customers, managing order information accurately, and working closely with both office and warehouse teams. You will contribute to the coordination of product shipments and customer orders in a lively manufacturing and distribution environment. Responsibilities: • Enter customer orders and shipment details into internal systems with a high level of accuracy. • Respond to customer questions regarding orders, delivery status, and product-related requests in a clear and helpful manner. • Coordinate with warehouse personnel and office staff to help ensure timely processing and shipment of products. • Monitor order activity and follow up on discrepancies, delays, or documentation issues to keep transactions on track. • Communicate updates clearly across teams to support smooth daily operations between the office and shipping floor. • Review records for completeness and maintain organized customer and order information. • Assist with resolving service concerns by identifying issues quickly and helping move solutions forward.
2026-09-10T00:00:00Z

Customer Care Specialist

Dallas, TX
onsite
Temporary / Contract
22 - 24 USD / Hourly
We are seeking a proactive and customer-focused Customer Service Representative / Account Coordinator to join our team. In this role, you will serve as a primary point of contact for customers while also supporting account management activities to help maintain strong client relationships. The ideal candidate is organized, responsive, detail-oriented, and comfortable balancing day-to-day service requests with ongoing account support.Key Responsibilities<ul><li>Respond promptly to customer inquiries via phone, email, and other communication channels</li><li>Resolve customer issues related to orders, billing, product/service questions, and account status</li><li>Maintain accurate customer records and document all interactions in internal systems</li><li>Support account managers with client communication, follow-ups, reporting, and service coordination</li><li>Help manage assigned customer accounts to ensure a high level of satisfaction and retention</li><li>Process orders, track requests, and coordinate with internal departments to meet customer needs</li><li>Monitor account activity and escalate service concerns or growth opportunities as needed</li><li>Assist with onboarding new clients and ensuring a smooth transition into ongoing support</li><li>Prepare account updates, customer summaries, and service reports</li><li>Build positive relationships with clients by providing timely, professional, and solution-oriented support</li></ul>
2026-08-31T00:00:00Z

Customer Experience Specialist

Richardson, TX
onsite
Temporary to Hire
20.9 - 24.2 USD / Hourly
We are looking for a Customer Experience Specialist to join our team in Richardson, Texas in a contract role with the potential to become permanent. This position focuses on delivering responsive service to customers by managing orders, addressing product and availability questions, and coordinating with internal teams to keep requests moving efficiently. The ideal candidate brings a strong customer support background, communicates clearly with both clients and colleagues, and works proactively to resolve issues that affect satisfaction and on-time delivery. Responsibilities: • Serve as a primary point of contact for customer questions related to products, pricing, stock status, order progress, and available solutions. • Build strong working relationships with assigned accounts by setting clear expectations, providing timely updates, and helping ensure orders are fulfilled accurately and on schedule. • Process incoming orders from approved channels such as email, electronic platforms, and other submitted request methods while maintaining accuracy in entry and documentation. • Monitor open orders, identify potential delays or discrepancies, and coordinate with the appropriate internal teams to address issues before they affect the customer. • Follow up on incomplete, unclear, or exception-based orders to secure missing information and keep the order management process moving efficiently. • Support urgent customer needs by helping expedite selected orders and communicating revised timelines when service commitments may change. • Maintain current knowledge of company products, brands, procedures, and service practices through training and ongoing learning. • Provide day-to-day assistance to newer team members, share process guidance, and help document procedures when needed to support consistent service delivery. • Collaborate with sales, product, technical support, pricing, finance, distribution, purchasing, manufacturing, and marketing contacts to resolve requests and improve the customer experience. • Contribute to special assignments, continuous improvement efforts, and workplace safety practices while meeting established performance expectations.
2026-09-11T00:00:00Z

Call Center Specialist

Coppell, TX
onsite
Temporary to Hire
20.9 - 24.2 USD / Hourly
We are looking for a Call Center Specialist to support homeowners in Texas who are seeking guidance with mortgage assistance options. This contract opportunity is ideal for someone who combines empathy, clear communication, and strong attention to detail in a high-volume customer service setting. In this role, you will help customers understand available solutions, gather needed information, and maintain accurate records throughout each interaction. Success in this position requires professionalism, reliability, and the ability to handle sensitive conversations with care. Responsibilities: • Respond to incoming calls from homeowners requesting support related to mortgage assistance programs. • Guide customers through available loss mitigation solutions and clearly outline required next steps. • Review account details and enter thorough, accurate notes following each customer interaction. • Request, receive, and confirm documents needed to evaluate assistance options. • Deliver thoughtful and respectful service during emotionally sensitive financial discussions. • Manage a steady workload in a fast-paced call center environment while maintaining quality standards. • Follow established procedures during onboarding and daily operations to ensure compliance and consistency. • Contribute to this contract assignment by demonstrating dependable attendance and strong overall performance.
2026-09-11T00:00:00Z

Client Solutions Manager

McKinney, TX
onsite
Temporary to Hire
0 - 0 USD / Yearly
We are looking for a driven Client Solutions Manager to expand our presence in Texas by building strong client relationships and creating new revenue opportunities. This is a permanent position is well suited for a sales specialist who enjoys opening doors, developing strategic partnerships, and guiding clients through consultative business conversations. The role centers on identifying prospect needs, engaging decision-makers, and turning new accounts into long-term business relationships. Responsibilities:• Develop and pursue new business opportunities across small businesses, mid-sized companies, and enterprise organizations within the assigned market.• Create a steady pipeline through outbound outreach, networking, referrals, virtual meetings, face-to-face appointments, and participation in industry events.• Engage technology and business leaders, including senior executives, to understand organizational priorities and position appropriate solutions.• Lead discovery discussions that uncover client goals, workforce gaps, project demands, and technology-related challenges.• Build and execute territory plans designed to increase market share, generate revenue, and achieve or surpass sales targets.• Strengthen newly established accounts by nurturing relationships, identifying expansion opportunities, and introducing additional services where appropriate.• Serve as a consultative partner by sharing relevant market knowledge, industry trends, and tailored solution recommendations.• Maintain consistent communication with stakeholders to identify future initiatives and support ongoing account development.• Represent the organization within the local business community to enhance visibility, credibility, and connections in the marketplace.
2026-08-31T00:00:00Z

Client Solutions Manager

McKinney, TX
onsite
Permanent / Full Time
0 - 0 USD / Yearly
Client Solutions Manager (Business Development) Overview Robert Half is seeking a driven Client Solutions Manager to focus on new business development and revenue growth across the Dallas market. This role is ideal for a sales professional who thrives on prospecting, opening new doors, winning new clients, and building long-term partnerships. As a consultative seller, you will engage business and technology leaders to identify workforce and project needs while growing a portfolio of strategic accounts. Key Responsibilities New Business Development Prospect, develop, and secure new client relationships within SMB, Mid-Market, and Enterprise organizations. Drive revenue growth through cold outreach, networking, referrals, client meetings, and industry events. Build relationships with executive stakeholders, including CIOs, CTOs, CFOs, IT Directors, and business leaders. Conduct consultative discovery conversations to identify hiring, project, and technology consulting opportunities. Create and execute territory plans to consistently exceed sales and revenue goals. Relationship & Account Growth Convert new client wins into long-term strategic partnerships. Expand existing accounts through cross-selling and consultative solution discussions. Serve as a trusted advisor by providing market insights, workforce trends, and technology staffing solutions. Maintain strong client relationships to uncover additional opportunities and drive ongoing growth. What Success Looks Like Consistently acquires new logos and develops new business opportunities. Builds strong executive-level relationships and earns trusted advisor status. Demonstrates a hunter mentality with a passion for prospecting and business development. Thinks strategically, acts consultatively, and focuses on long-term account growth. Thrives in a competitive, goal-oriented environment and is motivated by performance and results. Qualifications 3-5+ years of B2B sales, business development, account executive, technology sales, or consultative solution sales experience. Proven success generating new business and exceeding revenue targets. Strong prospecting and pipeline development skills. Executive presence with the ability to engage and influence decision-makers. Excellent communication, negotiation, and relationship-building abilities. Self-motivated, competitive, and results-driven with a strong desire to win.
2026-08-31T00:00:00Z