We are looking for an experienced Help Desk and Infrastructure Manager to oversee IT support operations and infrastructure management within a dynamic manufacturing environment. This role combines leadership responsibilities with hands-on technical expertise to ensure seamless IT operations. As this is a long-term contract position, the ideal candidate will have a strong commitment to building processes and developing team capabilities for sustained organizational growth.<br><br>Responsibilities:<br>• Lead and mentor a team of four IT support professionals, fostering their growth and enhancing their technical abilities.<br>• Serve as the primary escalation point for Tier 2 support issues, ensuring timely and effective resolution.<br>• Manage approximately 400 support tickets monthly, maintaining high-quality service standards.<br>• Develop and implement a tiered support model to streamline operations and improve efficiency.<br>• Administer and optimize Microsoft O365/M365 services to meet organizational needs.<br>• Oversee endpoint management, patching, and updates using NinjaOne to ensure system security and functionality.<br>• Manage and improve Zendesk ticketing workflows, including metrics tracking and reporting.<br>• Build and maintain a SharePoint-based intranet and collaborate with marketing on SharePoint-driven initiatives.<br>• Identify gaps in team skills and operational processes, implementing training or staffing solutions to address them.<br>• Contribute to long-term IT planning and scalability by preparing for future workforce management tools and capabilities.
We are looking for an experienced Network Engineer to join our team in Dublin, Ohio. This role focuses on designing, implementing, and maintaining enterprise-level network infrastructures using Cisco and Palo Alto technologies. The ideal candidate has a strong technical background, excels in troubleshooting complex systems, and is committed to ensuring network security and performance.<br><br>Responsibilities:<br>• Design, configure, and manage enterprise network systems, including wireless, firewalls, and other core infrastructure components.<br>• Administer and optimize Palo Alto firewalls, Panorama management tools, and security configurations.<br>• Configure and maintain Cisco routers, switches, and wireless solutions for reliable network performance.<br>• Monitor network activity, identify issues, and implement necessary optimizations to enhance efficiency.<br>• Investigate and resolve network and security incidents, providing root-cause analysis and preventive measures.<br>• Apply and enforce best practices for network security, including segmentation, VPN setups, and threat prevention.<br>• Collaborate with IT and security teams to support projects and implement network upgrades.<br>• Document network designs, configurations, and changes to maintain accurate records.<br>• Conduct regular assessments of network health and implement necessary updates to align with industry standards.
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team on a contract basis in Columbus, Ohio. This role involves providing technical assistance and resolving IT-related issues for end users while ensuring the smooth operation of systems and processes. The ideal candidate will excel in troubleshooting, communication, and maintaining a secure IT environment.<br><br>Responsibilities:<br>• Deliver on-site technical support to users with varying levels of IT knowledge.<br>• Diagnose and resolve issues related to hardware, software, and systems.<br>• Manage user accounts, including password resets and access control.<br>• Perform basic network tasks such as updating IP addresses.<br>• Generate, analyze, and utilize system and operational data reports.<br>• Collaborate in managing information systems and electronic processes.<br>• Support system audits and contribute to the evaluation of findings.<br>• Safeguard IT assets and uphold information security protocols.<br>• Assist the IT Manager with monitoring, planning, and improving IT workflows.
We are looking for a highly experienced Chief Information Officer (CIO) to join our team on a long-term contract basis in Columbus, Ohio. This role is pivotal in providing strategic leadership in technology, security, and IT operations within a dynamic chemicals manufacturing environment. The ideal candidate will assess and enhance IT systems, organizational structure, and security posture to ensure alignment with business objectives.<br><br>Responsibilities:<br>• Lead efforts to strengthen and monitor the organization's cybersecurity and risk management strategies.<br>• Provide executive-level guidance on IT operations and future technology investments.<br>• Evaluate the alignment of current technology systems and infrastructure with business goals.<br>• Conduct comprehensive assessments of IT organizational structure, roles, and staffing efficiency.<br>• Collaborate with external vendors and partners to resolve security-related issues effectively.<br>• Deliver actionable insights and recommendations to improve operational efficiency and leadership within the IT department.<br>• Oversee the expansion of automation capabilities and guide the integration of advanced technologies.<br>• Ensure robust reporting and visibility into the organization's security posture and technology risks.<br>• Review prior audit findings and validate the remediation status of identified issues.<br>• Advise on long-term digital transformation initiatives, including robotics and advanced automation.
We are looking for a skilled Salesforce Administrator to oversee the strategy, implementation, and ongoing management of the Salesforce platform. In this role, you will collaborate with stakeholders to translate business needs into technical solutions while ensuring the system operates smoothly and efficiently. This position requires a proactive individual who can manage the product roadmap, execute hands-on configurations, and optimize platform capabilities.<br><br>Responsibilities:<br>• Act as the primary administrator for Salesforce, handling configurations such as objects, workflows, automations, permissions, and integrations.<br>• Collaborate with stakeholders to gather requirements, prioritize enhancements, and develop tailored solutions to meet business objectives.<br>• Plan and maintain the Salesforce product roadmap, ensuring successful releases and adoption across departments.<br>• Create and maintain training materials, documentation, and best practices to support system users.<br>• Monitor data integrity, system performance, and compliance with security standards.<br>• Troubleshoot technical issues, manage support tickets, and provide ongoing assistance to users.<br>• Identify opportunities for platform optimization and lead improvement initiatives.<br>• Facilitate cross-functional communication to align Salesforce capabilities with organizational goals.<br>• Ensure consistent updates and upgrades align with company needs and industry standards.
We are looking for an experienced Network Administrator to oversee and manage network systems for a leading telecom services organization in Powell, Ohio. This long-term contract position offers the opportunity to design, maintain, and optimize advanced network solutions while ensuring smooth and secure connectivity across the company’s infrastructure. The ideal candidate will possess strong technical expertise and the ability to troubleshoot complex network challenges.<br><br>Responsibilities:<br>• Configure and maintain Cisco routers to ensure seamless network operations.<br>• Design and implement efficient network layouts tailored to business needs.<br>• Monitor and manage network performance to identify and resolve any connectivity issues.<br>• Optimize network architecture for scalability and security.<br>• Manage Active Directory operations, including user account maintenance and system permissions.<br>• Conduct regular assessments of network infrastructure to enhance reliability and efficiency.<br>• Collaborate with team members to develop and execute network improvement strategies.<br>• Provide technical support and solutions for network-related challenges.<br>• Document network configurations and updates for reference and compliance purposes.<br>• Stay updated on industry trends and emerging technologies to recommend improvements.
We are looking for a skilled Web Developer to join our team on a long-term contract basis in Columbus, Ohio. This position involves working on dynamic web applications, client-server systems, and secure APIs to support critical business functions. The ideal candidate will have expertise in both front-end and back-end development, with a focus on creating secure and efficient solutions.<br><br>Responsibilities:<br>• Develop and maintain Windows Forms applications using C# to ensure robust client-server functionality.<br>• Create and enhance Angular-based web interfaces to deliver user-friendly experiences.<br>• Design and implement secure APIs and data encryption methods to safeguard sensitive information.<br>• Build and maintain Windows Services and background processes for efficient system operations.<br>• Optimize SQL Server queries and stored procedures to improve database performance.<br>• Support machine-to-machine communication and secure data exchanges.<br>• Collaborate with cross-functional teams to integrate and maintain web and server-side applications.<br>• Troubleshoot and resolve issues in existing software to ensure reliability and security.<br>• Implement authentication protocols, including OAuth, to enhance application security.
We are looking for a skilled Cloud Engineer to join our team in Dublin, Ohio. In this role, you will be responsible for designing, implementing, and maintaining scalable cloud infrastructure across AWS and Azure platforms. The ideal candidate has a strong background in automation, Infrastructure as Code (IaC), and cloud operations, with a focus on reliability and security.<br><br>Responsibilities:<br>• Design and manage secure, scalable cloud environments on AWS and Azure platforms.<br>• Develop and implement Infrastructure as Code (IaC) using Terraform to streamline cloud deployments.<br>• Create and maintain CI/CD pipelines, ensuring smooth integration and deployment processes.<br>• Automate provisioning and operational tasks using scripting languages such as Python, Bash, or PowerShell.<br>• Configure and monitor logging, security controls, and performance metrics to maintain system reliability.<br>• Troubleshoot and resolve cloud-related issues, collaborating with cross-functional teams.<br>• Optimize cloud resources and costs while ensuring high availability.<br>• Implement containerization solutions such as Docker to enhance scalability and efficiency.<br>• Ensure compliance with industry standards and best practices for cloud operations.
We are looking for an experienced Software Developer to join our team in Marysville, Ohio, specializing in ServiceNow development. In this long-term contract position, you will play a key role in supporting the global rollout of the ServiceNow platform, ensuring seamless integration and functionality across regions. This onsite role requires expertise in ServiceNow customization and configuration, as well as strong collaboration skills to work closely with stakeholders and technical teams.<br><br>Responsibilities:<br>• Develop, configure, and customize ServiceNow modules to meet global rollout objectives.<br>• Design and implement workflows, business rules, UI policies, client scripts, and integrations to enhance platform functionality.<br>• Ensure successful deployment of ServiceNow across multiple regions while adhering to global standards.<br>• Collaborate with project managers, architects, and business stakeholders to translate business needs into technical solutions.<br>• Troubleshoot and resolve platform issues to maintain system stability and performance during deployment phases.<br>• Assist with data migration, testing, documentation, and user acceptance processes.<br>• Provide technical support and guidance to project teams and end users throughout the rollout lifecycle.<br>• Ensure compliance with ServiceNow best practices, governance policies, and security standards.<br>• Support daily operational tasks related to the ServiceNow platform.<br>• Work onsite four days a week to deliver hands-on support and solutions.
We are looking for a Senior Data Architect to join our team on a long-term contract basis in Marysville, Ohio. In this role, you will design and maintain advanced data solutions to support analytics and business intelligence initiatives within the automotive industry. This position offers an exciting opportunity to work with cutting-edge technologies and contribute to the optimization of data systems and processes.<br><br>Responsibilities:<br>• Design and implement scalable data pipelines using cloud-based services such as Glue, S3, and Redshift.<br>• Build and orchestrate workflows with tools like Step Functions, EventBridge, and Lambda.<br>• Develop and integrate CI/CD pipelines using GitHub and other DevOps tools for automated deployments.<br>• Create conceptual, logical, and physical data models tailored for both operational and analytical systems.<br>• Optimize database queries, normalize datasets, and apply performance tuning strategies.<br>• Utilize Python and PySpark for data transformation, automation, and engineering tasks.<br>• Monitor and assess pipeline performance using tools like CloudWatch and Glue job logs.<br>• Troubleshoot and resolve issues related to data quality, system performance, and compliance.<br>• Implement metadata management practices and audit trails to ensure adherence to governance standards.<br>• Collaborate with cross-functional teams and stakeholders to align data architecture with business goals.
