We are looking for a dedicated Help Desk Analyst to provide technical support and troubleshooting expertise for our IT systems and manufacturing processes. This role involves maintaining optimal functionality of the Tulip platform, supporting discrete manufacturing workflows, and ensuring seamless product traceability. The position is based in Cleveland, Ohio, and requires on-site work from Monday to Friday, with occasional Saturday shifts during critical periods.<br><br>Responsibilities:<br>• Deliver technical support and maintenance for the Tulip platform, ensuring reliable system performance.<br>• Diagnose and resolve IT issues related to PCs running Tulip software, addressing both hardware and software concerns.<br>• Manage and support APIs to maintain consistent business data flow.<br>• Utilize Kepware to enable effective data communication across manufacturing systems.<br>• Provide expertise in discrete manufacturing processes to optimize production workflows.<br>• Ensure accurate product genealogy and traceability through detailed record-keeping.<br>• Troubleshoot and solve technical challenges related to IT systems and manufacturing operations.<br>• Collaborate closely with production, quality, and IT teams to drive continuous improvements.<br>• Maintain compliance with industry standards and regulatory requirements, especially in defense manufacturing.
We are looking for a dedicated Administrative/Inventory specialist to join our team in Independence, Ohio. In this Contract position, you will play a vital role in managing and coordinating work orders to ensure operational efficiency and timely product distribution. Your attention to detail and organizational skills will be critical in supporting the smooth flow of inventory and maintaining accurate documentation.<br><br>Responsibilities:<br>• Create and manage work orders to detail product specifications, including type, size, quantity, and packaging requirements.<br>• Collaborate with supply chain and warehouse teams to ensure alignment of order flow with operational capacity.<br>• Track and monitor the progress of work orders, promptly addressing any discrepancies or delays.<br>• Maintain accurate records and documentation for all issued and completed work orders.<br>• Communicate effectively with managers and supervisors to identify and resolve potential inventory or operational issues.<br>• Prioritize tasks to ensure timely fulfillment of customer orders, especially during high-demand periods.<br>• Assist in troubleshooting and resolving challenges related to product breakdowns or supply shortages.<br>• Utilize warehouse management systems and other tools to support efficient order processing.<br>• Ensure all work complies with company quality standards and customer requirements.
We are looking for an ERP/CRM Configuration SME to join our team in North Canton, Ohio. This Contract-to-permanent position is ideal for a detail-oriented individual with expertise in production planning and scheduling tools who can support implementation and optimization for clients. The role requires both strong technical knowledge and the ability to bridge business requirements with system solutions.<br><br>Responsibilities:<br>• Lead the configuration, implementation, and optimization of production planning and scheduling tools such as PlanetTogether or similar systems.<br>• Provide expert guidance to clients and prospects on leveraging scheduling tools to meet their production needs.<br>• Develop technical and functional knowledge of the ERP/CRM systems to become a subject matter expert.<br>• Collaborate with cross-functional teams to deliver end-to-end solutions for production scheduling.<br>• Support system integration efforts, including API development and third-party tool integration.<br>• Conduct hands-on configurations and troubleshoot issues during implementations.<br>• Offer insights into process optimization and system enhancements to improve operational efficiency.<br>• Manage program or project tasks related to ERP/CRM system implementations in a dynamic environment.<br>• Work closely with clients to understand their production workflows and align system capabilities with their business requirements.<br>• Assist with backend tasks and data handling related to ERP systems as needed.
We are looking for an experienced Sr. Systems Network Administrator & Security expert to join our team in Richfield, Ohio. This contract to permanent position requires a highly skilled individual to design, maintain, and troubleshoot complex network and server infrastructures while ensuring robust security across global systems. The ideal candidate will demonstrate strong technical expertise and the ability to collaborate effectively with cross-functional teams to support organizational goals.<br><br>Responsibilities:<br>• Design, implement, and manage server environments, including Windows, Linux, VMware, Solaris, and Active Directory systems.<br>• Provide advanced network support, including troubleshooting, upgrades, performance tuning, and monitoring for internal operations and external customer applications.<br>• Collaborate with the security team to develop, enforce, and audit security policies and programs.<br>• Research emerging technologies and recommend innovative solutions to enhance organizational infrastructure.<br>• Plan and execute projects related to the installation, upgrade, and maintenance of network and security tools.<br>• Monitor server performance and conduct diagnostics to ensure optimal operation of infrastructure.<br>• Maintain comprehensive documentation of network configurations, processes, and system activities.<br>• Configure and debug physical network components, including cable issues, using advanced analysis tools.<br>• Mentor and train team members on network and systems-related topics to enhance technical knowledge.<br>• Coordinate efforts globally to protect company and client information assets, ensuring compliance with security standards.
We are looking for an experienced IT Network Manager to oversee and maintain enterprise-level network systems for our organization in Cleveland, Ohio. This role requires a strong background in network design, security, and troubleshooting to ensure reliable and secure connectivity across the business. The ideal candidate will bring expertise in managing advanced networking hardware and implementing scalable solutions aligned with industry best practices.<br><br>Responsibilities:<br>• Manage and maintain enterprise-level networking hardware, including Cisco routers, Nexus switches, and Meraki wireless infrastructure.<br>• Implement and oversee network access control systems using Cisco ISE and ensure perimeter security through Palo Alto firewalls.<br>• Monitor and analyze network traffic using NetFlow tools to identify performance issues and optimize data flow.<br>• Design and implement scalable network solutions to meet current and future business needs.<br>• Coordinate the deployment, maintenance, and troubleshooting of Meraki wireless networks.<br>• Lead efforts to resolve connectivity issues and provide advanced troubleshooting for network-related incidents.<br>• Ensure network infrastructure complies with security policies, industry standards, and regulatory requirements.<br>• Develop and maintain documentation for network architecture, configurations, and procedures.<br>• Collaborate with cross-functional teams to support technology initiatives and improve overall network performance.
<p>We are looking for an experienced IT Risk Manager to lead cybersecurity risk initiatives. The ideal candidate will develop strategies aligned with industry frameworks and foster collaboration across departments to maintain a secure and resilient environment.</p><p><br></p><p>Responsibilities:</p><p>• Implement and oversee cybersecurity risk management programs that comply with Ohio House Bill 96 and relevant frameworks, such as NIST and CIS Controls.</p><p>• Monitor and enforce adherence to internal policies and external regulations, ensuring timely incident reporting as required by state law.</p><p>• Develop and maintain comprehensive policies, standards, and procedures related to cybersecurity risk management.</p><p>• Lead efforts to coordinate incident response activities, including collaboration with Ohio Cyber Reserve and Homeland Security.</p><p>• Manage annual cybersecurity training programs tailored to employees’ roles and responsibilities, promoting awareness and resilience.</p><p>• Serve as the primary liaison between IT, legal, compliance, and executive leadership for all cybersecurity risk-related matters.</p><p>• Prepare detailed risk reports and presentations for city council, auditors, and external agencies.</p><p>• Ensure documentation and policies are up-to-date and reflect best practices in cybersecurity risk management.</p><p>• Identify and assess vulnerabilities, proposing effective mitigation strategies to strengthen the city's defenses.</p><p>• Foster cross-departmental collaboration to enhance cybersecurity awareness and maintain a proactive security posture.</p>
