We are looking for an IT Technician to join our team in Mentor, Ohio, within the financial services industry. The ideal candidate will play a key role in ensuring the smooth operation of IT systems and providing technical support to end users. This position requires a proactive approach to troubleshooting and maintaining IT infrastructure, as well as collaborating with internal teams and external vendors.<br><br>Responsibilities:<br>• Provide technical support for financial applications, including troubleshooting and resolving issues with platforms such as Symitar and Synergy.<br>• Handle onboarding and offboarding processes for users, including hardware setup, account creation, and access configuration.<br>• Manage and resolve help desk tickets, documenting all actions and solutions accurately within the system.<br>• Maintain and update IT documentation, including system settings, troubleshooting procedures, and asset records.<br>• Diagnose and resolve basic network issues, such as Wi-Fi connectivity and LAN/WAN problems.<br>• Oversee IT hardware inventory, coordinating the deployment and recovery of assets as needed.<br>• Work closely with vendors to address technical challenges and escalate issues appropriately.<br>• Participate in IT projects, contributing to the implementation and upgrades of systems.<br>• Educate employees on IT policies, tools, and best practices to enhance their technical proficiency.
<p>We are looking for an experienced Network Engineer to join our team in Greater Cleveland, Ohio. The ideal candidate will bring a strong background in designing, managing, and supporting complex network infrastructures across multi-site environments. This role offers the opportunity to collaborate with cross-functional teams and external vendors to ensure reliable and secure connectivity.</p><p><br></p><p>Responsibilities:</p><p>• Design, implement, and maintain advanced network infrastructures across multiple locations and cloud platforms.</p><p>• Monitor and optimize network performance to ensure high availability and reliability.</p><p>• Configure and manage SD-WAN solutions to support distributed enterprise environments.</p><p>• Deploy and maintain Fortinet platforms and network security solutions.</p><p>• Collaborate with security teams to implement cybersecurity measures and ensure compliance with industry standards.</p><p>• Coordinate with external vendors to manage internet services, cabling systems, and other infrastructure needs.</p><p>• Support IT and OT networks, ensuring seamless integration and operational efficiency.</p><p>• Conduct physical installation and maintenance of networking hardware, including cabling systems, routers, and wireless access points.</p><p>• Document network configurations and procedures to maintain a comprehensive knowledge base.</p><p>• Stay updated on emerging networking technologies to enhance system capabilities.</p>
We are looking for a skilled Systems Engineer to join our team in Elyria, Ohio. This contract-to-permanent position involves managing and maintaining IT infrastructure, ensuring its reliability, security, and performance. The successful candidate will contribute to both daily operations and long-term IT strategies while supporting the organization’s technical needs and goals.<br><br>Responsibilities:<br>• Oversee and maintain IT infrastructure, including servers, networks, storage systems, virtualization, and cloud-based services, to ensure optimal performance and uptime.<br>• Perform routine administrative tasks such as managing user permissions, configuring servers, monitoring systems, and updating network settings.<br>• Collaborate with IT leadership to develop and implement long-term strategies for infrastructure improvements and standardization.<br>• Enhance infrastructure security by applying updates, managing security tools, and training users on cybersecurity best practices.<br>• Provide support for help desk operations and participate in the on-call rotation to address technical issues promptly.<br>• Configure, test, and troubleshoot backup systems and disaster recovery solutions to ensure business continuity.<br>• Plan and execute IT projects, including upgrades, migrations, and new system implementations.<br>• Conduct user training sessions and recommend improvements to existing systems and processes.<br>• Manage IT budgets, research emerging technologies, procure equipment and software, and maintain detailed inventories of hardware and software assets.<br>• Support environmental management initiatives and perform additional duties as assigned.
We are looking for an experienced Workday HCM Administrator to join our team in Cleveland, Ohio. This position involves managing and optimizing the Workday platform to support various functions, including Human Resources, Payroll, and Finance. The ideal candidate will bring a detail-oriented approach to system administration, configuration, and reporting while fostering collaboration across departments to ensure effective system utilization.<br><br>Responsibilities:<br>• Administer and maintain Workday modules, including Core HCM, Compensation, Benefits, and Absence.<br>• Configure and update workflows, calculated fields, security settings, and notifications to meet evolving business requirements.<br>• Oversee security roles and access controls, conducting regular reviews to ensure compliance with organizational policies.<br>• Perform system audits, resolve issues, and manage escalated user support cases to maintain optimal system performance.<br>• Execute bulk data uploads and updates using EIB tools to ensure data integrity across the platform.<br>• Develop and manage custom and advanced reports to support HR, Finance, and Payroll operations.<br>• Collaborate with Finance teams to handle position management, cost center hierarchies, and payroll audit reporting.<br>• Work closely with HR, Payroll, Finance, and IT teams to gather requirements and implement effective system solutions.<br>• Lead training sessions and create documentation to promote efficient use of the Workday platform.<br>• Participate in testing and deploying Workday semi-annual updates, ensuring smooth implementation and accurate documentation.
