3 results for It Operations Manager in Cleveland, OH

IT Manager

Akron, OH
onsite
Permanent
100000 - 140000 USD / Yearly
We are looking for an experienced IT Manager to oversee the technology operations of our organization in Akron, Ohio. This role requires a strategic thinker who can ensure systems are efficient, secure, and aligned with business goals. The ideal candidate will thrive in managing infrastructure, cybersecurity, software platforms, and vendor relationships while driving innovation and technology adoption. Responsibilities: • Oversee the performance, reliability, and security of all organizational technology systems and infrastructure. • Collaborate with the managed service provider to manage network infrastructure, server environments, cloud systems, and workstation provisioning. • Maintain and update documentation for network diagrams, system inventories, vendor contracts, and licensing records. • Administer and manage company software platforms, including settlement production systems, document management tools, and communication systems. • Evaluate and implement new software solutions, ensuring seamless integration between existing platforms. • Develop and enforce cybersecurity protocols, including multi-factor authentication, endpoint protection, and security awareness training. • Manage compliance with industry standards and regulatory requirements related to data privacy and cybersecurity. • Oversee telecommunications infrastructure, ensuring reliability and uptime for internet services and network connectivity. • Create and deliver training programs for staff to improve adoption of company technologies and workflows. • Identify and implement workflow automation, AI tools, and innovative digital solutions to enhance operational efficiency.
2026-03-19T00:00:00Z

IT Infrastructure Manager

Cleveland, OH
onsite
Permanent
100000 - 150000 USD / Yearly
We are looking for an experienced IT Infrastructure Manager to oversee and optimize our organization's technology systems in Cleveland Ohio. This role requires a deep understanding of server hardware, virtualization platforms, cloud services, and networking technologies to ensure seamless operations and robust security across complex environments. The ideal candidate will bring strong technical expertise and leadership skills to manage multi-domain systems, drive innovation, and support business needs. Responsibilities:• Manage and maintain server hardware, including Microsoft Server, VMware, and Hyper-V virtualization platforms.• Oversee cloud infrastructure on platforms such as Microsoft Azure, Google Cloud, and others to ensure scalability and reliability.• Administer core services, including Active Directory, file/print management, certificates, and identity services.• Implement and manage storage solutions along with backup and recovery protocols to safeguard data integrity.• Ensure the smooth operation of multi-tenant, multi-cloud, multi-domain, and multi-forest environments.• Supervise endpoint and device management for PCs, Macs, peripherals, printers, and mobile devices using tools like Intune.• Lead the deployment and management of Microsoft 365 technologies, including Exchange, SharePoint, Teams, OneDrive, and Office applications.• Configure and maintain networking components such as firewalls, switches, routers, and access points, with expertise in Fortinet platforms.• Monitor data center operations, including racks, cabling, power systems, cooling, and fire suppression mechanisms.• Establish proactive monitoring and alerting systems, with a focus on automated remediation processes.
2026-03-26T00:00:00Z

Office Manager

Cleveland, OH
onsite
Permanent
55000 - 65000 USD / Yearly
Position OverviewOur client, a professional services organization located in Independence, Ohio, is seeking a highly organized, professional, and reliable Office Manager to oversee daily office operations and administrative functions. This individual will serve as a key point of contact across accounting, payroll, vendors, benefits, CRM management, and internal coordination. The ideal candidate is detail‑oriented, proactive, and comfortable managing multiple systems and priorities in a fast‑paced office environment. Key Responsibilities<ul><li>Manage day‑to‑day office operations and internal platforms to ensure smooth business functionality</li><li>Navigate and maintain client lists within the CRM, including client call lists and contact databases</li><li>Process full-cycle Accounts Payable and Accounts Receivable </li><li>Manage and maintain relationships with vendors, including coordination and communication</li><li>Process payroll through ADP / DSM, ensuring accuracy and compliance</li><li>Coordinate benefits administration processes by interfacing with an external benefits consultant</li><li>Serve as the primary liaison with the company’s technology partner </li><li>Maintain and update survey contact databases and client resource consumption data</li><li>Support recruiting efforts as needed</li><li>Assist with organizing and managing the company’s annual virtual conference</li><li>Ensure data accuracy and consistency across systems including DSM, Ascend, and CRM platforms</li></ul> Qualifications<ul><li>Proven experience as an Office Manager, Administrative Manager, or similar role</li><li>Strong understanding of AP/AR processing and payroll administration</li><li>Experience working with CRM systems and managing client data</li><li>Highly organized with strong attention to detail and follow‑through</li><li>Professional communication skills and ability to interface with vendors and external partners</li><li>Reliable, self‑motivated, and comfortable working fully in‑office</li><li>Proficiency with accounting and business software; QuickBooks and ADP experience preferred</li></ul>What They’re Looking For<ul><li>An individual who is organized, dependable, and professional</li><li>Someone comfortable owning office operations and wearing multiple hats</li><li>A detail‑oriented communicator who can manage processes, vendors, and systems with confidence</li></ul> They do offer a full benefits package; medical, dental, vision, paid holidays, PTO, flexibility, and TREMENDOUS GROWTH! If this is a position that you are interested in, apply today!
2026-03-25T00:00:00Z