• Monitoring the AP email account and uploading invoices received into the accounting software as well as paper invoices received via the mail.<br>• Reviewing the invoices for accuracy and coding the invoices with the appropriate amount, vendor, company ID and general ledger account information. <br>• Submitting invoices and check requests into the paperless workflow in an accurate and timely manner to adhere to the weekly deadlines established for the company approval process. <br>• Placing AP checks into envelopes and mailing via USPS on a weekly basis.<br>• Opening the mail as needed and distributing to applicable employees.<br>• Researching and resolving invoice discrepancies and issues with the appropriate vendors or assisting property managers in addressing discrepancies.<br>• Communicating with vendors regarding payment status, invoice requests and inquiries as needed. <br>• Obtain appropriate documentation such as lien waivers, W9 and insurance certificates for new vendors and handle the administration of W9 forms. <br>• Assist with the mailing of 1099s tax forms.<br>• Various administrative duties such as filing of check copies and general ledger posting reports for accounts payable and accounts receivable.<br>• Year-end file cabinet reorganization and creation of file folders for each entity for the upcoming new year of information. <br>• Assist the Chief Accounting Officer and Assistant Controller with special projects upon request.
<p>We are looking for a dedicated and personable Part-Time Bilingual Spanish Receptionist to join a dynamic non-profit organization in Cincinnati, Ohio. In this role, you will be the first point of contact, ensuring visitors, members, and families are greeted warmly and courteously. This is a Contract to Permanent position, ideal for a skilled individual with strong organizational abilities and fluency in both English and Spanish.</p><p><br></p><p>Responsibilities:</p><p>• Welcome and assist all visitors, members, and families in a detail-oriented and courteous manner.</p><p>• Maintain a tidy and inviting reception area to create a positive first impression.</p><p>• Schedule appointments and manage calendars for staff and program participants.</p><p>• Monitor the public address system and ensure proper use.</p><p>• Record and maintain detailed notes for staff meetings to support follow-up and documentation.</p><p>• Assist with administrative tasks such as printing, filing, and preparing materials for events.</p><p>• Support Spanish-speaking families by coordinating meetings, explaining program details, and providing language assistance</p>
<p>Are you a personable detail oriented individual with excellent communication skills and the ability to keep an office running smoothly? Robert Half is seeking dynamic Front Desk Coordinators for ongoing opportunities with our clients in various industries. If you thrive in a customer-facing environment and enjoy being the first point of contact for an organization, we want to connect with you! </p><p> Key Responsibilities: Reception Duties: Greet visitors and clients with a warm, detail oriented demeanor, ensuring they feel welcomed and attended to. Inbound Communication Handling: Answer and direct incoming calls, emails, and inquiries promptly while ensuring clarity and accuracy. Scheduling: Manage appointment calendars for staff and leadership, ensuring seamless scheduling and meeting coordination. Office Management: Assist with office supply ordering, tracking inventory, and vendor coordination to support smooth operations. Document Handling: Manage and organize correspondence, paperwork, and scheduling systems with precision and attention to detail. Customer Service Support: Work closely with internal teams to relay information and resolve customer requests efficiently. Administrative Support: Provide general administrative assistance such as filing, data entry, or special projects as needed.</p>
<p>Are you a friendly, detail-oriented professional committed to delivering exceptional support and fostering positive customer interactions? Robert Half is seeking Customer Service Representatives for ongoing opportunities with clients across various industries. If you thrive in fast-paced environments and enjoy problem-solving, we want to connect with you!</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Customer Support:</strong> Respond to customer inquiries via phone, email, chat, or in-person, ensuring timely and professional communication.</li><li><strong>Problem Resolution:</strong> Troubleshoot issues, resolve complaints, and escalate concerns as needed to ensure a satisfactory resolution.</li><li><strong>Order Management:</strong> Handle customer orders, track shipments, and process returns or exchanges accurately.</li><li><strong>Documentation:</strong> Maintain accurate and detailed records of customer interactions in CRM databases.</li><li><strong>Product/Service Knowledge:</strong> Understand and explain company products, policies, and services to assist customers effectively.</li><li><strong>Team Collaboration:</strong> Work closely with internal teams such as sales, technical support, and marketing to address customer needs.</li><li><strong>Process Improvement:</strong> Provide feedback on customer service practices and suggest enhancements for better efficiency and satisfaction.</li></ul><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team on a long-term contract basis in Sharonville, Ohio. In this role, you will serve as the first point of contact for customers, ensuring their inquiries are addressed promptly and professionally. This is an excellent opportunity for individuals who thrive in a fast-paced environment and are passionate about delivering exceptional service.<br><br>Responsibilities:<br>• Respond to incoming customer and technician calls, ensuring inquiries are handled efficiently and escalated to dispatchers when necessary.<br>• Accurately record call details in the system in a timely manner.<br>• Coordinate resources and collaborate with the operations team to optimize service delivery.<br>• Manage technician schedules, track daily activity, and support labor adjustments based on workload demands.<br>• Conduct follow-ups and proactively reach out to customers to maintain high satisfaction levels.<br>• Handle new customer setups, address purchase order inquiries, and support accounting teams as needed.<br>• Investigate customer concerns, route them to appropriate staff, and ensure special requests are addressed.<br>• Utilize software tools to monitor technician dispatches, optimizing productivity and cost efficiency.<br>• Contribute to team goals by meeting deadlines and effectively solving problems in both independent and collaborative settings.<br>• Take on additional responsibilities, including training and special projects, as assigned.
<p>Are you a friendly, detail-oriented professional committed to delivering exceptional support and fostering positive customer interactions? Robert Half is seeking Customer Service Representatives for ongoing opportunities with clients across various industries. If you thrive in fast-paced environments and enjoy problem-solving, we want to connect with you!</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Customer Support:</strong> Respond to customer inquiries via phone, email, chat, or in-person, ensuring timely and professional communication.</li><li><strong>Problem Resolution:</strong> Troubleshoot issues, resolve complaints, and escalate concerns as needed to ensure a satisfactory resolution.</li><li><strong>Order Management:</strong> Handle customer orders, track shipments, and process returns or exchanges accurately.</li><li><strong>Documentation:</strong> Maintain accurate and detailed records of customer interactions in CRM databases.</li><li><strong>Product/Service Knowledge:</strong> Understand and explain company products, policies, and services to assist customers effectively.</li><li><strong>Team Collaboration:</strong> Work closely with internal teams such as sales, technical support, and marketing to address customer needs.</li><li><strong>Process Improvement:</strong> Provide feedback on customer service practices and suggest enhancements for better efficiency and satisfaction.</li></ul><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team on a long-term contract basis in Sharonville, Ohio. In this role, you will serve as the primary point of contact for customers, ensuring their needs are met with efficiency and professionalism. If you thrive in a fast-paced environment and enjoy delivering exceptional service, this opportunity is for you.<br><br>Responsibilities:<br>• Respond to incoming calls from customers and technicians, providing accurate information or escalating to dispatchers as needed.<br>• Coordinate service resources and collaborate effectively with the operations team.<br>• Handle customer inquiries, dispatch technicians, and conduct necessary follow-ups to ensure resolution.<br>• Assist the accounting team with customer setups and purchase order inquiries.<br>• Monitor daily labor levels, adjusting workloads in coordination with the Operations Manager.<br>• Track and record technician activities to support team operations and maintain efficiency.<br>• Proactively reach out to customers to ensure service excellence and share call data with leadership.<br>• Investigate customer concerns, route them appropriately, and address special requests to maintain satisfaction.<br>• Utilize technology to monitor dispatched technicians and ensure optimal productivity and cost-effectiveness.<br>• Contribute to achieving organizational goals within strict deadlines while maintaining customer satisfaction.
<p>We are looking for a dedicated Customer Service Representative to join our team in Dayton, Ohio. This long-term contract position offers an opportunity to provide vital services within a non-profit organization, assisting customers with essential processes and maintaining accurate records. If you thrive in a detail-oriented, customer-focused environment, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Handle registration tasks using state-specific software to ensure accurate processing records.</p><p>• Review and verify documentation for completeness and correctness, making necessary updates as required.</p><p>• Assist customers in completing forms and provide clear guidance on registration procedures for records.</p><p>• Process and issue requests through in-person interactions or online orders, following established protocols.</p><p>• Manage, validate, and preserve departmental records to meet compliance standards set by state, auditing, and regulatory agencies.</p><p>• Edit and update records or documents as assigned, ensuring accuracy and adherence to guidelines.</p><p>• Coordinate with external agencies to obtain records and transfer information to relevant parties.</p><p>• Participate in cross-training initiatives and perform additional duties as assigned</p><p><br></p><p><strong>For immediate consideration, call 937.224.8326.</strong></p><p><br></p>
<p>We are looking for a dedicated Customer Service Representative to join our team in Vandalia, Ohio. This is a Contract-to-permanent position, offering an excellent opportunity to grow within the organization. The ideal candidate will excel in customer service, data entry, and administrative tasks while maintaining a high level of accuracy and professionalism.</p><p><br></p><p>Responsibilities:</p><p>• Perform accurate data entry into member portals and confirm submission details.</p><p>• Process and verify forms while ensuring eligibility postings are completed efficiently.</p><p>• Generate and analyze reports to support operational needs.</p><p>• Handle inbound calls to assist vendors and customers with inquiries.</p><p>• Distribute mail and manage scanning and indexing tasks for documentation.</p><p>• Schedule appointments and coordinate with vendors as needed.</p><p>• Respond to email correspondence promptly and professionally.</p><p>• Utilize Microsoft Excel and Word for order entry and administrative tasks.</p><p><br></p><p><strong>For immediate consideration, call 937.224.8326.</strong></p><p><br></p>
We are looking for a dedicated Sr. Customer Service Representative to join our team in Monroe, Ohio. In this Contract-to-permanent position, you will play a pivotal role in delivering exceptional service to our customers while managing a range of inquiries, orders, and complaints. This opportunity is ideal for someone who thrives in a fast-paced manufacturing environment and is committed to exceeding performance expectations.<br><br>Responsibilities:<br>• Process purchase orders and lease requests across the full range of products and services offered by the company.<br>• Respond to customer inquiries with expert knowledge of products and services, utilizing appropriate internal resources.<br>• Collaborate with internal departments to ensure seamless management of customer orders, lease requests, and inquiries from initiation to completion.<br>• Take ownership of resolving assigned complaints and incidents, engaging all necessary internal teams to achieve full resolution.<br>• Meet or exceed established Key Performance Indicator (KPI) targets to contribute to overall team success.<br>• Participate in training programs to maintain and enhance skills required for the role.<br>• Provide end-to-end customer support to ensure a positive experience and satisfaction.<br>• Utilize Windows PC systems effectively to manage customer data and interactions.<br>• Demonstrate superior customer service skills in all interactions, whether direct or through call center channels.
