We are looking for a proactive and personable Receptionist to join our team in Cincinnati, Ohio. This Contract to permanent position offers an excellent opportunity to contribute to a dynamic healthcare environment while showcasing your organizational and communication skills. The ideal candidate will be the first point of contact for visitors and callers, ensuring smooth daily operations and providing exceptional administrative support.<br><br>Responsibilities:<br>• Handle incoming calls with attention to detail, directing them to the appropriate individuals or departments.<br>• Manage the filing and organizing of documents to ensure accessibility and efficiency.<br>• Operate fax machines for sending and receiving critical communications.<br>• Sort and distribute incoming mail promptly to relevant recipients.<br>• Coordinate the preparation and delivery of outgoing mail in a timely manner.<br>• Welcome visitors warmly, assisting with inquiries and directing them as needed.<br>• Provide general administrative support to team members to facilitate smooth operations.<br>• Maintain a well-organized and detail-oriented reception area.<br>• Monitor and manage multi-line phone systems effectively.
<p>Dayton area company is looking for a Customer Service Representative to join their immediately! Job duties will include entering purchase orders into the system, assisting customers via email and over the phone, organizing documents, auditing orders, maintaining customer records and assisting with other clerical duties. This is a contract role anticipated to last 3 - 6 months and is working full-time hours. For more information, please call 937-224-8326. </p>
We are seeking a dedicated Customer Service Representative to join our team in Sharonville, Ohio. In this long-term contract role, you will serve as the primary point of contact for customers, ensuring their needs are met efficiently and with care. This position offers an excellent opportunity to showcase your communication skills and your ability to coordinate service operations effectively.<br><br>Responsibilities:<br>• Respond to incoming calls from customers and technicians, addressing inquiries and escalating issues to dispatchers when necessary.<br>• Accurately record call details and input information into the system in a timely manner.<br>• Coordinate service resources and collaborate with the operations team to meet customer needs.<br>• Dispatch technicians, track their activities, and ensure optimal productivity and cost efficiency throughout the day.<br>• Handle customer concerns by investigating issues, routing them to appropriate staff, and following up as required.<br>• Manage daily labor levels to align with workload demands, releasing labor when necessary in consultation with the Operations Manager.<br>• Proactively contact customers to maintain service quality and share relevant data with leadership.<br>• Work closely with accounting teams to assist with new customer setups and purchase order inquiries.<br>• Utilize service management software and demonstrate proficiency in Office tools to support daily operations.<br>• Take on additional tasks as assigned, such as training and contributing to special projects.
