We are looking for an experienced Customer Service Representative to join our team in Chicago, Illinois. In this role, you will provide excellent service to members by addressing their inquiries, resolving issues, and guiding them through processes with professionalism and care. This is a long-term contract position that offers the opportunity to work in a dynamic and impactful non-profit environment.<br><br>Responsibilities:<br>• Respond to inbound calls with empathy and efficiency, ensuring member satisfaction.<br>• Accurately update and maintain member information in the system.<br>• Provide detailed explanations of policies and procedures to members.<br>• Offer guidance on best practices and necessary documentation.<br>• Utilize SharePoint and web-based member databases for seamless data management.<br>• Collaborate with team members to address complex member concerns.<br>• Manage order entry tasks and ensure data accuracy.<br>• Communicate effectively with bilingual Spanish-speaking members, if applicable.<br>• Uphold professionalism, punctuality, and attention to detail.<br>• Perform additional customer service tasks as required.
We are looking for a dedicated and empathetic Customer Service Representative to join our team in Chicago, Illinois. In this Contract to permanent opportunity, you will play a pivotal role in supporting credit union members by handling inbound inquiries and providing exceptional service. This is an excellent opportunity for someone with strong communication skills and a passion for helping others in a fast-paced environment.<br><br>Responsibilities:<br>• Respond to inbound calls from credit union members, addressing inquiries related to account balances, products, and services.<br>• Provide patient and empathetic assistance, particularly to senior members, ensuring their needs are met with care.<br>• Utilize multiple software systems, including Symitaur, Amazon Connect, Smart Sheets, and Orpheus, to manage member accounts and resolve issues.<br>• Stay informed about the organization’s offerings to effectively guide members to appropriate solutions.<br>• Maintain a high level of accuracy and professionalism while handling sensitive financial information.<br>• Collaborate with team members to ensure seamless service delivery and meet performance goals.<br>• Adhere to attendance policies and uphold reliability standards.<br>• Participate in comprehensive training programs to develop technical skills and understanding of company procedures.<br>• Handle Saturday shifts twice a month, with a flexible schedule to ensure no more than 40 hours per week.<br>• Assist in managing increased call volumes resulting from organizational changes.
We are looking for a dedicated Customer Service Representative to join our team in Racine, Wisconsin. In this Contract to permanent position, you will play a vital role in ensuring customer satisfaction by addressing inquiries and resolving issues in a detail-oriented and efficient manner. This is an excellent opportunity to contribute to a non-profit organization while developing valuable customer service skills.<br><br>Responsibilities:<br>• Handle incoming calls with care, ensuring customer concerns are addressed promptly.<br>• Provide accurate information about products, services, and policies to customers.<br>• Process orders and manage data entry tasks with attention to detail.<br>• Assist customers with resolving issues or complaints in a courteous manner.<br>• Collaborate with team members to ensure seamless service delivery.<br>• Maintain records of customer interactions and transactions.<br>• Follow established procedures to meet quality and performance standards.<br>• Communicate effectively with customers and internal teams to achieve resolutions.<br>• Support outbound call initiatives as needed to enhance customer engagement.<br>• Continuously strive to improve processes and service quality.
<p>We are looking for a dedicated Customer Service Representative to join our team in Westchester, Illinois. In this role, you will be responsible for assisting customers with inquiries, resolving issues, and ensuring satisfaction through attentive communication and efficient problem-solving. This is a Contract to permanent position, offering the opportunity to grow within the company and contribute to a supportive and collaborative work environment.</p><p><br></p><p>Responsibilities:</p><p>• Respond to a high volume of customer calls promptly and courteously, ensuring a positive experience.</p><p>• Address customer concerns, complaints, and inquiries with empathy and care.</p><p>• Provide clear and accurate information about products, services, policies, and procedures.</p><p>• Record and maintain detailed documentation of all customer interactions in the system.</p><p>• Escalate complex or unresolved issues to the appropriate departments for further assistance.</p><p>• Achieve and exceed daily performance metrics, including call handling times and customer satisfaction scores.</p><p>• Maintain a positive and attentive attitude, contributing to a welcoming team atmosphere.</p><p><br></p><p>The salary range for this position is $18 to $18. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <u>roberthalf.gobenefits.net</u> for more information. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.</p>
<p>We are looking for a dedicated Customer Service Representative to join our team in Westchester, Illinois. In this role, you will handle customer interactions with attention to detail and efficiency, ensuring inquiries and issues are resolved to the highest standard. This is a contract-to-permanent position, offering the opportunity to transition into a permanent role based on performance and organizational needs.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming customer calls promptly, delivering exceptional service and addressing inquiries effectively.</p><p>• Resolve customer complaints and concerns with empathy, ensuring a positive resolution.</p><p>• Provide accurate and detailed information regarding products, services, policies, and procedures.</p><p>• Document customer interactions thoroughly in the company's system for future reference.</p><p>• Escalate complex issues to appropriate departments or team members when necessary.</p><p>• Consistently meet or exceed performance goals, including metrics related to call volume, response times, and customer satisfaction.</p><p>• Maintain a detail-oriented and achievement-focused demeanor during all customer interactions.</p><p>• Adapt to various customer needs and situations in a fast-paced environment.</p><p>• Collaborate with team members to improve service delivery and share best practices.</p><p><br></p><p>The salary range for this position is $18 to $18. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <u>roberthalf.gobenefits.net</u> for more information. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.</p>
<p>We are looking for a dedicated and detail-oriented Customer Service Representative to join our team in Westchester, Illinois. In this Contract to permanent role, you will play a vital part in delivering exceptional service and support to our customers while maintaining a positive and engaging demeanor. This position offers an opportunity to grow within the organization while honing your customer service skills in a dynamic and fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly and courteously to a high volume of customer inquiries via phone, ensuring each interaction is handled with care and attention to detail.</p><p>• Address and resolve customer concerns, complaints, and requests efficiently while striving for customer satisfaction.</p><p>• Provide accurate and thorough information about products, services, and company policies to assist customers effectively.</p><p>• Record and maintain detailed documentation of customer interactions and resolutions in the company's system.</p><p>• Escalate complex or unresolved issues to the appropriate team or department as necessary.</p><p>• Achieve and exceed daily performance targets, including metrics for call volume, response times, and customer satisfaction.</p><p>• Demonstrate a positive attitude and detail-oriented approach to foster trust and rapport with customers.</p><p>• Collaborate with team members and other departments to ensure seamless customer support.</p><p>• Stay updated on company offerings, procedures, and tools to provide informed assistance to customers.</p><p><br></p><p>The salary range for this position is $18 to $18. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <u>roberthalf.gobenefits.net</u> for more information. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.</p>
<p>We are looking for a dedicated Customer Service Representative to join our team on a contract-to-permanent basis. This role is ideal for someone passionate about delivering exceptional customer experiences and handling inquiries with attention to detail and efficiency. Based in Westchester, Illinois, this position offers an opportunity to contribute to a fast-paced and supportive environment.</p><p><br></p><p>Responsibilities:</p><p>• Respond to customer inquiries and concerns promptly and with attention to detail via phone and other communication channels.</p><p>• Provide detailed information about products, services, and company policies to ensure customer satisfaction.</p><p>• Address and resolve customer complaints with empathy and a solution-oriented approach.</p><p>• Accurately document customer interactions and transactions using company systems.</p><p>• Escalate complex issues to appropriate departments or team members as necessary.</p><p>• Meet or exceed performance standards related to call volume, response times, and customer satisfaction metrics.</p><p>• Maintain a courteous and detail-oriented demeanor while interacting with customers and team members.</p><p>• Adapt to varying schedules and work environments, including call center operations.</p><p>• Stay informed about company updates, policies, and procedures to provide accurate assistance.</p><p><br></p><p>The salary range for this position is $18 to $18. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <u>roberthalf.gobenefits.net</u> for more information. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.</p>
<p>Are you ready to rediscover your professional purpose? Take the leap and join us on your journey towards success.</p><p><br></p><p>How you will make an impact as a Patient Services Representative:</p><p><br></p><p>The Patient Services Representative interacts with patients at various stages of their treatment journey</p><p>Greet patients and accurately checks patients into EHR using established patient registration check-in protocols</p><p>Order Sleep Study device utilizing system</p><p>Upload sleep study reports into system</p><p>Review of future clinic schedule to ensure insurance and necessary patient documentation is within the patient chart</p><p>Schedule patient appointments</p><p>Answer call center calls to provide overflow coverage as necessary</p><p>Owns opening of clinic and closing of clinic per established guidelines</p><p>Responsible for ensuring documentation is appropriately completed, patient payment is received per insurance and works with clinic team members to maintain daily schedule</p><p>Order medical supplies and pharmaceuticals as needed, per established protocol</p><p>What we’re looking for in a Patient Services Representative:</p><p><br></p><p>Prior medical experience preferred</p><p>Proven ability to independently apply best practices in time management</p><p>Proven ability to multitask in a fast paced environment</p><p>Prior experience and/or desire to work in a role held accountable to quality performance metrics</p><p>Strong customer service focus</p><p>Solid technology skills including Outlook, Word, Excel, Electronic Health Records</p><p>Great attention-to-detail and accuracy in work</p><p>Solution oriented problem solver</p><p>Strong work ethic, commitment to teamwork, positive attitude/willingness to get the job done</p><p><br></p><p>The salary range for this position is $19/hr. to $20/hr. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.</p>
<p>We are looking for a dynamic Customer Service Manager to join our team in Rolling Meadows, Illinois. This contract to permanent position offers an opportunity to lead a collaborative team while driving exceptional customer experiences in the wholesale distribution industry. The ideal candidate will bring strategic leadership skills and a passion for fostering a positive and results-oriented environment.</p><p><br></p><p>Responsibilities:</p><p>• Provide hands-on leadership to create a structured, supportive, and collaborative team culture focused on enhancing the customer experience.</p><p>• Supervise and develop a team of Customer Service Representatives and Parts & Shipping staff, ensuring accountability and effective teamwork.</p><p>• Oversee daily operations such as case management, workload distribution, and staff scheduling to maintain optimal service levels.</p><p>• Manage the entire Parts and Shipping function, including order processing, inventory coordination, fulfillment workflows, and warranty-related shipments.</p><p>• Drive process improvement initiatives to optimize order accuracy, shipping coordination, and customer satisfaction.</p><p>• Develop and maintain accurate standard operating procedures (SOPs) and training materials to ensure consistency across the team.</p><p>• Monitor and analyze performance metrics related to call handling, case resolution, and customer satisfaction scores to identify areas for improvement.</p><p>• Prepare and deliver reports on department performance, customer inquiries, and emerging trends to senior leadership.</p><p>• Collaborate with cross-functional teams to resolve customer issues, streamline processes, and support business growth.</p><p>• Lead training programs for new team members and existing staff, including onboarding, refresher courses, and job shadowing to enhance service quality.</p>
<p>Our client is looking for a Supply Chain Assistant to join their team in Oak Brook, Illinois. In this role, you will play a key part in ensuring the smooth processing of supplier purchase orders and accurate inventory management. This position requires attention to detail, effective communication with vendors, and strong organizational skills.</p><p>The position pays $55,000 annually + full benefits including health, dental, vision and 401K + match. This position is 100% on-site with potential for 1 work from home day after 6 months.</p><p><br></p><p>Responsibilities:</p><p>• Input supplier purchase orders into the NetSuite system with accuracy and efficiency.</p><p>• Review purchase orders daily to verify accuracy and address discrepancies.</p><p>• Coordinate and place orders with suppliers, ensuring timely processing.</p><p>• Receive materials into inventory and verify that they match purchase orders.</p><p>• Follow up with suppliers regarding missing confirmations, shipping documents, and updates.</p><p>• Record vendor warehouse inventories and process payments accordingly.</p><p>• Ensure supplier credits are accurate and properly documented.</p><p>• Assist customer service representatives with order-related inquiries and issue resolution.</p><p>• Collaborate with the supply manager and supply planner on various tasks and requests.</p><p><br></p><p><strong><em>Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.</em></strong></p>
<p><em>The salary range for this position is $70,000-$80,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected].</em></p><p><br></p><p><strong><u>Key Responsibilities </u></strong></p><p>Summary Responsible for all aspects of the real estate closing and ensures proper disbursement of funds. </p><p> </p><p><strong>Essential Duties </strong></p><p>● Prepares miscellaneous documents required at closing. </p><p>● Enters closing figures; balances and funds files. </p><p>● Ensures closing package is properly executed. </p><p>● Attends and manages real estate closings. </p><p>● Reviews title commitment and is responsible for collecting title clearance </p><p>● Reviews mortgage payoffs for accuracy and transmits payoff funds. </p><p>● Obtains special assessment letters from each municipality as well as working with local Department of Neighborhood Housing to acquire needed investor/rehab documents. </p><p>● Acts as the liaison between attorneys and lenders at closing. </p><p> </p><p><br></p>
<p>Robert Half is seeking a dedicated and proactive Collections Specialist for a contract opportunity with one of our valued clients. In this role, you will be responsible for managing receivables and ensuring timely payment resolutions while delivering excellent service to both internal and external stakeholders.</p><p><strong>Responsibilities:</strong></p><ul><li>Contact customers regarding overdue accounts and outstanding invoices.</li><li>Negotiate payment arrangements and resolve payment discrepancies.</li><li>Maintain accurate records of collections activities and customer communications.</li><li>Collaborate with accounting and sales teams to resolve customer issues.</li><li>Prepare regular aging reports and monitor account status.</li><li>Ensure compliance with company policies and relevant regulations.</li></ul>
<p>We are seeking a confident and proactive Service Desk Team Lead to take ownership of our service desk operations. Reporting to the IT Operations Manager, you will manage a team of three in-house technicians plus outsourced Level 1 support, delivering exceptional end-user support in a 24x7 global enterprise.</p><p>This is a leadership role requiring strategic oversight—not a traditional “hands-on-keyboard” help desk position. You will be responsible for driving operational excellence, implementing new technologies, managing budgets, scaling team resources, and optimizing service levels through SLA management and possible outsourcing initiatives. You must bring accountability, strong decision-making, and a continuous improvement mindset to this function.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Lead and oversee daily service desk operations, providing clear direction and support</li><li>Serve as the escalation point for complex technical issues</li><li>Ensure SLA compliance and high standards for customer satisfaction and ticket resolution</li><li>Communicate professionally with users and stakeholders, both in person and via email</li><li>Identify and implement new technologies and process improvements to support ongoing business growth</li><li>Manage third-party support providers and outsourcing activities, including SLA development</li><li>Control service desk budgets and related costs</li><li>Flexibly scale team resources up or down as needed to ensure consistent performance</li><li>Promote a culture of continual learning and professional development through certifications and ongoing training</li></ul>
<p>Robert Half is looking for a full-time Legal Assistant to join a reputable law firm in Chicago, Illinois. In this role, you will play a key part in managing case files, communicating with various partners, and supporting the legal team with administrative and procedural tasks. The ideal candidate is proactive, organized, and skilled at multitasking in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><ul><li>Handle a high volume of case files and ensure all documentation is up to date.</li><li>Communicate effectively with clients, insurance adjusters, opposing counsel, and medical providers to facilitate case progress.</li><li>Coordinate with insurance representatives to secure necessary authorizations for client medications, treatments, and surgeries.</li><li>Draft legal documents such as routine motions, subpoenas, discovery requests, and correspondence.</li><li>Compile and prepare special reports for insurance carriers to support claims.</li><li>Request and manage itemized bills and medical records from healthcare providers.</li><li>Maintain accurate records and ensure compliance with case management software.</li><li>Assist in billing functions and calendar management to keep schedules organized and deadlines met.</li><li>Stay updated on workers' compensation laws and procedures to provide accurate support</li></ul>
<p>We are looking for a skilled Customer Experience & Ecommerce in near Des Plaines, Illinois. This role involves managing various online platforms, ensuring efficient workflows, and driving performance improvements across multiple channels. The ideal candidate is proactive, detail-oriented, and experienced in eCommerce and project management.</p><p><br></p><p>7:30am-4:00pm or 8:00am-5:00pm</p><p>Compensation: $75k-$90k</p><p>3 days in office 2 days WFH</p><p>Medical, Dental, Vision, 401k, 15 days PTO,9 holidays</p><p><strong><em>Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster</em></strong></p><p><br></p><p>Responsibilities:</p><p>• Manages the company’s ecommerce website, including product launches, promotions, inventory updates, and merchandising accuracy.</p><p>• Communicate with customers by answering any problems, or solving any inventory issues.</p><p>• Maintains and activates listings across marketplaces such as Amazon Seller.</p><p>• Ensures all product are up to date.</p><p>• Monitors inventory levels, pricing, order flow, and work with the operations.</p><p>• Analyzes ecommerce sales performance and delivers regular reporting with actionable insights and recommendations.</p>
<p>Robert Half is looking for a Litigation Legal Assistant to join a wonderful firm in Chicago, Illinois. In this role, you will provide vital support to attorneys by managing cases, coordinating communications, and ensuring the smooth flow of legal operations. The ideal candidate will have strong organizational skills and thrive in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><ul><li>Manage a high volume of cases, ensuring all details are tracked and deadlines are met.</li><li>Serve as the primary liaison with clients, insurance adjusters, opposing counsel, and medical providers.</li><li>Coordinate with insurance adjusters and claim representatives to secure authorizations for treatments, medications, and surgeries.</li><li>Draft and edit legal documents, including motions, subpoenas, discovery requests, and correspondence.</li><li>Compile and prepare special documentation for submission to insurance carriers.</li><li>Request and organize itemized bills and medical records from clients and healthcare providers.</li><li>Utilize case management software to maintain accurate and up-to-date records.</li><li>Support billing functions and calendar management to optimize workflow efficiency.</li><li>Assist in personal injury plaintiff and civil litigation matters.</li><li>Contribute to client relations by providing clear and precise communication</li></ul>
<p><em>The salary range for this position is $80,000-$85,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>We are seeking a Compliance Associate to join our team in Elmhurst, Illinois. This role is pivotal in upholding our firm's adherence to regulations and policies, and will involve the use of various software systems to monitor business activities, maintain records, and aid in communication across departments.</p><p><br></p><p><strong>Job Description:</strong></p><p>• Utilize Sungard Protegent system for monitoring trading activity and real-time alerts.</p><p>• Ensure accurate and up-to-date record keeping for swift response to inquiries or audits.</p><p>• Contribute to the development, review, and upkeep of our Written Supervisory Procedures.</p><p>• Foster a culture of compliance and trading by working closely with senior management.</p><p>• Provide continuous support for registered investment advisors and representatives.</p><p>• Collaborate effectively with all departments, both independently and as part of a team.</p><p>• Review and approve marketing materials, including social media posts, to ensure compliance.</p><p>• Utilize CRM and ERP software systems to manage customer interactions and business resources.</p><p>• Use accounting software systems and perform accounting functions as required.</p><p>• Use communication and auditing skills to administer claims and produce clear reports.</p>
<p><em>The salary range for this position is up to $190,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected].</em></p><p><br></p><p>You know what’s awesome? PTO. You know what else is awesome? A high-paying job that respects your work-life balance so you can enjoy your PTO. This role has perks that are unmatched by its competitors. Plus, this position doubles as a fast-track career advancement opportunity as they prefer to promote from within. </p><p><br></p><p><strong><u>Position Responsibilities</u></strong></p><ul><li>Work with Senior Leadership Team and Financial Leadership Team to understand the company’s vision and strategy and develop integrated EPM vision and strategies that are aligned with the company's overall strategic initiatives and financial objectives</li><li>Facilitate the establishment of daily, weekly and monthly reporting requirements</li><li>Give significant input to the development of company enterprise structure required to achieve reporting requirements and coordinate with finance and IT resources towards implementation of a transaction systems all the way through EPM reporting systems</li><li>Participate in the selection and configuration of EPM reporting tools consisting of 1) Actual Consolidation, 2) Planning and Forecasting, 3) Workforce Planning, 4) Long Range Planning (3 to 5 years), 5) Integrated Management Reporting and 6) External / SEC Reporting among others [tools currently being implemented are Tagetik and SAP’s SAC]</li><li> Create the vision and strategies for actual, plan / forecast and long range planning reporting</li><li>Establish financial standard reports to assure “one version of the truth”</li><li>Create and govern required reporting Master Data Management (MDM) Change Control processes (for entities, profit centers, cost centers, chart of accounts, standard reporting formats among others) as part of the Enterprise Master Data Governance program.</li><li>Establish links between various transformation initiatives and business strategies using methods/approaches such as capability assessment, business/financial analysis, process management and re-design, organizational assessment and stakeholder management</li><li>Contribute with financial specific expertise in establishing governance program conducted by the Master Core Data Team.</li><li>Support acquisition integration efforts by developing/enhancing playbook activities and repeatable processes for efficient and timely integration of financial data</li><li>Provide direct oversight for the management and prioritization of key projects and milestones. Responsible for overall project/program quality assurance</li><li>Provide thought leadership to ensure program objectives are achieved and stakeholders are aligned</li><li>Work directly with key stakeholders and business partners to drive improvements in core financial processes such as close/consolidations; planning, budgeting and forecasting; and management reporting</li><li>Foster continuous improvement mindset to drive change, improve access to critical information and enhance decision support capabilities across finance</li></ul>
<p>Robert Half is seeking a diligent and customer-focused Medical Collections Specialist for a contract opportunity with one of our valued healthcare clients. As a Medical Collections Specialist, you will be responsible for managing outstanding receivables in a healthcare setting and supporting the financial health of the organization.</p><p><strong>Responsibilities:</strong></p><ul><li>Contact patients and insurance companies regarding overdue medical balances.</li><li>Review patient accounts and resolve billing discrepancies.</li><li>Negotiate payment arrangements and ensure timely collection of payments.</li><li>Maintain accurate records of collection activities in compliance with HIPAA and company policies.</li><li>Collaborate with billing, insurance, and healthcare provider teams to clarify account issues.</li><li>Prepare regular aging reports and assist with reconciliations as needed.</li></ul>
