<p>We are seeking an experienced Accounts Receivable Specialist with a strong sense of ownership and attention to detail. This role is essential to managing daily payment workflows, processing a high volume of B2B transactions, and ensuring the accuracy of financial records across multiple accounting platforms, including a custom ERP solution. The ideal candidate can learn new systems quickly, handle customer inquiries with care, and is diligent in maintaining low past-due balances through proactive collections efforts. **Please note: this role requires onsite availability in Chattanooga, Tennessee**</p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage all daily accounts receivable activities, including monitoring, processing, and reconciling payments received via multiple payment processors.</li><li>Accurately record payments and adjustments in accounting/ERP system, ensuring seamless documentation and audit trails.</li><li>Issue invoices by email and mail, send payment reminders, process refunds, file payment documentation, and make adjustments as required—supporting a high daily payment volume.</li><li>Conduct B2B collections activities, primarily through reminders and customer outreach while operating within established outreach parameters.</li><li>Answer customer questions regarding invoices, payments, and account balances promptly and professionally.</li><li>Research and resolve payment discrepancies, proactively identifying and contacting key stakeholders as needed.</li><li>Maintain complete, accurate, and current accounts receivable records and ensure compliance with internal policies and procedures.</li></ul><p>Please complete an application and call (423) 244-0726 for more information!</p>