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83 results for Office Services Specialist in Carlsbad, CA

Customer Support Specialist
  • Carlsbad, CA
  • onsite
  • Temporary
  • 22.00 - 28.00 USD / Hourly
  • <p>A growing company in Carlsbad is seeking a detail-oriented <strong>Customer Support Specialist</strong> to support client accounts and internal operations. This role focuses on maintaining strong client relationships, resolving inquiries efficiently, and ensuring seamless coordination between customers and internal teams. The Customer Support Specialist will manage inbound requests, track service issues, and support order or account-related processes. This position is ideal for someone who thrives in a structured environment and enjoys providing dependable, high-quality support.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the primary contact for customer inquiries via phone and email</li><li>Coordinate with internal teams to resolve service or order-related issues</li><li>Track customer interactions and maintain accurate records in internal systems</li><li>Provide timely follow-up to ensure customer satisfaction</li><li>Assist with order processing, documentation, and reporting</li><li>Identify recurring issues and communicate trends to management</li><li>Support process improvements to enhance customer experience</li></ul><p><br></p>
  • 2026-01-12T17:53:53Z
Cient Support Specialist
  • Rancho Santa Fe, CA
  • onsite
  • Temporary
  • 22.00 - 27.00 USD / Hourly
  • <p>A well-established professional services organization in Rancho Santa Fe is seeking a polished and proactive <strong>Client Support Specialist</strong> to serve as a key point of contact for high-touch clients. This role is ideal for someone who enjoys relationship-building, problem-solving, and providing white-glove service in a fast-paced but refined environment. You will be the voice of the company, ensuring clients feel supported, informed, and valued at every stage of their interaction.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Act as the primary contact for inbound client inquiries via phone, email, and in-person communication</li><li>Provide clear, professional responses to questions regarding services, timelines, and next steps</li><li>Coordinate closely with internal teams to ensure accurate and timely follow-up</li><li>Maintain detailed and organized client records within internal systems</li><li>Proactively identify client needs and escalate issues when appropriate</li><li>Assist with scheduling appointments, confirmations, and follow-up communications</li><li>Support administrative tasks related to client onboarding and ongoing service delivery</li></ul>
  • 2026-01-15T19:53:59Z
Bilingual Spanish Customer Service Specialist
  • San Diego, CA
  • onsite
  • Contract / Temporary to Hire
  • 20.00 - 21.00 USD / Hourly
  • <p>Bilingual Call Center Representative (Spanish/English) – Contract-to-Hire</p><p><strong>Location:</strong> San Diego, CA (Fully In-Office to Start)</p><p><strong>About the Organization</strong></p><p> We are proud to partner with a <strong>wonderful organization in San Diego</strong> that is deeply committed to serving its community and making a positive impact in the lives of others. This organization values compassion, inclusion, and exceptional customer care, and is seeking team members who share those same values.</p><p><strong>About the Role</strong></p><p> The Bilingual Call Center Representative will support a high-volume inbound call center, assisting both English- and Spanish-speaking customers. This is a <strong>contract-to-hire opportunity</strong> ideal for individuals who are passionate about customer service, want to make a difference, and are looking to grow into a long-term role.</p><p>You will serve as a trusted point of contact, providing clear information, guidance, and support while ensuring every caller feels heard and valued.</p><p><strong>Work Schedule & Location</strong></p><ul><li>Fully <strong>in-office for the first 6 months</strong></li><li>Opportunity to transition to a <strong>hybrid schedule</strong> after the contracted period based on performance and business needs</li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Handle a high volume of inbound calls in both <strong>English and Spanish</strong></li><li>Provide accurate, empathetic, and professional customer support</li><li>Assist callers with questions, concerns, and service-related needs</li><li>Clearly document all customer interactions in internal systems</li><li>Follow call center policies, procedures, and quality standards</li><li>Escalate complex issues as needed while maintaining a positive experience</li><li>Collaborate with team members in a fast-paced, mission-driven environment</li></ul><p><br></p>
  • 2026-01-22T19:48:42Z
Call Center Specialist
  • San Diego, CA
  • onsite
  • Contract / Temporary to Hire
  • 19.00 - 22.00 USD / Hourly
  • <p>We are looking for a dedicated Customer Experience Specialist to join our team in San Diego, California. In this role, you will serve as the first point of contact for individuals seeking assistance, ensuring their needs are addressed with compassion and efficiency. This is a Contract to permanent position within a mission-driven non-profit organization, offering an opportunity to make a meaningful impact in the community.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to inbound inquiries, providing accurate information, referrals, or support as needed.</p><p>• Document client interactions thoroughly and efficiently using web-based systems.</p><p>• Stay informed about available resources and services to offer the best solutions.</p><p>• Collaborate with team members and other departments to address client needs effectively.</p><p>• Deliver exceptional customer service in every communication, upholding organizational standards.</p><p>• Utilize various computer programs and CRM systems to manage client information and interactions.</p><p>• Assist customers with billing functions, benefit inquiries, and general assistance.</p><p>• Maintain proficiency in relevant software such as Epic, ADP Financial Services, and Avaya CMS.</p><p>• Support clients through chat platforms and other communication tools.</p><p>• Participate in ongoing training to enhance knowledge and skills in customer service and available resources.</p>
  • 2026-01-22T19:48:42Z
Administrative Assistant
  • Carlsbad, CA
  • onsite
  • Temporary
  • 22.00 - 27.00 USD / Hourly
  • <p>A growing professional services firm in Carlsbad is seeking a highly organized and proactive <strong>Administrative Assistant</strong> to support daily office operations and leadership teams. This role is ideal for someone who thrives in a fast-paced environment, enjoys being the go-to support person, and takes pride in keeping operations running smoothly. The Administrative Assistant will play a key role in coordinating schedules, managing documentation, and providing polished administrative support across departments.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide administrative support to managers and department leaders</li><li>Coordinate calendars, meetings, and conference calls</li><li>Prepare correspondence, reports, and internal documents</li><li>Maintain organized filing systems (digital and physical)</li><li>Answer and route incoming phone calls and emails professionally</li><li>Assist with expense reports, invoice tracking, and basic data entry</li><li>Order office supplies and manage vendor relationships</li><li>Support onboarding logistics for new hires</li></ul>
  • 2026-01-23T23:53:40Z
Call Center Specialist
  • San Diego, CA
  • onsite
  • Temporary
  • 20.00 - 23.00 USD / Hourly
  • <p>Our client, a leading organization in San Diego, CA, is seeking an experienced Call Center Specialist to join their customer support team. This position offers an opportunity to make a direct impact by assisting customers, resolving inquiries, and ensuring high satisfaction in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to inbound customer calls, emails, and chats with professionalism and empathy</li><li>Resolve issues efficiently while delivering a positive customer experience</li><li>Document all interactions accurately in the customer management system</li><li>Collaborate with internal teams to address customer needs and escalate complex situations</li><li>Meet established performance goals for quality, productivity, and customer satisfaction</li></ul><p><br></p>
  • 2026-01-15T19:44:04Z
Receptionist
  • Irvine, CA
  • remote
  • Temporary
  • 21.00 - 22.00 USD / Hourly
  • We are looking for a detail-oriented and organized Receptionist to join our team on a Contract basis in Irvine, California. In this role, you will serve as the first point of contact for visitors and callers, ensuring smooth office operations and providing exceptional customer service. This position requires strong communication skills and the ability to handle sensitive information with discretion.<br><br>Responsibilities:<br>• Greet and assist visitors promptly and courteously, ensuring a positive first impression.<br>• Manage incoming calls on a multi-line phone system, transferring calls accurately and efficiently.<br>• Sort and distribute incoming mail and deliveries to the appropriate departments.<br>• Handle confidential documents and sensitive information with discretion and care.<br>• Communicate effectively with managers and clients regarding deadlines or job-related issues.<br>• Support administrative tasks, including organizing files and maintaining office supplies.<br>• Operate switchboard systems and maintain accurate records of calls and messages.<br>• Assist with special projects as assigned, ensuring timely completion and attention to detail.<br>• Ensure the reception area remains clean, organized, and welcoming at all times.
  • 2026-01-27T14:53:36Z
Bilingual Spanish Customer Experience Specialist
  • San Diego, CA
  • onsite
  • Contract / Temporary to Hire
  • 20.00 - 20.00 USD / Hourly
  • <p>We are looking for a dedicated and compassionate Bilingual Spanish Customer Experience Specialist to join our team in San Diego, California. As part of a mission-driven non-profit organization, you will play a vital role in connecting individuals to essential services and resources. This is a Contract to permanent position, offering the opportunity to make a meaningful impact while advancing your career.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Handle incoming inquiries from clients and provide accurate information, referrals, or assistance tailored to their needs.</p><p>• Document all client interactions promptly and accurately in web-based systems.</p><p>• Stay informed about available services, resources, and organizational updates to provide reliable support.</p><p>• Collaborate with internal teams to ensure seamless service delivery and resolution of client issues.</p><p>• Maintain an attentive and empathetic tone in all communications to uphold high standards of customer service.</p><p>• Utilize CRM tools and other software platforms effectively to manage client data and interactions.</p><p>• Assist clients with billing inquiries, benefit functions, and other service-related matters.</p><p>• Leverage expertise in software such as Epic, Avaya CMS, and ADP Financial Services to enhance operational efficiency.</p><p>• Support clients across multiple communication channels, including inbound calls and online chat platforms.</p><p>• Contribute to team goals and participate in continuous improvement initiatives to optimize the customer experience.</p>
  • 2026-01-22T19:48:42Z
Customer Experience Specialist
  • San Diego, CA
  • onsite
  • Contract / Temporary to Hire
  • 19.00 - 22.00 USD / Hourly
  • We are looking for a dedicated Customer Experience Specialist to join our mission-driven team in San Diego, California. This position plays a vital role in connecting individuals with essential services and resources, ensuring every interaction reflects our commitment to improving lives and strengthening communities. As a Contract to permanent role, this opportunity offers the potential for long-term growth and meaningful impact within a supportive environment.<br><br>Responsibilities:<br>• Address incoming inquiries with professionalism, providing accurate information, referrals, or assistance tailored to individual needs.<br>• Record detailed and timely notes of all client interactions using web-based systems.<br>• Stay informed about available services, programs, and resources to ensure effective support.<br>• Partner with cross-functional teams to resolve client concerns and deliver comprehensive solutions.<br>• Maintain high standards of customer service through clear and empathetic communication.<br>• Utilize CRM tools and other software platforms to manage and track client engagement.<br>• Support billing and benefit-related queries, ensuring accuracy and compliance.<br>• Assist clients with navigating systems such as Epic Software or other relevant platforms.<br>• Handle inbound calls efficiently while prioritizing customer satisfaction.<br>• Contribute to the continuous improvement of processes and client experiences.
  • 2026-01-22T19:48:42Z
Payroll Specialist - Construction
  • Vista, CA
  • onsite
  • Temporary
  • 27.00 - 34.00 USD / Hourly
  • <p>A construction and field services company in Vista is seeking a <strong>Payroll Specialist</strong> with experience supporting hourly, project-based employees. This role is well-suited for someone familiar with complex payroll environments, including job costing and union or prevailing wage considerations. The Payroll Specialist will manage payroll for field crews and administrative staff while supporting compliance with labor agreements and reporting requirements.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Process weekly payroll for field and office employees</li><li>Review timecards, job codes, and project allocations</li><li>Calculate overtime, differentials, and job-specific pay rates</li><li>Support prevailing wage and certified payroll reporting</li><li>Maintain payroll records and employee earnings histories</li><li>Coordinate with project managers and HR for payroll accuracy</li><li>Respond to payroll inquiries and resolve discrepancies</li><li>Assist with payroll audits and compliance documentation</li></ul>
  • 2026-01-12T17:39:36Z
Call Center Specialist
  • San Diego, CA
  • onsite
  • Contract / Temporary to Hire
  • 19.00 - 21.00 USD / Hourly
  • <p>We are looking for a dedicated and compassionate Call Center Specialist to join our team in San Diego, California. This contract-to-hire position offers the opportunity to make a meaningful impact by assisting individuals and communities through exceptional customer service and resource connection. In this role, you will serve as the vital link between clients and the services they need, ensuring every interaction is handled with care and professionalism.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming calls and inquiries, providing accurate information and guiding clients to appropriate resources or assistance.</p><p>• Record all client interactions thoroughly and promptly using web-based systems.</p><p>• Stay informed about community services, resources, and programs to provide up-to-date support.</p><p>• Collaborate with colleagues and internal teams to address client needs effectively and efficiently.</p><p>• Maintain a high level of professionalism and empathy in all communications.</p><p>• Utilize various software tools, including CRM systems, to manage client interactions and data.</p><p>• Assist clients with billing and benefit-related questions, ensuring clarity and resolution.</p><p>• Handle customer concerns and resolve issues with sensitivity and attention to detail.</p><p>• Provide bilingual support in Spanish and English when necessary to serve diverse populations.</p><p>• Support ongoing improvements to processes and systems to enhance client experiences.</p>
  • 2026-01-22T19:48:42Z
Administrative Assistant
  • San Diego, CA
  • onsite
  • Temporary
  • 21.00 - 23.00 USD / Hourly
  • We are looking for a skilled Administrative Assistant to join our team in San Diego, California. This contract position offers an opportunity to support daily office operations and contribute to the efficiency of our healthcare organization. The ideal candidate will bring strong organizational skills and professionalism to the role.<br><br>Responsibilities:<br>• Manage incoming phone calls by answering and directing them appropriately.<br>• Assist with general office operations, ensuring a smooth workflow.<br>• Perform accurate data entry tasks to update and maintain records.<br>• Support administrative functions such as filing, scheduling, and document preparation.<br>• Act as the first point of contact for visitors and provide receptionist services.<br>• Coordinate meetings and appointments, ensuring proper communication with relevant parties.<br>• Monitor and order office supplies to maintain inventory levels.<br>• Collaborate with team members to address administrative needs and improve processes.<br>• Maintain confidentiality while handling sensitive information.<br>• Prepare reports and summaries as needed for internal use.
  • 2026-01-27T18:51:12Z
Administrative Assistant
  • San Diego, CA
  • onsite
  • Temporary
  • 23.00 - 25.00 USD / Hourly
  • <p>Are you a detail-oriented professional looking to support a meaningful mission? Our nonprofit client in San Diego, CA is seeking an Administrative Assistant to join their dedicated team. This role is an excellent opportunity to provide crucial office support and contribute to initiatives that make a real impact in the local community.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage day-to-day administrative duties, including scheduling appointments, organizing meetings, and handling correspondence</li><li>Assist with document preparation, filing, and data entry</li><li>Coordinate internal and external communications, ensuring timely information flow</li><li>Support fundraising events, program activities, and volunteer coordination</li><li>Maintain accurate records, reports, and donor information</li><li>Handle general office operations, including supply inventory and vendor relations</li></ul><p><br></p>
  • 2026-01-14T22:19:09Z
Payroll Specialist
  • Oceanside, CA
  • onsite
  • Temporary
  • 28.00 - 35.00 USD / Hourly
  • <p>A growing healthcare organization in Oceanside is seeking an experienced <strong>Payroll Specialist</strong> to support accurate and timely payroll processing for a multi-location workforce. This role is ideal for a payroll professional who is detail-driven, compliance-focused, and comfortable working in a regulated environment. The Payroll Specialist will be responsible for processing payroll, maintaining payroll records, and ensuring compliance with federal, state, and local regulations. This position plays a key role in employee satisfaction and operational integrity.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Process bi-weekly payroll for hourly and salaried employees</li><li>Review and audit timekeeping data for accuracy and compliance</li><li>Calculate payroll adjustments, bonuses, and deductions</li><li>Ensure compliance with California labor laws and wage requirements</li><li>Prepare payroll reports and reconcile payroll accounts</li><li>Coordinate with HR regarding new hires, terminations, and changes</li><li>Respond to employee payroll inquiries in a timely manner</li><li>Support audits and year-end reporting, including W-2 preparation</li></ul>
  • 2026-01-12T17:39:36Z
Call Center Specialist
  • San Diego, CA
  • onsite
  • Contract / Temporary to Hire
  • 20.00 - 20.00 USD / Hourly
  • <p>Call Center Representative (Contract-to-Hire)</p><p><strong>Location:</strong> San Diego, CA (Fully In-Office to Start)</p><p><strong>About the Role</strong></p><p> We are seeking compassionate, customer-focused Call Center Representatives to join a high-volume inbound call center in San Diego. This is a <strong>contract-to-hire opportunity</strong> for individuals who are passionate about helping others, value exceptional customer service, and want to make a meaningful difference in customers’ lives every day.</p><p>In this role, you will be the first point of contact for customers, handling a high volume of inbound calls while providing accurate information, support, and solutions in a professional and empathetic manner.</p><p><strong>Work Schedule & Location</strong></p><ul><li>Fully <strong>in-office for the first 6 months</strong></li><li>Opportunity to move to a <strong>hybrid schedule</strong> upon successful completion of the contract period and based on performance</li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Handle a high volume of inbound calls in a fast-paced call center environment</li><li>Assist customers with questions, concerns, and service-related needs</li><li>Provide clear, accurate, and empathetic communication on every interaction</li><li>Document customer interactions thoroughly and accurately in internal systems</li><li>Follow established call center procedures, policies, and quality standards</li><li>Escalate issues appropriately while maintaining a positive customer experience</li><li>Maintain professionalism and reliability in a team-oriented office setting</li></ul><p><br></p>
  • 2026-01-22T19:48:42Z
HR Specialist
  • Newport Beach, CA
  • onsite
  • Temporary
  • 37.45 - 43.36 USD / Hourly
  • We are looking for a skilled HR Specialist to join our team on a long-term contract basis in Newport Beach, California. This role requires expertise in managing multi-state leave processes and benefits administration for a high-volume workforce. The ideal candidate will ensure compliance with federal, state, and local regulations while providing exceptional support to employees and managers.<br><br>Responsibilities:<br>• Oversee and administer high-volume leaves of absence for hourly employees across various states, ensuring compliance with federal, state, and local regulations.<br>• Serve as a subject matter expert on multi-state leave processes, including eligibility, documentation, and tracking.<br>• Coordinate employee return-to-work procedures, facilitating clear communication and necessary accommodations.<br>• Manage self-insured benefits programs, handling enrollment, eligibility, and resolving employee inquiries.<br>• Collaborate with HR and payroll teams to streamline leave and benefits processes, maintaining adherence to internal policies.<br>• Monitor and update leave and benefits policies to align with evolving legal requirements.<br>• Maintain accurate employee records related to benefits and leaves, ensuring compliance with legal and company standards.<br>• Generate and analyze reports on leave usage trends and compliance metrics to identify opportunities for process enhancements.<br>• Provide guidance and education to employees and managers regarding leave policies and benefits programs.
  • 2026-01-13T19:48:56Z
Administrative Assistant
  • San Diego, CA
  • onsite
  • Temporary
  • 25.00 - 30.00 USD / Hourly
  • <p>Are you an organized, proactive professional seeking an opportunity to support a dynamic team? Our company is seeking an experienced Administrative Assistant to join our fast-paced environment.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Provide comprehensive administrative support including managing calendars, scheduling meetings, and preparing documentation.</li><li>Coordinate internal and external communications and assist with correspondence tracking.</li><li>Organize travel arrangements, process expense reports, and maintain accurate records.</li><li>Assist with event planning, presentations, and general office operations as needed.</li><li>Manage confidential information and perform data entry with excellent attention to detail.</li><li>Support additional administrative and clerical tasks to ensure optimal department efficiency.</li></ul><p><br></p>
  • 2026-01-14T22:19:09Z
Administrative Assistant
  • San Diego, CA
  • onsite
  • Temporary
  • 24.00 - 27.00 USD / Hourly
  • <p>Our nonprofit client is looking for a detail-oriented Administrative Assistant to join their mission-driven team. This position plays a key role in supporting daily operations, ensuring efficient office processes, and helping make a meaningful impact in the community.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide administrative support including calendar management, scheduling meetings, and preparing correspondence.</li><li>Assist with data entry, filing, and maintaining accurate records.</li><li>Coordinate office operations, handle mail, and manage supply inventory.</li><li>Help organize events, meetings, and fundraising activities.</li><li>Support team members and respond to phone and email inquiries in a professional manner.</li><li>Maintain confidentiality and uphold the organization’s values in all interactions.</li></ul><p><br></p>
  • 2026-01-15T19:44:04Z
Accounts Payable Specialist
  • Costa Mesa, CA
  • onsite
  • Temporary
  • 25.65 - 27.00 USD / Hourly
  • We are looking for a detail-oriented Accounts Payable Specialist to join our team on a contract basis in Costa Mesa, California. This role involves handling high volumes of invoices and ensuring accurate processing within a fast-paced environment. The ideal candidate will thrive in managing financial transactions and maintaining precise records.<br><br>Responsibilities:<br>• Perform three-way matching of purchase orders to ensure accuracy for products and services acquired.<br>• Enter invoices into the system and process payments in a timely and efficient manner.<br>• Manage a weekly workload of approximately 1,000 invoices with precision and attention to detail.<br>• Utilize Infor M3 (version 10) software to support accounts payable operations.<br>• Ensure payments are processed accurately through ACH transfers and check runs.<br>• Maintain accurate coding of invoices and accounts to support financial reporting.<br>• Collaborate with team members to resolve discrepancies and ensure seamless processing.<br>• Uphold company standards and compliance in all accounts payable activities.<br>• Identify opportunities to streamline processes and enhance efficiency.<br>• Support hybrid work arrangements with occasional remote work opportunities.
  • 2026-01-27T19:33:40Z
Receptionist/ Front Desk
  • Poway, CA
  • onsite
  • Temporary
  • 22.00 - 23.00 USD / Hourly
  • <p>A mission-driven nonprofit organization is seeking a dedicated Receptionist / Front Desk Coordinator to support daily administrative operations and workforce development initiatives. This role is ideal for a professional who enjoys being the first point of contact, thrives in a fast-paced environment, and is passionate about community impact and organizational support.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the primary point of contact for visitors and incoming calls, providing a professional, welcoming, and customer-focused experience</li><li>Manage front desk operations, including phone coverage, correspondence, appointment scheduling, and visitor coordination</li><li>Support outreach and workforce development programs aimed at expanding apprenticeship, training, and career pathway opportunities</li><li>Assist with recruitment and engagement activities such as job fairs, orientations, tours, and promotional events</li><li>Coordinate and schedule tours of the training center for prospective participants, partners, and community groups</li><li>Maintain organized files, records, and documentation; assist with audit preparation and administrative reporting</li><li>Collaborate with internal teams to support onsite and offsite events, presentations, and meetings</li><li>Partner with marketing staff to assist with social media content, flyers, and promotional materials to enhance program visibility</li><li>Support special projects and administrative initiatives as assigned by leadership</li></ul><p><br></p>
  • 2026-01-22T19:48:42Z
Customer Experience Specialist
  • San Diego, CA
  • onsite
  • Contract / Temporary to Hire
  • 19.00 - 22.00 USD / Hourly
  • We are looking for a motivated Customer Experience Specialist to join our team in San Diego, California. In this Contract to permanent position, you will play a key role in connecting individuals with vital services and resources, ensuring a positive and impactful experience for every interaction. This is an opportunity to contribute to meaningful work in the non-profit sector while developing your attention to detail in a supportive environment.<br><br>Responsibilities:<br>• Respond to incoming calls and inquiries, providing accurate information, referrals, and support as needed.<br>• Document all client interactions promptly and accurately using web-based systems.<br>• Stay informed about available programs, services, and resources to effectively address client needs.<br>• Collaborate with internal teams to ensure seamless service delivery and resolution of client concerns.<br>• Deliver exceptional customer service, maintaining a courteous and empathetic approach in all communications.<br>• Utilize CRM and other software tools to track and manage client cases efficiently.<br>• Assist with billing and benefit-related functions when applicable.<br>• Monitor and report call metrics using platforms like Avaya CMS to improve service outcomes.<br>• Ensure compliance with organizational policies and procedures while handling sensitive information.
  • 2026-01-22T19:48:42Z
Customer Experience Specialist
  • San Diego, CA
  • onsite
  • Contract / Temporary to Hire
  • 19.00 - 22.00 USD / Hourly
  • We are looking for a compassionate and detail-oriented Customer Experience Specialist to join our team in San Diego, California. In this Contract to permanent position, you will play a vital role in connecting individuals to essential services, supporting community outreach, and delivering outstanding customer service. If you are passionate about making a difference and thrive in a mission-driven environment, we encourage you to apply.<br><br>Responsibilities:<br>• Respond promptly to incoming inquiries and provide accurate information, referrals, or assistance based on client needs.<br>• Maintain detailed records of all client interactions using web-based systems.<br>• Stay informed about community resources and services to effectively address client concerns.<br>• Collaborate with internal teams to ensure seamless service delivery and resolution of client issues.<br>• Deliver exceptional customer service in every communication, upholding organizational standards.<br>• Utilize software tools such as CRM systems, billing platforms, and chat programs to manage tasks efficiently.<br>• Assist clients with benefit and billing inquiries while providing clear and concise explanations.<br>• Handle customer calls professionally, ensuring their needs are addressed in a timely manner.<br>• Monitor and analyze data using tools like Avaya CMS to optimize service performance.<br>• Support continuous improvement initiatives to enhance customer experience and operational efficiency.
  • 2026-01-22T19:48:42Z
Bilingual Spanish Customer Experience Specialist
  • San Diego, CA
  • onsite
  • Contract / Temporary to Hire
  • 20.00 - 20.00 USD / Hourly
  • <p>We are looking for a compassionate and attentive Bilingual Spanish Customer Experience Specialist to join our team in San Diego, California. As part of a mission-driven non-profit organization, you will play a vital role in providing essential support and resources to individuals in need. This is a Contract to Permanent position, offering you the opportunity to grow within a collaborative and impactful environment. This role has the opportunity for hybrid work (3 days remote, 2 days in office) after the first 6 months. </p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Handle incoming calls and inquiries, providing accurate information, referrals, and assistance to clients.</p><p>• Record all communications promptly and thoroughly in web-based systems to ensure accurate documentation.</p><p>• Stay informed about available services, resources, and updates to provide effective support.</p><p>• Collaborate with internal teams to address client needs and ensure seamless service delivery.</p><p>• Deliver exceptional customer service in every interaction, maintaining a meticulous and empathetic approach.</p><p>• Operate and navigate various software systems, including CRM platforms and chat tools, to manage client interactions.</p><p>• Assist clients with billing, benefit-related questions, and other specific inquiries.</p><p>• Utilize tools like Avaya CMS and Epic Software to monitor and manage call center operations effectively.</p><p>• Contribute to the continuous improvement of customer service practices and team collaboration.</p>
  • 2026-01-22T19:48:42Z
Data Entry Specialist
  • Fallbrook, CA
  • onsite
  • Temporary
  • 20.00 - 25.00 USD / Hourly
  • <p>Our client is seeking a meticulous <strong>Data Entry Specialist</strong> to support operational accuracy across multiple departments. This role is ideal for someone who thrives in detail-focused work and understands how clean data supports business success. You’ll be trusted with high-volume information that directly impacts reporting, billing, and decision-making.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Enter and update large volumes of data with speed and precision</li><li>Verify accuracy and consistency across systems and reports</li><li>Maintain databases, spreadsheets, and internal tracking tools</li><li>Identify and correct discrepancies or incomplete records</li><li>Collaborate with accounting, operations, and administrative teams</li><li>Maintain confidentiality and data integrity standards</li></ul>
  • 2026-01-22T19:48:42Z
Senior Administrative Assistant
  • San Diego, CA
  • remote
  • Contract / Temporary to Hire
  • 25.00 - 30.00 USD / Hourly
  • <p>We are seeking a seasoned Senior Administrative Assistant / Executive Assistant to provide high-level administrative and operational support to the executive leadership team, including the CEO, CFO, and COO of a senior living facility. This role serves as the primary administrative support for the corporate office and plays a key role in supporting multiple departments, managing executive priorities, and representing the executive office with professionalism and discretion. <strong>This role REQUIRES prior experience within the senior living/care industry. </strong></p><p> </p><p>This is a fully onsite role based in Kearny Mesa. The ideal candidate is highly organized, tactful, comfortable working independently, and able to manage multiple priorities in a fast-paced, executive-facing environment.</p><p> </p><p>Reporting Structure</p><ul><li>Reports directly to company partners (CEO, CFO, COO)</li><li>Acts as the sole administrative support for the corporate office</li></ul><p>Key Responsibilities</p><p>Executive & Administrative Support</p><ul><li>Provide day-to-day administrative support to executive leadership</li><li>Manage executive calendars, meetings, and scheduling</li><li>Coordinate domestic travel for executives (monthly travel for COO; quarterly/biannual events)</li><li>Assist executives with tasks related to home office operations</li><li>Handle confidential and sensitive information with discretion</li></ul><p>Office & Operations Support</p><ul><li>Serve as the primary administrative point of contact for a corporate office of ~20 employees (approximately 15 onsite at a time)</li><li>Order and manage office and kitchen supplies; oversee regular inventory</li><li>Support office logistics, reservations, and special events</li><li>Represent the corporate and executive office professionally to internal and external stakeholders</li></ul><p>Accounting & Vendor Coordination (Support Level)</p><ul><li>Reconcile vendor receipts tied to capital requests</li><li>Support purchase order creation and approval workflows</li><li>Assist with invoice preparation in coordination with interior designers and VPs</li><li>Support compliance-related documentation (including DOT-related items)</li><li>Accounting experience is helpful; training and coaching can be provided</li></ul><p>Project & Event Support</p><ul><li>Assist with quarterly, biannual, and special events</li><li>Coordinate reservations and logistics for company communities and events</li><li>Support multiple projects simultaneously, including during quarter-end and year-end close periods</li></ul><p><br></p>
  • 2026-01-13T19:58:57Z
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