<p><strong>More than customer service — become the person clients remember.</strong></p><p>A well-established North County organization is adding a Customer Experience & Client Services Specialist to its growing team. This opportunity is ideal for someone who enjoys building relationships, solving problems, and keeping customers informed from the first interaction through final resolution.</p><p>The company is looking for someone who can balance a friendly, approachable communication style with strong follow-through and organization. You'll be working with customers, internal departments, and operations teams to coordinate requests, resolve issues, and make sure nothing falls through the cracks. This is a great fit for someone who enjoys a fast-moving office environment and wants a position that offers variety throughout the day. </p><p><br></p><p>The ideal candidate is confident on the phone, comfortable managing a busy inbox, and knows how to turn a frustrated customer interaction into a productive conversation. You'll have ownership over customer requests rather than simply transferring calls or passing issues along.</p><p><br></p><p><strong>What you'll be doing:</strong></p><ul><li>Serve as a primary point of contact for incoming customer calls, emails, and service inquiries.</li><li>Respond to questions regarding orders, account information, scheduling, billing, and service updates.</li><li>Enter customer requests, orders, and account changes into internal systems.</li><li>Monitor open cases and follow up with internal departments to ensure timely resolution.</li><li>Coordinate service appointments, deliveries, customer requests, and scheduling changes.</li><li>Investigate discrepancies and communicate solutions in a clear, professional manner.</li><li>Maintain accurate customer records, notes, and correspondence.</li><li>Assist with invoice questions, payment follow-ups, and basic account reconciliation.</li><li>Prepare daily activity reports and communicate recurring customer concerns to management.</li><li>Work closely with sales, operations, and administrative teams to improve the overall customer experience.</li></ul>
We are looking for an organized and service-focused Office Manager to support daily operations in Newport Beach, California. This Contract position is ideal for someone who thrives in a fast-moving environment, creates a welcoming experience for clients and staff, and keeps administrative processes running smoothly. The role blends front office coordination, operational support, and team-facing responsibilities, with opportunities to contribute to hiring and HR-related activities. Candidates with experience in healthcare, wellness, or similar service-oriented settings will be especially well suited for this opportunity.<br><br>Responsibilities:<br>• Oversee day-to-day office operations to ensure an efficient, detail-oriented, and well-organized workplace.<br>• Welcome visitors and serve as a primary point of contact, delivering a positive and attentive customer experience.<br>• Manage office inventory by ordering, tracking, and replenishing supplies to support uninterrupted business operations.<br>• Handle administrative tasks such as scheduling, document coordination, record maintenance, and general office support.<br>• Assist with accounts payable activities, including invoice processing, tracking expenses, and supporting accurate financial documentation.<br>• Build strong working relationships with clients, vendors, and internal team members to support collaboration and service excellence.<br>• Contribute to recruiting and HR support activities, including interview coordination, onboarding preparation, and related administrative follow-up.<br>• Maintain organized systems and processes that help the office operate effectively in a high-volume environment.
<p><strong>The office runs better when you're the one running it.</strong></p><p>A growing construction and engineering services organization is seeking a hands-on <strong>Office Manager</strong> to oversee daily office operations and provide administrative support across accounting, project coordination, and leadership. This is not simply a receptionist role with a different title. The company needs someone who can take ownership of the office, anticipate what the team needs, keep vendors and documentation organized, and make sure day-to-day operations stay on track. You'll be the central point of contact connecting management, project teams, vendors, and office staff. The ideal candidate is resourceful, organized, and comfortable switching between administrative priorities, basic financial tasks, and operational problem-solving. Someone who enjoys improving processes rather than just maintaining them will thrive here.</p><p><strong>What you'll oversee:</strong></p><ul><li>Manage daily office operations, including supplies, equipment, facilities requests, and vendor relationships.</li><li>Coordinate calendars, meetings, office communications, and internal events.</li><li>Prepare and organize project documents, contracts, proposals, and correspondence.</li><li>Assist with invoice processing, expense tracking, purchase orders, and payment follow-up.</li><li>Maintain spreadsheets for project expenses, vendor information, and office budgets.</li><li>Coordinate with accounting on AP documentation and outstanding invoice questions.</li><li>Support employee onboarding, office access, equipment requests, and administrative records.</li><li>Track office spending and identify opportunities to improve purchasing processes.</li><li>Help maintain organized electronic files and document retention procedures.</li><li>Assist project managers with meeting notes, scheduling, and document distribution.</li><li>Troubleshoot day-to-day office issues and coordinate resolutions with vendors.</li><li>Develop procedures to improve workflow, organization, and accountability.</li></ul>
<p><strong>A polished office, exceptional client service, and a role where your work truly matters.</strong></p><p>A boutique professional services organization in the Rancho Santa Fe area is looking for a polished, detail-oriented <strong>Office Manager</strong> to oversee administrative operations and help deliver an exceptional experience for clients and business partners. This opportunity is well suited for someone who enjoys a professional environment, takes pride in anticipating needs, and can balance client-facing responsibilities with behind-the-scenes organization. You'll be trusted to manage the flow of the office, support leadership, coordinate vendors, and maintain accurate administrative and financial records. The organization values discretion, professionalism, and someone who can take ownership without needing constant direction. The ideal candidate is comfortable interacting with high-level clients while keeping daily operations running smoothly.</p><p><strong>Your responsibilities will include:</strong></p><ul><li>Oversee daily office operations and ensure the workplace is organized and professional.</li><li>Serve as a primary point of contact for visitors, clients, and business partners.</li><li>Coordinate meetings, calendars, conference rooms, and office communications.</li><li>Support leadership with correspondence, document preparation, and scheduling.</li><li>Manage office vendors, service providers, supplies, and facilities requests.</li><li>Track invoices, expenses, purchase orders, and administrative budgets.</li><li>Maintain organized client records, contracts, and confidential business documents.</li><li>Coordinate travel arrangements and expense reports as needed.</li><li>Assist with onboarding administrative processes and employee records.</li><li>Monitor outstanding administrative requests and follow through to completion.</li><li>Help standardize procedures and improve the client service experience.</li><li>Handle sensitive information with professionalism and sound judgment.</li></ul><p><br></p>
<p><strong>Looking for an entry point into a professional office with room to grow?</strong></p><p>A local education-focused organization is seeking a dependable <strong>Office Assistant</strong> to provide day-to-day administrative support to its office team. This position is a great fit for someone who enjoys staying organized, helping people, and keeping routine office tasks moving without missing the details.</p><p><br></p><p>You'll support staff, respond to general inquiries, maintain records, and help coordinate documents and schedules. The role offers a mix of front-office interaction and behind-the-scenes administrative work, making it ideal for someone who wants to develop a strong foundation in office administration. The team is looking for someone who is approachable, reliable, comfortable using a computer, and willing to learn new systems and processes.</p><p><strong>What you'll be doing:</strong></p><ul><li>Answer incoming calls, respond to general inquiries, and direct requests to the appropriate department.</li><li>Greet visitors and provide basic office or appointment information.</li><li>Enter information into spreadsheets and internal databases.</li><li>Scan, copy, file, and organize physical and electronic documents.</li><li>Assist with scheduling meetings, appointments, and internal activities.</li><li>Prepare correspondence, forms, mailings, and document packets.</li><li>Maintain office supply inventory and submit replenishment requests.</li><li>Sort incoming mail and coordinate outgoing shipments.</li><li>Update records and verify that documents are complete and accurate.</li><li>Assist staff with basic reporting, data collection, and administrative projects.</li><li>Maintain organized shared folders and filing systems.</li><li>Provide general support to the office team during busy periods.</li></ul><p><br></p><p><br></p>
We are looking for a Legal Operations Specialist – Legal Support to join a corporate legal team in California. This Long-term Contract position will focus on improving legal service delivery through process optimization, technology support, and cross-functional collaboration. The role is ideal for someone who can strengthen legal workflows, maintain key systems, and provide operational insight that helps the department work more efficiently.<br><br>Responsibilities:<br>• Drive enhancements to legal intake, approval routing, referral handling, and legal hold processes to increase operational efficiency.<br>• Administer and support legal technology tools such as matter management and contract lifecycle platforms, ensuring reliable day-to-day performance.<br>• Contribute to the unification and refinement of case or matter tracking solutions within a centralized environment.<br>• Build and maintain organized repositories for legal documents, standard templates, forms, and self-service resources.<br>• Coordinate system connections, workflow configurations, API-supported processes, and automation initiatives across legal platforms.<br>• Work closely with Legal, IT, Compliance, and business partners to identify improvement opportunities and implement effective operational solutions.<br>• Produce dashboards, reporting, and performance metrics that support visibility, planning, and informed decision-making within the legal department.
We are looking for an Operations Specialist to support transportation and delivery performance for a Long-term Contract position based in Carlsbad, California. In this role, you will help ensure shipments move efficiently from origin to final delivery by coordinating updates, resolving service issues, and keeping stakeholders informed. This opportunity is well suited for someone who thrives in a fast-moving environment, stays organized under pressure, and brings strong communication and logistics coordination skills.<br><br>Responsibilities:<br>• Oversee shipment movement from pickup through delivery and provide timely progress updates during transit.<br>• Follow freight activity across a range of carriers and transportation partners to maintain visibility on shipment status.<br>• Arrange last-mile delivery scheduling and work with involved parties to support successful delivery completion.<br>• Serve as a key point of contact for customers, consignees, agents, drivers, and carriers to keep communication clear and proactive.<br>• Recognize potential disruptions early, escalate concerns to the appropriate teams, and support issue resolution before service is impacted.<br>• Maintain accurate operational records by logging shipment events, status changes, and related activities in a timely manner.<br>• Research delays, exceptions, damage claims, and delivery-related problems to determine next steps and support recovery actions.<br>• Confirm proof of delivery and verify that all completion requirements have been met for each shipment.<br>• Balance competing priorities effectively while meeting deadlines in a high-volume, fast-paced operations setting.
We are looking for a Legal Billing Specialist to join a legal organization in La Jolla, California in a contract capacity with the potential to become permanent. This position is ideal for a detail-focused billing specialist who can manage complex invoicing workflows, support accurate client billing, and navigate electronic billing platforms with confidence. The role works closely with attorneys, billing leadership, and fellow billing team members to keep invoices timely, compliant, and aligned with client-specific requirements.<br><br>Responsibilities:<br>• Prepare, revise, and finalize pre-bills based on attorney direction, including tasks such as client bill splits, retainer application, and electronic submission setup.<br>• Process billable time and related charges for attorneys and paralegals while ensuring invoices follow client billing rules and firm standards.<br>• Submit invoices through e-billing portals and address rejections, errors, or other submission-related issues to avoid delays.<br>• Manage a substantial billing volume within established cycle deadlines while maintaining accuracy and consistency.<br>• Verify billing details and supporting records before release to confirm completeness and correctness.<br>• Investigate billing questions, troubleshoot discrepancies, and provide clear responses to attorneys, staff, and clients as needed.<br>• Apply client guidelines carefully, including requirements tied to rates, timing, documentation, and cost controls.<br>• Partner with the Billing Manager and other billing team members to meet invoicing goals and improve billing processes over time.<br>• Resolve exception items promptly and work with team members to ensure invoices are submitted on schedule.<br>• Use legal billing systems effectively and identify or troubleshoot software-related issues that impact billing operations.