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3 results for Help Desk Support Manager in Carlsbad, CA
- Cardiff-by-the-Sea, CA
- onsite
- Temporary / Contract
- 28 - 32 USD / Hourly
- <p>Calling all natural leaders with a passion for coastal charm and exceptional hospitality! We are searching for an enthusiastic and detail-oriented Front Desk Supervisor to join our client's vibrant team in picturesque Encinitas. If you love fostering a positive guest journey from arrival to departure, this is the role for you.</p><p><br></p><p><strong>Your Impact: </strong></p><p>As a Front Desk Supervisor, you'll be instrumental in shaping our guests' first and last impressions. Your responsibilities will include:</p><ul><li>Overseeing daily front desk operations and ensuring efficient workflow.</li><li>Mentoring, training, and scheduling front desk associates.</li><li>Expertly handling guest requests, concerns, and special accommodations.</li><li>Maintaining accurate guest records and financial transactions.</li><li>Collaborating closely with housekeeping and concierge teams to ensure seamless service.</li><li>Upholding the highest standards of hospitality and customer care.</li></ul><p><br></p>
- 2026-05-26T00:00:00Z
- Carlsbad, CA
- onsite
- Temporary / Contract
- 30 - 33 USD / Hourly
- <p>Are you a hospitality rockstar with a passion for exceptional guest service and a knack for leadership? We're seeking a dynamic and experienced Front Desk Supervisor to join our client's team in beautiful Carlsbad. If you thrive in a fast-paced environment and love creating memorable experiences, we want to hear from you!</p><p><br></p><p><strong>Your Role: </strong></p><p>As Front Desk Supervisor, you will be the heart of our guest experience, leading a team to ensure smooth operations and outstanding service at the front desk. You will:</p><ul><li>Supervise and train front desk agents, ensuring high standards of service are consistently met.</li><li>Handle guest check-ins, check-outs, and inquiries efficiently and courteously.</li><li>Resolve guest issues and complaints with professionalism and a smile, turning challenges into opportunities.</li><li>Manage room inventory, reservations, and billing procedures.</li><li>Collaborate with other departments to ensure seamless guest experiences.</li><li>Maintain a positive and productive work environment.</li></ul><p><br></p>
- 2026-05-26T00:00:00Z
- Escondido, CA
- onsite
- Temporary / Contract
- 21 - 26 USD / Hourly
- <p>A biotech company in Escondido is seeking a Customer Support Representative for a contract opportunity supporting client communication, order coordination, and administrative customer service operations. This role is ideal for someone who enjoys problem-solving, working with customers, and supporting fast-paced operational teams.</p><p>The Customer Support Representative will serve as a key point of contact for customers while helping maintain accurate records and ensuring a positive client experience.</p><p><br></p><p><strong>Primary Responsibilities</strong></p><p>Customer Service & Administrative Support</p><ul><li>Respond to customer inquiries via phone and email</li><li>Process orders, account updates, and service requests</li><li>Coordinate communication between customers and internal departments</li><li>Maintain accurate customer records and documentation</li><li>Assist with tracking orders, shipments, and account information</li><li>Support issue resolution and customer follow-up activities</li></ul><p>Operational Coordination</p><ul><li>Assist with reporting and administrative tracking tasks</li><li>Maintain organized customer files and account documentation</li><li>Support internal teams with operational updates and communication</li></ul>
- 2026-05-22T00:00:00Z