17 Results for Client Service Representative Jobs in Carlsbad, CA

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Customer Service Representative

San Diego, CA
remote
Temporary to Hire
20.00 - 22.00 USD / Hourly
Our nonprofit organization is seeking a compassionate and service-oriented Customer Service Representative to support donors, community members, program participants and partners. This role is responsible for handling inquiries, providing accurate information, resolving issues and delivering a positive experience that reflects the mission and values of the organization. Key Responsibilities:<ul><li>Respond to phone, email and in-person inquiries from donors, clients, volunteers and community partners</li><li>Provide accurate information about programs, services, events and general organization policies</li><li>Resolve routine concerns and escalate more complex issues to the appropriate team member</li><li>Maintain detailed and accurate records of interactions in the organization’s database or customer service system</li><li>Assist with donor acknowledgments, mailings, event support and administrative tasks as needed</li><li>Support program teams by coordinating appointments, registrations or service requests</li><li>Process forms, update contact information and help maintain clean and organized records</li><li>Deliver professional, empathetic and mission-driven service to all stakeholders</li><li>Collaborate with internal departments to ensure timely follow-up and issue resolution</li></ul>
2026-11-07T00:13:44Z

Customer Service Representative

Irvine, CA
onsite
Temporary to Hire
21.85 - 23.00 USD / Hourly
We are looking for a Customer Service Representative to support clients and internal partners with responsive, accurate service in Irvine, California. This contract opportunity with permanent potential is ideal for someone who thrives in a fast-moving environment, enjoys solving customer issues, and can manage a high volume of requests with professionalism. The role focuses on delivering a smooth customer experience across order activity, issue resolution, and day-to-day communication while contributing to a collaborative team. Responsibilities:• Manage customer inquiries through inbound and outbound communication, providing clear updates and accurate information in a timely manner.• Take ownership of service concerns from initial contact through final resolution by coordinating with appropriate internal teams and following through with customers.• Process customer orders and support related activities such as order entry, shipment tracking, delivery follow-up, and account setup.• Use multiple company systems throughout the day to document interactions, research issues, and maintain accurate service records.• Escalate recurring service challenges or customer-impacting issues to leadership with relevant details and recommended next steps.• Contribute to assigned projects and additional team priorities as business needs evolve.• Support a high-service environment by maintaining careful data entry standards and reviewing invoices or order details for accuracy.• Participate in overtime coverage when requested to help meet service demands and operational deadlines.
2026-11-05T15:38:43Z

Senior Client Services Representative

San Diego, CA
remote
Temporary / Contract
42.00 - 56.00 USD / Hourly
Position OverviewOur client, a growing wealth management firm, is seeking a Senior Client Services Associate to support its advisory team and help deliver an exceptional client experience. This individual will play an integral role in managing client account administration, coordinating onboarding activities, supporting reporting processes, and ensuring day-to-day operations run smoothly. The Senior Client Services Associate will work closely with financial advisors, internal operations teams, and external partners to address client needs, maintain accurate records, and support efficient workflows. This role will also provide guidance to junior team members and contribute to the development of processes that enhance service delivery and support the firm's continued growth. The ideal candidate is proactive, detail-oriented, and comfortable balancing competing priorities in a client-focused financial services environment. Key Responsibilities<ul><li>Partner with financial advisors to coordinate client requests, manage service priorities, and ensure timely follow-up.</li><li>Facilitate new client onboarding, including preparing, processing, and tracking account documentation across relevant platforms.</li><li>Coordinate account maintenance requests, asset transfers, fund movements, and other account-related activities.</li><li>Assist with portfolio reporting, account reviews, and the preparation and reconciliation of client performance reports.</li><li>Manage advisor calendars and coordinate client meetings, appointments, and follow-up communications.</li><li>Serve as a reliable point of contact for internal teams, custodians, and other external partners to help resolve client service needs.</li><li>Maintain accurate client files, account records, and documentation in accordance with internal procedures and applicable regulatory requirements.</li><li>Collaborate with compliance and operations teams to support periodic reviews, documentation requests, billing processes, and reporting requirements.</li><li>Monitor outstanding client requests and account activity to ensure tasks are completed accurately and within established deadlines.</li><li>Identify opportunities to streamline workflows, improve consistency, and enhance the overall client and advisor experience.</li><li>Provide day-to-day guidance, training, and mentorship to junior client service team members.</li><li>Assist with developing and maintaining standardized procedures, workflows, and best practices.</li><li>Serve as a knowledgeable resource for client service and operational matters within the office.</li><li>Support the implementation of process improvements as the firm continues to grow.</li></ul>
2026-10-23T18:58:45Z

Customer Service Representative

Westminster, CA
onsite
Temporary / Contract
23.75 - 27.50 USD / Hourly
We are looking for a Customer Service Representative to support members and prospective members with pharmacy benefit questions in Westminster, California. This Long-term Contract position is ideal for someone who thrives in a fast-paced call center setting and is committed to delivering accurate, compassionate service. The person in this role will handle benefit-related inquiries, coordinate refill support with network pharmacies, and ensure each interaction is documented thoroughly while meeting healthcare compliance standards. Responsibilities: • Respond to inbound member and prospective member inquiries related to pharmacy benefits, coverage details, and service options. • Provide assistance with prescription refill coordination by working with approved pharmacy partners when additional support is needed. • Escalate medication-related or clinical issues to appropriate clinical leadership for review and follow-up. • Partner with internal teams focused on medication adherence to support outreach efforts and help improve member outcomes. • Participate in assigned calling campaigns designed to enhance member service and strengthen engagement. • Follow established procedures, reference materials, and departmental guidelines to complete work accurately and efficiently. • Identify workflow challenges, communicate improvement ideas to management, and report operational issues through proper channels. • Record member interactions, actions taken, and required follow-up in designated systems according to documentation standards. • Attend team meetings, training sessions, and ongoing coaching activities to maintain service quality and performance expectations. • Comply with all applicable federal, state, and organizational regulations, policies, and operational requirements.
2026-10-21T16:38:57Z

Sales Support Representative

San Diego, CA
remote
Temporary / Contract
22.00 - 25.00 USD / Hourly
Position OverviewOur client, an established insurance organization, is seeking a detail-oriented and customer-focused Sales Support Coordinator to provide administrative and operational support to the sales team. This individual will play an important role in supporting day-to-day sales activities, coordinating client communications, maintaining accurate records, and helping ensure a seamless experience for prospective and existing clients.The ideal candidate is organized, proactive, and comfortable working in a fast-paced, deadline-driven environment. This role requires strong communication skills, attention to detail, and the ability to manage multiple priorities while providing exceptional support to sales professionals and clients.Key Responsibilities<ul><li>Provide day-to-day administrative support to insurance agents, account executives, and the sales team.</li><li>Assist with preparing proposals, quotes, presentations, and other client-facing sales materials.</li><li>Coordinate the collection of client information and documentation needed for insurance applications and policy processing.</li><li>Enter, update, and maintain accurate client, prospect, and policy information within internal databases and CRM systems.</li><li>Follow up with clients, insurance carriers, and internal departments regarding outstanding documentation, quotes, renewals, and policy updates.</li><li>Assist with processing new business applications, policy changes, endorsements, and renewals.</li><li>Track sales activity, maintain pipeline reports, and assist with preparing sales performance reports.</li><li>Coordinate client meetings, appointments, and follow-up communications.</li><li>Respond to incoming client inquiries and route requests to the appropriate sales or account management team members.</li><li>Support the sales team with prospecting activities, lead tracking, and maintaining organized client records.</li><li>Assist with preparing renewal documentation and monitoring upcoming policy expiration dates.</li><li>Ensure all client documentation is organized, accurate, and maintained in accordance with company procedures.</li><li>Provide general administrative and operational support to the sales department as needed.</li></ul>
2026-11-07T00:23:43Z

Customer Service Representative

Westminster, CA
onsite
Temporary / Contract
20.90 - 24.20 USD / Hourly
We are looking for a Customer Service Representative to join a healthcare organization in Westminster, California on a Contract assignment expected to last up to 2 months. This position supports a fast-moving executive environment by coordinating communications, schedules, and administrative priorities while helping leadership stay organized and prepared. The ideal candidate brings strong customer service instincts, sound judgment, and the ability to handle sensitive matters with professionalism in a hybrid work setting. Responsibilities: • Coordinate complex calendars, meetings, and scheduling needs to ensure leaders remain aligned on priorities and upcoming commitments. • Arrange travel, prepare itineraries, and manage related logistics so business activities run efficiently and without unnecessary disruption. • Review incoming requests, messages, and concerns, then prioritize and escalate items appropriately, including matters requiring discretion. • Prepare agendas, presentation materials, correspondence, and summaries that support executive meetings, planning sessions, and follow-up actions. • Support board and leadership meetings by organizing logistics, tracking action items, and helping each session stay on schedule. • Partner with internal teams, including HR, to assemble recurring company communications and presentation content for leadership events. • Conduct research and compile insights that assist executives with planning, decision-making, and special initiatives. • Maintain clear communication across senior stakeholders while safeguarding confidential business information. • Take ownership of assigned projects and monitor progress through completion, adapting quickly as priorities shift in a dynamic environment.
2026-11-04T16:05:06Z

Customer Relations Representative

San Diego, CA
onsite
Temporary / Contract
23.00 - 25.00 USD / Hourly
We are looking for a Customer Relations Representative to support an insurance agency in San Diego, California location through a Long-term Contract assignment. In this role, you will serve as a key point of contact for inbound inquiries, gather and document important claim details with precision, and help ensure each customer receives timely assistance. This opportunity is ideal for someone who communicates clearly, stays organized in a fast-paced setting, and takes a thoughtful approach to resolving service-related concerns. Responsibilities:• Respond to incoming calls related to first reports of injury and capture claim information accurately in company systems.• Use attentive listening and well-structured follow-up questions to understand customer needs and provide appropriate support.• Route inquiries to the correct teams when needed and work across departments to help bring issues to resolution.• Maintain complete and accurate records through consistent data entry and careful documentation practices.• Build a strong understanding of service procedures, policy guidelines, and operational workflows to deliver dependable customer assistance.• Identify potential service interruptions or process concerns early and communicate them to Customer Care leadership.• Follow established company standards, training expectations, supervisory guidance, and applicable regulations in daily work.
2026-11-07T00:13:44Z

Service Coordinator

San Diego, CA
onsite
Temporary / Contract
28.00 - 30.00 USD / Hourly
Our client is seeking a detail-oriented and customer-focused Service Coordinator to support daily operations and ensure timely coordination of service requests, scheduling, and communication between clients, vendors, and internal teams. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and can manage multiple priorities while delivering excellent service. The ideal candidate is organized, proactive, and able to maintain strong communication across all parties to help drive operational efficiency and customer satisfaction. Key Responsibilities:<ul><li>Coordinate and schedule service appointments, work orders, and technician assignments</li><li>Serve as a primary point of contact for clients, tenants, vendors, or internal teams regarding service-related requests</li><li>Monitor service timelines and follow up to ensure timely completion of work</li><li>Maintain accurate records of service calls, work orders, invoices, and related documentation</li><li>Communicate updates, delays, and resolutions clearly and professionally</li><li>Assist with billing support, data entry, and reporting as needed</li><li>Help prioritize urgent requests and escalate issues when appropriate</li><li>Support process improvements to enhance service delivery and office efficiency</li></ul>
2026-11-04T17:38:40Z

Service Coordinator

San Diego, CA
onsite
Temporary / Contract
30.00 - 33.00 USD / Hourly
Our client is seeking a detail-oriented and customer-focused Service Coordinator to support daily service operations and ensure a high level of client satisfaction. This role is ideal for someone who thrives in a fast-paced environment, enjoys coordinating schedules and resources, and can effectively communicate with customers, technicians, and internal teams. The Service Coordinator will be responsible for managing service requests, scheduling appointments, tracking work orders, and serving as a key point of contact throughout the service process. The ideal candidate is organized, proactive, and committed to delivering excellent support. Key Responsibilities:<ul><li>Coordinate and schedule service appointments, work orders, and technician assignments</li><li>Serve as a primary point of contact for customers regarding service requests and updates</li><li>Monitor service timelines and ensure timely follow-up on open issues</li><li>Maintain accurate records of service activities, customer communications, and scheduling details</li><li>Communicate with internal teams and external clients to ensure smooth service delivery</li><li>Assist with preparing reports, documentation, and service-related correspondence</li><li>Resolve scheduling conflicts and escalate issues as needed</li><li>Support process improvements to enhance efficiency and customer experience</li></ul>
2026-11-04T17:43:47Z

Bilingual Call Center Agent

San Diego, CA
remote
Temporary to Hire
23.00 - 25.00 USD / Hourly
We are seeking a professional and customer-focused Bilingual Spanish Call Center Agent to support inbound and outbound communications with English- and Spanish-speaking customers. The ideal candidate will have strong communication skills, a helpful attitude and the ability to resolve questions efficiently while delivering excellent service. Key Responsibilities:<ul><li>Handle inbound and outbound calls in both English and Spanish</li><li>Assist customers with questions related to products, services, accounts, appointments or orders</li><li>Provide accurate information and resolve routine issues in a timely and professional manner</li><li>Document customer interactions, concerns and resolutions in the system</li><li>Escalate complex issues to the appropriate department or supervisor</li><li>Meet call quality, productivity and attendance expectations</li><li>Maintain a positive and professional tone with all customers</li><li>Support additional customer service or administrative tasks as assigned</li></ul>
2026-11-07T00:18:50Z

Front Desk Coordinator

San Diego, CA
remote
Temporary / Contract
21.00 - 24.00 USD / Hourly
Position OverviewOur client, a well-established professional services organization, is seeking a polished, personable, and detail-oriented Front Desk Coordinator to serve as the first point of contact for clients, visitors, and employees. This individual will play an important role in creating a welcoming and professional office environment while supporting daily administrative and front office operations.The ideal candidate is customer-service oriented, highly organized, and comfortable interacting with professionals at all levels. This role requires excellent communication skills, strong attention to detail, and the ability to manage multiple responsibilities while maintaining a professional and welcoming presence.Key Responsibilities<ul><li>Serve as the primary point of contact for incoming visitors, clients, and guests, ensuring a professional and welcoming experience.</li><li>Answer and direct incoming phone calls, take messages, and respond to general inquiries.</li><li>Greet and assist visitors, coordinate appointments, and notify appropriate staff of guest arrivals.</li><li>Manage conference room scheduling and assist with meeting coordination and preparation.</li><li>Maintain a clean, organized, and professional reception area and shared office spaces.</li><li>Receive, sort, and distribute incoming mail, packages, and deliveries.</li><li>Coordinate outgoing mail, courier services, and other office deliveries as needed.</li><li>Provide general administrative support, including data entry, document preparation, filing, and scanning.</li><li>Assist with office supply inventory, ordering, and maintaining common areas.</li><li>Support employee and client meeting logistics, including refreshments and room setup.</li><li>Coordinate with building management, vendors, and service providers regarding office-related needs.</li><li>Handle confidential information and sensitive communications with professionalism and discretion.</li><li>Assist with special projects and additional administrative tasks as needed.</li></ul>
2026-11-07T00:18:50Z

Receptionist – Front Desk, Visitor Experience & Office Suppo

Encinitas, CA
onsite
Temporary / Contract
22.00 - 27.00 USD / Hourly
First impressions matter, and this role is ideal for someone who enjoys creating a welcoming, organized, and professional office environment. A growing professional services firm is seeking a personable Receptionist to serve as the first point of contact for clients, visitors, and business partners. Beyond answering phones, this position offers the opportunity to support daily office operations and keep the team running smoothly.What You’ll Do:<ul><li>Welcome visitors, clients, and vendors while maintaining a polished front-desk experience.</li><li>Answer incoming calls, direct inquiries, and relay messages promptly.</li><li>Manage conference room calendars and coordinate meeting logistics.</li><li>Handle incoming and outgoing mail, packages, and deliveries.</li><li>Maintain reception areas, office supplies, and shared spaces.</li><li>Assist with document preparation, scanning, filing, and data entry.</li><li>Coordinate visitor check-ins and notify employees of arrivals.</li><li>Provide administrative support to internal departments as needed.</li><li>Help organize office events, team meetings, and client visits.</li><li>Maintain accurate contact lists and other office records.</li></ul>
2026-10-28T21:48:42Z

Customer Sales Support

Chula Vista, CA
onsite
Temporary / Contract
23.98 - 23.98 USD / Hourly
We are looking for a detail-oriented Customer Sales Support team member to join a fast-paced team in Chula Vista, California. This Long-term Contract position supports sales operations and customer relationships by handling service requests, coordinating order activity, and helping ensure timely, accurate communication across the order lifecycle. The role works closely with airline customers, repair facilities, brokers, and internal teams to deliver responsive support and maintain a high standard of service. Responsibilities: • Support airline customers, maintenance organizations, and broker partners by addressing service needs related to aftermarket spare parts and ongoing account activity. • Assist customers with portal usage by guiding them through available tools, resolving access or navigation questions, and promoting effective self-service where appropriate. • Enter and manage customer orders and quotations in line with established procedures, while routing specialized issues to the correct internal contacts when needed. • Follow up on credit-related approvals and invoice payment matters to help move orders forward without unnecessary delays. • Track customer interactions, order updates, and service actions within designated CRM and business systems to maintain accurate records. • Work with shipping, provisioning, and warehouse teams to accelerate deliveries, investigate shipment status, and communicate updates to customers. • Prepare regular productivity and status reporting for leadership to support visibility into daily performance and operational goals. • Contribute ideas that improve service quality, workflow efficiency, and overall customer experience within a continuous improvement environment.
2026-10-26T12:24:07Z

Collections Specialist

San Diego, CA
onsite
Temporary / Contract
32.00 - 36.00 USD / Hourly
Our client, a growing company in the technology industry, is seeking an Collections Specialist to join their team in an on-site capacity. This role is ideal for a detail-oriented finance professional who excels at managing accounts receivable, following up on outstanding balances, and maintaining strong client relationships. The Collections Specialist will play an important role in supporting cash flow, reducing aged receivables, and ensuring timely resolution of account issues. Key Responsibilities<ul><li>Monitor accounts receivable aging reports and identify past-due accounts.</li><li>Contact customers by phone and email to collect outstanding balances in a professional manner.</li><li>Investigate and resolve billing discrepancies, payment issues, and account disputes.</li><li>Maintain accurate records of collection activities and customer communications.</li><li>Collaborate with internal teams, including accounting, billing, and customer service, to resolve issues affecting payment.</li><li>Reconcile customer accounts and ensure payments are properly applied.</li><li>Prepare reports on collection status, aging trends, and account activity.</li><li>Support month-end close activities related to accounts receivable and collections.</li><li>Follow company policies and procedures while maintaining positive customer relationships.</li></ul>
2026-10-30T22:53:45Z

Receptionist

Encinitas, CA
onsite
Temporary / Contract
22.00 - 27.00 USD / Hourly
A polished, welcoming professional services firm is looking for a Receptionist to serve as the first point of contact for clients, visitors, and internal team members. This role is perfect for someone who enjoys a people-facing position and takes pride in creating an organized, professional front-office experience.Key Responsibilities:<ul><li>Greet visitors and manage the front desk throughout the business day.</li><li>Answer and route incoming calls and respond to general inquiries.</li><li>Coordinate meeting room reservations and maintain visitor schedules.</li><li>Receive, sort, and distribute incoming mail and deliveries.</li><li>Maintain office supplies and keep common areas organized.</li><li>Provide administrative support with document preparation, scanning, and filing.</li><li>Assist with scheduling, calendars, and general office coordination.</li></ul>
2026-11-06T23:08:42Z

Collections Specialist

San Diego, CA
remote
Temporary / Contract
28.50 - 32.00 USD / Hourly
We are looking for a detail-oriented Collections Specialist to support receivables management for a designated account portfolio in California. This Long-term Contract position is ideal for someone who can communicate effectively with customers, stay organized in a fast-moving environment, and adjust quickly when urgent priorities arise. The role focuses on reducing outstanding balances, maintaining accurate records, and partnering with internal teams to address overdue accounts effectively. Responsibilities: • Manage an assigned accounts receivable portfolio and drive timely payment collection through consistent outreach and follow-up. • Handle both incoming customer inquiries and outbound collection calls to resolve past-due balances in a clear and organized manner. • Record all collection efforts, customer interactions, and account updates with clear and accurate documentation. • Review account details and examine customer agreements when additional research is needed to support collection activity. • Carry out established procedures related to account support holds and service cancellations for overdue accounts. • Prioritize daily workload effectively while responding to shifting business needs and time-sensitive assignments. • Contribute to additional projects and operational tasks as requested by the team.
2026-10-30T17:44:05Z

Marketing Specialist

San Diego, CA
onsite
Permanent / Full Time
80000.00 - 110000.00 USD / Yearly
We are looking for a Senior Marketing & Communications Specialist to join our team and support a growing healthcare technology business through events, communications, and sales-focused marketing initiatives. This position plays a central role in coordinating customer-facing programs, strengthening field enablement resources, and helping ensure marketing activities are consistent, effective, and aligned with business goals. The ideal candidate brings strong project management skills, sound judgment, and the ability to work effectively with cross-functional teams in a fast-moving environment. Responsibilities:• Organize and execute a range of commercial programs, including customer events, product demonstrations, site visits, engagement activities, and industry conferences.• Coordinate event logistics from planning through follow-up, including vendor communication, attendee management, promotional support, and onsite preparation when needed.• Collaborate with sales and clinical partners to shape event plans that support customer relationships, account priorities, and broader commercial objectives.• Develop and manage pre-event and post-event outreach efforts designed to increase participation, strengthen engagement, and encourage timely follow-up.• Monitor event performance by tracking leads, meetings, action items, and potential business opportunities generated through each program.• Act as a connection point across marketing, creative, sales, and clinical teams to keep customer-facing tools current, compliant, and easy for field teams to access.• Maintain an organized repository of approved collateral and sales materials so representatives can confidently use the latest versions.• Assist in creating tailored materials for customer presentations, evaluations, executive discussions, proposals, and post-meeting communications.• Draft, review, and refine external marketing communications and digital content while coordinating approvals with relevant stakeholders.• Travel domestically as needed to provide support at select trade shows and customer events during the year.
2026-10-27T00:44:06Z

17 results for Client Service Representative in Carlsbad, CA