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14 results for Client Service Representative in Carlsbad, CA

Client Services Representative

San Diego, CA
onsite
Temporary / Contract
31 - 35 USD / Hourly
Client Services RepresentativeSummaryOur client is seeking a professional and personable Client Services Representative to serve as a key point of contact for clients and provide exceptional day-to-day service. This role will respond to client questions, assist with account and service needs, coordinate requests, and ensure issues are resolved efficiently and accurately. The ideal candidate is customer-focused, highly organized, and comfortable handling multiple priorities in a fast-paced financial services environment. Strong communication skills, attention to detail, and the ability to build positive client relationships are essential. Key Responsibilities<ul><li>Serve as a primary point of contact for client questions, requests, and account needs.</li><li>Provide timely, professional support by phone, email, and in person.</li><li>Assist clients with account inquiries, transactions, transfers, statements, products, and services.</li><li>Research and resolve client issues while providing clear communication and follow-up.</li><li>Coordinate with internal teams to ensure client requests are completed accurately and efficiently.</li><li>Process account updates, client documentation, and service requests.</li><li>Assist with new account setup and account maintenance.</li><li>Educate clients on products, services, and processes as needed.</li><li>Maintain accurate and confidential client records and information.</li><li>Track outstanding requests and follow up to ensure a positive client experience.</li><li>Identify and escalate complex issues or concerns to the appropriate team.</li><li>Provide general administrative and operational support as needed.</li></ul>
2026-09-03T00:00:00Z

Customer Service Representative

San Diego, CA
onsite
Temporary / Contract
19.5 - 21 USD / Hourly
Our client is seeking a Bilingual Customer Service Representative to provide high-quality support to Spanish- and English-speaking customers in a fast-paced call center environment. This role is ideal for a professional with strong communication skills, a customer-focused mindset, and the ability to handle a high volume of inbound and outbound calls while delivering excellent service. Key Responsibilities:<ul><li>Handle inbound and outbound customer calls in both Spanish and English</li><li>Respond to customer inquiries regarding products, services, billing, account updates, or service issues</li><li>Resolve customer concerns efficiently and professionally, escalating complex issues when needed</li><li>Accurately document customer interactions, service requests, and resolutions in internal systems</li><li>Maintain call quality standards, productivity goals, and customer satisfaction expectations</li><li>Assist customers with account changes, order status, service scheduling, or general support needs</li><li>Collaborate with internal departments to ensure timely issue resolution and follow-up</li><li>Identify recurring customer concerns and provide feedback to support process improvements</li></ul>
2026-08-25T00:00:00Z

Customer Service Representative

Elfin Forest, CA
onsite
Temporary / Contract
24 - 26 USD / Hourly
We are looking for a Customer Service Representative to join our team in San Marcos, California, on a Contract basis. This position supports customers throughout the order lifecycle by providing timely updates, resolving service concerns, and helping ensure accurate, on-time fulfillment. The ideal candidate brings strong communication skills, attention to detail, and a customer-first mindset when working with both clients and internal teams. Responsibilities: • Manage customer orders from initial entry through final processing, ensuring all details are complete and accurate. • Keep customers informed on order progress, product availability, shipment timing, tracking details, and expected delivery schedules. • Prepare and distribute order-related documentation, including confirmations and shipping paperwork. • Update existing orders as needed and communicate revisions clearly to customers and cross-functional partners. • Work closely with sales, purchasing, inventory, warehouse, and shipping teams to support timely and accurate order fulfillment. • Arrange shipment timing with warehouse locations and assist in coordinating deliveries. • Track outstanding orders and take initiative to address delays, stock issues, or other service disruptions before they escalate. • Support customers with transportation-related concerns such as damaged deliveries, freight questions, and claim follow-up. • Handle sensitive or unexpected customer updates with professionalism, empathy, and a focus on practical resolution. • Maintain accurate records in company systems and provide general administrative and customer support as needed.
2026-09-03T00:00:00Z

Customer Relations Representative

San Diego, CA
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a Customer Relations Representative to support customers by managing incoming calls, documenting claim-related details, and helping ensure each interaction is handled with accuracy and care. This Long-term Contract position is based in San Diego, California, and is ideal for someone who communicates clearly, stays organized in a fast-paced environment, and enjoys solving service-related issues. The person in this role will work closely with internal teams to route inquiries appropriately, maintain complete records, and contribute to a dependable customer experience. Responsibilities: • Respond to inbound customer calls and gather essential information related to first reports of injury with a high level of accuracy. • Enter claim and service details into internal platforms while maintaining complete and well-organized records. • Use attentive listening and thoughtful follow-up questions to understand concerns and provide effective support. • Direct inquiries to the correct departments and coordinate with internal partners to help resolve outstanding service matters. • Identify service or workflow concerns early and communicate them to Customer Care leadership to reduce interruptions. • Follow established policies, training expectations, supervisory guidance, and applicable regulations in all customer interactions. • Build working knowledge of company procedures and service practices to improve response quality and efficiency.
2026-08-31T00:00:00Z

Call Center Representative

San Diego, CA
onsite
Temporary to Hire
20 - 20 USD / Hourly
Call Center RepresentativeRobert Half is partnering with a nonprofit organization to identify a Call Center Representative. This is a great opportunity for a compassionate, service-oriented professional who enjoys helping people, answering questions, and providing support in a fast-paced call center environment. Position OverviewThe Call Center Representative will serve as a key point of contact for clients, providing support and assistance by phone. This role involves answering questions, helping clients navigate available resources, documenting information, and following up as needed.The ideal candidate is empathetic, professional, comfortable connecting with people, and able to maintain accuracy and composure while assisting clients with a variety of needs. Work Schedule: Monday–Friday, full-time; assigned shifts fall between 7:00 AM and 6:30 PM.Hybrid Schedule: After the first 6 months, the role transitions to a hybrid schedule of 3 days remote and 2 days onsite.Key Responsibilities<ul><li>Respond to incoming calls and provide professional, compassionate customer service</li><li>Assist clients with questions and provide information about available resources and services</li><li>Listen to client needs and help identify appropriate next steps</li><li>Accurately document client interactions and information</li><li>Conduct follow-up calls as needed</li><li>Maintain accurate records and ensure data quality</li><li>Assist with additional projects and administrative tasks as needed</li></ul>
2026-08-24T00:00:00Z

Call Center Representative

San Diego, CA
onsite
Temporary / Contract
19 - 21 USD / Hourly
Our client, a mission-driven nonprofit organization in San Diego, CA is seeking a compassionate and service-oriented Bilingual Spanish Call Center Representative to support community members, donors, and program participants. This role is ideal for someone who thrives in a high-volume phone environment, communicates effectively in both Spanish and English, and is passionate about helping others access important services and resources. The ideal candidate is empathetic, organized, and committed to delivering excellent service while supporting the organization’s mission. Key Responsibilities:<ul><li>Handle a high volume of inbound and outbound calls in both Spanish and English</li><li>Provide accurate, timely, and courteous support to clients, donors, and community members</li><li>Answer questions related to programs, services, appointments, events, and general organization information</li><li>Assist Spanish-speaking callers by clearly communicating available resources and next steps</li><li>Document call activity, customer interactions, and follow-up needs in internal systems</li><li>Route calls and inquiries to the appropriate department and ensure timely resolution</li><li>Support intake processes, appointment scheduling, and general administrative tasks</li><li>Maintain professionalism, empathy, and confidentiality when handling sensitive information</li><li>Collaborate with internal teams to ensure a positive and seamless service experience</li><li>Help create a welcoming and inclusive experience for diverse communities</li></ul>
2026-08-25T00:00:00Z

Client Services Coordinator

Fallbrook, CA
onsite
Temporary / Contract
24 - 28 USD / Hourly
You're the person who makes sure the client experience feels effortless.A growing healthcare organization in Fallbrook is looking for a Client Services Coordinator to serve as a primary point of contact for clients while supporting the internal operations team. This role blends customer service, scheduling, documentation, and administrative coordination, making it a strong opportunity for someone who enjoys working with people but wants more responsibility than a traditional front-desk role. Your day will include<ul><li>Respond to client inquiries by phone and email</li><li>Coordinate appointments and service schedules</li><li>Maintain accurate client records</li><li>Follow up on outstanding documentation</li><li>Assist with account and service questions</li><li>Coordinate communication between clients and internal teams</li><li>Update information in company systems</li><li>Prepare client correspondence and documentation</li><li>Track open service requests</li><li>Escalate complex issues appropriately</li><li>Assist with reporting and administrative projects</li><li>Maintain confidentiality of sensitive client information</li></ul>
2026-08-28T00:00:00Z

Client Experience Specialist

Cardiff-by-the-Sea, CA
onsite
Temporary / Contract
24 - 28 USD / Hourly
YOU'RE NOT JUST ANSWERING THE PHONE — YOU'RE THE FACE OF THE COMPANY.A growing healthcare services organization in Oceanside is searching for a Client Experience Specialist to join its customer support team.We're looking for someone who genuinely enjoys helping people and knows how to turn a frustrating customer interaction into a positive experience. You'll communicate with clients throughout the day while coordinating appointments, resolving issues, updating records, and working behind the scenes with internal departments.This is a strong opportunity for someone who wants to take their customer service experience into a more professional client services or operations environment. YOUR DAY-TO-DAY<ul><li>Serve as a primary point of contact for clients</li><li>Respond to phone, email, and online inquiries</li><li>Schedule and coordinate appointments</li><li>Answer questions regarding services and accounts</li><li>Resolve customer concerns professionally</li><li>Document client interactions accurately</li><li>Follow up on open requests and outstanding issues</li><li>Coordinate with internal departments to resolve problems</li><li>Maintain customer information in company systems</li><li>Process service requests and updates</li><li>Identify recurring customer issues and communicate trends to management</li><li>Assist with reports and administrative projects</li><li>Maintain confidentiality of client information</li><li>Provide a consistently positive customer experience</li></ul>
2026-09-02T00:00:00Z

Bilingual Spanish Customer Service Representative

San Diego, CA
onsite
Temporary to Hire
20 - 21 USD / Hourly
Bilingual Spanish Customer Service RepresentativeRobert Half is partnering with a nonprofit organization to identify a Bilingual Spanish Customer Service Representative. This is a great opportunity for a compassionate, service-oriented professional who enjoys helping people, answering questions, and providing exceptional customer service. Position OverviewThe Bilingual Spanish Customer Service Representative will serve as a key point of contact for clients, providing friendly and professional support by phone and other communication channels. This role involves answering questions, helping clients navigate available resources, documenting information, and following up as needed in both English and Spanish. The ideal candidate is empathetic, professional, comfortable connecting with people, and able to maintain accuracy and composure while assisting clients with a variety of needs.Work Schedule: Monday–Friday, full-time; assigned shifts fall between 7:00 AM and 6:30 PM.Hybrid Schedule: After the first 6 months, the role transitions to a hybrid schedule of 3 days remote and 2 days onsite. Key Responsibilities<ul><li>Provide friendly, professional customer service to clients by phone and other communication channels</li><li>Respond to client questions and provide information about available resources and services</li><li>Listen to client needs and help identify appropriate next steps</li><li>Accurately document client interactions and information</li><li>Conduct follow-up calls as needed</li><li>Maintain accurate records and ensure data quality</li><li>Communicate with clients in both English and Spanish</li><li>Assist with additional projects and administrative tasks as needed</li></ul>
2026-08-24T00:00:00Z

Bilingual Spanish Customer Service Representative

San Diego, CA
onsite
Temporary to Hire
20 - 21 USD / Hourly
Customer Service RepresentativeRobert Half is partnering with a nonprofit organization to identify a Customer Service Representative to join their team. This is a great opportunity for a service-oriented professional who enjoys helping others, solving problems, and making a positive impact through their work.Position OverviewThe Customer Service Representative will serve as a key point of contact for customers and clients, providing responsive, professional support while helping resolve questions and requests. The ideal candidate is personable, dependable, detail-oriented, and comfortable working in a fast-paced environment.Work Schedule: Monday–Friday, full-timeWork Arrangement: Onsite for the first 6 months; after successfully completing the initial 6 months, the position transitions to a hybrid schedule of 3 days remote and 2 days onsite.Key Responsibilities<ul><li>Respond to customer inquiries by phone, email, and other communication channels</li><li>Provide friendly, professional, and timely customer service</li><li>Research and resolve customer questions, concerns, and issues</li><li>Accurately enter and update customer information in internal systems</li><li>Follow up with customers to ensure questions and concerns are fully resolved</li><li>Maintain detailed and accurate records of customer interactions</li><li>Collaborate with internal teams to address customer needs</li><li>Follow established policies, procedures, and service standards</li><li>Assist with additional administrative and customer support tasks as needed</li></ul>
2026-09-01T00:00:00Z

Part-time Customer Service Representative

Bonsall, CA
onsite
Temporary / Contract
21 - 23 USD / Hourly
We are looking for a Customer Service Representative to support a busy call center operation in Bonsall, California. This Long-term Contract position is ideal for someone who enjoys helping customers, managing high-volume phone activity, and ensuring accurate order processing. The person in this role will serve as a key point of contact for incoming inquiries while also assisting with outbound communication to support service and order needs. Responsibilities: • Handle a steady volume of incoming customer calls with professionalism, accuracy, and a service-focused approach. • Place outbound calls as needed to follow up on customer questions, confirm details, or provide updates. • Enter customer orders and service information into internal systems with close attention to detail. • Respond to customer inquiries by providing clear information, resolving routine issues, and escalating more complex concerns when appropriate. • Maintain accurate records of conversations, requests, and transactions to support efficient service delivery. • Coordinate with internal team members to address customer needs and help ensure timely resolution of open items.
2026-09-03T00:00:00Z

Service Coordinator

San Diego, CA
onsite
Temporary to Hire
25 - 27.5 USD / Hourly
We are looking for a Service Coordinator to support service operations for a growing fire protection and life safety organization in San Diego, California. This contract position with the potential to become permanent is ideal for someone who excels at scheduling, customer communication, and administrative coordination in a fast-paced service environment. The person in this role will help keep field work organized by aligning technicians, materials, and documentation while ensuring customers receive timely and attentive support. Responsibilities: • Coordinate daily service activity by opening work orders, assigning technicians, and tracking progress from scheduling through completion. • Arrange for materials and equipment to be available for upcoming jobs so field teams can perform work without unnecessary delays. • Communicate appointment details, schedule updates, and service status clearly to both customers and technicians. • Maintain accurate service records, including notes on scheduling efforts, job documentation, and completion details for billing and compliance purposes. • Support efficient dispatching by planning routes that reduce travel time and improve productivity across service calls. • Address customer concerns promptly, help resolve service issues, and ensure clients are matched with the appropriate level of support. • Provide required documentation to customers or local authorities when service work must be recorded or submitted. • Review completed jobs for time, materials, and supporting details before forwarding them for invoicing. • Adjust recurring service schedules as operational needs change and help keep open work aligned with required service timelines. • Assist leadership with administrative service support, including preparing job-related information and occasional quote coordination.
2026-09-03T00:00:00Z

Bank Teller / Client Services Representative

San Diego, CA
onsite
Temporary / Contract
25 - 30 USD / Hourly
Bank Teller / Client Services RepresentativeSummaryOur client is seeking a friendly, detail-oriented Bank Teller / Client Services Representative to provide exceptional service to clients and support day-to-day branch operations. This role will serve as a front-line resource for clients, assisting with transactions, account questions, banking products, and general service needs.The ideal candidate is personable, professional, and comfortable handling financial transactions while maintaining accuracy and confidentiality. Strong communication skills, attention to detail, and a genuine commitment to helping clients are essential. Key Responsibilities<ul><li>Provide welcoming, professional service to clients in person and by phone.</li><li>Process routine banking transactions including deposits, withdrawals, transfers, payments, and other account requests.</li><li>Answer client questions regarding accounts, products, services, fees, and general banking needs.</li><li>Assist clients with account maintenance, new account documentation, and other service requests.</li><li>Identify client needs and connect them with appropriate banking products, services, or Relationship Managers.</li><li>Handle cash and financial transactions accurately while following established procedures.</li><li>Balance and reconcile transactions and maintain accurate records.</li><li>Research and resolve routine client issues, escalating more complex concerns when appropriate.</li><li>Follow up on outstanding client requests to ensure a positive experience.</li><li>Maintain confidentiality of client and account information.</li><li>Support branch and administrative operations as needed.</li><li>Follow all applicable banking policies, procedures, and compliance requirements.</li></ul>
2026-09-03T00:00:00Z

Service Administrator

San Diego, CA
onsite
Temporary / Contract
25 - 30 USD / Hourly
Service AdministratorConstruction CompanyWe are seeking a highly organized and customer-focused Service Administrator to support our service team. This individual will play a key role in coordinating service requests, scheduling technicians, communicating with customers, and ensuring service documentation and administrative processes are completed accurately and efficiently.Responsibilities<ul><li>Receive and process incoming service requests from customers via phone and email</li><li>Coordinate and schedule technicians for inspections, repairs, maintenance, and service calls</li><li>Communicate appointment details, service updates, and scheduling changes with customers</li><li>Prepare work orders, service tickets, proposals, and other service-related documentation</li><li>Enter and maintain accurate customer, job, and service information in the company database</li><li>Track technician schedules and assist with dispatching and daily scheduling needs</li><li>Review completed service reports and ensure all required documentation is received</li><li>Assist with customer follow-up regarding outstanding proposals, service recommendations, and upcoming services</li><li>Support the preparation of invoices and ensure completed work orders are submitted to the appropriate departments</li><li>Maintain organized electronic and physical files for service records, job documentation, and customer information</li><li>Assist with purchasing, ordering materials, and coordinating with vendors as needed</li><li>Provide general administrative support to the Service Manager and service team</li><li>Deliver exceptional customer service while handling multiple priorities in a fast-paced environment</li></ul>
2026-08-24T00:00:00Z