<p>Our client is seeking a personable and detail-oriented Customer Service Representative for a contract-to-permanent opportunity in San Diego, CA. This role is ideal for a professional who enjoys helping customers, resolving issues, and providing outstanding service in a fast-paced environment. </p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to customer inquiries by phone, email, and chat. </li><li>Provide accurate information regarding products, services, orders, and account details. </li><li>Resolve customer concerns efficiently while maintaining a high level of professionalism. </li><li>Document interactions, updates, and resolutions in company systems. </li><li>Process orders, returns, and service requests as needed. </li><li>Escalate complex issues to the appropriate department for resolution. </li><li>Maintain strong product and service knowledge to support customer needs. </li><li>Support team goals related to service quality, response times, and customer satisfaction. </li></ul>

<p><strong>Qualifications:</strong></p><ul><li>1+ years of customer service, call center, or administrative support experience preferred. </li><li>Strong verbal and written communication skills. </li><li>Excellent problem-solving and conflict-resolution abilities. </li><li>Proficiency in Microsoft Office and customer relationship management systems preferred. </li><li>Strong attention to detail and ability to multitask. </li><li>Professional, positive, and team-oriented attitude. </li><li>High school diploma or equivalent required. </li></ul>

<h3 class="rh-display-3--rich-text">TalentMatch^®</h3> <p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p> <p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s <a href="https://www.roberthalf.com/us/en/terms">Terms of Use</a> and <a href="https://www.roberthalf.com/us/en/privacy">Privacy Notice</a>.</p>