<p>We are looking for a Systems Administrator to provide hands-on technical support for a Financial Services environment in Highland Hills, Ohio. This long-term contract position focuses on maintaining end-user systems, preparing equipment for staff, resolving advanced support issues, and helping keep core infrastructure stable and secure. The role is well suited to someone who is detail oriented, comfortable working on-site, able to manage a mix of Microsoft and Apple technologies, and capable of supporting day-to-day operations across the regional office.</p><p><br></p><p>Responsibilities:</p><p>• Deliver on-site systems administration and technical support for users across the Hudson, Ohio location, addressing complex issues that require advanced troubleshooting.</p><p>• Prepare, configure, and deploy laptops, desktops, and office technology for incoming employees while ensuring devices meet company standards.</p><p>• Manage escalated service requests and resolve Level 3 support tickets involving hardware, software, account access, and connectivity concerns.</p><p>• Administer endpoint management tools, including Microsoft Intune, to maintain device compliance, updates, and configuration policies.</p><p>• Support network operations by assisting with routing, ISP coordination, and general infrastructure reliability across the office environment.</p><p>• Maintain and troubleshoot Windows Server and macOS systems to support business continuity and user productivity.</p><p>• Oversee identity and access administration through Azure Active Directory and related directory services platforms.</p><p>• Assist with the administration of Microsoft 365 services, including Office 365, Exchange, and SharePoint, to support communication and collaboration.</p><p>• Configure and support security and connectivity technologies such as firewalls and other core infrastructure components as needed.</p>
<p>We are looking for a Systems Engineer to support and strengthen a complex IT environment in Parma, Ohio. This long-term contract position will focus on endpoint management, advanced technical support, systems administration, and process improvement across a distributed organization. The role offers the opportunity to enhance stability, streamline day-to-day operations, and build practical tools that improve efficiency for internal teams.</p><p><br></p><p>Responsibilities:</p><p>• Deliver advanced technical support for escalated Tier 2 and Tier 3 issues, resolving system, endpoint, and account-related problems across the organization.</p><p>• Administer and optimize endpoint management practices for a large multi-location environment, helping maintain consistent configurations and reduce device drift.</p><p>• Create, update, and refine automation scripts using tools such as PowerShell, Python, or JavaScript to improve operational workflows and reduce manual effort.</p><p>• Manage imaging, operating system setup, and endpoint configuration standards to support reliable device deployment and ongoing maintenance.</p><p>• Partner with IT team members across infrastructure, support, and web-facing environments to address system needs and improve service delivery.</p><p>• Maintain and enhance directory and messaging platforms, including Active Directory, Azure Active Directory, Microsoft Windows Server, Citrix technologies, and Microsoft Exchange.</p><p>• Use ticketing and endpoint platforms such as Freshservice, NinjaOne, Intune, and related tools to monitor issues, execute tasks, and support large-scale device administration.</p><p>• Produce clear technical documentation and contribute to training resources that help standardize support practices and strengthen internal knowledge sharing.</p><p>• Identify opportunities for workflow automation and process improvement, including enhancements to reporting, scripting integrations, and operational playbooks</p>
We are looking for an entry-level Help Desk/Desktop Support Analyst to provide day-to-day technical assistance for end users. This long-term contract position is ideal for someone who enjoys solving workstation and support issues while building a strong foundation in IT operations. The role focuses on desktop troubleshooting, ticket-based support, and user account assistance in a fast-paced environment.<br><br>Responsibilities:<br>• Provide first-line technical support for desktop, laptop, and basic peripheral issues affecting end users.<br>• Diagnose and resolve common Microsoft Windows 10 and general Windows operating system problems in a timely manner.<br>• Manage incoming service desk requests, document work performed, and update ticket status through resolution.<br>• Assist users with account-related support tasks, including basic Active Directory administration and access requests.<br>• Perform routine troubleshooting for hardware, software, and connectivity issues, escalating more complex incidents when needed.<br>• Set up, configure, and maintain end-user workstations to support daily business operations.<br>• Support basic network-related troubleshooting by identifying common connectivity problems and helping restore service.<br>• Deliver attentive customer service while communicating clearly with users about issue status and next steps.
We are looking for an Accounting Analyst to join a collaborative team in Akron, Ohio in a contract-to-permanent capacity. This role will support pricing accuracy, rebate administration, financial analysis, and commercial reporting while partnering with product, finance, customer service, and other business functions. The position is well suited for someone who enjoys working with detailed data, improving controls, and contributing insights that influence pricing and profitability decisions.<br><br>Responsibilities:<br>• Maintain customer pricing records, formula-based pricing, spot pricing, and related master data to ensure approved commercial terms are entered accurately and on schedule.<br>• Support monthly forecasting activities by preparing pricing inputs and coordinating information for planning and review discussions.<br>• Respond to pricing questions from internal stakeholders, research discrepancies, and drive timely resolution of billing or price-related issues.<br>• Administer rebate and incentive programs by validating agreements, tracking accruals, assisting with settlements, and reconciling payouts with finance partners.<br>• Analyze margins, price realization, customer profitability, and rebate exposure to identify trends, risks, and opportunities for the business.<br>• Create reports and dashboards that provide clear visibility into pricing performance and support decision-making across commercial and product teams.<br>• Ensure pricing and rebate activities align with internal policies, approval requirements, documentation standards, and audit expectations.<br>• Collaborate with cross-functional teams including Product Management, Commercial, Finance, Customer Service, Supply Chain, Legal, and IT to support negotiations, program execution, and issue resolution.<br>• Identify process improvement opportunities that enhance data accuracy, strengthen controls, and reduce manual effort in pricing and rebate workflows.
<p>We are looking for a detail-oriented Master Data Analyst to support an organization in Canton, Ohio. This Long-term Contract opportunity is ideal for someone who combines strong analytical thinking with precise data maintenance and enjoys working across business teams to improve data quality. In this role, you will help strengthen master data processes, support governance efforts, and ensure reliable information is available for operational and planning needs.</p><p><br></p><p>Responsibilities:</p><p>• Manage the accuracy and completeness of master data records across key business domains, including product, vendor, and planning information.</p><p>• Support data alignment activities between legacy platforms and Microsoft Dynamics 365 by reviewing records, validating changes, and helping maintain consistency across systems.</p><p>• Investigate data issues, identify root causes, and resolve discrepancies through research, analysis, and coordination with internal stakeholders.</p><p>• Maintain and update mapping documentation used for data conversion, validation, and ongoing master data control.</p><p>• Perform routine audits and quality checks to verify that data standards are followed and records remain reliable for business use.</p><p>• Work closely with teams in Master Data Management, Supply Chain, Operations, Planning, and IT to improve consistency and usability of enterprise data.</p><p>• Contribute to data governance and stewardship initiatives by helping define, apply, and reinforce data management practices.</p><p>• Assist with the setup and maintenance of item numbering frameworks across products and locations to support standardized data structures.</p><p>• Recommend process enhancements that improve efficiency, data quality, and master data management standards over time.</p>