Search jobs now Find the right job type for you Explore how we help job seekers Contract talent Permanent talent Learn how we work with you Executive search Finance and Accounting Technology Marketing and Creative Legal Administrative and Customer Support Technology Risk, Audit and Compliance Finance and Accounting Digital, Marketing and Customer Experience Legal Operations Human Resources 2026 Salary Guide Demand for Skilled Talent Report Building Future-Forward Tech Teams Job Market Outlook Press Room Salary and hiring trends Adaptive working Competitive advantage Work/life balance Inclusion Browse jobs Find your next hire Our locations

93 results for Customer Service Manager in Cambridge, MA

Sr. Tax Accountant
  • Worcester, MA
  • onsite
  • Temporary
  • 47.50 - 55.00 USD / Hourly
  • <p>We are looking for an experienced Senior Tax Accountant to join our team on a contract basis in Worcester, Massachusetts. In this role, you will be responsible for preparing and managing a variety of tax filings, including individual, S-corporation, and partnership returns. This position requires a high level of expertise in tax preparation.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and review individual tax returns with accuracy and compliance.</p><p>• Handle tax filings for S-corporations and partnerships, ensuring timely submissions.</p><p>• Analyze financial information to determine tax liability and identify potential deductions.</p><p>• Collaborate with clients to gather required documentation and address any questions.</p><p>• Stay updated on changes in tax laws and regulations to ensure compliance.</p><p>• Provide guidance and support to clients regarding their tax-related concerns.</p><p>• Manage workload effectively to meet deadlines during busy tax seasons.</p><p>• Ensure all tax documentation is organized and maintained securely.</p><p>• Assist in resolving any discrepancies or issues related to tax filings.</p>
  • 2025-12-16T18:01:14Z
Attorney/Lawyer
  • Boston, MA
  • onsite
  • Permanent
  • 170000.00 - 190000.00 USD / Yearly
  • <p>Our client, a leading national litigation law firm, is seeking an experienced Litigation Attorney to join their team and contribute to a busy and collaborative practice focused on insurance defense and professional liability matters. This role is ideal for a self-driven attorney who is comfortable taking ownership of complex cases, communicating directly with clients, and working closely with colleagues across multiple offices.</p><p><br></p><p><strong>Location: </strong>Boston, MA </p><p><strong>Schedule:</strong> Hybrid (3 days in, 2 days remote)</p><p><strong>Salary:</strong> $170,000 - $190,000 (depending on experience)</p><p><br></p><p><strong>Responsibilities: </strong></p><ul><li>Take independent responsibility for a varied docket of litigation matters, guiding each case through all stages of the process.</li><li>Conduct in-depth legal research and analysis involving transportation laws, regulations, and applicable legal standards.</li><li>Draft high-quality pleadings, motions, briefs, memoranda, and other litigation documents.</li><li>Participate in court hearings, depositions, mediations, and other key litigation events.</li><li>Negotiate settlements and agreements on behalf of clients, demonstrating strong advocacy, judgment, and negotiation skills.</li><li>Work collaboratively with attorneys and staff across departments and offices to support a cohesive, team-oriented environment.</li><li>Prepare detailed case analyses and reports for clients, with a focus on developing strategic, proactive resolution plans.</li></ul>
  • 2025-12-04T19:19:01Z
Data Engineer
  • Watertown, MA
  • onsite
  • Permanent
  • 120000.00 - 170000.00 USD / Yearly
  • <p>We're seeking a Data Engineer to design, build, and optimize data pipelines supporting advanced analytics, AI, and machine learning initiatives for a client in Watertown, MA. This role combines technical expertise with collaboration across IT and business teams to deliver scalable, secure, and impactful data solutions. This role is onsite 4 days a week in Watertown. </p><p><strong>Responsibilities</strong></p><ul><li>Develop and manage data pipelines using Python, SQL Server, Snowflake, and Azure Data Factory.</li><li>Optimize T-SQL code and database structures for performance and reliability.</li><li>Integrate analytics and machine learning outputs into business workflows.</li><li>Ensure compliance with data governance and security standards.</li><li>Collaborate with stakeholders to refine requirements and deliver solutions.</li><li>Support BI tools such as Power BI, Tableau, and SQL Server BI stack.</li></ul><p><br></p>
  • 2025-12-02T13:13:35Z
Accounts Receivable Supervisor/Manager
  • Worcester, MA
  • onsite
  • Permanent
  • 60000.00 - 80000.00 USD / Yearly
  • <p>We are seeking an experienced and detail-oriented <strong>Accounts Receivable Manager</strong> to join our client’s team and oversee the billing and collections process in a fast-paced healthcare environment. In this role, you will be responsible for maintaining accurate and organized <strong>resident admission files</strong> on a weekly basis, processing <strong>monthly billings</strong> for each payor class and related co-insurances, and preparing <strong>resident statements</strong> as required. You will handle <strong>Medicaid and Medicare claims</strong>, correcting and re-billing any denied claims in a timely manner to ensure prompt payment to the facility. Additionally, you will review and track all billable ancillary supplies, as well as check and prepare vendor bills to ensure proper payment. This position requires a strong commitment to accuracy, timeliness, and compliance with all applicable regulations. <strong>Other duties may apply</strong> as needed to support the financial health of the organization.</p><p>If you thrive in a detail-driven role, enjoy problem-solving, and have a passion for ensuring smooth revenue cycle operations, we’d love to hear from you.</p><p><br></p><p>For immediate consideration please call Allison Brown at 508.205.2121</p>
  • 2025-12-11T20:18:37Z
Content Writer
  • Boston, MA
  • onsite
  • Contract / Temporary to Hire
  • 45.00 - 50.00 USD / Hourly
  • <p>Robert Half’s client is looking for a Copywriter for a 3+ month contract in Boston. This is a 40-hour-per-week opportunity. The Copywriter will create compelling, thoughtful content for commercial banking and financial services clients, ensuring messaging resonates with sophisticated audiences. Projects will focus on B2B and B2B2C content across platforms, including social media, email, landing pages, and web copy. This role is ideal for candidates with experience in the financial services or technology sectors who enjoy distilling complex concepts into digestible, engaging content. Interested candidates should provide a portfolio of relevant writing samples in addition to resume.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Write and edit content for digital platforms, including email, social media, web, and landing pages</li><li>Translate complex financial and technological topics into clear, impactful messaging</li><li>Build content strategies that align with client goals and industry trends</li><li>Collaborate with internal teams to ensure brand voice consistency</li><li>Adapt tone and writing style for B2B and B2B2C audiences</li></ul><p><br></p>
  • 2025-12-08T16:14:10Z
Content Writer
  • Warwick, RI
  • onsite
  • Temporary
  • 28.00 - 35.00 USD / Hourly
  • <p>Robert Half's marketing & creative client is looking for a Content Writer for a 6+ month contract. This is a hybrid, 37.5-hour-per-week opportunity; candidates must be willing and able to work onsite 3 days per week. The Content Writer will be responsible for creating multi-channel copy that is engaging and audience-centric. Interested candidates should submit a portfolio of relevant B2B and B2C writing samples.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Develop brand-aligned content across print, digital, social, video, and ad channels</li><li>Translate complex information into clear, engaging copy</li><li>Drive audience engagement through insights and connection</li><li>Ensure consistent messaging across platforms and campaigns</li><li>Edit and refine content</li><li>Incorporate SEO best practices</li></ul>
  • 2025-12-01T20:38:58Z
Sr. Accountant
  • Bedford, NH
  • onsite
  • Permanent
  • 80000.00 - 95000.00 USD / Yearly
  • <p>For consideration, please reach out to <strong>Jennifer Lavoie </strong>as soon as possible, ensure to include your most current resume when you apply. <em><u>Connect with me on LinkedIn</u></em> at Jennifer Lavoie.</p><p><br></p><p>If you are currently working with a Robert Half recruiter, please reach out to them.</p><p><br></p><p>We are looking for an experienced Senior Accountant to join our client near Bedford, New Hampshire. In this role, you will oversee critical financial processes, ensuring the accuracy and integrity of financial records across multiple entities. The successful Sr. Accountant candidate will play a key role in owning the month end close and G/L, analyzing financial data, supporting compliance efforts, and driving improvements in accounting systems.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Prepare detailed financial statements and reports while ensuring compliance with established accounting standards and regulations.</p><p>• Conduct thorough analysis of financial data to identify discrepancies, trends, and opportunities for cost savings and revenue growth.</p><p>• Oversee and manage month-end and year-end closing processes across multiple entities, ensuring all deadlines are met.</p><p>• Reconcile and maintain general ledger accounts, including accruals, prepaid expenses, and fixed asset schedules.</p><p>• Support audits by coordinating with external auditors and providing necessary documentation.</p><p>• Assist in implementing and monitoring internal controls to ensure adherence to company policies and regulatory requirements.</p><p>• Handle intercompany transactions and reconciliations with precision and accuracy.</p><p>• Participate in system enhancements, onboarding new entities, and supporting software implementations.</p><p>• Review accounts payable activities for accuracy, ensure timely payments, and monitor aging reports.</p><p>• Identify and drive process improvement initiatives to enhance efficiency and standardize accounting workflows.</p>
  • 2025-12-02T20:58:46Z
Accounts Receivable Clerk
  • Hudson, NH
  • onsite
  • Temporary
  • 20.00 - 23.00 USD / Hourly
  • <p>We are looking for a detail-oriented Accounts Receivable Clerk in Hudson, New Hampshire. In this long-term contract position, you will play a vital role in ensuring accurate financial processes and maintaining strong customer relationships. This opportunity is ideal for individuals who thrive in a fast-paced environment and are eager to contribute to the success of our accounting operations.</p><p><br></p><p>Responsibilities:</p><p>• Monitor and organize aging reports to track outstanding customer invoices effectively.</p><p>• Perform precise data entry tasks to maintain up-to-date records in internal systems.</p><p>• Investigate and resolve account discrepancies, ensuring accurate invoice statuses.</p><p>• Provide support to the collections team by preparing necessary documentation and managing follow-ups.</p><p>• Handle outbound collections calls to recover outstanding balances as needed.</p><p>• Collaborate with team members to improve billing and cash application processes.</p><p>• Assist in maintaining compliance with company policies and procedures related to accounts receivable.</p><p>• Generate reports and summaries to provide insights into accounts receivable performance.</p><p>• Communicate with customers to address inquiries and resolve payment-related issues.</p>
  • 2025-12-12T20:33:44Z
Attorney
  • Stoughton, MA
  • onsite
  • Contract / Temporary to Hire
  • 33.00 - 40.00 USD / Hourly
  • We are looking for a skilled Attorney to join our team in Stoughton, Massachusetts. This Contract to permanent position primarily focuses on handling complex business litigation cases, with additional responsibilities in commercial real estate matters. The ideal candidate will bring extensive experience in civil litigation and a thorough understanding of court procedures.<br><br>Responsibilities:<br>• Represent clients in complex business litigation cases, ensuring thorough preparation and effective advocacy.<br>• Draft and file detailed motions, briefs, and other legal documents to support litigation processes.<br>• Conduct comprehensive discovery, including the collection and analysis of evidence and witness statements.<br>• Participate in court proceedings, including hearings and trials, with a focus on superior court cases.<br>• Provide legal advice and support related to commercial real estate transactions.<br>• Collaborate with clients and legal teams to develop case strategies and achieve favorable outcomes.<br>• Perform legal research to ensure arguments are well-supported and comply with applicable laws.<br>• Maintain accurate documentation and records for all case-related activities.<br>• Negotiate settlements when appropriate, balancing client interests and legal considerations.
  • 2025-12-16T15:04:35Z
Bookkeeper
  • Boston, MA
  • onsite
  • Permanent
  • 70000.00 - 80000.00 USD / Yearly
  • <p>*Bookkeeper* Our client is looking for a meticulous and dedicated Bookkeeper to join our team in Boston, Massachusetts. This hybrid role offers flexible working hours and combines accounting expertise with administrative responsibilities. The ideal candidate will possess strong QuickBooks skills, excellent communication abilities, and a proactive approach to managing financial and organizational tasks.</p><p><br></p><p>Responsibilities:</p><p>• Process vendor bills, purchase orders, and client invoices efficiently, ensuring accuracy in managing approximately 100 invoices per month.</p><p>• Handle accounts payable and receivable, including deposits and collections, while maintaining detailed records.</p><p>• Monitor and track monthly license usage for clients, preparing accurate billing statements.</p><p>• Prepare expense reports, payroll, sales tax returns, and contractor 1099s in compliance with regulations.</p><p>• Coordinate HR-related tasks such as benefits administration and employee onboarding in collaboration with external partners.</p><p>• Communicate effectively with clients, including addressing overdue payments with professionalism and patience.</p><p>• Identify and resolve billing discrepancies promptly while providing support for administrative projects.</p><p>• Collaborate with technical and engineering teams, developing a working knowledge of industry-specific terminology.</p><p>• Maintain high standards of adaptability and teamwork, contributing to a dynamic and cooperative work environment.</p>
  • 2025-12-01T15:24:13Z
Payroll Specialist
  • Milford, NH
  • onsite
  • Permanent
  • - USD / Yearly
  • <p>We are looking for a dedicated Payroll Specialist to join our client's team in Milford, New Hampshire. In this role, you will manage payroll operations for a growing workforce, ensuring compliance with tax regulations and company policies. This role will also assist with some accounts payable processing. This position offers an excellent opportunity for professionals with a background in payroll and accounting to contribute to a dynamic organization.</p><p><br></p><p>Responsibilities:</p><p>• Process weekly payroll for hourly employees and monthly payroll for salaried staff, covering approximately 700 U.S.-based employees.</p><p>• Prepare and file monthly, quarterly, and annual payroll tax returns, along with year-end W-2 forms.</p><p>• Review and reconcile payroll-related general ledger accounts, ensuring accuracy and compliance.</p><p>• Manage fringe benefit processes and oversee governmental payroll filings, adhering to regulatory requirements.</p><p>• Assist with month-end journal entries and support corporate accounting tasks such as P-card reviews and 1099 vendor checks.</p><p>• Prepare compensation schedules for workers’ compensation renewals and audits while contributing to year-end audit schedules.</p><p>• Collaborate with the accounts payable team to provide support when needed.</p><p>• Utilize integrated payroll systems like Dayforce or Paylocity to streamline payroll processes.</p><p>• Maintain a well-organized work environment and proactively address payroll-related issues.</p><p>• Ensure accurate recordkeeping and compliance with company policies and procedures.</p>
  • 2025-12-05T18:04:09Z
Marketing Coordinator
  • Woburn, MA
  • onsite
  • Permanent
  • 65000.00 - 85000.00 USD / Yearly
  • <p>We are looking for a dedicated Marketing Coordinator to join our team in Woburn, Massachusetts. In this role, you will play a key part in supporting the Sales and Marketing teams, ensuring seamless operations and creating impactful marketing materials. This position requires a proactive individual who is skilled in a variety of software programs and thrives in a collaborative environment.</p><p><br></p><p>Responsibilities:</p><p>• Provide comprehensive administrative support to the Sales Team, ensuring smooth daily operations.</p><p>• Develop and distribute weekly marketing packets to enhance outreach efforts.</p><p>• Coordinate and execute mail merges for rate guarantee and renewal letters during key marketing periods.</p><p>• Maintain and update prospect marketing packets to ensure accuracy and relevance.</p><p>• Oversee the bid process, collaborating closely with sales executives and underwriting teams.</p><p>• Manage the bid proposal calendar and prepare detailed bid proposal packets.</p><p>• Create and standardize branded templates for letterhead, PowerPoint, Word, and Excel for consistent team use.</p><p>• Assist with the creation and preparation of presentations for client and prospect meetings.</p><p>• Produce high-quality graphics for company use, including infographics, visual aids, and promotional materials.</p>
  • 2025-12-11T14:09:00Z
Attorney/Lawyer
  • Wellesley, MA
  • onsite
  • Temporary
  • 41.00 - 50.00 USD / Hourly
  • We are looking for a skilled Attorney/Lawyer to join our team on a contract basis in Wellesley, Massachusetts. This role requires someone who is detail oriented, with a strong background in civil litigation and expertise in handling a diverse range of legal disputes. If you thrive in a fast-paced environment and have a commitment to delivering high-quality legal services, we encourage you to apply.<br><br>Responsibilities:<br>• Represent clients in civil litigation matters, including personal injury cases, consumer disputes, and contract-related issues.<br>• Provide legal counsel and defense for individuals facing claims or disputes.<br>• Manage cases involving restraining orders, real estate conflicts, and employment termination disputes.<br>• Draft motions, prepare briefs, and oversee discovery processes to support case strategy.<br>• Negotiate settlements and advocate for clients during mediations and court proceedings.<br>• Conduct legal research to ensure compliance and accuracy in case preparation.<br>• Collaborate with clients to understand their needs and develop tailored legal strategies.<br>• Handle insurance claims and disputes with attention to detail and professionalism.<br>• Review and analyze case documentation to identify key issues and formulate solutions.
  • 2025-12-01T20:38:58Z
Billing Clerk
  • Woburn, MA
  • onsite
  • Temporary
  • 15.84 - 18.34 USD / Hourly
  • We are looking for a detail-oriented Billing Clerk to join our team in Woburn, Massachusetts. In this long-term contract position, you will play a crucial role in managing and maintaining accurate billing processes. Your expertise will ensure seamless operations and contribute to the financial success of our organization.<br><br>Responsibilities:<br>• Prepare and issue invoices promptly and accurately to ensure timely billing cycles.<br>• Monitor and follow up on outstanding accounts to facilitate collections and resolve any discrepancies.<br>• Maintain and update billing records in computerized systems to ensure data integrity.<br>• Generate and review billing statements, ensuring compliance with company standards and policies.<br>• Collaborate with internal teams to address billing-related queries and provide necessary documentation.<br>• Analyze billing data to identify errors and recommend solutions to improve accuracy.<br>• Assist in the development and implementation of billing procedures to enhance efficiency.<br>• Ensure adherence to all billing regulations and company guidelines in daily operations.<br>• Provide support during audits by organizing and presenting required billing documentation.<br>• Respond to customer inquiries regarding billing issues with professionalism and clarity.
  • 2025-11-19T20:14:37Z
Full Charge Bookkeeper
  • Cambridge, MA
  • onsite
  • Contract / Temporary to Hire
  • 25.00 - 29.00 USD / Hourly
  • We are looking for an experienced Full Charge Bookkeeper to join our team in Cambridge, Massachusetts. This Contract to permanent position is ideal for a detail-oriented individual with a strong background in bookkeeping and accounting, particularly within the nonprofit sector. If you have expertise in QuickBooks Desktop and are eager to contribute to a dynamic organization, we encourage you to apply.<br><br>Responsibilities:<br>• Perform daily cash reconciliations for multiple accounts, ensuring accuracy and timeliness.<br>• Monitor the operating account on a daily basis to maintain up-to-date financial records.<br>• Manage and process monthly billing tasks, including tuition invoicing and effective follow-up with clients.<br>• Prepare and post journal entries, as well as process checks for various financial transactions.<br>• Provide comprehensive support to the controller, including managing accounts payable and receivable.<br>• Maintain and update the general ledger to reflect accurate financial information.<br>• Collaborate with internal teams to address and resolve any discrepancies or financial issues.<br>• Ensure compliance with nonprofit accounting standards and financial regulations.
  • 2025-11-17T19:15:05Z
Business Analyst
  • Framingham, MA
  • onsite
  • Permanent
  • 70000.00 - 85000.00 USD / Yearly
  • <p>Robert Half is partnering with a fast-growing organization that is seeking a skilled Business Analyst to support data-driven decision-making across the company. In this role, you will play a key part in building and optimizing the data infrastructure that powers operational and strategic insights. The Business Analyst will design and maintain internal databases and data pipelines, develop dynamic dashboards and reports, and consolidate information from CRM, ERP, finance, sales, and other core systems into unified, easy-to-use reporting tools. Working closely with finance and cross-functional teams, you will create solutions that enhance billing, planning, and business performance, while also supporting CRM administration, workflow automation, and the development of SharePoint-based tools and internal portals. This role offers the opportunity to identify process improvements, drive automation, and deliver actionable insights through ad hoc analysis and reporting for leadership and client-facing teams. The ideal candidate brings a strong foundation in data analytics and IT, proficiency with BI tools such as Power BI, strong SQL skills, and experience with Microsoft platforms including Dataverse, Power Platform, and SharePoint. A background working with CRM systems, advanced Excel capabilities, excellent communication skills, and the ability to manage multiple projects independently are key to success. Some travel may be required for team or client engagements.</p><p>For immediate consideration, please call Dan Duggan at (508) 205-2126.</p>
  • 2025-11-25T18:03:54Z
Legal Assistant
  • Boston, MA
  • onsite
  • Permanent
  • 60000.00 - 100000.00 USD / Yearly
  • We are looking for a dedicated Legal Assistant to join our team in Boston, Massachusetts. In this role, you will provide essential administrative support to attorneys and paralegals specializing in commercial litigation. This position offers an opportunity to contribute to a fast-paced, collaborative environment while ensuring the smooth operation of legal processes.<br><br>Responsibilities:<br>• Manage client files and documents with precision, ensuring proper organization and accessibility.<br>• Format, proofread, and edit legal documents to maintain accuracy and professionalism.<br>• Handle online filings for federal and state cases, ensuring compliance with all regulations.<br>• Coordinate travel arrangements and process expense reimbursements for attorneys and paralegals.<br>• Assist with timekeeping tasks and effectively utilize document management systems.<br>• Communicate efficiently with all levels of staff, including attorneys, paralegals, and administrative personnel.<br>• Perform administrative tasks such as calendar management and scheduling to support litigation processes.<br>• Utilize legal software and Microsoft Office Suite to execute tasks efficiently.<br>• Provide consistent support to attorneys and paralegals in a fast-paced commercial litigation environment.
  • 2025-11-24T18:18:35Z
Purchasing Specialist
  • Mansfield, MA
  • onsite
  • Permanent
  • 70000.00 - 75000.00 USD / Yearly
  • <p>We are looking for an experienced Purchasing Specialist to oversee procurement activities on behalf of our long-standing client. This role is vital in maintaining optimal inventory levels, negotiating favorable vendor agreements, and supporting key business objectives. The ideal candidate will possess strong analytical skills, excellent communication abilities, and a proactive approach to supplier management.</p><p><br></p><p>Responsibilities:</p><p>• Create and manage purchase orders with accuracy, ensuring pricing, quantities, and delivery schedules align with business needs.</p><p>• Build and maintain strong relationships with vendors to secure optimal pricing, quality, and delivery performance.</p><p>• Monitor supplier performance and participate in regular evaluations to address issues and improve outcomes.</p><p>• Collaborate with warehouse teams to ensure timely receipt of goods and resolve any discrepancies in quantity or quality.</p><p>• Coordinate with sales, operations, and finance teams to align procurement strategies with business objectives.</p><p>• Analyze market trends, product availability, and freight costs to make informed purchasing decisions.</p><p>• Maintain detailed purchasing records, pricing lists, and an organized vendor database for accurate reporting.</p><p>• Communicate inventory updates and purchasing data to senior management to support decision-making processes.</p><p>• Address and resolve vendor-related issues such as backorders, pricing errors, and delivery delays.</p><p>• Ensure compliance with environmental, safety, and ethical guidelines in all procurement activities</p>
  • 2025-11-20T21:14:01Z
3