<p>Robert Half is seeking a highly motivated and customer-focused Customer Service Manager to lead our customer service operations. This individual will be responsible for managing the customer service team, overseeing quoting and order activity, maintaining strong client relationships, and ensuring exceptional service delivery. The ideal candidate is a hands-on leader who thrives in a fast-paced environment and is committed to delivering an outstanding customer experience.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide leadership, direction, and support to the customer service team.</li><li>Manage all aspects of the customer service process, including quotes, sample requests, order processing, and order acknowledgments.</li><li>Prepare quotes and proposals in response to customer inquiries and requests.</li><li>Work directly with customers to process orders, resolve issues, and ensure timely communication.</li><li>Enter and maintain customer and order information within the company ERP/CRM system.</li><li>Maintain customer records and databases with a high degree of accuracy.</li><li>Manage internal quote tracking and customer request databases.</li><li>Respond to customer inquiries and coordinate with appropriate internal departments to resolve issues.</li><li>Follow up on quotations and proposals to support business development efforts.</li><li>Collaborate with operations, sales, and management teams to ensure customer satisfaction and successful order fulfillment.</li><li>Analyze customer concerns and identify opportunities to improve service processes.</li><li>Perform additional customer service and administrative duties as needed.</li></ul>
We are looking for an experienced Systems Administrator to support day-to-day technology operations for employees and office environments. This contract opportunity is ideal for someone who enjoys balancing hands-on user support with infrastructure administration across on-premises and cloud systems. The role focuses on keeping business technology secure, reliable, and efficient while helping improve the overall IT environment.<br><br>Responsibilities:<br>• Deliver technical assistance to onsite and remote employees by diagnosing and resolving hardware, software, and connectivity issues.<br>• Configure, deploy, maintain, and retire end-user devices while managing the full lifecycle of desktops, laptops, and related equipment.<br>• Support and maintain core network components, including firewalls, switches, wireless platforms, and routing hardware, to ensure stable operations.<br>• Administer Windows Server technologies such as Active Directory, Group Policy, and file services to support secure user access and system functionality.<br>• Manage Azure services and cloud-based environments, including identity administration and ongoing platform support.<br>• Strengthen IT security through patching, endpoint protection, access management, and routine monitoring of system health and risk exposure.<br>• Maintain accurate records for hardware assets and software licensing to support compliance, budgeting, and operational planning.<br>• Oversee technology-related physical security systems and help ensure server rooms and restricted IT spaces remain secure and properly maintained.<br>• Evaluate infrastructure performance and recommend practical improvements that enhance reliability, security, and user experience.
We are looking for an Accounts Payable Specialist to support high-volume invoice processing and payment operations for a team in Haverhill, Massachusetts. This Long-term Contract position is ideal for someone who brings strong attention to detail, sound judgment in account coding, and confidence handling vendor payments through multiple methods. The person in this role will help maintain accurate financial records, ensure timely disbursements, and contribute to a smooth end-to-end accounts payable process.<br><br>Responsibilities:<br>• Process vendor invoices accurately and promptly while reviewing documentation for completeness and compliance.<br>• Assign proper general ledger coding to invoices and expense items to support accurate financial reporting.<br>• Perform three-way matching by validating invoices against purchase orders and receiving records before payment approval.<br>• Prepare and execute ACH transactions and check runs in accordance with established payment schedules.<br>• Investigate invoice discrepancies, resolve payment issues, and communicate with internal teams or vendors as needed.<br>• Maintain organized accounts payable records and ensure supporting documents are properly filed for audit readiness.<br>• Monitor outstanding payables and help ensure all approved obligations are paid within required timelines.
<p>Robert Half is working with a growing company in Andover seeking a Billing Specialist to join its team. This is a permanent role, that can move into a "Lead" or "Supervisor" role down the road. Our client is looking for at least 2 years of billing experience and strong Excel skills. The selected candidate must have proven vendor relationship skills too.</p><p><br></p><p>Target salary for this opportunity is dependent on experience. Starting salary range is from $55-65K. If interested and qualified send your resume to Bill.Nichols@roberthalf. Thanks!</p>
We are looking for an experienced Sr. Financial Analyst to support financial planning and analysis activities for a growing organization in Burlington, Massachusetts. This Long-term Contract position is ideal for someone who excels at advanced Excel-based modeling, delivers clear insights to business partners, and helps guide financial decision-making across multiple teams. The role will work closely with functions such as accounting and other cross-functional stakeholders while contributing to budgeting, forecasting, and analytical initiatives.<br><br>Responsibilities:<br>• Build and maintain complex financial models in Excel to support forecasting, budgeting, and strategic analysis.<br>• Partner with accounting and cross-functional business teams to provide financial guidance, interpret results, and support planning decisions.<br>• Perform detailed variance analysis to identify trends, risks, and opportunities across financial performance.<br>• Prepare ad hoc reporting and in-depth financial evaluations for leadership and operational stakeholders.<br>• Analyze large data sets using effective data mining techniques to uncover actionable business insights.<br>• Support budgeting and planning processes by improving financial reporting accuracy and model reliability.<br>• Contribute to upcoming planning system implementation efforts, including process support, testing, and alignment with business needs.<br>• Provide ongoing FP&A support during a backfill period while ensuring continuity of analysis and stakeholder service.
<p>We are looking for an experienced Controller to lead the accounting organization for a growing manufacturing business in Southern New Hampshire. This role will oversee core financial operations, deliver accurate and timely reporting, and strengthen a disciplined control environment that supports expansion. The ideal candidate brings strong technical accounting knowledge, a hands-on leadership style, and the ability to improve processes while partnering across the business on strategic initiatives.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Direct day-to-day accounting operations across the general ledger, payables, receivables, payroll, fixed assets, and financial reporting activities.</p><p>• Manage the monthly, quarterly, and year-end close cycle with a structured, deadline-driven approach that promotes accuracy, consistency, and transparency.</p><p>• Produce consolidated financial statements and related reporting in accordance with U.S. GAAP and established corporate policies.</p><p>• Maintain a strong internal control framework by monitoring compliance, strengthening procedures, and supporting a rapidly expanding organization.</p><p>• Coordinate with external auditors to plan and complete annual audits and ensure requested schedules, documentation, and responses are delivered efficiently.</p><p>• Provide accounting leadership on complex topics such as revenue recognition, lease accounting, inventory valuation, acquisitions, and other technical matters.</p><p>• Oversee manufacturing and inventory accounting, including standard costing, reserves, and analysis tied to operational performance.</p><p>• Lead global consolidation and intercompany accounting activities across multiple legal entities while ensuring accurate eliminations and reconciliations.</p><p>• Advance process improvement efforts through automation, system optimization, and disciplined workflows, and support acquisition integration and other corporate initiatives as needed.</p><p>• Coach and develop the accounting team while working closely with FP&A, Operations, banking partners, tax advisors, and consultants to support planning and business objectives.</p>
<p>Excellent opportunity for an Accounting Manager to join a well-established Health Care Services Organization in the Peabody area. The Accounting Manager will lead and oversee all accounting operations, ensuring effective financial management and accurate reporting. This role directs the monthly close process and oversees the preparation of financial statements, supporting schedules, and financial analyses to inform strategic planning and management decision-making. BS Degree in Accounting or Finance with 7+ years of solid accounting experience preferably in a Health Care setting. This position will manage a small staff and report directly into the Controller. Excellent team collaborative environment, tenured staff, great mission statement and outstanding benefits including aggressive PTO plan. This is hybrid schedule as well (3 days on site). Email dino.valeri@roberthalf;com or message me thru LinkedIn for immediate consideration. </p>
We are looking for an experienced Mobile Developer III to support the design, development, and delivery of customer-facing mobile applications for Android and iOS. This Long-term Contract position is remote within the United States and follows East Coast working hours, with the role based in Providence, Rhode Island. The ideal candidate brings strong hands-on coding experience, thrives in a fast-moving environment, and collaborates effectively across technical teams to build secure, high-performing mobile solutions.<br><br>Responsibilities:<br>• Design, build, and enhance enterprise mobile applications for Android and iOS with a strong emphasis on code quality, usability, and reliability.<br>• Develop new features for customer-facing mobile products while maintaining hands-on ownership of core application code.<br>• Partner with architects, developers, and cross-functional stakeholders to translate complex technical requirements into scalable mobile solutions.<br>• Optimize application performance by analyzing behavior, resolving bottlenecks, and improving responsiveness across devices and operating system versions.<br>• Integrate device capabilities and platform services such as biometrics, notifications, alarms, calendars, sensors, and other native mobile functions where needed.<br>• Connect mobile applications with internal and third-party services by implementing APIs and validating integrations with tools such as Postman, SoapUI, or Fiddler.<br>• Apply secure development standards, platform design patterns, and mobile engineering best practices throughout the software lifecycle.<br>• Troubleshoot issues in distributed environments, support capacity and performance analysis, and help resolve production or pre-release defects.<br>• Contribute to build and release processes, including version control, deployment workflows, and CI practices for publishing applications to app stores.
<p>We are looking for an experienced Financial Advisor to join our dynamic team in Portsmouth, New Hampshire. This role offers an exciting opportunity for professionals with an established client base who are eager to deliver exceptional financial services while leveraging cutting-edge technology and resources. The ideal candidate will thrive in a collaborative environment focused on providing tailored solutions and fostering long-term client relationships.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><ul><li>Build and maintain strong relationships with clients, ensuring their financial needs are met effectively.</li><li>Develop customized financial plans and investment strategies aligned with clients' goals and risk tolerance.</li><li>Provide expert advice on wealth management, retirement planning, and asset allocation.</li><li>Utilize advanced technology tools to enhance client engagement and streamline service delivery.</li><li>Identify and pursue new business opportunities to grow the client base.</li><li>Collaborate with internal teams to ensure seamless execution of financial strategies.</li><li>Manage client portfolios with precision, ensuring optimal performance and risk management.</li><li>Conduct regular reviews of financial plans to adapt to changing circumstances and objectives.</li></ul>
<p>MUST BE BILINGUAL - SPANISH AND ENGLISH!!!!!!!!</p><p><br></p><p>We are looking for a detail-oriented Inventory Clerk to support accurate material control and inventory operations in Danvers, Massachusetts. This position plays an important role in maintaining stock integrity, assisting production flow, and ensuring inventory records remain current and reliable. The ideal candidate is organized, dependable, and comfortable working in a fast-paced environment where precision and consistency matter.</p><p><br></p><p>Responsibilities:</p><p>• Monitor inventory levels for materials and components used in assembly operations and update stock records with accuracy.</p><p>• Perform routine counts and full physical inventory activities to verify on-hand quantities and identify discrepancies.</p><p>• Track company assets and inventory movement to help maintain clear accountability across the facility.</p><p>• Investigate variances in inventory data and work with team members to resolve mismatches promptly.</p><p>• Support assembly line operations by ensuring required parts and materials are available when needed.</p><p>• Maintain organized storage areas and follow established procedures for labeling, handling, and inventory documentation.</p><p>• Prepare inventory reports and assist with audits by providing accurate count data and supporting records.</p>
<p>We are looking for an experienced Credit Analyst /Underwriter to join a banking team in the Greater Southshore Boston area. This role focuses on evaluating commercial and consumer credit opportunities, assessing financial strength, and supporting sound lending decisions through thorough analysis and clear recommendations. The ideal candidate brings strong experience in underwriting, credit structuring, and portfolio support, along with the ability to partner effectively with lenders and deliver high-quality credit documentation.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Evaluate borrower and guarantor financial information, including business and personal financial statements, tax returns, and supporting documents, to determine overall credit quality.</p><p>• Gather required loan data from lenders and clients, then translate findings into clear credit assessments that support new requests and ongoing relationship management.</p><p>• Develop written credit packages, financial models, narrative summaries, and risk commentary to assist lenders with informed credit decisions.</p><p>• Examine loan files for accuracy and completeness, confirming that documentation is in order and collateral records are properly maintained.</p><p>• Assess collateral position and repayment support to confirm alignment with internal lending standards and policy expectations.</p><p>• Partner with commercial lending teams to identify risk factors, recommend appropriate deal structures, and support both new originations and renewals.</p><p>• Prepare and update credit-related reports such as annual reviews, modification requests, loan presentations, and criticized asset commentary as needed.</p><p>• Maintain organized credit files and assist with servicing needs, borrower inquiries, and follow-up items related to existing and prospective loan relationships.</p><p>• Support underwriting and review activities for credit facilities across a range of exposure sizes while ensuring adherence to applicable banking regulations and internal procedures.</p><p><br></p><p><br></p><p><br></p>
<p>We are seeking a Registered Client Associate to support financial advisors and deliver an exceptional client experience. </p><p><br></p><p>This role is responsible for client communications, account servicing, money movement requests, new account openings, meeting coordination, and administrative support.</p><p><br></p><p><br></p>
<p>We are looking for a Data Administrator to join our team in a contract role with the potential to become permanent. This opportunity is well suited for an early-career candidate with at least one year of post-graduate experience who enjoys working with data, spotting irregular patterns, and supporting fraud-related analysis. The position follows a 2 day a week hybrid schedule with in-office collaboration</p><p><br></p><p>Responsibilities:</p><p>• Review operational and analytical data sets to identify anomalies, trends, and indicators related to suspected fraudulent activity.</p><p>• Monitor routine data processes with accuracy and consistency, ensuring issues are flagged quickly and escalated when needed.</p><p>• Support fraud analysis efforts by examining patterns, validating findings, and helping improve visibility into risk areas.</p><p>• Investigate data discrepancies and partner with internal stakeholders to resolve errors affecting reporting or operations.</p><p>• Maintain data quality across reports, tracking tools, and internal systems used for analysis and decision-making.</p><p>• Prepare clear summaries of findings and communicate insights that help teams respond to anti-fraud concerns effectively.</p><p>• Assist with updates to workflows, reporting methods, or system-related processes as business needs evolve.</p><p>• Contribute to a growing team environment by taking on new responsibilities over time and supporting continuous improvement initiatives.</p>
<p>We are looking for an experienced Sr. Credit Analyst to join a banking team in the Greater Boston area. This role focuses on evaluating commercial and consumer credit opportunities, assessing financial strength, and supporting sound lending decisions through thorough analysis and clear recommendations. The ideal candidate brings strong experience in underwriting, credit structuring, and portfolio support, along with the ability to partner effectively with lenders and deliver high-quality credit documentation.</p><p><br></p><p>Responsibilities:</p><p>• Evaluate borrower and guarantor financial information, including business and personal financial statements, tax returns, and supporting documents, to determine overall credit quality.</p><p>• Gather required loan data from lenders and clients, then translate findings into clear credit assessments that support new requests and ongoing relationship management.</p><p>• Develop written credit packages, financial models, narrative summaries, and risk commentary to assist lenders with informed credit decisions.</p><p>• Examine loan files for accuracy and completeness, confirming that documentation is in order and collateral records are properly maintained.</p><p>• Assess collateral position and repayment support to confirm alignment with internal lending standards and policy expectations.</p><p>• Partner with commercial lending teams to identify risk factors, recommend appropriate deal structures, and support both new originations and renewals.</p><p>• Prepare and update credit-related reports such as annual reviews, modification requests, loan presentations, and criticized asset commentary as needed.</p><p>• Maintain organized credit files and assist with servicing needs, borrower inquiries, and follow-up items related to existing and prospective loan relationships.</p><p>• Support underwriting and review activities for credit facilities across a range of exposure sizes while ensuring adherence to applicable banking regulations and internal procedures.</p>
<p>We are looking for a meticulous Bookkeeper to support day-to-day accounting activities for a nonprofit organization and its related entities in the greater Worcester County area. This role is ideal for someone who enjoys working with detailed financial records, maintaining accuracy across multiple accounts, and partnering with internal teams to keep operations running smoothly. The position works closely with the Treasurer, leadership, and administrative staff to manage core accounting tasks and ensure dependable financial information across the organization.</p><p><br></p><p>Responsibilities:</p><p>• Maintain accurate financial records for the organization and affiliated entities, ensuring transactions are recorded completely and correctly.</p><p>• Process vendor invoices, issue payments on schedule, and monitor outstanding obligations to support efficient accounts payable operations.</p><p>• Prepare customer billing, post incoming payments, and follow up on open balances to keep accounts receivable current.</p><p>• Reconcile bank accounts and other balance sheet accounts regularly, identifying discrepancies and resolving issues promptly.</p><p>• Track and record intercompany activity across multiple entities, making sure transactions are properly matched and balanced.</p><p>• Use Sage 50 and related systems to manage bookkeeping workflows, produce routine financial data, and support month-end close activities.</p><p>• Collaborate with sales, management, and administrative teams to verify financial details connected to operational and eCommerce activity, including Shopify transactions when applicable.</p><p>• Assist with assigned accounting duties previously handled at a senior level, helping strengthen daily financial operations and reporting support.</p><p><br></p><p><strong><em><u>For immediate consideration please call me directly 508-205-2127- Eric Lebow</u></em></strong></p>
<p>We are looking for an Intake & Records Specialist to support client intake, conflict review, and records administration for a services environment in Shrewsbury, Massachusetts. This role combines careful research, accurate data management, and responsive internal service to help ensure matters are opened and maintained in compliance with ethical, privacy, and information governance standards. The ideal candidate brings strong attention to detail, sound judgment, and the ability to manage competing priorities while working closely with attorneys and administrative teams.</p><p><br></p><p>Responsibilities:</p><p>• Review new engagements, matters, attorney arrivals, and candidate submissions by conducting conflict searches through firm databases and external research sources.</p><p>• Create, update, and maintain client and matter information within the conflicts and records systems with a high degree of accuracy.</p><p>• Investigate corporate structures, affiliated entities, and ownership relationships to support thorough conflict analysis and informed recommendations.</p><p>• Partner with attorneys and internal stakeholders to collect missing details, clarify potential issues, and assist in resolving conflict-related questions.</p><p>• Document conflict decisions, approvals, waivers, and clearance outcomes in accordance with established policy and compliance requirements.</p><p>• Help coordinate ethical screens and support file intake or release activities connected to attorney transitions when required.</p><p>• Fulfill internal requests for file retrieval, duplication, transfer, and related records support in a timely and organized manner.</p><p>• Assist with records retention, archiving, and secure destruction processes while maintaining complete documentation of disposition activity.</p><p>• Support document handling activities such as scanning, organizing, filing, and maintaining both electronic and physical records under firm standards.</p><p>• Travel to other office locations as needed and provide general administrative support while handling confidential information with professionalism.Shrewsbury</p><p><br></p><p><strong><em><u>**For immediate consideration, Please call me directly 508-205-2127, Eric Lebow**</u></em></strong></p>
<p>We are looking for an experienced AR, Credit & Collections Specialist to support financial operations for a manufacturing organization in Fitchburg, MA This role focuses on maintaining accurate receivables activity, monitoring customer credit exposure, and partnering with internal leadership to address payment issues efficiently. The ideal candidate brings strong attention to detail, sound judgment in credit matters, and the ability to communicate professionally with both customers and internal stakeholders.</p><p><br></p><p>Responsibilities:</p><p>• Manage day-to-day accounts receivable activity, including posting incoming payments and ensuring customer accounts remain accurate and current.</p><p>• Review aging reports to track overdue balances, recommend credit restrictions when accounts become delinquent, and maintain an up-to-date daily credit hold list.</p><p>• Contact customers to follow up on outstanding invoices, document payment commitments, and prepare regular collections updates for management.</p><p>• Research billing questions and disputed charges, then work with the appropriate parties to resolve discrepancies in a timely manner.</p><p>• Evaluate new customer creditworthiness by reviewing commercial credit references and Dun & Bradstreet reporting before accounts are established.</p><p>• Gather and maintain required customer documentation, including tax-exempt certificates and W-9 forms, to support compliance and account setup.</p><p>• Respond to external credit inquiries and provide accurate account reference information in line with company standards.</p><p>• Process credit card transactions and issue formal collection notices or demand letters when escalation is necessary.</p><p>• Provide administrative and accounting support to finance leadership and assist with accounts payable coverage when needed.</p><p><br></p><p><strong><em><u>**For immediate consideration please call me asap and directly 508-205-2127, Eric Lebow** </u></em></strong></p>
<p>We are looking for a detail-oriented Billing and Collections Specialist to support client invoicing and receivables operations in Shrewsbury, Massachusetts. This position plays an important role in maintaining accurate billing records, coordinating with legal professionals on account activity, and helping ensure timely payment collection. The ideal candidate brings experience in billing and collections, strong organizational skills, and the ability to manage sensitive financial information with professionalism and discretion.</p><p><br></p><p>Responsibilities:</p><p>• Partner with attorneys and internal staff to review outstanding account balances and support timely follow-up on receivables.</p><p>• Record collection efforts consistently and prepare status updates that outline account activity and progress for leadership review.</p><p>• Monitor unbilled work with legal teams and help track expected invoice timing to support accurate revenue follow-through.</p><p>• Prepare and send client statements, process card payments, and post incoming cash receipts to the appropriate accounts.</p><p>• Create billing memos, complete transfers and adjustments, and issue invoices with a high level of accuracy.</p><p>• Manage monthly electronic billing tasks, including establishing billing arrangements for new client matters when needed.</p><p>• Provide billing histories, duplicate invoices, and audit-related reporting in response to internal or client requests.</p><p>• Review new client and matter intake details, maintain billing system records, support alternative fee setup, and assist with month-end billing distribution and related administrative tasks.</p><p>• Maintain organized financial documentation, follow firm procedures, and travel to other office locations when business needs require it.</p><p><br></p><p><strong><em><u>**For immediate consideration please call me directly! 508-205-2127, Eric Lebow** </u></em></strong></p>
<p>My client who is in the Life Sciences space is hiring an FP&A Manager to join their team. The FP&A Manager will report to the CFO and handle various finance duties such as budgeting, forecasting, planning, financial modeling, business partnering and more. This position would be great for a strong Senior Financial Analyst looking for growth or a Junior FP&A Manager. Compensation for this position is $125-140K + Bonus. This company is very stable, has an established Finance team, offers great growth potential, nice benefits, a great hybrid arrangement and more!</p><p><br></p><p>If interested in hearing more, please EMAIL YOUR RESUME to matthew.katz@roberthalf ASAP or message me on Linkedin. Thank you.</p>
We are looking for a friendly and organized Medical Receptionist to support daily front desk operations for a healthcare office in Brockton, Massachusetts. This Long-term Contract opportunity is ideal for someone who enjoys creating a welcoming patient experience while keeping appointments, calls, and administrative tasks running smoothly. The person in this role will serve as a key point of contact for patients and help maintain accurate information within the practice management system.<br><br>Responsibilities:<br>• Coordinate patient visits by arranging appointments and updating the daily schedule as needed<br>• Manage incoming phone calls, respond professionally to patient inquiries, and direct messages to the appropriate staff<br>• Welcome patients upon arrival, complete the registration process, and assist with front desk flow throughout the day<br>• Handle checkout activities, including confirming follow-up visits and ensuring next steps are clearly communicated<br>• Enter and maintain patient demographic details in the electronic medical records system with close attention to accuracy<br>• Support general medical front office operations to help keep the practice organized and efficient
<p>We are looking for an experienced Contracts Attorney to support legal work within a therapeutics and life sciences environment in Boston, Massachusetts. This position is suited for a detail-focused individual who can negotiate, draft, and review a wide range of agreements while partnering effectively with internal stakeholders. The role calls for sound judgment, patience, and the ability to manage competing priorities in a fast-moving cross-functional setting.</p><p><br></p><p>Responsibilities:</p><p>• Prepare, review, and revise commercial and legal agreements related to therapeutics and life sciences operations.</p><p>• Lead contract negotiations with external parties while balancing legal risk and business objectives.</p><p>• Partner with cross-functional teams to provide practical legal guidance on contract terms and obligations.</p><p>• Draft legal documents, including motions and related materials, when matters require formal legal support.</p><p>• Contribute to briefing development by organizing facts, legal positions, and supporting documentation.</p><p>• Track agreement status, key terms, and follow-up actions to ensure timely execution and compliance.</p><p>• Identify contractual risks and recommend clear, business-focused solutions to address them.</p><p>• Support process updates or operational changes affecting contract workflows when needed.</p>
<p>We are looking for a Sr. Financial Analyst to join a growing organization in Canton, Massachusetts on a Contract basis. This role will support both financial planning and core analytical activities in a fast-moving, less structured environment where strong judgment and initiative are essential. The position will play a key part in budgeting, reporting, and long-range modeling while helping leadership improve visibility into operating performance. Candidates who are comfortable building processes, communicating insights clearly, and partnering with technical teams will be well suited for this opportunity.</p><p><br></p><p>Responsibilities:</p><p>• Develop and maintain detailed financial models, including integrated income statement, balance sheet, and cash flow forecasts, to support near-term objectives and a multi-year business plan.</p><p>• Prepare a two-year budget for leadership review and board-level planning, with particular focus on headcount-driven spending and research-related investments.</p><p>• Produce monthly, departmental, and board reporting packages that translate financial results into clear business insights and actionable recommendations.</p><p>• Analyze variances across actuals, forecasts, and budgets, identifying key drivers and highlighting risks, opportunities, and performance trends.</p><p>• Improve the efficiency of month-end financial reporting by reducing manual effort and introducing more streamlined, repeatable processes.</p><p>• Partner with accounting support resources and internal stakeholders to ensure accurate financial data and continuity of knowledge as responsibilities transition.</p><p>• Work closely with teams in a predominantly engineering-focused organization to evaluate operating needs and provide decision support for growth planning.</p><p>• Perform ad hoc financial analysis and data-driven assessments to support leadership decisions in a dynamic startup-style setting.</p>
We are looking for a highly experienced Senior Machine Learning Engineer to join our team in Boston, Massachusetts. In this role, you will design, develop, and deploy cutting-edge machine learning systems that solve complex problems and scale effectively in production environments. This position offers an exciting opportunity to contribute to impactful projects, leveraging your expertise in machine learning, cloud infrastructure, and data engineering.<br><br>Responsibilities:<br>• Build and deploy machine learning models and solutions for production environments, ensuring they meet scalability and performance standards.<br>• Design and implement comprehensive ML pipelines, including data ingestion, feature engineering, model training, evaluation, and serving.<br>• Write clean, efficient code in Python and leverage its ML ecosystem, such as TensorFlow, PyTorch, and scikit-learn.<br>• Work with large datasets to extract meaningful insights and develop complex queries using modern data processing tools.<br>• Utilize containerization technologies like Docker and cloud platforms such as AWS to ensure robust and scalable deployment.<br>• Apply MLOps best practices, including CI/CD pipelines, automated testing, and performance monitoring, to maintain reliable machine learning systems.<br>• Conduct research and apply deep machine learning and AI techniques, including statistical modeling and large language models.<br>• Solve complex analytical problems with pragmatic engineering approaches while maintaining scientific rigor.<br>• Collaborate with cross-functional teams to align machine learning solutions with business goals and mission-driven objectives.<br>• Monitor and address issues like data drift and model performance to ensure continuous improvement and reliability.
<p>We are looking for a Benefits Specialist to support day-to-day human resources operations in Westborough, Massachusetts. This Long-term Contract position will focus on maintaining accurate HR records, coordinating onboarding activities, and assisting with employee relations matters in a regulated environment. The ideal candidate brings strong HR administration experience, confidence working in HRIS platforms, and a careful approach to handling sensitive information.</p><p><br></p><p>Responsibilities:</p><p>• Manage core human resources administrative processes, ensuring employee records, documentation, and data remain current and accurate.</p><p>• Coordinate onboarding activities for new hires, including preparing paperwork, tracking pre-employment requirements, and supporting a smooth start experience.</p><p>• Maintain and update information within HRIS systems to support reporting accuracy and efficient workflow management.</p><p>• Respond to employee questions related to HR policies, procedures, and general employment matters with professionalism and discretion.</p><p>• Assist with employee relations issues by gathering information, documenting concerns, and supporting follow-up actions as needed.</p><p>• Help ensure HR practices and recordkeeping align with HIPAA-regulated standards and internal confidentiality requirements.</p><p>• Partner with internal stakeholders to support routine HR processes, communications, and administrative priorities across the employee lifecycle.</p>
<p><strong>Application Support Team Manager (SaaS)</strong></p><p>We’re looking for a hands-on Application Support Team Manager to lead a customer-facing support team in a fast-growing SaaS environment. This role blends leadership, technical problem-solving, and customer engagement—perfect for someone who thrives on keeping clients happy and systems running smoothly.</p><p><br></p><p><strong>What You’ll Do:</strong></p><ul><li>Lead and mentor a team supporting external customers across a SaaS platform</li><li>Own incident management, escalations, and SLA performance</li><li>Partner with engineering and product teams to resolve issues and improve the user experience</li><li>Drive process improvements, knowledge sharing, and support best practices</li></ul><p>If you enjoy leading teams, solving complex issues, and making customers say “wow,” this is your role.</p>