<p>We are looking for an experienced Internal Audit Manager to join our team on a long-term contract basis in Burlington, Massachusetts. In this role, you will collaborate closely with the Internal Audit Director to oversee controls and conduct in-depth audits related to complex project-based revenue accounting. This position offers an opportunity to work on-site a few days per week and has the potential to transition into a permanent role as Manager or Senior Manager of Internal Audit.</p><p><br></p><p>Responsibilities:</p><p>• Perform detailed audits of project-based revenue accounting, ensuring compliance with industry standards.</p><p>• Support the Internal Audit Director in maintaining and enhancing internal controls.</p><p>• Develop and execute comprehensive audit plans, including SOX 404 compliance testing.</p><p>• Conduct evaluations of Sarbanes-Oxley controls and provide recommendations for improvements.</p><p>• Collaborate with cross-functional teams to address audit findings and implement corrective actions.</p><p>• Utilize frameworks such as COBIT to assess risks and improve governance processes.</p><p>• Prepare detailed reports for the Audit Committee, summarizing findings and key insights.</p><p>• Ensure alignment of audit programs with organizational objectives and regulatory requirements.</p><p>• Apply industry knowledge from aerospace, defense, construction, or manufacturing sectors to audit processes.</p><p>• Facilitate periodic reviews and updates to internal audit policies and procedures.</p>
<p>We are looking for a skilled Payroll Accountant to join our team on a contract basis. This position requires expertise in payroll processing, particularly with ADP systems, and offers the opportunity to manage high-volume, multistate payroll operations. If you thrive in a dynamic environment and have a keen eye for accuracy, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and process biweekly payroll for a multistate workforce, ensuring compliance with local and federal regulations.</p><p>• Utilize ADP systems to handle payroll operations effectively and efficiently.</p><p>• Manage high-volume payroll transactions with accuracy and attention to detail.</p><p>• Verify employee data and ensure timely submission of payroll information.</p><p>• Address and resolve payroll discrepancies, maintaining clear communication with employees and management.</p><p>• Collaborate with internal teams to ensure accurate reporting and record-keeping.</p><p>• Stay updated on payroll laws and regulations to ensure compliance.</p><p>• Assist in auditing payroll processes to identify and implement improvements.</p><p>• Maintain confidentiality of sensitive payroll data at all times</p>
<p>We are looking for an experienced and meticulous Accounting Manager to join our finance team in Burlington, Massachusetts. This role will involve overseeing key financial processes, ensuring compliance with accounting standards, and driving process improvements. The ideal candidate will have a strong background in both public and private accounting, coupled with excellent analytical and leadership skills.</p><p><br></p><p>Please email michael.abate@roberthalf;com for more info and consideration.</p><p><br></p><p><br></p><p>Responsibilities:</p><p>• Lead and manage the monthly, quarterly, and annual financial close processes to ensure accurate and timely reporting.</p><p>• Prepare and review journal entries, account reconciliations, and financial statements in alignment with accounting principles.</p><p>• Oversee general ledger activities, ensuring proper documentation and compliance with established standards.</p><p>• Collaborate with cross-functional teams, including FP& A and Operations, to support financial reporting and analysis.</p><p>• Develop and implement internal controls, accounting policies, and process enhancements to improve efficiency and compliance.</p><p>• Provide accounting support for system integrations or acquisitions, ensuring seamless transitions.</p><p>• Mentor and manage less experienced accounting staff, fostering growth and accountability within the team.</p><p>• Conduct technical accounting research and assist in policy development to address complex financial matters.</p>
We are looking for a detail-oriented and customer-focused Customer Service Representative to join our team in Woburn, Massachusetts. In this Contract-to-permanent role, you will play a key part in ensuring a seamless experience for our customers by managing order processing, addressing inquiries, and coordinating with internal and external stakeholders. This is an excellent opportunity to contribute to a global organization while developing your skills in a dynamic and supportive environment.<br><br>Responsibilities:<br>• Process customer quotations, purchase orders, and confirmations with accuracy and efficiency using relevant tools and systems.<br>• Coordinate with logistics, production planning, and sales teams to ensure timely delivery of products.<br>• Communicate effectively with customers regarding lead times, shipping terms, tariffs, and product availability.<br>• Provide support to outside sales teams and channel partners by updating pricing, sharing documentation, and tracking order status.<br>• Address and resolve customer complaints or service issues, escalating concerns when necessary.<br>• Maintain and update customer records and transaction histories accurately in the system.<br>• Collaborate on process improvement initiatives to enhance the overall customer experience.<br>• Work cross-functionally with international teams to meet customer needs and expectations.<br>• Ensure compliance with company policies and industry standards in all customer interactions.
We are looking for a dedicated Corporate Recruiter - Associate to join our team in Minneapolis, Minnesota. In this long-term contract position, you will play a pivotal role in sourcing and recruiting top talent for an investment advisory firm, ensuring candidates align with business needs and company culture. This role offers the opportunity to engage in meaningful recruiting activities, from career fairs to interviews, in a dynamic and detail-focused environment.<br><br>Responsibilities:<br>• Coordinate and participate in career fairs to attract potential candidates and enhance the company's visibility.<br>• Assist with the organization and execution of on-site interviews, ensuring a smooth and detail-focused process.<br>• Conduct phone screenings to evaluate candidates' qualifications and fit for the organization.<br>• Collaborate with hiring managers to understand staffing needs and develop effective recruitment strategies.<br>• Maintain accurate records of candidate interactions and progress in the hiring process.<br>• Provide insights into market trends and recommend adjustments to recruitment practices as needed.<br>• Develop strong relationships with candidates, fostering positive experiences throughout the hiring journey.<br>• Implement best practices for hiring processes to ensure efficiency and compliance.<br>• Partner with team members to support broader talent acquisition initiatives and goals.
<p>We are looking for a skilled Cost Accountant to join our team in Wilmington, Massachusetts. This role involves managing cost and inventory accounting while supporting month-end financial processes. The ideal candidate will bring expertise in accounting operations and have a keen eye for detail.</p><p><br></p><p>For additional information and consideration, please send your resume to michael.abate@roberthalf;com</p><p><br></p><p>Responsibilities:</p><p>• Oversee cost accounting activities, including monitoring inventory and analyzing variances.</p><p>• Assist with month-end financial close processes, ensuring accuracy and compliance.</p><p>• Maintain and update annual standard cost data to reflect business operations.</p><p>• Analyze the cost of goods sold (COGS) and provide insights to support financial decision-making.</p><p>• Collaborate with teams to ensure proper tracking of accounts payable and cash activity.</p><p>• Utilize ERP systems to manage and report on financial data effectively.</p><p>• Conduct audits to ensure adherence to accounting standards and internal controls.</p><p>• Support budgeting processes by providing detailed cost analysis and forecasts.</p><p>• Assist in developing and implementing accounting policies to improve operational efficiency.</p>
<p>We are looking for a dedicated Property Accountant to join our team in Watertown, Massachusetts. In this role, you will oversee financial operations for real estate properties, ensuring accuracy and compliance with accounting standards. This position offers an opportunity to work with a dynamic team in a fast-paced industry.</p><p><br></p><p>Responsibilities:</p><p>• Manage the full-cycle accounting process for assigned properties, including monthly, quarterly, and annual financial reporting.</p><p>• Perform month-end close activities, ensuring all transactions are accurately recorded and reconciled.</p><p>• Maintain and update general ledger accounts, ensuring compliance with accrual accounting principles.</p><p>• Utilize Yardi software to track and analyze property financials, generating detailed reports as needed.</p><p>• Prepare and review budgets, forecasts, and variance analyses to support decision-making.</p><p>• Reconcile bank accounts and oversee accounts payable and receivable processes.</p><p>• Collaborate with property management teams to ensure accurate financial documentation and reporting.</p><p>• Conduct audits and reviews to ensure adherence to internal controls and industry standards.</p><p>• Assist in preparing tax filings and other regulatory documentation for properties.</p><p>• Provide recommendations for process improvements to enhance efficiency and accuracy in accounting practices.</p>
RESPONSIBILITIES:<br>• Design and implement the architecture for a centralized knowledge base and data analytics platform<br>• Define data schemas for internal domains, including Claims Audit, ECRA pool, Reinsurance, Legal Bill Audit, Quantitative Services, and SIMS data<br>• Evaluate and apply legal constraints on data use; implement privacy-preserving data transformation strategies<br>• Lead selection or customization of data storage and processing technologies (cloud/on-prem hybrid)<br>• Assess current data assets and identify opportunities for standardization, deduplication, and cross-functional integration.<br>• Design ETL (Extract, Transform, Load) /ELT (Extract, Load, Transform) pipelines to integrate structured, semi-structured, and unstructured data<br>• Collaborate with internal teams to ensure technical readiness and knowledge transfer<br>• Integrate public datasets and third-party data to enrich internal analytics capabilities<br>• Establish data governance protocols and documentation standards<br>• Support data visualization and reporting architecture to democratize data access internally<br>• Collaborate with legal and compliance teams to develop frameworks for compliant data use and access controls.<br>• Strong knowledge of data security best practices <br>• Experience with data loss protection tools and controls<br>• Mentor and upskill the internal analytics team to ensure knowledge transfer and long-term sustainability of the platform.
<p>Well respected Public Accounting Firm with a 35+ year history in the Andover area with an excellent reputation is looking to hire a Tax Manager. This person will be part of 15-person team reporting into the managing principal getting involved with all aspects of taxes servicing their clients. This includes compliance and consulting services on multiple client engagements from start to finish, which includes planning, executing, directing, and completing tax projects. BS Degree required, CPA, MST preferred with 5-10+ years of tax experience in the public or private sector. Will be involved in Individual, S-Corps, Partnerships and Fiduciary Tax returns supporting all research and tax matters. Great opportunity for a Tax Professional looking to join team friendly collaborative work environment, work/life balance culture and offers remote flexibility. If interested, reach out to dino.valeri@roberthalf;com or message me thru LinkedIn. </p><p> </p>
We are looking for a dedicated and analytical Cost Accountant to join our manufacturing team in Haverhill, Massachusetts. In this role, you will play a key part in analyzing costs, preparing financial reports, and ensuring compliance with company policies and industry standards. The ideal candidate will have a strong background in manufacturing, advanced Excel skills, and the ability to collaborate effectively across departments.<br><br>Responsibilities:<br>• Analyze and evaluate manufacturing work orders to ensure accurate costing in line with company methodologies.<br>• Collect and interpret data on raw materials, labor, and inventory to calculate the true cost of business operations.<br>• Prepare monthly cost of sales reports by analyzing material, labor, and R& D expenses, and identify variances between standard and actual production costs.<br>• Support the Accounting Manager with journal entries related to cost of sales and scrap during monthly financial close.<br>• Maintain and reconcile inventory records using established valuation methods and procedures.<br>• Assist with internal and external audits by providing accurate and timely documentation as required.<br>• Investigate cost variances, generate routine and ad hoc financial reports, and offer insights to support strategic decision-making.
<p>Global Manufacturing Company located in the Lexington area is looking for a Senior Accountant/Accounting Manager due to recent acquisitions. This role will primarily support the consolidation of world-wide financial data and key intercompany activities related to financial consolidations. Key responsibilities include monthly/quarterly financial reporting, consolidations, reconciliation of intercompany activities and financial systems reporting. BS Degree with 5+ years of strong GAAP and consolidation experience working in a large company setting with multiple entity structure is required. Advanced Excel, SAP Adaptive Planning are a plus. This is a great opportunity to join a very stable organization doing very well, strong leadership team, active pipeline of acquisitions and team collaborative working environment. Hybrid flexibility offered as well (2 days on site) with very strong benefits offered. If interested, reach out to dino.valeri@roberthalf;com or message me thru LinkedIn.</p>
<p>We are looking for a skilled Desktop Support Analyst to join our team on a contract basis in Cambridge, MA. This role involves providing comprehensive technical support for end-users, including both traditional desktop services and advanced cloud-related tasks within Azure. The ideal candidate will possess a strong background in Windows environments and demonstrate exceptional customer service skills while addressing a variety of technical challenges.</p><p><br></p><p>Responsibilities:</p><p>• Deliver onsite technical support to resolve end-user issues efficiently and effectively.</p><p>• Manage and resolve escalated support tickets, ensuring timely solutions.</p><p>• Provide assistance with both traditional desktop support tasks and advanced cloud services within Azure.</p><p>• Perform software installation, uninstallation, and troubleshooting on approved applications.</p><p>• Offer onboarding and offboarding support for employees, including device setup and account management.</p><p>• Maintain and support conference room equipment and audiovisual systems.</p><p>• Troubleshoot and resolve printer-related issues, including network, multifunction, and label printers.</p><p>• Administer and manage Active Directory accounts, ensuring proper access and security.</p><p>• Utilize tools such as Intune, Defender, and other Microsoft technologies to enhance system performance and security.</p>
Data Analyst Manager (2)<br><br>Roles & Responsibilities <br><br>Oversee an offshore team of Healthcare Data Analysts and QA engineers under the direction of the Director of Data Management.<br>Collaborate with various client-facing teams and both inter-departmental and intra-departmental teams to address complex healthcare challenges.<br>Take the lead in communicating with clients to resolve any technical issues they may have.<br>Guide the Data Operations team in understanding customer business needs and converting them into application and operational requirements..<br>Act as a process champion, utilizing in-depth knowledge of organization policies and operations processes.<br>Ensure modules in the product meet the functional requirements, system compliance, and interface specifications through ongoing performance monitoring of team members.<br><br><br>Bachelor’s Degree or equivalent industry experience<br>7+ years of experience performing analysis on healthcare data<br>Clinical Knowledge of various Healthcare Data listed above<br>Advanced skillset with SQL for data analysis and reporting <br>Strong verbal and written communication skills<br>Currently eligible to work in the U.S. without assistance in getting an employment visa or work authorization.<br>Required Knowledge Areas<br>Data Analytics & Statistics Experience<br>SQL & Databases – Experience writing queries to extract and manipulate data from SQL Server, PostgreSQL, MySQL, or Oracle databases.<br>Excel & Spreadsheets – Advanced Excel skills (pivot tables, VLOOKUP, tables and charts )<br>Healthcare Industry Knowledge<br>Healthcare Data Standards – Understanding of ICD-10, CPT, HCPCS, LOINC, and SNOMED coding systems.<br>Electronic Health Records (EHRs) – Experience with Epic, Cerner, Meditech, or other EHR platforms.<br>HIPAA & Data Privacy – Familiarity with healthcare data compliance, including HIPAA, GDPR, and HITECH Act.<br>Claims & Billing Data – Experience analyzing claims from Medicare, Medicaid, and private insurers.<br>HEDIS Quality Measures <br>CMS Data <br>Data Management & ETL Experience<br>ETL (Extract, Transform, Load) Processes – Experience working with data warehouses, SQL ETL pipelines<br>Big Data & Cloud Platforms – Familiarity with AWS (Redshift), Google Cloud, and/or Azure a plus.<br>Project Management – Familiarity with Agile, Scrum, or Lean methodologies in data projects.<br>Stakeholder Communication – Ability to translate complex data findings into actionable insights for non-technical teams (clinicians, executives, analysts).<br> <br><br>Preferences – Not Required <br><br>10+ years of experience performing analysis on healthcare data<br>Experience with Snowflake <br>Prior Experience Working with Offshore Teams a Plus<br>Team leadership experience
<p><strong>Experienced Commercial Real Estate Paralegal</strong></p><p>Robert Half Legal Permanent Placement's busy legal client with a sophisticated commercial real estate practice is seeking a highly organized, detail-oriented <strong>Paralegal</strong> to support a dynamic group of attorneys in the <strong>Natick/Needham area.</strong> This is an<strong> opportunity</strong> for a legal professional who thrives in a fast-paced environment and enjoys being part of a collaborative, tech-forward team. Great pay and benefits for the right candidate - 4 weeks vacation etc. </p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Support commercial real estate transactions from start to finish</li><li>Order and review documents, including title, survey, and due diligence materials</li><li>Conduct complex searches (UCC, bankruptcy, litigation)</li><li>Prepare estoppels, closing documents, and binders</li><li>Draft routine correspondence and manage timelines</li><li>Liaise with clients, outside counsel, and state agencies</li><li>Maintain organization across multiple attorney preferences (8 attorneys, 2 paralegals)</li><li>Embrace and utilize emerging legal technologies, including AI tools</li></ul><p><br></p>
<p>Our client is an Asset Management firm in Boston looking to add a Compliance Manager to the team. </p><p><br></p><p>As a Compliance Manager, you will:</p><p>✔ Supervise the Guideline Monitoring team’s work and engage as a trusted resource for investment and trading staff.</p><p>✔ Develop, implement, and test policies and procedures to ensure adherence to evolving regulations.</p><p>✔ Conduct internal audits, manage compliance risks, and address challenges from external compliance examinations.</p><p>✔ Liaise across departments and participate in senior-level committees, driving key initiatives.</p><p>✔ Resolve trade errors, review disclosures, and oversee corrective actions to maintain organizational integrity.</p><p>📈 What You’ll Bring to the Table:</p><p><br></p><p><br></p>
<p>Our client is looking for a highly experienced Controller to join their growing Private Equity firm. </p><p><br></p><p>This role offers the opportunity to oversee critical financial operations while contributing to the success of a dynamic private equity and asset management firm. The ideal candidate will bring strong expertise in document control and advanced organizational skills to ensure seamless processes. Experience within a more complex firm is helpful as the role has significant exposure to the firm's co-invest segement.</p><p><br></p><p><strong>General Responsibilities:</strong></p><ul><li>Manage document control processes, including digitization, compliance, and workflow optimization.</li><li>Compile and organize financial documentation to support investment activities while ensuring accurate reporting.</li><li>Lead and guide team members, conducting regular audits of documentation for quality and compliance.</li><li>Collaborate across teams to enhance operational procedures and implement improved tools or technologies.</li><li>Develop and monitor strategies to improve efficiency in document handling, storage, and management.</li></ul><p><br></p>
We are looking for a detail-oriented Accounts Payable Clerk to join our team in Danvers, Massachusetts. This is a Contract-to-permanent position where you will play a key role in ensuring the accuracy and timeliness of financial transactions and supporting month-end close processes. If you are skilled in accounts payable functions and thrive in a fast-paced environment, this opportunity is ideal for you.<br><br>Responsibilities:<br>• Process and verify invoices for accuracy and compliance with company policies.<br>• Manage check runs and ensure timely payments to vendors and suppliers.<br>• Assist in preparing accrual entries to support accurate financial reporting.<br>• Contribute to month-end close activities, including reconciliations and expense reviews.<br>• Maintain organized records of accounts payable transactions for audit purposes.<br>• Communicate effectively with vendors to resolve discrepancies and inquiries.<br>• Collaborate with other departments to ensure seamless financial operations.<br>• Support improvements to accounts payable processes to enhance efficiency.<br>• Monitor accounts payable aging and address overdue payments.<br>• Ensure compliance with financial regulations and internal controls.
<p>We are seeking a dedicated and personable <strong>Customer Service Representative</strong> to for an opportunity in <strong>Manchester, NH</strong>. As a Customer Service Representative, you will play a crucial role in delivering exceptional support to clients by responding to inquiries, resolving issues, and ensuring customer satisfaction. If you thrive in a fast-paced environment and have excellent communication and problem-solving skills, we encourage you to apply!</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><br></p><ul><li>Handle inbound and outbound customer interactions, including phone calls, emails, and chats, with professionalism and accuracy.</li><li>Address customer questions, concerns, and complaints in a timely and effective manner.</li><li>Process orders, track shipments, and assist with returns or exchanges.</li><li>Keep detailed and accurate records of customer interactions in the CRM system.</li><li>Collaborate with other departments to resolve complex customer issues and improve service delivery.</li><li>Strive to exceed customer expectations by identifying opportunities to provide additional support or upsell services.</li><li>Stay informed about company products, services, policies, and procedures to better assist customers.</li><li>Contribute to a positive team environment and support the overall goals of the company.</li></ul><p><br></p>
<p>We are looking for a dynamic Credit Manager to lead and inspire a team of credit and cash application professionals at our office in Worcester County. In this role, you will oversee credit management, new account setups, and cash application processes while fostering collaboration with internal departments and external partners. This position is ideal for a results-driven leader with a passion for optimizing financial operations in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Oversee and mentor a team of 12, including credit associates and cash application staff, to ensure smooth and effective financial operations.</p><p>• Build and maintain strong relationships with internal teams and external clients to facilitate billing, deductions management, payment resolution, and account reconciliation.</p><p>• Manage multiple priorities while coaching and empowering your team to achieve shared goals.</p><p>• Provide senior management with detailed reporting metrics and regular updates on portfolio performance and challenges.</p><p>• Collaborate with IT teams to enhance automation within the cash application process.</p><p>• Drive consistent improvement in credit management strategies for both small-scale and larger corporate accounts.</p><p>• Develop and implement processes to streamline new account setups and ensure compliance with company policies.</p><p>• Represent the department in cross-functional initiatives to align credit strategies with broader business objectives.</p><p><br></p><p><strong>**For immediate consideration please reach out to me asap! 508-205-2127- Eric Lebow** </strong></p>
Job Title: Hardware Design Engineer<br><br>Company Overview: (Confidential) is a dynamic and innovative small company specializing in Network Storage. We are committed to pushing the boundaries of technology and delivering cutting-edge solutions to our clients. As we continue to grow, we are seeking a talented and versatile Hardware Design Engineer to join our team.<br>Position Overview: As a Hardware Design Engineer at [Company Name], you will play a crucial role in the development and implementation of hardware solutions for our diverse range of projects. You will work closely with cross-functional teams, contributing to the entire product development lifecycle, from concept to production.<br><br>Key Responsibilities:<br>1. Circuit Design and Analysis: <br>o Design and optimize analog and digital circuits for various applications.<br>o Perform circuit simulations and analysis to ensure performance and reliability.<br>2. PCB Layout and Prototyping: <br>o Create and modify PCB layouts using industry-standard tools.<br>o Oversee the prototyping process and collaborate with manufacturers to ensure design integrity.<br>3. Component Selection and Sourcing: <br>o Research and select appropriate components based on project requirements and cost considerations.<br>o Work with suppliers to source components and manage the supply chain.<br>4. Testing and Validation: <br>o Develop and execute test plans to validate hardware designs.<br>o Troubleshoot and debug hardware issues during development and testing phases.<br>5. Collaboration with Cross-functional Teams: <br>o Work closely with software engineers, firmware developers, and other team members to integrate hardware components seamlessly.<br>o Participate in design reviews and provide valuable input to enhance overall system performance.<br>6. Documentation: <br>o Create comprehensive design documentation, including schematics, layouts, and design specifications.<br>o Maintain accurate records of changes and updates throughout the development process.<br>7. Compliance and Standards: <br>o Ensure hardware designs comply with relevant industry standards and regulations.<br>o Stay abreast of emerging technologies and industry trends to incorporate into design practices.<br><br>Qualifications:<br>• Bachelor's or Master's degree in Electrical Engineering or a related field.<br>• Proven experience in hardware design, including circuit design, PCB layout, and prototyping.<br>• Proficiency with industry-standard tools such as Altium, Cadence, or Eagle.<br>• Strong analytical and problem-solving skills.<br>• Effective communication and collaboration skills.<br>• Ability to manage multiple tasks and projects simultaneously.<br>• Familiarity with relevant industry standards and regulations.
<p>Are you an experienced HR detail oriented looking for your next career opportunity? A dynamic company located in <strong>Portsmouth, NH</strong>, is seeking a skilled<strong> HR Generalist</strong> to join their team. This role offers a chance to work in a collaborative environment while supporting key organizational goals and driving employee engagement.</p><p>Responsibilities:</p><ul><li>Administer and coordinate HR functions, including recruitment, onboarding, training, employee relations, performance management, and compliance with labor laws and regulations.</li><li>Partner with managers and employees to identify opportunities for upskilling and reskilling, ensuring alignment with organizational objectives.</li><li>Assist with compensation, benefits administration, and HRIS (Human Resources Information Systems) maintenance to ensure accurate data entry and reporting.</li><li>Develop and implement policies, procedures, and mentoring programs to foster a positive organizational culture while ensuring consistency across departments.</li><li>Monitor and address employee concerns, providing guidance and effective conflict resolution strategies.</li><li>Collaborate with leadership to support talent acquisition efforts, including engagement with skilled contract talent for specialized roles. Stay up-to-date with HR trends, legislation changes, and industry certifications, such as PHR and SHRM-CP.</li></ul><p><br></p>
We are looking for an experienced HR / Benefits & Leave Specialist to join our Human Resources team in Exeter, New Hampshire. This role is essential for ensuring smooth administration of employee benefits and leave programs while maintaining strict compliance with federal and state regulations. The ideal candidate will play a key role in supporting employees, collaborating with managers, and driving process improvements in a fast-paced, multi-state environment.<br><br>Responsibilities:<br>• Manage and administer employee benefits programs, ensuring compliance with all applicable federal and state regulations.<br>• Coordinate leave processes, including documentation, timelines, and communication with employees and managers.<br>• Partner with payroll to ensure accurate processing of pay and benefits premiums during employee leaves.<br>• Monitor leave trends and maintain detailed records to support reporting and compliance requirements.<br>• Communicate return-to-work statuses to employees and leadership teams, ensuring smooth transitions.<br>• Conduct training sessions to educate employees and managers on benefits and leave policies.<br>• Assist with compliance audits and filings, ensuring adherence to organizational and legal standards.<br>• Identify opportunities to improve policies and procedures related to benefits and leave administration.<br>• Collaborate with HR and leadership teams to enhance employee experience and satisfaction through effective benefits management.<br>• Maintain confidentiality and discretion when handling sensitive employee information.
<p>We are looking for a skilled Contract Administrator to join our client's team in South Windsor, CT. This long-term contract position offers the opportunity to manage repair purchase orders for a variety of commercial and military airline customers. You will play a vital role in ensuring customer satisfaction by handling quotations, shipments, invoicing, and tracking contractual requirements with precision and professionalism.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the management of repair purchase orders, ensuring prompt acknowledgment, quoting, shipping, and invoicing.</p><p>• Monitor and fulfill contractual obligations, including asset reporting, on-time delivery, and turn time penalty avoidance.</p><p>• Collaborate effectively across multiple departments, such as Manufacturing, Quality Engineering, Program Management, and Customer Support, to communicate customer requirements and delivery performance.</p><p>• Serve as the primary liaison for customer inquiries and issues related to assigned orders, maintaining strong relationships.</p><p>• Participate in after-hours Aircraft on Ground (A.O.G.) Response Team support, including holidays and weekends.</p><p>• Prepare detailed reports for internal and external stakeholders, ensuring accuracy and compliance with customer agreements.</p><p>• Utilize tools like SAP R/3 to manage purchase orders and contractual terms efficiently.</p><p>• Support continuous improvement initiatives by identifying opportunities to enhance processes and customer service.</p><p>• Coordinate with suppliers and field representatives to maintain smooth operations and timely delivery.</p><p>• Ensure adherence to company policies and procedures while meeting customer expectations.</p>
We are looking for a dedicated Customer Service Representative to join our team in Haverhill, Massachusetts. This Contract to permanent position offers a unique opportunity to work with a leading manufacturer specializing in industrial and ergonomic workbenches, workstations, lab furniture, and material handling equipment. The ideal candidate will play a key role in supporting sales and logistics operations while ensuring exceptional customer service.<br><br>Responsibilities:<br>• Process and enter sales orders with accuracy and efficiency.<br>• Monitor and track orders to ensure timely delivery and resolve any issues that arise.<br>• Provide support to the logistics and sales teams by handling administrative tasks and data entry.<br>• Respond to customer inquiries through inbound and outbound calls, maintaining a detail-oriented and helpful demeanor.<br>• Collaborate with internal teams to address customer needs and provide solutions.<br>• Maintain detailed and organized records of customer interactions and order statuses.<br>• Assist in managing call center operations by answering calls and addressing questions promptly.<br>• Ensure consistent communication with customers regarding order updates and product availability.<br>• Participate in team meetings to share insights and improve customer service processes.
We are looking for a meticulous and friendly Receptionist to join our team in Newton, Massachusetts. As the first point of contact for visitors and callers, you will play a key role in creating a welcoming environment and ensuring smooth communication within the organization. This is a Contract position ideal for someone with excellent organizational and communication skills.<br><br>Responsibilities:<br>• Greet visitors warmly and direct them to the appropriate personnel or department.<br>• Manage a multi-line phone system, answering and transferring calls efficiently.<br>• Handle inbound calls, providing accurate information or redirecting inquiries as needed.<br>• Maintain a well-organized reception area, ensuring it is tidy and presentable.<br>• Assist with basic administrative tasks, such as scheduling appointments and managing correspondence.<br>• Provide support for the switchboard, ensuring seamless operation of phone lines.<br>• Collaborate with team members to address any reception or communication challenges.<br>• Uphold a meticulous demeanor while interacting with clients, staff, and guests.<br>• Monitor and distribute incoming mail or packages to appropriate recipients.<br>• Maintain records of visitor logs and other reception-related documentation.