We are looking for an experienced IT Manager to oversee and enhance our company's technology operations in Stamford, Connecticut. This role requires a dynamic leader who can manage IT infrastructure, ensure cybersecurity compliance, and drive innovative solutions to meet business goals. The ideal candidate will have a strong technical background, proven leadership skills, and a commitment to optimizing IT processes.<br><br>Responsibilities:<br>• Direct daily IT operations to ensure optimal performance and reliability of systems and networks.<br>• Supervise and guide a team of IT professionals, fostering growth and accountability.<br>• Design and implement IT policies and procedures that align with organizational objectives.<br>• Lead cybersecurity initiatives, ensuring compliance with regulations and mitigating risks.<br>• Manage backup and recovery processes to maintain data integrity and business continuity.<br>• Coordinate vendor relationships, including contract management and service-level agreements.<br>• Plan and execute IT projects such as system upgrades, technology migrations, and implementations.<br>• Monitor IT performance metrics and report key findings to stakeholders.<br>• Ensure the company’s IT infrastructure remains scalable, secure, and efficient.<br>• Advocate for innovative technologies to enhance business processes and outcomes.
<p>We are looking for a Senior Director of Data Operations to lead data management initiatives and drive strategic solutions for complex data environments in the pharmaceutical industry. Based in Florham Park, New Jersey, this role requires an experienced and detail-oriented individual to oversee data strategy, reporting accuracy, and process improvements to ensure optimal results. The ideal candidate will excel at managing cross-functional teams and ensuring data solutions align with client and organizational objectives.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Oversee the design, development, and validation of data reporting processes to ensure accuracy and reliability.</p><p>• Develop and implement methods to evaluate data for completeness, accuracy, and scope, while providing insights into discrepancies.</p><p>• Lead the deployment of data solutions for new programs and recommend improvements to data processing workflows.</p><p>• Investigate and resolve data anomalies, implementing solutions to prevent recurring issues.</p><p>• Ensure timely delivery of data reports that meet program requirements by enhancing processes to improve accuracy.</p><p>• Participate in regular meetings and business reviews to represent the Data Operations function and contribute to program success.</p><p>• Support account managers in onboarding and implementing new data programs, collaborating with internal teams to enhance client satisfaction.</p><p>• Recruit, train, and manage staff, fostering a culture of continuous improvement, accountability, and high performance.</p><p>• Evaluate and refine business processes to enhance efficiency, quality, and output.</p><p>• Lead data onboarding sessions with pharmacy network members, ensuring compliance with healthcare regulations and alignment with organizational goals.</p>
<p>We are seeking a highly skilled <strong>Executive Assistant</strong> to provide exceptional support to senior-level executives. In this role, you will anticipate the needs of the Executive and key stakeholders, ensuring priorities are met by resolving operational and administrative challenges before they arise. You thrive in a fast-paced, dynamic environment and are comfortable leveraging technology to enhance efficiency.</p><p>As an integral part of our team, you will demonstrate professionalism, confidentiality, and resourcefulness while embodying our core values every day.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Manage complex calendars and coordinate global travel arrangements.</li><li>Handle inquiries and phone calls with professionalism.</li><li>Prepare executive-ready <strong>PowerPoint presentations</strong> and <strong>Excel spreadsheets</strong>.</li><li>Act as a junior Chief-of-Staff, assisting with preparation of executive work.</li><li>Serve as a technical lead for video communications (WebEx, Zoom) and software applications.</li></ul><p><br></p><p><strong>Qualifications</strong></p><ul><li><strong>Bachelor’s degree preferred</strong>.</li><li><strong>10+ years of experience</strong> providing executive-level administrative support.</li><li>Exceptional communication and collaboration skills across diverse teams.</li><li>Ability to remain calm and professional under pressure.</li><li>Highly detail-oriented and meticulous.</li><li>Advanced proficiency in <strong>Excel</strong> and <strong>PowerPoint</strong>.</li><li>Tech-savvy with the ability to quickly learn new tools and technologies.</li><li>Strong commitment to confidentiality and discretion.</li><li>Flexible and accessible outside core work hours when needed.</li></ul><p><br></p><p><strong>Location:</strong> New York, NY</p><p><strong>Work Environment:</strong> Fast-paced, collaborative, and technology-driven.</p><p><strong>Join us and make an impact by enabling our leaders to focus on what matters most.</strong></p>
We are looking for a dedicated and experienced Senior Tax Accountant to join our team in New City, New York. This role focuses on providing exceptional service to small businesses and individual clients through tax preparation, accounting support, and financial problem-solving. The ideal candidate will have strong expertise in tax regulations, proficiency with modern accounting tools, and a commitment to accuracy and client collaboration.<br><br>Responsibilities:<br>• Prepare comprehensive tax returns for both businesses and individuals, ensuring compliance with current tax laws.<br>• Provide accounting support and advisory services to small business clients to help them manage their finances effectively.<br>• Utilize QuickBooks Online and other accounting tools to streamline processes and enhance efficiency.<br>• Independently resolve financial and tax-related issues, delivering solutions tailored to client needs.<br>• Foster strong relationships with clients, maintaining a high level of professionalism and trust.<br>• Integrate technology tools to improve workflows and ensure accuracy in all accounting tasks.<br>• Conduct detailed reviews of financial data to identify potential tax-saving opportunities.<br>• Ensure timely and accurate completion of all assigned tasks, meeting deadlines consistently.<br>• Collaborate with team members to share insights and improve service quality.<br>• Stay updated on tax regulations and best practices to provide informed advice.
<p>We are looking for an experienced Controller to oversee and enhance financial operations for our organization. This role requires an individual with a strong background in accounting, financial reporting, and team leadership. The ideal candidate will play a critical role in ensuring compliance, maintaining internal controls, and supporting strategic financial decisions.</p><p><br></p><p><strong><u>Ideal background is someone who has their CPA, tech savvy, good supervisory skills, yet very hands on. Experience with multi-entity, lease accounting (ASC 842) and recurring revenue, are borderline must haves.</u></strong></p><p><br></p><p><strong><u>If you have your CPA and fit that profile, send your resume to me at joe.ciavardini@roberthalf</u></strong></p><p><br></p><p>Responsibilities:</p><p>• Oversee daily accounting operations, including general ledger management, payroll processing, banking activities, and reconciliation of accounts.</p><p>• Establish and maintain robust internal controls to safeguard company assets and ensure accurate financial reporting.</p><p>• Coordinate and manage external audits, ensuring compliance with high-quality standards and regulatory requirements.</p><p>• Prepare timely and precise financial statements, supporting both internal and external reporting needs.</p><p>• Collaborate with leadership to develop budgets, financial forecasts, and strategic plans.</p><p>• Conduct in-depth financial analysis to highlight trends, variances, and opportunities for improvement.</p><p>• Manage cash flow to optimize liquidity and capital costs, ensuring financial stability.</p><p>• Facilitate operational efficiency by implementing advanced accounting and finance systems.</p><p>• Lead and mentor the accounting team, fostering a culture of performance and risk management.</p><p>• Provide transactional and operational support for various initiatives, including mergers, acquisitions, and refinancing efforts</p>
<p>We are looking for a highly experienced Director of Revenue Accounting to join our global client in Hoboken, New Jersey. This role is ideal for an individual with extensive expertise in revenue accounting and a strong understanding of ASC 606 standards. You will play a pivotal role in overseeing revenue recognition processes, driving accuracy, and ensuring compliance within a fast-paced, high-tech engineering environment.</p><p><br></p><p>Responsibilities:</p><p>• Lead and manage revenue accounting operations, ensuring compliance with ASC 606 standards.</p><p>• Oversee SaaS revenue recognition processes, maintaining accuracy and alignment with accounting principles.</p><p>• Collaborate with cross-functional teams to streamline revenue cycle operations and improve efficiency.</p><p>• Provide strategic leadership in managing accounts receivable and healthcare revenue cycles.</p><p>• Develop and implement policies to optimize revenue accounting and reporting processes.</p><p>• Analyze financial data to identify trends and opportunities for revenue growth.</p><p>• Ensure compliance with all regulatory requirements related to revenue recognition.</p><p>• Mentor and guide the accounting team to enhance their expertise in revenue-related functions.</p><p>• Partner with senior leadership to support strategic initiatives and business objectives.</p><p>• Drive continuous improvement in accounting systems and processes to adapt to organizational growth.</p>
We are looking for a dedicated Help Desk Analyst to join our team in Princeton, New Jersey. In this role, you will provide essential technical support to ensure smooth operations and assist users with their IT needs. This is a great opportunity to work in a collaborative environment while gaining hands-on experience with diverse technologies.<br><br>Responsibilities:<br>• Diagnose and troubleshoot hardware, software, and network-related issues to ensure prompt resolution.<br>• Escalate complex technical problems to higher-level support teams or system administrators when necessary.<br>• Configure and set up workstations, printers, and mobile devices for end-users.<br>• Manage user accounts, permissions, and access using tools such as Active Directory and Microsoft 365.<br>• Maintain detailed documentation of issues, solutions, and updates within the ticketing system.<br>• Assist with the inventory management of IT equipment and participate in system updates and rollouts.<br>• Provide exceptional customer service and communicate effectively with users to address their technical concerns.
We are looking for a skilled Desktop Support Analyst to join our team in White Plains, New York. In this long-term contract role, you will play a key part in ensuring the efficient operation of desktop systems and supporting end-user computing environments. The ideal candidate will bring strong technical expertise, excellent problem-solving skills, and a proactive approach to maintaining and improving IT infrastructure.<br><br>Responsibilities:<br>• Provide advanced technical support for desktop systems, including troubleshooting hardware and software issues.<br>• Configure, maintain, and optimize Windows 11 environments, ensuring seamless end-user experiences.<br>• Manage Active Directory, Group Policy, and PowerShell scripting to streamline operations and maintain security.<br>• Implement and oversee endpoint management tools, such as Microsoft Intune, to ensure compliance and efficiency.<br>• Develop and execute OS imaging and deployment strategies with a focus on automation and scalability.<br>• Monitor and enforce endpoint security protocols, including encryption and compliance measures.<br>• Collaborate with team members to identify areas for improvement and implement solutions that enhance system performance.<br>• Utilize strong analytical skills to diagnose and resolve complex technical issues.<br>• Manage multiple projects simultaneously, ensuring timely delivery and effective resource allocation.<br>• Stay current with emerging technologies and trends to continuously improve desktop support processes.
<p><strong>Position Summary:</strong></p><p>We are seeking a <strong>Technical Business Analyst / Applications Analyst</strong> to support, enhance, and lead the implementation of enterprise systems, with a focus on <strong>systems integration, APIs, and reporting</strong>. While experience with Ellucian Colleague is a plus, we welcome candidates with expertise in other ERP systems or enterprise platforms used in higher education. The ideal candidate will have a strong background in business analysis, system configuration, and cross-platform integrations, particularly with cloud-based technologies.</p><p><strong> </strong></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead and manage projects related to the implementation, enhancement, and integration of ERP or enterprise systems (e.g., finance, housing, HR, admissions).</li><li>Collaborate with stakeholders to gather, document, and analyze business and technical requirements.</li><li>Translate business needs into system functionality through configuration, workflow design, and limited coding/customization.</li><li>Work with APIs and integration tools to ensure seamless data exchange across systems.</li><li>Design and support reports and dashboards to meet operational and strategic decision-making needs.</li><li>Create and maintain documentation for system configurations, workflows, data mappings, and integrations.</li><li>Deliver user training and provide ongoing support for system users and departments.</li><li>Stay informed of best practices and trends in ERP systems, data integration, and higher education technology.</li></ul><p><br></p>
<p><strong>Leadership & Department Support</strong></p><ul><li>Serve as an extension of the Controller, providing support across all departmental needs.</li><li>Lead, manage, and mentor a team of three Accounts Payable staff to ensure accurate and timely processing.</li><li>Establish and maintain standards for financial data quality, reporting accuracy, and compliance with internal policies.</li><li>Oversee the creation, organization, and ongoing maintenance of SOPs for the Accounts Payable division, ensuring all cross-department workflows are clearly documented.</li></ul><p><strong>Accounts Payable Operations</strong></p><ul><li>Manage the full AP cycle, including vendor payments, contractor payments, and international transfers.</li><li>Process vendor payments using the approved weekly payment schedule, as well as urgent payments when necessary.</li><li>Pay U.S. and international contractors via wire transfer or other approved payment systems.</li><li>Oversee international payroll-related money transfers and ensure secure handling of global payments.</li><li>Implement and maintain best practices for AP operations, banking processes, and fraud-prevention protocols.</li><li>Support continuous improvement efforts to enhance AP efficiency and scalability.</li></ul><p><strong>Billing, Invoicing & Collections</strong></p><ul><li>Manage billing and invoicing across Amazon Vendor Central, retail clients, and wholesale partners.</li><li>Execute billing and payment processes that align with the company’s financial strategy.</li><li>Ensure timely and accurate collections to support cash-flow objectives.</li><li>Reconcile vendor accounts and resolve discrepancies quickly and accurately.</li><li>Process refunds for rebates and product returns.</li></ul><p><strong>Credit Card & Expense Management</strong></p><ul><li>Ensure corporate credit card accounts are reconciled and paid on time.</li><li>Collaborate with department heads to gather required documentation and resolve credit card-related issues.</li><li>Open new credit card accounts and implement best practices for managing card programs, including point systems.</li><li>Track year-to-date expenses and analyze spending trends year-over-year.</li></ul><p><strong>Compliance, Reporting & Systems</strong></p><ul><li>Prepare and review U.S. state tax reports and support general compliance activities.</li><li>Lead the design, implementation, and rollout of AP process improvements and system enhancements.</li><li>Maintain and optimize AP and banking systems to support departmental growth.</li><li>Shop and evaluate business insurance options annually and present recommendations for leadership review.</li></ul><p><strong>Benefits:</strong></p><ul><li>Medical, Dental, Vision</li><li>Paid time off</li><li>401k</li></ul>
The IT Apple Support and End User Support detail oriented is responsible for deploying, configuring, maintaining, and supporting Apple macOS devices across the organization. This role ensures seamless onboarding, optimal performance, and secure Apple hardware and software operation. The specialist will be the subject matter expert (SME) for macOS environments and collaborate with cross-functional teams to support end-user productivity and IT compliance. Additionally, the specialist provides training to end users and IT staff on macOS systems and tools. <br> Primary duties/responsibilities: Manage MacBook devices using tools like Apple Business Manager. Regularly review and enhance the build and configuration processes while providing best practices for updates and patch management. Offer live support through phone, chat, or email. Build strong relationships with customers by sharing a passion for Apple products. Collaborate with team members and participate in training sessions to improve technical skills. Assist in creating online support experiences for Apple, including editing content and designing user interfaces. Maintain and update deployment workflows to align with OS upgrades and security policies. Automate provisioning processes for new hires and device refresh cycles. Provide Level 2 and Level 3 support for macOS-related incidents, such as OS issues, application crashes, network connectivity, and hardware diagnostics. Troubleshoot Apple peripherals (e.g., Magic Mouse, keyboards, AirPods) and software (e.g., Safari, Mail, iWork, Microsoft 365). Support remote users via MDM tools and remote desktop platforms. Ensure that macOS devices meet enterprise security standards. Apply OS patches and security updates in coordination with IT security teams. Monitor compliance using endpoint management dashboards and audit logs. Track Apple hardware inventory, manage asset tags, and coordinate device returns and replacements. Maintain accurate records in ServiceNow or equivalent ITSM platforms. In addition to supporting the Apple environment, assist end users with company laptops. Perform incident ticket processes, responding to assigned tickets (routine and urgent) within the timeframe specified by the service level agreement and working through issues to resolution. Maintain appropriate documentation within the incident system as determined
<p>Our client, an international luxury goods retailer, is seeking a highly skilled Senior Intellectual Property Counsel to join their US Legal Department. This role is pivotal in creating and implementing strategies and objectives, managing trademark disputes and litigations, supporting trademark clearances and prosecution as well as managing the Legal Anti-Diversion team. </p><p><br></p><p><strong>Intellectual Property:</strong></p><p>• Managing U.S. Intellectual Property disputes. This includes the following responsibilities: </p><p>o Draft and review cease and desist letters and other correspondence relating to IP infringements;</p><p>o Prepare opposition notices and cancellation petitions for USPTO; </p><p>o Negotiate, draft and revise settlement agreements; </p><p>o Manage international TM disputes and partner with US Head of Intellectual Property and global team to create universal strategy, implement the strategy in the US; and</p><p>o Manage relationships and case expectations with outside counsel handling TTAB proceedings and various intellectual property infringement matters. </p><p>• Create and implement IP strategies and objectives that align with global and regional priorities.</p><p>• Prosecute Trademark applications, including assisting in trademark clearance searches, advise Trademark Manager on responses to USPTO office actions and renewals.</p><p>• Advise key stakeholders on topics regarding copyright, patent, domain name and trade secret.</p><p>• Partner with the US Legal corporate team to prepare, draft and negotiate commercial contracts, as needed.</p><p>• People management: manage the senior paralegal including creating priorities and associated responsibilities for this role.</p><p><br></p><p><strong>Anti-Diversion: </strong></p><p>• Develop, define, and implement strategies to achieve program objectives.</p><p>• Plan, organize, and direct the operations of the program.</p><p>• Align program objectives with company's long-term vision for the Brand.</p><p>• Set and review KPIs to meet program objectives.</p><p>• Develop and implement strategies to maximize commercial and legal actions.</p><p>• Partner with internal and external stakeholders to enforce policies, mitigate diversion, and protect company's authorized distribution.</p><p>• Partner with Global Anti-Diversion in the worldwide execution of the program.</p><p>• Develop and issue US reporting to Leadership and Senior Management.</p><p>• Develop and implement educational resources to increase program knowledge and efficiency.</p><p>• Manage the program budget to maximize cost effectiveness.</p><p>• Manage the Legal Anti-Diversion team.</p><p><br></p><p>Years of experience needed - at least 7 years in trademark and IP. Anti-diversion experience is *not* needed. </p><p>Salary is commensurable with experience - about $135K - $185K + 15% target annual bonus. </p>
We are looking for a skilled Systems Administrator to join our team in Jamaica, New York. In this role, you will ensure the seamless operation of our IT systems, including servers and networks, while providing Level 2 Help Desk support and training to other departments. Your responsibilities will include maintaining system security, optimizing performance, and addressing technical issues to enhance overall efficiency.<br><br>Responsibilities:<br>• Manage daily operations of network and server environments to ensure consistent performance and reliability.<br>• Monitor system performance and analyze network traffic to proactively identify and resolve issues.<br>• Implement solutions to meet organizational needs and improve system functionality.<br>• Perform upgrades, repairs, and regular evaluations to keep systems running efficiently.<br>• Develop and execute security strategies to safeguard the network and computing systems.<br>• Assign and update security permissions to maintain secure access across the system.<br>• Provide training and guidance to users on proper utilization of hardware and software.<br>• Troubleshoot and resolve technical problems reported by users or identified through monitoring.<br>• Document system management processes and maintain accurate records for future reference.
We are looking for a skilled Help Desk Analyst to join our team in Springfield, New Jersey. This is a long-term contract opportunity for an individual passionate about providing exceptional technical support and ensuring smooth IT operations. The ideal candidate will have experience working with a variety of technologies and the ability to troubleshoot effectively in a fast-paced environment.<br><br>Responsibilities:<br>• Provide first-level technical support for hardware, software, and network-related issues.<br>• Troubleshoot and resolve issues with Apple devices, Mac computers, and Microsoft systems.<br>• Assist with configuration management and system deployments to ensure seamless operations.<br>• Manage and maintain Active Directory accounts and permissions.<br>• Support the setup and maintenance of Cisco and Citrix technologies.<br>• Respond to and resolve help desk tickets in a timely and detail-oriented manner.<br>• Guide end-users through problem-solving steps and provide clear instructions.<br>• Document technical issues and resolutions to contribute to the knowledge base.<br>• Collaborate with team members to improve IT processes and customer satisfaction.<br>• Ensure compliance with company policies and security standards.
<p>Are you ready to take your accounting career to the next level with a fast-growing and collaborative finance team? We’re working with a standout company in White Plains on a permanent Bookkeeping opportunity and this is a team that truly values growth, innovation, and work-life balance.</p><p><br></p><p>Why You’ll Want This Role:</p><p><br></p><p>Flexible Hybrid Schedule: 3 days in the office, 2 days work from home</p><p>Robust Benefits: Medical/Dental/Vision coverage, 401k with a 3% match after 1 year (immediate contributions allowed)</p><p>Paid Time Off: Enjoy 12 major holidays plus a competitive PTO structure</p><p>Collaborative Team: Join a group passionate about excellence, teamwork, and personal development</p><p><br></p><p>Who You Are for the Role:</p><p>Motivated to build your finance and accounting career in a dynamic, fast-paced environment</p><p>Tech-savvy with large ERP software experience; NetSuite a plus, but not required</p><p>Comfortable working with multiple internal and external stakeholders</p><p>Adaptable, detail-oriented, and dedicated to continuous learning and process improvement</p>
<p><strong>Key Responsibilities:</strong></p><ol><li><strong>Agile Leadership & Scrum Master Responsibilities:</strong></li></ol><ul><li>Facilitate all Scrum ceremonies (Daily Stand-ups, Sprint Planning, Sprint Reviews, and Retrospectives) for Agile teams.</li><li>Coach and mentor development teams on Agile practices, ensuring the adoption and continuous improvement of Agile methodologies.</li><li>Act as a servant leader to remove obstacles and resolve issues that impede the team’s progress.</li><li>Support Product Owners in managing product backlogs and ensuring that work items are clearly defined, prioritized, and understood.</li><li>Collaborate with leadership to ensure alignment of Agile projects with business goals and objectives.</li><li>Track and report on team performance, progress, and velocity metrics to ensure on-time delivery of high-quality products.</li></ul><ol><li><strong>Project Management & Program Oversight:</strong></li></ol><ul><li>Manage and oversee multiple Agile projects from inception to completion, ensuring successful delivery within scope, timeline, and budget.</li><li>Develop and manage project schedules, budgets, and resource allocation, ensuring optimal team productivity and efficiency.</li><li>Support the creation of a Program Management Office (PMO) to standardize and optimize project management processes across the organization.</li><li>Define and implement best practices for project governance, risk management, and stakeholder communication.</li><li>Collaborate with senior management to ensure projects are aligned with organizational strategy and business priorities.</li></ul><ol><li><strong>Stakeholder Management & Communication:</strong></li></ol><ul><li>Serve as the primary point of contact for all stakeholders, including business leaders, team members, and external partners.</li><li>Ensure effective communication and collaboration between cross-functional teams, fostering a transparent and open work environment.</li><li>Report on project and program status, risks, issues, and achievements to IT Project Manager and to executive leadership and key stakeholders when applicable.</li><li>Conduct regular project reviews to ensure alignment with business objectives and adjust project scope as necessary.</li></ul><ol><li><strong>Continuous Improvement & Best Practice Implementation:</strong></li></ol><ul><li>Drive a culture of continuous improvement within teams and across the organization by identifying areas for process improvement and implementing solutions.</li><li>Champion the use of Agile tools and techniques to improve workflow, increase efficiency, and enhance team performance.</li><li>Establish and maintain a robust feedback loop with all teams to gather insights and optimize workflows.</li></ul><ol><li><strong>PMO Establishment & Governance:</strong></li></ol><ul><li>Support the design and implementation of the PMO, establishing frameworks, processes, and guidelines for efficient project delivery.</li><li>Create standardized templates, workflows, and reporting structures to ensure consistent project execution.</li><li>Define key performance indicators (KPIs) and metrics to assess project health and program success.</li><li>Align PMO goals with organizational objectives, ensuring that projects support the overall strategic direction of the business.</li></ul><p><br></p>
<ul><li>Product Development: Partner with the data science team to conceptualize, develop, and refine cutting-edge data analytics products tailored to specific engineering domains.</li><li>Sales Enablement: Collaborate with the sales team to articulate product value, address customer needs, and drive sales to advanced technical SMEs/PHDs</li><li>Customer Success: Provide comprehensive technical support, training, and onboarding to ensure customer satisfaction and product adoption.</li><li>Market Intelligence: Conduct market research, analyze competitive landscapes, and identify opportunities for product enhancement and expansion.</li><li>Product Documentation: Develop clear and concise product documentation, including user guides, process flows, and use cases.</li></ul><p><br></p>
<p>Are you detail-oriented and driven to resolve complex credit and collections challenges? Our team is seeking a Credit and Collections Specialist to support our accounts receivable function, play a key role in cash flow management, and deliver outstanding customer service.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Monitor accounts receivable to identify and follow up on overdue accounts.</li><li>Proactively contact customers regarding outstanding invoices via phone, email, and written communication.</li><li>Investigate and resolve billing disputes and payment discrepancies; provide necessary supporting documentation.</li><li>Negotiate payment arrangements and set up payment plans as appropriate.</li><li>Document and update customer payment statuses in accounting and collections systems.</li><li>Partner with sales, accounting, and customer service teams to resolve collection issues efficiently.</li><li>Prepare and distribute regular aging reports for management, highlighting high-risk accounts.</li><li>Review credit applications and assist with customer credit assessments.</li></ul><p><strong>Requirements:</strong></p><ul><li>Previous experience in collections or accounts receivable is required.</li><li>Proficiency in Microsoft Excel is a must; comfortable working with internal CRM or accounting systems.</li><li>Excellent communication skills — assertive yet customer-focused.</li><li>Strong negotiation, problem-solving, and documentation abilities.</li><li>Ability to collaborate cross-functionally and prioritize workload independently.</li></ul><p><strong>Preferred Skills:</strong></p><ul><li>Experience in credit and collections within a fast-paced, team environment.</li><li>Tech savvy with the capability to quickly learn and leverage new software tools.</li></ul><p>If you thrive when investigating accounts, negotiating outcomes, and communicating effectively with customers, we want to connect with you.</p><p>Ready to make an impact? Apply today and help us maintain strong financial performance while building positive client relationships.</p>
We are looking for an experienced Cloud Security Engineer to join our team in New York, New York. In this role, you will play a critical part in safeguarding cloud-based infrastructure by deploying, managing, and maintaining security tools and solutions. You will proactively monitor systems for threats, respond to incidents, and collaborate with stakeholders to enhance the overall security posture of cloud environments.<br><br>Responsibilities:<br>• Install, configure, and maintain advanced security solutions to protect cloud-based systems and networks.<br>• Monitor infrastructure to detect and respond to unusual activities, intrusions, or security breaches.<br>• Conduct thorough investigations of security alerts and incidents, ensuring timely and effective resolutions.<br>• Perform risk assessments and vulnerability scans, recommending strategies to mitigate potential threats.<br>• Collaborate with teams to implement and manage security tools tailored to cloud environments.<br>• Develop and enforce policies, procedures, and guidelines to ensure compliance with security standards.<br>• Stay updated on emerging threats and vulnerabilities, adapting security measures as needed.<br>• Create detailed reports and documentation on incidents, findings, and recommendations for stakeholders.<br>• Conduct audits and reviews of cloud infrastructure to identify and address security gaps.<br>• Support compliance initiatives and ensure adherence to industry regulations and standards.
<p>Reporting to the <strong>PeopleSoft Lead</strong>, the <strong>Finance & General Ledger Lead</strong> will provide high-level support for the <strong>PeopleSoft Finance and General Ledger modules</strong>, including system maintenance, issue resolution, and functional improvements. This position supports users across <strong>multiple international regions</strong>, including North America and Europe, and works closely with <strong>offshore Application Managed Support (AMS)</strong> teams who handle routine queries and escalate more complex issues.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Oversee and maintain the General Ledger (GL), ensuring system integrity and identifying issues</li><li>Collaborate with Finance stakeholders to troubleshoot issues, escalating to or coordinating with offshore AMS teams as needed</li><li>Partner with other process leads to manage <strong>VAT updates</strong> and cross-module changes</li><li>Assist in <strong>data preparation and transition efforts</strong> related to future SAP implementation</li><li>Support testing activities for PeopleSoft and SAP systems as needed</li><li>Troubleshoot both development and production-related application issues</li><li>Perform high-level month-end and year-end validations to ensure GL batch processing success</li><li>Build strong relationships with business users and support their reporting, audit, or system change needs</li><li>Document meeting outcomes and action items based on stakeholder discussions</li><li>Prioritize and manage service requests and change orders</li><li>Provide guidance to users on completing specific operational tasks</li><li>Foster collaboration across <strong>regional and global PeopleSoft teams</strong>, as well as with internal IT and business units</li></ul><p><br></p>
We are looking for an experienced SAP Master Data Solution Specialist to join our team in Brooklyn, New York. In this long-term contract role, you will play a critical part in managing master data processes and ensuring data governance within a dynamic manufacturing environment. This position offers the opportunity to leverage cutting-edge SAP technologies, including S/4HANA Cloud, while collaborating with multiple stakeholders.<br><br>Responsibilities:<br>• Implement and support SAP Master Data Management solutions, focusing on S/4HANA Cloud.<br>• Apply SAP Activate methodologies and Agile principles to streamline project execution.<br>• Develop and maintain master data governance frameworks and lifecycle management processes.<br>• Utilize SAP Fiori applications and embedded analytics to enhance data-driven decision-making.<br>• Collaborate with cross-functional teams to ensure the accuracy and quality of master data.<br>• Conduct data quality assessments and implement corrective actions to address discrepancies.<br>• Provide training and guidance to stakeholders on master data management best practices.<br>• Troubleshoot and resolve issues related to master data systems and processes.<br>• Assist in optimizing data workflows to support organizational goals.
We are looking for an experienced IT Business Systems Analyst to join our team in Kings Park, New York. In this role, you will play a vital part in analyzing and optimizing data processes, designing impactful reports, and ensuring seamless integration across business systems. This position offers an exciting opportunity to contribute to data-driven decision-making and enhance operational efficiency.<br><br>Responsibilities:<br>• Develop and optimize SQL queries and stored procedures to support comprehensive data analysis and reporting.<br>• Design and implement interactive dashboards and visualizations using Power BI to provide actionable business insights.<br>• Create and manage reports with SQL Server Reporting Services (SSRS) to ensure timely and accurate data delivery.<br>• Lead migration projects by overseeing data extraction, transformation, and loading processes while maintaining data integrity.<br>• Collaborate with various teams to gather data requirements and ensure seamless integration between systems.<br>• Analyze current business systems and processes to identify opportunities for improvement and automation.<br>• Document technical specifications, data flows, and reporting requirements to facilitate clear communication with stakeholders.<br>• Conduct regular audits and validations to uphold high standards of data quality and accuracy.<br>• Implement data governance practices to maintain compliance and secure data accessibility.<br>• Troubleshoot system issues and data inconsistencies, providing efficient resolutions to stakeholders.
We are looking for an experienced Sr. IT Auditor to join our team in Warren, New Jersey. In this role, you will play a critical part in evaluating IT systems, controls, and processes to ensure compliance, security, and operational efficiency. The ideal candidate will have a strong background in IT auditing, risk assessment, and a keen eye for identifying improvement opportunities.<br><br>Responsibilities:<br>• Conduct assessments of IT controls, including compliance with Sarbanes-Oxley (SOX) requirements.<br>• Evaluate change management processes, application security measures, and system implementations.<br>• Perform detailed audits of IT applications, focusing on security configurations, data integrity, and system functionality.<br>• Collaborate with stakeholders to identify control gaps, recommend solutions, and monitor remediation efforts.<br>• Assist in the development of IT audit plans and contribute to risk assessments.<br>• Prepare comprehensive audit reports and documentation that align with internal audit standards.<br>• Utilize data analytics tools to enhance audit procedures and drive process automation.<br>• Foster strong relationships with IT and business teams to facilitate effective audit processes.<br>• Participate in special projects and investigations as needed, ensuring thorough analysis and reporting.
We are looking for a skilled Help Desk Analyst II to join our team in Wall, New Jersey. In this role, you will focus on providing reliable technical support and troubleshooting assistance to ensure seamless operations within the organization. This is a long-term contract position suitable for professionals with strong problem-solving skills and a commitment to excellent customer service.<br><br>Responsibilities:<br>• Offer prompt and effective technical support for users experiencing issues with software, hardware, and system configurations.<br>• Manage and resolve service desk tickets, ensuring timely and accurate solutions.<br>• Perform advanced troubleshooting to diagnose and resolve problems related to Windows environments.<br>• Administer and maintain Active Directory, including user account setups and permissions.<br>• Support the deployment, configuration, and maintenance of Windows 10 systems.<br>• Collaborate with team members to identify and implement improvements to IT processes and workflows.<br>• Document resolutions and procedures for common technical issues to streamline future support.<br>• Conduct routine system checks to ensure optimal performance and security.<br>• Assist with onboarding new employees by setting up accounts and ensuring proper access.<br>• Provide clear communication to users regarding issue status and resolution timelines.
We are looking for a skilled Desktop Support Technician to join our team in Uniondale, New York. In this role, you will collaborate with the Desktop Services team to ensure the seamless setup, deployment, and maintenance of laptops, as well as provide technical assistance to resolve user issues. The ideal candidate will have hands-on experience in troubleshooting hardware, software, and connectivity problems while maintaining documentation for processes and procedures.<br><br>Responsibilities:<br>• Prepare and image new and existing laptops using standard imaging tools.<br>• Develop clear and comprehensive documentation for both new and established procedures.<br>• Configure workstations and cubicles for new employees and contractors.<br>• Address helpdesk tickets related to hardware, software, operating systems, and user accounts.<br>• Provide support for end-user software, connectivity issues, and general IT services.<br>• Maintain the security and integrity of enterprise data on client computers and during data transfers.<br>• Oversee and manage printers, scanners, and other peripheral devices.<br>• Administer user accounts, permissions, and storage allocations in line with privacy and security standards.<br>• Diagnose and resolve workstation hardware and software issues, escalating complex incidents as needed.<br>• Implement and recommend updates, patches, and reconfigurations for software and hardware systems.
