We are looking for a dedicated PC Technician to join our team in South Plainfield, New Jersey. This is a contract position with the potential for long-term employment, perfect for a proactive individual who thrives in a hands-on, support-focused role. The ideal candidate will provide technical support across multiple locations, ensuring smooth business operations and resolving technical issues efficiently.<br><br>Responsibilities:<br>• Provide comprehensive desktop and PC support across main and satellite office locations.<br>• Troubleshoot and maintain printers, including high-volume and specialized label printers.<br>• Offer basic support for NetSuite and assist with related system issues.<br>• Manage and support the RingCentral communication platform.<br>• Maintain and troubleshoot security camera systems to ensure functionality.<br>• Address and resolve hardware and software issues in a Windows/Microsoft environment.<br>• Collaborate with a small IT team to ensure seamless technology operations.<br>• Travel occasionally to satellite locations to provide on-site technical support.<br>• Respond promptly to reactive troubleshooting needs in a fast-paced environment.<br>• Assist with general IT support tasks as they arise across business operations.
<p>The Director of Technology and Automation is a strategic leadership role responsible for overseeing data infrastructure, technology integration, automation strategy, and business intelligence across the organization. This individual will lead technology road mapping, systems optimization, vendor management, and data visibility initiatives to support operational excellence and organizational growth, including merger and acquisition activity.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><br></p><p><strong>Technology Strategy & Innovation</strong></p><ul><li>Define and lead the organization’s AI, automation, and technology strategy, maintaining a comprehensive view of the technology ecosystem while prioritizing initiatives, budgets, and implementation timelines.</li><li>Identify and assess emerging tools, systems, and technologies that improve operational efficiency, service quality, and business performance.</li><li>Stay current on AI, automation, and technology trends relevant to behavioral health and regularly present strategic recommendations to executive leadership.</li><li>Own IT and data security assessments, roadmap development, monitoring, reporting, and continuous improvement initiatives.</li></ul><p><strong>Technology & Vendor Management</strong></p><ul><li>Oversee a portfolio of AI, automation, and SaaS solutions.</li><li>Partner with cross-functional leaders to evaluate vendors, benchmark costs, negotiate contracts, and support implementation and integration efforts.</li><li>Develop implementation roadmaps and apply best practices to ensure successful deployment of technology solutions.</li><li>Manage software and technology spend, ensuring budget alignment and high-quality delivery.</li></ul><p><strong>Systems Implementation & Optimization</strong></p><ul><li>Build deep expertise across all organizational systems and tools.</li><li>Collaborate with department leaders to map workflows, identify operational challenges, and optimize technology utilization.</li><li>Establish KPIs and reporting frameworks to measure technology performance and business impact, presenting insights to executive leadership.</li></ul><p><strong>Systems Integration & M&A Support</strong></p><ul><li>Lead enterprise-wide systems integration efforts to support seamless operational performance.</li></ul><p><strong>In support of Mergers and Acquisitions:</strong></p><ul><li>Conduct due diligence on technology infrastructure and data environments of acquisition targets.</li><li>Analyze and reconcile data structures to ensure consistency, compatibility, and usability.</li><li>Advise leadership on system enhancements and changes required to enable enterprise-wide visibility and performance tracking.</li></ul><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p>