16 results for Customer Service Supervisor in Bridgewater, NJ

Customer Service Representative

Conshohocken, PA
onsite
Contract / Temporary to Hire
22 - 22 USD / Hourly
We are looking for an experienced Customer Service Representative to join a team in Conshohocken, Pennsylvania. This is an onsite contract-to-permanent position, offering an excellent opportunity to grow within a dynamic and fast-paced environment. You will play a key role in ensuring customer satisfaction by addressing inquiries, resolving issues, and supporting client needs effectively. Responsibilities:• Handle customer account requests, including updating payment methods, adjusting due dates, and resolving account-related concerns.• Collaborate with merchants and internal departments to resolve installation or product-related challenges.• Escalate complex or sensitive issues, such as legal or regulatory concerns, to the appropriate team for resolution.• Provide accurate information and assistance to clients through inbound and outbound calls.• Maintain thorough and organized documentation of all customer interactions and resolutions.• Utilize Google Suite and proprietary software systems to manage customer information efficiently.• Participate in ongoing training and development to stay updated with company policies and procedures.• Actively contribute to team goals by ensuring timely and detail-oriented support for all customer inquiries.• Offer voluntary weekend support for overtime as needed.• Work closely with team members to ensure seamless communication and service delivery.
2026-03-30T00:00:00Z

Customer Service Representative

New York, NY
onsite
Contract / Temporary to Hire
20.9 - 22 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in New York, New York. In this role, you will be responsible for providing exceptional service to clients and handling administrative tasks efficiently. This is a Contract to permanent position, offering a chance to grow within the Real Estate industry while working onsite for at least three days a week. Responsibilities: • Respond to inbound client calls with professionalism and resolve inquiries promptly. • Manage customer interactions through email correspondence, ensuring accurate and timely communication. • Perform data entry tasks to update and maintain records efficiently. • Schedule appointments and coordinate meetings as needed. • Utilize Microsoft Excel and Word to create reports and track relevant information. • Handle inbound and outbound calls to address customer needs effectively. • Process orders and ensure accuracy in entry and follow-ups. • Work collaboratively with the team to ensure seamless service delivery. • Leverage Yardi software to manage property-related tasks and operations. • Maintain a high level of organization and attention to detail in all tasks.
2026-03-27T00:00:00Z

Customer Service Representative

East Rutherford, NJ
onsite
Contract / Temporary to Hire
22.8 - 26.4 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team near East Rutherford, New Jersey. This Contract to permanent position offers an opportunity to deliver exceptional service to customers across diverse markets while working closely with internal and external stakeholders. The role is ideal for someone who thrives in a fast-paced environment and is passionate about building strong customer relationships. Responsibilities:• Provide outstanding service to customers across various market applications by collaborating with internal teams and external partners.• Build and nurture lasting relationships with customers to ensure satisfaction and loyalty.• Prepare accurate and timely quotations based on customer needs.• Process and input orders into the system with precision.• Support the Sales team by providing quotations, updates on delivery statuses, and generating order reports.• Manage daily customer orders, ensuring timely confirmations, tracking shipments, and updating status for back-ordered items.• Resolve operational challenges related to the sales process, including issues with order status, deliveries, invoicing, and returns.• Coordinate with departments such as sales, supply chain, and logistics to provide top-tier customer service.• Participate in shipping activities, including preparing documentation, verifying accuracy, and ensuring timely submission to the warehouse.• Conduct regular customer review calls, identifying follow-up actions and tracking progress effectively.
2026-03-27T00:00:00Z

Customer Service Representative

Newark, NJ
onsite
Temporary
16 - 18 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Newark, New Jersey. In this long-term contract role, you will serve as the first point of contact for customers, ensuring their inquiries are handled efficiently and professionally. This position requires excellent communication skills and a strong ability to manage customer interactions effectively. Responsibilities: • Handle inbound and outbound calls with professionalism and empathy, addressing customer inquiries and concerns. • Process orders accurately and efficiently, ensuring all details are captured correctly. • Maintain detailed records of customer interactions and transactions in the system. • Resolve customer issues promptly, coordinating with internal teams when necessary. • Provide clear and accurate information about products, services, and company policies. • Strive to exceed customer satisfaction standards by offering exceptional service. • Follow established procedures and guidelines for call center operations. • Monitor and manage multiple customer accounts simultaneously. • Identify opportunities to improve service processes and share feedback with management.
2026-03-26T00:00:00Z

Customer Service Representative

Allentown, PA
onsite
Temporary
18 - 20 USD / Hourly
Are you passionate about delivering exceptional service and making a positive impact? Robert Half is seeking a dedicated Customer Service Representative to support a local and growing team. In this role, you’ll be the first point of contact for customers—resolving inquiries, addressing concerns, and ensuring a seamless experience. Key Responsibilities:<ul><li>Interact with customers via phone, email, and chat to provide timely solutions and support</li><li>Maintain accurate records of customer interactions and transactions</li><li>Collaborate cross-functionally with team members to resolve complex issues</li><li>Recommend process improvements to enhance the customer experience</li><li>Uphold company values with professionalism and empathy in every interaction</li></ul>
2026-03-06T00:00:00Z

Customer Service Representative

Rutherford, NJ
remote
Temporary
19.95 - 23.1 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team on a long-term contract basis near Saddle Brook, New Jersey. In this role, you will handle a variety of tasks aimed at ensuring smooth communication with clients and providing accurate administrative support. This position offers an excellent opportunity to contribute to customer satisfaction and operational efficiency. Responsibilities:• Perform administrative tasks to support daily operations and ensure organized workflows.• Conduct callback verifications to confirm critical customer and account details.• Verify and update bank account information with accuracy and attention to detail.• Respond to inbound calls promptly and professionally, addressing customer inquiries and concerns.• Enter and process customer orders efficiently using appropriate systems.• Utilize Microsoft Office tools to manage documentation and maintain records.• Collaborate with team members to resolve customer issues and enhance service quality.• Adapt to additional responsibilities as needed to support department goals.
2026-03-27T00:00:00Z

Customer Service Representative

Pine Brook, NJ
onsite
Temporary
20.9 - 24.2 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Pine Brook, New Jersey. In this long-term contract role, you will play a vital part in ensuring customer satisfaction by managing orders, processing claims, and providing support to clients. This position offers an opportunity to work in a dynamic and fast-paced environment while collaborating with multiple departments to ensure program success. Responsibilities: • Manage and maintain orders and inventory using Microsoft Dynamics GP. • Process customer returns, claims, and warranty-related issues efficiently. • Create and oversee reporting for sales teams and clients, both internally and externally. • Monitor and maintain client accounts, including backorders, shipments, and cancellation rates. • Collaborate closely with key departments to support program initiatives. • Handle inbound and outbound calls to address customer inquiries and resolve issues. • Ensure accurate order entry and timely responses to customer needs. • Provide exceptional service to clients, fostering positive relationships and trust.
2026-03-30T00:00:00Z

Customer Service Representative

Rutherford, NJ
onsite
Contract / Temporary to Hire
20.9 - 24.2 USD / Hourly
We are looking for a dedicated Client Services Representative to join our team near Saddle Brook, New Jersey. In this Contract to permanent position, you will play a vital role in ensuring client satisfaction by addressing inquiries, managing documentation, and maintaining system accuracy. If you thrive in a fast-paced environment and enjoy delivering excellent service, this opportunity is perfect for you. Responsibilities:• Research and respond to client inquiries, gathering necessary information and documentation to meet service needs and maintain compliance.• Use the company's issue tracking system to review incoming requests, ensuring accurate coding and proper routing to relevant stakeholders.• Monitor and maintain data integrity within the Artist Portal, ensuring royalty information interfaces correctly and user response times meet expectations.• Conduct initial analysis of royalty-related inquiries, escalating complex issues to the Royalty Operations team as needed.• Provide prompt and detail oriented assistance to clients, handling inbound and outbound calls efficiently.• Document all client interactions and follow-ups thoroughly to support seamless communication and resolution.• Collaborate with internal teams to ensure timely resolution of client issues and adherence to organizational processes.• Stay updated on company policies and procedures to deliver consistent and accurate service.• Identify opportunities for process improvement and contribute to enhancing the overall customer experience.
2026-03-27T00:00:00Z

Sales Supervisor

Fairfield, NJ
onsite
Permanent
65000 - 85000 USD / Yearly
We are looking for an experienced and driven Sales Supervisor to lead and inspire a team of call center representatives in Parsippany, New Jersey. This role requires a strong leader who can oversee daily operations, improve team performance, and ensure exceptional customer experiences. If you thrive in a fast-paced environment and have a passion for customer service excellence, this position is an excellent fit for you. Responsibilities:• Supervise and motivate a team of call center representatives, fostering a positive work environment and high team morale.• Establish clear performance goals and provide ongoing coaching and feedback to team members.• Monitor and analyze key performance metrics to identify areas for improvement and optimize team productivity.• Ensure adherence to call center policies and procedures while promoting best practices.• Address escalated customer concerns and deliver effective solutions to maintain satisfaction.• Collaborate with the training department to design and implement comprehensive training programs for new and existing staff.• Drive sales growth and improve customer retention by equipping representatives with the necessary tools and knowledge.• Conduct regular performance evaluations and develop individualized growth plans for team members.• Prepare and present detailed reports on call center performance to senior management.• Work cross-functionally with departments such as marketing, operations, and IT to ensure seamless coordination of call center activities.
2026-03-26T00:00:00Z

Customer Success Manager

New York, NY
onsite
Permanent
200000 - 300000 USD / Yearly
We are looking for an experienced Customer Success Manager to oversee the successful integration and use of our AI-powered delivery platform. In this role, you will guide customers through onboarding, implementation, and optimization processes while acting as a trusted advisor to ensure they achieve measurable business outcomes. You will collaborate closely with cross-functional teams to enhance workflows, address challenges, and drive customer satisfaction. Responsibilities: • Facilitate onboarding sessions to help customers configure the platform within their existing systems and workflows. • Provide guidance on AI copilot setup and workflow optimization to ensure seamless implementation. • Develop personalized rollout strategies tailored to each customer’s needs and team structures. • Deliver training sessions to familiarize users with AI-driven tools, including automated requirements capture and real-time synchronization. • Assist customers in integrating the platform with their internal systems and historical data sources. • Build and nurture strong relationships with solution engineers, system integrators, and services teams focused on quality and detail. • Advocate for customer feedback to influence product enhancements and roadmap development. • Diagnose and resolve technical or process-related issues, collaborating with engineering teams as necessary. • Monitor adoption metrics and recommend workflow improvements or new features to maximize customer success. • Create detailed success plans, quarterly business reviews, and actionable insights to drive retention and account growth.
2026-03-19T00:00:00Z

Customer Experience Manager

Bethlehem, PA
onsite
Temporary
23 - 25 USD / Hourly
Are you passionate about creating exceptional customer experiences and leading teams to success? Robert Half is seeking a motivated and strategic Customer Experience Manager to join a local team! Responsibilities:<ul><li>Lead and develop a customer service team to ensure best-in-class interactions across all touchpoints (phone, digital, in-person).</li><li>Analyze customer feedback, identify trends, and collaborate cross-functionally to drive process improvements.</li><li>Develop and implement customer experience strategies aligned with business goals.</li><li>Set, monitor, and report on key performance indicators (KPIs) relating to customer satisfaction, retention, and loyalty.</li><li>Advocate for our customers by championing their needs within the organization.</li><li>Deliver ongoing training and coaching to customer-facing team members.</li><li>Manage escalation processes to resolve complex customer concerns quickly and professionally.</li></ul>
2026-03-20T00:00:00Z

Sr. Customer Service Representative

Montvale, NJ
onsite
Temporary
30.4 - 35.2 USD / Hourly
We are looking for an experienced Senior Customer Service Representative to join our team near Montvale, New Jersey. In this long-term contract position, you will play a vital role in ensuring seamless communication between customers, servicing dealers, field teams, and internal departments. This opportunity is ideal for someone who thrives in fast-paced environments and is committed to delivering exceptional service. Responsibilities:• Manage incoming service requests by receiving, prioritizing, and dispatching them to servicing dealers.• Monitor technician progress and provide updates to customers regarding job status and estimated times of arrival.• Communicate detailed job information, special instructions, and service requirements to servicing dealers promptly and accurately.• Maintain thorough records, including dispatch times, service notes, ETAs, and job completion logs.• Coordinate follow-up visits, required parts, or additional support for jobs that require multiple service steps.• Ensure dispatch decisions align with service-level agreements and response-time standards.• Handle customer inquiries about service requests, schedules, and status updates with professionalism and efficiency.• Create and update service orders using relevant dispatching software to keep operations organized.• Utilize troubleshooting resources to gather necessary job information and resolve issues effectively.• Act as the central communication point between customers, field teams, and internal departments to ensure smooth operations.
2026-03-30T00:00:00Z

Client Services Coordinator

Conshohocken, PA
onsite
Permanent
55000 - 75000 USD / Yearly
We are looking for a proactive and detail-oriented Client Services Coordinator to join our team in Conshohocken, Pennsylvania. In this role, you will serve as the first point of contact for our Managed IT Services team, ensuring smooth communication with clients and efficient handling of support requests. If you excel at multitasking, scheduling, and providing exceptional customer service, we encourage you to apply. Responsibilities: • Respond promptly to incoming client calls, addressing inquiries and creating support tickets in the system. • Manage and update support tickets, ensuring accurate documentation and timely resolutions. • Communicate clear next steps, schedules, and expectations to clients throughout the service process. • Assign tickets to technicians based on urgency, skill requirements, and availability. • Coordinate remote and onsite appointments with clients to ensure services are delivered efficiently. • Monitor ticket queues, ensuring timely responses and adherence to service protocols. • Escalate complex issues when necessary to maintain high service standards. • Track and report on service metrics, such as ticket volume and response times, to improve operational efficiency. • Identify recurring issues and provide recommendations to enhance client experiences. • Collaborate with leadership to analyze workload trends and optimize technician utilization.
2026-03-11T00:00:00Z

Customer Service Rep- Building & Parking

Lyndhurst, NJ
onsite
Temporary
23.75 - 27.5 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team on a contract basis near Rutherford, New Jersey. In this role, you will play a crucial part in ensuring seamless logistics operations by managing customer purchase orders for flooring products and services. Your attention to detail and commitment to providing excellent service will contribute to enhancing our operational efficiency and customer satisfaction. Responsibilities:• Process and manage customer purchase orders, ensuring accuracy and timely completion.• Coordinate shipping and fulfillment for flooring products and services.• Utilize the Sales and Distribution module to enter and oversee sales and purchase orders.• Monitor back-order lists, open billing lists, and scheduled picking/shipping lists to ensure smooth operations.• Address customer inquiries and resolve order-related issues promptly and professionally.• Collaborate with regional teams to support initiatives aimed at improving service delivery.• Maintain proficiency in order management procedures and apply them consistently.• Anticipate customer needs and provide proactive solutions to enhance their experience.• Track and report on order progress, identifying and addressing potential delays.• Contribute to projects focused on streamlining logistics and operational processes.
2026-03-17T00:00:00Z

Accounts Receivable Supervisor/Manager

New York, NY
onsite
Permanent
125000 - 135000 USD / Yearly
We are seeking an experienced Accounts Receivable Supervisor/Manager to lead our accounts receivable operations in our New York, New York office. This role will be responsible for supervising the AR team, driving continuous process improvements, and ensuring the accuracy and timeliness of billing, collections, and reporting functions. The ideal candidate brings a detail-oriented mindset, strong leadership capabilities, and the ability to resolve complex billing issues while ensuring strict compliance with company policies and financial regulations. Collaboration with other departments and maintaining effective vendor relationships are also key aspects of this position.
2026-03-09T00:00:00Z

Warehouse Supervisor

Annandale, NJ
onsite
Permanent
65000 - 70000 USD / Yearly
65,000 - 70,000 benefits:<ul><li>health</li><li>dental</li><li>vision</li><li>401k</li><li>AFLAC</li></ul> Responsibilities<ul><li>Supervise daily warehouse operations including receiving, picking, packing, shipping, and inventory control</li><li>Lead, train, and schedule warehouse staff to meet operational demands</li><li>Ensure compliance with safety standards, company policies, and procedures</li><li>Monitor productivity, accuracy, and quality standards</li><li>Coordinate inbound and outbound shipments to meet delivery deadlines</li></ul>
2026-03-17T00:00:00Z