55 results for Payroll in Boston, MA

Accounts Payable Specialist We are inviting applications for the role of a Sr. Accounts Payable Specialist to be a part of a rapidly growing Research Institution based in Cambridge, Massachusetts. The selected candidate will be responsible for the execution of various tasks related to accounts payable, including the processing of invoices, maintenance of vendor information, and resolution of accounts payable issues. This role offers a contract to permanent employment opportunity and the ability to work in a hybrid capacity once trained. Responsibilities:• Efficiently handle the Accounts Payable email inbox, addressing internal and external requests, issues, and screening for invoices that require processing.• Ensure the accurate processing and payment of invoices using the relevant accounting software systems.• Maintain and update vendor information in the financial system, ensuring accuracy and completeness.• Regularly monitor goods received and not invoiced, as well as outstanding checks, initiating contact with vendors for resolution as necessary.• Collaborate with other team members, including the Procurement Department and Workday System Analysts, to troubleshoot and resolve accounts payable issues.• Assist in the preparation for the Institute’s annual financial statement audit in the assigned areas.• Ensure accurate and timely year-end reporting in coordination with the Payroll Manager.• Participate in process improvement initiatives to enhance the efficiency and effectiveness of the accounts payable function.• Act as a backup for accounts receivable functions as needed.• Undertake any other duties as assigned.

Manager or Sr. Project Accountant We are in the process of recruiting a Sr. Project Accountant or Manager to join thier team based in Boston, Massachusetts. This role involves a wide range of responsibilities, including financial reporting, account reconciliation, and project budgeting. The Sr. Project Accountant will work closely with leadership and various departments to ensure accurate and timely billing. This role is mainly in office and compensates from $85 - 100K + bonus. Please message me on linkedin or email me for consideration john.holtman@roberthalf Responsibilities• Oversee the accurate and efficient processing of client invoices, including the preparation of drafts for approval by project managers.• Manage Consultant invoices, payments, expense reports, check requests, and other related financial reports.• Conduct monthly reconciliation of project statements and bank statements, investigating any discrepancies found.• Work with leadership to ensure the timely collection of outstanding invoices.• Coordinate with the HR team to oversee payroll activities.• Carry out the reconciliation process for credit card transactions and other accounts as required.• Prepare and submit monthly client Accounts Receivable (AR) and aging report statements for review by the Principal.• Oversee the onboarding process for new projects, in collaboration with contract administration.• Monitor and maintain project budgets, ensuring they are up to date.• Calculate sub consultant payments and monitor consultant invoices.• Assist with year-end review, audit, and tax requirements, including reconciliation with an outside tax accountant.• Facilitate the transfer of software from Quickbooks to Deltek Vision.

Controller We are offering an exciting opportunity for a Controller in the legal industry, based in Boston, Massachusetts. The Controller will be the exclusive financial individual within the team, responsible for managing all financial operations. Responsibilities:<ul><li>Maintain Tabs3</li><li>Review and process client invoices through Tabs3</li><li>Maintain IOLTA accounts</li><li>Oversight and review of all general ledger transactions</li><li>Oversight of the 1099 process</li><li>Cash management including deposits, cash flow budget and projections</li><li>Bank reconciliations </li><li>Payroll processing</li><li>Manage the monthly and annual financial review including assisting in the development and monitoring of the revenue and expense budgets</li><li>Identify, own and manage projects and systems that introduce and improve processes used by the Legal team. Coordinate with law firm administrator</li><li>Liaison with outside CPA</li></ul>

Human Resources Coordinator We are on the search for a Human Resources Coordinator on behalf of our client in Taunton, Massachusetts. In this role, you will be delivering administrative support within the Human Resources Department, primarily focusing on new permanent processes, document processing, policy compliance, and communication with various teams. This role offers an exciting opportunity for someone who is highly organized and detail oriented. Responsibilities: <ul><li> Streamline HR processes and procedures to enhance efficiency.</li><li> Handle all aspects of the new permanent process, from initiation to completion.</li><li> Ensure compliance with company policies and procedures, including the company handbook.</li><li> Manage immigration documentation related to HR and payroll systems.</li><li> Maintain regular communication with the HR store support team and other store teams to address HR inquiries.</li><li> Oversee status changes and terminations in relation to our HRIS systems.</li><li>Manage the delivery of new permanent orientations and contribute to employee relations.</li><li> Maintain knowledge and application of UKG Pro in HR tasks.</li><li> Carry out other tasks related to Benefit Functions.</li></ul>

Controller We are offering an exciting opportunity for a Controller to join our team in the financial services sector, located in Boston, Massachusetts. The Controller will be a crucial team member responsible for overseeing financial reporting, assisting in the administration and accurate reporting of financials, and providing direction to teammates. The role necessitates collaboration with various teams in the finance department to extract data necessary for reporting. Responsibilities: • Develop comprehensive financial plans including budgeting, forecasting, and scenario analysis while working in conjunction with department heads to align financial objectives with business and tax strategies. • Monitor weekly cash balances and short-term projections, ensuring accuracy and timeliness. • Handle the monthly reconciliation of account balances and monitor credit reports and accounts. • Oversee the preparation and updates of monthly budgets and spending reports. • Lead the processing of weekly payroll for personal employees. • Conduct monthly performance analysis on external investments. • Carry out quarterly projections of five-year cash flows and net worth financials. • Respond to ad hoc reporting requests from respective Principals in a timely and efficient manner. • Administer and review internal private equity databases for new investments, cap table changes, and valuation changes. • Prepare, review, and update quarterly tax payments and coordinate with tax preparer to review tax filings. • Collaborate with tax counsel on audit activity. • Consult with senior management on the development and monitoring of accounting and financial policies and procedures to ensure accuracy and institute controls. • Maintain detail-oriented interactions with external investments to obtain performance and valuations, external accountants for tax planning, filing, and inquiries and other associated parties.

Full Charge Bookkeeper We are actively seeking a Full Charge Bookkeeper to join our team based in Norwood, Massachusetts. We are seeking an experienced bookkeeper or accountant who can reconcile accounts, perform month-end close processes, and prepare financial reports for multiple clients across various industries. The ideal candidate has prior experience in a CPA firm or outsourced accounting environment, is proficient in QuickBooks Online and Desktop, and understands GAAP principles.We are looking for a detail-oriented problem solver who can take ownership of the books, ensure accuracy, and communicate effectively with clients and internal team members. Experience with financial statement analysis, adjusting journal entries, and cash flow management is highly preferred. Responsibilities:Perform month-end and year-end close processes, including adjusting journal entriesReconcile bank, credit card, loan, and intercompany accountsReview and analyze balance sheets and income statements for accuracyPrepare financial reporting packages and assist with cash flow trackingEnsure proper categorization of transactions and maintain clean general ledgersWork directly with clients and internal team members to resolve discrepanciesSupport the preparation of annual tax packages for CPA reviewAssist with payroll entries and accruals as needed

Accounting Manager/Supervisor We are offering an exciting opportunity for an Accounting Manager to join an excellent leading company in their industry in the New England area. This role is located in Franklin, Massachusetts. As part of our team, you will be integral in overseeing all accounting operations functions, producing the month/year end reporting, ensuring compliance and the upholding of financial standards, and assisting with audits and analysis. The Accounting Manager will also be instrumental in mentoring the accounting staff and optimizing financial processes to support efficiency and business growth. For immediate consideration, please contact Mylinda Harrison at 508-205-2130. Responsibilities<ul><li>Financial Reporting and Month-End/Year-End Close: Oversee the month-end and year-end close processes, ensuring timely and accurate reconciliations and reporting. Prepare, review, and analyze financial statements and reports</li><li>Day-to-Day Accounting Operations: Supervise and manage daily accounting activities, including accounts payable, accounts receivable, payroll, and general ledger functions. Ensure compliance with generally accepted accounting principles (GAAP)</li><li>Review, post, and reconcile journal entries</li><li>AIA Billing and Construction Industry Compliance: Understand, prepare, and manage AIA billing contracts specific to the construction industry. Ensure consistent accuracy and adherence to contract terms</li><li>Leadership and Collaboration: Actively engage with senior management to provide financial insights and support key business decisions. Serve as a financial advisor, offering recommendations on cost controls, profitability, and cash flow analysis</li><li>Mentorship and Staff Development: Mentor and guide accounting staff members, providing training opportunities and fostering growth in their roles. Supervise and monitor accounts payable and other areas handled by other team members</li><li>Audit Preparation and Compliance: Assist in preparation for external reviews, financial audits, and tax compliance. Collaborate with auditors to ensure a smooth and efficient review process</li><li>Process Improvement and Financial Systems: Identify and implement process improvements in financial workflows to enhance efficiency and accuracy. Maintain and optimize ERP and accounting systems used by the company</li><li>Organizational Financial Leadership: Coordinate cash flow management and financial planning to support operational and strategic goals. Ensure regulatory compliance in all financial processes</li><li>Knowledge of GAAP and regulatory compliance standards</li><li>Excellent analytical, organizational, and critical thinking skills with strong attention to detail with a commitment to accuracy</li><li>Ability to communicate effectively and collaborate across all levels, including with senior management</li><li>Demonstrated leadership skills with experience mentoring and developing accounting staff: has 1 staff accountant that reports directly to this position</li></ul>

Staff Accountant We are seeking a highly skilled Accountant to join our client’s growing team in Franklin, MA. This hybrid role offers the opportunity to work mostly remotely. As the Accountant, you will play a pivotal role in managing month-end close processes, ensuring accurate financial reporting, and providing valuable insights for business decision-making. The ideal candidate will have strong experience in accounting, reconciliations, and will be able to effectively communicate. Key responsibilities include managing the month-end close process to ensure financial statements are accurate, complete, timely, and in compliance with GAAP requirements. You will also lead the revenue recognition process, utilizing CRM and accounting systems to determine job completion and appropriate revenue recognition. Monthly reconciliations, including bank, credit card, payroll, accrued expenses, and prepaid accounts, will be a critical part of the role. The ideal candidate will possess a Bachelor’s degree in Accounting (required) and a minimum of 2 years of accounting experience. Strong proficiency in MS Office, with advanced Excel skills, is essential, and knowledge of NetSuite is a plus. Extensive experience in reconciliations and the month-end close process is crucial. The role requires the ability to work independently, manage multiple tasks efficiently, and thrive in a fast-paced environment. For immediate consideration, please call Allison Brown at 508.205.2121

Senior Accountant Position Summary:We are looking for an experienced Senior Accountant with 8+ years of professional experience to oversee and manage key financial operations within our healthcare organization. The ideal candidate will be skilled in financial reporting, budget analysis, and regulatory compliance. Make an impact by helping us maintain financial health while supporting our mission to deliver exceptional healthcare. Key Responsibilities:<ul><li>Prepare accurate and timely financial statements in compliance with healthcare accounting standards.</li><li>Lead monthly, quarterly, and annual financial close processes, ensuring transparency and accuracy.</li><li>Oversee accounts payable, accounts receivable, payroll, and reconciliation activities.</li><li>Collaborate with department heads to create and manage budgets that align with organizational goals.</li><li>Ensure compliance with healthcare industry regulations, GAAP, and internal policies.</li><li>Identify efficiency opportunities and propose solutions to streamline financial processes.</li><li>Conduct financial planning and forecasting to support decision-making across leadership teams.</li><li>Provide mentorship and guidance to junior accounting staff and promote a strong team culture.</li></ul>

Sr. Accountant We are offering an exciting opportunity for a Sr. Accountant in Haverhill, Massachusetts, United States. This role is situated within the manufacturing industry and will involve the management of various financial processes and tasks. Responsibilities: • Oversee the process of customer credit applications with accuracy and efficiency.• Maintain precise records of customer credit.• Ensure customer inquiries are resolved effectively.• Monitor customer accounts and take necessary actions when required.• Manage the monthly financial close process, including the preparation of journal entries and reconciliations of the general ledger account.• Prepare both regular and ad hoc financial reports.• Oversee cash applications processes, such as weekly forecasting, cash receipts, and payments via wire/check.• Lead the management of accounts receivable, credit, and collections.• Process weekly payroll and guarantee accurate reporting.• Handle a variety of finance-related tasks and special projects as needed.• Ensure sales tax reporting is accurate and timely. Please send emails to Joseph Slattery via Linkedin

Accounting Manager Overview:We are seeking an experienced and detail-oriented Accounting Manager to lead and oversee our accounting department. The ideal candidate will ensure the accuracy and efficiency of all financial operations, provide strategic financial insights, and manage the day-to-day operations of the accounting team. This role requires a strong understanding of accounting principles, management expertise, and a commitment to maintaining compliance with regulatory requirements. Key Responsibilities:<ul><li>Leadership & Team Management:</li><li>Supervise and mentor the accounting team, including accounts payable, accounts receivable, and payroll specialists.</li><li>Conduct regular performance evaluations, set objectives, and offer guidance to team members for professional growth.</li><li>Financial Reporting & Analysis:</li><li>Oversee the preparation of timely and accurate financial statements (e.g., income statements, balance sheets, cash flow reports).</li><li>Analyze financial data to identify trends, variances, and opportunities for improvement.</li><li>Compliance & Audit:</li><li>Ensure compliance with federal, state, and local financial regulations, including tax requirements and reporting standards.</li><li>Serve as the primary point of contact for external auditors and coordinate audit processes.</li><li>System Management:</li><li>Maintain and optimize ERP systems for financial reporting and tracking.</li><li>Support process improvements through the adoption of advanced tools, such as AI platforms and automation software.</li><li>Budgeting & Forecasting:</li><li>Lead the budgeting process by collaborating with other departments to estimate revenues and expenses.</li><li>Provide insights and recommendations for strategic decision-making based on financial forecasts.</li><li>Policy Development:</li><li>Establish, document, and maintain internal controls and accounting policies to ensure robust financial practices.</li><li>Develop strategies to mitigate financial risks and improve operational efficiencies.</li></ul>

Operations Manager We are offering a long term contract employment opportunity for an Operations Manager in Warwick, Rhode Island. The chosen candidate will be responsible for managing daily operations, maintaining a customer service mindset, and making recommendations to senior management. Responsibilities:• Implement and oversee goals and objectives set by the department head• Coordinate, schedule, and document all department training activities• Maintain enforcement of established safety and security practices and policies• Provide primary response during airport incidents from the Airport Emergency Operations Center• Review complaint reports and conduct necessary follow-ups• Supervise the preparation of all court-related documents, including complaints, warrants, and subpoenas• Act as the Police Department's representative in coordinating with federal jurisdictions for U.S. Code violation matters• Assist in the preparation of the department's budgets• Respond to emergency calls as necessary• Formulate plans to ensure proper staffing coverage of the Police Department• Assist in the procurement of supplies and materials for the Police Department

Accounts Receivable Specialist Robert Half is working with a great client on the North Shore seeking an Accounts Receivable Specialist to join its team. This is a full-time role, reporting into the Controller, open due to a promotion. This a really good opportunity with a growing, private equity-backed company. Our client is specifically looking for an Accounts Receivable Specialist with at least 3 years of professional experience. The desired candidate must have business to business experience and strong accounting software knowledge. The Accounts Receivable Specialist should also be well versed in Excel. Experience working with foreign currency is required. If interested and qualified please reply to this listing ASAP! Starting salary is 'around' $70,000 and the benefits are very competitive. You can also send resumes direct to Bill.Nichols@roberthalf. Thanks!

Part Time Accounts Payable Clerk We are offering a short term contract employment opportunity for a Part Time Accounts Payable Clerk in the Education industry based in Cambridge, Massachusetts. Your role will primarily involve handling tasks related to account reconciliation, invoice processing, and maintaining accounts payable records. Responsibilities:• Accurately processing payments for invoices, ensuring all details are correct• Regularly conducting account reconciliation to identify any discrepancies• Handling Accounts Payable (AP) tasks in a timely manner• Running checks regularly to uphold the financial integrity of the organization• Utilizing Microsoft Excel and QuickBooks for maintaining and analyzing financial data• Correctly coding invoices and assigning them to the right budget line• Performing data entry tasks to ensure all customer and financial data is accurately recorded• Responding to customer inquiries about their accounts and providing excellent customer service• Regularly monitoring customer accounts, identifying any issues, and taking appropriate action• Ensuring all invoice processing tasks are completed efficiently and in line with company policies.

Accounts Payable Specialist We are offering a long term contract employment opportunity for an Accounts Payable Specialist in Newburyport, Massachusetts, United States. This role involves the utilization of various accounting software systems and requires skills in account coding, ERP, and ADP financial services. As an Accounts Payable Specialist, you will be working in a dynamic team environment and will be responsible for various accounting functions. Responsibilities: • Accurately process customer credit applications in a timely manner • Maintain precise records of all customer credit transactions • Resolve inquiries from customers promptly and professionally • Monitor customer accounts regularly to ensure accuracy and take necessary actions if discrepancies arise • Utilize accounting software systems such as Concur and ERP for efficient management of accounts • Perform account coding duties as part of the accounting process • Handle automated clearing house (ACH) transactions and ensure they are processed correctly • Carry out accrual accounting tasks as required • Conduct regular audits to verify the accuracy of financial data • Perform other accounting functions as needed to support the team's objectives.

Accounting Assistant We are offering a long term contract employment opportunity for an Accounting Assistant in Avon, Massachusetts. This role is critical in the financial sector, providing support to our New Development team. You'll have the chance to work in a hybrid setting, balancing tasks between payment processing, project coordination, and CRM implementation preparation. Responsibilities: • Processing payments and ensuring they flow through the payment system correctly • Tracking data of payments in process • Monitoring dates and milestones of various projects • Collecting and organizing documents related to projects • Preparing files for CRM implementation • Utilizing accounting software systems to perform accounting functions • Handling tasks related to Accounts Payable (AP) • Gaining experience in using Acumatica and Procore software tools.

Accounts Payable Clerk We are offering a contract to permanent employment opportunity for an Accounts Payable Clerk at our location in Stoughton, Massachusetts. As an Accounts Payable Clerk, you will play a critical role in our financial operations, including processing invoices, reconciling accounts, and handling approvals. Your role will extend to supporting month-end activities and ensuring timely payments to vendors. Responsibilities: • Accurately process and review invoices for payment. • Handle approvals and ensure payments to vendors are made accurately and on time. • Reconcile vendor statements as part of your regular duties. • Support month-end activities, including accruals and reconciliations. • Utilize your knowledge of NetSuite or other large ERP systems in your day-to-day tasks. • Apply your expertise in Microsoft Excel for efficient data management. • Use your skills in QuickBooks for financial processing and reporting. • Perform data entry tasks as part of your regular duties. • Contribute to check runs and coding invoices as necessary.

Accounting Clerk We are offering an exciting opportunity for an Accounting Clerk in Natick, Massachusetts. In this role, you will be primarily involved in the financial industry, focusing on tasks such as processing orders, managing A/R, and providing customer service support. Your workplace will be a dynamic environment where your skills in Accounts Payable (AP), Accounts Receivable (AR), Billing, Data Entry, Invoice Processing, and Microsoft Excel will be valuable. Key responsibilities: • Execute order processing efficiently • Provide exceptional customer support • Manage Accounts Receivable (AR) effectively • Conduct credit collection tasks diligently • Assist in miscellaneous accounting duties • Administer general office tasks • Leverage Microsoft Excel for data management • Utilize your skills in Billing and Invoice Processing • Uphold superior written and verbal communication standards • Deliver a premium customer service experience.

AP/AR Clerk Robert Half is working with a growing client in the retail space who is looking to expand it's accounting team. The Accounting Associate will be responsible for recording and reconciling commissions, primarily focusing on various aspects of Accounts Receivable. This role offers potential for growth within the company based on experience, performance, and development. Key responsibilities include posting, processing, and reconciling all commission statements in the MCS system, manipulating spin reports to bill for commissions, and processing customer credits in the MCS system. Additionally, the associate will create bills for Spin Reports, Retail Services, Events, and Demos, and maintain spreadsheets to track payment status for commissions, spins, and billings. The role also involves conducting ad hoc financial analysis and maintaining an excellent attendance and punctuality record. Candidates should have a bachelor’s degree, though it is preferred rather than mandatory. There is a strong preference for candidates with experience in the retail industry. Strong Excel skills are essential, including proficiency with formulas, pivot tables, macros, formatting, and tables. Experience with other Microsoft Office products is also necessary. The ideal candidate will possess robust math and analytical skills, strong critical thinking abilities, and excellent written and oral communication skills. They should be highly organized, able to maintain meticulous records with a high degree of accuracy, capable of multitasking, and possess excellent time management skills. The ability to work effectively both independently and within a team environment, along with maintaining discretion and confidentiality, are essential qualities for this role. For immediate consideration, please call Dan Duggan at (508) 205-2126.

Accounts Payable Clerk We are offering a long-term contract employment opportunity for an Accounts Payable Clerk in Andover, Massachusetts. As an integral part of our team, your key responsibilities will revolve around the comprehensive management of accounts payable, including the processing of invoices and the maintenance of accurate financial records. Responsibilities • Accurately process invoices in a timely manner, ensuring all details are captured and recorded. • Utilize SAP and Microsoft Excel to maintain and update financial records. • Conduct regular check runs to maintain the financial liquidity of the company. • Manage the vouchering process for accounts payable to ensure accurate record keeping. • Employ data entry skills to keep customer credit applications updated and accurate. • Handle the coding of invoices, ensuring the right accounts are charged for purchases. • Regularly monitor customer accounts and take necessary action when needed. • Contribute to the overall efficiency of the financial team by maintaining accurate customer credit records.

Accounts Receivable Clerk We are seeking an Accounts Receivable Clerk to join our team in Westborough, Massachusetts. The role involves managing intercompany billings, processing manual invoices, and maintaining accurate customer credit records. This role is vital to our operations and requires someone with strong skills in Account Reconciliation, Accounts Receivable (AR), Billing, Cash Applications, and Microsoft Excel. For immediate consideration please call Allison Brown at 508.205.2121 Responsibilities: • Handle a high volume of intercompany billings through an automated system• Maintain and update billing files for various divisions• Generate new charge out files for new billings and distribute backup for invoices to sites via email• Process manual invoices and credit memos in a timely and accurate manner• Post cash receipts on a daily basis, including wires, ACH, and checks• Prepare deposits and scan all cash receipts for record-keeping• Enter intercompany paper transfers and follow up with sites on any questions about paper transfers• Regularly update intercompany balances and distribution lists• Review and prepare consolidated Sales and Bookings reports for all sites on a weekly basis• Assist with other projects as they arise, particularly those related to Quarter and Year End reporting and month-end reporting.

Accounts Payble Specialist Responsibilities<ul><li>Manage all accounting transactions</li><li>Prepare budget forecasts</li><li>Publish financial statements in time</li><li>Handle monthly, quarterly and annual closings</li><li>Reconcile accounts payable and receivable</li><li>Ensure timely bank payments</li><li>Compute taxes and prepare tax returns</li><li>Manage balance sheets and profit/loss statements</li><li>Report on the company’s financial health and liquidity</li><li>Audit financial transactions and documents</li><li>Reinforce financial data confidentiality and conduct database backups when necessary</li><li>Comply with financial policies and regulations</li></ul>

Bookkeeper - Part Time We are offering an exciting opportunity for a Part Time (15-20hrs/wk) Bookkeeper in Bedford, New Hampshire. The role involves assisting our team with project management for clients and helping to streamline our accounting workflows. This position provides the flexibility to work remotely with occasional visits to the office as needed. Responsibilities:• Assisting in the preparation of financial reports for clients, ensuring their completeness and accuracy• Performing monthly bank and credit card reconciliations to ensure accuracy in client accounts• Providing project management support for various special projects related to client accounting and financial management• Offering general bookkeeping assistance to help lighten the workload for other bookkeepers on the team• Preparing materials for client compliance and audit processes• Utilizing QuickBooks Online and Microsoft Excel for various bookkeeping tasks• Maintaining strong organizational abilities and attention to detail• Communicating effectively with clients and team members• Processing credit applications accurately and efficiently• Maintaining accurate customer credit records

Accounts Payable Specialist We are in the process of recruiting an Accounts Payable Specialist to join our client's cohesive team. In this role, you will be tasked with managing various accounts payable functions for different entities, ensuring timely and accurate processing of invoices, and maintaining detail-oriented correspondence with vendors. Responsibilities:• Oversee the accounts payable management for multiple entities• Accurately process and pay due invoices in adherence to departmental procedures• Conduct account maintenance and recording entries as part of regular accounting duties• Conduct timely reconciliation of monthly vendor statements• Utilize organizational and analytical skills to identify and resolve any discrepancies• Maintain vendor files in an organized and accessible manner• Apply appropriate codes to invoices for accurate record-keeping• Process expense reports and ensure accurate data entry• Communicate in a detail-oriented manner with vendors and respond promptly to inquiries• Utilize software tools such as Microsoft Excel and SAP for effective account reconciliation and invoice processing.

Accounting Clerk We are offering an exciting opportunity for an Accounting Clerk in Lowell, Massachusetts. As an integral part of our team, you will be responsible for managing customer service inquiries, coordinating with various departments to solve problems, and maintaining our backlog to reflect customer requirements. Your role will also involve order management, including new orders, return orders, and sample orders. Responsibilities: • Efficiently process customer service inquiries with accuracy and completeness • Collaborate with the product line manager to process requests for quotations • Execute order management tasks, such as handling new orders, return orders, sample orders, credits, and debits • Regularly update and maintain backlog to meet customer requirements • Manage all expedite requests and handle customer complaints, escalating when necessary • Actively coordinate with different departments to resolve issues and problems • Exercise good judgment within defined practices and procedures to determine appropriate action • Foster relationships and build trust within the company and with our customers.

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