<p>We are looking for a detail-oriented Data Entry Clerk in Nashua, New Hampshire. In this role, you will play a key part in supporting accounts receivable operations by accurately processing and posting payments. This is a Contract to permanent position ideal for candidates who thrive in a structured, fast-paced environment and have strong organizational skills.</p><p><br></p><p>Responsibilities:</p><p>• Accurately process and post payments, including checks, electronic transfers, and credit card transactions, to designated accounts.</p><p>• Perform precise data entry tasks using a 10-key system to update payment and account details.</p><p>• Maintain comprehensive and well-organized records of payment transactions for reconciliation and reporting purposes.</p><p>• Collaborate with team members to investigate and resolve discrepancies or issues related to payment postings.</p><p>• Follow established procedures to ensure compliance and accuracy within accounts receivable processes.</p><p>• Utilize Microsoft Excel to manage and analyze payment data efficiently.</p><p>• Organize and file financial documents to facilitate easy access and secure storage.</p><p>• Operate scanning equipment to digitize records and improve accessibility.</p><p>• Communicate effectively with internal teams to support seamless operations.</p>
We are looking for an Administrative Coordinator to provide onsite support for a short-term Contract assignment in Waltham, Massachusetts. This position will help keep conference-related activities organized by assisting with attendee communications, administrative tasks, and day-to-day coordination for the internal team. The ideal candidate is adaptable, attentive to detail, and comfortable handling a mix of customer service and data entry responsibilities in a fast-paced environment.<br><br>Responsibilities:<br>• Provide administrative support for conference preparation and onsite coordination activities<br>• Respond to incoming questions from attendees and staff with clear, attentive customer service<br>• Assist with registration processes and help ensure participant information is handled accurately<br>• Enter and update data in spreadsheets while maintaining strong attention to detail<br>• Support the internal team with a variety of operational and administrative tasks as needs change<br>• Help organize materials, schedules, and general logistics tied to event support<br>• Maintain accurate records and follow up on outstanding administrative items in a timely manner
<p>We are looking for a detail-oriented Accounting Clerk on a contract basis in Methuen, Massachusetts. In this role, you will be responsible for ensuring the accuracy of financial data and supporting essential accounting processes. This is a great opportunity to contribute to a dynamic environment while sharpening your accounting skills.</p><p><br></p><p>Responsibilities:</p><p>• Accurately input and manage financial data in accounting systems, spreadsheets, and databases.</p><p>• Perform account reconciliations for bank statements, invoices, and vendor accounts to verify accuracy.</p><p>• Utilize Microsoft Excel to create, update, and maintain spreadsheets for financial tracking and reporting.</p><p>• Assist in the preparation of financial documents, including invoices, purchase orders, and expense reports.</p><p>• Organize and maintain financial records and filing systems to ensure easy accessibility.</p><p>• Collaborate with internal departments and external vendors to address discrepancies and respond to financial inquiries.</p><p>• Provide support during month-end closing processes by ensuring all financial data is correctly entered and reconciled.</p><p>• Ensure compliance with company policies and relevant financial regulations when recording data.</p><p>• Offer general administrative assistance to the finance team as needed.</p>
We are looking for a detail-oriented Administrative Assistant to support daily office operations in Boston, Massachusetts. This is a Contract position suited for someone who communicates clearly, stays organized, and can manage a steady flow of administrative tasks. The role involves front-desk support, phone coverage, record maintenance, and accurate data handling while helping the office run efficiently.<br><br>Responsibilities:<br>• Manage incoming calls, direct inquiries appropriately, and provide courteous front-line support to visitors and staff.<br>• Maintain organized office records, update administrative documents, and ensure information is entered accurately into internal systems.<br>• Perform a range of general clerical duties, including filing, scheduling, correspondence support, and document preparation.<br>• Welcome guests and handle reception activities in a courteous and organized manner to create a positive office experience.<br>• Assist with day-to-day office coordination by monitoring administrative needs and helping keep workflows on track.<br>• Review data for completeness and accuracy before entering or updating records to support reliable reporting and documentation.
<p>We are looking for an Accounting Clerk to support daily financial operations for a metal fabrication company in Chelmsford, Massachusetts. This Long-term Contract-to-Hire opportunity is ideal for someone who enjoys keeping records accurate, organized, and up to date while contributing to both accounting and administrative workflows. The role will focus on core bookkeeping activities, accounts payable coordination, and additional support across receivables and contract documentation. Success in this position requires attention to detail, comfort with routine financial tasks, and the ability to respond effectively to shifting office needs.</p><p><br></p><p>Responsibilities:</p><p>• Maintain financial records through accurate data entry, account balancing, and routine bookkeeping updates.</p><p>• Oversee accounts payable activities by reviewing invoices, preparing payments, and corresponding with vendors to resolve routine questions.</p><p>• Provide secondary support for accounts receivable by recording incoming payments and monitoring open customer balances.</p><p>• Assist with limited collection follow-up to help address overdue accounts when needed.</p><p>• Help process contracts and keep associated files complete, current, and easy to retrieve.</p><p>• Organize accounting and administrative documentation to support accuracy, compliance, and efficient record access.</p><p>• Contribute to general office and finance-related assignments as priorities change.</p>
We are looking for a detail-oriented Billing Analyst to support utility billing operations in Massachusetts. This is a long-term contract opportunity suited for someone who brings strong analytical judgment, a collaborative mindset, and the ability to manage sensitive account information with accuracy. The person in this role will help establish and validate newly billed water and sewer accounts, work closely with internal partners to confirm account details, and provide dependable support during a high-volume billing period.<br><br>Responsibilities:<br>• Review property and account records to identify billing gaps and prepare water and sewer accounts for initial invoicing.<br>• Create and update customer billing profiles in Munis while maintaining accurate account and service information.<br>• Coordinate with treasury and other internal stakeholders to verify ownership, balances, and account status before bills are issued.<br>• Support the rollout of first-time bills for a large group of accounts and track activity according to required timelines.<br>• Investigate discrepancies in billing data, resolve account issues, and document findings with a high degree of care.<br>• Respond to customer and internal inquiries related to charges, account setup, and billing history in a thorough and organized manner.<br>• Perform data entry and accounts receivable support tasks to help maintain complete and reliable financial records.<br>• Contribute positively to the onsite team environment by communicating clearly, staying organized, and assisting where needed during peak workloads.
We are looking for an Administrative Assistant to support daily office operations in Revere, Massachusetts. This Long-term Contract position is ideal for someone who enjoys keeping administrative workflows organized, providing attentive front-desk support, and handling a high volume of communication with accuracy and efficiency. The role requires strong attention to detail, a service-minded approach, and the ability to manage routine office tasks while maintaining a welcoming and productive environment.<br><br>Responsibilities:<br>• Manage day-to-day clerical activities to help the office run smoothly and efficiently.<br>• Answer incoming calls courteously, direct inquiries to the appropriate contacts, and relay messages accurately.<br>• Welcome visitors and provide courteous front-desk support while maintaining an organized reception area.<br>• Enter, update, and verify information in office records and databases with a high level of accuracy.<br>• Prepare, organize, and maintain administrative documents, files, and general correspondence.<br>• Coordinate routine office support tasks such as scheduling, document handling, and internal communication follow-up.<br>• Assist team members with general administrative needs and ensure requests are completed in a timely manner.
<p>We are looking for an organized Receptionist to support daily office operations. This position is ideal for someone who communicates clearly, manages multiple priorities well, and enjoys creating a smooth experience for visitors and callers. The role combines front-desk support, clerical coordination, and accurate record handling to keep the office running efficiently.</p><p><br></p><p>Responsibilities:</p><p>• Manage incoming phone calls, direct inquiries to the appropriate contacts, and provide courteous assistance to callers.</p><p>• Welcome visitors and maintain a detail-focused front-office presence while supporting day-to-day reception activities.</p><p>• Prepare, update, and organize records, forms, and other administrative documents with strong attention to detail.</p><p>• Enter and maintain information in office systems accurately to support reporting and general operations.</p><p>• Coordinate routine clerical tasks such as filing, scheduling, correspondence, and document distribution.</p><p>• Monitor office workflows and assist with general administrative needs to help maintain an efficient work environment.</p>
We are looking for an organized Administrative Assistant to support daily office operations in Cambridge, Massachusetts. This Contract position is ideal for someone who enjoys creating structure, managing front-office activities, and providing responsive administrative support. The role will involve handling communications, maintaining accurate records, and helping the team stay efficient in a fast-paced office environment.<br><br>Responsibilities:<br>• Welcome visitors and provide attentive front-desk support while creating a positive office experience.<br>• Manage incoming phone calls, direct inquiries to the appropriate contacts, and relay messages accurately and promptly.<br>• Perform a range of administrative tasks to keep office operations running smoothly and efficiently.<br>• Enter, update, and maintain information in company records with a high degree of accuracy and attention to detail.<br>• Coordinate routine clerical activities such as filing, document preparation, and general office organization.<br>• Support team members with day-to-day administrative requests and help prioritize urgent tasks as needed.
<p>We are looking for an organized and detail-focused Office Manager to support daily business operations in Rowley, Massachusetts. This contract-to-permanent opportunity is ideal for someone who can balance accounting and project support. The person in this role will help keep the office running smoothly by overseeing essential processes, maintaining accurate documentation, and serving as a reliable point of contact for internal teams and external partners.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate day-to-day office activities to ensure an efficient, organized, and well-structured work environment.</p><p>• Process billing records, prepare invoices, and support both incoming and outgoing payment activities with accuracy and timeliness.</p><p>• Maintain financial documentation related to accounts payable and accounts receivable, ensuring records are current and properly organized.</p><p>• Enter, update, and verify operational and project-related data within company systems and spreadsheets.</p><p>• Provide administrative support through scheduling, correspondence, file management, and general office coordination.</p><p>• Monitor project progress, track status updates, and help maintain visibility into deadlines, deliverables, and outstanding items.</p><p>• Work with vendors to manage communications, coordinate services, and help resolve routine issues related to office and project needs.</p><p>• Oversee office supply inventory, place replenishment orders, and ensure essential materials are consistently available.</p><p>• Support front desk and reception-related tasks by assisting visitors, answering calls, and directing inquiries appropriately.</p>
<p>We are looking for a detail-oriented Administrative Assistant to support daily office operations in Barrington, New Hampshire on a Part-Time basis. This Long-term Contract position is ideal for someone who enjoys keeping administrative processes organized, communicating effectively with callers and visitors, and ensuring records are maintained accurately. The role offers an opportunity to contribute to a busy office environment by handling a range of clerical and front-desk responsibilities with consistency and care.</p><p><br></p><p>Responsibilities:</p><p>• Manage day-to-day administrative tasks to help the office run smoothly and efficiently.</p><p>• Respond to incoming phone calls, direct inquiries appropriately, and provide courteous assistance to callers.</p><p>• Welcome visitors and handle front-desk activities in a courteous and organized manner.</p><p>• Enter, update, and maintain records with a high level of accuracy and attention to detail.</p><p>• Prepare, organize, and file documents to support office operations and team needs.</p><p>• Coordinate routine office communications and assist with general clerical support as needed.</p>
We are looking for an organized Administrative Assistant to support daily office operations. This long-term contract position is ideal for someone who enjoys creating order, communicating clearly, and keeping administrative tasks on track. The role will serve as a key point of contact for incoming calls, front-desk activity, and routine clerical support while helping the team maintain accurate records and efficient workflows.<br><br>Responsibilities:<br>• Manage front-desk coverage by greeting visitors, directing inquiries, and creating a welcoming first impression for the office.<br>• Handle incoming phone calls promptly, route messages to the appropriate team members, and respond to routine questions with accuracy and courtesy.<br>• Perform a range of administrative support duties, including filing, document preparation, scheduling assistance, and general office coordination.<br>• Enter and update information in company systems with a high level of accuracy to help maintain complete and reliable records.<br>• Support day-to-day office operations by organizing materials, tracking routine tasks, and helping ensure administrative processes run smoothly.<br>• Maintain orderly electronic and paper files so important information can be retrieved quickly when needed.<br>• Assist with receptionist-related activities, including monitoring shared spaces and helping visitors or staff with basic administrative needs.
We are looking for a highly organized Office Coordinator to support daily operations and provide executive-level assistance in Providence, Rhode Island. This Long-term Contract position is ideal for someone who can manage shifting priorities, maintain a well-run office environment, and contribute to both administrative and event-related needs. The role requires strong attention to detail, sound judgment, and a proactive approach to supporting leadership and internal workflows.<br><br>Responsibilities:<br>• Oversee routine office and facility coordination to help maintain an organized, efficient, and detail-focused workplace.<br>• Prepare and format engagement-related documents and correspondence with a high degree of accuracy and consistency.<br>• Provide direct administrative support to the president, including scheduling, meeting coordination, and follow-up on key tasks.<br>• Enter, organize, and validate data while producing reports for review and operational tracking.<br>• Coordinate logistics and on-site activities for scheduled events, serving as a point person on the day of execution.<br>• Assist with calendar management and executive meeting preparation to ensure leadership stays aligned on priorities.<br>• Handle a variety of administrative assignments and adapt quickly as business needs shift across the office.<br>• Review documents and internal materials carefully to ensure completeness, accuracy, and quality.
We are looking for an Administrative Coordinator to support daily office operations and deliver responsive service to clients and internal team members. This is a Contract position suited for someone who is organized, proactive, and comfortable balancing multiple priorities in a busy, detail-focused setting. The ideal candidate will help maintain efficient scheduling, coordinate administrative activities, and contribute to a positive experience for both customers and staff.<br><br>Responsibilities:<br>• Coordinate day-to-day administrative activities to keep office operations running smoothly and efficiently.<br>• Support team members by organizing schedules, managing calendars, and assisting with client-related follow-up.<br>• Handle inbound and outbound calls courteously, providing helpful information and ensuring timely communication with customers.<br>• Prepare, update, and maintain accurate records, documents, and data entries across internal systems.<br>• Assist with scheduling appointments, tracking service needs, and helping the team stay aligned on priorities and deadlines.<br>• Deliver attentive customer service that strengthens client relationships and supports overall business growth.<br>• Collaborate with office and field personnel to ensure administrative processes are completed accurately and in accordance with company standards.
We are looking for an Office Manager to oversee daily administrative operations and keep the office running efficiently. This role supports staff coordination, communication, scheduling, and workplace organization while helping maintain a detail-oriented and welcoming environment. The ideal candidate brings strong administrative judgment, attention to detail, and the ability to manage multiple priorities with consistency and discretion.<br><br>Responsibilities:<br>• Direct daily office activities to ensure smooth workflows, organized operations, and timely completion of administrative tasks.<br>• Maintain and improve office procedures, filing methods, and internal processes that support an efficient work environment.<br>• Monitor inventory levels for workplace materials, place supply orders, and coordinate servicing or replacement of office equipment as needed.<br>• Organize incoming and outgoing mail, deliveries, and general office communications to keep information moving accurately and on schedule.<br>• Manage calendars, reserve meeting times, prepare meeting materials, and coordinate logistics for staff meetings and other office gatherings.<br>• Keep Salesforce records current and accurate by reviewing data entries and updating information in a timely manner.<br>• Provide administrative support to department coordinators and team members, including follow-up on recurring reporting needs and office priorities.<br>• Assist with employee onboarding by helping schedule orientation activities, preparing materials, and supporting a positive onboarding experience.<br>• Welcome visitors courteously, answer incoming calls, and direct questions or requests to the appropriate staff members.<br>• Coordinate office coverage and internal communications while helping track weekly accountability items such as timecard issues, ratings, grades, and related staff reporting.
We are looking for a dependable Part-Time Administrative Assistant to support daily office operations. This Long-term Contract position is ideal for someone who is organized, detail-oriented, and comfortable handling front-office tasks while keeping administrative records accurate and up to date. The role involves managing communications, assisting with routine clerical work, and helping maintain an efficient and welcoming office environment.<br><br>Responsibilities:<br>• Manage incoming phone calls and direct inquiries to the appropriate staff members in a courteous and timely manner.<br>• Perform a range of clerical support activities, including filing, document preparation, and general office coordination.<br>• Enter and maintain information in office records and databases with a strong focus on accuracy and completeness.<br>• Welcome visitors and provide front-desk support to ensure a welcoming and positive first impression.<br>• Assist with scheduling, correspondence, and other day-to-day administrative tasks that keep operations running smoothly.<br>• Organize and update office documents so that files remain accessible, current, and well maintained.
We are looking for a detail-oriented Audit Support specialist to join a contract assignment supporting investment management operations in Boston, Massachusetts. In this role, you will help process and organize tax return information for a large portfolio of low-income housing tax credit properties, ensuring data is entered accurately and consistently. This opportunity is well suited for candidates with a background in finance or accounting who can learn quickly, manage deadlines, and contribute effectively in a fast-moving environment.<br><br>Responsibilities:<br>• Complete a short-term contract engagement focused on seasonal tax return support for the investment management team.<br>• Participate in initial training to learn internal workflows, data mapping standards, and required input procedures.<br>• Review tax return schedules for assigned properties and enter key financial information into the company’s proprietary platform.<br>• Maintain a high level of accuracy while processing large volumes of financial and tax-related data within established timelines.<br>• Partner with team members to clarify missing details, resolve discrepancies, and escalate questions when needed.<br>• Support the timely handling of reporting materials related to low-income housing tax credit investments.<br>• Follow established quality standards and documentation practices throughout the data entry and review process.
We are looking for an Administrative Assistant to support a Risk Services team in Boston, Massachusetts. This Contract position is ideal for someone who excels in a fast-paced administrative environment and enjoys delivering responsive, high-quality service to internal and external stakeholders. The role centers on document coordination, inbox management, record accuracy, and timely communication across a high volume of requests.<br><br>Responsibilities:<br>• Oversee the preparation, review, and distribution of Certificates of Insurance while maintaining accuracy and completeness.<br>• Monitor shared departmental mailboxes, prioritize incoming inquiries, and provide prompt, attentive responses or route requests to the appropriate contacts.<br>• Serve as a key point of contact for stakeholders by addressing administrative questions and ensuring consistent follow-up on outstanding items.<br>• Coordinate with insurance brokers and related partners to obtain documentation, resolve issues, and keep requests moving efficiently.<br>• Maintain tracking logs, spreadsheets, and departmental records to support visibility into request status and deadlines.<br>• Perform detailed data entry and document management tasks to keep files organized and current.<br>• Track pending matters proactively and follow up with relevant parties to ensure timely completion.<br>• Provide general administrative support to the department, including handling service-related communications and assisting with office coordination tasks.
We are looking for an Operations Processor to support key financial and administrative workflows for a Contract position based in Lincoln, Rhode Island. In this role, you will help maintain accurate payment processing, resolve account-related issues, and support operational controls that reduce risk and improve efficiency. This opportunity is well suited for someone who is detail-oriented, organized, and comfortable working across invoice entry, accounts payable, and account resolution activities.<br><br>Responsibilities:<br>• Process vendor invoices with a high level of accuracy and ensure information is entered correctly into internal systems.<br>• Review and resolve account discrepancies by researching issues, coordinating with relevant parties, and following through to completion.<br>• Support accounts payable activities by validating documentation, tracking payment details, and helping maintain timely processing cycles.<br>• Monitor transactions and records for potential exceptions or irregularities and escalate concerns when needed to support risk management practices.<br>• Maintain organized operational documentation and update records to reflect completed actions, status changes, and supporting details.<br>• Work within Encompass and related tools to complete daily processing tasks and keep workflow information current.<br>• Communicate with internal teams and external contacts to obtain missing details, clarify invoice information, and address processing questions.
We are looking for a highly organized Office Coordinator to support daily administrative and front-desk operations. This Contract to Permanent opportunity is ideal for someone who thrives in a fast-moving environment, communicates effectively with visitors and callers, and maintains strong accuracy across multiple office tasks. The right candidate will bring solid technical ability, careful attention to detail, and a dependable approach to coordinating shipments, records, and office workflows.<br><br>Responsibilities:<br>• Manage front-desk activity by greeting visitors, directing inquiries, and creating a positive first impression for the office.<br>• Handle inbound phone calls and route messages efficiently while maintaining courteous and accurate communication.<br>• Track incoming and outgoing shipments using internal systems and ensure records remain current and complete.<br>• Confirm the receipt of equipment and materials by reviewing deliveries against documentation and updating inventory information.<br>• Maintain organized product and equipment inventory records to support availability, accountability, and operational accuracy.<br>• Perform a range of clerical and administrative duties, including data entry, document handling, and general office support.<br>• Adapt to changing priorities throughout the day and respond effectively to urgent requests or schedule adjustments.<br>• Support shipping workflow updates, including assisting with tracking activities as processes move between systems and platforms.
We are looking for a Weekend Intake Coordinator to support a busy healthcare intake function. This contract opportunity with potential for a permanent role is ideal for someone who is organized, responsive, and comfortable working in a fully onsite environment on weekends. In this role, you will help manage incoming client information, maintain accurate records, and support smooth coordination across home health operations.<br><br>Responsibilities:<br>• Receive and process new client referrals and intake documentation with accuracy and urgency.<br>• Review applications and supporting records to confirm completeness and align information for next-step coordination.<br>• Communicate with internal teams, clients, and partner providers to gather missing details and keep cases moving forward.<br>• Maintain up-to-date information in intake and healthcare systems while protecting data accuracy and confidentiality.<br>• Support weekend intake coverage by prioritizing requests, tracking status updates, and addressing time-sensitive needs.<br>• Coordinate with home health teams to help ensure services are set up efficiently and according to operational requirements.
<p>We are looking for an organized and proactive Office Manager to support daily business operations. This contract opportunity is ideal for someone who can balance administrative coordination with HR-related support and payroll assistance. The person in this role will help create an efficient office environment while contributing to employee lifecycle activities and essential back-office processes.</p><p><br></p><p>Responsibilities:</p><p>• Oversee day-to-day office operations to keep administrative workflows running smoothly and efficiently.</p><p>• Provide broad administrative support, including document preparation, scheduling, record maintenance, and general coordination tasks.</p><p>• Assist with HR administration by supporting employee onboarding, offboarding, and personnel documentation.</p><p>• Process payroll information accurately and on schedule while helping maintain organized compensation records.</p><p>• Support recruiting efforts by coordinating job postings, screening logistics, and interview scheduling.</p><p>• Help facilitate employee training activities by organizing materials, tracking participation, and assisting with follow-up tasks.</p><p>• Enter and update business data in internal systems with a high level of accuracy and attention to detail.</p><p>• Provide bookkeeping support through basic financial tracking, invoice organization, and record reconciliation assistance.</p><p>• Take on additional ad hoc assignments as business needs arise across office, HR, and administrative functions.</p>
We are looking for a Recruiter to join a team on a contract-to-permanent basis. This position is well suited for someone in recruiting who thrives in a fast-paced environment, can manage a large volume of open roles, and maintains accuracy across candidate records and hiring activity. The ideal candidate brings strong communication skills, a highly organized approach, and the ability to support full-cycle recruiting from sourcing through coordination and documentation.<br><br>Responsibilities:<br>• Manage the full recruitment process for a high volume of openings, from sourcing candidates through offer-stage support.<br>• Build and maintain candidate pipelines by using proactive sourcing strategies across appropriate channels.<br>• Screen applicants, evaluate qualifications, and coordinate next steps with hiring teams in a timely manner.<br>• Enter, update, and maintain recruiting data accurately within the applicant tracking system and related records.<br>• Communicate clearly with candidates, hiring managers, and internal stakeholders throughout the hiring process.<br>• Keep recruiting activity organized by tracking priorities, follow-ups, interview scheduling, and status updates.<br>• Review job-related information carefully to ensure accuracy, consistency, and attention to detail in all recruitment documentation.
<p>We are looking for a detail-oriented Customer Service Representative to support customers and internal teams from our Northborough, Massachusetts location. This role combines customer communication, order coordination, and record accuracy in a regulated environment, with a strong focus on timely service and dependable follow-through. The ideal candidate brings experience handling customer requests, processing orders, and maintaining organized documentation while working closely with sales, shipping, and operations.</p><p><br></p><p>Responsibilities:</p><p>• Build a strong understanding of company products, service workflows, order procedures, and quality standards to provide accurate support.</p><p>• Assist assigned customer accounts by answering questions related to products, order progress, shipment updates, and general service needs.</p><p>• Enter customer orders, quotations, invoices, and account details into company systems with a high level of accuracy and completeness.</p><p>• Confirm item availability, share expected delivery timelines, and communicate delays, backorders, or supply concerns to customers and internal partners.</p><p>• Review required prescriptions and supporting documents, ensuring records are complete and properly maintained.</p><p>• Handle product return requests, create return authorizations in line with company policy, and document all related activity.</p><p>• Record customer interactions, concerns, and resolutions thoroughly, addressing routine issues directly and escalating more complex matters when needed.</p><p>• Coordinate with sales, shipping, and operations teams to support accurate fulfillment and consistent customer service outcomes.</p><p>• For international account support, prepare shipments and manage export paperwork, customs documentation, freight coordination, and commercial invoice requirements for compliant delivery.</p><p>• Contribute to outreach efforts, special assignments, workspace organization, and departmental coverage as business needs require.Northborough</p>
<p>We are looking for an Sr Customer Service Rep to support customer-facing order and account activities for a busy operation in Lowell, Massachusetts. This role combines administrative precision with responsive service, ensuring requests, orders, and account-related transactions are handled accurately and on time. The ideal candidate brings strong accounting support experience, sound judgment, and the ability to work cross-functionally to resolve issues efficiently.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly and accurately to a large volume of customer inquiries, providing clear updates and dependable service.</p><p>• Prepare quotation requests by reviewing prior pricing records and partnering with product line leadership to confirm appropriate terms.</p><p>• Manage order activity from start to finish, including new purchases, returns, samples, credits, and debit transactions.</p><p>• Update and monitor open order backlogs to align with customer expectations and address urgent delivery changes as needed.</p><p>• Investigate customer concerns, resolve routine issues directly, and escalate more complex matters to the appropriate teams.</p><p>• Work closely with internal departments to identify solutions, remove obstacles, and keep transactions moving smoothly.</p><p>• Apply established procedures and practical judgment to determine the right course of action in day-to-day situations.</p><p>• Foster strong working relationships with customers and colleagues to build confidence, trust, and effective communication.</p>