<p>The AV Account Manager will also be responsible for opportunity management, reporting to the SVP of Sales. He/she is expected to independently and actively seek new clients. While referrals are common, Account Managers are responsible for "filling the sales funnel" on their own and are held accountable for their own prospecting and sales efforts.</p><p>Notwithstanding the independence for prospecting and sales, Account Managers work collaboratively with each other as well as with Marketing, Operations, Finance and other teams to facilitate being able to deliver comprehensive solution proposals to the potential client.</p><p>Primary functions of the AV Account Manager include but are not limited to:</p><p>• Pursue audio visual integration business opportunities for AVX within enterprise corporate space, as well as other potential growth markets. This is accomplished through cold or referred sales calls and meetings, active networking and inquiry, etc.</p><p>• Identify client needs, select appropriate products and solutions to meet or exceed those needs, and propose solutions for client. Deliver and perform follow up activities as needed.</p><p>• Cultivate client relationships by being both responsive and proactive with the client’s key stakeholders.</p><p>• Input customer information into the organization’s client management platform to ensure accurate records and efficient communication between sales staff and company departments.</p><p>• Update sales funnel records (sales stages such as lead follow up, quoting, order processing, etc.) in organization’s client management platform to ensure and report on up-to-date sales forecasts/projections.</p><p>• Document orders accurately to best enable logistics and follow up to ensure timely and effective processing. Collaborate with team for alternative plans if necessary.</p><p>• Working collaboratively others, identify alternative solutions for the client should original ideas/products/solutions not be available.</p><p>• Working collaboratively with service teams, help identify new products/solutions for previous clients who may be facing obstacles due to products obsolescing.</p><p>Account Managers are often required to meet with potential or current clients out of the office, so they are expected to have reliable and business appropriate transportation, proof of valid driver's license and insurance, and a clean driving record.</p><p>Requires pre-employment drug testing, criminal background screening and reference checking; successful candidates will have satisfactory results in all three of those areas.</p><p>If you want to be a part of this dynamic industry and build your career with a company worthy of your talent, the Senior VP of Sales would love to meet you!</p><p><br></p><p><br></p>
We are looking for a meticulous and dependable Deployment Technician to join our team in Mendota Heights, Minnesota. This contract position focuses on supporting mobile device configurations, particularly Android tablets, while ensuring seamless setup and deployment processes. The role requires adaptability, teamwork, and occasional flexibility for early or late shifts.<br><br>Responsibilities:<br>• Configure and deploy Android tablets and other mobile devices according to detailed instructions.<br>• Perform repetitive setup tasks with precision and efficiency.<br>• Collaborate with team members to ensure smooth operations during deployments.<br>• Provide support during early morning or late evening shifts as required.<br>• Travel locally to deployment sites, ensuring reliable transportation is available.<br>• Assist in troubleshooting and resolving issues with mobile devices.<br>• Follow safety guidelines and procedures during all tasks.<br>• Maintain clear and effective communication with team members and stakeholders.
<p>We are looking for an experienced Epicor ERP Integration Manager. In this role, you will lead the design, development, and maintenance of integrations between Epicor ERP systems and external platforms, ensuring efficient and seamless data exchange. </p><p><br></p><p>Responsibilities:</p><p>• Design, develop, test, and implement integrations between Epicor ERP systems (Epicor 10 or later) and third-party platforms using RESTful APIs and structured data formats.</p><p>• Collaborate with stakeholders to gather requirements, define technical specifications, and translate business needs into scalable integration solutions.</p><p>• Develop and maintain customizations, business process management (BPMs), and Epicor extension logic to support data flows and external connectivity.</p><p>• Ensure real-time or batch-based data synchronization with external systems, such as financial platforms, using Epicor tools and custom scripting.</p><p>• Document integration processes, prepare test data, and implement effective error-handling and debugging strategies.</p><p>• Support business unit migrations to Epicor, aligning integration points and optimizing business process touchpoints.</p><p>• Provide technical guidance and training to internal teams on Epicor APIs, integration strategies, and data architecture.</p><p>• Troubleshoot and resolve issues related to system integrations, ensuring reliability and performance.</p><p>• Collaborate on cross-functional IT initiatives to enhance enterprise-wide integration capabilities.</p>
We are looking for an experienced Desktop Support Analyst to join our team on a long-term contract basis. This position is based onsite in Shoreview, Minnesota, and involves providing advanced desktop support for corporate users, including executives, and remote employees. You will play a critical role in ensuring seamless deployment, maintenance, and troubleshooting of hardware and software systems.<br><br>Responsibilities:<br>• Deploy and configure Windows and iOS laptops at the corporate campus to ensure smooth operations.<br>• Deliver prompt technical support to executive staff and administrators, addressing urgent IT needs.<br>• Provide maintenance and troubleshooting for audio/visual equipment across conference rooms and individual workspaces.<br>• Collaborate with both onshore and offshore teams to support deployment processes and operations.<br>• Manage hardware disposal activities in compliance with organizational standards.<br>• Respond to incidents and resolve technical issues efficiently to minimize downtime.<br>• Utilize Microsoft SCCM for desktop imaging and deployment tasks.<br>• Maintain and update Active Directory accounts as part of user support and system management.
<p>We are looking for a skilled Desktop Support Analyst to join our team. In this role, you will provide essential technical support to ensure employees have access to the tools and systems they need to excel. This position offers an opportunity to work on diverse IT infrastructure and network projects while delivering exceptional service to internal users.</p><p><br></p><p>Responsibilities:</p><p>• Install, configure, and troubleshoot computers, printers, and mobile devices to ensure optimal performance.</p><p>• Respond to help desk tickets promptly and resolve issues within established service level agreements.</p><p>• Monitor IT systems for user-impacting problems and assist in identifying root causes.</p><p>• Participate in infrastructure, network, and security-related projects under the guidance of the Network Administrator.</p><p>• Collaborate with external vendors to address and resolve technical challenges.</p><p>• Adhere to organizational best practices and standard operating procedures for system provisioning, monitoring, and incident management.</p><p>• Provide after-hours support to address urgent technical issues as needed.</p><p>• Deliver efficient and friendly IT assistance to internal users, ensuring their technical needs are met.</p><p>• Educate employees on commonly used applications and promote cybersecurity best practices.</p>
We are seeking a ServiceNow Support Specialist to assist with managing and resolving user inquiries via the ServiceNow platform. Key Responsibilities: Respond to and resolve ServiceNow tickets related to training inquiries Troubleshoot platform issues and escalate complex problems Provide guidance on ServiceNow usage Support administrative tasks such as printing/shipping materials and coordinating room logistics Top 3 Requirements: Proven experience using ServiceNow (SNOW) Strong sense of urgency and responsiveness Excellent communication skills Ideal Candidate: A detail-oriented, customer-focused detail oriented with a background in IT service management tools and a proactive approach to problem-solving.
