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2 results for Technology And It in Bloomington, MN
- Minneapolis, MN
- onsite
- Temporary
- 22 - 26 USD / Hourly
- We are looking for an IT Service Desk Analyst to join our team in Golden Valley, Minnesota on a contract basis. This role involves providing in-person Level 1 IT support in a dynamic environment where service excellence is a top priority. As part of the Global Shared Services Organization, you will play a key role in enhancing the employee experience through technical expertise and innovative solutions.<br><br>Responsibilities:<br>• Provide technical troubleshooting and support for laptop hardware, software, and audiovisual equipment in conference rooms.<br>• Research, assess, and resolve incidents and service requests efficiently.<br>• Deliver exceptional customer service while maintaining a customer-first mindset.<br>• Identify opportunities for process improvements to enhance operational efficiency and customer satisfaction.<br>• Manage escalations from external service providers to ensure timely resolution.<br>• Update standard operating procedures and service documentation to reflect current practices.<br>• Monitor and report on key performance metrics to maintain high-quality service standards.<br>• Collaborate cross-functionally to address technical challenges and improve processes.
- 2026-03-31T00:00:00Z
- Hamel, MN
- onsite
- Temporary
- 19 - 20 USD / Hourly
- <p>If you have experience working with servers, storage hardware, and enjoy troubleshooting, testing, and bringing equipment back to life, this is a great opportunity. This will be onsite in Hamel, Minnesota. </p><p><br></p><ul><li>Testing and refurbishing enterprise server & storage equipment</li><li>Troubleshooting hardware and ensuring quality standards</li><li>Working with inventory, data wiping, and asset processing</li><li>Supporting a team focused on delivering reliable refurbished solutions</li></ul><p><br></p>
- 2026-04-06T00:00:00Z