<p>We are seeking a Customer Service Specialist to provide exceptional support to customers by answering inquiries, resolving issues, and ensuring a positive experience across phone, email, and chat channels. The ideal candidate is a strong communicator, problem solver, and team player who thrives in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><ul><li>Provide administrative support for day-to-day business operations</li><li>Assist with the contract process, including documentation and follow-up</li><li>Handle customer service inquiries and resolve issues in a professional manner</li><li>Send follow-up emails and maintain clear communication with customers and internal teams</li><li>Enter and update data in Excel, including working with columns, rows, and spreadsheets</li><li>Navigate and use various software systems efficiently</li><li>Maintain accurate records and ensure timely completion of assigned tasks</li></ul><p><br></p><p><br></p>
<p>We are seeking a Customer Support Specialist to provide exceptional service to customers by answering inquiries, resolving issues, and ensuring a positive customer experience. This role delivers responsive customer service while resolving inquiries and documenting interactions accurately.</p><p><br></p><p>Responsibilities:</p><p>• Respond to customer inquiries via phone, email, and chat</p><p>• Resolve issues and document outcomes in CRM systems</p><p>• Escalate complex issues to internal teams</p><p>• Identify service trends and improvement opportunities</p><p><br></p>
<p>Our company is seeking a highly organized and detail-oriented Events Specialist<strong> </strong>to plan, coordinate and execute a variety of internal and external events. This role will manage event logistics, vendor relationships, budgets, timelines and on-site support to ensure successful event delivery. This position is onsite Monday to Friday 8 am to 5 pm.</p><p><br></p><p>Responsibilities:</p><ul><li>Plan and execute events, including meetings, conferences, trade shows, webinars and client-facing programs. </li><li>Coordinate venues, catering, transportation, lodging, technology and event materials. </li><li>Manage event calendars, project timelines and budgets. </li><li>Work with internal stakeholders and external vendors to ensure all event requirements are met. </li><li>Oversee registration processes, attendee communications and post-event follow-up. </li><li>Support on-site event execution and troubleshoot issues as they arise. </li><li>Track event performance and gather feedback to improve future programs. </li></ul><p><br></p>