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3 results for Learning Specialist in Baltimore, MD

Collections Specialist

Fairfax, VA
onsite
Temporary to Hire
17.4135 - 20.163 USD / Hourly
We are looking for a Collections Specialist to join our team in Fairfax, Virginia in a Contract to Permanent role. This position is ideal for someone who is confident managing customer accounts, resolving outstanding balances, and maintaining clear communication across a high-volume collections environment. The role is fully in-office and offers an opportunity to contribute to both consumer and commercial collections efforts while supporting long-term account health. Responsibilities: • Manage a portfolio of consumer and commercial accounts to follow up on overdue balances and secure timely payment. • Contact customers by phone and email to discuss past-due invoices, clarify account status, and negotiate appropriate repayment arrangements. • Review billing records and account activity to identify discrepancies, research issues, and support accurate collection efforts. • Maintain detailed documentation of collection activity, payment commitments, disputes, and account resolutions in internal records. • Collaborate with team members and leadership to prioritize aging accounts and improve overall recovery performance. • Monitor payment trends and escalate complex or unresolved accounts when additional action is needed. • Support billing and collections workflows by ensuring follow-up tasks are completed accurately and within established timelines.
2026-09-18T00:00:00Z

Collections Specialist

Baltimore, MD
onsite
Temporary to Hire
22.74 - 25.02 USD / Hourly
We are looking for a Collections Specialist to join a organization in Baltimore, Maryland. This contract opportunity with potential for a permanent position is ideal for someone who brings strong business-to-business collections experience and a customer-centered approach to resolving receivables issues. The role supports accounts receivable activities connected to newly onboarded clients and acquired accounts, with a focus on accurate billing, timely payment resolution, and a smooth post-invoice experience. You will work closely with internal partners to remove payment obstacles, strengthen account transitions, and help improve overall collection outcomes. Responsibilities:• Oversee a portfolio of receivables related to customer accounts, ensuring outstanding balances are addressed efficiently.• Communicate with customers by phone and other channels to discuss delinquent invoices, clarify account concerns, and guide issues toward resolution with professionalism.• Arrange and record payment plans or negotiated settlements when appropriate, balancing collection goals with a positive customer experience.• Investigate billing disputes, legacy account concerns, and other barriers to payment, then drive follow-up actions to support timely collections.• Maintain detailed records of customer interactions, commitments, dispute activity, and resolution steps within internal receivables and CRM systems.• Support unapplied cash research by identifying unmatched payments and coordinating with internal stakeholders to reconcile account activity.• Escalate complex or high-risk accounts with clear documentation, status updates, and practical recommendations for next steps.• Share observations from account activity to help improve onboarding practices, billing accuracy, and future accounts receivable performance.
2026-09-17T00:00:00Z

AP Specialist

Arlington, VA
onsite
Permanent / Full Time
75000 - 95000 USD / Yearly
We are seeking a detail-oriented Accounts Payable Vendor Specialist to support vendor onboarding, supplier maintenance, and AP operations in a fast-paced environment. This role will serve as a key point of contact for vendors and internal stakeholders, ensuring vendor records are accurate, compliant, and set up efficiently to support timely invoice processing and payments. Responsibilities: <ul><li>Communicate with vendors regarding onboarding, account maintenance, and payment-related inquiries. </li><li>Process new vendor setup requests and maintain vendor records within company systems. </li><li>Review and validate vendor documentation, including tax forms and banking information. </li><li>Coordinate vendor updates such as address changes, payment terms, and banking changes. </li><li>Support invoice processing activities and ensure accurate data entry. </li><li>Respond to inquiries from vendors and internal departments in a detail oriented and timely manner. </li><li>Collaborate with Procurement, Accounting, and Operations teams to resolve vendor-related issues. </li><li>Maintain organized documentation and support compliance with company policies and internal controls. </li><li>Assist with reporting, reconciliations, and other AP-related administrative tasks as needed.</li></ul>
2026-09-03T00:00:00Z