<p>For our client, we are seeking a Systems Engineer to support the design, implementation, administration, and maintenance of enterprise IT infrastructure. This individual will be responsible for ensuring system reliability, security, performance, and availability across physical, virtual, and cloud-based environments.</p>
We are looking for an experienced IT Systems Director to lead the evolution of our business systems environment in Atlanta, Georgia. This role will shape a more efficient, scalable technology foundation by improving system structure, strengthening data reliability, and aligning tools with operational goals. The ideal candidate brings strong expertise in Smartsheet, database strategy, and cross-functional collaboration, along with the ability to turn business needs into practical technical solutions.<br><br>Responsibilities:<br>• Direct the redesign of the organization’s Smartsheet environment to create a cleaner, more scalable framework that supports long-term growth.<br>• Oversee the configuration and governance of Smartsheet assets, including dashboards, workflows, reports, forms, automations, and user permissions.<br>• Define data standards and control practices that improve accuracy, consistency, and accountability across critical business information.<br>• Collaborate with department leaders to assess operational needs and translate them into effective systems, reporting structures, and process improvements.<br>• Lead database planning, implementation, and ongoing optimization across core platforms to support dependable reporting and decision-making.<br>• Manage integrations between Smartsheet and other essential business applications, including finance, billing, and asset-related systems.<br>• Reduce manual work by identifying automation opportunities, removing duplicate data, and improving system connectivity.<br>• Oversee third-party IT vendors and managed service providers to ensure strong support for infrastructure, Microsoft systems, access controls, and cybersecurity operations.<br>• Guide system enhancements, testing, documentation, user training, and data migration efforts to support adoption and operational continuity.<br>• Serve as a strategic advisor to senior leadership on technology investments, system scalability, and information management priorities.
<p>For our client, we are seeking an experienced Database Administrator to manage, maintain, secure, and optimize enterprise database environments. This individual will be responsible for database performance, availability, backup and recovery, troubleshooting, and supporting application teams with database-related initiatives.</p>
<p><strong>Overview</strong></p><p>We are seeking a hands-on <strong>ServiceNow Administrator</strong> to optimize and enhance our client's ServiceNow environment. This role will focus on reducing a backlog of platform issues and enhancement requests, improving platform functionality, strengthening CMDB data integrity, and supporting API-based integrations. The ideal candidate is a technical problem-solver who can independently troubleshoot issues, implement configuration changes, resolve data and integration challenges, and drive measurable improvements across the platform. This is a highly hands-on role requiring direct work within ServiceNow rather than project coordination alone.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Own and reduce the ServiceNow backlog by troubleshooting and resolving platform issues, configuration requests, and enhancement opportunities.</li><li>Analyze existing configurations, workflows, and processes to identify inefficiencies and implement platform improvements.</li><li>Administer and optimize core ServiceNow ITSM modules, including Incident, Problem, Change, Request, Knowledge, and Service Catalog.</li><li>Configure and maintain forms, fields, UI Policies, UI Actions, Catalog Items, workflows, automations, roles, permissions, ACLs, and security settings.</li><li>Improve the accuracy, consistency, and reliability of the CMDB by resolving data quality issues, maintaining CI relationships, and supporting ongoing configuration management practices.</li><li>Troubleshoot and support data imports, synchronization processes, and integration-related issues impacting CMDB and platform data.</li><li>Maintain and support ServiceNow integrations, including hands-on troubleshooting of REST and SOAP APIs, authentication, connectivity, data mapping, and data exchange issues.</li><li>Configure, test, and validate integrations with external systems, collaborating with developers when custom development is required.</li><li>Create and maintain reports, dashboards, and operational metrics to improve platform visibility and performance monitoring.</li><li>Support platform upgrades, patches, testing, releases, and ongoing technical support for internal stakeholders.</li></ul>