We are looking for an experienced Systems Engineer to join our team in Lawrenceville, Georgia. This role requires a strong background in Citrix technologies, cloud solutions, and Azure Virtual Desktop. The ideal candidate will bring a hands-on approach while also contributing at a senior level to support infrastructure and cloud integration efforts.<br><br>Responsibilities:<br>• Lead the design, implementation, and maintenance of Citrix environments, including Desktop/App, Cloud, and Netscalers.<br>• Manage and optimize Azure Virtual Desktop solutions to enhance system performance and scalability.<br>• Collaborate with IT staff and contractors to ensure seamless infrastructure operations within a robust technical environment.<br>• Oversee Active Directory and Azure Active Directory configurations, ensuring security and reliability.<br>• Administer and troubleshoot Microsoft Windows Server environments to maintain system efficiency.<br>• Integrate Microsoft Exchange services into existing infrastructure, ensuring smooth communication and data management.<br>• Provide strategic guidance and technical expertise to improve cloud integration and infrastructure processes.<br>• Participate in ongoing system assessments to identify areas for improvement and implement solutions.<br>• Act as a senior-level resource for troubleshooting and resolving complex system issues.<br>• Support the transition to a hybrid work setup after the initial onsite period.
We are seeking a Senior Security Systems Engineer to lead the design, implementation, and optimization of enterprise security solutions. This role will serve as a technical leader, driving security architecture decisions, mentoring entry level engineers, and ensuring the organization’s systems and data are protected against evolving threats. <br> Key Responsibilities Lead design and implementation of enterprise security architecture and systems Own and optimize security platforms (SIEM, EDR, IAM, firewalls, cloud security) Drive incident response and threat detection strategies Conduct advanced vulnerability management and system hardening Partner with cloud, infrastructure, and application teams to embed security controls Lead security assessments, audits, and compliance initiatives Develop security standards, policies, and best practices Mentor entry level engineers and provide technical leadership across teams
We are looking for an experienced Systems Administrator to join our team in Atlanta, Georgia. This Contract to permanent position involves managing a hybrid IT environment that includes both on-premises and cloud-based systems. The ideal candidate will independently oversee system maintenance, troubleshoot issues, and contribute to infrastructure upgrades and modernization efforts.<br><br>Responsibilities:<br>• Perform routine administration tasks for Windows and Linux-based systems.<br>• Manage and maintain virtualized infrastructure using platforms such as Oracle VM Manager, Hyper-V, and VMware.<br>• Monitor the performance, health, and availability of servers and applications.<br>• Troubleshoot and resolve issues related to infrastructure, applications, and networking.<br>• Apply system updates, patches, and security configurations to ensure a secure environment.<br>• Support backup, recovery, and disaster recovery processes to safeguard data.<br>• Participate in system migrations, upgrades, and efforts to modernize infrastructure.<br>• Maintain accurate and up-to-date documentation for system configurations and operational procedures.<br>• Collaborate with internal teams and vendors to address technical issues and implement improvements.<br>• Provide after-hours support as needed for maintenance windows or critical issues.
We are looking for a skilled Field Support Engineer to join our team in Atlanta, Georgia. In this Contract to permanent role, you will provide hands-on technical support to clients, ensuring infrastructure reliability and addressing both routine and complex IT issues. This opportunity is ideal for professionals who excel in troubleshooting, client interaction, and maintaining high operational standards.<br><br>Responsibilities:<br>• Deliver onsite and remote technical support for client systems, addressing hardware, software, and network-related issues.<br>• Diagnose and resolve problems with network infrastructure, cloud services, servers, and end-user devices.<br>• Handle incident and request management using ServiceNow, ensuring efficient resolution and excellent client communication.<br>• Monitor client environments through tools like LogicMonitor and Datto, proactively addressing alerts and system issues.<br>• Conduct root cause analysis to identify solutions for recurring outages and infrastructure challenges.<br>• Apply patches, remediate system alerts, and maintain the overall health of client environments.<br>• Escalate complex technical problems to senior engineers while ensuring continuity in client communication.<br>• Collaborate effectively with both technical and non-technical stakeholders to deliver a superior customer experience.<br>• Adhere to security protocols and documentation standards to ensure compliance with client and internal policies.
<p>We are seeking a <strong>Network Security Engineer</strong> to support and maintain enterprise security infrastructure while providing advanced troubleshooting and operational support.</p><p><strong>Responsibilities:</strong></p><ul><li>Administer and maintain network security tools and platforms</li><li>Perform escalated troubleshooting for complex network/security issues</li><li>Configure and deploy security devices and services (firewalls, email/web security, etc.)</li><li>Manage SLAs and ensure timely resolution of incidents</li><li>Perform maintenance, upgrades, and lifecycle management of security systems</li><li>Communicate updates and resolutions to internal teams and customers</li><li>Follow change management processes for all configurations and updates</li><li>Collaborate with vendors on implementations and new technologies</li><li>Conduct deep-dive diagnostics and escalate issues when needed</li><li><br></li></ul><p><br></p>
We are partnering with a growing organization in the Cumberland area to permanent an IT Systems Analyst to support a dynamic, high-volume help desk environment. This is a great opportunity for someone who is a self-starter, thrives in fast-paced settings, and enjoys hands-on troubleshooting across a diverse technical landscape. You’ll join a collaborative IT support team (15+ members across the U.S.) supporting ~550 users across both Windows and Mac environments, with exposure to modern tools including Microsoft 365 and Copilot. This role also offers involvement in exciting initiatives like onboarding new hires and supporting an Exchange to Microsoft 365 migration. What You’ll Do Provide Tier 1 support for hardware, software, and mobile devices (PC, Mac, iPhone, iPad) Troubleshoot issues across operating systems, applications, networks, and peripherals Manage and resolve high-volume support tickets via phone, email, and ticketing systems Set up new hires, including account creation (Active Directory) and equipment provisioning Support onboarding and offboarding processes, including user access and device management Assist with software installations, updates, and system maintenance Maintain IT inventory and track hardware assets Deliver basic IT training and create user documentation (FAQs, guides, etc.) Support Microsoft 365 applications (Outlook, Teams, SharePoint, OneDrive, etc.) Leverage Microsoft Copilot to improve productivity and streamline support workflows Escalate complex issues to senior engineers as needed Contribute to process improvements and help enhance overall IT service delivery
<p><strong>Overview</strong></p><p>Reporting to the Manager, IT Network Infrastructure, the IT Network Security Admin is responsible for providing technical assistance and support related to client's network systems 24/7.</p><p> </p><p><strong>Responsibilities</strong></p><p>· Maintaining and administering networking security tools</p><p>· Perform escalated troubleshooting for network issues</p><p>· Configuring and installing various networking security devices and services</p><p>· Manage all SLAs</p><p>· Performing maintenance and upgrades for security configurations or end-of-life equipment cycle</p><p>· Communicate with customers of all updates</p><p>· Work with established configuration and change management system to ensure policies for awareness and approval are correctly upheld</p><p>· Work closely with selected vendors for projects and new technology implementations</p><p>· Deeper troubleshooting through diagnostic tools and techniques</p><p>· Determines the best solution based on the specific issue</p><p>· Escalates unresolved issues to next-level support</p><p>· Performs daily maintenance and reporting</p><p>· Performs additional duties as required</p><p><br></p>
<p><strong>Service & Automation Engineer</strong></p><p>This position supports customers with technical service needs related to advanced manufacturing equipment and automated production systems. The role focuses on troubleshooting, upgrade support, and automation software commissioning to ensure equipment performance, uptime, and customer satisfaction.</p><p>You will travel to customer sites and work independently to diagnose and resolve technical issues. Candidates should be self-driven, organized, and comfortable handling service requests both on-site and remotely. Travel may be required on short notice, with service visits typically lasting 1–2 weeks and occasionally longer. When not traveling, you will provide remote support and contribute to continuous improvement of service operations.</p><p><br></p><p>Key Responsibilities</p><p>Customer Support & Service</p><ul><li>Serve as a primary technical contact for customer inquiries and service requests.</li><li>Provide remote troubleshooting support using phone, email, and secure remote access tools.</li><li>Diagnose issues and guide customers through corrective actions.</li><li>Escalate complex problems to specialized engineering teams when needed.</li><li>Perform on-site service work such as troubleshooting, commissioning, maintenance, and repairs when remote resolution is not possible.</li></ul><p>PLC Programming & Troubleshooting</p><ul><li>Modify, test, and debug PLC programs across modern and legacy control platforms (examples include Siemens and Allen-Bradley systems).</li><li>Troubleshoot ladder logic, function blocks, and structured text issues.</li><li>Optimize control logic for performance, safety, and efficiency.</li><li>Perform online/offline edits during commissioning or service activities.</li></ul><p>Drive Configuration & Diagnostics</p><ul><li>Configure and troubleshoot VFDs, servo drives, and motion controllers.</li><li>Set motor parameters, feedback devices, and motion profiles.</li><li>Diagnose drive faults such as overcurrent, encoder errors, or communication issues.</li><li>Integrate drives with PLC systems via industrial networks (e.g., EtherNet/IP, Profinet).</li></ul><p>HMI / SCADA Support</p><ul><li>Create or modify operator interface screens including alarms, trends, recipes, and controls.</li><li>Connect PLC tags to HMI objects and verify communications.</li><li>Adjust user interfaces based on operator feedback.</li><li>Troubleshoot display, scripting, or communication issues.</li></ul><p>Quality & Continuous Improvement</p><ul><li>Confirm resolution of service issues and ensure equipment reliability.</li><li>Provide feedback to engineering teams on recurring problems or improvement opportunities.</li><li>Document service activities and customer interactions in internal systems.</li></ul><p>Collaboration</p><ul><li>Support spare-parts identification and service quotation activities.</li><li>Share technical knowledge with internal teams and participate in project discussions.</li></ul>
We are looking for a dedicated Customer Support Engineer to join our team in Kennesaw, Georgia. In this long-term contract role, you will provide exceptional support to customers by addressing technical issues, analyzing energy systems, and ensuring the seamless delivery of energy management solutions. This position requires a proactive problem-solver who thrives in a fast-paced, customer-focused environment.<br><br>Responsibilities:<br>• Deliver outstanding support to clients via phone calls, emails, and ticketing systems, ensuring all issues are resolved promptly.<br>• Analyze energy management systems and related data to identify opportunities for optimization.<br>• Interpret technical documents such as wiring diagrams and as-built drawings to support troubleshooting and system improvements.<br>• Collaborate with internal teams, field operations, contractors, and vendors to ensure timely project completion.<br>• Maintain accurate documentation of work orders, incoming calls, and other updates to ensure proper record-keeping.<br>• Address technical problems by researching solutions, implementing fixes, or escalating issues when necessary.<br>• Build positive relationships with customers by demonstrating professionalism and empathy during interactions.<br>• Handle challenging situations, including upset customers or stressful calls, with composure and efficiency.<br>• Adapt to flexible work schedules and shift requirements as needed.<br>• Provide guidance and support to team members to ensure the overall success of the department.
<p><strong>Overview</strong></p><p>Our client is implementing HubSpot for the first time and is seeking a <strong>HubSpot Engineering Expert/SME</strong> to support the initial stand‑up, integration design, and validation efforts. This role is critical due to client's operating on a <strong>custom-built ERP platform</strong> with a <strong>SQL Server / C# backend</strong>, requiring <strong>custom HubSpot integrations</strong> that go beyond out‑of‑the‑box capabilities.</p><p>The internal development team will handle the core programming work. This consultant will provide <strong>HubSpot technical leadership</strong>, owning <strong>integration design, data modeling guidance, and testing strategy</strong>, with a strong understanding of HubSpot’s backend data schema and APIs.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the <strong>HubSpot technical SME</strong> for initial implementation and ongoing support</li><li>Lead the <strong>design and validation</strong> of integrations between HubSpot and a <strong>custom ERP system</strong></li><li>Advise on HubSpot data architecture, including:</li><li>Object modeling</li><li>Property strategy</li><li>Required field mapping</li><li>Data sync rules and dependencies</li><li>Partner with internal engineers integrating HubSpot with:</li><li>Custom REST APIs</li><li>SQL Server database</li><li>C# backend services</li><li>Ensure HubSpot data feeds reliably into <strong>key required fields</strong> within the ERP system</li><li>Support HubSpot configuration decisions during initial setup</li><li>Assist with <strong>integration testing, troubleshooting, and refinement</strong></li><li>Act as an ongoing HubSpot resource for future enhancements and support needs</li></ul><p><br></p>