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12 results for Customer Support Engineer in Kennesaw, GA

Customer Service Representative

Lawrenceville, GA
onsite
Temporary / Contract
17 - 23 USD / Hourly
About the RoleWe are seeking a friendly and dependable Customer Service Representative to join a fast-paced team focused on delivering a positive customer experience. In this role, you’ll handle primarily outbound and follow-up calls to existing leads, assisting customers, answering questions, and scheduling appointments for the sales team.This is a great opportunity for someone who enjoys helping people, staying organized, and working in a structured, goal-oriented environment. Key Responsibilities<ul><li>Make outbound calls to a provided list of customers and prospects</li><li>Provide information, answer basic questions, and assist with customer needs</li><li>Schedule appointments and follow-ups for the sales team</li><li>Maintain a high level of professionalism and customer care on every interaction</li><li>Accurately document call details and updates in CRM systems</li><li>Follow established scripts and processes while personalizing the customer experience</li><li>Meet daily performance goals for call activity and scheduled appointments</li><li>Collaborate with internal teams to ensure smooth customer handoffs</li></ul>
2026-06-03T00:00:00Z

Customer Service Representative

Berkeley Lake, GA
onsite
Temporary / Contract
17 - 23 USD / Hourly
About the RoleWe are seeking a friendly and dependable Customer Service Representative to join a fast-paced team focused on delivering a positive customer experience. In this role, you’ll handle outbound and inbound phone calls, assisting customers, answering questions, and scheduling appointments for the sales team. This is a great opportunity for someone who enjoys helping people, staying organized, and working in a structured, goal-oriented environment. Key Responsibilities<ul><li>Make outbound calls to a provided list of customers and prospects</li><li>Provide information, answer basic questions, and assist with customer needs</li><li>Schedule appointments and follow-ups for the sales team</li><li>Maintain a high level of professionalism and customer care on every interaction</li><li>Accurately document call details and updates in CRM systems</li><li>Follow established scripts and processes while personalizing the customer experience</li><li>Meet daily performance goals for call activity and scheduled appointments</li><li>Collaborate with internal teams to ensure smooth customer handoffs</li></ul>
2026-06-03T00:00:00Z

Customer Service - Call Center

Norcross, GA
onsite
Temporary / Contract
17 - 23 USD / Hourly
About the Role We are looking for driven, high-energy Outbound Call Representatives to join a fast-paced sales support team. In this role, you’ll focus strictly on outbound calling and appointment setting; No prospecting or lead generation required. Each day, you’ll be provided with a large volume of pre-experience in leads and will be responsible for connecting with prospects and scheduling meetings for the sales team. This is a great opportunity for someone who thrives in a metrics-driven environment and enjoys being on the phone. What You’ll Do Make 200+ outbound calls daily to provided leads (no cold sourcing required) Work through daily lead lists of ~1,000 contacts Engage prospects, qualify interest, and schedule meetings for the sales team Consistently generate 1–3 experience in appointments per day Accurately track call activity and results in CRM systems Maintain a positive, detail oriented tone while handling high call volume Meet or exceed daily and weekly performance metrics
2026-06-03T00:00:00Z

A/V Support Technician

Norcross, GA
onsite
Temporary / Contract
25.65 - 29.7 USD / Hourly
We are looking for an A/V Support Technician to deliver dependable service and technical support for commercial audiovisual environments in Norcross, Georgia. This Long-term Contract position focuses on maintaining system performance, resolving field and remote support issues, and ensuring a positive experience for client users and stakeholders. The ideal candidate brings hands-on knowledge of integrated AV technologies and a practical, service-oriented approach to troubleshooting and maintenance. Responsibilities: • Provide both on-site and remote technical assistance for commercial audiovisual systems at customer locations. • Inspect, maintain, and repair installed AV equipment to support reliable day-to-day operation. • Identify root causes of system problems involving control platforms, DSP components, conferencing tools, and other integrated technologies, then implement effective solutions. • Communicate directly with end users and client contacts to address issues clearly, professionally, and with a strong customer-service mindset. • Complete service documentation that captures work performed, technical findings, and recommended next steps. • Support customers covered by ongoing service agreements and recurring maintenance programs. • Follow established field safety practices and take part in regular safety discussions and compliance activities. • Assist with troubleshooting related AV infrastructure components, including cabling and conferencing systems, as needed.
2026-06-01T00:00:00Z

Sales Support

Atlanta, GA
onsite
Temporary / Contract
19.95 - 23.1 USD / Hourly
We are looking for a detail-oriented Sales Support specialist to join our team on a contract basis. This role focuses on helping customers and internal teams through accurate order processing, timely communication, and dependable coordination across shipping and sales activities. The ideal candidate is organized, responsive, and comfortable managing multiple priorities in a fast-paced support environment. Responsibilities: • Process customer purchase requests in the order management system with a high degree of accuracy and attention to detail. • Examine incoming orders to confirm pricing, item information, quantities, and delivery details before submission. • Communicate order progress and status updates to customers, sales representatives, and cross-functional teams. • Monitor shipments and work with carriers, warehouse personnel, and logistics contacts to address delivery exceptions. • Handle questions related to order fulfillment, backordered items, shipment timing, and expected delivery dates. • Partner with the sales team to support account needs and promote efficient completion of customer orders. • Maintain organized documentation for transactions, shipment activity, and customer interactions. • Investigate and help resolve order variances, transportation delays, and supporting paperwork issues. • Provide administrative assistance tied to sales operations and day-to-day customer support activities.
2026-06-01T00:00:00Z

Cyber Security Engineer

Atlanta, GA
onsite
Temporary to Hire
52.25 - 60.5 USD / Hourly
We are looking for a Cyber Security Engineer to join an IT Services team in Atlanta, Georgia in a contract-to-permanent capacity. This position plays a key role in protecting enterprise systems by addressing security events, strengthening server environments, and helping reduce operational risk across Linux and Windows platforms. The ideal candidate brings deep technical expertise, sound judgment during incident handling, and the ability to work effectively in a fast-moving support environment. Responsibilities: • Lead efforts to detect, contain, and resolve cybersecurity incidents while supporting recovery activities that restore secure operations. • Administer and protect Linux and Windows server environments through ongoing monitoring, issue resolution, and security-focused maintenance. • Partner with technical teams to address system weaknesses by supporting patching, hardening, and corrective action plans. • Review alerts, investigate unusual behavior, and determine the scope and impact of potential security events. • Help deploy, maintain, and improve security safeguards, standards, and operational controls across the infrastructure. • Perform technical analysis and troubleshooting to resolve security-related system problems and reduce recurring issues. • Evaluate infrastructure health to identify exposure points, emerging threats, and opportunities for stronger protection. • Create and maintain clear records for incidents, remediation steps, escalation outcomes, and security procedures. • Work closely with IT staff and leadership to communicate risks, provide updates, and escalate critical matters when needed. • Provide support during after-hours incidents or urgent response situations as business needs require.
2026-05-26T00:00:00Z

Systems Engineer

Lawrenceville, GA
onsite
Permanent / Full Time
130000 - 140000 USD / Yearly
We are looking for an experienced Systems Engineer to join our team in Lawrenceville, Georgia. This role requires a strong background in Citrix technologies, cloud solutions, and Azure Virtual Desktop. The ideal candidate will bring a hands-on approach while also contributing at a senior level to support infrastructure and cloud integration efforts. Responsibilities: • Lead the design, implementation, and maintenance of Citrix environments, including Desktop/App, Cloud, and Netscalers. • Manage and optimize Azure Virtual Desktop solutions to enhance system performance and scalability. • Collaborate with IT staff and contractors to ensure seamless infrastructure operations within a robust technical environment. • Oversee Active Directory and Azure Active Directory configurations, ensuring security and reliability. • Administer and troubleshoot Microsoft Windows Server environments to maintain system efficiency. • Integrate Microsoft Exchange services into existing infrastructure, ensuring smooth communication and data management. • Provide strategic guidance and technical expertise to improve cloud integration and infrastructure processes. • Participate in ongoing system assessments to identify areas for improvement and implement solutions. • Act as a senior-level resource for troubleshooting and resolving complex system issues. • Support the transition to a hybrid work setup after the initial onsite period.
2026-05-27T00:00:00Z

Platform Engineer

Duluth, GA
onsite
Temporary / Contract
52.25 - 60.5 USD / Hourly
We are looking for a Platform Engineer to support and enhance a large-scale Linux and container platform environment for a motor freight forwarder in Johns Creek, Georgia. This Long-term Contract position focuses on maintaining reliable infrastructure operations, strengthening platform performance, and ensuring stable Kubernetes and OpenShift services across multiple environments. The role will partner with technical teams to improve automation, availability, and operational readiness for business-critical systems. Responsibilities: • Administer a broad Linux server estate across production, quality assurance, and development environments, ensuring consistent performance and system stability. • Plan and carry out operating system maintenance activities, including version upgrades, routine patching, and kernel updates with minimal service disruption. • Track infrastructure health and fine-tune compute, memory, storage, and network performance to improve reliability and efficiency. • Oversee account access controls and support authentication connectivity with enterprise directory services. • Verify backup integrity and contribute to disaster recovery preparedness through regular review and testing activities. • Manage Kubernetes and OpenShift platforms across environments, including deployment, day-to-day administration, and ongoing support. • Lead cluster lifecycle activities such as installation, expansion, patching, version upgrades, and capacity adjustments. • Configure and maintain core platform components such as namespaces, security settings, ingress, load balancing, and persistent storage resources. • Assist application teams with container onboarding, issue resolution, and workload optimization while supporting CI/CD integration for container-based deployments. • Monitor platform health with tools such as Prometheus, Grafana, and native OpenShift capabilities, and use findings to guide capacity planning.
2026-04-30T00:00:00Z

Security Engineer

Atlanta, GA
onsite
Temporary / Contract
60 - 70 USD / Hourly
Our client is seeking a Security Engineer to help protect enterprise systems, networks, and cloud environments. This individual will play a key role in identifying security risks, implementing controls, and responding to security incidents.Responsibilities<ul><li>Design, implement, and maintain security controls across infrastructure and cloud environments.</li><li>Monitor security tools and investigate alerts, incidents, and vulnerabilities.</li><li>Perform security assessments, risk analyses, and remediation planning.</li><li>Support compliance and audit initiatives.</li><li>Collaborate with infrastructure, networking, and application teams to improve security posture.</li><li>Develop security policies, standards, and best practices.</li></ul>
2026-06-02T00:00:00Z

Network Engineer

Atlanta, GA
onsite
Temporary / Contract
60 - 65 USD / Hourly
Our client is seeking a Network Engineer responsible for designing, implementing, and supporting enterprise network infrastructure. This role will ensure the availability, performance, and security of network systems across multiple locations.Responsibilities<ul><li>Design, implement, and maintain LAN, WAN, wireless, and cloud networking solutions.</li><li>Troubleshoot network performance, connectivity, and security issues.</li><li>Configure and support routers, switches, firewalls, and VPN technologies.</li><li>Participate in network upgrades, migrations, and infrastructure projects.</li><li>Monitor network health and implement performance improvements.</li><li>Maintain network documentation and technical standards.</li></ul>
2026-06-02T00:00:00Z

Endpoint Engineer

Alpharetta, GA
onsite
Permanent / Full Time
75000 - 100000 USD / Yearly
Endpoint EngineerWe are seeking an experienced Endpoint Engineer to support large-scale endpoint environments across multiple client infrastructures. This role focuses on maintaining endpoint security posture, ensuring patch compliance, and managing device security operations across enterprise device fleets. The ideal candidate will have hands-on experience managing thousands of endpoints in complex environments and will work across endpoint management, vulnerability remediation, and security monitoring activities. This position combines technical engineering responsibilities with operational support and client-facing collaboration. this is a 5 days onsite position Key Responsibilities<ul><li>Plan, test, and deploy operating system and application updates across large endpoint fleets using structured deployment strategies such as pilot groups and phased rollouts.</li><li>Monitor patch compliance and coordinate maintenance windows, approvals, and remediation timelines.</li><li>Troubleshoot patch deployment failures and coordinate rollback or recovery actions when updates introduce system instability or compatibility issues.</li><li>Deploy, configure, and maintain endpoint protection platforms including EDR/XDR solutions.</li><li>Tune security policies, configure alerting and prevention settings, and investigate suspicious endpoint activity.</li><li>Contain or isolate compromised systems when threats are detected.</li></ul>Threat Detection and Incident Response<ul><li>Investigate security alerts and abnormal endpoint behaviors including malware, ransomware, and unauthorized activity.</li><li>Support incident response activities including investigation, containment, eradication, and recovery.</li><li>Document findings and contribute to post-incident remediation and security improvements.</li><li>Review endpoint vulnerability findings and prioritize remediation based on severity and risk exposure.</li><li>Track remediation progress and ensure endpoint compliance across operating systems and applications.</li><li>Support regular vulnerability scanning validation and endpoint security assessments.</li><li>Implement endpoint security configurations and baseline standards across enterprise devices.</li><li>Support endpoint encryption, firewall policies, privilege controls, and system security settings.</li><li>Develop PowerShell scripts and automation to improve patch deployment, compliance reporting, and endpoint management processes.</li><li>Generate operational reports and security metrics related to patch status, endpoint coverage, and vulnerability remediation.</li><li>Maintain device inventory and asset lifecycle records for enterprise endpoints including desktops, laptops, and associated services.</li><li>Ensure endpoints remain compliant with patching and security requirements throughout their lifecycle.</li><li>Identify and remove outdated, unauthorized, or unsupported tools and applications from endpoint environments.</li><li>Communicate security posture updates, patch compliance status, and incident response activities to internal teams and client stakeholders.</li><li>Participate in operational reviews and security discussions to provide technical insights and recommendations.</li></ul>
2026-05-27T00:00:00Z

AI Engineer

Atlanta, GA
onsite
Temporary / Contract
70 - 80 USD / Hourly
Our client is seeking an AI Engineer to design, develop, and deploy AI-powered applications that drive business value and operational efficiency. This individual will work closely with software engineering, data, and business teams to build scalable machine learning and generative AI solutions.Responsibilities<ul><li>Design, develop, and deploy machine learning and generative AI solutions.</li><li>Build and maintain AI/ML pipelines for model training, testing, and production deployment.</li><li>Integrate AI capabilities into enterprise applications and business workflows.</li><li>Develop and optimize prompts, agents, and retrieval-augmented generation (RAG) solutions.</li><li>Collaborate with cross-functional teams to identify AI use cases and deliver business outcomes.</li><li>Monitor model performance and continuously improve accuracy and reliability.</li></ul>
2026-06-02T00:00:00Z