<p>Robert Half HR Solutions is currently partnering with a client in the Johns Creek area that is looking for a dynamic and proactive HR Business Partner to join their growing organization and make an immediate impact. This role will support corporate employees, with a strong focus on employee relations, performance management, HR compliance, and policy creation/implementation. Experience supporting engineering teams is a plus, as well as HRIS implementation. This role requires someone willing to roll up their sleeves, wear multiple hats, and contribute to a variety of HR projects in a fast-paced environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Act as a strategic HR partner for corporate client groups, providing day-to-day HR support to leaders and employees.</li><li>Handle all aspects of employee relations, ensuring alignment with company policies and applicable labor laws.</li><li>Lead performance management initiatives, including goal setting, feedback, and coaching processes.</li><li>Ensure HR compliance across all corporate functions, guiding leaders on federal, state, and local regulations while maintaining up-to-date knowledge of legal requirements.</li><li>Develop, implement, and update HR policies and procedures to align with company objectives and compliance requirements.</li><li>Work closely with Talent Acquisition to support recruiting efforts, align on workforce planning, and ensure a seamless onboarding process for new hires.</li><li>Drive and support various HR projects, including program rollouts and organizational development initiatives.</li><li>Support and mentor managers to build leadership capabilities and effective team engagement strategies.</li><li>Contribute to HRIS implementation and optimization efforts, ensuring data accuracy and usability for HR processes.</li><li>Partner with key stakeholders to identify and address talent gaps while promoting a culture of inclusion and employee engagement.</li></ul><p><br></p><p><br></p>
We are offering an exciting opportunity for a Product Support Specialist in the Internet Service Provider industry, based in Atlanta, Georgia. The role involves the development and execution of an integrated omnichannel strategy, collaboration with various teams, and the use of data analytics to improve service delivery. <br><br>Responsibilities:<br><br>• Implement and manage a comprehensive strategy to unify customer interactions across various platforms such as phone, email, chat, social media, and self-service options.<br>• Collaborate with the customer service, marketing, technology, and sales teams to ensure the omnichannel strategy aligns with the organization's objectives.<br>• Utilize data analytics to monitor customer behavior and feedback, identifying opportunities for service improvement and personalizing customer experiences across all channels.<br>• Incorporate AI and automation tools such as chatbots, voicebots, and automated workflows to enhance efficiency and align with customer service goals.<br>• Advocate for a customer-first approach, designing every touchpoint to meet client needs and expectations while maintaining brand consistency.<br>• Streamline internal workflows, systems, and processes to reduce redundancy, increase cost-efficiency, and eliminate manual work in the omnichannel operations environment.<br>• Oversee budget and resources for omnichannel operations, ensuring efficient use of resources to meet business goals.<br>• Provide guidance and mentorship to team members, promoting their detail-oriented development and alignment with team and company objectives.<br>• Carry out other related duties as needed.
We are looking for a skilled and detail-oriented individual to join our team as a Project and Program Manager in Atlanta, Georgia. This long-term contract position involves overseeing program objectives, managing resources effectively, and ensuring projects are delivered within scope, time, and budget constraints. You will play a key role in driving impactful results while collaborating with diverse teams and stakeholders.<br><br>Responsibilities:<br>• Develop and implement project plans to meet specific program goals and objectives.<br>• Monitor budgets, timelines, and scope to ensure successful project completion.<br>• Coordinate with cross-functional teams, subcontractors, and support personnel to align resources and resolve challenges.<br>• Analyze complex problems and apply domain expertise to identify effective solutions.<br>• Provide clear communication across multiple teams, including project managers and colleagues.<br>• Ensure compliance with industry standards and organizational practices.<br>• Lead efforts to optimize procedures and enhance operational efficiency.<br>• Support talent management initiatives by mentoring team members and assisting with skill development.<br>• Interface with international teams and manage tasks requiring global collaboration.<br>• Conduct quality assurance to maintain high standards in program execution.
<p>Robert Half HR Solutions is currently recruiting for a <strong>Sr. HR Generalist</strong> for a client in Metro Atlanta. Our client, a thriving nonprofit organization with 350+ employees across multiple states, is seeking an experienced<strong> Sr.</strong> <strong>HR Generalist</strong> to join their Human Resources team. This organization is dedicated to making a meaningful impact in the communities it serves and is seeking a versatile HR professional to support its expanding operations.</p><p> </p><p>As a <strong>Sr. HR Generalis</strong>t, you will play a crucial role in maintaining and enhancing the organization’s HR functions, including payroll processing, employee relations, benefits administration, compliance, HR policies/procedures, and HRIS maintenance. This is a hybrid role for someone with proven hands-on HR expertise and a passion for working in the nonprofit sector.</p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li>Oversee and manage accurate payroll processing across multiple states, with a strong preference for candidates experienced in <strong>ADP Workforce Now (ADPWFN)</strong>.</li><li>Provide guidance and support to employees and management on employee relations matters, fostering a positive workplace environment.</li><li>Administer employee benefit programs and coordinate open enrollment processes.</li><li>Ensure company-wide compliance with federal, state, and local labor laws and regulations.</li><li>Assist in developing and maintaining HR policies and procedures, aligning them with organizational culture and compliance standards.</li><li>Maintain and optimize the organization’s <strong>HRIS systems</strong>, ensuring data integrity and supporting reporting needs.</li><li>Collaborate on HR projects related to employee engagement, performance management, and organizational growth strategies.</li></ul><p> </p><p><br></p>
<p>Robert Half HR Solutions is currently partnering with a professional services client in the Metro Atlanta area that is looking to add a skilled Learning & Development Manager to their team. The Learning and Development Manager will oversee and enhance their organization's talent development initiatives. In this role, you will design, implement, and facilitate engaging training programs that align with the company's goals. Your expertise will help drive employee growth and foster a culture of continuous learning.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement comprehensive learning and development strategies to address organizational and employee needs.</p><p>• Design and deliver high-quality training programs, workshops, and materials tailored to various audiences.</p><p>• Manage and optimize the use of Learning Management Systems (LMS) to ensure efficient delivery and tracking of training initiatives.</p><p>• Facilitate engaging and impactful training sessions for employees at all levels.</p><p>• Evaluate the effectiveness of training programs by gathering feedback and analyzing outcomes to make necessary improvements.</p><p>• Collaborate with leadership to identify skill gaps and create targeted development plans.</p><p>• Stay updated on industry trends and best practices in learning and development to integrate innovative approaches.</p><p>• Oversee the management and coordination of training schedules, resources, and budgets.</p><p>• Provide coaching and support to employees to enhance performance and encourage growth.</p>
<p>Robert Half HR Solutions is sourcing for a contract Sr. HR Generalist for our client located in the Sandy Springs GA area. This role is primarily remote and will require intermittent meetings onsite in the office. This contract Sr. HR Generalist role will develop and implement HR strategies that drive organizational success. Your expertise will be instrumental in fostering employee engagement, ensuring compliance, and delivering innovative solutions to address workforce needs.</p><p><br></p><p>This role will be responsible for all aspects of Human Resources, but the key areas that this contractor must have are full cycle benefits knowledge, recent experience using BambooHR HRIS system, and employees located in both the US and Canada. This role will serve as the sole HR front line teammate for about 200 employees. At this time, we can only consider candidates who have recently demonstrated working knowledge of BambooHR.</p><p><br></p><p>Responsibilities:</p><p>• Conduct organizational assessments to address performance gaps and translate strategies into actionable outcomes.</p><p>• Act as a liaison between managers and HR functions to provide tactical support and ensure seamless communication.</p><p>• Lead change management initiatives to support organizational transformations and improve processes.</p><p>• Analyze HR metrics to identify trends and recommend solutions to optimize business performance.</p><p>• Collaborate with hiring managers to identify talent needs, develop recruitment strategies, and assist in candidate selection.</p><p>• Coach and mentor employees and managers to enhance their growth and capabilities.</p><p>• Ensure compliance with employment laws, regulations, and company policies.</p><p>• Represent HR in cross-functional projects and initiatives to standardize and improve processes.</p><p>• Drive talent management efforts, including identifying high-potential employees and developing succession plans.</p>
<p>Robert Half HR Solutions is currently sourcing for an Employee Relations Process Project Manager for our client. This role is fully remote. This HR Project Manager requires deep expertise in Employee Relations process establishment and scalability. This contract is expected to last 4-6 months in duration with the possibility for extension based on business needs. In this role, you will lead the design and implementation of a revamped Employee Relations process for a large healthcare organization with over 10,000 employees. This position offers an exciting opportunity to drive meaningful improvements in case management, compliance, and organizational development. Our client has processes established, however the business need requires a new evolution of what is currently in practice. </p><p><br></p><p>Responsibilities:</p><p>• Evaluate existing Employee Relations processes, tools, and resources to identify areas for enhancement and optimization.</p><p>• Develop a multi-tiered Employee Relations case management model, including self-service options and escalation paths for complex cases.</p><p>• Design comprehensive workflows, escalation procedures, and end-to-end processes for managing Employee Relations cases.</p><p>• Create detailed documentation, playbooks, and decision-making frameworks for HR professionals and people managers.</p><p>• Deliver targeted training programs for HR managers and people leaders, enabling them to handle cases effectively within their respective tiers.</p><p>• Develop self-service training modules for managers to address routine Employee Relations concerns independently.</p><p>• Provide strategic guidance on risk mitigation, compliance, and employment law considerations to ensure organizational alignment.</p><p>• Collaborate with legal teams and internal stakeholders to ensure the successful integration of the revamped Employee Relations framework into broader HR operations.</p><p>• Recommend and implement tools or technology solutions for effective tracking, reporting, and management of Employee Relations cases.</p>
We are currently on the lookout for an ERP/CRM Configuration SME to join our team based in Atlanta, Georgia. This role involves working closely with various team members and business leaders to support and enable daily operations and to lead various projects.<br><br>Responsibilities:<br><br>• Collaborate with business process owners and plant leaders to provide high-quality support in a timely and cost-efficient manner.<br>• Understand and advise project teams on the relationship between data, functionality, and business processes.<br>• Lead project teams in delivering functionality to the business, being on site as needed.<br>• Deliver effective support via ServiceNow platform.<br>• Assess, analyze, and provide timely resolution of issues in the production systems.<br>• Lead the design and realization of system/process enhancements ensuring they are delivered on time and without defects.<br>• Utilize skills in Client Side Scripting, Cloud Technologies, CRM, and ERP - Enterprise Resource Planning.<br>• Manage multiple work streams and adapt to changes in prioritization in a fast-paced, high-volume environment.<br>• Establish and maintain positive and productive relationships with colleagues, clients, and other stakeholders across all levels of the business unit organization.<br>• Leverage Microsoft Office proficiently (Excel intermediate to advanced, Outlook, Word, PowerPoint) in executing tasks.
<p>Oversee cross-functional IT initiatives involving ERP, infrastructure, and software development projects. Manage scope, schedule, and resources while aligning project deliverables with business objectives. Collaborate with vendors and ensure risk mitigation across all project phases.</p>
We are seeking a VP of Technology to join our team in Atlanta, Georgia. This role is focused on implementing a buy and build strategy, optimizing cloud spend, and managing change within a lean IT team. The VP of Technology will play a crucial role in transforming the infrastructure of our acquisitions and building out the practice under the leadership of our senior executives.<br><br>Responsibilities:<br>• Develop and implement a comprehensive technology strategy that aligns with our business objectives<br>• Oversee the integration and optimization of cloud technologies, primarily AWS<br>• Manage systems implementation and change management processes<br>• Analyze and optimize cloud spend to ensure operational efficiency<br>• Collaborate with other executives to build out the practice<br>• Maintain a focus on ERP Solutions, using tools such as Netsuite, Intact, and Salesforce<br>• Handle client-facing responsibilities and establish strong relationships with stakeholders<br>• Utilize Agile Scrum methodologies to manage projects and deliver results<br>• Conduct audits and reviews to ensure compliance and performance<br>• Manage contracts and agreements related to technology procurement and partnerships<br>• Leverage knowledge of Computer Hardware and Cisco Technologies in strategic decision-making.
We are searching for a Director with a focus on Infrastructure and DevOps to join our team in Decatur, Georgia. In this role, you will take the lead in shaping our IT infrastructure and DevOps practices, ensuring robustness and scalability that aligns with our business objectives. Your role will not only involve strategic leadership but also require hands-on technical expertise.<br><br>Responsibilities:<br><br>• Guide and mentor the infrastructure team on best DevOps practices and new technologies.<br>• Design and manage the CI/CD infrastructure and automation tools to deliver high availability applications and infrastructure.<br>• Refine the computing architecture to design, implement, and support resilient, high availability infrastructure and applications in a hybrid cloud environment.<br>• Collaborate with the Enterprise Application and operations teams to resolve operational issues and create tools, processes, and systems that improve our overall operational reliability.<br>• Monitor, analyze, and manage technical operations to ensure optimal performance, system health, uptime, and capacity.<br>• Identify potential issues proactively and implement solutions to mitigate the impact on operations. <br>• Develop and maintain systems for configuration management.<br>• Work with the Cyber Security team to conduct systems tests for security, performance, and availability.<br>• Design and implement disaster recovery plans, including regular system backups.<br>• Develop and manage an effective Change Management policy.<br>• Create scalable, secure, and reliable cloud platform on Microsoft Azure.<br>• Lead the migration of on-premises applications and data to the Azure cloud, ensuring minimal downtime and data integrity.<br>• Implement security policies and compliance standards. Influence policies to incorporate security best practices.<br>• Monitor cloud performance and optimize for cost, performance, and scalability.<br>• Collaborate with development teams to integrate cloud solutions and provide technical guidance and mentorship to team members.<br>• Stay updated with the latest Azure services and industry trends, proposing, and implementing innovative solutions to improve cloud infrastructure.<br>• Troubleshoot and resolve issues related to cloud infrastructure and provide ongoing support and maintenance for cloud environments.
