<p>Robert Half HR Solutions is currently recruiting for an onsite contract HR Business Partner for our client located in Gainesville GA. This contract engagement is expected to last about two months, beginning mid-May. Candidates must be able to start quickly and also the ideal candidate will not have any personal time off for the first 60 days of the engagement as this is a very busy time for the short duration. This onsite role blends day-to-day human resources support with higher-level partnership on employee relations, performance matters, and policy documentation. The ideal candidate brings strong judgment, advanced Excel skills, and the flexibility to work effectively with a range of leadership styles during normal business hours. Candidates who have experience using ADP Workforce Now will be given first consideration. If a candidate is bilingual in Spanish that is a wonderful capability and first consideration will also be given to those candidates. </p><p><br></p><p>Responsibilities:</p><p>• Partner with managers and employees to address workplace concerns, resolve employee relations matters, and support fair, consistent outcomes.</p><p>• Guide performance management activities by coaching leaders, documenting issues, and helping drive timely follow-up on employee performance concerns.</p><p>• Review, revise, and improve HR policies and handbook content to ensure clarity, consistency, and alignment with current practices.</p><p>• Provide hands-on support for daily HR operations while also contributing to special projects that require both strategic thinking and practical execution.</p><p>• Adapt quickly to team needs and leadership preferences, building credibility across the organization through strong communication and sound judgment.</p><p>• Analyze HR-related data and reporting using advanced Excel to support decision-making and track key people-related activities.</p><p>• Assist with HR administration processes and use ADP Workforce Now where needed to support ongoing department operations.</p><p>• Participate in onboarding and knowledge transfer with the current team to quickly become effective during a high-demand period.</p><p>• Maintain a dependable onsite presence during standard business hours, with some flexibility based on operational needs.</p>
<p>The Robert Half HR Solutions team is partnering with a client seeking a well-rounded HR professional who thrives in a fast-paced environment, enjoys wearing multiple hats, and can seamlessly balance strategic partnership with hands-on execution. This HR Business Partner will support both corporate and field operations, partnering closely with leaders and employees to drive business objectives, ensure compliance, and promote a positive employee experience across a multi-state, union-supported workforce.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as a trusted HR partner to <strong>both corporate and field leadership</strong>, providing guidance aligned with business goals and operational needs</li><li>Own full-cycle HR support including employee relations, onboarding, compliance, and day-to-day HR operations</li><li>Support a <strong>multi-state, union and non-union employee population</strong>, ensuring adherence to state, federal, and labor regulations</li><li>Act as a primary point of contact for employees across corporate and field environments, addressing HR-related questions with professionalism and urgency</li><li>Partner cross-functionally to drive consistency and improvements in HR processes, policies, and employee programs</li><li>Maintain accurate employee data, reporting, and documentation within <strong>Paycor HRIS</strong>, ensuring data integrity and compliance</li><li>Support employee relations within a union environment, including policy interpretation, documentation, and issue resolution</li><li>Contribute to performance management, engagement initiatives, and organizational changes across diverse employee groups</li><li>Identify opportunities for process improvement and system optimization in a fast-paced environment</li><li><br></li></ul><p><br></p>
<p>Robert Half HR Solutions is currently sourcing for an HR Business Partner to provide broad human resources support in a dynamic, fast-moving environment in Smyrna, Georgia. This Long-term Contract opportunity (possibly contract to hire) will serve as a key partner to the HR Director, helping guide day-to-day HR operations, employee support, and people-related initiatives across the organization. The ideal candidate brings strong generalist expertise, sound judgment, and the ability to work closely with leadership, operations teams, and employees while maintaining exceptional accuracy and follow-through.</p><p><br></p><p>Responsibilities:</p><p>• Partner closely with the HR Director to support daily human resources activities and help execute people strategies across the business.</p><p>• Manage core HR generalist responsibilities, including employee relations matters, policy guidance, documentation, and administrative support.</p><p>• Act as a trusted resource for employees and managers by addressing workplace concerns, answering HR-related questions, and promoting consistent policy application.</p><p>• Conduct and support employee relations reviews and workplace investigations with professionalism, discretion, and attention to detail.</p><p>• Collaborate with operational leaders to align workforce needs with HR processes and maintain effective communication between departments.</p><p>• Lead and coordinate onboarding activities for new hires, with particular value placed on experience supporting employees based in Georgia.</p><p>• Help establish and maintain HR processes tied to new business initiatives and support teams operating in both local and expanding markets.</p><p>• Contribute to performance management efforts by assisting leaders with employee coaching, documentation, and related HR practices.</p><p>• Support HR systems, reporting, and process administration, including work involving Paycor when applicable.</p><p>• Maintain organized records and ensure HR activities are handled accurately within a high-volume, fast-paced setting.</p>
<p>🚨 Trial-Ready Litigation Attorney | High-Value PI Cases 🚨</p><p>📍 <strong>Atlanta, GA | In-Office</strong></p><p><br></p><p>A <strong>well-resourced, growth-oriented personal injury firm</strong> is adding experienced <strong>Litigation Attorneys</strong> due to a rapidly expanding caseload. This is a <strong>courtroom-forward role</strong> for a trial lawyer who wants real responsibility, real support, and real upside—<strong>no billable hours required</strong>.</p><p><br></p><p>💼 The Opportunity</p><ul><li>Handle <strong>$100K+ personal injury and trucking cases</strong> from filing through trial</li><li>Step into an <strong>active docket</strong> with meaningful autonomy and accountability</li><li>Be <strong>designated to cases from crash onward</strong>, with deep internal resources supporting every phase</li><li>Regular exposure to <strong>judges, juries, mediations, and experts</strong></li></ul><p>🤝 Unmatched Support Structure </p><p>You focus on lawyering and they will handle the rest:</p><ul><li>Dedicated <strong>litigation assistant</strong> (filings & document management)</li><li><strong>Scheduling paralegal/case manager</strong> managing all calendars & logistics</li><li><strong>Litigation paralegal</strong> handling discovery, experts & drafting</li></ul><p>Access to:</p><ul><li>Settlements team & lien specialists</li><li>Medical records & nurse consultants</li><li>Demand writers & legal researchers</li><li><strong>In‑house media production</strong> (animations, trial visuals, “day-in-the-life” videos)</li><li><strong>Focus group litigation labs</strong></li><li><strong>Social services team</strong> supporting injured clients beyond the case</li></ul><p>💰 Compensation & Incentives</p><ul><li><strong>Base Salary:</strong> $150K–$175K</li><li><strong>Discretionary Monthly Bonuses (DMBs)</strong></li><li>Attorneys settling <strong>$4–6MM in year one earn ~40%</strong></li><li><strong>No billable hour requirements</strong></li></ul><p><br></p><p><br></p>
<p>Robert Half's HR Solutions team is partnered with a growing client seeking a Director of Human Resources. The HR Director leads the people function in a fast-paced, growth-oriented environment. This role requires a highly adaptable HR leader who can operate as a strategic business partner while remaining deeply hands-on across day-to-day HR operations. Leading a small HR team, the Director will build, evolve, and execute people strategies that support growth, scale, and employee experience. This position is well-suited for someone who thrives in ambiguity, moves quickly, and enjoys building new processes and continuously improving existing ones while keeping pace with the business. This role is Hybrid (4 days onsite / 1 day remote). <strong>M& A experience highly preferred </strong></p><p><br></p><p><br></p><p>Key Responsibilities</p><ul><li>Lead and scale the HR function in a dynamic, high-growth environment</li><li>Partner with senior leadership while remaining actively involved in tactical execution</li><li>Maintain hands-on ownership of talent acquisition, including full-cycle recruiting and onboarding</li><li>Develop and support performance management, employee engagement, and retention initiatives</li><li>Advise leaders on employee relations, compliance, and risk management</li><li>Build, implement, and continuously improve HR processes, systems, and policies to support a growing organization</li><li>Identify opportunities to streamline workflows, enhance efficiency, and strengthen HR operations</li><li>Manage the HR budget and provide updates to senior leadership</li></ul>
Job Summary The HR Assistant provides administrative and clerical support to the Human Resources team and plays a key role in day-to-day HR operations. This entry-level position is ideal for someone interested in starting a career in Human Resources and gaining hands-on experience across recruiting, onboarding, employee records, and HR compliance. <br> Key Responsibilities Assist with employee onboarding, including paperwork, background checks, and system entry Maintain accurate and confidential employee files and HR records Support recruiting efforts by scheduling interviews and coordinating candidate communications Respond to basic employee questions regarding policies, benefits, and procedures Assist with timekeeping, attendance tracking, and data updates in HR systems Help prepare HR reports, spreadsheets, and documentation Support HR projects and initiatives as needed Ensure compliance with company policies and confidentiality standards
<p><strong>What You Will Own:</strong></p><p><strong>Linux Infrastructure Operations</strong></p><ul><li>Full lifecycle administration of ~222 Linux servers (production, QA, development)</li><li>OS upgrades, patch management, and kernel updates</li><li>Performance monitoring and system tuning (CPU, memory, disk I/O, network)</li><li>User access management and authentication integrations (LDAP/AD)</li><li>Backup validation and disaster recovery readiness</li></ul><p><strong>Kubernetes / OpenShift Platform Ownership</strong></p><ul><li>Deploy, administer, and support <strong>Kubernetes/OpenShift clusters</strong> across environments</li><li>Manage cluster lifecycle: installation, upgrades, patching, and scaling</li><li>Configure and maintain:</li><li>Namespaces, RBAC, and security policies</li><li>Networking (CNI, ingress controllers, load balancing)</li><li>Persistent storage (PVCs, storage classes)</li><li>Support application teams with container deployments, troubleshooting, and performance tuning</li><li>Monitor cluster health using tools like Prometheus, Grafana, and native OpenShift tooling</li><li>Optimize cluster resource utilization and capacity planning</li><li>Implement and maintain CI/CD integrations for containerized workloads</li></ul><p><strong>Security & Hardening</strong></p><ul><li>Implement and maintain patching cadence across Linux and Kubernetes environments</li><li>System hardening aligned to CIS/STIG best practices</li><li>SELinux configuration and enforcement</li><li>Firewall configuration (iptables / firewalld)</li><li>Kubernetes security best practices (RBAC, pod security standards, image scanning)</li><li>Support vulnerability remediation from tools (Tenable, Qualys, etc.)</li><li>Log monitoring and audit review across infrastructure and containers</li></ul><p><strong>Incident Response & Production Stability</strong></p><ul><li>Lead root cause analysis (RCA) for infrastructure and platform incidents</li><li>Participate in on-call support for critical systems and clusters</li><li>Resolve Sev1/Sev2 outages across Linux and Kubernetes environments</li><li>Develop post-incident documentation and preventative controls</li></ul><p><strong>Modernization & Automation</strong></p><ul><li>Assess and remediate deprecated platform components</li><li>Standardize system and cluster configurations</li><li>Build documentation and operational runbooks</li><li>Drive infrastructure-as-code and automation initiatives (Ansible, Terraform, etc.)</li><li>Support migration of legacy workloads to containerized platforms</li></ul><p><strong>UNIX & OS/400 (IBM) Support</strong></p><ul><li>Administer UNIX environments (AIX/Solaris experience preferred)</li><li>Support integrations with IBM i (OS/400) systems supporting Rail operations</li><li>Ensure proper update and lifecycle management across platforms</li><li>Maintain cross-platform data and system dependencies</li></ul>
<p>We are looking for an experienced Product Architect who will be responsible for the operational ownership and continuous improvement of enterprise Pricing and Promotions solutions. This includes contributing to product roadmap planning, driving innovation initiatives, writing and refining user stories, guiding solution design and development, supporting deployment activities, and assisting with ongoing user support and value optimization efforts.</p><p>The Product Architect works within an agile delivery environment alongside internal team members and external partners, collaborating closely with cross-functional product, business, and technology teams across multiple regions.</p><p><br></p><p>Key Responsibilities</p><ul><li>Provide functional and technical expertise related to enterprise Pricing and Promotions platforms to business and technology stakeholders.</li><li>Participate in pricing and rebate initiatives from concept through implementation and value realization, partnering with vendors, implementation teams, and internal stakeholders.</li><li>Execute backlog items as prioritized by leadership, including features, user stories, incidents, change requests, and value optimization initiatives.</li><li>Develop user stories, cost estimates, solution designs, training materials, and system documentation.</li><li>Support development, configuration, testing, deployment, and post-go-live activities.</li><li>Assist with change management, support tickets, automated test case development, and ongoing product enhancements.</li><li>Collaborate with other product and technology teams based on evolving priorities.</li><li>Follow Agile and SDLC practices to ensure consistent and transparent execution across product areas.</li><li>Ensure solutions comply with enterprise architecture standards, security requirements, and modern data/analytics practices.</li><li>Track product performance and support value realization efforts.</li><li>Ensure product-related SLAs and operational metrics are achieved.</li><li>Work closely with cross-functional teams to deliver scalable, maintainable Pricing & Promotions solutions.</li></ul>
We are looking for a Platform Engineer to support and enhance a large-scale Linux and container platform environment for a motor freight forwarder in Johns Creek, Georgia. This Long-term Contract position focuses on maintaining reliable infrastructure operations, strengthening platform performance, and ensuring stable Kubernetes and OpenShift services across multiple environments. The role will partner with technical teams to improve automation, availability, and operational readiness for business-critical systems.<br><br>Responsibilities:<br>• Administer a broad Linux server estate across production, quality assurance, and development environments, ensuring consistent performance and system stability.<br>• Plan and carry out operating system maintenance activities, including version upgrades, routine patching, and kernel updates with minimal service disruption.<br>• Track infrastructure health and fine-tune compute, memory, storage, and network performance to improve reliability and efficiency.<br>• Oversee account access controls and support authentication connectivity with enterprise directory services.<br>• Verify backup integrity and contribute to disaster recovery preparedness through regular review and testing activities.<br>• Manage Kubernetes and OpenShift platforms across environments, including deployment, day-to-day administration, and ongoing support.<br>• Lead cluster lifecycle activities such as installation, expansion, patching, version upgrades, and capacity adjustments.<br>• Configure and maintain core platform components such as namespaces, security settings, ingress, load balancing, and persistent storage resources.<br>• Assist application teams with container onboarding, issue resolution, and workload optimization while supporting CI/CD integration for container-based deployments.<br>• Monitor platform health with tools such as Prometheus, Grafana, and native OpenShift capabilities, and use findings to guide capacity planning.
We are looking for an Administrative Coordinator to support secure badge issuance and access administration at an on-site client location. This Long-term Contract position is ideal for someone who thrives in a structured, fast-moving environment and can balance accuracy, service, and confidentiality in daily operations. The role focuses on maintaining credential records, assisting authorized personnel with access needs, and helping uphold site security standards through dependable administrative support.<br><br>Responsibilities:<br>• Oversee daily badge and credential processing for employees, contractors, vendors, visitors, and other approved individuals requiring site access.<br>• Create and maintain accurate identification records, including photographing individuals and uploading documentation into the access management system.<br>• Review active badge files regularly to identify expired, incomplete, or noncompliant records and coordinate timely corrections or renewals.<br>• Apply and update access permissions based on site guidelines, role requirements, and authorized departmental requests.<br>• Work closely with the on-site security leadership to support compliance with established security procedures and access control practices.<br>• Protect sensitive personal and security-related information by handling all records with a high degree of discretion and accuracy.<br>• Track badge stock, printer materials, and related office supplies to ensure resources remain available for uninterrupted operations.<br>• Provide responsive, attentive assistance to employees and visitors while managing multiple priorities in a high-volume setting.
<p>The HR Generalist is responsible for supporting a wide range of human resources functions, including employee relations, onboarding, benefits administration, compliance, and HR operations. This role serves as a key point of contact for employees and managers and helps ensure HR policies and processes are followed consistently across the organization.</p><p><br></p><p>Key Responsibilities</p><ul><li>Administer employee onboarding and offboarding processes</li><li>Maintain accurate and confidential employee records in HR systems</li><li>Support benefits administration, enrollment, and employee questions</li><li>Assist with employee relations issues and performance management processes</li><li>Ensure compliance with federal, state, and local employment laws</li><li>Support recruiting activities, including interview coordination and offer documentation</li><li>Assist with timekeeping, payroll coordination, and HR audits</li><li>Provide guidance to employees on HR policies, procedures, and programs</li><li>Partner with managers on HR-related matters and day-to-day people operations</li><li>Support HR projects and initiatives as needed</li></ul><p><br></p>
We are looking for an experienced Director of Marketing to lead strategic initiatives that strengthen brand presence and accelerate business growth in Atlanta, Georgia. This role will shape multi-channel B2B marketing programs, guide digital performance efforts, and translate market insights into effective campaigns. The ideal candidate brings strong leadership, analytical thinking, and a track record of building measurable marketing strategies that expand awareness and generate demand.<br><br>Responsibilities:<br>• Develop and lead a comprehensive marketing roadmap that supports business objectives and increases market visibility.<br>• Oversee digital marketing initiatives across relevant channels, using performance data to improve reach, engagement, and conversion outcomes.<br>• Direct B2B marketing campaigns designed to attract target audiences, nurture prospects, and support revenue goals.<br>• Strengthen brand positioning by creating consistent messaging and ensuring alignment across all marketing activities.<br>• Use analytics tools, including Google Analytics, to evaluate campaign performance and provide actionable recommendations.<br>• Partner with cross-functional leaders to align marketing priorities with sales objectives, product direction, and broader company strategy.<br>• Manage campaign planning, budget allocation, and resource prioritization to maximize return on marketing investment.<br>• Monitor industry trends, competitor activity, and customer behavior to identify opportunities for growth and differentiation.
We are looking for an experienced Director of Client Services to lead a dedicated team of professionals in delivering exceptional service to our clients. This role, based in Atlanta, Georgia, will focus on client satisfaction, operational excellence, and strategic collaboration with leadership to drive business growth. This is a contract-to-permanent position offering an excellent opportunity to make a lasting impact within the Printing/Publishing industry.<br><br>Responsibilities:<br>• Lead and oversee client service operations, ensuring the team delivers exceptional support and enables the sales organization to focus on growth activities.<br>• Collaborate with senior leadership to develop and execute strategic initiatives that enhance service quality and client satisfaction.<br>• Act as a point of escalation for complex client issues, resolving challenges and removing barriers to success.<br>• Monitor and assess team capacity, ensuring resources are aligned with client needs and organizational goals.<br>• Develop and implement tactical plans for client services, co-owning service delivery strategies with sales leadership.<br>• Mentor and guide team members in building strong client relationships, managing projects effectively, and utilizing tools and systems.<br>• Ensure compliance with client requirements and organizational procedures, maintaining a high standard of service delivery.<br>• Analyze and review team performance through regular reporting, identifying areas for improvement and implementing actionable plans.<br>• Work closely with sales teams to prepare client presentations, highlighting account activities and identifying opportunities for expansion.<br>• Support the onboarding and implementation of new clients, ensuring smooth transitions and alignment with business objectives.
<p><strong>Overview</strong></p><p>One of our MSP clients is seeking a Lead Functional Consultant, SCM & Manufacturing, to be responsible for leading the end-to-end project lifecycle, from project conception to successful implementation, specifically focusing on Supply Chain Management (SCM) and Manufacturing solutions. This role requires a deep understanding of Microsoft Dynamics AX/ F& SCM, strong leadership skills, and the ability to coordinate and manage both functional teams and project scope effectively.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Gap Fit Analysis: Conduct thorough Gap Fit Analysis to identify areas where existing solutions meet or fall short of business requirements.</li><li>Project Scoping and Strategic Planning: Participate in project scoping sessions and contribute to the strategic planning of system solutions that align with client objectives.</li><li>Stakeholder Engagement: Meet with decision-makers, systems owners, and end users to define business, financial, and operational requirements, ensuring that system goals are clearly understood and documented.</li><li>Solution Design Validation: Confirm that specific solutions meet the overall functional Solution Designs, ensuring alignment with project goals and client expectations.</li><li>Functional Team Leadership: Lead the functional team, providing guidance and oversight to ensure that project deliverables meet quality and timeline expectations.</li><li>Collaboration with Project Team: Work closely with the onsite Project Team and Project Manager to ensure that project timelines are met and that any issues are promptly addressed.</li><li>Data Migration Strategy Development: Develop data migration strategies for AX/F& SCM SCM & Advanced WMS, and AX/F& SCM Manufacturing WMS, using Microsoft recommended tools and frameworks.</li><li>Requirement Documentation: Collaborate with clients and functional teams to create and review comprehensive requirements documents.</li><li>Solution Design: Work closely with functional teams on gap fit documents and help design both functional and technical solutions that are optimal for the project.</li><li>Presales and Customer Assessments: Participate in presales activities, customer assessments, and the development of proposals to support business development efforts.</li><li>Mentorship: Mentor junior functional resources on the team, providing guidance and support to help them grow their skills and contribute effectively to projects.</li><li>Practice Competency Development: Contribute to the development of practice competencies through active participation and knowledge sharing.</li><li>This job description is not designed to be a comprehensive list of the duties and responsibilities required of the employee in this position, as duties, responsibilities, and activities may change at any time with or without notice.</li></ul><p><br></p>
We are looking for an Azure Architect to lead the design and delivery of secure, scalable cloud environments for a motor freight forwarder in Johns Creek, Georgia. This Long-term Contract position focuses on building resilient Azure solutions that support performance, governance, and operational efficiency. The ideal candidate will combine strong architectural expertise with hands-on experience in infrastructure automation, cloud security, and platform monitoring.<br><br>Responsibilities:<br>• Create cloud architecture strategies in Microsoft Azure that emphasize scalability, reliability, and strong security controls.<br>• Provision and maintain Azure infrastructure using Terraform and other infrastructure-as-code methods to support consistent deployments.<br>• Partner with network and security stakeholders to strengthen identity management, access controls, data protection, and secure connectivity across the environment.<br>• Establish observability practices with Azure Monitor, Log Analytics, and Application Insights to track system health and improve service availability.<br>• Develop automation for deployment workflows and day-to-day operational tasks to increase efficiency and reduce manual intervention.<br>• Integrate cloud processes with ServiceNow APIs where needed to support operational workflows and service management activities.<br>• Review platform performance and resource utilization, then recommend improvements for cost, scalability, and stability.<br>• Provide technical guidance on Azure services and best practices to support sound cloud engineering decisions across the organization.
<p>Robert Half’s <strong>HR Solutions team</strong> is seeking an experienced <strong>HR Generalist</strong> to support a growing organization in a hands‑on, full‑cycle HR capacity. This role partners closely with the <strong>HR Manager</strong> and plays a key role in executing and maintaining HR operations while supporting the evolving needs of the business. The ideal candidate has <strong>owned all core HR functions</strong> within a small or lean environment and thrives in a role that requires adaptability, sound judgment, and the ability to <strong>pivot and wear many hats</strong>. This position supports the full employee lifecycle and works closely with leadership and operations to ensure HR practices are practical, compliant, and aligned with business objectives.</p><p><br></p><p>Key ResponsibilitiesHR Generalist Support & Partnership</p><ul><li>Partner with the <strong>HR Manager</strong> to execute day‑to‑day HR operations and support broader people initiatives.</li><li>Serve as a primary HR contact for employees, providing guidance on policies, procedures, and employee concerns.</li><li>Support employee relations matters, performance management processes, and policy interpretation.</li></ul><p>Recruiting & Hiring</p><ul><li>Manage <strong>job postings</strong>, applicant tracking, and interview scheduling.</li><li>Support candidate screening and hiring coordination with leaders.</li><li>Prepare and issue <strong>offer letters</strong> and employment documentation.</li><li>Support hiring for both <strong>hourly and salaried</strong> employees.</li></ul><p>Onboarding, Offboarding & Employee Changes</p><ul><li>Execute onboarding processes including I‑9 completion, documentation, orientation scheduling, and system access.</li><li>Support employee changes such as promotions, transfers, and merit increases.</li><li>Manage offboarding processes and ensure accurate documentation and system updates.</li></ul><p>HR Documentation & Compliance</p><ul><li>Draft and maintain HR documentation including <strong>offer letters, merit letters, corrective action documentation, and employee records</strong>.</li><li>Maintain accurate, audit‑ready personnel files.</li><li>Support compliance with employment laws, internal policies, and required acknowledgements.</li></ul><p>HR Operations & Business Support</p><ul><li>Provide hands‑on HR support in a fast‑paced, evolving environment.</li><li>Serve as <strong>backup support to operations</strong> as needed to ensure continuity.</li><li>Assist with scheduling, HR reporting, and process documentation.</li><li>Identify opportunities to improve efficiency while maintaining a strong execution focus.</li></ul><p><br></p>
We are looking for an experienced Systems Engineer to join our team in Lawrenceville, Georgia. This role requires a strong background in Citrix technologies, cloud solutions, and Azure Virtual Desktop. The ideal candidate will bring a hands-on approach while also contributing at a senior level to support infrastructure and cloud integration efforts.<br><br>Responsibilities:<br>• Lead the design, implementation, and maintenance of Citrix environments, including Desktop/App, Cloud, and Netscalers.<br>• Manage and optimize Azure Virtual Desktop solutions to enhance system performance and scalability.<br>• Collaborate with IT staff and contractors to ensure seamless infrastructure operations within a robust technical environment.<br>• Oversee Active Directory and Azure Active Directory configurations, ensuring security and reliability.<br>• Administer and troubleshoot Microsoft Windows Server environments to maintain system efficiency.<br>• Integrate Microsoft Exchange services into existing infrastructure, ensuring smooth communication and data management.<br>• Provide strategic guidance and technical expertise to improve cloud integration and infrastructure processes.<br>• Participate in ongoing system assessments to identify areas for improvement and implement solutions.<br>• Act as a senior-level resource for troubleshooting and resolving complex system issues.<br>• Support the transition to a hybrid work setup after the initial onsite period.
<p>We are looking for an experienced Director of Client Services to lead a dedicated team of professionals in delivering exceptional service to our clients. This role, based in Atlanta, Georgia, will focus on client satisfaction, operational excellence, and strategic collaboration with leadership to drive business growth. This is a contract-to-permanent position offering an excellent opportunity to make a lasting impact within the Printing/Publishing industry.</p><p><br></p><p>Responsibilities:</p><p>• Lead and oversee client service operations, ensuring the team delivers exceptional support and enables the sales organization to focus on growth activities.</p><p>• Collaborate with senior leadership to develop and execute strategic initiatives that enhance service quality and client satisfaction.</p><p>• Act as a point of escalation for complex client issues, resolving challenges and removing barriers to success.</p><p>• Monitor and assess team capacity, ensuring resources are aligned with client needs and organizational goals.</p><p>• Develop and implement tactical plans for client services, co-owning service delivery strategies with sales leadership.</p><p>• Mentor and guide team members in building strong client relationships, managing projects effectively, and utilizing tools and systems.</p><p>• Ensure compliance with client requirements and organizational procedures, maintaining a high standard of service delivery.</p><p>• Analyze and review team performance through regular reporting, identifying areas for improvement and implementing actionable plans.</p><p>• Work closely with sales teams to prepare client presentations, highlighting account activities and identifying opportunities for expansion.</p><p>• Support the onboarding and implementation of new clients, ensuring smooth transitions and alignment with business objectives.</p>