We are looking for a proactive Systems Analyst to join our team in Norcross, Georgia. This role is ideal for someone who thrives in a dynamic environment and can independently tackle challenges without requiring extensive guidance. If you have experience in IT support, networking, and system analysis, along with strong communication skills, we encourage you to apply.<br><br>Responsibilities:<br>• Analyze and interpret system requirements to ensure optimal performance and user satisfaction.<br>• Provide technical support and resolve hardware and software issues efficiently.<br>• Manage and maintain Active Directory, ensuring security and accessibility.<br>• Collaborate with teams to perform system upgrades and hardware updates.<br>• Configure and troubleshoot routers, switches, and network devices to maintain connectivity.<br>• Monitor network performance and implement improvements as needed.<br>• Assist in the creation of business requirement documents for system changes.<br>• Conduct regular troubleshooting to identify and resolve technical issues.<br>• Support Tier 1 and Tier 2 technical inquiries, ensuring timely resolutions.<br>• Communicate effectively with stakeholders to provide updates and gather feedback.
<p><strong>Position Overview:</strong></p><p>Our client is seeking a skilled Oracle Service Cloud Technical Analyst. This role will focus on the technical aspects of Service Cloud, particularly in relation to dashboards and performance testing, while supporting the Oracle Customer to Meter (C2M) go-live process. The ideal candidate will have a strong technical background, excellent analytical skills, and experience in cloud-based service solutions.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Collaborate with project teams to define technical requirements for the Service Cloud implementation.</li><li>Design, develop, and optimize dashboards for monitoring and to provide actionable insights and enhance decision-making processes.</li><li>Conduct and optimize approach for performance testing to ensure system reliability and efficiency during the Oracle C2M go-live.</li><li>Troubleshoot technical issues and provide solutions to ensure seamless integration and functionality.</li><li>Work closely with stakeholders to gather feedback and implement necessary changes in the service implementation.</li><li>Document technical processes, configurations, and testing results to maintain clear project records.</li><li>Stay updated with the latest trends and best practices in Service Cloud technologies and performance testing.</li></ul>
We are looking for a skilled Systems Administrator to join our team in Atlanta, Georgia. This role is ideal for someone with a strong technical background, especially in Apple hardware and software, who can ensure system integrity and security. As part of our dynamic environment, you will contribute to maintaining and enhancing our IT infrastructure while collaborating closely with team members.<br><br>Responsibilities:<br>• Manage and support Apple hardware and MacOS systems, ensuring optimal performance and reliability.<br>• Provide assistance with help desk operations, including prioritization, reporting, and time management.<br>• Administer tools such as Adobe Creative Cloud, Google Apps, GSuite, ZenDesk, Active Directory, and mobile device management systems.<br>• Oversee imaging and deployment of Apple machines, with expertise in Kandji being an advantage.<br>• Implement security measures to protect company data and assets while maintaining system integrity.<br>• Collaborate with teams to deliver training initiatives and create clear documentation for internal processes.<br>• Troubleshoot technical issues and provide timely resolutions to maintain smooth operations.<br>• Promote a positive and respectful work environment, fostering teamwork and open communication.<br>• Ensure dependability by consistently delivering on commitments and exceeding expectations.
We are looking for a skilled Systems / Backup Engineer to join our team in Johns Creek, Georgia. This contract-to-permanent position offers the opportunity to work in the motor freight forwarding industry, managing and enhancing critical IT infrastructure. The ideal candidate will have a strong background in backup solutions, cloud technologies, and system administration, ensuring smooth operations and data security.<br><br>Responsibilities:<br>• Configure, maintain, and optimize Windows server hardware and software to ensure reliable system performance.<br>• Implement and manage backup solutions, including Rubrik and Zerto, to safeguard data and support disaster recovery.<br>• Monitor system performance, troubleshoot technical issues, and resolve problems to minimize downtime.<br>• Administer Active Directory, including creating group policies, managing user accounts, and enforcing domain security protocols.<br>• Oversee network security measures to prevent unauthorized access and protect sensitive data.<br>• Perform regular updates and patches to systems to address vulnerabilities and improve functionality.<br>• Collaborate with network teams to ensure seamless operation of software and systems that align with business needs.<br>• Create and maintain detailed documentation for system configurations, processes, and service records.<br>• Manage virtual environments using technologies such as VMware or Hyper-V to support business operations.<br>• Provide technical support to users, addressing their IT needs and ensuring optimal productivity.
<p>The Systems Engineer will design, implement, and support server and infrastructure environments across on-prem and cloud platforms. You’ll focus on reliability, performance, and automation of core IT systems.</p>
<p>We are seeking a hands-on <strong>Linux / UNIX Systems Administrator</strong> to take full ownership of a 200+ Linux environment. This is a critical, execution-focused role.</p><p>This individual will stabilize, modernize, secure, and actively manage our Linux infrastructure, including systems supporting OS/400 (OS4) integrations</p>
<p><strong>Overview</strong></p><p>Our client is seeking a <strong>Senior Oracle Cloud Infrastructure (OCI) Architect</strong> with strong <strong>Oracle E‑Business Suite (EBS)</strong> experience to assist with a cloud architecture initiative. The project involves <strong>segmenting multiple Oracle Cloud environments</strong> and <strong>mentoring client's engineering teams</strong> on governance, best practices, and operational management of their OCI environments.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Design and implement a <strong>segmented Oracle Cloud Infrastructure (OCI)</strong> environment, including tenancy layout, compartment strategy, network segmentation, and governance.</li><li>Provide architecture guidance for running <strong>Oracle E‑Business Suite (EBS)</strong> within OCI, including HA/DR patterns, storage strategy, and performance considerations. </li><li>Build security models across Oracle environments: IAM policies, security zones, KMS, encryption, and access control. </li><li>Mentor engineering staff on OCI best practices, policies, monitoring, logging, cost controls, and operational maturity.</li><li>Ensure networking alignment: VCN design, subnets, gateways, load balancers, DNS, routing, and connectivity between environments.</li><li>Establish observability and operational frameworks: logging, metrics, alarms, DR runbooks, and lifecycle management. </li><li>Collaborate across teams to ensure secure interaction between EBS, cloud services, and any downstream enterprise systems.</li></ul>
<p><strong>Primary Responsibilities</strong></p><ul><li>Diagnose, troubleshoot, and perform minor PC hardware repairs (RAM replacement, SSD cloning/replacement, basic troubleshooting, etc.).</li><li>Assist with software installation, configuration, and routine system maintenance.</li><li>Support Mac, Windows, and Linux operating systems, including basic configuration, troubleshooting, and user assistance.</li><li>Communicate technical issues clearly and professionally to users with varying levels of technical expertise.</li><li>Collaborate with team members to resolve technical problems efficiently.</li><li>Escalate complex technical issues when appropriate and assist with follow‑up and resolution.</li><li>Cultivate foundational knowledge and strong interest in object‑oriented, web‑driven development, with exposure to JavaScript, C#, HTML, SQL, and PHP.</li><li>Stay current with emerging technologies, tools, and best practices through self‑learning and on‑the‑job training.</li></ul><p><strong>Job Requirements</strong></p><ul><li>Basic hands‑on experience with PC hardware repair and troubleshooting.</li><li>Familiarity with multiple operating systems (Windows, macOS).</li><li>Strong customer service skills and a positive, professional attitude.</li><li>Education: High School Diploma or equivalent required.</li><li>Strong verbal and written communication skills.</li><li>Enjoys collaborating with others to achieve shared goals.</li><li>Exceptional organization skills, both professionally and personally.</li><li>Basic math and computer skills required.</li><li>Must pass drug and background screenings.</li></ul>
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Marietta, Georgia. In this role, you will provide comprehensive technical assistance to end-users in a Microsoft-based environment, ensuring smooth operations across hardware and software systems. This is a long-term contract position ideal for a problem-solver who thrives in a dynamic healthcare setting.<br><br>Responsibilities:<br>• Provide technical support for laptops, desktops, printers, and other hardware devices used by end-users.<br>• Perform administrative tasks in Active Directory and Office 365 to manage user accounts and permissions.<br>• Troubleshoot and resolve issues within Microsoft environments, including Windows 10 and other related systems.<br>• Address service desk tickets promptly, ensuring effective issue resolution and user satisfaction.<br>• Support electronic documentation software and internet connectivity systems within ambulance vehicles.<br>• Maintain system performance and reliability by diagnosing and resolving connectivity issues.<br>• Collaborate with other IT team members to address complex technical challenges.<br>• Train end-users on proper use of hardware and software to enhance productivity.<br>• Ensure compliance with organizational policies and security protocols during system support.<br>• Document technical procedures, solutions, and resolutions for future reference.
<p>The Cloud System Administrator will support production and lower-level AWS environments running Linux, as well as Google Workspace, with future support for Azure environments. This role collaborates closely with Configuration Management, Business Analysts, QA, and developers to ensure secure, stable, and successful solution delivery.</p><p>The Cloud System Administrator serves as a technical expert for Linux within the DevOps teams and supports incident and problem management for Windows and Google environments. Key responsibilities include partnering with the change management team on backup, patching, and support processes. The Cloud System Administrator is also responsible for analyzing and presenting performance metrics for Linux environments and plays a vital role in tools integration.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><ul><li>Analyzes business needs and identifies possible opportunities.</li><li>Creates and maintains a customer database.</li><li>Facilitates communication between client and customers (non-state entities, including, but not limited to counties, cities, authorities, citizens, private colleges, universities, and businesses) to assist them in improving products/services, to build relationships, and to increase customer satisfaction.</li><li>Thoroughly reviews relevant data and reports of customers’ activities in order to develop/ implement improvements.</li><li>Assists in identifying new product and service offerings to market.</li><li>Identifies and contacts key stakeholders; penetrates market and introduces product/service offerings.</li><li>Evaluates, analyzes, and determines the appropriate product/service offering opportunities. Has knowledge of client’s services and initiatives.</li><li>Identifies trends from customer interaction which could lead to potential new products for client</li></ul>