<p><strong>Position Overview:</strong></p><p>Our client is seeking a skilled Oracle Service Cloud Technical Analyst. This role will focus on the technical aspects of Service Cloud, particularly in relation to dashboards and performance testing, while supporting the Oracle Customer to Meter (C2M) go-live process. The ideal candidate will have a strong technical background, excellent analytical skills, and experience in cloud-based service solutions.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Collaborate with project teams to define technical requirements for the Service Cloud implementation.</li><li>Design, develop, and optimize dashboards for monitoring and to provide actionable insights and enhance decision-making processes.</li><li>Conduct and optimize approach for performance testing to ensure system reliability and efficiency during the Oracle C2M go-live.</li><li>Troubleshoot technical issues and provide solutions to ensure seamless integration and functionality.</li><li>Work closely with stakeholders to gather feedback and implement necessary changes in the service implementation.</li><li>Document technical processes, configurations, and testing results to maintain clear project records.</li><li>Stay updated with the latest trends and best practices in Service Cloud technologies and performance testing.</li></ul>
We are seeking a Senior Security Systems Engineer to lead the design, implementation, and optimization of enterprise security solutions. This role will serve as a technical leader, driving security architecture decisions, mentoring entry level engineers, and ensuring the organization’s systems and data are protected against evolving threats. <br> Key Responsibilities Lead design and implementation of enterprise security architecture and systems Own and optimize security platforms (SIEM, EDR, IAM, firewalls, cloud security) Drive incident response and threat detection strategies Conduct advanced vulnerability management and system hardening Partner with cloud, infrastructure, and application teams to embed security controls Lead security assessments, audits, and compliance initiatives Develop security standards, policies, and best practices Mentor entry level engineers and provide technical leadership across teams
We are looking for an experienced Systems Engineer to join our team in Lawrenceville, Georgia. This role requires a strong background in Citrix technologies, cloud solutions, and Azure Virtual Desktop. The ideal candidate will bring a hands-on approach while also contributing at a senior level to support infrastructure and cloud integration efforts.<br><br>Responsibilities:<br>• Lead the design, implementation, and maintenance of Citrix environments, including Desktop/App, Cloud, and Netscalers.<br>• Manage and optimize Azure Virtual Desktop solutions to enhance system performance and scalability.<br>• Collaborate with IT staff and contractors to ensure seamless infrastructure operations within a robust technical environment.<br>• Oversee Active Directory and Azure Active Directory configurations, ensuring security and reliability.<br>• Administer and troubleshoot Microsoft Windows Server environments to maintain system efficiency.<br>• Integrate Microsoft Exchange services into existing infrastructure, ensuring smooth communication and data management.<br>• Provide strategic guidance and technical expertise to improve cloud integration and infrastructure processes.<br>• Participate in ongoing system assessments to identify areas for improvement and implement solutions.<br>• Act as a senior-level resource for troubleshooting and resolving complex system issues.<br>• Support the transition to a hybrid work setup after the initial onsite period.