We are looking for a motivated IT Support Technician (Tier I) to provide first-level technical assistance to internal employees in a hybrid work environment. This role involves hands-on support, including troubleshooting, device setup, and resolving technical issues, ensuring smooth operations for end-users. As part of a dynamic team, you will handle customer-facing responsibilities and escalate advanced issues as necessary. This contract position is perfect for someone early in their IT career who is eager to grow and develop their technical expertise.<br><br>Responsibilities:<br>• Diagnose and resolve common technical issues related to hardware, software, and peripherals for desktops, laptops, and mobile devices.<br>• Set up and configure laptops and mobile devices, including imaging and enrollment into Microsoft Intune.<br>• Provide assistance with Microsoft 365 applications such as Outlook, Teams, SharePoint, and OneDrive, addressing user concerns and performing account-related tasks.<br>• Deliver basic support for conference room technology, ensuring smooth operation during meetings and addressing AV-related issues.<br>• Manage support tickets using tools like Freshworks or Monday.com, ensuring timely updates and effective communication with users.<br>• Track IT assets, maintain inventory records, and coordinate equipment transfers to ensure accurate documentation.<br>• Create and maintain IT documentation, contributing to knowledge articles and identifying trends in recurring issues.<br>• Promote IT security best practices, including password management and device safety, while escalating potential security concerns.<br>• Adhere to established service level agreements (SLAs) for response and resolution times of Tier I support requests.<br>• Assist with troubleshooting device compliance issues, applications, and updates to maintain operational efficiency.
We are looking for a skilled Systems Engineer to join our team in Canton, Georgia. In this role, you will focus on designing, implementing, and optimizing systems that support manufacturing processes, ensuring efficiency and reliability. The ideal candidate will have expertise in programming, lean manufacturing principles, and a strong background in engineering disciplines.<br><br>Responsibilities:<br>• Develop and implement programming solutions, including PLC programming, to optimize manufacturing systems.<br>• Utilize lean manufacturing techniques to improve efficiency and reduce waste in production processes.<br>• Create and modify 3D models to support system and product designs.<br>• Collaborate with teams to integrate and maintain MRP (Material Requirements Planning) systems.<br>• Apply engineering principles, particularly in mechanical, materials, or chemical fields, to enhance system performance.<br>• Conduct analysis and troubleshooting to resolve system issues and improve operational stability.<br>• Ensure compliance with industry standards and best practices during system development.<br>• Provide technical support and training to staff regarding system operations and improvements.<br>• Perform testing and validation of systems to ensure functionality and reliability.<br>• Work closely with cross-functional teams to align system designs with organizational goals.
<p>We are looking for a detail-oriented Cash Application Specialist to join our team in Alpharetta, Georgia. In this Contract to permanent position, you will play a vital role in managing accounts receivable processes and ensuring the accurate application of customer payments. </p><p><br></p><p>Responsibilities:</p><p>• Accurately process and distribute customer invoices in compliance with company policies.</p><p>• Record customer payments, including wire transfers, checks, and credit card transactions, into Oracle systems.</p><p>• Investigate and resolve discrepancies such as unapplied cash or payment issues in a timely manner.</p><p>• Monitor overdue accounts by preparing aging reports and recommending appropriate actions.</p><p>• Perform regular account reconciliations to ensure financial records are up-to-date and precise.</p><p>• Collaborate with the accounting team during month-end and year-end closings by providing required documentation and insights.</p><p>• Maintain organized records of transactions and customer communications for efficient reference.</p><p>• Utilize advanced Excel functions, including pivot tables and VLOOKUPs, to analyze financial data and generate reports.</p><p>• Participate in initiatives to improve processes and enhance efficiency in accounts receivable operations.</p>
<p>Our client is seeking a Litigation Paralegal to join their inhouse legal team in NW Atlanta, GA. This role involves managing a high volume of litigation cases, primarily related to personal injury claims and landlord-tenant disputes. The ideal candidate will play a pivotal role in supporting legal processes, coordinating with external counsel, and ensuring efficient case tracking and discovery oversight.</p><p><br></p><p>• Manage and update the litigation tracking system with accurate case details, including pleadings, settlements, and resolutions.</p><p>• Coordinate all aspects of the discovery process, such as implementing legal holds, collecting relevant documents, and drafting responses to interrogatories.</p><p>• Investigate new claims and lawsuits, including premises liability and general negligence cases, while securing incident reports and liaising with insurance carriers.</p><p>• Oversee eviction filings and hearings, collaborating with property managers and external counsel to ensure compliance with housing regulations.</p><p>• Conduct thorough legal research using platforms like Westlaw or LexisNexis to support case strategies and procedural requirements.</p><p>• Draft and review legal documents, including settlement agreements, internal memos, and summaries of depositions or medical records.</p><p>• Schedule and coordinate depositions, mediations, and trials, including facilitating the retention of expert witnesses.</p><p>• Monitor and process legal invoices to ensure alignment with billing guidelines before submitting payments.</p><p>• Communicate case updates, risk assessments, and liabilities effectively to non-legal teams within the organization.</p>
We are looking for a dedicated Help Desk Analyst to provide exceptional technical support and resolve issues efficiently for end-users. This role involves troubleshooting hardware, software, and network systems while ensuring smooth operations across various platforms. Join our team in Roswell, Georgia, to enhance user experience and contribute to the organization's IT success.<br><br>Responsibilities:<br>• Diagnose and resolve technical issues related to computer hardware, software, and network systems.<br>• Provide support for Android devices, Apple products, and Mac computers.<br>• Manage and maintain Active Directory accounts and permissions.<br>• Perform configuration management and ensure proper system deployments.<br>• Collaborate with teams to troubleshoot and resolve Cisco and Citrix technology-related challenges.<br>• Install, upgrade, and maintain software applications across various platforms.<br>• Deliver excellent customer service by responding promptly to help desk inquiries.<br>• Document solutions and maintain accurate records of technical support activities.<br>• Ensure system security and compliance with organizational IT policies.<br>• Assist in the implementation of new technologies and system upgrades.
<p>We are looking for an experienced Collections Specialist to join our team in Alpharetta, Georgia. In this Contract to permanent position, you will be responsible for managing customer accounts, ensuring timely payments, and minimizing outstanding balances. This role requires a proactive individual with expertise in B2B collections and familiarity with large ERP systems.</p><p><br></p><p>Responsibilities:</p><p>• Manage a portfolio of customer accounts to ensure prompt collection of outstanding balances.</p><p>• Record and monitor collection activities within Oracle, maintaining accuracy and compliance.</p><p>• Investigate and resolve issues related to billing discrepancies, payment shortfalls, and disputes.</p><p>• Collaborate with internal teams, including Sales, Customer Service, and Accounting, to address customer concerns.</p><p>• Prepare aging reports, analyze account trends, and deliver updates to management on collection progress.</p><p>• Recommend appropriate actions for accounts requiring escalation, write-offs, or legal intervention.</p><p>• Maintain strong customer relationships while enforcing company payment policies and terms.</p>
Lead the design and implementation of OTC processes including order management, pricing, shipping, billing, returns, and contracts<br>• Configure and support Advanced Variant Configuration and CPQ tools<br>• Facilitate workshops to define and standardize OTC workflows and revenue recognition models<br>• Collaborate with cross-functional teams to implement best practices in S/4HANA SD<br>• Support subscription billing models including recurring and usage-based billing<br>• Conduct testing, documentation, and training for new processes and enhancements<br>• Evaluate change requests and recommend scalable solutions<br>• Partner with internal stakeholders and external consultants to resolve issues and drive improvements<br>• Ensure compliance with IT controls and audit requirements<br>What You Bring<br>• 10–15 years of SAP SD OTC experience, including full-cycle implementations<br>• Hands-on experience with SAP S/4HANA projects<br>• Strong understanding of business process integration across modules (MM, FI, PP)<br>• Familiarity with Engineering Change Management and CRM integration is a plus<br>• Excellent communication and stakeholder engagement skills<br>• Structured, analytical problem-solving approach<br>• Spanish language skills are a plus<br>Education & Tools<br>• Bachelor’s degree in Business, Computer Science, or related field (or equivalent experience)<br>• SAP certification in SD or S/4HANA preferred<br>• Experience with ITSM tools and Microsoft Office suite
<p>We are looking for a Network Engineer to lead projects, guide and mentor the engineering team, and manage complex network and system solutions. The ideal candidate will be skilled in designing, configuring, and implementing solutions, performing advanced troubleshooting, and providing expert-level technical support. This role includes working closely with Solution Architects on pre-sales engineering, system architecture, and designing both on-premises and cloud-based solutions. The candidate should also be capable of implementing advanced technologies and serving as a key escalation point for engineering support.</p><p><br></p><p>5 days onsite in Norcross GA</p><p>This position does not offer C2C or Sponsorship now or in the future.</p><p><br></p><p>Top Requirements for the role:</p><ul><li>Juniper and EVPN experience is REQUIRED – this is non-negotiable.</li><li>Must be a hands-on Level 3 engineer.</li><li>Certifications are important, with a preference for Juniper credentials.</li><li>Strong routing and switching experience with an EVPN focus.</li><li>Certifications such as JNCIE, CCIE, or CCNP with strong Juniper experience and relevant EVPN/VXLAN exposure.</li><li>Juniper JNCIE certified is ideal- if you do not have JNCIE could be considered if you have substantial Juniper and EVPN experience (MUST HAVE).</li><li>Juniper experience with EVPN and VXLAN (EVPN experience is prioritized over VXLAN-only experience)</li><li>Juniper experience that is limited to firewalls will not be consider.</li></ul>
