<p>In this role, you will work in a fast-paced environment, gaining valuable skills in time management, problem-solving, and technical troubleshooting. You will be responsible for providing deskside support, managing hardware deployments, and ensuring system reliability.</p><p> </p><p>Key Responsibilities:</p><ul><li>Serve as the primary point of contact for on-site technical support and break/fix tasks for desktops and laptops</li><li>Deploy and configure Windows 10/11 devices and provide user orientation</li><li>Utilize tools such as ServiceNow for ticket management and asset tracking</li><li>Perform system maintenance, software upgrades, backups, and recovery tasks</li><li>Provide technical guidance to Tier 2 and Tier 3 teams as needed</li><li>Support disaster recovery and continuity exercises</li><li>Document resolutions in ITSM tools and maintain compliance with SLAs</li><li>Configure and deploy mobile devices, laptops, thin clients, and associated equipment</li><li>Perform asset control tasks and assist with procurement and disposal processes</li></ul><p><br></p>
We are looking for a proactive and friendly PC Technician to support the setup of a new corporate and warehouse facility in Grand Prairie, Texas. In this contract role, you will handle basic hardware installations, resolve minor technical issues, and collaborate with third-party IT providers to ensure smooth operations. This role requires someone who enjoys engaging with others, providing hands-on support, and maintaining a service-oriented approach in a dynamic, air-conditioned environment.<br><br>Responsibilities:<br>• Set up workstations, including printers, monitors, and other hardware components, for new and existing users.<br>• Provide first-line support for resolving basic technical issues and user concerns.<br>• Interact with employees across the facility to assess and address immediate IT needs.<br>• Respond promptly to ad hoc technical assistance requests from staff.<br>• Act as the primary on-site liaison for third-party IT support providers, facilitating the resolution of complex issues.<br>• Follow instructions from external IT partners to perform troubleshooting tasks at user workstations.<br>• Maintain a clean and organized work environment while ensuring all hardware is installed correctly.<br>• Support the onboarding process by assisting with additional configurations for new equipment and users.<br>• Regularly walk through the warehouse and office spaces to identify and address technical needs in real time.
<p>We are seeking a motivated and detail-oriented <strong>Helpdesk Technician</strong> to join our IT team. This role is crucial to ensuring our employees have the technical support they need to succeed and to maintain the smooth operation of our technology infrastructure.</p><p><br></p><p><strong>Title: Desktop Support Role </strong></p><p><strong>Location: Dallas, Tx 75240 </strong></p><p><strong>Pay: $20-30 per hour </strong></p><p><strong>Duration: 6 Month Contract to Hire </strong> </p><p><br></p><p><strong><u>Position Summary</u></strong></p><p>The Helpdesk Technician will be the first point of contact for all technical inquiries, providing exceptional customer service and resolving a wide range of hardware, software, and network issues. You'll work closely with other IT staff to escalate complex problems and contribute to a knowledge base to help streamline future support requests.</p><p>Key Responsibilities</p><ul><li>Provide first-level technical support via phone, email, and in-person for hardware (laptops, desktops, printers), software (Windows, macOS, Microsoft Office, etc.), and network issues.</li><li>Log all support requests and track resolutions using our ticketing system.</li><li>Escalate complex or unresolved issues to senior IT staff as necessary.</li><li>Install, configure, and maintain computer hardware, software, and peripherals.</li><li>Assist with user account management, including creation, modification, and termination.</li><li>Troubleshoot and resolve network connectivity issues (Wi-Fi, VPN).</li><li>Maintain and update documentation for common issues and their resolutions.</li><li>Provide basic training to employees on new software and best practices.</li></ul><p><br></p>
<p>Robert Half is working with a client in Dallas that needs a contract to permanent Desktop Support Analyst. The ideal candidate will have at least 5 years of experience with end user support including software and hardware. </p><p> </p><p><strong>POSITION: DESKTOP SUPPORT</strong></p><p><strong>LOCATION: DOWNTOWN DALLAS 5 DAYS ONSITE</strong></p><p><strong>DURATION: 12 MONTH CONTRACT </strong></p><p><strong>RATE: $27-$32/hr</strong></p><p> </p><p><strong><u>RESPONSIBILITIES </u></strong></p><ul><li>Provides end user support to internal staff </li><li>Resolving hardware and software problems</li><li>Install, configure, and troubleshoot software applications,</li><li>Operating systems, and drivers on various devices</li><li>Manage Office 365 accounts, troubleshoot email and collaboration tool issues,</li><li>Perform regular system updates, patches, and antivirus scans to ensure security and performance</li></ul><p><br></p>
We are looking for an experienced Data Engineer to join our team in Denton, Texas. In this role, you will leverage your expertise in cloud data engineering and advanced analytics to support strategic initiatives in the higher education sector. This position is ideal for someone dedicated to building robust data solutions and guiding less experienced team members.<br><br>Responsibilities:<br>• Develop and optimize data pipelines and workflows using tools like Microsoft Fabric and Azure.<br>• Design and implement data models and warehouses to support analytics and reporting needs.<br>• Create and manage data visualizations with Power BI or Tableau to present actionable insights.<br>• Write and maintain scripts in Python, PySpark, R, and Windows PowerShell to automate data processes.<br>• Integrate data from multiple sources, ensuring accuracy and consistency across systems.<br>• Collaborate with stakeholders to align data solutions with business strategies.<br>• Lead initiatives to solve complex data challenges by applying innovative problem-solving techniques.<br>• Stay up-to-date with emerging trends in analytics and business intelligence, particularly in higher education.<br>• Provide mentorship and technical guidance to less experienced Data Engineers to enhance team capabilities.
<ul><li>Be part of a company that can offer you potential for additional compensation and equity.</li><li>Work on impactful projects that serve both the private and public sectors, offering exposure to diverse industries and technologies.</li><li>Join a team that values innovation, security, and excellence in mobile development.</li></ul><p><strong><u>100% Onsite</u></strong></p><p>This position requires <strong>U.S. Citizenship and the ability to obtain and maintain a high-level Security Clearance.</strong> Candidates must be willing and able to complete an extensive background investigation, which may include tracing up to 10 generations of family history. Additionally, candidates must successfully pass a urine analysis / drug screening as part of the hiring process. These requirements are non-negotiable and essential for consideration.</p><p><br></p><ul><li>Support the full mobile application lifecycle: concept, design, testing, release, and support.</li><li>Develop clean, efficient, and fully functional native iOS applications.</li><li>Collaborate with stakeholders to gather requirements and propose effective solutions.</li><li>Write unit and UI tests to ensure application reliability.</li><li>Troubleshoot and optimize performance across devices and platforms</li></ul><p><strong><u>100% Onsite</u></strong>.</p>
<p>We are looking for individuals that love technology and have good customer handling skills. You will be working with people daily who need help troubleshooting technical issues with their computer. Work hours are M-F covering day-time hours of 8am-6pm central time. A Tier 1 Technical Support Representative is responsible for handling front line inbound telephone calls and written or internet-based inquiries from customers regarding a wide variety technical issue including email, SharePoint, Office 365, Sales Force, and network connectivity. Support includes diagnosing, troubleshooting, documenting, and resolving technical issues. </p><p><br></p><p><strong>Title: Desktop Support </strong></p><p><strong>Location: Grand Prairie </strong></p><p><strong>Pay: $18-20 per hour </strong></p><p><strong>Duration: 6 Month Contract to Hire </strong></p><p><br></p><p>ESSENTIAL DUTIES AND RESPONSIBILITIES</p><p>Provides tier one troubleshooting and resolution for Windows 10, Office 365, Email, and internal CRM technical issues. </p><p>• Provides level one technical support to internal clients and external clients.</p><p>• Accurately assesses the customer's product issue. Asks the user well thought out or detailed questions and carefully listens to the user's response to fully comprehend the need and best approach for resolving the problem.</p><p>• Research customer problems/issues to increase personal knowledge and familiarity with the supported product and to provide the highest level of support possible.</p><p>• Communicates issues clearly and effectively to clients; documents all customer interactions consistently, thoroughly, and free of grammatical errors.</p><p>• Document customer information and recurring technical issues to support product quality programs and product development.</p><p>• Participates in training programs to continuously improve product knowledge and service skills, as well as contributing to the internal knowledgebase.</p><p>• Performs all other duties as assigned.</p><p><br></p>
<p>We are seeking a skilled and proactive <strong>Level 2 IT Support Analyst</strong> to join our dynamic IT operations team. This role serves as the escalation point for complex technical issues that cannot be resolved by Level 1 support. The ideal candidate will demonstrate deep technical expertise, strong troubleshooting skills, and the ability to mentor junior analysts while maintaining high standards of customer service.</p><p><br></p><p><strong>POSITION: IT SUPPORT ANALYST LEVEL II</strong></p><p><strong>LOCATION: DOWNTOWN DALLAS</strong></p><p><strong>SALARY: $68-72K</strong></p><p><br></p><p><strong><u>Responsibilities</u></strong>:</p><ul><li>Install, configure, and maintain operating systems, software updates, and security patches.</li><li>Manage user accounts, group policies, and permissions in Active Directory and other enterprise platforms.</li><li>Assist with endpoint management, and deployment using tools such as JAMF, Intune, or similar</li><li>Respond to escalated helpdesk tickets involving in-depth hardware, software, and network issues</li></ul>
<p>Robert Half is seeking a Application Security Engineer. The ideal candidate for this position would have experience in multiple sectors of security and over at least 5 years of Application Security experience on an enterprise level. This will be a temporary to full time opportunity that will be onsite. </p><p><br></p><p><strong>SUMMARY</strong>:</p><ul><li>The Application Security Engineer is responsible for championing the integration of security at every stage of the software development lifecycle (SDLC), partnering with IT and development teams to implement threat modeling, security reviews, and automated assessments that strengthen and evolve the organization's application security posture.</li><li>Oversee and support the execution of the Application Security program, providing security governance and guidance across engineering teams.</li><li>Drive the implementation and usage of application security tooling (e.g., SAST, DAST, SCA, fuzz testing) while maintaining flexibility across technologies</li></ul><p><br></p>
<p>JOB DESCRIPTION</p><p><br></p><p>Under the direction of the IT Director, the IT Support Specialist performs a variety of technology support functions. They are responsible for ticket escalation and general software support, hardware (laptops, desktops, printers, and phones), and training. They are also responsible for working with vendors and resolving system issues.</p><p><br></p><p>ESSENTIAL DUTIES</p><p>• Provide advanced technical and informational assistance to users of the client’s computer systems in a timely, accurate, and courteous manner.</p><p>• Assist with the installation, configuration and support of Windows-based equipment and applications in our network environment.</p><p>• Assist with the setup and execution of video conferences & events.</p><p>• Assist users with using Zoom, Microsoft Teams and other video and teleconference platforms.</p><p>• Perform routine support on computers, printers, and other peripherals, including but not limited to connecting to wireless networks, clearing paper jams, replacing toner cartridges, relocation and/or setup of computer equipment.</p><p>• Provides timely resolution of all incident tickets.</p><p>• Install new software packages on Firm computers and assist users with getting started and becoming self-sufficient with firm technology.</p><p>• Complete office setups and relocations as necessary.</p><p>• Assist with documentation and inventory of hardware & software as necessary.</p><p>• Adhere to the clients technology standards, data protection and security awareness policies and procedures.</p><p>• Assist with equipment procurement for events through third parties.</p><p>• Monitor depositions, meetings or similar proceedings through various virtual platforms and provide technical support as well as assisting the clients, videographers, and court reporters regarding various issues that occur.</p><p>• Keep manager informed on the status of work/projects, problem areas and customer satisfaction.</p><p>• Performs other duties as assigned.</p><p><br></p><p>SKILLS NEEDED TO BE SUCCESSFUL</p><p>• Ability to communicate effectively both orally and in writing with computer users regarding problems and questions.</p><p>• Excellent customer services skills and the ability to work in a challenging environment.</p><p>• Knowledge of video conferencing systems and web conferencing equipment and systems.</p><p>• Ability to work well in a team and independently.</p><p>• Ability to understand and translate technical material for non-technical users.</p><p>• Excellent organizational skills for prioritizing projects.</p><p>• Thorough knowledge of Microsoft Windows and Microsoft Office Suite.</p><p>• General knowledge of PC LANs and networks including Windows.</p><p>• Ability to quickly learn new applications and upgrades to existing applications.</p><p>EDUCATION AND EXPERIENCE</p><p>• Previous experience in the legal field is desired.</p><p>• Minimum 3 years of experience in a Windows and network environment.</p><p>• Associate or bachelor’s degree is not required but preferred.</p><p>• Certifications not required but preferred.</p><p>• Ability to understand procedures and instructions specific to the area of IT.</p>
<p>We are looking for a talented and driven Google Cloud Engineer to join our IT team. In this role, you will be responsible for designing, implementing, and managing cloud infrastructure using Google Cloud Platform (GCP). The ideal candidate will possess hands-on experience with cloud technologies, have a strong grasp of GCP services, and be dedicated to optimizing cloud environments for scalability, security, and performance.</p><p>Key Responsibilities:</p><p> </p><p><strong>Cloud Infrastructure Design & Deployment:</strong></p><ul><li>Design, deploy, and manage secure, scalable, and reliable cloud environments using various GCP services including Compute Engine, Kubernetes Engine, Cloud Storage, Cloud Networking, and BigQuery.</li></ul><p><strong>Automation & DevOps Practices:</strong></p><ul><li>Automate infrastructure provisioning, configuration, and deployments using tools such as Helm.</li><li>Develop and maintain CI/CD pipelines using Cloud Build, Jenkins, or other similar tools.</li></ul><p><strong>Performance Optimization:</strong></p><ul><li>Monitor cloud performance, suggest improvements, and optimize cloud resources to maintain cost-efficiency while ensuring high performance.</li></ul><p><strong>Security & Compliance:</strong></p><ul><li>Implement best practices for cloud security, including IAM roles, firewalls, encryption, VPCs, and data protection mechanisms.</li><li>Address compliance requirements for data storage and processing within cloud environments.</li></ul><p><strong>Collaboration & Troubleshooting:</strong></p><ul><li>Work with development, architecture, and cross-functional teams to provide technical expertise in designing cloud-based solutions.</li><li>Diagnose and resolve issues related to GCP infrastructure in a timely manner.</li></ul><p><strong>Cloud Cost Management:</strong></p><ul><li>Track and manage cloud expenditures by analyzing usage patterns and implementing cost-saving strategies.</li><li>Utilize native cost management tools within GCP to oversee budgets and resource consumption.</li></ul><p><strong>Documentation & Knowledge Sharing:</strong></p><ul><li>Create documentation for cloud architecture, processes, and best practices.</li><li>Provide training and mentorship to team members on Google Cloud technologies.</li></ul><p><strong>Innovation & Continuous Learning:</strong></p><ul><li>Stay informed on the latest developments in Google Cloud technologies and industry best practices.</li><li>Recommend and adopt new tools or technologies to streamline cloud operations.</li></ul><p><br></p><p><br></p>
We are looking for a skilled Cloud Engineer with expertise in AWS technologies to join our team in Dallas, Texas. In this role, you will design, implement, and optimize cloud solutions that meet organizational needs while maintaining high performance and scalability. This position offers an opportunity to work on cutting-edge cloud environments and contribute to transformative projects.<br><br>Responsibilities:<br>• Design and deploy scalable cloud solutions using AWS technologies.<br>• Implement and manage infrastructure automation tools such as Terraform and Ansible.<br>• Configure and manage AWS services including EC2, Auto Scaling, and other related resources.<br>• Monitor cloud systems to ensure optimal performance and reliability.<br>• Collaborate with cross-functional teams to align cloud strategies with business objectives.<br>• Optimize cloud environments for cost efficiency and scalability.<br>• Troubleshoot and resolve issues related to cloud infrastructure.<br>• Create and maintain documentation for cloud configurations and processes.<br>• Stay updated with the latest AWS advancements and best practices to enhance solutions.<br>• Provide technical guidance and support to team members as needed.
<p>We are seeking a highly skilled and innovative Senior Full- Stack AI / LLM Engineer to join our team and lead the development of cutting-edge AI solutions. This role focuses on building intelligent systems using large language models (LLMs), generative image models, and multimodal AI technologies. You will work across the stack—from model integration and orchestration to deployment and automation—helping us deliver scalable, production-grade AI applications.</p><p><br></p><p>Key Responsibilities</p><ul><li>Design, develop, and deploy Python-based microservices and APIs for AI-powered applications.</li><li>Integrate and fine-tune LLMs from providers such as OpenAI, Anthropic, Meta, and Mistral.</li><li>Build Retrieval-Augmented Generation (RAG) pipelines using frameworks like LangChain or LlamaIndex.</li><li>Implement semantic search and vector database solutions using Pinecone, Weaviate, Chroma, Milvus, or Supabase.</li><li>Develop and integrate TTS/STT systems using tools like OpenAI Whisper, Coqui TTS, and ElevenLabs.</li><li>Work with generative image models including GPT-Image-1, Stable Diffusion, and ComfyUI.</li><li>Automate workflows using orchestration platforms such as n8n, Make, or Zapier.</li><li>Deploy AI services on cloud platforms (GCP, AWS, or Azure) with scalability and reliability in mind.</li><li>Apply prompt engineering best practices to optimize model performance and output quality.</li><li>Collaborate with cross-functional teams including product, design, and data science to deliver impactful AI features.</li></ul>
We are looking for a dedicated Quality Engineer to join our manufacturing team in Terrell, Texas. This role involves leading quality assurance efforts, overseeing a team of inspectors, and ensuring compliance with industry standards. If you have a strong background in metal fabrication and thrive in fast-paced environments, we encourage you to apply.<br><br>Responsibilities:<br>• Supervise and provide guidance to a team of three Quality Inspectors, ensuring all processes meet established standards.<br>• Utilize measurement instruments such as calipers and micrometers to perform precise evaluations of materials and components.<br>• Program and operate quality systems to maintain accurate records and streamline inspection processes.<br>• Conduct thorough root cause analyses and implement problem-solving techniques to address quality issues.<br>• Ensure compliance with Quality Assurance Systems, including ISO 9001, AS9100, and equivalent standards.<br>• Interpret and analyze technical engineering drawings, specifications, and documentation, including GD& T.<br>• Perform all duties associated with a Quality Control Technician, ensuring product integrity and reliability.<br>• Collaborate with cross-functional teams to maintain high-quality standards in a fast-paced manufacturing environment.<br>• Drive continuous improvement initiatives to enhance overall quality and operational efficiency.
<p>We are looking for a skilled Application Security Engineer to join our team in Carrollton, Texas. In this role, you will play a pivotal part in ensuring the security of our cloud-based applications and infrastructure, partnering with development and IT teams to embed security measures throughout the software development lifecycle. This Contract-to-Permanent position offers the opportunity to drive security innovation while working in a dynamic and collaborative environment.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the implementation of the Application Security program, providing guidance and governance to engineering teams.</p><p>• Introduce and manage application security tools, ensuring flexibility and compatibility with diverse technologies.</p><p>• Collaborate with stakeholders to establish security metrics and reporting systems to guide strategic decisions.</p><p>• Provide mentorship to developers, translating security risks into actionable solutions for technical and non-technical audiences.</p><p>• Ensure vulnerabilities are identified and resolved before deployment, offering expert guidance on remediation processes.</p><p>• Track and manage vulnerabilities, empowering developers with secure coding practices.</p><p>• Work closely with Application Development and Security teams to integrate security at every stage of the development process.</p><p>• Automate security measures within the DevOps pipeline to safeguard applications and APIs.</p><p>• Assess third-party services for potential security risks and recommend appropriate actions.</p>
We are looking for a skilled Desktop Support Specialist to provide efficient technical assistance to both on-site and remote employees in Dallas, Texas. This role requires hands-on expertise in resolving hardware and software issues, installing and upgrading systems, and maintaining smooth IT operations. Ideal candidates will have strong problem-solving abilities, excellent communication skills, and a solid understanding of office IT systems.<br><br>Responsibilities:<br>• Provide comprehensive technical support for hardware, software, and networking issues to on-site and remote users.<br>• Perform Level I and Level II troubleshooting, resolving technical problems promptly and professionally.<br>• Install, configure, and maintain computer hardware, peripherals, and imaging systems.<br>• Upgrade operating systems and software applications to ensure optimal performance.<br>• Diagnose and resolve network connectivity issues, including VPN technologies.<br>• Manage user accounts and permissions using Active Directory, including password resets and account creation.<br>• Deliver basic training to employees on system usage and tools, ensuring effective adoption.<br>• Document system events and maintain records to support seamless IT functionality.<br>• Test and evaluate new technologies to enhance IT processes and user experience.<br>• Handle 15-20 technical issues daily, prioritizing tasks and maintaining high service standards.
We are looking for a dedicated Product Support Specialist to join our team in Dallas, Texas, on a long-term contract basis. In this role, you will focus on enhancing agent experiences, resolving user concerns, and guiding individuals through technical solutions and features. As part of a dynamic team in the insurance industry, you will play a critical role in delivering innovative support and ensuring seamless communication and functionality for agents and internal teams.<br><br>Responsibilities:<br>• Serve as a primary advocate for agents, sales staff, and internal teams by addressing their needs and concerns.<br>• Collaborate with management to design and prioritize features and user stories based on agent feedback and operational requirements.<br>• Assist in developing carrier inbound data processes for sales readiness reports, agent profiles, and new product support.<br>• Provide analytical support to create actionable sales reports, dashboards, and insights for agents and teams.<br>• Participate in product visioning and roadmap discussions to drive initiatives like sales enablement and digital transformation.<br>• Guide agents in testing and utilizing specific product features to enhance their experience.<br>• Investigate and report product issues by simulating user scenarios and analyzing functionality.<br>• Maintain and update internal databases with records of technical issues and user interactions.<br>• Monitor and respond to agent complaints on social media, offering timely support and solutions.<br>• Share feedback-driven feature requests and effective resolutions with team members to improve processes.
<p>We are looking for a forward-thinking Director of Engineering to lead and enhance our engineering efforts in SATCOM, RF & ESA (Electronically Steerable Antennas." This position requires a dynamic leader with extensive expertise in research and development, progressive product design, and advanced technologies. The role offers an exciting opportunity to oversee complex projects and drive innovation in electronically steerable antenna systems and SATCOM.</p><p><br></p><p>Responsibilities:</p><p>• Provide strategic leadership to engineering teams, ensuring alignment with organizational goals and objectives.</p><p>• Spearhead research and development initiatives to create cutting-edge, innovative solutions.</p><p>• Oversee the design, development, and deployment of electronically steerable antenna systems.</p><p>• Collaborate with cross-functional departments, including Product Management and Sales, to integrate engineering strategies with business needs.</p><p>• Ensure all engineering processes comply with industry standards and regulatory requirements.</p><p>• Cultivate a culture that prioritizes technical excellence, continuous improvement, and creative problem-solving.</p><p>• Manage project budgets, timelines, and resource allocation to ensure efficient execution.</p><p>• Evaluate and integrate emerging technologies into product development roadmaps.</p><p>• Mentor and guide engineering teams to foster growth and high-performance outcomes.</p>
