<p>We are looking for a dedicated and detail-oriented Customer Service Representative to join our team in Jackson, Michigan. In this Contract to permanent position, you will play a key role in supporting customer needs and ensuring accurate order processing. This is an on-site role, offering the opportunity to collaborate with team members and supervisors while contributing to the efficiency of our operations.</p><p><br></p><p>Responsibilities:</p><p>• Handle inbound calls from customers promptly and professionally, addressing inquiries and resolving issues.</p><p>• Accurately enter customer orders into the CRM system and retrieve orders from customer portals as needed.</p><p>• Verify the accuracy of order details, including value-added processes, to ensure customer satisfaction.</p><p>• Communicate with plant supervisors to discuss order requirements and inspect materials for proper finishing.</p><p>• Maintain organized records of customer interactions and order statuses for seamless follow-up.</p><p>• Collaborate with team members to schedule appointments and manage customer service tasks effectively.</p><p>• Utilize Microsoft Excel and Word to complete data entry tasks and create necessary documentation.</p><p>• Respond to customer emails promptly, providing clear and helpful information.</p><p>• Monitor the progress of orders and coordinate with relevant departments to ensure timely completion.</p><p>• Uphold a commitment to providing exceptional customer service in every interaction.</p>
<p>Our client, a respected and mission-driven nonprofit organization with a collaborative finance team of five, is seeking a <strong>Senior Accountant</strong> to join their growing department. This opening comes with a great success story—someone we placed in this same role two years ago has been promoted, creating an excellent advancement opportunity for the next strong accounting professional.</p><p><br></p><p><strong>About the Senior Accountant Role</strong></p><p>The Senior Accountant plays a key role in ensuring accurate financial operations and supporting the organization’s mission through timely reporting, analysis, and cross-department collaboration. This position offers broad visibility across programs and leadership, a diverse mix of responsibilities, and the chance to contribute to process improvements within a small but high-performing team.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Lead key components of the monthly, quarterly, and annual close processes, ensuring accuracy, completeness, and adherence to nonprofit accounting standards.</li><li>Prepare and review journal entries, account reconciliations, and financial statements.</li><li>Manage restricted and unrestricted fund accounting, including grant tracking, reporting, and compliance support.</li><li>Assist with budget development and forecasting; provide analysis and insights to program leaders and senior management.</li><li>Support annual audit preparation, including schedules, documentation, and coordination with auditors.</li><li>Oversee AP, AR, payroll entries, and general ledger integrity in partnership with other team members.</li><li>Maintain internal controls, recommend process improvements, and participate in financial systems enhancements.</li><li>Serve as a resource for program teams, answering financial questions and helping leaders understand financial results.</li><li>Contribute to special projects such as system upgrades, policy updates, and financial modeling.</li></ul><p>For immediate consideration call Jimmy Tunney at 517-657-8054.</p>
We are looking for a highly organized and detail-oriented Accounts Payable Clerk to join our team on a contract-to-permanent basis in Troy, Michigan. In this role, you will be responsible for managing vendor records, ensuring accuracy in data processing, and assisting with financial documentation. This position offers the opportunity to collaborate with various departments to optimize processes and uphold compliance standards.<br><br>Responsibilities:<br>• Create, update, and maintain master data records with precision and efficiency.<br>• Perform regular data reconciliations to identify and resolve discrepancies.<br>• Enforce governance policies and ensure consistency across all systems and databases.<br>• Collaborate with IT and business units to streamline processes and implement best practices.<br>• Document key tasks and processes thoroughly to support operational transparency.<br>• Ensure compliance with organizational controls and assist with audit activities.<br>• Support the implementation and optimization of Oracle Fusion Cloud and other master data modules.<br>• Address ad hoc data management requests and provide assistance across teams as needed.<br>• Process invoices accurately, including coding and check runs, to maintain smooth accounts payable operations.
We are looking for a dedicated Benefits Administrator to manage payroll and employee benefits while ensuring compliance with applicable laws and regulations. This role requires someone with strong attention to detail and analytical skills who can uphold our values of integrity, teamwork, and continuous improvement. As part of the HR team, you will play a pivotal role in supporting employees and contributing to the organization's success.<br><br>Responsibilities:<br>• Process and audit payroll records across various pay schedules, ensuring accuracy for wages, benefits, garnishments, and tax deductions.<br>• Manage full-cycle payroll operations for both hourly and salaried employees, addressing discrepancies and ensuring compliance with legal requirements.<br>• Administer employee benefits programs, including enrollments, changes, and terminations for health insurance, retirement plans, and other offerings.<br>• Coordinate annual open enrollment processes, communicate plan updates, and collaborate with third-party vendors to enhance benefit administration.<br>• Prepare and analyze payroll and benefits reports for HR, Finance, and management, supporting internal and external audits as needed.<br>• Maintain accurate and confidential employee records to ensure compliance with federal, state, and local regulations.<br>• Provide onboarding support by explaining payroll procedures and benefit options to new hires.<br>• Train and guide employees on payroll and benefits processes to enhance understanding and improve engagement.<br>• Collaborate with HR and other departments to streamline processes and improve efficiency.<br>• Act as a resource for employee inquiries, delivering timely and respectful support.
We are looking for a highly organized and proactive Executive Assistant to provide exceptional administrative support to senior executives. This position is based in Detroit, Michigan, and requires someone skilled at managing schedules, coordinating travel, and ensuring smooth day-to-day operations for leadership. The ideal candidate will excel in maintaining confidentiality and handling strategic tasks with precision.<br><br>Responsibilities:<br>• Manage executive calendars, including scheduling and organizing meetings to ensure optimal time management.<br>• Arrange and coordinate complex travel plans, including booking flights, accommodations, and transportation.<br>• Prepare and edit documents, presentations, and reports using tools such as Adobe Acrobat.<br>• Facilitate executive meetings by preparing agendas, taking notes, and tracking action items.<br>• Handle sensitive and confidential information with discretion and professionalism.<br>• Act as the primary point of contact for executives, addressing inquiries and ensuring seamless communication.<br>• Organize and prioritize tasks to support executives in achieving their goals efficiently.<br>• Monitor deadlines and follow up on pending tasks to ensure timely completion.<br>• Collaborate with other teams and departments to gather information and provide executive-level support.
