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6 results for Medical Customer Service Specialist in Ann Arbor, MI

Patient Registration
  • Warren, MI
  • onsite
  • Temporary
  • 19.00 - 19.00 USD / Hourly
  • <p>We are looking for a dedicated Patient Registration Specialist to join our team in Warren, Michigan. This is a long-term contract position with 2nd shifts, 3pm- 11:30 pm, offering an opportunity to work in a dynamic healthcare environment. The role involves engaging directly with patients, ensuring accurate registration processes, and supporting the emergency department during nights, weekends, and holidays.</p><p><br></p><p>Responsibilities:</p><p>• Accurately register patients in the emergency department, as well as inpatient and outpatient settings.</p><p>• Provide assistance to patients with technology and registration processes.</p><p>• Maintain a high level of customer service while addressing patient inquiries and concerns.</p><p>• Verify medical insurance information and ensure proper documentation.</p><p>• Collaborate with department staff to support various administrative tasks as needed.</p><p>• Adhere to healthcare protocols, including COVID-19 vaccination and flu shot requirements.</p><p>• Ensure data entry accuracy and maintain reliable patient records.</p><p>• Participate in rotating weekend and holiday shifts to meet departmental needs.</p>
  • 2025-10-09T17:19:05Z
Customer Success Specialist
  • Ann Arbor, MI
  • onsite
  • Temporary
  • 20.00 - 24.00 USD / Hourly
  • Seeking an experienced Sales Coordinator to support the Customer Service Team in Ann Arbor MI. This role is. The ideal candidate is team-oriented, detail-oriented, highly organized, and detail oriented, with strong administrative, customer service, and sales communication skills. The position requires comfort working in fast-paced environments and the ability to collaborate effectively within a small team structure. Pay up to $24/hr depending on experience. This role is HYBRID. <br><br>Key Responsibilities: <br>• Respond promptly to customer inquiries via phone and email <br>• Prepare and send warranty quotes and invoices following established procedures and pricing <br>• Process purchase orders, enter payments, and update account records <br>• Track customer correspondence and maintain accurate data in internal systems <br>• Support the creation and maintenance of process documents and customer communication materials <br>• Assist with preparing reports and status updates for management <br>• Coordinate with internal departments to address customer needs and resolve issues <br>• Perform other administrative duties as assigned and strong customer service<br>• Conduct proactive outreach to customers following system purchases <br>• Communicate warranty benefits and terms effectively to drive sales <br>• Follow up with customers as warranty expiration dates approach to facilitate renewals <br>• Track customer information and status in internal systems <br>• Recommend new opportunities and trends based on reports and customer feedback <br>Marketing Support <br>• Assist with marketing initiatives and campaign support as needed <br>• Contribute to customer communication materials and promotional content <br>Team Collaboration <br>• Work collaboratively within a two-person team environment, requiring excellent interpersonal skills <br>• Maintain constant communication with team members via Microsoft Teams throughout the workday <br>• Coordinate efforts to ensure seamless customer experience and operational efficiency <br>Compensation & Benefits <br>• Associate degree or equivalent experience <br>• Strong organizational skills with attention to detail <br>• Clear written and verbal communication abilities with sales acumen <br>• Proficiency in Microsoft Office (including Teams) and familiarity with CRM systems are preferred <br>• Ability to prioritize, multitask, and work both independently and collaboratively <br>• Experience in processing orders, invoices, or contracts is a plus <br>• Comfort with sales conversations and customer relationship building Minimum Requirements <br>• At least 2 years in an administrative, customer service, or sales support role <br>• Proficient in English communication with strong phone presentation skills <br>• Skilled in Microsoft Office applications and the Teams platform <br>• detail oriented attitude and excellent phone etiquette <br>• Ability to thrive in a collaborative team environment <br>• Willingness to engage in sales activities and light marketing support <br>Work Environment • Office environment <br>• Standard business hours, Monday through Friday <br>• Collaborative two-person team structure requiring constant communication and coordination <br>• Initial office-based work with potential remote opportunities
  • 2025-09-16T09:44:04Z
Patient Registration
  • Rochester, MI
  • onsite
  • Contract / Temporary to Hire
  • 19.00 - 19.00 USD / Hourly
  • <p>We are looking for a dedicated Patient Registration Specialist to join our team in Rochester, Michigan on first shift. This Contract-to-Permanent position offers an excellent opportunity for individuals with strong customer service abilities and accurate data-entry skills to contribute to a healthcare environment. The role will require flexibility in scheduling, including virtual training and rotating shifts, along with adherence to health and safety requirements.</p><p><br></p><p>Responsibilities:</p><p>• Perform patient registration for emergency room visits, inpatient admissions, and outpatient services.</p><p>• Assist patients in navigating technology and resolving any technical issues during the registration process.</p><p>• Verify and update patient information accurately to ensure seamless scheduling and insurance processing.</p><p>• Deliver exceptional customer service by addressing patient inquiries and concerns with attention to detail.</p><p>• Collaborate with other departments to ensure smooth operational workflows.</p><p>• Maintain compliance with organizational policies, including health screenings, COVID vaccination, and flu shot requirements.</p><p>• Adapt to varying shift schedules, including virtual training and midnight rotations.</p><p>• Support additional departmental tasks as needed to optimize patient care and administrative efficiency.</p>
  • 2025-09-24T15:24:35Z
Sr. Receptionist
  • Perrysburg, OH
  • onsite
  • Contract / Temporary to Hire
  • 20.00 - 25.00 USD / Hourly
  • We are looking for a detail-oriented and highly organized Senior Receptionist to join our team in Perrysburg, Ohio. In this Contract-to-Permanent position, you will play a pivotal role in providing administrative support, managing schedules, and ensuring smooth day-to-day operations. This role is ideal for someone with strong proofreading skills and experience in administrative assistance.<br><br>Responsibilities:<br>• Greet visitors and handle incoming calls professionally, ensuring excellent customer service.<br>• Proofread documents and correspondence to maintain accuracy and consistency.<br>• Manage calendars, including scheduling meetings, appointments, and conference calls.<br>• Coordinate travel arrangements, including booking flights, accommodations, and transportation.<br>• Prepare and handle export and import documentation efficiently.<br>• Provide general administrative support, including filing, data entry, and maintaining records.<br>• Assist with organizing and facilitating conference calls and meetings.<br>• Serve as a central communication point for internal and external inquiries.<br>• Maintain the front desk area, ensuring it remains presentable and organized.<br>• Collaborate with team members to support ongoing projects and tasks.
  • 2025-09-16T16:24:10Z
Client Service Associate
  • Toledo, OH
  • onsite
  • Temporary
  • 25.00 - 30.00 USD / Hourly
  • <p>We are looking for a highly organized and detail-oriented Client Service Associate with Financial Service experience to provide critical support to advisors while ensuring a seamless and exceptional client experience. This long-term contract position is based in Toledo, Ohio, and requires an individual with relevant experience who excels in prioritizing tasks and maintaining accuracy in a fast-paced environment. </p><p><br></p><p>Responsibilities:</p><p>• Prepare client meeting materials and complete follow-up documentation, ensuring all service requests are processed promptly and accurately.</p><p>• Manage investment and insurance applications with precision, adhering to deadlines and compliance standards.</p><p>• Track the insurance underwriting process and communicate updates to clients in a timely and organized manner.</p><p>• Coordinate investment account activities, including opening, funding, and trading operations.</p><p>• Maintain up-to-date and accurate client records using organizational systems and custodial platforms.</p><p>• Collaborate with custodians and vendors to address and resolve account-related concerns efficiently.</p><p>• Ensure adherence to confidentiality policies and regulatory guidelines while supporting compliance standards.</p><p>• Assist advisors in delivering a seamless and high-quality experience for clients.</p><p>• Handle general administrative tasks to optimize office operations and workflow.</p><p>• Utilize tools like Microsoft Office Suite and Wellscape to manage calendars and travel arrangements effectively.</p>
  • 2025-09-10T20:14:04Z
Receptionist
  • Jackson, MI
  • onsite
  • Temporary
  • 17.41 - 22.00 USD / Hourly
  • <p>We are looking for an organized and personable Receptionist to join our team in Jackson, Michigan. As the first point of contact for visitors and callers, you will play a key role in maintaining smooth office operations while supporting safety and training initiatives. This is a Contract position, ideal for someone who thrives in a dynamic environment and enjoys working collaboratively.</p><p><br></p><p><strong>This role is 100% onsite, Monday-Friday 8:00AM-5:00PM EST</strong></p><p><br></p><p>Responsibilities:</p><p>• Manage incoming and outgoing mail, including sorting, organizing, and coordinating shipments.</p><p>• Professionally answer and route calls using a multi-line phone system.</p><p>• Welcome visitors and ensure their needs are promptly addressed.</p><p>• Assist with scheduling and coordinating safety-related doctor visits and maintaining compliance paperwork.</p><p>• Organize and facilitate employee safety training sessions and meetings.</p><p>• Conduct inspections of safety equipment such as first aid cabinets, eye wash stations, and fire extinguishers.</p><p>• Develop and distribute training materials to ensure employee compliance with company and industry standards.</p><p>• Collaborate with plant supervisors to create detailed job and machine instructions.</p><p>• Support the planning and execution of annual safety initiatives and events.</p><p>• Perform general clerical tasks to support office operations.</p>
  • 2025-10-02T19:14:08Z