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2 results for Customer Service Manager in Ankeny, IA
- West Des Moines, IA
- remote
- Temporary / Contract
- 19 - 20 USD / Hourly
- <p>We are looking for a dependable Customer Service Representative to support insurance-related customer interactions for a financial company Robert Half works with. This will be a <strong>REMOTE </strong>role, but the candidate <strong>MUST sit out of the DES MOINES area</strong>. This Long-term Contract opportunity is ideal for someone who can manage several systems at once, maintain accurate records, and deliver attentive service across phone and email channels. The right candidate will be comfortable handling both incoming and outgoing communication while researching and updating policy information with a high level of accuracy.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming customer inquiries and place outbound follow-up calls to provide timely assistance and updates.</p><p>• Review, research, and update insurance-related information across multiple computer applications while maintaining accuracy in every transaction.</p><p>• Enter customer and policy details into internal systems with strong attention to detail and data quality.</p><p>• Navigate between several screens and tools efficiently while continuing to provide high-quality service.</p><p>• Schedule appointments or follow-up interactions as needed to help resolve customer needs.</p><p>• Maintain consistent follow-through on customer issues to ensure questions are addressed fully and accurate</p><p><br></p><p>Ready to take the next step in your customer service career? We'd love to hear from you! If you're interested, and in the Des Moines area, please call <strong>515.706.4974 </strong>or apply through the Robert Half website.</p>
- 2026-06-29T00:00:00Z
- West Des Moines, IA
- remote
- Temporary / Contract
- 19 - 20.5 USD / Hourly
- <p>Would you like to join a leading insurance team and make an impact by delivering exceptional customer service in a fully remote environment? We're seeking a dependable, detail-oriented professional who enjoys helping customers, solving problems, and working across multiple systems. <strong>*MUST BE LOCATED IN THE DES MOINES or surrounding METRO*</strong></p><p><br></p><p><strong>What You'll Do:</strong></p><ul><li>Assist customers via phone and email with insurance-related questions and requests.</li><li>Research and update policy information across multiple systems.</li><li>Process customer and policy data with accuracy and attention to detail.</li><li>Coordinate appointments, support account inquiries, and resolve issues promptly.</li><li>Document customer interactions and maintain accurate records.</li></ul><p>Please apply TODAY through our Robert Half website or call 515.706.4974. </p>
- 2026-06-29T00:00:00Z