5 results for Customer Service Manager in Ankeny, IA

Des Moines, IA
onsite
Contract / Temporary to Hire
17.1 - 18 USD / Hourly
Robert Half is seeking dedicated Customer Service Representative to join a company in Urbandale, Iowa. This position involves assisting members of retired teachers and public employee associations with their dental and vision coverage inquiries. As part of a long-term contract opportunity, you will play a key role in delivering attentive and accurate support to enhance customer satisfaction. Responsibilities:• Handle inbound calls from members regarding dental and vision coverage obtained through their associations.• Process payments and provide detailed rate and plan information.• Submit updates and changes to members' insurance coverage as requested.• Direct members to the appropriate carrier for claims-related inquiries.• Utilize multiple systems and screens efficiently while maintaining accuracy.• Work collaboratively to ensure a consistent and high-quality customer experience. If you are looking to continue in your customer service-based career, please apply today! Please call 515.706.4974 or apply through our Robert Half website.
2026-03-10T00:00:00Z

West Des Moines, IA
onsite
Temporary
21.1185 - 24.453 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Urbandale, Iowa. In this long-term contract position, you will play a vital role in delivering exceptional service to our customers by addressing their inquiries and processing claims efficiently. If you enjoy working in a fast-paced environment and thrive on providing high-quality support, we encourage you to apply. Responsibilities:• Respond to incoming customer calls with professionalism and empathy.• Deliver accurate information and solutions to resolve customer inquiries.• Process claims promptly and ensure proper documentation.• Perform data entry tasks with precision to maintain records.• Utilize Microsoft Word, Excel, and Outlook to manage communications and documentation. Ready to build on your customer service skills in a new opportunity? Apply today! Call 515.706.4974 or submit your application through the Robert Half website to get started.
2026-03-27T00:00:00Z

West Des Moines, IA
onsite
Temporary
20 - 22 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in West Des Moines, Iowa. This long-term contract position offers the opportunity to provide excellent support to customers while handling inquiries, claims, and data entry tasks. If you have a passion for delivering quality service and thrive in a fast-paced environment, we encourage you to apply. Responsibilities:• Handle incoming calls with professionalism, ensuring customer concerns are addressed effectively.• Provide timely and accurate assistance to customers while maintaining a high level of satisfaction.• Process claims with attention to detail, verifying information and resolving any discrepancies.• Perform data entry tasks efficiently, ensuring records are accurate and up to date.• Utilize Microsoft Word, Excel, and Outlook to manage correspondence and documentation.• Ensure quality assurance by following established processes and guidelines.• Adapt to a dynamic work environment and manage multiple tasks simultaneously.• Collaborate with team members to improve customer service processes and outcomes.• Uphold company standards and policies in all customer interactions. If you’re looking to grow your customer service experience and take the next step in your career, we’d love to hear from you! Apply today by calling 515.706.4974 or visiting the Robert Half website.
2026-03-27T00:00:00Z

West Des Moines, IA
onsite
Temporary
21 - 23 USD / Hourly
We are looking for a dedicated and detail-oriented Customer Service Representative to join our team on a long-term contract basis in Des Moines, Iowa. In this role, you will provide exceptional support to customers, process claims with accuracy, and ensure efficient handling of inquiries. This position offers a dynamic and fast-paced environment where your enthusiasm for learning and delivering results will be highly valued. Responsibilities:• Respond promptly to inbound customer calls, addressing inquiries and resolving issues with professionalism.• Deliver outstanding customer service to ensure a positive experience for all clients.• Accurately process claims and maintain detailed records for quality assurance.• Perform data entry tasks with precision and efficiency.• Utilize Microsoft Word, Excel, and Outlook to manage documentation and communications effectively.• Maintain high typing accuracy, achieving speeds of 60-75 words per minute.• Collaborate with team members to meet performance targets and contribute to overall success. Ready to build on your customer service skills in a new opportunity? Apply today! Call 515.706.4974 or submit your application through the Robert Half website to get started.
2026-03-27T00:00:00Z

Johnston, IA
onsite
Temporary
19 - 21 USD / Hourly
Robert Half is seeking a Customer Support Specialist for a leading agriculture organization located onsite in Johnston, Iowa. This role supports customers with delinquent accounts by identifying their needs, providing education and motivation, and helping them successfully resolve past-due balances. If you enjoy problem‑solving and delivering exceptional customer service, this is an excellent opportunity to grow your career. What You’ll Do<ul><li>Support delinquent customers by identifying issues and guiding them toward resolution</li><li>Review account details and payment history</li><li>Update and confirm customer/debtor information</li><li>Maintain compliance with federal and state regulations and company policies</li><li>Assist with resolving misapplied payments</li><li>Escalate complex account issues to supervisors when needed</li></ul>Shift & Schedule<ul><li>1st shift, 40 hours per week</li><li>Overtime available but not required</li><li>Work hours fall between 6:55 AM – 6:05 PM Central Time</li></ul>Additional Details<ul><li>Visa sponsorship is not available—now or in the future</li><li>Assignment approved for 1 year, with potential for extension based on business needs</li></ul>
2026-03-11T00:00:00Z