<p>Are you passionate about helping people, solving problems, and delivering top‑notch service? We’re looking for a <strong>dedicated and enthusiastic Customer Service Representative</strong> to join our growing team in <strong>West Des Moines, IA</strong>! In this role, you’ll be a trusted point of contact for our clients, ensuring their questions are answered and their claims are handled smoothly and accurately. This <strong>long‑term contract position</strong> offers stability, hands‑on experience, and room to grow professionally.</p><p><br></p><p>Responsibilities:</p><p>Answer inbound customer calls with confidence, professionalism, and a positive attitude.</p><p>Provide outstanding customer service by delivering accurate information and personalized support.</p><p>Process claims efficiently and accurately, ensuring all documentation is complete and compliant.</p><p>Maintain and update customer records using various computer systems and software tools.</p><p>Meet quality assurance standards on every interaction to ensure a great client experience.</p><p>Work closely with teammates to resolve complex issues and continuously improve service delivery.</p><p>Use Microsoft Word, Excel, and Outlook for data entry, tracking, and communication.</p><p><br></p><p>If you enjoy helping others, thrive in a busy environment, and want to build a solid foundation in customer service, <strong>we’d love to hear from you! Please apply today on our Robert Half website or call 515.706.4974</strong></p>
<p><strong>Product Support Specialist – 100% Remote (Contract)</strong></p><p>Are you passionate about helping others and interested in building your career in technology? We are seeking a dedicated Product Support Specialist to join our client’s team for a fully remote contract assignment. If you have customer service experience and are eager to expand your software support skills, we want to hear from you!</p><p><strong>Position Details:</strong></p><ul><li><strong>Contract Dates:</strong> February 16, 2026 – April 16, 2026</li><li><strong>Schedule:</strong> 40 hours per week; various shift options available to accommodate your needs</li><li><strong>Location:</strong> 100% Remote – work from anywhere within the United States</li><li><strong>Compensation:</strong> $18 per hour, W2</li><li><strong>Equipment:</strong> All necessary equipment provided</li></ul><p><strong>Key Responsibilities:</strong></p><ul><li>Deliver high-quality support for software products via phone and chat</li><li>Troubleshoot user issues and provide clear, professional guidance to resolve customer inquiries</li><li>Maintain accurate records of customer interactions within internal systems</li><li>Collaborate with team members to escalate and resolve complex issues as needed</li></ul><p><strong>Requirements:</strong></p><ul><li>Minimum of 1 year experience in a technical customer service role (call center, helpdesk, retail, hospitality, etc.)</li><li>Strong verbal and written communication skills</li><li>Tech-savvy with an eagerness to learn new software platforms</li><li>High attention to detail and a commitment to delivering excellent customer experiences</li></ul><p><strong>Why You’ll Love This Role:</strong></p><ul><li>Flexible shift options for work-life balance</li><li>Gain valuable experience supporting in-demand software platforms</li><li>Start or continue your technical support career with a respected industry leader</li><li>All equipment provided – just bring your positive attitude and commitment to customers!</li></ul><p>Ready to take the next step in your career?</p><ul><li><strong>If you are interested, apply today! </strong></li></ul><p><br></p><p>Apply today to be considered for this exciting remote opportunity!!</p>
Position: IT Help Desk Manager<br>Location: Grand Island, NE - ONSITE (If relocating, 1 month free housing covered in transition.)<br>Salary: $65,000 - $75,000 base annual salary + excellent benefits<br><br>*** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. ***<br><br>Feeling over worked and under-appreciated?! Our client company has strong tenure leadership and a fun work environment. Our client seeks an experienced Help Desk Manager to lead the IT support team and ensure high-quality service delivery. The ideal candidate will have strong technical skills, leadership abilities, and a commitment to exceptional customer service.<br>Responsibilities<br> • Lead Team: Guide and support the help desk team.<br> • Customer Support: Address IT issues promptly and effectively.<br> • Process Improvement: Enhance help desk policies and procedures.<br> • Incident Management: Oversee the incident management system.<br> • Reporting: Generate performance reports and identify trends.<br> • Collaborate: Work with other IT teams and departments.<br> • Vendor Coordination: Manage external service providers.<br> • Budgeting: Assist with budgeting and resource allocation.<br>Qualifications<br> • Education: Bachelor’s degree in IT or equivalent experience<br> • Experience: 5+ years in IT support, including 2+ years in a managerial role.<br> • Technical Skills: Proficiency in IT support systems and troubleshooting. Cisco, Dell, AD, hardware, software.<br> • Communication: Excellent communication skills.<br> • Problem-Solving: Strong analytical abilities.<br> • Customer Service: Commitment to high customer service standards.<br><br>Join our client to lead an outstanding IT support team and drive continuous improvement.<br><br>*** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. Also, you may contact me by office: 515-303-4654 or mobile: 515-771-8142. Or one click apply on our Robert Half website. No third party inquiries please. Our client cannot provide sponsorship and cannot hire C2C. ***
<p>We are seeking an experienced <strong>Senior Payroll Administrator</strong> to lead and execute end-to-end payroll operations for <strong>500-1000 hourly/salary employees</strong>. This role is responsible for managing <strong>biweekly payroll within Workday</strong>, ensuring accuracy, compliance, and outstanding internal customer support. The ideal candidate has deep payroll expertise, thrives in a fast-paced environment, and is passionate about continuous improvement.</p><p><br></p><p><strong>Payroll Administration (Primary Focus)</strong></p><ul><li>Process biweekly payroll for hourly & salary employees using <strong>Workday Payroll</strong>.</li><li>Review, audit, and reconcile timesheets, wage calculations, and payroll data prior to final submission.</li><li>Ensure compliance with federal, state, and local regulations, including multi-state wage and hour laws.</li><li>Manage garnishments, deductions, tax withholdings, and payroll adjustments accurately.</li><li>Partner closely with HR, Finance, and Operations to resolve discrepancies and respond to employee questions.</li><li>Maintain payroll documentation in accordance with company policies and audit requirements.</li><li>Support year-end activities such as W-2 processing, tax reconciliations, and reporting.</li><li>Recommend and implement process improvements to enhance payroll efficiency and data accuracy.</li></ul><p><strong>Benefits Administration Support</strong></p><ul><li>Serve as a point of contact for benefits questions and escalations in partnership with the third-party benefits administrator.</li><li>Assist employees with benefit enrollments, life event updates, and general plan questions.</li><li>Troubleshoot benefit-related issues and coordinate resolution with the external vendor.</li><li>Help ensure accuracy between payroll deductions, Workday benefit elections, and vendor records.</li><li>Support open enrollment activities, communication, and processing.</li></ul><p><br></p>
<p>We are seeking an IT Technical Analyst for our client in Norwalk, IA. This contract-to-hire role will serve as the primary onsite IT presence, providing hands-on technical support across office and manufacturing environments. The position also supports additional Iowa locations and works closely with remote IT leadership. The ideal candidate is self-motivated, organized, and comfortable working independently in a fast-paced, high-demand manufacturing environment while managing day-to-day support, site visits, and communication across locations.</p><p><br></p><p><strong><em>100% ONSITE IN NORWALK, IA</em></strong></p><p><strong><em>MUST BE US CITIZEN / GREENCARD HOLDER</em></strong></p><p><br></p><p><strong>Key Responsibilities</strong></p><p> • Provide on-site and remote IT support for office and manufacturing users</p><p> • Act as the primary IT contact for multiple Iowa locations, maintaining regular on-site presence</p><p> • Manage and resolve service requests and incidents through the ticketing system</p><p> • Support deployment, configuration, and maintenance of end-user devices</p><p> • Troubleshoot hardware, software, and access issues with urgency and ownership</p><p> • Collaborate with IT managers and distributed teams to ensure consistent support</p><p> • Document issues, solutions, and follow established IT policies and procedures</p><p><br></p><p><strong>Schedule & Travel</strong></p><p> • Monday–Friday, 8-hour workday with a 1-hour break (7:00–4:00 or 8:00–5:00)</p><p> • Travel between Norwalk (hub), Lenox, and Britt, IA</p>
Position: IT Support Specialist -- Direct Hire Permanent<br>Location: Greater Ames Area -- HYBRID<br>Salary: up to $55,000 base annual salary + excellent benefits<br><br>*** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. ***<br><br>Are you an early-career IT professional looking for a role where you can learn, grow, and be mentored by a truly exceptional leader? This is your chance to join a growing IT team led by a collaborative, hands-on manager who’s known for developing talent and helping team members advance their careers.<br>This role offers the perfect blend of technical challenge, professional development, and mentorship. You’ll gain exposure to enterprise IT systems—including Microsoft 365, networking, ERP platforms, and cloud tools—while contributing to a team that values innovation, support, and continuous learning.<br>Why You’ll Love This Role:<br>• Mentorship-Driven Leadership: Work with a manager who leads by example, shares knowledge freely, and has a track record of helping team members grow into senior roles.<br>• Career Advancement: Build your skills across multiple technologies and take on increasing responsibilities as you grow.<br>• Flexible Work Environment: Enjoy a hybrid schedule with a mix of onsite collaboration and remote flexibility.<br>What You’ll Do:<br>• Serve as the first point of contact for technical support across Windows, Microsoft 365, networking, and ERP systems.<br>• Manage the IT ticket queue, triage issues, and provide Tier 1 support.<br>• Assist with account setup, password resets, MFA, and access requests.<br>• Deploy workstations, peripherals, and AV equipment.<br>• Support ERP user access and printing issues.<br>• Maintain IT documentation, SOPs, and a searchable knowledge base.<br>• Track IT assets and coordinate vendor repairs.<br><br>• What You Bring:<br>• 1–2 years of Help Desk or Desktop Support experience, or relevant certifications/training.<br>• Familiarity with Microsoft 365, Windows 10/11, Azure AD/Entra ID, and basic networking (TCP/IP, DNS, DHCP, VPN).<br>• Strong communication skills and a customer-first mindset.<br><br>Bonus Points For:<br>• Associate’s degree in IT or related field.<br>• Experience with Intune, Azure, Windows Server, or ERP.<br>• Certifications like CompTIA A+, Network+, or Microsoft Fundamentals.<br><br><br>*** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. Also, you may contact me by office: 515-303-4654 or mobile: 515-771-8142. Or one click apply on our Robert Half website. No third party inquiries please. Our client cannot provide sponsorship and cannot hire C2C. ***
<p>Robert Half is partnering with one of the most recognized names in the agricultural and manufacturing sector to find their next Human Resources Representative. In this role, you will be supporting HR operations for a high-impact division within the Intelligent Solutions Group in Urbandale. This role offers the opportunity to support human resources initiatives while working closely with managers, early-talent programs, and cross-functional teams.</p><p><br></p><p>Interested? Apply today or give our team a call at (563) 359-3995 - Christin, Erin, and Lydia would be happy to connect.</p><p><br></p><p>Details:</p><p>Location: Urbandale, IA</p><p>Schedule: In-office 4–5 days/week | 1st shift (7–4 or 8–5) | 40 hours/week</p><p>Duration: Temporary through October 2026</p><p>Benefits available through Robert Half</p><p>Visa sponsorship not available now or in the future.</p><p><br></p><p>What You’ll Be Doing</p><p>In this role, you’ll provide HR support to leaders and employees across the Intelligent Solutions Group, including:</p><p>- Assisting managers with employee situations and general HR guidance</p><p>- Providing recruiting and hiring support</p><p>- Processing HR changes and handling employee requests</p><p>- Supporting project and change-management initiatives</p><p>- Assisting with early-talent programs, including interns and student workers</p><p>- Pulling, analyzing, and interpreting HR data to support business decisions</p>
We are looking for a dedicated Claims Adjustor to join our team on a contract basis in Des Moines, Iowa. In this role, you will handle medical-only workers' compensation claims, ensuring accuracy and prompt processing. This position requires excellent customer service skills and attention to detail to effectively manage a low volume of daily calls and claims.<br><br>Responsibilities:<br>• Review workers' compensation claims to ensure compliance with medical and insurance standards.<br>• Process medical-only claims accurately and in a timely manner.<br>• Communicate with customers to address inquiries and provide exceptional service.<br>• Collaborate with team members to maintain organized and efficient claim workflows.<br>• Handle medical billing and insurance claim documentation with precision.<br>• Monitor and manage medical denials and appeals to resolve issues.<br>• Support hospital billing processes and ensure proper claim handling.<br>• Maintain detailed records for claims and related communications.<br>• Identify discrepancies in claim submissions and take corrective actions.<br>• Provide regular updates and reports on claim processing activities.
<p>We are looking for an experienced HCM Systems Administrator to join our client's team in Des Moines, Iowa. This role supports and enhances a global Human Capital Management platform, ensuring HR and payroll teams have a reliable, compliant, and well-optimized system. The HCM System Administrator will work across modules and regions to maintain configuration standards, support users, and drive ongoing system improvements. The position starts as a contract engagement with the opportunity to convert to full-time based on performance and business needs. </p><p><br></p><p><strong><em>100% ONSITE IN DES MOINES, IA</em></strong></p><p><strong><em>MUST BE US CITIZEN / GREENCARD HOLDER</em></strong></p><p><br></p><p><strong>Responsibilities:</strong></p><p>System Support & Optimization</p><p> • Manage HCM configuration including workflows, security, and role-based access</p><p> • Support system updates, enhancements, testing, and integrations</p><p> • Monitor data accuracy and resolve system or user issues</p><p> • Build and maintain reports and dashboards for HR and business leaders</p><p> • Partner with vendor support teams to troubleshoot issues and apply best practices</p><p><br></p><p>Business Partnership</p><p> • Work with HR, Payroll, IT, and Finance to understand requirements and improve processes</p><p> • Help prioritize enhancements and maintain a forward-looking system roadmap</p><p><br></p><p>Training & Enablement</p><p> • Provide day-to-day user support for HR, Payroll, managers, and employees</p><p> • Create documentation and deliver training to drive system adoption</p>
<p>TITLE: SOLUTION ARCHITECT – Modern Transformation – Azure, CX, & Digital Applications, APi, & Digital projects </p><p>HIRE IN FEBRUARY! </p><p>LOCATION: HYBRID 2 DAYS WEEKLY IN OFFICE IN DES MOINES IOWA . RELOCATION TO DES MOINES REQUIRED. THIS IS NOT A TRAVEL POSITION!</p><p>SPONSORSHIP: EAD, GREEN CARD, OR US CITIZEN REQUIRED. No F1 OPT OR H1B VISA. </p><p>Are you a Senior C# .NET Developer who HAS DONE SOLUTIONING, but you WANT TO BE AN ARCHITECT, but you don’t have the title yet! CAREER OPPORTUNITIES like this are UNHEARD OF AND RARE! </p><p> “ TECHIE” CLOUD .Net / C# SOLUTION ARCHITECT – INSURANCE PLATFORM EXPERIENCE + CLOUD + APi + back end and front end development. </p><p>TECH STACK: AZURE, CLOUD REQUIRED – Azure or AWS, CLOUD + APi + back end and front end development + MOBILE experience, APi, Front End Development, 3rd Party Software experience CLOUD .Net / C# SOLUTION ARCHITECT </p><p>*** For immediate & confidential ONSITE HYBRID IN Des Moines consideration, please send a message to CARRIE DANGER on LinkedIn or send an email to me with your resume. My DIRECT email address can be found on my LinkedIn page. ***TOTAL COMP up to $175K </p><p>Great people on this team and a very RICH benefits with INCLUDING A 15% ANNUAL BONUS. </p><p>WHERE this very “Techie” architect will build out a technical Roadmap on integrations of complex Insurance and Trading Platform will make suggestions for the end customer to enhance “service offerings” to the Customer, integrate Custom & 3rd party applications. </p><p>TECHICAL KEYS TO THIS SOLUTION ARCHITECT POSITION ARE: Key is using CLOUD - Azure & AWS experience, APi, Mobile and React Development, APi integration and 3rd party vendor software experience. React, Azure, Databricks, Delta Lake, Data Factory, Synapse, Solution Architecture with Enterprise level experience Customer Facing Cloud based applications. End to end solutions for the customer. Using containerization, spin up new platform services</p><p>This is a company SHIFT where the company is modernizing HOW they do business. Building up a platform using AWS containerization – Kubernetes / Docker and AI.</p><p>You MUST have the tech stack in:</p><p>*5+ years of Application Development </p><p>*3+ YEARS of Cloud development experience . AWS or Azure considered. </p><p>KEYS ARE: using CLOUD -= Azure & AWS experience, APi, Mobile and Front end Development, APi integration and 3rd party vendor software experience. Solution Architecture with Enterprise level experience and with Financial Trading applications. You must have experience building scalable that integrate with 3rd party solutions.</p><p>• This is a Technical role, not looking for a Project Manager, You will be in the TECHNICAL ARCHITECTURE. • Prior Platform experience – experience building scalable that integrate with 3rd party solutions * </p><p>This is a Techie CLOUD FINANCIAL TRADING SOLUTION ARCHITECT Direct Hire position with a base salary range up to $150K BASE PLUS 15% Bonus + PERKS! For immediate and confidential consideration on this Direct Hire IT opportunity, it is best to call me directly or message me on LinkedIn, Carrie Danger, SVP Technology & Digital Practice / Permanent Placement Division, Iowa & Nebraska Region @ My Direct Office #: 515-259-6087 or my cell is 515-991-0863 AND e-mail resume confidentially to Carrie Danger – My direct email address is on my LinkedIN profile .</p>
We are looking for an experienced DevOps Manager to lead web and application development efforts for a growing entrepreneurial company in Des Moines, Iowa. This role offers the opportunity to work in a casual and collaborative environment where your expertise will directly impact projects and drive technological innovation. If you are passionate about creating solutions and delivering enhanced customer experiences, this position offers the chance to make a lasting impact.<br><br>Responsibilities:<br>• Lead the development, maintenance, and optimization of client programs, websites, and web platforms.<br>• Manage projects involving open-source technologies and diverse web development languages.<br>• Collaborate with cross-functional teams to implement innovative solutions that improve customer experiences.<br>• Drive change by introducing new technologies and methodologies to enhance development processes.<br>• Ensure the technical scalability, security, and performance of web applications.<br>• Mentor and guide team members to foster growth and encourage knowledge-sharing.<br>• Participate in strategic planning to align development projects with business goals.<br>• Troubleshoot and resolve technical issues to ensure smooth operations across web platforms.<br>• Monitor and manage system performance metrics to optimize efficiency.<br>• Stay updated on industry trends and emerging technologies to keep the company at the forefront of innovation.
<p>GENESYS CLOUD CX IVR DEVELOPER – IMMEDIATE HIRE!!</p><p>HYBRID – Des Moines Iowa Based POSITION ** 4 DAYS / WEEK ONSITE DES MOINES, IOWA</p><p>WILL PAY RELOCATION $$$ ASSISTANCE !!! PLUS 10-12% BONUS!!! </p><p>AWESOME FINANCIALLY STABLE COMPANY !</p><p>DIRECT HIRE / Permanent </p><p>FOR THE RIGHT LONG-TERM CANDIDATE, Sponsorship can be provided!</p><p>UP TO $135K + 10% + BONUSI MMEDIATE BENEFITS/ PROFIT SHARING 401K + RELOCATION ASSISTANCE.</p><p>Our financially strong & Stable, and GROWING client is looking to hire a Genesys Cloud CX Developer </p><p>ENJOY AWESOME PERKS. GET EXTRA WEEKEND TIME! 2 ½ DAY WEEKENDS – COMPANY CLOSES EVERY FRIDAY AT 1PM CT!! 10% PLUS BONUS</p><p>Integrate Genesys Cloud platform with backend systems AND other mission critical applications</p><p>Program custom Genesys Flows and Integrations.</p><p>Rest APi’s experience</p><p>JavaScript </p><p>You MUST Have Development experience. </p><p>Customer Interaction Interactive Voice Response (IVR) Genesys Cloud Artificial Intelligence (AI )Application Programming Interfaces (API), Genesys Python (Programming Language) Continuous Integration and Continuous Delivery (CI/CD) Chat Terraform</p><p>ANY Backend Development language is PREFERRED : Python, Scripting language, C#., .NET, or Java</p><p>Terraform / & CI/CD Pipeline experience</p><p>SQL </p><p>You will code and integrate development and deployment of omnichannel (Chat, IVR, Chatbot, email)</p><p>You will integrate Genesys Cloud with backend systems to improve customer interaction, streamline business processes, integrating systems & business flows.</p><p>MUST HAVE THE FOLLOWING SKILLS:</p><p>*Terraform MUST KNOW Terraform : support ongoing implementation so there will no manual process. and have worked with a CI / CD pipeline for automation with scripting.</p><p>* AWS & Lamba</p><p>THIS IS AI experience is A PLUS: Genesys AI / Genesys CoPilot - their AI tool working with a new project that is their Genesys AI CoPilot Conversation IVR – AWS</p><p>Lamba</p><p><strong>KEY WORD SEARCH:</strong> Customer Interaction Interactive Voice Response (IVR) Genesys Cloud Artificial Intelligence (AI )Application Programming Interfaces (API) Genesys Python (Programming Language) Continuous Integration and Continuous Delivery (CI/CD) Chat Terraform</p><p>CERTIFICATIONS are preferred but not required, they have Cert’s on the team.</p><p>This role is pivotal in optimizing our client’s customer relationship management, streamlining business processes, and delivering unique technical solutions to the business.</p><p>This is a Permanent *Direct Hire position ONSITE In the Greater Des Moines, IA area.</p><p>WHY WOULD YOU WANT TO APPLY TO THIS POSITION:</p><p>· Industry Leader, Awesome technical manager, Great benefits, Flexible environment!</p><p>For immediate and confidential consideration on this – Genesys Cloud CX IVR Developer - Permanent hire position, please contact me directly, Carrie Danger, SVP Placement Team, Iowa Region @ my Direct Office line (515)-259-6087 and email resume CONFIDENTIALLY & directly to me. Please find my email address / contact Information on my LinkedIN profile. You may also ONE CLICK APPLY on our Robert Half Website. This is a permanent position with one of our local client companies.</p>
<p>We are seeking an Infrastructure Engineer to join our client's team in Des Moines! As an Infrastructure Engineer, you will be focused on end-user support, automation of IT processes, and provision of new employees. Apply now if you are a data-driven decision maker looking to join a growing, exciting company!</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Implement automation for IT processes to enhance efficiency and effectiveness</li><li>Provide end-user support to ensure seamless IT operations</li><li>Provision new employees, ensuring timely and accurate setup of necessary systems and accounts</li><li>Mature usage of Intune and Defender for Endpoint usage to enhance security and management of devices</li><li>Create and deploy group policies to maintain a controlled and secure IT environment</li><li>Identify opportunities for automation and implement solutions to reduce manual workloads</li><li>Provide technical support to users, resolving issues and improving user experience</li><li>Maintain and improve technical computer skills including knowledge of operating systems, networking, and hardware</li><li>Utilize Active Directory and Azure Active Directory for effective management of user accounts and access</li><li>Employ Powershell automation experience to streamline and automate repetitive tasks.</li></ul>
Position: Salesforce Administrator / Developer <br>Location: Des Moines, IA - Hybrid<br>Salary: up to $135,000 base annual salary<br><br>*** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. ***<br><br>Join a company and team where you can bring your skills and experience, with tons of upward mobility in a thriving industry. You will grow your career and be aligned with an organization that has purpose and adding meaningful services in all communities. This is hybrid role leaning heavily on Salesforce administration with some Salesforce development.<br>What You’ll Do:<br> · Configure and enhance Salesforce Sales & Marketing Cloud<br> · Lead CRM initiatives from planning to deployment<br> · Build and support integrations <br>What You Bring:<br> · 5+ years in Salesforce <br> · Strong admin and dev skills (Apex, Flows, LWC, SOQL)<br> · Salesforce certifications preferred<br> · Bonus: Architecture experience, Platform Builder, or exposure to Salesforce Data Cloud<br>Why This Role Stands Out:<br> · Strategic impact, cross-cloud exposure, and a clear path for growth in a collaborative, mission-driven environment.<br><br><br>*** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. Also, you may contact me by office: 515-303-4654 or mobile: 515-771-8142. Or one click apply on our Robert Half website. No third party inquiries please. Our client cannot provide sponsorship and cannot hire C2C. ***
<p>We are seeking a Senior Business Analyst with strong technical acumen and advanced SQL expertise to support a high-profile enterprise implementation project. This individual will serve as the bridge between business and technical teams—translating complex requirements into actionable deliverables, validating configurations, and ensuring system accuracy through detailed testing and analysis.</p><p><br></p><p><strong><em>100% REMOTE | CST/EST TIMEZONES PREFERRED | GREENCARD HOLDER/US CITIZEN</em></strong></p><p><br></p><p><strong>Role Overview</strong></p><p>The Senior Business Analyst will collaborate closely with project managers, developers, and client stakeholders to define requirements, test configurations, and ensure seamless data flow across systems. This role is ideal for someone who thrives in technical environments, is comfortable digging into data with SQL, and can confidently validate system performance through configuration testing and data validation.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Partner with technical and business teams to gather, analyze, and document functional and non-functional requirements.</li><li>Write and execute complex SQL queries to extract, validate, and reconcile data across multiple systems.</li><li>Conduct configuration testing to ensure system setups align with documented requirements and business logic.</li><li>Support system testing, UAT, and regression testing—logging defects and driving resolution with developers.</li><li>Create detailed documentation for data mapping, process flows, and configuration outcomes.</li><li>Develop and maintain reports or dashboards to support decision-making and track implementation progress.</li><li>Facilitate requirements sessions and ensure clear alignment between business objectives and system functionality.</li><li>Provide ongoing analytical support post-deployment to monitor accuracy, identify gaps, and recommend enhancements.</li></ul>
Position: SENIOR CDP DATA ANALYST - Help Build a Smarter Connected Digital Experience<br>Location: REMOTE<br>Salary: UP TO $140K + EXCEPTIONAL BENEFITS<br><br>*** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. ***<br><br>A nationally recognized company with a long history of success is launching a bold new digital initiative—and this is your opportunity to help shape it from the ground up.<br>This newly formed department is building a mobile-first product from scratch. It’s a greenfield, 0-to-1 launch with the pace and creativity of a startup, backed by the resources and stability of a Fortune 500 parent. The first MVP is nearing launch, and we’re assembling a team of 20 innovators to bring it to life.<br>As a Senior CDP Data Analyst, you’ll be a key player in designing and evolving a custom-built Customer Data Platform. Your work will unify customer insights across systems and empower smarter, faster decision-making across the organization.<br>What You’ll Be Doing<br> • Collaborate with data engineers, architects, and business stakeholders to define data requirements and use cases.<br> • Design data models and integration logic to support a unified customer view.<br> • Analyze customer behavior across platforms to uncover insights and segmentation opportunities.<br> • Build dashboards and visualizations that drive strategic decisions.<br> • Ensure data quality, consistency, and governance across the Customer Data Platform.<br> • Translate business needs into technical specifications and support iterative development.<br> • Advocate for data best practices and help standardize customer metrics across teams.<br>What You Bring<br> • 5+ years of experience in data analysis, with a focus on customer data and cross-platform integration.<br> • Advanced skills in SQL and Python, R, or similar languages.<br> • Experience with data visualization tools like Power BI or Tableau.<br> • Familiarity with cloud data platforms (Azure, AWS, GCP) and modern data warehousing.<br> • Strong communication skills and ability to work across technical and non-technical teams.<br> • Bonus: Experience with customer journey analytics, segmentation modeling, personalization strategies, and data privacy frameworks (GDPR, CCPA).<br>Why Join Now?<br> • Be part of a ground-floor team shaping a transformative digital product.<br> • Work in a fast-paced, agile environment with full executive support.<br> • Influence how data drives decisions across a nationally recognized organization.<br> • Enjoy the freedom to innovate—without legacy constraints.<br><br>*** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. Also, you may contact me by office: 515-303-4654 or mobile: 515-771-8142. Or one click apply on our Robert Half website. No third party inquiries please. Our client cannot provide sponsorship and cannot hire C2C. ***
<p>🚀 Senior Amazon Connect Telephony Developer</p><p>Location: 100% REMOTE </p><p>Type: Full-Time | No Sponsorship | Senior Level </p><p>Salary Range: Competitive – Typically between $125,000 – $155,000, depending on where you live. PLUS automatic 13% BONUS plus 20% PROFIT SHARING! </p><p>TECHNICAL KEYS: Own Telephony end to End. You need to have Both AMAZON CONNECT, Salesforce experience: Service Cloud, Voice, and Omnichannel ________________________________________</p><p>🔥 Why You Should Apply</p><p>Are you ready to architect the future of cloud-based contact centers? This is your chance to own and evolve a cutting-edge Amazon Connect + Salesforce Service Cloud Voice. Be a technical leader as a Developer in a high-impact role, driving innovation in customer experience, voice analytics, and cloud-native integrations. Join a collaborative, agile team where your ideas shape the roadmap, and your work directly improves how thousands of users connect and communicate. APPLY! </p><p>For immediate consideration, call or message Carrie Danger, SVP Permanent Placement, direct email address found on LinkedIn.</p><p>________________________________________</p><p>🛠️ What You’ll Need in this Senior Amazon Connect Telephony Developer</p><p>• 5–10+ years in telephony/contact center engineering.</p><p>• Architect and optimize Amazon Connect & Salesforce Service Cloud Voice platforms. **MUST HAVE both Salesforce Service Cloud & Amazon Connect</p><p>• 3+ years hands-on with Amazon Connect.</p><p>• 2+ years with Salesforce Service Cloud Voice.</p><p>• MUST HAVE = AWS services: Lambda, EventBridge, Kinesis, DynamoDB, S3, CloudWatch.</p><p>• Telephony fundamentals (SIP, RTP, QoS).</p><p>• Experience with REST APIs, event-driven architectures, and security best practices.</p><p>• Experience with Agentforce or Salesforce Professional.</p><p>• CI/CD and Infrastructure as Code (CloudFormation, CDK, Terraform).</p><p>• Salesforce certifications (Admin, Platform App Builder, Service Cloud Consultant).</p><p>• AWS certifications (Solutions Architect, Developer, DevOps).</p><p>• Exposure to other CCaaS platforms (Genesys, Five9, Twilio).</p><p>• Real-time analytics tools (Athena, QuickSight, Snowflake).</p><p>• SSO/Identity management (Okta, Azure AD).</p><p>What You’ll Do:</p><p>• Architect and optimize Amazon Connect & Salesforce Service Cloud Voice platforms. **MUST HAVE both Salesforce Service Cloud & Amazon </p><p>• Build and maintain contact flows, Lex bots, call routing, and analytics using AWS services.</p><p>• MUST HAVE: Develop Lambda functions (Node.js/Python) to enhance voice capabilities & integrations.</p><p>• Deliver dashboards & reporting tools for contact center performance metrics.</p><p>• Partner with network/security teams to ensure QoS and secure IAM configurations.</p><p>****APPLY TODAY for this full-time opportunity with benefits & a base salary of up to $155K plus bonus + perks. For immediate and confidential consideration, contact Carrie Danger, SVP Permanent Placement - QUICK APPLY to this posting. </p><p>• Phone: Office 515-259-6087 or Cell 515-991-0863</p><p>• • Email: Provided on LinkedIn profile</p>
Position: SENIOR CDP DATA ANALYST - Help Build a Smarter Connected Digital Experience<br>Location: REMOTE<br>Salary: UP TO $140K + EXCEPTIONAL BENEFITS<br><br>*** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. ***<br><br>A nationally recognized company with a long history of success is launching a bold new digital initiative—and this is your opportunity to help shape it from the ground up.<br>This newly formed department is building a mobile-first product from scratch. It’s a greenfield, 0-to-1 launch with the pace and creativity of a startup, backed by the resources and stability of a Fortune 500 parent. The first MVP is nearing launch, and we’re assembling a team of 20 innovators to bring it to life.<br>As a Senior CDP Data Analyst, you’ll be a key player in designing and evolving a custom-built Customer Data Platform. Your work will unify customer insights across systems and empower smarter, faster decision-making across the organization.<br>What You’ll Be Doing<br> • Collaborate with data engineers, architects, and business stakeholders to define data requirements and use cases.<br> • Design data models and integration logic to support a unified customer view.<br> • Analyze customer behavior across platforms to uncover insights and segmentation opportunities.<br> • Build dashboards and visualizations that drive strategic decisions.<br> • Ensure data quality, consistency, and governance across the Customer Data Platform.<br> • Translate business needs into technical specifications and support iterative development.<br> • Advocate for data best practices and help standardize customer metrics across teams.<br>What You Bring<br> • 5+ years of experience in data analysis, with a focus on customer data and cross-platform integration.<br> • Advanced skills in SQL and Python, R, or similar languages.<br> • Experience with data visualization tools like Power BI or Tableau.<br> • Familiarity with cloud data platforms (Azure, AWS, GCP) and modern data warehousing.<br> • Strong communication skills and ability to work across technical and non-technical teams.<br> • Bonus: Experience with customer journey analytics, segmentation modeling, personalization strategies, and data privacy frameworks (GDPR, CCPA).<br>Why Join Now?<br> • Be part of a ground-floor team shaping a transformative digital product.<br> • Work in a fast-paced, agile environment with full executive support.<br> • Influence how data drives decisions across a nationally recognized organization.<br> • Enjoy the freedom to innovate—without legacy constraints.<br><br>*** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. Also, you may contact me by office: 515-303-4654 or mobile: 515-771-8142. Or one click apply on our Robert Half website. No third party inquiries please. Our client cannot provide sponsorship and cannot hire C2C. ***
<p>We’re seeking a motivated IT Assistant to join our client’s team in Des Moines, Iowa. This contract-to-hire role is a great opportunity for someone who enjoys solving technical problems, supporting end users, and being hands-on with day-to-day IT operations. In this role, you’ll play an important part in keeping systems running smoothly and providing a great technology experience across the organization.</p><p><br></p><p><strong><em>100% ONSITE IN DES MOINES</em></strong></p><p><strong><em>MUST BE A US CITIZEN / GREENCARD HOLDER</em></strong></p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Provide frontline technical support by diagnosing and resolving hardware, software, and basic network issues</p><p> • Set up, configure, and deploy new workstations, laptops, devices, and peripherals</p><p> • Respond to and resolve service desk tickets in a timely and customer-focused manner</p><p> • Document issues, resolutions, and procedures within the IT knowledge base</p><p> • Support system updates, upgrades, and technology migrations in partnership with the IT team</p><p> • Assist with Active Directory tasks, including user account creation, updates, and access management</p><p> • Monitor and help maintain endpoint security using tools such as Microsoft Intune</p><p> • Support Microsoft Windows 10 and Microsoft 365 applications</p><p> • Track, manage, and maintain accurate inventory of IT hardware and assets</p><p> • Deliver friendly, reliable, and attentive support to employees at all levels</p>
Position: SENIOR DATA INTEGRATION ENGINEER - Architect the backbone of a Mobile-First Digital Experience<br>Location: REMOTE<br>Salary: UPTO $175K + BONUS + EXCEPTIONAL BENEFITS<br><br>*** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. ***<br><br>A nationally recognized company with a long-standing legacy of success is launching a bold new digital initiative—and this is your opportunity to help build it from the ground up.<br>With full executive support and the resources of a Fortune 500 parent, this newly formed department is creating a mobile-first product from scratch. It’s a greenfield, 0-to-1 launch with the pace and creativity of a startup, but with the stability and funding already secured. The first MVP is nearing launch, and we’re assembling a team of 20 innovators to bring it to life.<br>We’re looking for a Senior Data Integration Engineer to lead the design and development of a scalable, secure, and high-performing data ecosystem. You’ll play a critical role in building a custom Customer Data Platform (CDP), integrating internal and external systems, and enabling real-time personalization, analytics, and enterprise-wide insights.<br>What You’ll Do<br> • Build and maintain scalable data pipelines using Python and cloud-native tools.<br> • Design and implement a robust CDP to unify customer data across platforms.<br> • Develop APIs and data workflows for real-time and batch integrations.<br> • Optimize data environments for performance, security, and reliability.<br> • Collaborate with cross-functional teams to define data requirements and integration strategies.<br> • Implement data governance and privacy practices to ensure compliance.<br> • Leverage CI/CD pipelines and automation to streamline deployment and maintenance.<br> • Document architecture, data flows, and integration patterns for scalability.<br>What You Bring<br> • 10+ years of experience with RESTful APIs, SQL, Python, or PowerShell.<br> • 5+ years working with cloud platforms (Azure, AWS, GCP) and cloud-native tools (ADF, Glue, dbt, Airflow).<br> • Proven experience building or integrating with CDPs (Segment, Salesforce CDP, Adobe Experience Platform, or custom solutions).<br> • Experience with data integration tools (Apache NiFi, Talend, Informatica).<br> • Familiarity with event-driven architectures, message queues (Kafka), and microservices.<br> • Strong understanding of data privacy, security, and governance.<br> • Bonus: Experience with Snowflake, BigQuery, Databricks, and Infrastructure as Code tools (Terraform, Pulumi, CloudFormation).<br><br><br>*** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. Also, you may contact me by office: 515-303-4654 or mobile: 515-771-8142. Or one click apply on our Robert Half website. No third party inquiries please. Our client cannot provide sponsorship and cannot hire C2C. ***
Position: Account Project Manager - Web Projects<br>Location: Des Moines, IA - Hybrid<br>Salary: up to $75,000 base annual salary<br><br>*** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. ***<br><br>Step into the driver’s seat of digital project delivery! We’re looking for a Project Manager who’s ready to lead, learn, and make an impact. You’ll work directly with clients and internal teams to bring web-based solutions to life—on time and on point.<br>What You’ll Do:<br> · Run small projects and support larger ones<br> · Own timelines, budgets, and client communication<br> · Turn business needs into clear action plans<br> · Troubleshoot, train, and keep things moving<br>What You Bring:<br> · 2+ years in tech, project coordination, or client-facing roles<br> · Bachelor’s in IT, Design, or a related field<br> · Strong communicator with a curious, problem-solving mindset<br> · Passion for how systems work and how to make them better<br><br>*** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. Also, you may contact me by office: 515-303-4654 or mobile: 515-771-8142. Or one click apply on our Robert Half website. No third party inquiries please. Our client cannot provide sponsorship and cannot hire C2C. ***
Position: SENIOR DATABASE ADMINISTRATOR - Power the data behind a Mobile-First Transformation<br>Location: REMOTE<br>Salary: UPTO $148K + EXCEPTIONAL BENEFITS<br><br>*** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. ***<br><br>A nationally recognized company with decades of success is launching a bold new digital initiative—and this is your opportunity to help shape it from the ground up.<br>With full executive support and the resources of a Fortune 500 parent, this newly formed department is building a mobile-first product from scratch. It’s a greenfield, 0-to-1 launch with the pace and creativity of a startup, but with the stability and funding already secured. The first MVP is nearing launch, and we’re assembling a team of 20 innovators to bring it to life.<br>We’re looking for a Senior Database Administrator to lead the performance, reliability, and modernization of our enterprise data environments. This is a foundational role in ensuring our systems are secure, scalable, and optimized to support a next-generation digital experience.<br>What You’ll Do<br> • Serve as the performance tuning expert across SQL Server environments.<br> • Optimize queries, indexes, and configurations to improve responsiveness.<br> • Troubleshoot issues like blocking, deadlocks, and latency.<br> • Guide development teams on query optimization and database best practices.<br> • Ensure data security, availability, and reliability across production systems.<br> • Automate administrative tasks using scripting languages (Python, PowerShell).<br> • Support cloud migration and manage cloud-native database technologies.<br> • Configure replication, availability groups, and log shipping.<br> • Collaborate with cross-functional teams to support data-driven applications.<br> • Create custom reports and analyze system data to support decision-making.<br> • Document standards, processes, and training materials for team enablement.<br>What You Bring<br> • 10+ years of experience with database technologies (MSSQL, Postgres, Oracle).<br> • 5+ years working with cloud-native databases (AWS, GCP, Azure).<br> • Experience with Microsoft SQL, MySQL, Oracle, and Power BI.<br> • Strong skills in performance tuning, query optimization, and automation.<br> • Advanced knowledge of Crystal Reports, Excel, and Access.<br> • Effective communication, problem-solving, and project management skills.<br> • Bonus: Familiarity with real estate-related systems and data environments.<br><br>*** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. Also, you may contact me by office: 515-303-4654 or mobile: 515-771-8142. Or one click apply on our Robert Half website. No third party inquiries please. Our client cannot provide sponsorship and cannot hire C2C. ***
<p>TITLE: Senior Backend Go / Microservices / Azure .NET Engineer</p><p>LOCATION: REMOTE * OPEN to any US Time Zone </p><p>NO SPONSORSHIP****Must be eligible to work in the US. FTE PERM NOT REMOTE!!! NO OPT, F1 Visa or H1b Visa's allowed. Do NOT apply if you require sponsorship now or in the future!***</p><p>WHO YOU WILL ENGINEER FOR / WORK DIRECTLY FOR: </p><p>Join our growing team of innovators building cutting-edge SaaS & Mobile solutions tailored to our fast-paced clients. We’re passionate about creating dynamic products that stand out, focusing on UX & user delight, Developing unique, high-value applications from the ground up, leveraging the latest technology to stay ahead of the game!</p><p>****For immediate consideration on this Perm Direct hire with one of our client companies , It is best to call me directly or message me on LinkedIn, Carrie Danger SVP Permanent Placement. ******</p><p>WHO WE ARE LOOKING FOR: </p><p>An EXPERIENCED Senior Backend Go / Microservices / Azure .NET Engineer, a minimum 5+ years with an engineering mindset to develop a CRM in Azure, Go (Golang) microservices, .NET/Blazor will allow you to take ownership. Build scalable, complex, revenue generating, SaaS CRM platform.</p><p>WHAT YOU WILL NEED TO BE INTERVIEWED for this Senior Backend Go / Microservices / Azure .NET Engineer:</p><p>Microservices Development: Use Go (Golang) to design and maintain microservices, ensuring network communications.</p><p>Build scalable architecture to sell a SaaS CRM platform.</p><p>Backend Development: Lead efforts in our .NET/Blazor-based architecture, contributing coding expertise to scale a platform.</p><p>API Integration:</p><p>MICROSERVICES: NEED TO BE ABLE TO build micro-services in the Azure environment.</p><p>Azure Infrastructure: * MUST HAVE AZURE. . Configure and optimize Azure resources like App Services, ensuring cost-effective solutions.</p><p>DevOps</p><p>Docker containerization: Spin up fast infrastructure</p><p>Data Management: Collaborate with SQL Server databases to create efficient queries and optimize performance.</p><p>Mentor junior developers</p><p>Architectural Analysis</p><p>AI experience</p><p>MUST HAVES:</p><p>Azure Experience: Skilled in Azure infrastructure and cloud resource management. (We are not considering AWS). Azure DevOps</p><p>Golang Proficiency: Hands-on experience designing and maintaining Go-based microservices.</p><p>.NET Expertise: Advanced knowledge of .NET/Blazor, as much of the backend development is .Net.</p><p>API Connectivity: API design</p><p>PLUS'S</p><p>Exposure to Flutter mobile apps and multitenant backend platforms.</p><p>Blazor is a PLUS! </p><p>WHAT THEY OFFER!</p><p>$120K-$140K salary + benefits.</p><p>REMOTE WORK</p><p>APPLY TODAY! Senior Backend Go / Microservices / Azure .NET Engineer Direct Hire, base salary range up to $140K BASE PLUS bonus + PERKS! For immediate and confidential consideration on this FTE opportunity, it is best to call me directly or message me on LinkedIn, Carrie Danger SVP Technology & Digital Practice / Permanent Placement, AND e-mail resume confidentially to Carrie Danger - Iowa & Nebraska Region @ My Direct Office #: 515-259-6087 or my cell is 515-991-0863 * MY EMAIL ADDRESS can be found on my LinkedIn Profile.</p>
Position: IT Infrastructure Manager<br>Location: Des Moines, IA - Onsite<br>Salary: up to $130,000 base annual salary + excellent benefits<br><br>*** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. ***<br><br>Make Your Impact in a Growing Technology Organization<br>An established, financially strong, family-owned manufacturing company is expanding its Technology leadership team—and this is a rare chance to step into a refined, hands-on IT Infrastructure Leadership role with real influence.<br>This role combines technical depth with people leadership, guiding a tight‑knit team of ~6 (Help Desk + Systems Engineers) while staying close to the technology that keeps operations running smoothly.<br><br>What You’ll Do<br> • Lead, mentor, and develop a high-performing IT operations team.<br> • Stay hands-on with escalations across Windows, networking, virtualization, M365, and automation.<br> • Own the reliability, security, and performance of all core IT infrastructure.<br> • Oversee patching, backups, disaster recovery, documentation, and audits.<br> • Drive process improvements, reduce risk, and partner with leadership on strategy and budgeting.<br>What You Bring<br> • 7+ years of hands-on IT infrastructure experience.<br> • 2+ years of team leadership or management.<br> • Strong expertise in: <br> ○ Windows environments & Active Directory<br> ○ Microsoft 365 & Azure AD<br> ○ Virtualization (Nutanix, VMware, or Hyper‑V)<br> ○ Networking fundamentals<br> • Proven success in IT security, DR/backup strategies, and operational excellence.<br> • Excellent communication and a service-driven mindset.<br>Why This Role?<br> • Hands-on technical leadership—no “people manager only” role here.<br> • A stable, growing company reinvesting heavily in its technology future.<br> • High visibility with a decisive IT Director and engaged leadership.<br> • The chance to modernize, mentor, and elevate IT operations in a collaborative environment.<br><br>*** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. Also, you may contact me by office: 515-303-4654. Or one click apply on our Robert Half website. No third party inquiries please. Our client cannot provide sponsorship and cannot hire C2C. ***
<p>Our client, a Des Moines–based non-profit organization, is seeking a technically skilled QuickBooks Systems Consultant for a short-term, onsite engagement. This role will focus on re-architecting and stabilizing an on-premise QuickBooks environment following the decommissioning of a legacy database and the disruption caused by a recent QuickBooks version upgrade. The consultant will be responsible for redesigning system configurations, internal data structures, and reporting logic to ensure QuickBooks can operate as a standalone financial system while maintaining required business functionality.</p><p><br></p><p><strong><em>100% Onsite in Des Moines, IA | MUST BE GREENCARD HOLDER/US CITIZEN</em></strong></p><p><br></p><p><strong>Key Responsibilities</strong></p><p> • Act as the technical subject-matter expert for QuickBooks 2024 in an on-premise environment</p><p> • Analyze existing QuickBooks configurations and legacy integration dependencies to support system decoupling</p><p> • Reconfigure QuickBooks to operate independently without reliance on retired custom database integrations</p><p> • Design and implement custom data fields, forms, and internal schemas to support donation and receipt tracking</p><p> • Develop and validate 4–6 custom reports using newly created fields across two primary data entry workflows</p><p> • Troubleshoot and remediate system issues introduced by a recent QuickBooks upgrade that impacted functionality</p><p> • Collaborate with internal IT resources managing API-based data ingestion and retrieval processes</p><p> • Perform system validation and functional testing to ensure accuracy and stability post-configuration</p><p> • Produce technical documentation outlining configurations, custom fields, report logic, and system changes</p><p> • Provide technical recommendations and best practices for maintaining an on-premise QuickBooks environment</p>
