<p><strong><u>Quality Assurance Analyst IV</u></strong></p><p>Development and Testing for software on a streaming device, including DevOps operational readiness and reliability engineering focus.</p><p> </p><p>Responsibility</p><p>• Establish milestones and monitor adherence to plans and schedules, identify delivery risks, and obtain/drive mitigation strategies and solutions </p><p>• Test cases, Use cases, Python scripting for JAVA middleware development, REST, Json, Jenkins, Splunk, Swagger </p><p>• Define and execute relevant business scenarios to satisfy real-world business needs.</p><p>• Define and tracks quality assurance metrics such as defects, defect counts, test results and test status.</p><p>• Collect and analyzes data for software process evaluation and improvements, and integrates them into business processes to address the needs of the business.</p><p>• Responsible for developing and executing formal test plans to ensure the delivery of quality software applications. Involved in test planning, writing test cases/scripts, test case automation and test execution.</p><p>• Document all problems and assists in their resolution.</p><p>• Deliver quality process training to technical staff and acts as an internal quality consultant to advise or influence business or technical partners.</p><p>• Perform quality audits across the various IT functions to ensure quality standards, procedures and methodologies are being followed.</p><p> </p><p><br></p>
<p>We are in need of a Quality Assurance Analyst to join our team in the insurance industry located in New Jersey. As a Quality Assurance Analyst, you will play a crucial role in ensuring the integrity and quality of our systems and processes. This position involves leading quality assurance initiatives, designing and executing test cases, developing automated test scripts, and validating data accuracy.</p><p><br></p><p>Responsibilities:</p><p>• Lead quality assurance initiatives for Property & Casualty insurance projects, ensuring compliance with quality standards.</p><p>• Team up with cross-functional groups, including developers, business analysts, and product owners, to establish testing strategies.</p><p>• Design, document, and execute extensive test cases derived from business requirements and technical specifications.</p><p>• Keep detailed records of test cases, test outcomes, and defect tracking.</p><p>• Conduct hands-on tests, including functional, regression, integration, and user acceptance testing.</p><p>• Develop and maintain automated test scripts to enhance testing efficiency and coverage.</p><p>• Leverage coding skills to customize and enhance testing frameworks as necessary.</p><p>• Write and execute SQL queries to validate data integrity and accuracy.</p><p>• Analyze and troubleshoot data discrepancies between systems.</p>
<p>We are looking for an experienced Campaign Delivery Specialist with pharmaceutical industry experience. In this role, you will be responsible for overseeing omnichannel campaign delivery, ensuring operational excellence, and collaborating across multiple departments to achieve project goals. This position is ideal for someone with a strong attention to detail and a solid background in digital media operations and project management.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate the setup, quality assurance, launch, pacing, optimization, and close-out of digital campaigns to ensure successful delivery across all channels.</p><p>• Monitor campaign performance metrics, identify delivery risks, and implement mitigation strategies to meet project objectives.</p><p>• Manage timelines and oversee day-to-day deployment activities while maintaining clear communication with editorial, product, and ad operations teams.</p><p>• Facilitate internal meetings, including kick-offs, concept reviews, and readiness checkpoints, to align cross-functional teams on project progress.</p><p>• Prepare pacing and performance reports using internal dashboards and collaborate with analytics and marketing teams to optimize delivery.</p><p>• Maintain accurate records of campaigns, including documentation, trackers, and proof-of-placement materials.</p><p>• Ensure compliance with regulatory standards and internal processes, including approvals and proper archiving.</p><p>• Support billing reconciliation and validate delivery against insertion orders to ensure financial accuracy.</p><p>• Provide recommendations for campaign optimization and delivery strategies in partnership with marketing and editorial teams.</p>
<p>We are looking for a dedicated Technical Support Specialist. This role involves providing exceptional support to customers while managing technical cases from start to finish. You will play a key role in ensuring seamless communication, documentation, and collaboration across departments to achieve efficient problem resolution.</p><p><br></p><p>Responsibilities:</p><p>• Manage technical cases from initiation to closure, ensuring timely and accurate resolution.</p><p>• Maintain clear and attentive communication with customers throughout the support process.</p><p>• Document all activities, testing outcomes, and resolutions with attention to detail.</p><p>• Provide assistance to internal teams in quality assurance, testing, and tracking hardware and software issues.</p><p>• Troubleshoot software-related technical issues as your expertise develops.</p><p>• Identify and address process inefficiencies, proposing improvements to streamline workflows.</p><p>• Collaborate effectively with engineering, logistics, and sales teams to resolve complex issues.</p><p>• Utilize tracking systems to monitor progress and ensure all cases are updated promptly.</p>
We are in search of a Customer Support Manager to join our team in UPPER CHICHESTER, Pennsylvania. The role entails overseeing customer service operations, ensuring customer satisfaction, and maintaining a high-quality support team. The successful candidate will be expected to manage customer inquiries, monitor performance, and continuously improve our customer service procedures.<br><br>Responsibilities:<br><br>• Supervise the daily operations of the customer support team to ensure efficiency and customer satisfaction.<br>• Train new team members on our customer service policies and best practices.<br>• Maintain open lines of communication, acting as the escalation point for complex customer inquiries or complaints.<br>• Regularly review customer interactions for quality assurance and identify areas for improvement.<br>• Keep the team updated on changes to company products and services.<br>• Develop and maintain knowledge-based documents, such as frequently asked questions and procedure manuals.<br>• Identify and recommend improvements to our customer service procedures to senior management.<br>• Support both internal and external customers as needed.<br>• Ensure all customer inquiries and issues are resolved promptly and professionally.<br>• Monitor team performance and conduct regular quality control to minimize errors. <br><br>Note: This role requires proficiency in Salesforce Configuration and other listed skills such as Account Reconciliation, Accounts Payable (AP), Accounts Receivable (AR), Billing, Data Entry, Invoice Processing, Microsoft Excel, Oracle, QuickBooks, SAP, and Customer Service.
<p>We are looking for a dedicated Operations Advisor to join our client's team in the Greater Philadelphia area. In this Operations Advisor role, you will take the lead in ensuring operational excellence across surety accounts, delivering high-quality service and fostering collaboration between clients, underwriters, and internal teams. This position offers an opportunity to contribute to strategic initiatives while supervising and mentoring bond operations staff.</p><p><br></p><p>Responsibilities:</p><ul><li>Oversee quality assurance processes across multiple surety accounts to ensure compliance, accuracy, and efficiency.</li><li>Guide and develop bond operations team members, establishing leadership practices prior to assuming direct supervisory responsibilities.</li><li>Partner with Account Managers to coordinate client programs, placements, renewals, and new business opportunities.</li><li>Facilitate seamless communication between clients and underwriters to secure approvals and timely issuance of bonds.</li><li>Manage operational workflows, including issuance, endorsements, renewals, cancellations, invoicing, and record-keeping.</li><li>Provide regular updates on client programs and market developments to internal teams through clear written and verbal communication.</li><li>Collaborate with operations team members to cross-train on new programs and business processes.</li><li>Maintain a high level of productivity, attention to detail, and effective prioritization in managing responsibilities.</li></ul>
<p>Our client, a CPA firm in the greater Wilkes-Barre area, is seeking to hire a Tax and Audit Manager to join their team. The Tax and Audit Manager is a senior-level professional responsible for managing the firm’s tax compliance, advisory, and audit review functions. This role provides day-to-day technical leadership to staff accountants and tax preparers while coordinating closely with the firm’s non-working owner and Office Manager to ensure timely, accurate, and compliant service delivery.</p><p><br></p><p>The Tax and Audit Manager oversees individual, corporate, and partnership tax engagements; monitors staff workflow and quality; manages filing deadlines and extensions; responds to taxing authority notices; and advises clients on tax planning and savings opportunities.</p><p><br></p><p>Essential Duties and Responsibilities</p><p>Tax Compliance & Technical Oversight</p><p>• Manage and oversee the preparation, review, and timely filing of:</p><p>• Individual income tax returns</p><p>• Corporate and S-corporation returns</p><p>• Partnership returns</p><p>• Related state and local filings</p><p>• Ensure accuracy, completeness, and compliance with federal, state, and local tax laws and professional standards.</p><p>• Review complex tax returns and resolve technical issues prior to submission.</p><p>• Manage extensions, estimated tax payments, and filing calendars for all clients.</p><p>• Monitor changes in tax law and assess firm and client impact.</p><p><br></p><p>Client Service & Tax Advisory</p><p>• Serve as a primary technical contact for assigned clients.</p><p>• Advise clients on tax planning strategies and legitimate tax savings opportunities.</p><p>• Assist with and respond to IRS and state tax notices, audits, and correspondence.</p><p>• Coordinate with clients to obtain complete and timely tax information.</p><p>• Communicate complex tax matters in a clear, professional, and practical manner.</p><p><br></p><p>Audit Responsibilities</p><p>• Review audit workpapers and draft financial statements for accuracy and compliance.</p><p>• Assist with audit planning, supervision, and quality control.</p><p>• Prepare or review audit reports for submission, subject to final approval by the firm owner.</p><p>• Ensure adherence to applicable auditing standards and firm policies.</p><p><br></p><p>Staff Supervision & Workflow Management</p><p>• Lead, mentor, and support staff accountants, tax preparers, and seasonal personnel.</p><p>• Assign work, monitor progress, and ensure deadlines are met during tax season and throughout the year.</p><p>• Review staff work and provide constructive feedback and training.</p><p>• Assist in onboarding and training new staff members.</p><p>• Identify workflow inefficiencies and recommend improvements.</p><p><br></p><p>Office Operations & Process Management</p><p>• Coordinate with the Office Manager on tax season scheduling, staffing needs, and workflow planning.</p><p>• Assist in developing, updating, and documenting tax office procedures, checklists, and quality control processes.</p><p>• Support firm-wide compliance with internal policies and professional standards.</p><p>• Participate in continuous improvement of systems, templates, and procedures.</p><p><br></p>
<p>We are seeking a <strong>DevOps Engineer II</strong> to join our team on a contract basis. This role involves designing, developing, implementing, and analyzing technical products and systems while ensuring operational excellence and continuous delivery.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Design, develop, implement, and analyze technical products and systems.</li><li>Perform engineering design evaluations and recommend improvements to enhance product quality and processes.</li><li>Troubleshoot, diagnose, and resolve production software issues.</li><li>Develop monitoring solutions, perform software maintenance, and implement fixes.</li><li>Establish standards and procedures for measuring product quality and release readiness.</li><li>Recommend testing techniques and process improvements.</li></ul>
About the Role:<br>We’re looking for a Senior Software Developer to help design, build, and enhance our insurance applications. You’ll work closely with architects, business analysts, and QA teams to deliver high-quality, scalable solutions that support our core insurance operations. This is a hands-on role where you’ll be coding, integrating systems, and troubleshooting complex issues.<br><br>Key Responsibilities:<br><br>Develop, customize, and maintain applications in Guidewire (PolicyCenter, BillingCenter, ClaimCenter).<br><br>Build and support solutions using .NET (C#) or Java, depending on project needs.<br><br>Design and implement integrations with internal and external systems (APIs, web services, data feeds).<br><br>Collaborate with architects and business teams to ensure solutions meet functional and technical requirements.<br><br>Troubleshoot, debug, and optimize performance of applications.<br><br>Participate in code reviews and provide mentorship to junior developers.<br><br>Contribute to continuous improvement efforts, including CI/CD pipelines and automation.<br><br>Qualifications:<br><br>5+ years of experience in software development with .NET (C#) or Java.<br><br>Hands-on experience with Guidewire development (GOSU, configuration, integration, or conversion) preferred.<br><br>Strong knowledge of REST/SOAP APIs, JSON/XML, and middleware integrations.<br><br>Experience in the insurance industry or other highly regulated environments is a plus.<br><br>Solid understanding of SDLC, Agile practices, and version control (Git, SVN).<br><br>Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent work experience).<br><br>Nice to Have:<br><br>Guidewire certification (Developer/Integration).<br><br>Familiarity with cloud environments (Azure, AWS, GCP).<br><br>Experience with DevOps practices, CI/CD pipelines, and containerization (Docker, Kubernetes).<br><br>What We Offer:<br><br>Competitive salary and benefits package.<br><br>Opportunity to work on large-scale insurance technology projects.<br><br>Collaborative team environment with detail oriented growth opportunities.
We are looking for a talented Software Developer to join our team in Wayne, Pennsylvania, on a Contract with potential for a long-term position. This role involves designing and developing innovative solutions for a SaaS product while ensuring optimal performance and scalability. The ideal candidate will have expertise across the full stack, leveraging modern frameworks and technologies to deliver high-quality software.<br><br>Responsibilities:<br>• Lead the development and enhancement of a SaaS product, ensuring modern application architecture and robust functionality.<br>• Design and implement front-end interfaces using frameworks like Next.js or React to create responsive and user-friendly experiences.<br>• Develop scalable and secure backend systems using Python and FastAPI, with a focus on well-documented APIs.<br>• Manage database design and integration, utilizing tools such as SQLAlchemy, PostgreSQL, and Snowflake.<br>• Oversee the deployment of applications to cloud platforms such as AWS, Azure, or Google Cloud.<br>• Implement containerization strategies using Docker and maintain version control with Git.<br>• Establish and optimize CI/CD pipelines to streamline development processes.<br>• Collaborate with team members to integrate third-party services and APIs.<br>• Ensure code quality, performance optimization, and maintainability throughout the development lifecycle.<br>• Participate in agile development practices, contributing to sprint planning and team collaboration.
<p>We are looking for a highly skilled Senior Python Software Engineer with expertise in Python development to join our team in New Jersey. This position requires a strong technical background and the ability to work collaboratively in an onsite environment four days a week. The ideal candidate will bring extensive experience in backend development, cloud technologies, and API creation, contributing to innovative solutions.</p><p><br></p><p>Responsibilities:</p><p>• Develop, test, and maintain high-quality Python-based software solutions.</p><p>• Design and implement APIs to support seamless application integration.</p><p>• Collaborate with cross-functional teams to define and refine software requirements.</p><p>• Ensure code quality and maintain best practices through version control systems like Git.</p><p>• Work within a Linux environment to build and deploy software applications.</p><p>• Optimize cloud-based systems using CI/CD pipelines for efficient performance.</p><p>• Utilize Agile methodologies to manage project workflows and deliverables.</p><p>• Troubleshoot and resolve technical challenges to improve system functionality.</p><p>• Implement business logic and client-side scripting for enhanced user experience.</p><p>• Conduct AB testing to analyze and refine application performance.</p>
We are looking for an experienced Full Stack Java Developer to join our team on a long-term contract basis. In this role, you will be responsible for designing, developing, and maintaining web applications using modern technologies. This position offers the opportunity to work remotely, collaborating with a dynamic team to deliver high-quality solutions. The ideal candidate will have a strong technical background and a passion for problem-solving in a fast-paced environment.<br><br>Responsibilities:<br>• Develop and maintain web applications using Java, ReactJS, and Python.<br>• Design and implement RESTful services and APIs, ensuring seamless integration with third-party tools.<br>• Utilize Azure DevOps environments for deploying and managing applications.<br>• Conduct unit testing, integration testing, and performance analysis to ensure reliability and scalability.<br>• Collaborate with cross-functional teams to understand complex architectures and contribute to efficient solutions.<br>• Troubleshoot and resolve issues in large-scale distributed systems, ensuring optimal performance.<br>• Implement secure coding practices and adhere to design principles for robust application development.<br>• Manage version control using Git or similar tools to track and optimize code changes.<br>• Participate in Agile Scrum processes, contributing to continuous delivery and improvement.<br>• Explore new technologies and methodologies to enhance development processes and solve technical challenges.
<p>Robert Half has partnered with a high-quality service provider on their search for a success-driven, Commercial Pest Control Salesperson who can serve as a trusted advisor and help maintain safe, sanitary, and compliant environments. This candidate will develop and build strong business relationships, manage customer inquiries, resolve complaints, create revenue generating growth opportunities, research product abilities/services, and ensure complete customer satisfaction and professional customer support. The ideal candidate for this role must be detail-oriented, organized, possess great problem-solving skills, and has excellent verbal and written communication skills.</p><p><br></p><p>What you get to do everyday</p><ul><li>Prospect, identify, and develop new commercial accounts</li><li>Conduct site inspections to assess customer needs</li><li>Build and maintain strong customer relationships</li><li>Meet or exceed monthly and annual sales targets and performance metrics</li><li>Negotiate contract terms and conditions</li><li>Maintain accurate records of sales activities, pipeline, and client interactions</li><li>Stay knowledgeable about industry trends and regulatory requirements</li><li>Identify new sales strategies to increase revenue goals</li><li>Assist with ad hoc projects as needed</li></ul>
<p>Growing, manufacturer, located outside of the Philadelphia Suburbs, seeks a FP& A Analyst with strong cost control expertise. The FP& A Analyst will develop financial models through process analysis, conduct financial data mining, identify trends & risks, forecast revenues and expenditures, and provide guidance on future budgeting. This candidate will also assist with financial adjustments, evaluate investment opportunities, analyze variances, assist with KPI tracking, create and implement financial strategic planning, and coordinate annual pricing analysis. The ideal FP& A Analyst should be able to own process integrations, assess quality and integrity of data for reporting, and work independently.</p><p><br></p><p>Major Responsibilities</p><p>· Manage the annual budget and strategic planning process</p><p>· Prepare cost projections</p><p>· Conduct thorough research of historical financial data</p><p>· Analyze profitability analysis by product and customer</p><p>· Oversee inventory transactions while monitoring COGS</p><p>· Lead efforts to business unit profitability</p><p>· Assist with financial input on financials and investments</p><p>· Develop and gain deep business understanding of financial drivers</p><p>· Monitor performance indicators for profit and loss</p>
<p>We are looking for an experienced Chief Financial Officer (CFO) to join a dynamic portfolio company within the manufacturing sector. This is a long-term contract position that is fully remote, offering the opportunity to play a pivotal role in the financial strategy and operations of a private equity-backed organization. The ideal candidate will bring expertise in private equity portfolio management and manufacturing operations. This will be a part-time position, with a work schedule of about 3 days a week.</p><p><br></p><p>Responsibilities:</p><p>• Oversee all financial operations, including FP& A activities, ensuring accurate and timely reporting to private equity stakeholders.</p><p>• Conduct detailed cash flow analysis and provide strategic recommendations to optimize financial performance.</p><p>• Manage month-end close processes in collaboration with a skilled Controller to maintain the integrity of financial records.</p><p>• Lead annual external audits and ensure compliance with regulatory standards and private equity reporting requirements.</p><p>• Address and resolve inventory-related challenges by implementing effective strategies and controls.</p><p>• Support the organization in identifying opportunities for growth and acquisition, contributing to its role as a platform company.</p><p>• Establish and refine financial processes, aligning them with the company’s long-term goals.</p><p>• Collaborate with the accounting team to ensure efficient operations and adherence to best practices.</p>
<p>We are looking for an experienced Sr. Software Engineer to join our team in New Jersey. This role requires a highly skilled Python developer who thrives in collaborative environments and is passionate about building reliable and efficient software solutions. The position is primarily onsite, offering an opportunity to work closely with a dynamic team in a fast-paced setting.</p><p><br></p><p>Responsibilities:</p><p>• Develop, test, and maintain software applications using Python to address business needs.</p><p>• Implement APIs and ensure seamless integration with external systems.</p><p>• Collaborate with cross-functional teams to design scalable backend solutions.</p><p>• Manage and optimize NoSQL databases to ensure data integrity and performance.</p><p>• Utilize version control systems such as Git to track development progress and manage code repositories.</p><p>• Troubleshoot and resolve software issues in a Linux-based environment.</p><p>• Participate in Agile Scrum practices to deliver projects efficiently and on schedule.</p><p>• Contribute to the continuous improvement of CI/CD pipelines to streamline deployment processes.</p><p>• Perform comprehensive testing and debugging to ensure high-quality software.</p><p>• Stay updated on emerging technologies and incorporate them into development processes when applicable.</p>
