Primary Responsibilities: <br>• Develop and maintain detailed test scripts and test cases based on new and evolving website functionality. <br>• Execute test cases including end-to-end testing to validate functionality, usability, integration, and cross-browser compatibility. <br>• Log bugs and issues clearly and consistently within Jira, including steps to reproduce and indicating severity for all bug prioritization. <br>• Monitor Jira to track bug resolution progress and retesting activities. <br>• Collaborate closely with development teams to ensure timely fixes and verify issue resolution. <br>• Establish and document a repeatable testing workflow: test → log → resolve → retest → ready for business test → close. <br>• Perform smoke/sanity testing for initial build validation. <br>• Responsible and accountable for system and regression testing to validate system integrity after code changes. <br>• Serve as a consultant with Compliance Testing and Security Testing. <br>• Remain responsive with System testing and Regression testing updates resulting from changes with unit testing and disaster recovery testing. <br>• Support User Acceptance Testing (UAT) processes and coordinate with business testers as needed. <br>• Create and maintain test documentation and QA metrics to communicate status and risks. <br>• Ensure test coverage across supported browsers and devices to maintain consistent user experience. <br>• Coordinate and lead bug management with vendors and AD project team member with input from Product Owner and IT. <br>• Fulfill Quality Assurance responsibilities through Implementation including warranty. <br>• Participate in daily stand up and report on bug status and escalate blockers/concerns to PM and IT Manager. <br><br>Qualifications: <br>• Bachelor’s degree in Information Systems, Computer Science, or related field, or equivalent experience. <br>• 3+ years of experience in website quality assurance or software testing roles. <br>• Strong understanding of the software development lifecycle and QA methodologies. <br>• Experience using Jira or similar issue tracking tools. <br>• Detail-oriented with strong analytical and troubleshooting skills. <br>• Excellent written and verbal communication skills. <br>• Ability to work independently and collaboratively in a fast-paced project environment. <br>• Familiarity with content management systems such as Drupal is a plus. <br>• Experience in Agile/Scrum environments is preferred. <br><br>Knowledge, Skills, and Abilities: <br>• Strong understanding of web technologies (HTML, CSS, JavaScript) to help identify front-end issues and better communicate with developers. <br>• Experience with Drupal CMS or other content management systems to understand site structure and admin workflows. <br>• Familiarity with cross-browser and responsive design testing tools. <br>• Knowledge of QA tools and test case management systems. <br>• Understanding of software testing principles including functional, regression, smoke, and UAT testing. <br>• Ability to create and optimize test documentation to track cases, issues, and retesting outcomes. <br>• Experience in Agile development environments, including participation in sprint planning and retrospectives. <br>• Clear and concise communication skills to effectively report bugs and collaborate with cross-functional teams.
<p>We are in need of a Quality Assurance Analyst to join our team in the insurance industry located in Central, New Jersey. As a Quality Assurance Analyst, you will play a crucial role in ensuring the integrity and quality of our systems and processes. This position involves leading quality assurance initiatives, designing and executing test cases, developing automated test scripts, and validating data accuracy.</p><p><br></p><p>Responsibilities:</p><p>• Lead quality assurance initiatives for Property & Casualty insurance projects, ensuring compliance with quality standards.</p><p>• Team up with cross-functional groups, including developers, business analysts, and product owners, to establish testing strategies.</p><p>• Design, document, and execute extensive test cases derived from business requirements and technical specifications.</p><p>• Keep detailed records of test cases, test outcomes, and defect tracking.</p><p>• Conduct hands-on tests, including functional, regression, integration, and user acceptance testing.</p><p>• Develop and maintain automated test scripts to enhance testing efficiency and coverage.</p><p>• Leverage coding skills to customize and enhance testing frameworks as necessary.</p><p>• Write and execute SQL queries to validate data integrity and accuracy.</p><p>• Analyze and troubleshoot data discrepancies between systems.</p>
<p>Are you a detail-driven QA expert with a passion for automation and cutting-edge technologies like Python and Java? Join a team where your skills will directly impact the quality and performance of mission-critical software!</p><p><br></p><p>Responsibilities</p><ul><li>Establish milestones and monitor adherence to plans and schedules; identify delivery risks and drive mitigation strategies.</li><li>Develop and execute formal test plans to ensure the delivery of quality software applications.</li><li>Create and maintain test cases, use cases, and Python scripts for Java middleware development.</li><li>Perform REST API testing using JSON, Swagger, Jenkins, and Splunk.</li><li>Define and execute business scenarios to meet real-world needs.</li><li>Track and report quality assurance metrics such as defect counts, test results, and test status.</li><li>Analyze data for software process evaluation and integrate improvements into business workflows.</li><li>Document issues and assist in their resolution.</li><li>Deliver quality process training to technical staff and act as an internal quality consultant.</li><li>Conduct quality audits across IT functions to ensure adherence to standards and methodologies.</li></ul>
We are in search of a Customer Support Manager to join our team in UPPER CHICHESTER, Pennsylvania. The role entails overseeing customer service operations, ensuring customer satisfaction, and maintaining a high-quality support team. The successful candidate will be expected to manage customer inquiries, monitor performance, and continuously improve our customer service procedures.<br><br>Responsibilities:<br><br>• Supervise the daily operations of the customer support team to ensure efficiency and customer satisfaction.<br>• Train new team members on our customer service policies and best practices.<br>• Maintain open lines of communication, acting as the escalation point for complex customer inquiries or complaints.<br>• Regularly review customer interactions for quality assurance and identify areas for improvement.<br>• Keep the team updated on changes to company products and services.<br>• Develop and maintain knowledge-based documents, such as frequently asked questions and procedure manuals.<br>• Identify and recommend improvements to our customer service procedures to senior management.<br>• Support both internal and external customers as needed.<br>• Ensure all customer inquiries and issues are resolved promptly and professionally.<br>• Monitor team performance and conduct regular quality control to minimize errors. <br><br>Note: This role requires proficiency in Salesforce Configuration and other listed skills such as Account Reconciliation, Accounts Payable (AP), Accounts Receivable (AR), Billing, Data Entry, Invoice Processing, Microsoft Excel, Oracle, QuickBooks, SAP, and Customer Service.
<p>We are seeking a <strong>Customer Support Specialist</strong> who is passionate about providing outstanding assistance to clients and end-users through various communication channels, including phone, email, chat, and ticketing systems. This role involves handling daily tasks required to process and fulfill customer requests accurately and efficiently. The ideal candidate will thrive in a collaborative team environment, be detail-oriented, and possess excellent problem-solving and communication skills.</p><p><br></p><p>Key Responsibilities:</p><ul><li><strong>Customer Interaction:</strong> Respond to inquiries and provide support to customers and partners via phone, email, chat, and tickets.</li><li><strong>Order Processing:</strong> Manage customer requests, process orders, and ensure accuracy through internal systems.</li><li><strong>Quality Assurance:</strong> Review customer information and requests to confirm compliance with company standards before completing transactions.</li><li><strong>Shipping & Tracking:</strong> Coordinate shipments to ensure timely delivery, troubleshoot delivery issues, and monitor inventory levels for necessary materials.</li><li><strong>Support Escalations:</strong> Address and resolve any service-related issues in a prompt, courteous, and solution-oriented manner, escalating when necessary.</li><li><strong>Data Management:</strong> Generate and manage reports, ensuring timely delivery of relevant data to stakeholders.</li><li><strong>Collaboration:</strong> Work closely with internal teams to identify and address inefficiencies or other areas for improvement.</li><li><strong>Process Optimization:</strong> Contribute to the refinement of workflows and procedures to enhance the customer experience.</li><li><strong>Flexibility:</strong> Provide additional support during high-volume periods, such as holidays, to meet client demands.</li></ul>
<p><strong>Overview</strong></p><p>We are seeking an experienced <strong>C/C++ Software Developer</strong> to join our team in supporting and enhancing remote control middleware applications. This role focuses on feature development, bug fixes, and ensuring high-quality software solutions.</p><p>W<strong>Key Responsibilities</strong></p><ul><li>Develop and maintain software applications in alignment with business requirements and design specifications.</li><li>Implement feature enhancements and resolve defects in existing systems.</li><li>Standardize and execute quality assurance procedures for software deliverables.</li><li>Collaborate with BA/QA teams to create test plans and ensure issues are properly identified, fixed, and tested.</li><li>Configure and test system changes, including reports, security access, and workflows.</li><li>Identify opportunities for system improvements to enhance functionality and simplify administration.</li><li>Perform configuration changes in production environments under general supervision.</li></ul>
<p>We are looking for an experienced Technical Lead to oversee and guide technical operations in North Brunswick, New Jersey. This role involves managing a diverse team, ensuring quality standards, and driving innovation in product development. The ideal candidate will thrive in a collaborative environment and possess strong leadership skills to manage technical projects effectively.</p><p><br></p><p>Responsibilities:</p><ul><li>Lead and mentor the U.S.-based technical team across multiple sites, driving professional development and team growth.</li><li>Manage quality control systems and champion continuous improvement to optimize operational performance.</li><li>Ensure adherence to internal standards and maintain robust quality management systems.</li><li>Partner with global technical teams to develop and enforce standardized practices.</li><li>Act as the primary technical contact for key clients, delivering customized solutions and addressing specific needs.</li><li>Strategically allocate resources across technical projects to align with business objectives and timelines.</li></ul>
<p>Join a high-impact team focused on building the personalization, recommendations, and content discovery systems for a global video entertainment platform. This role is part of a team responsible for powering key user-facing features such as Continue Watching, Playlists, Next Episode, and other high-priority experiences that enhance how users engage with video content.</p><p>• Codes software applications to adhere to designs supporting internal business requirements or external customers. Standardizes the quality assurance procedure for software. </p><p>• Oversees testing and develops fixes. </p><p>• Relies on limited experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works under general supervision. </p><p>• Monitor and maintain operational readiness of Middleware Applications including applications hosted in AWS cloud.</p><p>• Identify opportunities for system enhancements that will deliver enhanced functionality and/or simplify system administration. Facilitate and develop plans for application changes (including defects fixes, enhancements and/or configuration changes). </p><p>• Configure and test changes to system including reports, security access, and workflow. Perform/Coordinate configuration changes to the production environment.</p><p>• Work closely with BA/QA team members to create test plans and ensure that issues are properly identified, fixed, and tested.</p>
We are looking for a skilled Data Analyst to join our team in Easton, Pennsylvania. This position offers a hybrid work environment and provides an excellent opportunity to contribute to data-driven decision-making within the manufacturing industry. As a long-term contract role, this position is ideal for professionals seeking a stable and collaborative work setting.<br><br>Responsibilities:<br>• Analyze and interpret complex data sets to identify trends, patterns, and actionable insights.<br>• Develop and maintain reports and dashboards using Business Intelligence applications.<br>• Utilize Microsoft SQL to extract, manipulate, and manage data effectively.<br>• Collaborate with cross-functional teams to support data-driven decision-making processes.<br>• Ensure data accuracy and integrity by implementing robust validation procedures.<br>• Provide technical support and training to team members on data tools and processes.<br>• Identify opportunities for process improvement and recommend data-driven solutions.<br>• Assist in the integration of new data systems or tools to enhance analytics capabilities.<br>• Communicate findings and recommendations clearly to stakeholders through presentations and written reports.
<p>Robert Half is currently seeking a <strong>Logistics Clerk</strong> who is eager to contribute directly to our operations. This role is perfect for someone who is comfortable being at the heart of the action, taking a proactive approach to problem solving and ensuring that every detail is handled. You won't be sitting behind a desk all day! Instead, you’ll be actively managing tasks, physically involved in shipment coordination, and collaborating with the team to streamline our logistical processes.</p><p><br></p><p><strong>Key Responsibilities</strong>:</p><ul><li><strong>Hands-On Inventory Management</strong>: Track shipments, monitor inventory levels, and physically verify stock to ensure accuracy.</li><li><strong>Shipping & Receiving</strong>: Assist in preparing, packing, and inspecting orders for shipping. This will involve hands-on interaction with materials and freight to meet deadlines.</li><li><strong>Coordinating Logistics</strong>: Communicate with vendors, carriers, and internal teams to manage schedules and troubleshoot delivery issues in real-time.</li><li><strong>Data Entry</strong>: Accurately input logistics information, maintain records, and manage shipping schedules.</li><li><strong>Quality Control</strong>: Perform hands-on inspections of shipments to verify accuracy and comply with quality standards.</li><li><strong>Continuous Improvement</strong>: Assist with organizing the warehouse or stockroom and implementing process improvements for a more efficient workflow.</li></ul>
About the Role:<br>We’re looking for a Senior Software Developer to help design, build, and enhance our insurance applications. You’ll work closely with architects, business analysts, and QA teams to deliver high-quality, scalable solutions that support our core insurance operations. This is a hands-on role where you’ll be coding, integrating systems, and troubleshooting complex issues.<br><br>Key Responsibilities:<br><br>Develop, customize, and maintain applications in Guidewire (PolicyCenter, BillingCenter, ClaimCenter).<br><br>Build and support solutions using .NET (C#) or Java, depending on project needs.<br><br>Design and implement integrations with internal and external systems (APIs, web services, data feeds).<br><br>Collaborate with architects and business teams to ensure solutions meet functional and technical requirements.<br><br>Troubleshoot, debug, and optimize performance of applications.<br><br>Participate in code reviews and provide mentorship to junior developers.<br><br>Contribute to continuous improvement efforts, including CI/CD pipelines and automation.<br><br>Qualifications:<br><br>5+ years of experience in software development with .NET (C#) or Java.<br><br>Hands-on experience with Guidewire development (GOSU, configuration, integration, or conversion) preferred.<br><br>Strong knowledge of REST/SOAP APIs, JSON/XML, and middleware integrations.<br><br>Experience in the insurance industry or other highly regulated environments is a plus.<br><br>Solid understanding of SDLC, Agile practices, and version control (Git, SVN).<br><br>Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent work experience).<br><br>Nice to Have:<br><br>Guidewire certification (Developer/Integration).<br><br>Familiarity with cloud environments (Azure, AWS, GCP).<br><br>Experience with DevOps practices, CI/CD pipelines, and containerization (Docker, Kubernetes).<br><br>What We Offer:<br><br>Competitive salary and benefits package.<br><br>Opportunity to work on large-scale insurance technology projects.<br><br>Collaborative team environment with detail oriented growth opportunities.
We are looking for a skilled DevOps Engineer to join our team in Princeton, New Jersey. In this role, you will be responsible for implementing and managing infrastructure solutions while ensuring system reliability and scalability. The ideal candidate thrives in dynamic environments, takes initiative, and is comfortable working with evolving requirements.<br><br>Responsibilities:<br>• Design, deploy, and manage Kubernetes-based container orchestration systems.<br>• Develop and maintain CI/CD pipelines using tools like Jenkins to streamline software delivery.<br>• Configure and manage cloud infrastructure, particularly on AWS, to ensure optimal performance.<br>• Create and monitor networking solutions to support system connectivity and security.<br>• Utilize Terraform and Terragrunt to automate infrastructure provisioning and management.<br>• Write and maintain scripts in Python and Bash to support system automation and maintenance.<br>• Implement configuration management using tools such as Ansible.<br>• Troubleshoot and resolve system issues to maintain high availability and reliability.<br>• Collaborate with cross-functional teams to support development and operational needs.<br>• Adapt quickly to changing requirements and independently find solutions to complex challenges.
We are looking for a skilled Software Developer to join our team in Exton, Pennsylvania. In this role, you will play a key part in designing and delivering high-quality web applications while collaborating with a dynamic team of professionals. This position offers the opportunity to contribute to innovative solutions and work with cutting-edge technologies in the retail industry.<br><br>Responsibilities:<br>• Design, develop, and maintain scalable web applications to meet business needs.<br>• Create and implement user-friendly front-end interfaces using JavaScript frameworks and low-code platforms.<br>• Build and maintain back-end services and APIs to support application functionality.<br>• Troubleshoot and resolve application issues promptly, ensuring minimal downtime.<br>• Identify performance bottlenecks and bugs, applying effective solutions to optimize applications.<br>• Collaborate with team members to design and launch new features that enhance user experience.<br>• Work with databases, queries, and stored procedures to ensure data integrity and reliability.<br>• Utilize integration tools and platforms to build robust data integrations.<br>• Participate actively in Agile development practices, including sprint planning and daily stand-ups.<br>• Maintain high standards of code quality, organization, and automation processes.
<p>Robert Half has partnered with a high-quality service provider on their search for a success-driven, Commercial Pest Control Salesperson who can serve as a trusted advisor and help maintain safe, sanitary, and compliant environments. This candidate will develop and build strong business relationships, manage customer inquiries, resolve complaints, create revenue generating growth opportunities, research product abilities/services, and ensure complete customer satisfaction and professional customer support. The ideal candidate for this role must be detail-oriented, organized, possess great problem-solving skills, and has excellent verbal and written communication skills.</p><p><br></p><p>What you get to do everyday</p><ul><li>Prospect, identify, and develop new commercial accounts</li><li>Conduct site inspections to assess customer needs</li><li>Build and maintain strong customer relationships</li><li>Meet or exceed monthly and annual sales targets and performance metrics</li><li>Negotiate contract terms and conditions</li><li>Maintain accurate records of sales activities, pipeline, and client interactions</li><li>Stay knowledgeable about industry trends and regulatory requirements</li><li>Identify new sales strategies to increase revenue goals</li><li>Assist with ad hoc projects as needed</li></ul>
We are looking for a skilled Technical Engineer to specialize in the configuration, optimization, and support of the Coupa platform. This role focuses on supplier enablement and integrations, requiring expertise in cXML protocols and procurement workflows. This is a long-term contract position based in Willow Grove, Pennsylvania.<br><br>Responsibilities:<br>• Configure and maintain Coupa modules such as Purchasing, Invoicing, Sourcing, Contract Lifecycle Management, and Supplier Management.<br>• Manage system settings, user roles, approval workflows, and custom fields to ensure platform efficiency.<br>• Collaborate with stakeholders to gather requirements and implement enhancements tailored to business needs.<br>• Monitor system performance, troubleshoot technical issues, and provide ongoing support.<br>• Lead supplier onboarding processes, ensuring smooth integration into the Coupa platform.<br>• Design, implement, and support cXML-based integrations for purchase orders, invoices, and catalogs.<br>• Coordinate testing and validation of cXML transactions between suppliers and internal teams.<br>• Maintain detailed documentation for integration specifications and onboarding procedures.<br>• Work closely with Procurement, Finance, and IT teams to align system capabilities with organizational goals.<br>• Provide training and support to end-users and suppliers, while staying up-to-date with Coupa updates and industry best practices.
Position Summary We are seeking a experienced Software Development Manager to lead a high-performing development team in building and maintaining enterprise-grade applications. This role combines hands-on technical leadership with strategic oversight, requiring deep expertise in .NET, SQL Server, and modern front-end frameworks such as Angular or Blazor. The ideal candidate will bring a passion for innovation, a commitment to secure coding practices, and a track record of delivering scalable solutions in a detail oriented services environment. R <br> Key Responsibilities Lead, mentor, and grow a team of software developers, fostering a culture of collaboration, innovation, and continuous improvement. Architect, design, and develop robust .NET applications and services using SQL Server and modern front-end technologies. Oversee the full software development lifecycle (SDLC), from requirements gathering through deployment and maintenance. Support and maintain legacy .NET applications critical to business continuity. Implement and experienced development processes including CI/CD pipelines, automated testing, and change control. Collaborate with security and database teams to ensure application security, compliance, and performance. Promote secure coding practices and tools (e.g., OWASP Top 10, SonarQube, Mend Bolt). Translate complex business requirements into scalable technical solutions. Champion Agile planning and delivery, ensuring timely and high-quality releases. Provide strategic leadership for technology upgrades, BI initiatives, and data management improvements. Conduct code reviews and enforce clean architecture, SOLID principles, and design patterns. Present project plans, ROI analyses, and staffing recommendations to senior leadership.
We are looking for a skilled Business Intelligence (BI) Engineer to join our team in Jenkintown, Pennsylvania. As a key contributor, you will design, develop, and implement advanced data solutions to support business analytics and decision-making processes. This role requires a strong technical background and a collaborative mindset to drive innovation and optimize data platforms.<br><br>Responsibilities:<br>• Design and implement dimensional and semantic data models to enhance business analytics and reporting capabilities.<br>• Develop and optimize data pipelines using modern orchestration tools like Apache Airflow or Azure Data Factory.<br>• Create and manage interactive dashboards and visualizations using Power BI, ensuring accuracy and usability.<br>• Leverage Microsoft Fabric architecture to integrate centralized semantic models and external data platforms.<br>• Administer cloud-based data warehouses like Azure Synapse or Snowflake, ensuring performance and scalability.<br>• Collaborate with cross-functional teams to address data governance, quality frameworks, and compliance standards.<br>• Utilize Python and data science libraries to process, analyze, and develop machine learning workflows.<br>• Implement DataOps methodologies, including CI/CD practices and version control for data solutions.<br>• Conduct advanced statistical analysis and predictive modeling to inform business strategies.<br>• Partner with stakeholders to translate technical concepts into actionable insights for diverse audiences.
<p>We are looking for a Purchasing Supervisor for our client located in Lebanon County, Pennsylvania. This role will assist with developing and implementing cost-effective procurement strategies, managing supplier relationships, and ensuring compliance with regulatory standards. The ideal candidate will have a strong background in procurement, excellent leadership skills, and ability to streamline processes and achieve organizational goals.</p><p><br></p><p>Responsibilities:</p><p>• Develop and execute procurement strategies that align with organizational objectives and drive cost savings.</p><p>• Establish and enforce procurement policies and procedures to ensure efficiency and compliance with relevant regulations.</p><p>• Recruit, train, and mentor a high-performing procurement team, fostering growth and attention to detail.</p><p>• Analyze market trends to identify opportunities for cost reduction, risk mitigation, and supplier optimization.</p><p>• Build and maintain strong relationships with suppliers, negotiating favorable contracts and ensuring reliable service.</p><p>• Monitor supplier performance and address quality, delivery, or compliance issues as needed.</p><p>• Implement and manage procurement systems and tools, including e-procurement platforms and analytics.</p><p>• Conduct regular spend analysis to uncover opportunities for cost savings and strategic sourcing.</p><p>• Oversee the procurement budget, ensuring effective cost control and reporting on key performance metrics.</p><p>• Identify and mitigate risks related to supply chain disruptions, compliance, and market fluctuations.</p>
